Soliciation_Question_Set_1_28_Sept.pdf

SOLICITATION No. W564KV-18-R-0001

GERMANY WIDE INSTALLATION SECURITY SERVICES

No Question Reference (RFP Paragraph)

COMMENT/QUESTION RESPONSE

1 Attachment #4 work load data and Attachment _5_Price Matrix

There are discrepancies between Attachment #4 work load data and Attachment #5 Price Matrix.

Some ELINs presented in Attachment #5 are not shown in Attachment #4. For others, the shift hours shown in the Attachment #5 are not matching shift hours in Attachment #4.

Can the Government provide ELIN numbers in the Attachment #4 workload data that are cross referenced to Attachment #5?

Yes, attachment 4 and 5 have been updated.

2 Attachment #4 work load data and Attachment _5_Price Matrix

Workload data for ELIN 020N Kaiserslautern:

ROB Weilerbach Gate (PWS 5.1.4) is missing in Attachment #4.

Can the Government provide the workload data for ELIN 020N Kaiserslautern: ROB Weilerbach Gate?

Workload Data for ELIN 020N ROB Weilerbach Gate is listed as Weilerbach Gate in Rheinland Pfalz workload spreadsheet (last set of entries).

3 Attachment #4 work load data and Attachment _5_Price Matrix

Is workload data for Weilerbach ACP shown in Attachment #4 Kaiserslautern tab, row 17 related to ELIN 020P?

No. ROB Weilerbach West, Hospital ACP is being built. There is no workload data as of yet. However, using Wilson Barracks LRMC Gate 3 data will give an adequate estimate

4 Attachment #4 work load data and Attachment _5_Price Matrix

ELIN 021J Miesau Motorized Patrol (1 person) x 4 (PWS 5.1.5) hours shown in Attachment #5 are 14/7 but in Attachment #4 Kaiserslautern tab, row 36 Motorized Patrol (1 person) x 4 hours shown are 24/7.

Can the Government de-conflict the hours associated with ELIN 021J Miesau Motorized Patrol (1 person) x 4?

The hours for Miesau Motorized Patrol are 24/7. The price matrix has been corrected.

5 Attachment #4 work load data and Attachment _5_Price Matrix

Attachment #4 Kaiserslautern tab row 39 is showing 3 X IDS Monitor but CLIN 0002 only shows 2 IDS Monitors. This is missing from ELINS for USAG Rheinland-Pfalz 0002AA.

There are a total of five IDS monitor positions required in the greater Kaiserslautern area. Three are for:

Husterhohe Pirmasens (which will eventually shift to TLSC-E KAD), Miesau, and Germersheim. LRMC has a separate IDS Monitor position and Coleman Barracks, a separate Tab on the pricing spreadsheet has an IDS

(RFP Paragraph)

COMMENT/QUESTION RESPONSE

Can the Government provide the number of IDS monitors for Husterhoehe Pirmasens?

monitor position. There is currently one IDS monitor at Husterhoehe Pirmasens. That position may transition to TLSC-E KAD by the time this contract begins.

6 Attachment #4 work load data and Attachment _5_Price Matrix

Attachment #4 Kaiserslautern tab row 39 is showing 1 x 2 person motorized patrol for Husterhoehe Pirmasens. This is missing from ELINS for USAG Rheinland-Pfalz.

Can the Government provide the number of motorized patrols for Husterhoehe Pirmasens?

Although Husterhoehe Pirmasens is planned to close before the start of this contract, there is no confirmed date in 2019 for closure. So all Husterhohe Pirmasens requirements have being entered into both the Price Matrix and the Workload data.

7 Attachment #4 work load data and Attachment _5_Price Matrix

Attachment #4 Kaiserslautern tab row 25 is showing workload data for Husterhohe Gates 1 and 2 but there is no ELIN related to this location in Attachment #5 USAG Rheinland- Pfalz 0002AA (PWS 5).

Can the Government include these gates in Attachment #5 Price Matrix?

They are in the updated Attachment #5, ELINs 020F2- F4

8 Attachment #4 work load data and Attachment _5_Price Matrix

ELIN 030B Patch Barracks K & K Gate (PWS 5.1.4) hours shown in Attachment #5 are 4/5 but in Attachment #4 Stuttgart tab, row 4 Patch Bks K&K Gate hours shown are 5/5.

Can the Government de-conflict the hours for ELIN 030B Patch Barracks K & K Gate (PWS 5.1.4)?

ELIN 030D Panzer Kaserne School Access Gate (PWS 5.1.4) hours in Attachment #5 are 4/5 but in Attachment #4 Stuttgart tab, row 6 Panzer Kaserne School Access Gate hours shown are 5/5.

Can the Government de-conflict the hours for ELIN 030B Patch Barracks K & K Gate (PWS 5.1.4)?

K&K gate hours are now 6/5 and so reflected in both attachments 4 and 5.

Panzer Kaserne School Access Gate hours are now reflected as 6/5 in both attachments.

IDS Monitoring has no IACS related workload data.

IDS systems will be monitored by one person 24/7.

(RFP Paragraph)

COMMENT/QUESTION RESPONSE

ELIN 030K Stuttgart IDS Monitoring (PWS 5.1.3) in Attachment #5 has no related workload data in Attachment # 4, Stuttgart tab.

Can the Government provide workload data for ELIN 030K Stuttgart IDS Monitoring?

9 Attachment #4 work load data and Attachment _5_Price Matrix

ELIN 060T ECRC Motorized Patrol (Two person) (PWS 5.1.5) in Attachment #5 has no workload data in Attachment #4 Wiesbaden tab.

Can the Government provide workload data for ELIN 060T ECRC Motorized Patrol (Two person)?

Motorized patrols do not have any specific work load data. The requirement is to have minimum one or two person patrols for a set amount of hours for a set amount of days. For ECRC, the requirement is for a minimum two person patrol (one team), for 24 hours a day, 7 days a week.

10 Attachment #4 work load data and Attachment _5_Price Matrix

CLIN 0008 Coleman in Attachment #5 has no workload data in Attachment #4

Can Government provide workload data for

CLIN 0008?

Workload data for Coleman is now found under the new Coleman tab in Attachment #4.

11 Attachment #4 work load data and Attachment _5_Price Matrix

In Attachment #4 workload data for Stuttgart, the Patch Barracks K&K ACP is open 5 days a week for 5 hours. However, the IACS workload data indicates it is open for longer periods and the comment section indicates that the gate is monitored 24/7.

Can the Government de-conflict when this post should be staffed?

The K&K ACP at Patch Barracks has an Electronic Security Personnel Gate (ESPG) which is monitored 24/7. The K&K ACP is currently manned by contract security in the morning and by US Army Military Police in the afternoons. However, under this contract, contract security will handle both morning and afternoon requirements 6 hours a day, five days a week.

12 Attachment #4 work load data and Attachment _5_Price Matrix

There is no work load data for the 598th company in Bremmerhaven.

Can the Government provide work load data for 598th company in Bremmerhaven?

The 598th Trans. Brigade requirement at Bremerhaven does not fall under the current contract. Regardless that ACP does not have IACS installed. Plan for one stationary guard and one overwatch.

13 Attachment #4 work load data

Attachment #4 workload data states the Kaiserslautern tab Kleber Gate 3 is open 12hrs a

The data is from 2017 and during that year, Kleber Gate 4 was closed for maintenance for several months.

(RFP Paragraph)

COMMENT/QUESTION RESPONSE

day five days a week. The IACS work load data indicates that the gate is open on the weekends.

Can the Government confirm that this ACP is only open 12hrs a day M-F?

Kleber Gate 3 was then open 24/7. The data provided may show hours of use outside of those listed in the price matrix. When calculating your manpower requirements, focus on the open hours listed for the Gate and the corresponding IACS work load data. During contract execution, expect periodic maintenance or construction projects to potentially close an ACP. If that ACP is the installations primary ACP, expect the traffic to shift to a secondary ACP. If that secondary ACP is not normally scheduled for 24/7 operations, the emergent requirement will expand the hours. Your personnel from the closed ACP can then be shifted to the secondary ACP to handle the workload. Other than emergency situations that may close an ACP unexpectedly, all planned closures will be coordinated well in advance with the contractor.

14 Attachment #4 work load data and Attachment _5_Price Matrix

Attachment #4 workload data states the Kaiserslautern tab ROB Back Gate 2 is open 14hrs a day five days a week. The IACS work load data indicates that the gate is open at the weekends.

Can the Government confirm that this ACP is only open 14hrs a day M-F?

As answered in Question 13, periodic maintenance or construction projects may close a primary ACP for weeks or even months. During those periods, alternate ACPs (ones with limited hours) may become the primary ACP and be open longer than listed on the Price Matrix which will be reflected in the 2017 workload data you have been provided. The ACP hours are 14/5.

15 Attachment #4 work load data and Attachment _5_Price Matrix

Tariff agreements contain uplifts for those working overnight hours. The Government workload data does not state when posts operating less than 24 hrs a day are operational.

So bidders can accurately calculate labor costs, can the Government provide operating hours for posts that are not operational 24/7?

Gate Hours have been added to the workload data.

16 Attachment #4 work load data

Geographical make-up of ACPs and German roadways greatly affect traffic flow in/out of installations. Some ACPs may require more guards to process incoming traffic to

Due to the changing road conditions it’s not possible for the Government to provide definitive locations of where the traffic flow will be impeded. Further, as this is a performance based contract, it is incumbent upon

(RFP Paragraph)

COMMENT/QUESTION RESPONSE

reduce the potential of “impeding the flow on adjacent German public roadways.”

Can the Government clearly identify if additional guards are required to staff any ACPs where the flow may impede German public roadways?

the contractor to plan for and prevent unsatisfactory performance. Answer for question 18 is related.

17 Attachment #4 work load data

Some ACPs have more than one vehicle lane, however the work load data does not identify this.

Can the Government confirm if the contractor is required to staff multiple lanes 24/7 or whether staffing should follow the work load data?

Work load date now includes number of vehicle lanes.

18 Attachment #4 work load data

Certain posts will require additional staffing for short periods to deal with high traffic flow.

Can the Government specify if the contractor could use mobile patrols and supervisors to assist with access control during periods of high volume?

If allowed, can the Government confirm if there are any constraints on using mobile patrols, such as maximum time a supervisor or mobile patrol could assist?

How the contractor addresses periods of high traffic flow is not a stipulated requirement of this contract. The Government is not detailing the exact number of personnel required and instead is looking for innovative approaches to ensure satisfactory performance.

As it applies to this question, there are no restrictions on personnel as long as the performance requirements (to include min. staffing) are met. However, personnel from mobile patrols may not be pulled from their primary duties to deal with high traffic flow.

19 Attachment _5_Price Matrix

Can government provide ELINs for Supervisors, Site Managers, Area Managers and

PM?

If not, where should bidders capture cost associated with the labor categories above?

The costs associated with management need to be included in the monthly price for each CLIN.

20 General Question Is this contract subject to DBA insurance? Certain sections of Defense Base Act have been waived by the Secretary of Labor for contracts performed in Germany. The Army cannot provide a yes or no answer

(RFP Paragraph)

COMMENT/QUESTION RESPONSE

to this questions as its application relies on the people that will be hired and the conditions of the waiver. The contractor will need to review the DBA waiver which is publically available on www.dol.gov.

21 Page 68, Para 1.15.1 Anti- Terrorism (AT) Level I Training

PWS states “Within 60 calender days after contract start date…contractors employees, and all subcontractor employees, shall complete AT Level I Awareness Training”.

Can the Government confirm if this training should take place within 60 days of contract award, or, 60 days after assuming full operational control of the contract due to process required by 613a?

This requirement specifically states, “Within 60 calendar days after contract start date or 60 calendar days after employment of new personnel…” In the phase-in stage the second half the “or” requirement “60 calendar days after employment of new personnel” would apply.

22 Page 69, Para 1.15.2, d. PWS states “The contractor shall conduct initial OPSEC training and submit its OPSEC SOP to the Government within 120 days of the start of transition”.

Can the Government confirm if this training for the whole guard force should take place within 120 days of contract award, or, 120 days after assuming full operational control of the contract due to the process required by 613a?

This requirement specifically states, “The contractor shall conduct all initial OPSEC training…within 120 days of the start of transition.” “Transition” describes the phase-in stage of the contract.

23 Page 69. 1.15.3 iWATCH Training

PWS states that training should be completed within 60 calendar days of contract award.

Can the Government confirm if this training should take place within 60 days of contract award, or, 60 days after assuming full operational control of the contract due to the process required by 613a?

PWS 1.15.3 has been amended to state: “This training shall be completed within 60 calendar days after the contract is awarded or within 60 calendar days after new employees commence contract performance, with the results reported to the SCOR within 30 calendar days after the training is completed.”

(RFP Paragraph)

COMMENT/QUESTION RESPONSE

24 Page 80. Para 3.6 Training Can the Government provide the location and length of the following training:

1. Anti Terrorism Officer’s Basic Course

2. OPSEC Level II course

Are there any specific nationality or vetting requirements for the individuals undertaking this course?

The AT Officer’s Basic Course is normally taught in Vilseck, Germany four times a year. The course lasts five working days. This course is limited to US citizens.

The OPSEC Level II course information will be forthcoming.

25 Page 70. Para 1.15.5.2 Procedures

PWS states “The individual shall provide the employer their physician statement before taking the PAT”.

Since the PAT is required annually, can the Government confirm if an individual has to undertake an medical evaluation and submit the physician statement each time?

The Doctor’s statement as listed under PWS Para 1.12.b is required prior to an individual taking the PAT. As an individual’s health may change, the statement must be current as the individual has 90 calendar days to pass the PAT after receiving the physician’s statement clearing the individual for the PAT.

26 Page 73. Para 1.19 Drug Abuse Testing

PWS states “The contractor shall provide personnel (at no cost to the Government) to undergo Government sponsored Unit Alcohol and Drug Coordinator (UADC) training to administer urinalysis tests to guard personnel.”

Can the Government confirm the exact name of the course the UADC will have to undertake, the location of the training, and the length of the training?

The course is the Unit Prevention Leader’s Course and the training is 40 hours. Training is provided at each garrison usually on a bi-monthly basis.

27 Page 73. Para 1.19.2 a.

Pre-employment screening.

PWS states “For initial testing, urine test samples are required within fourteen (14) days of contract award date.

Can the Government confirm if this testing should take place within 14 days of contract award, or, 14 days after assuming full operational control of the contract?

Initial drug abuse testing for those contractor personnel identified in PWS Para 1.19 is for those employed by the contractor at the onset of the Phase-in period.

28 Page 73. Para 1.19.2 Drug Abuse Testing

Can the Government provide guidance on the following:

1. The contractor will certify the necessary number of UADC personnel to meet the requirements specified

(RFP Paragraph)

COMMENT/QUESTION RESPONSE

1. Number of UADC certified personnel – for instance is one required per installation or for every XX number of employees?

2. Can the contractor train Urinalysis Collection Observers to assist the UADC collecting samples?

under PWS Para 1.19., but generally a minimum of two (one male, one female) at each location a Site Manager is required.

2. All personnel administering urinalysis tests must be certified under the UADC program.

29 Page 74. Para 1.19.4 Drug Abuse Testing

PWS states, “Administrative requirements such as time away from work, transportation to nearest ADCO etc., shall be borne by the contractor”.

Can the Government confirm the locations of all ADCO centers?

ADCO centers are located at each US Army Garrison in Germany.

30 Page 75. Para 2.1 Definitions Hours/Yr

PWS states, “When calculating the staffing required for a post, divide the total annual hours for the post by 1,817.”

Can the Government provide a breakdown of how the productive hours/ staffing factor of 1,817 is calculated? For example, does the calculation factor in:

Vacation Contractually required training Estimated sick time Break and meal relief Or does the contractor have to deduct these requirements from 1,817 hours?

The Hours definition in the PWS will be deleted. The definition is not applicable to this contract.

31 Page 80. Para 3.4 Equipment

PWS states, “The contractor is authorized to place portable kennel facilities/ fencing on U.S.

owned/ controlled property at all locations.

1. Can the Government confirm if the EDD facilities used by the current contractor, including fencing, will be removed?

1. The EDD facilities (other than portable kennel facilities) including fencing will remain.

2. The facilities are located at the following installations:

USAG Rheinland Pfalz: Pulaski Barracks USAG Rheinland Pfalz (Bauholder): Smith Barracks USAG Stuttgart: BLSA Site

(RFP Paragraph)

COMMENT/QUESTION RESPONSE

2. To be able to accurately price the proposal, can the Government provide the locations of these contractor facilities?

3. Can the Government provide the dimensions of these areas?

USAG Bavaria (Grafenwöhr) – Tower Barracks USAG Bavaria (Hohenfels) – Hohenfels Military Community USAG Bavaria (Garmisch) – Sheridan Barracks USAG Ansbach – Oberdauchsteten Training Area (near Stork Barracks) USAG Wiesbaden – Mainz Kastel Storage Station

3. While exact dimensions are not readily available, in general each location is no larger than 50 square meters.

32 Page 83. 4.3.1 Radio Equipment

PWS states that the frequency range of the radios is 136-174MHz.

The referenced frequencies are restricted in Germany, and it is not possible to purchase a radio, such as the APX 6000 with this frequency range in Germany. The radios can be purchased outside Germany and imported, however, use is restricted.

Can the Government confirm that these frequencies can be used on this program and that, if required, they will provide support with importing the radios?

The frequencies listed are approved for use. The government may provide support with importing the radios.

33 Page 84. Para 4.4 Personal Protective Equipment

(PPE)

PWS states, “The contractor shall ensure PPE is available at each guard post for every guard manning the post”.

Can the Government confirm that PPE, both mask and vest, is issued by post and not to each individual guard?

PWS Para 4.4 has been amended to state “The Contractor shall ensure PPE is available at each guard post for every guard manning the post IAW AR 190- 56”. AR 190-56 6–8 states “Wearing of personal protective or reflective clothing Ballistic-resistant personal body armor will be worn while on duty whenever armed”.

34 Page 87. Para 5.1 Security Services

Can the Government confirm if personnel must be fully relieved from duty for lunch and other breaks?

The Contractor shall provide sufficient personnel to perform all contract requirements based upon the minimum staffing levels, business rules and workload data provided (Attachment #4), as well as the special

(RFP Paragraph)

COMMENT/QUESTION RESPONSE

Are there any applicable U.S. Military regulations with regard to the frequency, duration, and procedure for guard breaks?

guard orders. The contractor shall be responsible for conducting the relief of their employee for meals.

35 Page 63. Para 1.7.4 a. and

b. Background Checks

Please clarify, if a U.S. citizen is hired, are both the NCIC-II and the LNSP required, or just the

NCIC?

U.S. Citizens are required to be screened by NCIC-III and LNSP checks.

36 Page 92. Para 5.2.1 Training and Scheduling of Explosive Detection Dog Handlers

PWS states, “EDD teams employed under this contract shall be assigned to work shifts on a 24 hour basis, seven days a week…EDD teams shall be assigned shifts for nine (9) hours a day, five days a week)”.

Can the Government confirm if EDD posts are to be manned 24/7 or 9/5 schedules?

EDD teams shall be assigned shifts for nine (9) hours a day, five days a week. Of the nine (9) hour work day, seven (7) hours shall be used for daily EDD operations and to meet joint U.S. Government/Contractor EDD training requirements. The remaining two hours shall be dedicated for EDD care and maintenance of kennel facilities. Those shifts may fall at any time of day or day of the week. EDD team(s) will coordinate scheduling with the responsible garrison Military Working Dog Detachment Sergeant (kennel master) to deconflict ACP search overlap.

37 Page 92. Para 5.2.1 Training and Scheduling of

PWS states, “EDD Teams shall be assigned shifts for nine hours a day, five days a week.”

Will the Government consider 10 hours shifts with 8 hours of EDD operations and 2 hours of maintenance?

The government will consider 10 hour shifts with 8 hours of EDD operation and 2 hours of maintenance.

38 Page 92. Para 5.2.1 Training and Scheduling of

Can the Government confirm if German regulations regarding how long EDD teams can work before the dog is rested apply to this contract?

Yes the German law applies.

39 Attachment #4 workload data

Ansbach tab Cells Q17-R17 and Attachment #5 “0005-Ansbach” Cell D16 conflict.

Can the Governmetn confirm if Ansbach is 24/7 hours or 9/5 hours?

Ansbach has an Explosive Detection Dog (2 teams) requirement of 9 hours per day, 5 days per week.

Ansbach has an IDS Monitoring requirement of one position 24 hours a day, 7 days per week.

(RFP Paragraph)

COMMENT/QUESTION RESPONSE

40 Page 104. Part 7 Technical Exhibit #2 HQDA MWD Certification Checklist

The checklist requires performance in DDD, PEDD, and SSD categories.

Can the Government confirm these services are not required for execution of this contract?

The checklist is a Headquarters Department of Army certification checklist for various types of Military Working Dogs. Checklist items for EDD are the only ones applicable. Drug detection (DDD), dual purpose explosive/patrol (PEDD) and special detection services (SSD) are not required..

41 Page 94. Para 5.2.2 Installation Access Control System (IACS) Training

Can the Government confirm how long it takes to train the Contractors trainers in the use of the IACS system?

Per PWS 5.2.2, The contractor shall conduct four hours of IACS training for all new hires IAW AE Reg 190-16.

42 Page 102. CDRL 22 EDD Plan and Page 79 Para 3.4 Equipment

PWS states, “The contractor should conduct a minimum of 30 consecutive working days of proficiency training, prior to certification”.

Can the Government confirm if this training takes place at a contractor facility or on a Government installation?

The training may take place at the contractor’s facility, or on a government installation, as the contractor chooses and government availability allows.

43 Page 82. Para 4.3 b.

Weapons

PWS states, “Security Guards shall be trained on and qualified with the type(s) of weapon they are issued.”

The IHK is issued for type and caliber of weapon - such as 9mm semi-automatic pistol, not a specific make and model.

Can the Government confirm if the contractor is required to qualify personnel on the exact make and model of weapon system? If so, can the Government confirm the make and model of the weapons used by the incumbent on this program, as training and qualifying the force on a new weapon system will add significant cost?

The USG will not specify which brand/make/model of weapon the contractor shall use, however; the contractor is responsible for ensuring their employees are trained to operate, and are qualified to use the duty weapon which they are assigned.

44 Page 59. Para 1.5.1 Phase In/ Phase Out Period

German law has specific regulations with regard to a contract of this size and scope transitioning from one contractor to another. To reduce transition risk for hiring the incumbent guard force in accordance with German law 613a and

The following language has been added to the PWS under section 1.5, “In case the contract is awarded to a competitor, the incumbent shall within 60 days after contract award provide to the successor firm any information necessary to ensure a smooth transition of contract responsibilities and to allow the new

(RFP Paragraph)

COMMENT/QUESTION RESPONSE

to ensure continuity of operations, will the Government ensure the following:

a. A formal coordination process between the incumbent, successful bidder and the Government

b. That the successful bidder is provided a list of employees and a method of contacting the incumbent guard force

c. That the successful bidder is given access to the installations and notice boards to post notices for the guard force contractor to fulfill its responsibilities in accordance with any potentially applicable German labor law. This information shall include, but is not limited to: Workforce structure for this contract, employee compensation plans, and existing shop agreements.”

Generally, locations to post notices are located away from the areas the guard force is permitted to access.

45 Page 96. Para 5.2.3.1.v Training Tasks

PWS states, “Special order are provided at the individual Garrisons and pertain to the guards’ general post or patrol duties.”

Can the Government provide an estimated length of the time this training takes?

An example Special Guard Order (Attachment #1) has been provided as part of the solicitation. Offerors may study this example to determine an estimated time for training.