W56KGZ-22-Q-2013_Solicitation Questions_Answers.xlsx

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MaT Internet Services
Solicitation number
W56KGZ-22-Q-2013
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This document contains questions and answers related to solicitation number W56KGZ-22-Q-2013 for fixed broadband satellite internet services. The U.S. Army is seeking to procure internet connectivity for 16 sites located near Maghaweir al-Thowra, Jordan from the contractor. The contractor will be responsible for providing satellite dishes, converters, access points and installing all equipment at each site to deliver a minimum of 10Mbps download and 5Mbps upload speeds on a dedicated basis with 200GB of monthly data per site. The contractor will transport personnel to the H-5 airbase in Jordan but from there the military will provide transportation to the remote sites. The Army has no preference on the satellite frequency band used but Ku band is acceptable if speeds are met. The contractor must provide all equipment and support the network with no public IP addresses currently required.

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Sheet1

#ReferenceQuestionGov't Response
1GeneralIs this an existing contract? If so, who is the incumbent and what is the contract number?There is no existing contract.
2GeneralWhat satellite is currently providing service?For C Band, log into the C band modem to see. KU is not identifiable at this time.
3GeneralWhat frequency is currently providing service (C, Ku, Ka, X, etc.?)?C band and KU
4PWS, Part 1, General Information, Section 1.2What type of hardware or equipment does the customer envision or require to deliver the satellite internet services?Each site will likely require a satellite dish/antenna and uplink/downlink converter with 1-2 Wireless Access Points (WAP)
5PWS, Part 1, General Information, Section 1.2Does the customer have a preference for the satellite frequency range or band to deliver these services? Namely C-, Ka-, or Ku-Band satellite internet?There is no preference.
6RFP mentions transport of contractor personnel from H-5 to remote customer siteDoes the customer require installation to be performed by contractor personnel, or do they prefer the installation to be performed by government personnel with remote support from contractor personnel?Contractor personnel will perform installation services.
7PWS, Part 5, Section 5.1.2Are the satellite service speeds of 10Mbps DL / 5Mbps UL as described in the SOW required to be dedicated services?Yes, they are required to be dedicated services.
8PWS, Part 5, Section 5.1.1The SOW requires each of the 16 sites to have 200GB of data usage allocated to them per month. How does the customer anticipate dealing with overages or requirements for additional data per month ? Does the customer need the data usage to be capped at 200GB for each site or should offerors include overage charges?Cap at 200gb per site
9Solicitation Doc., Page 37, Sec 6.2.2.Asks us to provide subCLIN pricing for KA internet services, C band internet services and for maintenance/customer support. Do you all only want KA and C band quoted—or is KU or other satellite bands OK to quote?KU Band is ok to quote as long as speeds meet standards
10Solicitation Doc., Page 37, Sec 6.2.2.Is there a preference on frequency band to be quoted?KA, then KU, then C
11Solicitation Doc., Page 37, Sec 6.2.2.There is no location for the subCLIN pricing on the main solicitation form—should we include this as part of the pricing proposal to show this information?Yes, please include in pricing proposal (excel or other document).
12GeneralIn regards to personnel traveling to the sites, can you confirm that it will be the contractor’s responsibility to get to ATG and then military will provide movement to and from the out stations?No, contractors responsibility to get to H5, then military will transport to ATG and outstations.
13GeneralIn regards to the equipment delivery to H5—will the shipment be customs exempt for charges on importing or do we need to plan to pay Jordan for customs fees on entry?No, they will not be customs exempt.
14GeneralWhat customs clearance work should we anticipate for the shipment into H5?
15GeneralDo you have a preferred antenna size for the VSAT units?Nothing larger than a 1.5 meter
16GeneralDo the VSAT units on site need to be auto-acquire/mobile units, fixed units, or no preference from your side?There is no preference.
17GeneralAfter the data lands at the teleport, do you require raw internet, a configured VPN via public internet, or backhaul to another POP?Yes, likely VPN to CONUS public internet if possible
18GeneralIf awarded, are all 16 sites confirmed to come online within the same period—or will task orders be issued and all 16 sites are not guaranteed for services?Yes, all sites will need to come online in same period
19GeneralWhat is the lead time to deliver the service after signing the award contract?As soon as possible
20PWS Page 14, Section 5.1.2Is the minimum link size of 10 Mbps Down x 5 Mbps Up a CIR (Comitted Information Rate) required at each location? Or is the 10 Mbps Down x 5 Mbps Up to be shared across all (16) locations? Also please verify and certify that the network request is for a guaranteed Mbps network (10/5) and not a highly contended best-effort network.For the MAT: best effort. Also please verify and certify that the network request is for a guaranteed Mbps network (10/5) and not a highly contended best-effort network.
21PWS Page 14, Section 5.4Will the Gov provide transportation and security for the installations at the 13 out stations near ATG?Yes
22GeneralReferences are made to both GFE and Contractor provided equipment, but there are no specs as it relates to the VSAT/Satellite systems. Please confirm the following: 1) Who provides the VSAT/Satellite Systems? 2) What are the specs on the systems, is it the same for all (16)?Contractor provided, and the specs are same for all
23Solicitation Page 37, Section 6.2.2If the Contractor is supplying all equipment and support, the network frequency range should not be important to the end user and the Contractor should be allowed to implement whatever frequency necessary to be technically compliant to the requirements. The Solicitation section 6.2.2 references Ka and C-bands, but no references to any specific frequency ranges are mentioned in the PWS.no preference for network frequency
24PWS Page 12, Part 3, Section 3.2Assuming the Contractor will supply all the equipment, will the USG handle CONUS to OCONUS Prince Hassan Air Base shipping? If so, where is the CONUS pickup point located?No, the Government will not handle shipping.
25GeneralAre there any Public IP's required, if so how many per site?Not at this time.
27Solicitation Page 40, ADDENDUM TO 52.212-2 EVALUATION— 2.2 Factor 2 Price2.2.1 States the Government will evaluate the Offeror's total price, but 2.2.3 states that the Government will not evaluate the estimated DBA insurance amount. Does this mean the Total Evaluated price consists only of the Internet CLINs 1001, 2001, 3001, 4001 and 5001?Yes, the total evaluated price will exclude estimated DBA insurance; however, DBA is based off of total contract award and contractor must provide proof of DBA insurance before work can start.
28Solicitation Page 41, ADDENDUM TO 52.212-2 EVALUATION— 1.1 Factor 3 Past Performance1.1.1.2 states that Past Performance evaluation will include assesment of Offeror’s information on problems encountered on the identified contracts and the Offeror’s corrective actions. Page 37, 6.3 Factor 3 Past Performance proposal submission instructions does not mention including this information in the Past Performance submission. Please clarify is this information is required.Yes, this information is required given previous issues with internet contracting in AO.
29Solicitation Page 41, ADDENDUM TO 52.212-2 EVALUATION— 1.1 Factor 3 Past PerformanceNo information is given as to how the Past Performance evaluation will be scored. Will it also be Acceptabe/Unacceptable as the Factor 1 Technical Capability?Past performance will be rated acceptable or unacceptable.
30GeneralWill the Gov provide the contractor with CACs and LOAs for the life of the contract?CACs are not required.

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