W564KV22R0009 Amendment 0001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

Solicitation is amended to incorporate the follow ing changes:

Update the Addendum to FAR 52.212-1 to add verbiage related to submission of solicitation questions Update PWS 5.2.2.3 to remove requirement to ensure appliances are operational

1. CONTRACT ID CODE PAGE OF PAGES

J 1 31

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 06-Jul-2022

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W564KV22R0009

X 9B. DATED (SEE ITEM 11)

23-Jun-2022

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

06-Jul-2022

CODE

TCC-KAISERSLAUTERN

KLEBER KASERNE MANNHEIMER STRASSE 238

BLDG 3233

67657 KAISERSLAUTERN

GERMANY

W564KV 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W564KV22R0009

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

ADDENDUM TO 52.212-1

ADDENDUM TO PROVISION 52.212-1

1. PROPOSAL SUBMISSION REQUIREMENTS

Each volume shall be submitted via email. Funds are not presently available for this acquisition. No contract award will be made until appropriated funds are available. It is requested, that proposals remain valid for 90 days after the solicitation closing date. This procurement is being conducted using simplified acquisition procedures in accordance with FAR 13.5.

Submissions. Offerors are discouraged from providing points of contact with another contractors’ facility, i.e., in case an offeror (or one of his/her team members) is in a subcontract with another contractor who has submitted a proposal on the same requirement. The SF 1449 shall be signed by an official that is authorized to bind the company. The offeror shall also acknowledge all amendments to the solicitation in accordance with the instructions on the Standard Form 30 (SF 30) or Block 19 of the SF 1449. Any portion of the proposal that is changed after initial submission (as a result of negotiations or proposal revisions) should be annotated and dated. Each volume shall clearly labeled with its title and volume number.

Each paragraph should be single spaced, and shall be separated by at least one blank line. A standard, 12-point minimum font size applies. Arial or New Times Roman fonts are required. Tables and illustrations may use a reduced font size no less than 8-point and may be produced in landscape mode. All pages of each volume shall be clearly numbered. The use of hyperlinks is prohibited. Submissions shall be clearly indexed and logically assembled. Each volume shall be clearly identified and shall begin at the top of a page. All pages of each volume shall be appropriately numbered and identified by the complete company name, date and Request for Proposal (RFP) number in the header and/or footer. A Table of Contents should be created using the Table of Content feature in MS Word.

The Offeror’s proposal shall be submitted in digital format, via email, as set forth below. Offers must be received before the deadline located in Block 8 of the RFP. In accordance with FAR 52.214-35, all offers must be submitted in English. Those submitted in a language other than English shall be determined “Unacceptable” and eliminated from competition. It is the Offeror’s responsibility to present sufficient information to be meaningfully evaluated without discussions. The Offeror is advised that quality of information is more important than quantity. The Offeror’s proposal shall be clear, concise, and include sufficient detail for effective evaluation and for substantiating the validity of stated claims. Clarity and readability are very important. The Government will not infer meanings from vague or ambiguous language.

Offers shall be submitted on or before the date set for receipt of offers, located in Block 8 on the first page of this solicitation and submitted to the Contract Specialist, Mr. Warren Stropes, warren.l.stropes.civ@army.mil or the Contracting Officer, Ms. Shea Korth, shea.korth2.civ@army.mil. The subject line for these emails shall be “W564KV-22-R-0009 – Drayage Proposal.” Proposals shall be submitted in MS Word or MS Excel (2003 or higher) or PDF. When submitting via separate emails, the Offeror shall number the emails (e.g. 1 of 4, 2 of 4, etc.) to confirm that all parts are submitted and received. Alternatively, an Offeror may email the Contract Specialist or Contracting Officer to request a “Drop Off” via DoD Safe. With all submissions, there must be acceptable evidence to establish that the entire proposal was received and was under the Government’s control prior to the time set for receipt of offers. It is the Contractor’s responsibility to ensure the Government receives all emails with appropriate attachments. A complete proposal received after the exact time stated above will be considered late and will not be considered in accordance with FAR 52.212-1(f).

The following volumes of material shall be submitted:

Volume Title Digital Copies Maximum Pages I Technical PDF 25 II Price PDF or Excel No page limit III Past Performance PDF 25

IV Solicitation, Offer and Award Documents, and Certifications / Representations

PDF No page limit

NOTE: Pages that exceed the required page limitations will not be evaluated. Additional pages over the maximum allowed will be removed or not read and will not be evaluated by the Government.

*Manpower charts, table of contents, cover pages, glossary for abbreviations, section dividers, and indices are excluded from the page count, if applicable.

2. PROPOSAL FILES

Format. The submission shall be clearly indexed and logically assembled. Each volume shall be clearly identified and shall begin at the top of a page. All pages of each volume shall be appropriately numbered and identified by the complete company name, date and Request for Proposal (RFP) number in the header and/or footer. A Table of Contents should be created using the table in Paragraph 1.

The following additional restrictions apply:

File Packaging. The attachment size limit for U.S. Government email addresses is 5MB. If attachments exceed that size, an Offeror may submit its proposal via separate emails. When submitting via separate emails, the Offeror shall number the emails (e.g. 1 of 4, 2 of 4, etc.) to confirm that all parts are submitted and received. Alternatively, an Offeror may email the Contract Specialist to request a “Drop Off” via DoD Safe. Files shall be in read-only format, using PDF files with the exception of any price breakdown information. All price breakdown information to aide in the price evaluation shall be submitted in Microsoft Office Excel Read/Write format and viewable in Microsoft Excel 2007 or later.

Content Requirement. All information shall be confined to the appropriate file. The offeror shall confine submissions to essential matters, sufficient to define the proposal in a concise manner, to permit a complete and accurate evaluation of each proposal. Offerors are cautioned that “parroting” of the Technical requirements or the PWS with a statement of intent to perform does not reflect an understanding of the requirement or capability to perform. Merely parroting the technical requirements may cause an offeror to be found unacceptable. Each file of the proposal shall consist of a Summary Section, and the Narrative discussion. The Summary Section shall contain a brief abstract of the file. Proprietary information shall be clearly marked.

VOLUME I – TECHNICAL FACTOR

The Offeror shall submit a concise and detailed approach for effective evaluation and for substantiating the validity of stated claims. Legibility, clarity and coherence are very important. Responses will be evaluated against the factors defined in 52.212-2 – Evaluation – Commercial Items.

This volume shall be organized into the following sections:

Subfactor 1: Experience The offeror shall provide evidence of experience performing the same or similar services, in terms of relevant size, scope, and complexity, on a minimum of one contract within the past five years from the date in Block 8 of the solicitation. Experience must be for contract performance within Europe. Contracts performed outside of Europe will not count toward experience. Contracts may be with the U.S. Government, the Host Nation Governments (to include state and local governments), or with commercial customers. Contracts with performance within the past five years, to include currently active contracts, will be considered regardless of the performance start date or completion date. Contracts indicating relevant experience greater than five years from the date in Block 8 of the solicitation will not be considered. Relevant scope means contracts for commercial drayage and distribution services. Relevant size means individual contracts with an estimated total value of at least $250,000. The Government will not consider the aggregate annual value of multiple contracts to determine relevant size. For contracts in non-U.S. Dollar currencies, the estimated annual value will be converted to U.S. Dollars by using the Fiscal Year 2022 Department of Defense Foreign Currency Rate for Budget Execution effective on the solicitation date to convert foreign currency to the dollar. Relevant complexity means contracts for drayage and distribution services.

Subfactor 2: Warehouse Augmentation Services Staffing The offeror shall complete the attachment titled “Certification of Capability to Provide Adequate Staffing in Support of Warehouse Augmentation Services” to attest to its capabilities to meet the standards of PWS 5.2.2.1, PWS 5.2.2.2, PWS 5.2.2.3, PWS 5.2.2.4, and PWS 5.2.2.5.

VOLUME II – PRICE

This volume shall consist of all information, required to support proposed prices. Other than certified cost and pricing data are not currently required; however, the Government reserves the right to request such data prior to award. There are no page limitations for this volume. Pricing information shall be in this volume only. Please clearly mark and explain each price approach being used and what locations it is intended to cover.

Electronic Copy. Offeror shall ensure that all information submitted in this volume is consistent with and fully supports the amounts set forth in the Standard Form 1449 (SF 1449).

Compliance. The Government intends to award one contract award from this solicitation. The offeror shall provide pricing and complete all line items (except for 0001 which is Not Separately Priced) on the Standard Form 1449 (SF 1449).

General Instructions. In accordance with Federal Acquisition Regulation (FAR) 15.402 and 15.403-1, certified cost or pricing data are not required based on the fact that adequate competition is expected for this procurement.

There are no page limitations for this volume. Proposal information included in this volume which is not directly related to Price will be disregarded.

Special Instructions. In order to provide a Firm-Fixed-Price proposal, the following attachments provide information:

Attachment #2 - Historical Workload Data 2018-2021 Benelux. This document provides additional detail as to the historical drayage workload based upon locations within the delivery area serviced.

Attachment #4 – Estimated Workload Data BeNeLux. This document provides the Government’s estimate for drayage and warehouse workload for the base period and the option period.

Attachment #11 – FMO addresses and Radius. This document provides the locations of the FMO Warehouses in Belgium and the Netherlands and the maximum distances serviced under this requirement.

Attachment #12 – Cubic Meter Listing. This document provides a listing of the appliances and furniture to be delivered and includes the volume (cubic meters) and weight (kilograms) for each item.

The offeror should consider the information provided with the solicitation when developing its price proposal.

Historical information has been provided but there is no guarantee that such historical information is a reliable predictor of future requirements. Although the Government has attempted to estimate future workload, the

Government emphasizes that actual requirements may vary significantly from its estimates due to changing mission requirements or other reasons. The Government intends to issue a Firm Fixed Price (FFP) per CLIN, which will be paid in set monthly increments. Offerors shall account for potential increases and decreases throughout the life of the contract in the proposed CLIN price.

VOLUME III – PAST PERFORMANCE

This volume shall contain past performance information regarding similar contracts performed with the U.S.

Government or any other Government or Commercial entity. Offerors shall submit up to three contracts for similar services that have been awarded during the past five (5) years from the issue date of this RFP. This volume shall not exceed 25 per proposed location, excluding Past Performance Questionnaire Forms.

Section 1 – Contract Descriptions. This section shall include the following information in the following format.

a. Contract Number and, in the case of Indefinite Delivery type contracts, GSA contracts, and Blanket Purchase Agreements, include Delivery Order Numbers or any other identifiable number, if applicable.

b. Contractor place of performance. If the work was performed as a subcontractor, also provide the name of the prime contractor, including; CAGE Code, DUNS Number, and

c. Point of Contact (POC) within the prime contractor organization (name, and current address, e-mail address, and telephone and fax numbers)

d. Customer Name and Contact Information

e. Contract Type (specific type such as Fixed-Price (FP), Cost Reimbursement (CR), Time & Material

(T&M), etc.). In the case of Indefinite Delivery contracts, indicate specific type (Requirements, Definite Quantity, and Indefinite Quantity) and secondary contract type (FP, CR, T&M, etc.). Please provide name of all subcontractors used in performance of contract.

f. Narrative for each contract.

Section 2 - Past Performance Questionnaire. For all contracts identified in Section 1, Contract Descriptions, a Past Performance Questionnaire (Attachment 01) must be completed and submitted. The offeror shall complete Part I of the Past Performance Questionnaire and e-mail the questionnaire to both the contracting activity and technical representative responsible for the past/current contract. The POCs shall be instructed to electronically complete Part II of the questionnaire and e-mail no later than the proposal due date to warren.l.stropes.civ@army.mil and shea.korth2.civ@army.mil. The offeror shall include in the past performance volume a list of all the POCs who were sent a questionnaire. The POC list shall include the following information for each POC: Company Name;

Contract Number; Government Agency; POC’s Full Name and Job Title; POC Telephone Number; POC E-mail Address; and date that the past performance questionnaire was forwarded.

VOLUME IV – SOLICITATIONS, OFFER AND AWARD DOCUMENTS AND

CERTIFICATIONS/REPRESENTATIONS

Certifications and Representations – Each offeror shall complete (fill-in and signatures) the solicitation sections indicated below using the file (without modification to the file) provided with the RFP. An authorized official of the firm shall sign the SF 1449 and all certifications requiring original signature. An Acrobat PDF file shall be created to capture the signatures for submission.

PAGE 1- Standard Form 1449 (SF 1449), Solicitation/Contract/Order for Commercial Items. The offeror shall also acknowledge all amendments to the solicitation in accordance with the instructions on the Standard Form 30 (SF 30).

All Offerors must complete the following provisions/clauses as part of their proposal submission:

FAR 52.204-24 – Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment. (It is not required to complete 52.204-24 if the offeror has answered *does not* for the representations in provision 52.204-26 of its annual Representations and Certifications at SAM.gov or has answered *does not* in the representations found at paragraph (v) of 52.212-3 Alt I.)

FAR 52.209-11 - Representation by Corporation Regarding Delinquent Tax Liability or a Felony Conviction under any Federal Law

FAR 52.212-3 Alt I – Offeror Representations and Certifications-Commercial Items DFARS. For 52.212-3 Alt I, if the annual Representations and Certifications at SAM.gov have been entered or updated in the last 12 months, are current, accurate, complete, and applicable to this solicitation and there are no exceptions, then complete paragraph (b)(2) by stating “No Exceptions.” Otherwise complete 52.212-3 Alt I as instructed.

For provisions completed by the offeror electronically as part of its annual representations and certifications, the contracting officer will consider that information instead of requiring the offeror to complete and submit those provisions. For those provisions and clauses that have not been completed electronically, the offeror must submit them with the offer, or in the specific case of FAR 52.222-56, with the offer or prior to award.

DFARS 252.229-7011- Tax Relief

Solicitations, Offer and Award Documents and Certifications/Representations shall not be addressed separately from that submitted in VOLUME IV – SOLICITATIONS, OFFER AND AWARD DOCUMENTS AND

CERTIFICATIONS /REPRESENTATIONS.

3. Solicitation Questions

Offerors may submit questions regarding this solicitation. All questions regarding this solicitation shall be submitted to the Contract Specialist, Mr. Warren Stropes, warren.l.stropes.civ@army.mil and the Contracting Officer, Ms.

Shea Korth, shea.korth2.civ@army.mil, no later than five (5) days before the date for receipt of proposals, located in Block 8 on the first page of this solicitation. The subject line for these emails shall be “W564KV-22-R-0009 – Questions.” The Government will post its response(s) to appropriate questions and comments, without Offeror identification, to the Government Point of Entry where the solicitation was posted. If the Government determines that a question or concern warrants a change to the solicitation, the change will be published through the issuance of a solicitation amendment prior to the date for receipt of proposals. In the event that an amendment to the solicitation is issued, the Government may elect to extend the time and date for receipt of proposals. The Government may not answer questions received after the stated deadline.

(End of Addendum)

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

FMO Drayage Services - BENELUX

March 22, 2022

Part 1

General Information

1. General Information

1.1 General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.2 Description of Services/Introduction: The purpose of this acquisition is to provide local drayage distribution services for Government-owned furniture and domestic appliances. Drayage distribution services includes installation and removal of domestic appliances for the Army in Europe Army Family Housing (AFH) and Unaccompanied Personnel Housing (UPH). Drayage distribution services also includes warehouse augmentation in Government warehouses necessary to receive, clean, inventory, and prepare Government-owned furniture and domestic appliances for re-issue.

1.3 Background: The U.S. Government provides DoD military, civilian, and contractors some furniture and most appliances for use while stationed in Europe. It is up to the Installation Management Command – Europe (IMCOM- E), GSE/G4 Furnishings Branch to manage, provide, distribute and maintain all furniture and appliances that are owned by the U.S. Government that are used by U.S. Government personnel that are stated within Europe.

1.4 Scope: The Contractor shall perform all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this PWS. The Contractor shall conduct work in accordance with customary commercial practices, this PWS and all applicable U.S., Belgium, Netherlands, and local laws, regulations, standards, provisions, and directives to include applicable publications in identified throughout the PWS. The Contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents.

1.5 Objectives: The general objective of this contract is to provide high quality and timely distribution for Government-owned furniture and domestic appliances to and from customers’ homes in Belgium, Netherlands, Luxemburg, France, and parts of Northern Germany

1.5.1 The Contractor shall inform the COR of issues or potential issues that might affect the performance within 2 working hours of identifying those issues. Verbal reports shall be followed up by written reports within 2 working days. (A001).

1.6 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.7 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.7.1 US Holidays: In Belgium and the Netherlands, work shall be performed on the date that U.S. holidays are observed. (When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday).

1.7.2 Host Nation Holidays: Work shall not be performed on local Host Nation holidays occurring during the normal workweek in Belgium, the Netherlands, Luxembourg, or France unless otherwise directed by the Contracting Officer. Local host nation holidays occur in the region/state where contract performance takes place.

1.8 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.8.1 Government Facility Office Hours: The Government facility office hours are 0800 to 1630 (Belgium) and 0730 to 1630 (The Netherlands), except identified in paragraph 1.7 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.8.2 Contractor Support Hours: The Contractor shall provide support between the hours of 0800 through 1630 (Belgium) and 0730 to 1630 (The Netherlands), Monday thru Friday except identified in paragraph 1.7 or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.9 Place of Performance: The work to be performed under this contract will be performed at customers’ homes, troop buildings, and at local FMO sites in BENELUX listed under (Attachment # 11)

1.10 Security Requirements: The following information is provided on security related matters.

1.10.1 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE REG 190-16) Installation Access Control, will be grounds for denying access to U.S.

installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract comply with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE REG 190-16, the regulation takes precedent.

1.10.1.1 The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to the Contractor’s failure to comply with Installation Access Control System (IACS) processing requirements.

1.10.1.2 The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access. AE REG 190-16 can be found on the following website: https://www.aepubs.eur.army.mil/AE-Regulations/

1.10.1.3 In addition, the Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass Log within three calendar days after contract award (A002). The log must at a minimum contain the following information:

1. Name (Last, first, MI), country of citizenship, Personal ID number, Supporting document expiration date, residence permit required, work permit required, date of birth, weight, height, eye color, hair color, time/day access is required, Army Installation(s) the access is requested for, sign-in privileges.

2. Vehicles, License number, country, make, model, year, body type, color.

3. The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log (A002).

1.10.1.4 The Contractor shall collect the installation access passes the same day employment of an individual expires or terminates and shall return the installation access passes to the issuing IACS office within 5 working days.

The Contractor shall also inform the Contracting Officer Representative immediately upon return of the installation pass to the issuing IACS office (A003).

1.10.1.5 Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing IACS office within 5 working days. The Contractor shall also inform the Contracting Officer Representative immediately upon return of the installation pass to the issuing IACS office (A004).

1.11 Background Checks: Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for U.S. and Host Nation Contractors.

1.12 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.13 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.14 Key Control: The contractor shall sign in/out a key control log when obtaining/returning the keys for empty quarters. Depending on the location, the key control log can either be at the FMO warehouse or the Housing office.

1.15 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart

42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings, the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.15.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.16 Program/Contract Manager: The Contractor shall identify and provide a Program/Contract Manager who shall be the single POC for all contract and performance matters that arise during the contract period of performance. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, shall be provided in writing to the KO and COR no later than 5 days after contract award (A005). The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available during the contractor support hours identified in 1.8.2.

1.17 Language Skills: The Contractor’s personnel identified in this paragraph shall meet the stipulated English proficiency levels in reading, speaking, and writing (reference USAREUR Pamphlet 690-70).

Level I - Personnel must speak and read English sufficiently to understand simple oral and written work assignments and to express themselves in matters pertaining to their work.

Level II - Personnel must speak and write the English language well enough to communicate on complex matters.

Level III - Personnel must be able to speak and write the English language correctly and fluently.

They must be able to communicate effectively and compose correspondence and other written communications about the work for which they are responsible.

1.17.1 Required Levels of Proficiency for English Languages under this Contract:

ENGLISH

Contractor’s Personnel: Read Write Speak Contract Manager and Alternate III III III Admin Personnel II II II Delivery Team II II II Warehouse Workers II II II

1.18 Special Qualifications: The contractor shall have at least one person, on a delivery/pick up team or separate from the delivery/pick up team that is responsible for connecting/disconnecting, ensuring that appliances are connected/disconnected properly at the delivery/pick up location, and ensure that the appliances are working properly according to manufacturer requirements. This person shall possess and provide upon request (A006) a certification that allows that person to carry out certain routine work on switched off voltage systems such as connecting electrical appliances. In the Belgium area (to include deliveries completed in France and Luxembourg, the contractor is responsible for ensuring one employee on the delivery team is in possession of a certificate "Electrical Qualification certificate, BA5 certificate" or equivalent for the installation of high voltage appliances in the customer's home. In the Netherlands area (to include some deliveries to Belgium and Germany), the contractor is responsible for ensuring one employee in the delivery team is in possession of a certificate "NEN-3140 certificate" and a certification "VCA certificate."

1.19 Identification of Contractor Employees: To avoid any misrepresentation by the contractor during performance of this contract, when it is not obvious that the employee is a contractor, the contractor shall require their employees do the following:

1.19.1 Identify themselves as contractors or take other actions to ensure that, when attending meetings on behalf of their organization, meeting participants do not mistake them for Government personnel. Contractors shall identify themselves as soon as the meeting begins.

1.19.2 Clearly identify themselves as contractor employees when they answer Government telephones and in other oral or written communications with Government personnel.

1.19.3 Clearly indicate that their written and electronic products were contractor-produced or indicate how much participation by contractor personnel was involved in creating them. This identification may not be necessary if, in the judgment of the supported agency, no harm can come from failing to identify the product as contractor-produced.

1.19.4 The Contractor shall provide its employees with a form of visible identification that designates them as Contractor employees. At a minimum, the identification badges must include the Contractor company name and the employee’s name and must be worn on the outer clothing, chest high, and be visible at all times. The badge shall be laminated or otherwise treated to prevent changes to the data. The contractor has the option of submitting a sample of the identification badge to the KO to verify that it satisfies the requirement. If the contractor employee is unable to wear an identification badge due to safety considerations, then the Contractor shall provide a company shirt that clearly identifies that employee as working for the contractor’s company.

1.19.1 Requirements for Contractor vehicles are addressed under Part 4 paragraph 4.3.

1.20 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, produced under this contract shall be Government-owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.21 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge, or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, and 5 United States Code (U.S.C.) Section 552a.

1.21.1 The limitations on use of DoD imagery are provided at https://www.dimoc.mil/resources/limitations/. The Contractor shall not cite any information or imagery (e.g., contract information, pictures, locations, etc.) obtained through this contract to state or imply that the DoD endorses the Contractor’s business and may not use the information or imagery for any advertisements, marketing, promotion, solicitation, or fundraising purposes.

1.22 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart

9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.23 Phase In /Phase Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during a 30-day phase in/phase out period.

1.23.1 Phase In: During the phase in period, the Contractor shall become familiar with performance requirements and obtain base access for its employees in order to commence full performance of services within 30 days from the contract award date. Full performance of all requirements will be required within 30 days of contract award date and throughout the life of the contract.

1.23.2 Phase Out: The Contractor shall operate in good faith with the successor contractor to ensure the continuity and consistency of the service under the new contract.

1.24 Safety: The Contractor shall comply with all safety, fire and security regulations as required by applicable Host Nation laws and in accordance with best commercial practices.

1.25 Required Training: The following provides information on training requirements.

1.25.1 Level I Anti-Terrorism (AT) Awareness Training: All Contractor (and subcontractor) employees shall complete Level I AT Awareness Training within 30 days of employment under this contract. The Contractor shall submit certificates of completion (A011) to the COR (or to the Contracting Officer if a COR is not assigned) within 3 days after completion of this training by all employees. Level 1 AT Awareness Training is available at https://jkodirect.jten.mil. Contractor (and subcontractor) employees shall complete refresher training within twelve

(12) months from the date of the previous completion certificate. Verification of the refresher training shall be provided to the COR (or to the Contracting Officer if a COR is not assigned) within 3 days of completion of the training (A011). If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing classroom training will receive a certificate or the training attendance roster signed by the AT Officer. Verification of completion of classroom training shall be provided to the COR within 3 days after completion of the training (A011).

1.25.2 OPSEC Training: All Contractor (and subcontractor) employees shall complete Level I OPSEC training within 30 days of employment under this contract. Verification of the training shall be provided to the COR (or to the Contracting Officer if a COR is not assigned) within 3 days after completion of the training (A014). OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor (and subcontractor) employees shall complete refresher training within twelve (12) months from the date of the previous completion certificate. Verification of the refresher training shall be provided to the COR (or to the Contracting Officer if a COR is not assigned) within 3 days after completion of the training (A014). If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within 3 days after completion of the training (A014).

1.25.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 days of employment under this contract. Verification of the training shall be provided to the COR within 3 days after completion of the training (A016). Training slides can be found on the Army OneSource website: http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx.

1.25.4 Personally Identifiable Information (PII): Contractor employees, including subcontractors, performing services under this contract with access to PII and Government information shall complete “Identifying and Safeguarding PII” within 30 calendar days of employment. Contractor personnel shall complete refresher training every twelve (12) months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than three (3) days after completion (A017). Training is available at https://public.cyber.mil/training/identifying-and-safeguarding-personally-identifiable-information-pii/

1.25.5 Threat Awareness Reporting Program (TARP). All Contractor employees, including subcontractors, are required to receive annual TARP training in accordance with Army Regulation 381-12 within 30 days of employment under this contract. Contractor, and subcontractor, personnel must complete refresher TARP training every 12 months. Verification of the training shall be provided to the COR (or to the Contracting Officer if a COR is not assigned) within 3 days after completion of the training (A018). TARP Training is available at https://jkodirect.jten.mil.

1.26 Damaged and Missing Property:

1.26.1 Government Property on Government installation: The Contractor shall be liable for any Government Property, damaged or missing, while on a Government installation IAW with contract clause 52.237-2. Nothing in this paragraph shall limit the rights of the Government under the contract clause 52.237-2.

1.26.2 Government property off a Government installation and In-Transit: The Contractor shall be liable for any Government Property, damaged or missing, while off a Government installation, while under the Contractor’s possession, IAW contract clause 52.247-22. Nothing in this paragraph shall limit the rights of the Government under the contract clause 52.247-22.

1.26.3 Personal property: The contractor shall be liable for any personal property, property that is not owned by the Government, that is damaged or missing, while in performance of this contract, if it is the result of willful misconduct, lack of good faith, or failure of reasonable care on the part of the Contractor and/or the Contractor’s employees

1.26.4 Real property: The contractor shall be liable for any real property, real property that is not owned by the Government, that is damaged while in performance of this contract, if it is the result of willful misconduct, lack of good faith, or failure of reasonable care on the part of the Contractor and/or the Contractor’s employees. The Contractor shall provide a Customer Service Questionnaire to every customer upon the completion of service. This questionnaire will instruct the customer to document any damages caused by the Contractor and/or the Contractor’s employees to Government owned or leased housing and private rental housing.

1.26.5 The Contractor shall take all reasonable actions necessary to protect the property from further loss. The Contractor shall separate the damaged and undamaged property, place all the affected property in the best possible order, and take such other action as the COR or the KO directs.

1.26.6 Procedures for Identification of property damage or loss: The Government shall notify the Contractor within three days of identification of any property damage or loss.

1.26.7 Procedures for property damage or loss: If it is determined that the Contractor is liable for damages or loss then the contractor shall repair or replace the property within 45 days of notification of determination. The option to repair or replace depends upon whether the damaged property is repairable or whether the property is missing.

1.27 Regular Drayage Services:

1.27.1 The Government shall provide the contractor with a weekly schedule for drayage services no later than COB on Thursday the week before the services are scheduled to begin. This schedule shall include:

1. The type and amount of drayage services required

2. Delivery addresses for the services

3. Required date/time for services.

1.27.2 The Government may add to this schedule during the course of the week, so long as the addition is made at least 48 hours before the delivery/pick-up is scheduled. Any delivery/pick-up added to the schedule with less than 48 hours notice will be considered a Short Notice delivery/pick-up.

1.27.3 The Government may cancel a scheduled delivery/pick-up at any time. Alternatively, the Government may re-schedule a delivery, so long as there is at least 48 hours between the notice of cancellation and the re-scheduled delivery/pick-up time. Any delivery/pick-up re-scheduled with less than 48 hours notice will be considered a Short Notice delivery/pick-up.

1.27.4 The Contractor is obligated to accept no more than eight (8) Short Notice moves per calendar month IAW PWS 1.28. The Contractor has the option to accept additional Short Notice requests if it chooses, but it is under no obligation to do so and may refuse additional Short Notice moves without penalty.

1.28 Short Notice Movements and Bulk Moves

1.28.1 Short Notice movements are deliveries and pick-ups scheduled with less than 48 hours notice. Short Notice movements also include same-day services that are required to be completed within four hours of notification and within a 75km distance from the respective installation requiring the delivery/pick-up.

1.28.2 The Government notice will provide the location(s) of the same-day services along with the quantity and types of furniture and appliances to be delivered/picked-up. The Government will provide this notice to the Contractor no later than 12:00PM of the day of the pick-up/delivery.

1.28.3 When the Government provides notice after 12:00PM, the Contractor shall complete the same-day service before 12:00PM on the next working day.

1.28.4 As part of its monthly workload data report IAW PWS 5.2.3, the Contractor shall specify which deliveries/pick-ups were completed as short notice movements.

1.28.5 Occasionally, the Government shall require…