Questions and Answers Volume 2-Oral Transcription.docx

Questions & Answers Volume 2: W56HZV-21-R-L075 CMH Oral Transcription Services

1. Is the contractor expected to finish all the pages in 120 days/expedited days or will they be issued a certain amount of pages per day, month etc and that amount must be completed in 120 days/expedited days?

ANSWER: Task Orders containing a list of interviews are expected to go to the contractor 4-6 times per year. Yes, the contractor is expected to complete transcription of all interviews on the list within the time specified for that particular Task Order.

2. How often will they get transcription tapes, per day, month etc ANSWER: Task Orders containing a list of interviews are expected to be sent to the contractor 4-6 times per year. There may be some smaller task orders sent out in between for expedited transcriptions.

3. Will audio tapes always be mailed to the contractor or can they be picked up at the facility?

ANSWER: Both methods suffice.

4. Is there any special equipment/program that needs to be used or can any program be used as long as it can transcribe the audio into a document?

ANSWER: The Government does not require a specific program be used as long as it transcribes accurately.

5. Are there a specific time frame that you want these transcripts worked on or do they need to just be done by the due date?

ANSWER: Each transcription must be completed in accordance with the date range on the specified Task Order.

6. We are hoping to find out if there is (was) an incumbent contractor performing these services, or if this is a brand new contract.

ANSWER: This is a new requirement. There is no incumbent contractor performing these services.