Amendment 0001_W81K0024R0006_Question and Responses_13MAR24.pdf

W81K0024R0006 13 March 2024

Logistics Support Services at Brooke Army Medical Center (BAMC)

QUESTIONS & RESPONSES

1. Question: Will the Gov’t please extend the due date for questions by one week to March 15, 2:00 PM, CST?

Response: No

2. Question: Will the Gov’t please extend the due date for submission to April 1, 2024 by 2:00

PM, CST?

Response: No

3. Question: Is there an incumbent, and if yes, could the government provide us with the contract number?

Response: Yes, W81K00-18-C-0011

4. Question: Could the government please provide us with the current contract value, including all options?

Response: Current contract value with all options (to include the -8): $26,837,844.12

Note: The Government will not reveal any information prohibited from disclosure by 24.202 or exempt from release under the Freedom of Information Act (5 U.S.C.552) including cost breakdowns, profit, indirect cost rates, and similar information.

5. Question: Can the government provide the anniversary dates of the incumbent contract employees to enable us to base our pricing on the anniversary dates for vacation time?

Response:

Material Expediters

(47 FTE)

Material Expediters (Cont)

Warehouse Specialists

SCM (17

FTE) Quality Assurance Technicians (2 FTE)

3/6/2018 8/22/2018 10/18/2021 6/26/2023 4/19/2012

6/27/2017 12/9/2004 7/16/2014 1/2/2024 6/1/2018

1/11/2021 7/17/2019 9/7/2021 7/10/2023 Secretary SCM (1 FTE)

2/8/2010 2/19/2019 7/6/2021 12/1/2023 9/11/2020

7/28/2015 1/19/2017 10/29/2012 8/15/2022 Facilities Planner SCM (1 FTE)

10/3/2015 12/5/2005 8/19/2013 5/1/2023 10/5/2023

8/28/2017 7/3/2018 9/8/2011 11/2/2021 Data Entry Specialist SCM (1 FTE)

10/2/2011 4/1/1996 Supply Technician (7

FTE) 8/21/2023 1/29/2024

10/15/2018 2/20/2008 4/6/2012 9/26/2023 Facilities Engineer Tech SCM (3 FTE)

5/2/2019 11/29/2010 9/23/2021 10/11/2022 12/3/2018

8/17/2015 8/16/2011 11/16/2009 7/11/2022 5/6/2019

11/8/2018 5/1/2012 1/15/2019 11/1/2023 1/2/2024

12/4/2018 10/1/2016 11/19/2021 7/5/2022

6/7/2016 4/26/2018 6/11/2019 3/11/2024

7/16/2014 8/8/2018 10/3/2016 11/1/2023

6/25/2012 10/16/2015 Procurement Tech SCM

(4 FTE) 4/3/2023

9/20/2011 11/4/2014 10/22/2019 3/29/2022

11/16/2010 1/29/2019 7/31/2018

Drafter/CAD Operator IV

(2 FTE)

9/2/2020 8/1/2023 6/20/2023 10/1/2015

8/2/2021 6/6/2012 12/1/2023 9/29/2008

6. Question: Could the government please provide the number of current vacant positions per labor category

Response: No current vacancies for W81K00-18-C-0011

Labor Category (W81K00-18-C-0011) Filled Vacancies

Warehouse Specialists 17 FTEs 0

Procurement Tech 4 FTEs 0

Quality Assurance Technicians 2 FTEs 0

Secretary 1 FTE 0

Material Expediters 47 FTEs 0

Facilities Planner 1 FTE 0

Drafter/CAD Operator IV 2 FTEs 0

Data Entry Specialist 1 FTE 0

Facilities Engineer Tech 3 FTEs 0

Supply Technician (7 FTE) 7 FTEs 0

7. Question: Can you please provide any incumbent or past contract information?

Response: Prosperitus Solutions, LLC, W81K00-18-C-0011

8. Question: Regarding solicitation # W81K0024R0006. In the instructions to offerors document under the Factor 3 Past Performance section, it says: ‘To demonstrate the Offerors has successfully managed a stand-alone contract/task order comparable to the magnitude, scope and complexity as this solicitation, the Government will consider Relevant past performance if the offeror has managed over 75 full time equivalent positions on one requirement in a Federal

Government environment, public and/or private sector.’

In regard to the portion requiring 75 FTE positions, we wanted to reach out and see if you’d be willing to reduce that requirement to 35 people? It is very difficult for any 8a other than an ANC to have met this past performance requirement.

Response: The scope and magnitude of the government’s requirement has increased from the current requirement. The government will not decrease the past performance requirement due to the complexity and number of personnel required for this action.

9. Question: What is the current price of the Incumbent per year/contract total?

Response: See response to Question #4

10. Question: Is the Performance Work Statement for the Incumbent the same? If not, what is the difference between the previous and current solicitation?

Response: The government will not delineate the differences in the PWS for the current contract and the PWS for this solicitation. However, the number of FTEs has increased.

11. Question: When is the date and time of the Site Visit?

Response: We are not planning a site visit day; However, the successful offeror can request a date and time.

12. Question: In the Wage Determination dated 12/26/23, there isn't a listed wage rate determination for the following:

a. Database Sustainment Specialist

b. Facilities Planner

c. Project Manager IV

d. Quality Assurance Specialist

e. System Administrator

Response: It is up to the offeror to ensure that they are in compliance with all state and applicable federal regulations for the appropriate positions.

13. Question: Attachment 3: Will the Government provide an example of how they would like to see the total compensation plan filled out including formulas?

Response: See Attachment 3_Sample Compensation Plan_24R0006

14. Question: Attachment 1 Factor 2: Will the Government update the second paragraph to state the more current WD included in the solicitation files?

Response: The most current paragraph has been updated as the most current WD was included with the solicitation release.

15. Question: Attachment 2, RFP Section B: Will the Government change Section B units to

Monthly?

Response: No, This is an FTE based contract, therefore the Government will only pay for hours worked.

16. Question: Attachment 2, RFP Section B - Pricing Worksheet: The Unit of Issue contains hours that appear to be based on a productive hour basis of 1,920 hours per Full Time Employee per year (12 months). Since there are positions under this effort that qualify under the referenced

Service Contract Act Area Wage Determination, the standard productive hours based on 2080 annual hours, 80 hours of vacation, 88 hours of holiday time (11 holidays) and 56 hours of sick leave equals 1,856 hours per year. Are offerors allowed to update the productive hours in the

Unit of Issue to line up with SCA requirements? Or will the Government update the Attachment

2 – Pricing Worksheet and the hours listed in the SF1449 – Continuation Sheet to line up with the SCA productive hours?

Response: No, offerors are not allowed to update the productive hours in the Unit of Issue established in the solicitation. The production hours listed in the SF1449 are based off historical baselines set within the organization policy. It is up to the offeror to ensure that they are in compliance with all state and applicable federal regulations for the appropriate positions.

17.Question: Attachment 1, Page 3, PWS Compliance: All offerors must provide specific evidence that they are capable of fulfilling the requirement. Specific evidence must reflect a thorough understanding of the Performance Work Statement and describe how the offeror will fulfill the requirements of the PWS. Question: Will the Government provide examples of what qualifies as "specific evidence?"

Response: See subfactor 1A: “Specific evidence must reflect a thorough understanding of the

Performance Work Statement and describe how the offeror will fulfill the requirements of the

PWS.”

18. Question: Attachment 1, Page 5, Factor 3, Past Performance: Past performance reference projects performed by a proposed teaming partner or a proposed subcontractor will only be considered if: (1) the Offeror submits at least one recent and relevant past performance project that the Offeror has performed, as a prime. Prime contracts of 75+ FTEs are rare for 8(a) companies. Question: Will the Government consider changing this requirement to allow Past performance reference projects performed by a proposed teaming partner or subcontractor to be considered if the Offeror submits at least one recent and relevant past performance project that the Offeror has performed as either a prime of a subcontractor?

Response: No, the offeror must submit at least one recent and relevant past performance project that the offeror has performed as a Prime.

19. Question: PWS 1.6.2 and 4.5 Background Checks: The PWS requires background checks by section. The PWS states the COR will advise the requirement. If there is a cost to the contractor for required back ground checks will the contractor be able to bill that cost under a cost reimbursable CLIN?

Response: There is no cost to the contract company for background investigations, this is not a reimbursable expense.

20. Question: PWS 4.6 Immunizations and Vaccinations: Will the Govt provide the list of current Incumbent Staff and their SCA hire dates as well as their dates for immunizations?

Bidders will need to ensure all incumbent personnel PTO accruals and immunizations and vaccinations are properly accounted for in the pricing.

Response: See Question #5 for Anniversary dates. All personnel are up to date on immunizations at this time.

21. Question: PWS 5.2, Tasks: The Government states there are 108 FTEs requirements. Will the Government please advise at this time how many of the 108 FTE slots are vacant and which labor categories those vacancies represent?

Response: See response to Question #6

22. Question: PWS 1.10 and 5.25 (Key Personnel): Can the Contract Manager and Project

Manager be the same position/person?

Response: It is up to the offeror to determine if the Contract Manager and the FTE position of

Project Manager will be the same individual, however the Project Manager is a Full Time FTE as indicated in 5.25 of the PWS and the Contract Manager will coordinate the implementation of services and be responsible for the performance under this contract and need to have oversight of 108 FTE’s on this contract and be accessible to the COR and KO.

23. Question: Can vendors use their own version of a ‘sample compensation plan’ that reflects the various compensation by labor category along with other cost elements?

Response: Yes, Attachment 3_Sample Compensation Plan_24R0006 was provided as a sample.

24. Question: Does the government see the Contracts Manager and the Alternate Contracts manager performing in the same role as a Project Manager(s) for the overall program?

Response: The Contract Manager role is identified in Section 1.10 and the Project Manager role is identified in Section 5.25 of the PWS.

25. Question: Since there are no CLINS for the Contract Manager or the Alternate, how are these positions funded?

Response: The Contract Manager and Alternate Contract Manager are not authorized billable positions per the PWS/solicitation.

26. Question: Based on the current contract burn rate, what work areas have changed to increase the size and scope of the contract?

Response: See response to Question #10

27. Question: To account for all hours associated with mandatory SCA WD requirements as well as company developed leave policies, in the governments Attachment 2 – Pricing

Worksheet, can vendors change the Unit of Issue (productive) hours to reflect associated leave hours for holiday, vacation and sick in accordance with the SCA WD and corporate leave policies?

Response: See response to Question #16

28. Question: Does the government intend to issue a FFP Level of Effort (LOE) contract to awardee?

Response: No. This is an FTE based contract; therefore, the Government will only pay for hours worked.

29. Question: For pricing purposes, can the government provide the average length of tenure for current SCA employees?

Response: See response to Question #5

30. Question: According to the RFP recent is deemed “within the past three (3) years”. Would the Government consider changing recent to be within the past 5 years?

Response: No

31. Question: Solicitation page 66 of 128 has the table for the listed SCA positions with GS level ‘equivalent’ rates. The Govt is representing H&W rates well above the DOL mandatory

$4.57/hr. H&W rate for all LCATS. In addition, they represent base rates for some SCA well below the DOL SCA WD mandatory rates. The concern is that under an LPTA acquisition, some vendors will use these rates provided by the government to artificially reduce their costs, yet not meet DOL standards, representing unrealistic pricing. Will the government update these rates to reflect current DOL requirements at a minimum?

Response: Per Clause 52.222-42, This statement is for information only: It is not a Wage

Determination. It is up to the Offeror to map/propose occupation codes based on the requirements of the Performance Work Statement (PWS), SCA Directory of Occupations and salary market research for the service area. Offerors are required to ensure their proposals are compliant with all applicable laws and regulations to include the Service Contact Act Wage

Determinations and Executive Orders.

32. Question: The rates provided in the RFP are well below the DOL SCA WD mandatory rates shown in Table 1:

Per the RFP rates (see below), is there a table with base pay, H&W, and ‘total compensation $ amounts

Drafter/Cad Operator - GS‐07/Step 6 - $26.44 $9.02 $35.46

Warehouse Specialist - GS‐05/Step 5 - $20.74 $7.07 $27.81

Supply Technician - GS‐05/Step 5 - $20.74 $7.07 $27.81

Quality Assurance Technician - GS‐06/Step 2 - $21.07 $7.18 $28.25

Administrative Assistant - GS‐05/Step 5 - $20.74 $7.07 $27.81

Facility Planner - GS‐11/Step 5 - $38.01 $12.96 $50.97

Database Sustainment Specialist - GS‐07/Step 5 - $25.68 $8.76 $34.44

System Administrator - GS‐08/Step 9 - $31.79 $10.84 $42.63

Response: Per Clause 52.222-42, This statement is for information only: It is not a Wage

Determination. It is up to the Offeror to map/propose occupation codes based on the requirements of the Performance Work Statement (PWS), SCA Directory of Occupations and salary market research for the service area. Offerors are required to ensure their proposals are compliant with all applicable laws and regulations to include the Service Contact Act Wage

Determinations and Executive Orders.

33. Question: In the proposal “Failure to address any paragraph and section of the PWS Part 1.5,

1.10 and Part 5 will make your proposal technically unacceptable." Can the Government provide key paragraphs or sections that are required for compliance, or can they expand the page count to ensure we can address each sub-section within the PWS?

Response: Yes, The technical proposal (to include addressing all subfactors) shall not exceed 40 pages. Offerors are to address 1.5.4 instead of the entire paragraph of 1.5. See Attachment

1_Instructions to Offerors_24R0006_Amended_13MAR24

34. Question: Request clarification on 1.a. Performance Work Statement Compliance. We are asked to address 1.5 Hours of Performance, but 1.5 is General Information. May we get clarifications on the PWS sections to address?

Response: Offerors are to address 1.5.4 instead of the entire paragraph of 1.5

35. Question: Attachment A, Page 4: Factor 4 Past Performance: Performance must have been by the Offeror (not by a subsidiary or sister company) either as the prime contractor or subcontractor: “In light of GAO rulings, please confirm that the Government will permit the use of sister company experience and past performance if a meaningful relationship is documented in a commitment letter” and that an agency properly may attribute the experience or past performance of a parent or affiliated company to an offeror where the firm's proposal demonstrates that the resources of the parent or affiliate will affect the performance of the offeror

The relevant consideration is whether the resources of the parent or affiliated company-its workforce, management, facilities or other resources-will be provided or relied upon for contract performance such that the parent or affiliate will have meaningful involvement in contract performance. Ecompex, Inc., B–292865.4et al., June 18, 2004, 2004 CPD ¶149 at 5.

Response: Yes

36. Question: Solicitation SF Form 1449, Page 1 Block 8, Offer Due 2:00PM 22 March, 2024:

Because questions are directly related to the proposal response, would the Government consider extending the due date of the proposals to two weeks from the date of the Government publishing their response to the Questions to the Government.

Response: See response to Question # 2

37. Question: Instruction to Offerors, Page 4 Factor III, The Offeror shall submit with its proposal evidence of recent (to be recent, the effort must be ongoing or must have been performed within the past three (3) years from the closing date of this solicitation): Would the

Government allow the recency of the past performance to be within the past five years from the closing date of this solicitation?

Response: No

38. Question: Instructions To Offerors, Evaluation Criteria: The offerors technical proposal sufficiently explained how they are capable and intend to meet all requirements and specifications required by the PWS Part 1.5, 1.10 and specific tasks required in Part 5: In light of the number of individual tasks and sub-tasks that need to be addressed, in detail consider increasing the twenty (20) allocated pages for Technical Volume II to 40 pages.

Response: See response to Question #33

39. Question: Instructions To Offerors states on top of page two, under NOTES, “All volumes…0.75 inch or one-inch margin all around”. Page three, first paragraph under Volume II, second to last sentence states “at least one-inch margins on all four sides”. Please clarify the allowable margins.

Response: One-inch margin. See Attachment 1_Instructions to

Offerors_24R0006_Amended_13MAR24

40. Question: Past Performance: To demonstrate the Offerors has successfully managed a stand-alone contract/task order comparable to the magnitude, scope and complexity as this solicitation, the Government will consider Relevant past performance if the offeror has managed over 75 full time equivalent positions on one requirement in a Federal Government environment, public and/or private sector. Question: This is an 8(a) opportunity. Aside from to Tribally

Owned Firm, American Indian Owned, Alaskan Native Corporation Owned Firm and n - Native

Hawaiian Organization Owned Firm who are allowed direct awards in excess of $100M, few if any 8(a)’s will have a contract of this size and scope. Please consider 8(a)’s relevant outside the stated size and scope. Our CPARS and Technical ability will show that we are able to scale up.

Response: This is not a question; therefore, no response is provided by the government.

41. Question: The Price sheet for Full Time Employee's (FTE) does not have full time hours assigned for a full-time position.

Response: This is not a question; therefore the Government cannot provide a response.

42. Question: What is the current contract amount?

Response: See response to Question #4

43. Question: Attachment 3 Sample Compensation plan: the template is requesting a line by line breakout of fringe costs for each labor category. Our DCAA compliant accounting practice uses a fringe pool methodology which averages/”pools” our total fringe costs for a group divided by the total labor cost for that group, generating a percentage. We use this percentage to track our cost and to develop our pricing. If you can please confirm if utilizing a fringe “pool” percentage would be acceptable in our proposed pricing? (we can still show the breakout of cost but it may not match exactly as employees benefit cost vary due to their selection of benefits i.e. Employee only, employee plus family, etc).

Response: DCAA compliant accounting practices are acceptable. Offerors who have DCAA approved accounting practices should include a copy of approved DCAA rates in their Pricing

Volume

44. Question: Attachment 1 Instructions to Offerors- page 5 indicates CPARS will be accepted in lieu of PPQs. If you can please confirm that the CPARS are not a part of the page limitation

(similar to PPQs)?

Response: The page limitation does not apply to CPARS submitted in lieu of PPQs

45. Question: Attachment 1 Instructions to Offerors- page 5- If we are submitting CPARs in lieu of PPQs how should we submit them? Should they be submitted with Volume IV- Past

Performance?

Response: Yes, submit CPARS in lieu of PPQs as part of your Volume IV

46. Question: If you can please confirm the incumbent contractor(s).

Response: See response to Question #7

47. Question: Is this solicitation materially the same requirements as the incumbent contract? If not, what are the major changes?

Response: See Response to Question #10

48. Question: If there are incumbent personnel can you please provide a list of LCATs and their seniority dates for proper SCA leave calculations.

Response: See response to Question #5

49. Question: PWS 1.10 Key Personnel. If you can please confirm whether the Contract

Manager and Alternate Contract Manager are to assigned as one of the direct billable Project

Managers or if they are additional personnel whose cost should be included in our indirect overhead rate?

Response: See response to Questions #22, #24, #25

50. Question: Will the contractors Contract Manager be provided office space at the government location?

Response: No

51. Question: If office space is provided to the Contract Manager on site is there other GFE provided (desk, chair, computer, phone, etc.)?

Response: No

52. Question: PWS 1.5.6 Place of Performance states and “BAMC-associated medical facilities located within a 40 mile radius”. Will the personnel be “permanently” assigned to these other locations or will we need to provide travel arrangements within the work day to provide services.

Response: Contract personnel are assigned to BAMC building 3600 and 3608 and the BAMC warehouse located on Fort Sam Houston. Travel to surrounding supported locations is at government expense.

53. Question: PWS 3.4.1 PPE states that PPE is GFE provided my MTF. Some positions such as

Supply Technicians require PPE of re-enforced toe safety shoes (PWS 5.2.7.19) can you please confirm whether safety shoes are also GFE?

Response: Safety shoes are not GFE.

54. Question: Is this an existing contract? If yes, can the government provide current contract number and incumbent.

Response: See response to Question #7

55. Question: Can government confirm there is no requirement for clearances?

Response: Background checks NACI (provided by Government) are part of the vetting process, contract personnel are not required to have a security clearance.

56. Question: Can the government confirm there is no CBA involved with this opportunity?

Response: There is no CBA involved with this opportunity.

57. Question: Can the government provide information on BAMC-associated facilities? Will the employees be required to report to those facilities vs. BAMC as part of their place of performance?

Response: See response to Question #52

58. Question: Could the government clarify/ confirm the offer is to submit schedule (B) in addition to Attachment+2_Pricing+Worksheet_24R0006_1MAR24.xlsx? if so, should this be included in volume V Price?

Response: Offerors must submit Attachment 2_Pricing Worksheet_24R0006 as Volume V. Per

Attachment 1_Instructions to Offerors_24R0006: “A completed copy of PAGE 1 ONLY of the SF

1449 and any amendments to the solicitation, if any are issued, with the signature of a corporate officer authorized to negotiate for the company. Electronic signature is acceptable. Do not include the entire SF 1449.”

59. Question: 1.10 Key Personnel, the government states contract Manager and Project Manager

IV, could the government clarify?

Response: This is not a question. See responses to Questions #22, #24 and #25

60. Question: Attachment 1 Instructions to Offerors Subfactor 1A states Address each paragraph number and identify each response in the order listed in Paragraph 1.5. 2 lines earlier it states

Explain how your firm intends to satisfy the minimum requirements of the Performance Work

Statement. Paragraph 1.5 (Hours of Performance). Are offerors only to address Hours of

Performance or the entirety of Paragraph 1.5.

Response: Offerors are to address 1.5.4 instead of the entire paragraph of 1.5.

61. Question: Could the government clarify the base year as the schedule B does not align with the period of performance in Attachment+2_Pricing+Worksheet_24R0006_1MAR24.xlsx

Response: The base period is 1 June 24 thru 31 Jan 25 (8 month base)

62. Question: Could the government clarify where the offer should account for the phase in / transition cost as there is no CLIN in the schedule B?

Response: The transition period will be depending on the contractor as it will not be paid by the

Government. Contract is currently fully staffed with incumbents and only added positions will need to be staffed prior to award.

63. Question: Schedule B and the pricing volume calls for 3 FTE’s - Project Manager. The PWS states that there are 2 Key Positions Project Manager and Assistant Project Manager. Can the government please clarify the 3rd requirement. If there is a requirement for a 3rd position is that also a key position.

Response: The Project Manager as identified in Section 5.25 of the PWS is not the same as the

Contract Manager as identified in Section 1.10 of the PWS.

64. Question: Could the government advise how the 1920 productive hours was determine, IAW with the WD vacation, sick and holiday?

Response: See response to Question #16

65. Question: Could the government confirm that the leap year in year 4 was accounted for?

Response: Yes

66. Question: The government identified 3 each Administrative Assistance IV, the WD does not identify Administrative Assistance IV. Should this position be treated an exempt position.

Response: See response to Question #12

67. Question: The note at the top of page 2 of the Attachment 1, Instructions to Offerors states that “All volumes shall be formatted as single-spaced, letter sized, with a 0.75” or 1” margin all around”. However, on page 3 of this same document, under Volume II, FACTOR 1.

TECHNICAL CAPABILITY, it states that “Use at least one-inch margins on all four sides of the printed page.” Can the Government please revise this latter sentence to align with the previous guidance, that either .75 inch or 1-inch margins are acceptable?

Response: See response to Question #39

68. Question: Reference VOLUME III – FACTOR 2 – COMPENSATION PLAN. On page 4 of Attachment 1, Instructions to Offerors, it states that “Offerors shall provide an explanation of how the independent contractors and or subcontractors will be compensated, and that the proposal is compliant with subcontracting limitations.” Does the Government want offerors to submit this explanation within the Attachment 3 Excel spreadsheet or as a separate document?

Response: A separate PDF document (limited to five (5) pages) will suffice, label the separate document as Volume III

69. Question: Reference VOLUME III – FACTOR 2 – COMPENSATION PLAN. Does the

Government want offerors to submit only the Attachment 3 Excel spreadsheet or do they want a separate text document (e.g. Word or .pdf) to accompany it for explanation purposes?

Response: Both. Instructions to Offerors has been updated to reflect additional documentation.

A separate PDF document (limited to five (5) pages) will suffice, label the separate document as

Volume III

70. Question: Reference VOLUME III – FACTOR 2 – COMPENSATION PLAN. Are offerors permitted to enter their own formulas in the Attachment 3 Excel spreadsheet in order to accurately portray their fringe and other indirect expenses?

Response: Yes

71. Question: Attachment 3 Sample Compensation Plan, All tabs. Line 24, 25 and 26 all require the offeror to submit total percentage amounts for G&A Costs, Overhead Costs and Profit. Yet, there is no formula that calculates these burdens for each year. Can the offeror add formulas to these cells in the Sample Compensation Plan to calculate a Billable Hourly Rate?

Response: Yes

72. Question: Attachment 3 Sample Compensation Plan, All tabs. Line 21 states “Total

Employee Annual Salary (Base + Fringe)” shall be totaled per year, but there is no formula to add the Base Annual Salary (Cell B6) and Total Employee Fringe Benefits (Hourly) (Cell B16).

Can the offeror add a formula to this row in all tabs to add these totals together?

Response: Yes

73. Question: RFP, W81K0024R0006, Section B, page 3. There is no mention or CLIN for the

Phase-In period. Can the Government confirm the hours for the Phase-In period and add this

CLIN to Section B?

Response: See answer to Question #62

74. Question: Reference Attachments 2 and 3, the Government is utilizing 1920 hours as the baseline for productive hours for pricing. However, as most of the work is done by SCA (Non-

Exempt) workers, this figure (1920 hours) does not include the full number of holidays (11 at 88 hours total) required, nor the mandatory sick leave (56 hours) required by both Executive Order and as referenced in the Wage Determination schedule. Can the Government please revise these two attachments to reflect the correct number of productive hours required for Non-Exempt workers, which at a minimum, would be 1856 hours?

Response: See response to Question #16

75. Question: PWS; Section 1.4: This section states “The objective of this contract is to provide qualified contract personnel to fulfill all shift as required.” Question: Can the Government please clarify the current shift work requirements?

Response: Currently all contract personnel work first shift.

76. Question: PWS; Section 1.5.6: This section states: “The work to be performed under this contract will be performed at government facility located at the Brooke Army Medical Center

(BAMC) Joint Base San Antonio, Fort Sam Houston, TX, and BAMC-associated medical facilities located within a 40-mile radius.” Question: Can the Government please provide a complete list of all BAMC-associated worksites as well as their required staffing?

Response: Contract personnel are assigned to BAMC building 3600 and 3608 and the BAMC warehouse building 4194 located on Fort Sam Houston. Travel to surrounding supported locations is at government expense. Supported locations include: Outlying Areas: Schertz, Camp

Bullis, Westover, Budge(FSH), Moreno(FSH), FADL(FSH), DOD VET(FSH), PHC(FSH), CFI(SAMMC), Warrior Primary Clinic(FSH), TMC(FSH), Rhodes(FSH), Behavioral

Health/Liberty Barracks(FSH), Optical Fab(FSH), Hyperbaric(SAMMC), Virtual Health(FSH), DCI(FSH), Akeroyd Bloor Donor Center(FSH), Practical Nurse Course(FSH), Troop

CMD(SAMMC), Warrior Transition(SAMMC), CCAD(Shipping only), Industrial Hygiene(FSH), DOD Military Working Dogs Lackland(Lackland AFB), 68W Sustainment(FSH), Environmental

Health(FSH), ISR(SAMMC), AF Research Lab, CDC(FSH).

77. Question: PWS; Section 1.6.2: This section states: “Background Checks: The Contractor shall consult with the COR applicable to the location(s) associated in this PWS, and identify the level of background check necessary, as supported by applicable regulation(s).” Question: Does the Government anticipate that more than one COR will be appointed to this contract?

Response: No, it is anticipated that there will be one primary and one alternate COR appointed to this contract.

78. Question: PWS; Section 1.6.2: This section states: “Background Checks: The Contractor shall consult with the COR applicable to the location(s) associated in this PWS, and identify the level of background check necessary, as supported by applicable regulation(s).” Question: Can the Government please delineate the exact number and location of all worksites?

Response: See response to Question #76

79. Question: PWS; Section 1.10(iii): This section states “CME requirements are the responsibility of the Contractor and shall be obtained at no cost to the Government.” Question:

Can the Government please provide an annual estimate of CME costs to aid the offerors in proper pricing for this effort?

Response: CME costs are dependent on the experience requirements of the position. It is up to the offeror to review the experience and qualifications required to determine annual CME’s required for the positions.

80. Question: PWS; Section 3.4: This section states: “Equipment: The Government will provide use of all available MTF equipment required for contract performance (except as designated in the contract).” Question: Can the Government please provide offerors with a complete list of all

BAMC mission-related equipment at all sites?

Response: Mission related equipment includes: IT equipment, MHE, consumable PPE, and various types of vehicles.

81. Question: Subfactor 1A PWS Compliance: Subfactor 1A, PWS Compliance requests a response to PWS Paragraph 1.5 (Hours of Performance). However, Paragraph 1.5 of the PWS is entitled "General Information" and includes subsections for Quality Control Plan, Quality

Assurance, Recognized Holidays, Operating Hours, and so forth. There is a subsection entitled

Contractor Support Hours (1.5.4.3). Could the government please clarify what aspect of the

PWS, by title and detailed paragraph number, was intended for response? Especially if it was intended that the respondent provide an approach to PWS Section 1.5 in its entirety.

Response: Offerors are to address 1.5.4 instead of the entire paragraph of 1.5.

82. Question: PWS:1.10: Key Personnel. Will the government provide on government site workspace for the Contract Manager and Alternate Contract Manager?

Response: See response to Question #50

83. Question: PWS: 1.23: Required Training, will the government allow the contractor to bill employee hours to the contract for all required training in this section?

Response: If training is Government/MTF specific, it will allowed to be billed for during employee hours.

84. Question: PWS: 1.23: Antiterrorism Training, Level I awareness training at https://jkodirect.jten.mil. Is not available. Do you have another reference for this required training?

Response: AT training is available on the JKO website after the contract employee has been issued a Common Access Card (CAC).

85. Question: PWS: 3.4.1: Will the government describe or list all PPE items contractor staff will be using beyond scrubs and shoe covers?

Response: PPE includes; hearing protection, vision protection, gloves, safety shoes.

Consumable PPE is provided by the government, safety shoes are provided by the vendor.

86. Question: PWS: 3.4.1: Can the government confirm that all required PPE items for contractor staff will be provided by the government (MTF) and in accordance with TJC standards?

Response: See response to Questions #53 and #85

87. Question: PWS: 4.6.1: May we receive a copy of the referenced physical examination certificate (A.017)?

Response: Yes, the successful offeror can request this upon contract award.

88. Question: PWS: 4.6.1: May the physical examinations be performed, and signed by, licensed healthcare providers (nurse practitioner, physician assistant, etc.) whose scope of medical practice allows for such examination, or must this be a licensed physician?

Response: Yes

89. Question: PWS: 4.6.1, (b), (vi): Will the government accept Interferon Gold TB blood tests in lieu of tuberculin skin tests using the Mantoux technique?

Response: QuantiFERON (QFT) or QuantiFERON Gold is accepted and is the preferred test for

TB over the skin test. No known reference to Interferon Gold.

90. Question: PWS: 4.6.1, (b), (vii): Will the government explain the type and kind of respirator needing fit testing and the USDOL, OSHA type and kind of fit testing (Qualitative vs

Quantitative (29CFR1910.134, App. A)) that the government expects the contractor to provide?

Response: N95 respirators may be required to be used during pandemic situations

91. Question: PWS: 5.2.7.19: Will the government provide a copy of the Job Hazard Analyses

(JHA) that was used to determine the type and kind of Personal Protective Equipment (PPE) to include re-enforced toe safety shoes, gloves, glasses, scrubs, disposable footwear, etc., as the work environment dictates and while using Materiel Handling Equipment (MHE)?

Response: No, this is an internal Government document.

92. Question: PWS: 5.2.7.19: Will the government be providing or reimbursing the contractor for the PPE listed in this and other sections and/or is the PPE and MHE covered under PWS

3.4.1 and proved as Government Property & Services list in PWS 3.0?

Response: See response to questions #53 and #85

93. Question: Page 5 of the Instructions state that PPIs “Must submit in MS format”. For

Volume IV past performance, is it the Government’s intention to receive individual PPI forms (3 individual files), as opposed to having them contained in one volume/one file alongside the

CPARS?

Response: Submit CPARS and PPIs as part of your Volume IV

94. Question: Page 5 of the Instructions state that PPIs “Must submit in MS format”. Would the

Government consider removing this and allowing the PPI forms to be submitted as part of our

Adobe PDF volume?

Response: No. submit PPIs in Word format as part of your Volume IV

95. Question: Can the government please clarify the contract type for this solicitation? Is the contract type a Firm Fixed Price in that a fixed monthly fee will be invoiced for all service rendered, or is the contract type a Firm Fixed Price “level of effort” in that only the hours actually worked are invoiced at the agreed upon fixed hourly rate?

Response: This is an FTE based contract; therefore the Government will only pay for hours worked.

96. Question: 1.10: Are Key Personnel limited to both Contract Manager and Alternate Contract

Manager, or the entirety of the LCAT list?

Response: The Government considers Key Personnel to be the Contract Manager and Alternate

Contract Manager

97. Question: 1.10: Are the Contract Manager and Alternate Contract Manager positions authorized billable LCATs or considered Cost of Doing Business?

Response: The Contract Manager and Alternate Contract Manager are not authorized billable positions per the PWS/solicitation

98. Question: Can the government provide historical data on the turnover rate for this contract?

Response: Not at this time

99. Question: Can the government provide data on the current vacancy rate for FTE’s supporting this contract?

Response: See response to Question #6

100. Question: For offerors with 2 total relevant past performance contracts (Over 75 FTE’s) have their past performance deemed unacceptable?

Response: Per Attachment 1_Instructions to Offerors_24R0006: “The Government reserves the right to use both the information provided in the Offeror’s Past Performance submittals and information obtained from other sources available to the Government, to include, but not limited to, the Contract Past Performance Assessment System (CPARS), Federal Awardee Performance and Integrity Information System (FAPIIS), Electronic Subcontract Reporting System (eSRS), or other databases; interviews with Program Managers, Contracting Officers, and commercial sources and/or non-Government sources, such as any commercial business or customers referenced by the Offeror in any of the past performance information disclosed.”

101. Question: Must the offeror submit 3 relevant past performance contracts to have their past performance for this bid deemed acceptable?

Response: See response to Question #100

102. Question: Can the government provide a seniority list of the FTE’s currently supporting this contract?

Response: See response to Question #5

103. Question: What is the total value of the current contract?

Response: See response to Question #4

104. Question: What is the level of effort (Number of FTE’s) supporting this current contract?

Response: See response to Question #6

105. Question: Has the level of effort for this requirement increased from the level of effort currently supporting this contract?

Response: Yes

106. Question: If the offeror shows that their past performance sub-contract has 75+ FTE’s, will this be deemed unacceptable?

Response: See response top Question #100

107. Question: It appears USG used 1920 hours to represent one Full Time Equivalent (FTE).

Will the government please define how they arrived at those hours, such as 2080 minus Vacation

(#hours), Holiday (#hours), Sick (#hours), Training (#hours)?

Response: See response to Question #16

108. Question: It appears USG used 1920 hours to represent one Full Time Equivalent (FTE) which is in conflict with current SCA WD benefit requirements as well as the number of holidays outlined in the PWS 1.5.3.3. Will the government provide the number of hours that an individual will be expected to work in order to be considered as an FTE? This impacts benefits per SCA.

Response: See response to Question #16

109. Question: Subfactor 1A. Performance Work Statement (PWS) Compliance. Explain how your firm intends to satisfy the minimum requirements of the Performance Work Statement.

Paragraph 1.5 (Hours of Performance). Can the Government please clarify which subsection of

1.5 to provide a response to as 1.5 speaks to a QCP, while subsections of 1.5 speak to a variety of things and there is no section called: Hours of Performance.

Response: Offerors are to address 1.5.4 instead of the entire paragraph of 1.5.

110. Question: Font requirements for tables/figures. Will the Government allow for 10 pt for tables and 8 pt for graphics?

Response: Per Attachment 1_Instructions to Offerors_24R0006: Font shall be Times New

Roman, 10- or 12-point font (smaller fonts may be used in headers, footers, graphs, charts, tables, and notes provided the type is legible).

111. Question: Due date 3/22/2024. Will the Government please provide a 2-week extension to properly review and consider questions & answers once released?

Response: See response to Question #2

112. Question: Can the government please confirm that Supply Technicians should be tied to

WD 01410, Supply Technician, and that Warehouse Specialists should be tied WD 21410, Warehouse Specialist?

Response: See response to Question #12

113. Question: The CLIN structure appears to have been developed using a 1,920 hour year.

With the addition of the Juneteenth holiday, a full hourly year is 1,912 hours. Additionally, SCA positions will require at least 40 hours of PTO and may require 80 hours or 120 hours. As such, it is an extreme risk to the contractor if this PTO is not reflected in the pricing structure.

Specifically, this equates to up to 180,000 hours of potential risk. We recommend that 1832 hours be reflected in the pricing, allowing for 80 hours of PTO. Would the government consider basing pricing on the 1832 hours to mitigate this risk. In the alternate, would the government consider allowing the winning contractor to invoice for SCA-mandated PTO?

Response: See response to Question #16

114. Question: Given the complexity of the hour requirements for SCA and non-SCA personnel on this engagement, as evidenced by our question above, would the government consider changing the invoicing structure to Firm Fixed Price? This would mitigate the risk to the winning contractor, streamline delivery, and reduce contract complexity for the government.

Response: This is an FTE based contract; therefore, the Government will only pay for hours worked.

115. Question: The previous contract appears to be held by PROSPERITUS SOLUTIONS, LLC on contract W81K0018C0011. Can the government please confirm this is accurate?

Response: Yes, that is accurate

116. Question: Can the government provide the SCA Hiring Anniversary dates for all personnel?

Response: See response to Question #5

117. Question: Government will consider Relevant past performance if the offeror has managed over 75 full time equivalent positions on one requirement in a Federal Government environment, public and/or private sector. Performance must have been by the Offeror (not by a subsidiary or sister company) either as the prime contractor or subcontractor.

The requirement for consideration of relevant past performance of managing over 75 FTE positions on one requirement may limit the ability for small businesses to compete. Would the

Government consider reducing the number of FTE positions for relevancy to 50

Response: See response to Question #8

118. Question: Government will consider Relevant past performance if the offeror has managed over 75 full time equivalent positions on one requirement in a Federal Government environment, public and/or private sector. Performance must have been by the Offeror (not by a subsidiary or sister company) either as the prime contractor or subcontractor.

Would the Government consider allowing for the total number of FTE positions to be added across Task/Delivery Orders executed simultaneously, for a purchasing vehicle i.e. IDIQ, "D" type contracts.

Response: Per Attachment 1_Intructions to Offerors_24R0006: If the Task Order or Contract being submitted is an ordering type contractual vehicle (for example, including but not limited to an Indefinite Delivery “D” type contract per FAR 16.5 or Blanket Purchase Agreement (BPA), only after issuance of a delivery/task order does performance occur. The Contract Number, Total Contract Dollar Value, Period of Performance, Type and Complexity of Services provided submitted shall be for the Task/Delivery Order the Offeror has performed under this ordering type contractual vehicle. Not the ordering vehicle itself or a combination of orders under the vehicle. The Government will not evaluate the PPI if the offeror fails to submit a specific delivery/task order or elects to submit a combination of delivery/task orders.

119. Question: Government will consider Relevant past performance if the offeror has managed over 75 full time equivalent positions on one requirement in a Federal Government environment, public and/or private sector. Performance must have been by the Offeror (not by a subsidiary or sister company) either as the prime contractor or subcontractor.

Will the Government please confirm that if NO Past Performance References are submitted, the

Offeror will be Rated as "Neutral" and that a Neutral Rating will be considered Acceptable in the

Evaluation Process? Please confirm that such an offer would be awardable?

Response: Per Attachment 1_Intructions to Offerors_24R0006: “In the case of offerors for which there is no information on past contract performance or where past contract performance information is not available, the offeror will not be evaluated favorably or unfavorably on the factor of past performance. In this case, the offeror’s past performance is unknown and assigned a performance confidence rating of “neutral”. A neutral rating will be considered Acceptable.”

120. Question: Are tables of Contents, Glossaries, cover pages, etc. included in the page counts?

Response: Title pages, Table of Contents and cover pages are excluded from page limitations

121. Question: To aid in the SCA pricing for this effort, would the Government consider providing the historical tenure of the current incumbent personnel?

Response: See response to Question #5

122. Question: Would the Government provide the historical work load/level of Effort required for the current contract?

Response: No

123. Question: Explain how your firm intends to satisfy the minimum requirements of the

Performance Work Statement. Paragraph 1.5 (Hours of Performance), Paragraph 1.10

(Qualifications, Experience, Education, Certification), and Part 5 (Specific Tasks) shall be addressed in detail. Address each paragraph number and identify each response in the order listed in Paragraph 1.5, Paragraph 1.10 and Part 5 (ex: PWS 1.5 (offeror’s response), PWS 1.10

(offeror’s response) etc). All offerors must provide specific evidence that they are capable of fulfilling the requirement. Specific evidence must reflect a thorough understanding of the

Performance Work Statement and describe how the offeror will fulfill requirements of the PWS.

Failure to address any paragraph and section of the PWS Part 1.5, 1.10 and Part 5 will make your proposal technically unacceptable.

For Subfactor 1A, the instructions state to explain how we plan to satisfy the minimum requirement for the Performance Work Statement, specifically Paragraphs 1.5 (Hours of

Performance). According to the PWS, Paragraph 1.5 is General Information and addresses the

Quality Control Plan, Notification of issues to the COR, Quality Assurance, Recognized

Holidays, Operating Hours, Government Facility Office Hours, Government Facility Operating

Hours, Contractor Support Hours, Scheduled Absences, Unscheduled Absenses, Telework, Place of Performance, and Overtime. Does the Government want each of these addressed or only those areas related to the hours of performance?

Response: Offerors are to address 1.5.4 instead of the entire paragraph of 1.5.

124. Question: Per the requirements "Explain how your firm intends to satisfy the minimum requirements of the Performance Work Statement. Paragraph 1.5 (Hours of Performance)" :

PWS Section 1.5 is not only Hours of Performance but also Quality Control Plan. Would the government like a response to all sections under 1.5 to include Quality Control Plan?

Response: Offerors are to address 1.5.4 instead of the entire paragraph of 1.5.

125. Question: Per the requirements "Paragraph 1.10 (Qualifications, Experience, Education, Certification), and Part 5 (Specific Tasks) shall be addressed in detail. All offerors must provide specific evidence that they are capable of fulfilling the requirement. Specific evidence must reflect a thorough understanding of the Performance Work Statement and describe how the offeror will fulfill requirements of the PWS."

As this is a non-personal services contract, the government has provided all the labor categories with their minimum qualifications (PWS 1.10) and a detailed description of their duties (Part 5).

Would the government be more specific as to how the response to these sections should be presented without parroting back the RFP.

Response: See Attachment 1_Instructions to Offerors_24R0006

126. Question: Per the requirements "Explain how your firm intends to satisfy the minimum requirements of the Performance Work Statement. Paragraph 1.5 (Hours of Performance)" under

Quality Control Plan. The government is requesting a chart showing the organizational structure…