B08-PWS Govt Leased Quarters_20220824 with Track Changes.pdf

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PERFORMANCE WORK STATEMENT (PWS)

Maintenance and Repair of Government Leased Quarters

Darby Military Community (DMC) USAG, Italy Livorno

14 July24 August 2022

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Part 1

General Information

1. General: This is a non-personal services contract to perform the maintenance and repair of Government leased quarters.

The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor whom in turn is responsible to the Government. .

1.1 Description of Services/Introduction: This is a non-personal service contract to for maintenance and minor repair of Government leased quarters located in Livorno and Pisa within a 35-Kilometer radius of Camp Darby.

1.2 Background: The previous purchase order was W912PF19P0040. This purchase order included the scheduled maintenance service at the vacant apartment type A (Two bedrooms quarters within one bathroom); apartment type B (three bedrooms and two bathrooms); apartment type C (four bedrooms and three bathrooms). This purchase order included the time and material items for repairing works. The PWS described the recurring repairing works: plumbing repairing works;

electrical repairing works; and woodwork repairing work.

1.3 Scope: The service included scheduled maintenance in vacant quarters as described in paragraph 5.2.1 and minor repair in occupied quarters as described in paragraph 5.2.1.5

1.4 Objectives: The contractor shall perform works for scheduled maintenance and minor repair at Government leased quarters to eliminate the malfunction of the equipment installed in the apartment.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten calendar days after the contract award. (Deliverable # A.001)

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within 10 calendar days from the contract award. If the Government has provided comments, the Contractor shall then have 3 days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than 30 calendar days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How will the Contractor monitor work to ensure that performance complies with all deliverables (etc. timelines, deadlines, and goals)?

c. How will the Contractor monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses?

d. How will the Contractor ensure all keys issued will remain controlled items (Paragraph 1.8 Key Control)?

e. How will the Contractor inventory and track maintenance of all Government Provided Equipment / Materials?

f. How will the Contractor identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future?

g. How will the Contractor file and save all Quality Control related documents for the life of the contract plus 5 years?

1.5.1.1 The Contractor shall inform the COR of issues or potential issues that might affect the performance within 5 working hours of identifying those issues. Verbal reports shall be followed up by written reports within 2 work days.

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1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work Shall not be performed on U.S. holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

HOLIDAY NAME DATE HOLIDAY NAME DATE

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th Christmas Day December 25th

1.5.3.2 Host Nation Holidays: Work Shall not be performed on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

HOLIDAY NAME DATE HOLIDAY NAME DATE

New Year’s Day 1 January Ferragosto / Assumption Day 15 August Epiphany Day 6 January Local Public Holiday* 8 September Easter Monday Monday after Easter All Saints’ Day 1 November Liberation Day 25 April Immaculate Conception Day 8 December Labor Day 1 May Christmas Day 25 December Republic Day 2 June

1.5.4 Operating Hours: The hours of operation for routine work shall be 08:00 thru 17:00 hours Monday thru Friday. Housing personnel in “on call” status can request emergency repair during the following schedule:

Monday to Friday between 18:00 to 06:00 hrs. During the Saturday and Sunday, American and Italian holidays 24 Hours a day.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 08.00 to 17.00 and Monday through Friday except U.S. Holidays identified in paragraph 1.6.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of

07.00 to 18.00 e.g. Monday through Friday. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor.

1.5.4.3 Contractor Support Hours: The Contractor shall provide support between the hours of 08:00 to 17.00, Monday to Friday. The COR might require to perform the emergency repair as identified at paragraph 1.5.4. The Contractor shall at all times maintain an adequate workforce for the performance of all tasks defined within this PWS.

1.5.4.3.1 Contractor Work Plan: Reserved

1.5.5 Training Holidays: Reserved

1.6 Place of Performance The work to be performed under this contract will be performed at Government leased quarters located in Livorno and Pisa, within 35 Kilometers radius of Camp Darby.

1.7 Security Requirements: The following information is provided on security related matters.

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1.7.1 Security Program: Reserved

1.7.2 Personnel Security Clearance Requirements: Reserved

1.7.3 Installation Access:

Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control or (AE) Regulation 604-1 for Italy specific contracts, will be grounds for denying access to U.S. installations and controlled areas.

The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Reg 190-16 or (AE) Regulation 604-1, the regulation takes precedent.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

AE Reg 190-16 can be found on the following website: https://media.defense.gov/2017/Apr/27/2001921546/-1/- 1/0/AER190-16.pdf

1.7.3.1 The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within ten (10) calendar days (Deliverable A.002).

1.7.3.2 Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within ten (10) calendar days (Deliverable A.003).

1.7.3.3 Common Access Cards (CAC): Reserved

1.7.4 Background Checks: Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for U.S. and Host Nation Contractors.

1.7.4.1 U.S. Citizen: The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the stateside background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each favorable background check within 10 days of receipt by the Contractor, identifying such with the appropriate contract number ( Deliverable # A.0010). The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each unfavorable background check within one (1) day of receipt by the Contractor, identifying such with the appropriate contract number (Deliverable # A.0011). When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.7.4.2 Local Nationals and Third Country Nationals: Local national and third country national Contractors that work with or teach youths under the age of 18 years are subject to background checks as determined by the Requiring Activity Manager. Forwarding correspondence from the Contractors shall identify the associated contract number. Local nationals and third country nationals agree to the same employee termination provisions as stated for U.S. Citizens (see paragraph

1.7.4.1 above, in particular, same requirements to replace the employee (and within timeframe noted) when results of background check are unfavorable).

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1.7.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.7.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Reference chapter 1.22.1.

1.8 Key Control: Reserved

1.9 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.9.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.10 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.11 Key Personnel: The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person shall be provided in writing to the Contracting Officer no later than five

(5) calendar days from the contract award (Deliverable A.004).

a Contract Manager and Alternate Contract Manager: The Contractor shall provide a contract manager(s) who shall be responsible for the day to day performance of work. The contract Manager must demonstrate a minimum of three year experience in minor repairing works. The name of this person and an alternate(s) who shall act for the Contractor when the manager is absent shall be provided in writing to the Contracting Officer through the COR. The Contractor shall provide telephone numbers for the contract manager(s) and alternate where this person(s) may be contacted immediately in case of an emergency (i.e., fire, power outage, etc.). The contract manager or alternate shall have full authority to act for the Contractor on all matters pertaining to the performance of this contract. The Contract manager and alternate shall speak, read, and write in English in order to meet with U.S. Government personnel designated by the Contracting Officer to discuss the problems for the repairing works. The person in this position shall be able to speak, read and write English at level 1, in accordance with attachment 2 in part 7.

b Quality Control Manager: The quality control manager must demonstrate a minimum of three year experience in minor repairing works as described in the performance work statement at paragraph 5.2.1. The person in this position shall be able to speak, read and write English at level 1, in accordance with attachment 2 in part 7.

1.12 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

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The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). The Contractor (to include subcontractors) shall provide each of their employees an easily readable identification badge. The badge must include the employee’s name, the contractor’s company name, the functional area of assignment, and a recent color photograph of the employee. Companies with U.S. Government contracts will require their employees to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. The Contractor shall collect all ID Badges upon completion of the contract or termination of employee. A listing of issued ID cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor personnel changes. (Deliverable A.005)

1.13 Contractor Travel: Reserved

1.14 Other Direct Costs (ODCs): Reserved

1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: Reserved

1.17 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government no later than 15 calendar days prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance under this contract.

1.18 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.19 Phase In /Phase Out Period: Reserved

1.20 Safety: The Contractor shall be aware of local safety requirements and ensure that all reasonable efforts are made to protect all persons from harm and U.S. Government property from damage. The contractor shall furnish all equipment, safety clothing and Safety plan in accordance with D.lgs 81-2008.

The above documents shall be provided to the COR within 10 days after contract award (Deliverable A.006).

1.20.1 Host Nation Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)), and applicable Host Nation Safety Laws and Regulations.

The requirements under FAR 52.236-13 and specifically of the EM 385-1-1 include, but are not limited to the following:

(a) Before initiation of work at the job site, an Accident Prevention Plan, written by the Contractor for the specific work and hazards of the contract and implementing in detail the pertinent requirements of EM 385-1-1; will be reviewed for acceptance by designated Government personnel (Deliverable A.007). Specific requirements for development of the

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Accident Prevention Plan are found in 01.A and Appendix A of EM 385-1-1. EM 385-1-1 is available online at www.usace.army.mil.

(b) Before beginning each activity involving a type of work presenting hazards not experienced in previous project operations or where a new work crew or subcontractor is to perform work, activity hazard analysis (AHA) shall be prepared by the Contractor performing the work activity (See paragraph 01.a.09 of EM 385-1-1).

(c) The Contractor shall require subcontractors to submit their plan of operations showing methods they propose to use in accomplishing major phases of work.2

(d) The Contractor shall discuss the plans in conferences convened by the Contracting Officer prior to starting work on each major phase of operation. Plans shall include all pertinent information such as layout of haul roads, access roads, storage areas, electrical distribution lines, methods of providing minimum exposure to overhead loads, and methods of access to work areas. The plan for accomplishing the initial work phase shall be submitted within 15 calendar days after award of the contract. Plans for subsequent major phases of work shall be submitted no later than 15 calendar days prior to initiation of work on each major phase.

(e) In all areas where construction, demolition, alteration, building, or similar related activities take place, the Contractor shall have the following minimum personal protective clothing and equipment requirements in place for any person working on or visiting the site:

(i) Short sleeve shirt.

(ii) Long trousers.

(iii) Steel-toed safety boots.

(iv) Hard hat.

1.20.1.1 In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal, State and Local requirements governing safety and health protection on construction sites and any other applicable occupational safety codes. The Contractor shall coordinate all work at the site, including development of plans and providing advance notices.

The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract. For the compliance with host nation laws and regulations, the Contractor shall comply with the non-exclusive list of duties described in this paragraph. If the Contractor determines that additional activities are required to fully comply, the Contractor shall ensure that compliance with the laws is complete. The duties include:

(a) Conditions of construction and operational activities to be considered include but are not limited to:

(i) For all construction activities meeting the following criteria: the work is scheduled to last longer than 30 working days and more than 20 workers are occupied simultaneously, or the volume of work is scheduled to exceed 500 person days, or the work presents particular tasks, e.g. excavations deeper than 5 meters, falls from a height of greater than 7 meters, exposures to hazardous chemical or biological substances, work at less than 5 meters from high voltage lines, underground earth works or tunnels, danger of drowning, diving, use of compressed air, work with ionizing radiation, explosives, or work involving assembly or dismantling of heavy prefabricated components (10 tons or greater).

(b) The Contractor shall prepare a Safety and Health Protection Plan (SIGE) as required. The SIGE shall be submitted two weeks prior to mobilization. In addition, the Contractor shall appoint a qualified Safety Coordinator who will ensure that safety measures are implemented during construction. The Safety Coordinator must meet minimum training and experience requirements required under Host Nation laws.

(c) The SIGE will be written in a comprehensive form and explained in language the workers understand and shall contain the following minimum information:

(i) Maintenance of tools and equipment.

(ii) Provisions for the storage and disposal of materials and waste, particular hazardous materials and substances.

(iii) Modifying performance periods for such work, taking into consideration the site conditions.

(iv) Organizing cooperation between different employers and Contractors without employees.

(v) Interaction between work at the site and other operational activities in the area, on which or near which the first identified work will be performed, and taking into consideration the instructions and advice of the coordinator as well as safety and health plans.

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1.20.1.2 The Contractor shall complete and provide safety notifications required by host nation authorities and will provide documented proof to the Contracting Officer via the COR, no later than 3 calendar days that such notifications were made (Deliverable A.008).

1.20.1.3 The Contractor shall comply with all requirements enforced by Safety Law 81/2008 and SMI, and in particular, before any work can start, and no later than ten (10) calendar days from the Award date, Contractor shall provide the documentation listed at chapter 1.20 (Deliverable A.009).

1.21 Environmental Compliance: The contractor is considered as the waste generator of all salvage, re-usable, recyclable, disposable and hazardous materials delivered from the works included in this contract. All the above wastes, also special wastes, hazardous and not hazardous, they shall be delivered, by contractor expense, to the authorized disposal landfill.

The contractor shall verify and prepare the documentation related to the material to be disposed as per current Italian and US regulations, in particular with reference to the D.Lgs n.152/2006.

All materials identified as “reusable”, it shall be turned in to DRMO with their assistance/coordination (materials to be delivered to DRMO through DD Form 1348-1a).

The USAG Italy implements an EMS in accordance with EO13693, ISO 14001:2004(E), DoD, and IMCOM requirements.

An EMS is an overall management system that includes organizational structure, planning activities, responsibilities, practices, procedures, processes and resources for developing, implementing, achieving, reviewing and maintaining the environmental policy of an organization. The USAG Italy EMS is designed to ensure that all personnel, including contract personnel, whose work activities can cause real or potential significant environmental impact, are aware of how their work supports the EMS and are competent to perform their roles, responsibilities and authorities while supporting the USAG Italy mission. Contractors and their personnel are required to be aware of, and comply with, the USAG Italy Environmental policy and legal and other requirements when performing work at an installation.

The contractor will provide the following information semi-annually to be used by the Government to address environmental performance relative to the goals of the USAG Italy Environmental Management System. Please note that the amounts reported are those used/generated by the contractor regardless of source (private purchase or government furnished). Reports for January – June will be submitted by 15 July and reports for July-December will be submitted by 15 January each year.

Media Report Element #1 Report Element #2

Non-Hazardous Solid Waste Total Waste Generated (Kg) Amount of Waste Diverted from Landfill (Kg)

Construction Debris/Demolition Materials

Total Waste Generated (Kg) Amount of Waste Diverted from Landfill (Kg)

Compostable/Organic Material Total Waste Generated (Kg) Amount of Waste Diverted from Landfill (Kg)

Hazardous Materials Total Used (Kg)

Hazardous Waste Total Generated (Kg) Total Recycled (Kg)

Energy Consumption - Electricity

Total Energy Consumed (MBtu)

Energy Consumption - Fuel Total Fuel Consumed (L) Renewable/Alternative Energy Total Consumed (MW) Facility Construction/Renovation

Number of Buildings LEED Certified Silver or Higher

SqFt of buildings LEED Certified

1.22 Required Training: The following provides information on training requirements.

1.22.1 AT/OPSEC: AT Level I Training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas will complete AT Level I awareness training within 30 calendar days after the contract start-date or effective date of incorporation of this requirement into the contract, whichever is applicable. (Deliverable A.012) The contractor will submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, prior to issuance of Installation Access Passes. AT Level I awareness training is available online at https://atlevel1.dtic.mil/at.

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According to AR 530-1, new contractor employees must complete Level I OPSEC training within 30 calendar days after they report for duty. (Deliverable A.013) All contractor employees must complete annual OPSEC awareness training. Access and General Protection/Security Policy and Procedures: The Contractor shall obtain entry passes for each employee from the COR. The Contractor shall inform his personnel that they may be subjected to search when entering or leaving the installation at the discretion of the Installation Commander. Upon completion of the contract work or upon employee termination the Contractor shall return all passes to the Contracting Officer or the COR. Contractor and all associated sub-contractors' employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services, or Security Office.

Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.22.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor’s use. At the close of each work period, government facilities, equipment, and materials shall be secured.

Contractor Identification: Prior to commencement of contract performance, the Contractor shall furnish the COR in writing and in triplicate, a list of the personnel identified for work under the contract. (Deliverable A.014) The list shall contain:

a. Name and address of each employee.

b. Identification Document or driving license number of each employee.

c. Copy of personnel register.

d. Centro per l'impiego" Identification Document

e. The contractor shall furnish a list of private and commercial vehicles which will be used in conjunction with contract work. The list shall be submitted together with the list of personnel and shall contain:

1. Make of vehicle;

2. Model and year of manufacture; and

3. License Plate Number.

1.22.3 iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 15 calendar days of contract award and within 10 calendar days of new employees commencing performance with the results reported to the COR NLT 10 calendar days after contract award. (Deliverable A.015)

1.22.4 Information Assurance (IA) Training: Reserved

1.24 Notice to Proceed: Reserved

1.25 Electromagnetic Compatibility Directive: Reserved

1.26 Government Property and Services: Reserved

1.27 Conventional Forces Europe (CFE) Treaty Verification Inspection: Reserved

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PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer (KO) – means a person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. Department of Defense Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart

202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, contracting officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing support personnel to assist the COR, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract, and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished property - means property furnished to the contractor the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

Government property - means all property owned or leased by the Government. Government property includes both Government-furnished property and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

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Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS.

The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, the following provides a list of acronyms used throughout this PWS or commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis AOR Area of Responsibility AR Army Regulation AT Anti-terrorism ATCTS Army Training Certification Tracking System CAC Common Access Card CCE Contracting Center of Excellence CFE Conventional Forces Europe CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense FAR Federal Acquisition Regulation FRG Federal Republic of Germany GFP Government Furnished Property

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HLO High Level Objective HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office ID Identification IGCE Independent Government Cost Estimate IT Information Technology JTR Joint Travel Regulation JPAS Joint Personnel Adjudication System KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPSEC Operations Security PA Property Administrator PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity RCO Regional Contracting Office SIGE Safety and Health Protection Plan TE Technical Exhibit USAREUR U.S. Army Europe UOM Unit of Measure

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PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: Reserved

3.2 Facilities: Reserved

3.3 Utilities: The Government will provide all utilities in the facility that will be available for the Contractor’s use in performance of the tasks outlined in the PWS. The Contractor shall instruct employees in utilities conservation practices.

The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves, light switches, etc. after using the required amount to accomplish tasks requiring the use of the utilities.

3.4 Equipment: Reserved

3.5 Special Tooling and Test Equipment: Reserved

3.6 Materials: Reserved

3.7 Training: Reserved

3.8 Common Access Cards (CAC): Reserved

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PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents.

4.2 Secret Facility Clearance: Reserved

4.3 Materials: Reserved

4.4 Vehicles and Equipment: Reserved

4.5 Background Checks: Reference Chapter 1.22.1

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PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide services in accordance with this the specific tasks as detailed at below points.

5.2. Tasks: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract document. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.

5.2.1 Scheduled Maintenance: The Contractor shall perform the maintenance service at the vacant quarters. Below are is listed the different type of apartments. The COR will inform the contractor by written requesting maintenance in vacant quarters is required. The contractor shall respond to the Government request within 24 hours.

5.2.1.1 Apartment TYPE A -- Two bedrooms quarters with one bathroom. The following maintenance shall be performed:

a) Test & Check all the electric outlets plus perform light bulbs replacement as necessary

b) Replace commode cover seat in each bathrooms (one bathroom)

c) Tub and shower edges to be re-plastered and install plastic rim at the borders

d) Replace the filter/screen and the internal light bulb at the Hoodhood-fan cabinets in the kitchens

e) Replace shower heads and faucet filters

5.2.1.2 Apartment TYPE B -- Three bedrooms quarters and two bathrooms. The following maintenance shall be performed:

a) Test and check all the electric outlets plus perform light bulbs replacement as necessary

b) Replace commode cover seats in each bathrooms (two bathrooms)

c) Tub and shower edges to be re-plastered and install plastic rim at the borders

d) Replace the filter/screen and the internal light bulb at the hood-fan cabinets in the kitchens

e) Replace shower heads and faucet filters

5.2.1.3 Apartment TYPE C -- Four bedrooms quarters and three bathrooms. The following maintenance shall be performed:

a) Test & Check all the electric outlets plus light bulbs replacement

b) Replace commode cover seats in each bathrooms (Tthree bathrooms)

c) Tub and shower edges to be re-plastered and install plastic rim at the borders

d) Replace the filter/screen and the internal light bulb at the hood fan cabinets in the kitchen

e) Replace shower heads and Faucet faucet filters

Note: Items being replaced shall be an equal substitution.

5.2.1.4 Apartment TYPE A, B and C -- Contractor shall perform the maintenance service in the occupied quarters, based on the notification from the COR.a work-orders request by the Tenants. Following is the list of recurring requests for maintenance and repair.

5.2.1.5 Maintenance and Repair Work

The scheduled repair work will be performed when the apartment is occupied. The Contractor shall submit a cost estimate for work to be performed within eight (8) business. The Contractor shall complete each work order within eight (8) hours after COR approval. The COR can request the following repair work:

a) Plumbing Repair Work: Plumbing repair work consist of replacement of pumps, installation of towel bars and other bathroom accessoryaccessories, perform the annual maintenance and gas freon refilling of the air conditioning systems, replace water pump filter, water pump floating valves, and replace water pump air lungs. Work also includes providing water metal stoppers, replacing kitchen metal sink, faucet, bathroom porcelain sink and faucets, shower partitions and kitchen sink cabinet.

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b) Electrical Repair Work: Electrical repair work consist of replacing burned circuit breaker, replacing electrical gate lock, repair of automatic gate, replacing smoke alarms and carbon monoxide detectors, and furnishing coded remote control.

Electrical work also includes replacement, repair and alignment satellite dishes to the right satellite data for the AFN Signal.

c) Woodwork Repair Work: Woodwork repair consist of replacement of door locks and keys duplicating, provide internal doors keys, replace window glass; repairing rolling shades and replace rolling shades belts and racks; check functioning, repair or replace of insect screens at each window; repair or replaced wooden parts as door panels and door frames by scratches.

d) Multi-functions repairing work: Multi-function repair work consist of cutting of grass in the yard and grass disposal, remove and properly dispose of material abandoned in the housing area and yards (barbecue, toys, playground equipment are some examples), perform entomology service for yards and basements, replacement of wall cabinets including disposal of all cabinets removed.

Note: Items being replaced shall be an equal substitution.

The contractor shall submit a quote and perform the work in accordance with the “Price Book.” The Contractor shall submit a cost estimate for work order submitted to the Contractor within two-four (24) hours. The Contractor shall complete each work order within two (2) days after COR approval. The Contractor shall start the work only after the COR’s approval of the cost estimate. Work not listed in the Price Book shall be performed in accordance with Paragraph 5.2.1.6 Over and Above Repair below.

5.2.1.6 Service Calls: The contractor shall perform…