W564KV-20-R-0002-0002.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to add tw o additional questions recieved and their responses. There are no additional changes to the PWS or evaluation criteria. All other terms and conditions remain unchanged.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 7

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 11-Dec-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W564KV20R0002

X 9B. DATED (SEE ITEM 11)

18-Nov-2019

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

11-Dec-2019

CODE

TCC-KAISERSLAUTERN

KLEBER KASERNE MANNHEIMER STRASSE 238

BLDG 3233

67657 KAISERSLAUTERN

GERMANY

W564KV 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W564KV20R0002

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

Questions and Responses

Question 1: Can the offeror propose any location for the Trainer or does the government have a preferred location for this labor category?

Response 1: Offerors may propose any location for the trainer. However, the government prefers Sembach, Germany as the location for this labor category.

Question 2. PWS 1.6.4 does not provide mandatory hours of operation; however, it does say, “Contractor shall establish a core schedule allowing for regular contact with agency staff during office hours as determined by the local installations (Monday-Friday).” a. Must the established core schedule (office hours) be a minimum of eight (8) hours per site? b. Has the current contractor established a core schedule (office hours) that allows for no less than 8 hours of regular contact per day with agency staff?

Response 2: a. No. The contractor may flex their schedule to meet the demands of their clients in the community; however, the government must be able to reach the contractor during regular business hours as determined by each local installation.

b. Information on the incumbent contractor will not be provided.

Question 3. PWS 1.6.8.2 states, “Government will reimburse Contractor for mileage in accordance with PWS paragraph 1.6.15.3”. However, there are no travel CLINs provided and PWS 1.6.15.1 states, “ The contractor shall incorporate all travel expenses into its firm fixed price labor rate.” How will the government reimburse Contractor for mileage for PWS 1.6.15.3?

Response 3: PWS Para 1.6.8.2 is updated, removing the language about the government reimbursing the contractor for mileage. IAW PWS Para 1.6.15.1, all travel expenses should be included in the labor rate.

Question 4. PWS 1.6.15.1 states, “Local travel will be used to support the requirements on the PWS. Based on historical data it is anticipated 2400 miles annually will be needed.” Does the anticipate 2400 miles annually, using historical data, include travel for the Trainer to provide back-up [services] to installations to ensure service delivery,” as described in PWS 2.1.10?

Response 4: Yes. It is an average, which includes travel for the trainer.

Question 5. Does the anticipated 2400 miles, based on historical data, described in PWS 1.6.15.1 include mileage when a government vehicle was used, as explained in PWS 3.4?

Response 5: Yes

Question 6. PWS 3.4 states, “If a Government vehicle is not available then the Contractor shall provide privately owned vehicle (POV) and the Government will reimburse Contractor for mileage in accordance with PWS paragraph 1.6.15.3.” Will the government be providing a travel CLIN for the travel described in PWS 3.4?

Response 6: No. IAW PWS Para 1.6.15.1, all costs associated with travel must be included in labor.

Question 7. PWS 5.2.1 says, “The contractor shall be part of the 24/7 on call rotational response capability and included in the rotation of available FAP professionally qualified personnel to provide VA services.” Historically, how often are the contractor personnel in “On-Call” Status?

Response 7: Historically the contractor provided 24/7, 365 days a year on-call support.

However, the current requirement states that the VA will be in rotation with other qualified professionals. Offerors must assume all risk in developing their basis of estimate for the on-call support as specified in PWS Para 5.2.1.

Question 8. What is the average time that a Victim Advocate case remains open?

Response 8: 9-12 months

Question 9. What is the average time that an Emergency Placement Care case remains open?

Response 9: 6 months

Question 10. According to PRS #6 in Technical Exhibit 1 (TE 1), “The Contractor shall conduct a minimum of 40 training/classes at each of the places of performance (or surrounded community within a 50 miles radius) listed in Technical Exhibit 4 (TE 4) within a 12-month period of time to Soldiers, Family Members, Commanders, ACS Partners, and the community at large.” However, many locations in TE 4 have estimated training requirements that fall below the minimum of 40 training/classes. a. Will the government revise PRS#6 in TE 1 to show a minimum of 16 Trainings (the amount provided for USAG Wiesbaden)? b. Or will the government increase the projected workload at each location in TE 4 to be no less than 40 trainings per PRS #6?

Response 10: PRS #6 will remain the same. The expectation will be 40 trainings within a 12 month period for all locations listed in TE 4.

Question 11. Technical Exhibit 3 (TE 3) indicates the historical number of Contractor Victim Advocates, to include the PM and Trainer, is eleven (11) once the contractor victim advocates have been adjusted to reflect the elimination of sexual assault victim advocacy support. a. Does eleven (11) contractor victim advocates in TE 4 indicate there are eleven (11) full-time equivalents performing the work (work in PWS less Sexual Assault Victim Advocacy Support) at these locations? b. Are any of the eleven (11) Contractor Victim Advocates represented in TE 4 currently part-time positions? c. Is 11 FTE the minimum acceptable staffing level?

Response 11: Historical number of contractor advocates are provided in Technical Exhibit

4. However, each offer should propose FTE's necessary to meet the requirement of the PWS as this is a performance based service requirement.

Question 12. Technical Exhibit 4 indicates that the locations are supported by both Government and Contractor Victim Advocates. a. Does the historical number of Victim Advocates provided in TE4 include Government personnel? b. Does the workload in TE3 include work performed by Government Victim Advocates?

Response 12: Workload numbers provided in TE3 and TE4 are only contractor estimates and do not include government personnel.

Question 13. We note the Government has allowed for 30 days transition. For personnel residing or accepting position overseas this presents a challenge as processing for overseas VISA and obtaining SPOT/DOCPER/SOFA USFK, USFJ approvals can exceed 30 days. Will the Government approve for a 60 day timeline to fill any vacancies?

Response 13: The current phase-in period is 30-days. However, the government will strive to award early, which would allow for a longer lead time.

Question 14. Technical Exhibit 3 outlines the historical and projected EPC caseload but does not elaborate on the foster families available for emergency placement care. Can the government please provide the following: a. Number and location of foster families currently qualified to provide emergency placement care b. Number and location of foster families currently in-training and their status within the approval process c. Number and location of emergency placement care cases over the past 5 years

Response 14: There is no consistent historical data to indicate the # of approved EPC families over the past 5 years. At the time of this solicitation, there are no more than 10 approved families within the AOR.

Question 15. The government requires “contractor personnel performing work under this contract [to] have a National Agency Check with Inquiries (NACI) background check and maintain the level of clearance required for the life of the contract”. Since the contract involves training child care providers, will the government also require contractor personnel to have a Child Care National Agency Check with Written Inquiries (CNACI) background check?

Response 15: At this time, it is not expected that a contractor will work alone with children, which is the nexus for the CNACI. Therefore, the PWS does not require the CNACI background check for contractor personnel.

Question 16. Could you provide clarification on volunteer personnel training requirements for the subject proposal? The specific questions are: a. Is there specific training required? b. If so, is this training provided by the government, or is there government training that can be leveraged?

c. Do volunteers require any type of certification, background investigations, or other similar requirements? d. Is SOFA a possibility for these positions?

Response 16: a. yes, specific training is required and available at no cost within garrison resources. b. govt training is available that can be leveraged c. the volunteers do require CNACIs d. Volunteers selected will already meet the criteria of having SOFA status SOFA status (military/civilians who are already on overseas status).

Question 17. Page 50, Part 3 – Government Furnished Property, Equipment, and Services, Paragraph 3.1 Services. The Government will provide office work space, standard office supplies, materials, standard business equipment and utilities, computer workstations, software, and cellular telephones to complete the specific tasks for domestic abuse victim advocate services. Question: In accordance with paragraph 3.1, can the government confirm if the contractor will be responsible for the cost of cell phone voice and data plans?

Response 17: The government is responsible for cell phone/data plans required to meet the requirements in the PWS.

Question 18. Page 60, Part 5 – Specific Tasks, Paragraph 5.6.5. The Contractor shall provide information that tracks training success of attendees, rosters and course completion date for the COR/ACOR to review. The Contractor shall provide the ACS Class Evaluation survey listed as TE 8 to each training attendee. Provide update on trends, need for improvement and recommended actions for improvement of training on the monthly status report. Question:

Paragraph 5.6.5 references a ACS Class Evaluation survey listed as TE8. However, TE8 is not listed in the solicitation. Can the Government please provide a copy of TE8?

Response 18: TE8 has been removed from the table of contents. Also removed sentence in PWS para 5.6.5 referencing the ACS Class Evaluation survey.

Question 19. Page 60, Part 5 – Specific Tasks, Paragraph 5.7 Client Surveys; Domestic Abuse Prevention and Training. Paragraph 5.7.1 The Contractor shall provide a client survey to each victim. The client survey shall provide a suggestions section within the client survey to solicit information for execution of services. The Contractor shall prepare a quarterly client satisfaction analysis report that provides the Government with an evaluation of customer (client) satisfaction in support of the Victim Advocacy Program. The report shall include results from evaluations completed in accordance with the quality control plan and demonstrate whether or not the Contractor is meeting PRS standards. The Contractor shall submit the report to the COR/ACOR by the 15th day of the month following the evaluated quarter. Question: Paragraph 5.7.1 requires the contractor to provide a client survey to each victim. Is this a pre-established survey or is the Offeror responsible for developing a survey?

Response 19: No. The survey is not pre-established. Therefore, the offeror is responsible for developing a survey.

Question 20. Page 65, Technical Exhibit #1 - This Table entry refers to PWS Para 5.2.3.

Question: PWS Para 5.2.3 is not provided in the PWS. Can the government please clarify?

Response 20: The PWS now lists Para 5.2.2.5

Question 21. Reference the Solicitation, Page 3. Para 6. Past Performance. The government appears to define relevancy as “…victim advocacy contracts of similar scope, complexity and dollar value performed for the United States Government outside the continental United States (OCONUS).” ).” Comment: The requirement that the relevant contract be “victim advocacy contracts” within the last three years and its performance be Outside the Continental US, seems overly restrictive and not supportive of fair competition. All offerors should be able to submit up to five relevant past performances within the past three years, the totality of which should be evaluated to determine the government’s confidence in the offeror to perform the required overseas Victim Advocacy Services. a. Is it the government’s intent to limit this competition to only those contractors who held or hold Victim Advocacy Contracts in overseas locations for the past three years? b. Would the government consider changing the Past Performance Relevancy definition to read: “Relevancy will be determined by contracts of similar scope, complexity and dollar value, this includes the capability to perform work overseas”

Response 21: The government does not intend to limit competition. Therefore, the wording in FAR 52.212-1 Addendum was revised removing, "outside the continental United States

(OCONUS).”

Question 22. The government states that “relevancy will be determined by victim advocacy contracts of similar scope, complexity, and dollar value performed for the United States Government outside the continental United States (OCONUS)”. In addition to our OCONUS victim advocacy experience, are we permitted to include our CONUS victim advocacy work in order to demonstrate depth and breadth of experience?

Response 22. Yes. We will adjust the definition to include CONUS related work.

Question 23. Page 3, Past Performance– The government will evaluate past performance efforts completed within the past 3 years from the date of solicitation. Past performance efforts must be of similar in scope, complexity and dollar value to meet the relevancy criteria. In assessing the quality of each offeror’s recent and relevant past performance, the government will use a performance confidence assessment rating as defined in the table below. Question: Upon submission of multiple (up to five) past performance references, will the government holistically review the totality of the submitted past performance to determine relevancy and the government’s confidence rating?

Response 23. In accordance with FAR 52.212-2 Addendum, the government will assess the quality of each offeror's recent and relevant past performance. In arriving at the Performance Confidence Assessment Rating, the government will consider the totality of the relevant past performance submitted and other relevant information found through PPIRS or other sources as stated in FAR 52.212-1 Addendum.

Question 24. I am looking for the past performance form the government wants us to use, and I can't find it anywhere. That I can see, the solicitation notes the past performance as an evaluation factor and the ratings, but no indication of what we should use. Could you please provide some guidance?

Response 24: 52.212-1 Addendum updated to clarify past performance submittal requirements. Offerors should provide information for the government to validate past performance information (contract numbers, and government POC).

Question 25: Page 54, 52.212-1 Addendum, Past Performance – Offerors may provide past performance information (contract number and government POC) on up to five recent and relevant projects. Recent will be defined by performance within the last three years of the issuance date of this solicitation. Relevancy will be determined by victim advocacy contracts of similar scope, complexity and dollar value performed for the United States Government). The government will also perform a search in the government wide Past Performance Information Retrieval System (PPIRS) at www.ppirs.gov and may consider other sources of past performance information. Can the Government please clarify if contracts that are not “victim advocacy contracts” will still be considered as relevant by the Government, if the contract is of similar scope, complexity and dollar value performed for the United States Government?

Response 25: The government will evaluate relevancy as described in 52.212-2 Addendum.

Offerors must show how their past performance information is similar to the work described in the PWS.

Question 26: Due to the deadline approaching quickly, would the Government consider providing an extension to the proposal submission to December 20th?

Response 26: At this time the government does not intend to change the proposal submission date.

(End of Summary of Changes)