PWS_OM_GrndsMaint_11Apr2016.pdf

W564KV-16-R-0028

DEPARTMENT OF THE ARMY

United States Army Garrison (USAG) RHEINLAND

PFALZ DIRECTORATE OF PUBLIC WORKS (DPW)

Unit 23152

APO AE 09054

Performance Work Statement (PWS)

Consolidated Facilities Operation and Maintenance (O&M) Services to include General Building and Structures Work, Grounds Maintenance and

Snow & Ice Removal Services

FOR

GERMERSHEIM ARMY DEPOT, AAFES DEPOT GRUENSTADT

and COLEMAN WORKSITE IN MANNHEIM

Part 1

PART 1 General Information

1.1 GENERAL

1.1.1 Description of Services/Introduction: This is a non-personal services contract. This contract is to provide facilities operations and maintenance services, minor construction and repair projects, grounds maintenance services and snow and ice removal services at various locations and facilities within the United States Army Garrison (USAG) Rheinland Pfalz installations of Germersheim Army Depot, AAFES Gruenstadt Depot and Coleman Worksite.

The Government shall not exercise any supervision or control over contract service providers who are subcontractors performing services herein. Such contract service providers shall be accountable solely to the contractor who, in turn is responsible to the Government.

1.1.2 Background: For the past several years, USAG Rheinland Pfalz has been receiving operation and maintenance services, grounds maintenance services and snow & ice removal services of its facilities from various US Government contractors, under several different stand-alone contracts and purchase orders. Some of these stand-alone contracts and purchase orders have expired; others are still active and providing the needed services to Germersheim and Gruenstadt.

Under the new contract, the contractor shall continue to support Department of Defense units at Government Owned/Government Operated Facilities covered by USAG Rheinland Pfalz.

1.1.3 Scope: The contractor shall assume total responsibility for all contract requirements stated herein on the commencement date of the performance period. The contractor shall perform as specified in this contract. The Government will not provide the contractor with either storage or office space. The Government may provide designated ground space for parts containers if space is available.

The contractor shall utilize its own storage and/or office space off-post. The contractor shall adhere to, and comply with, the applicable German Institute for Standardization (Deutsches Institut fur Normung, or DIN) standards, accident prevention regulations (BGV) and safety and security regulations, policies and procedures which are applicable to this contract.

When available on-site, the contractor shall be provided water and electricity utility services, free of charge to the contractor, when the contractor is working at jobsites in a facility or location covered by this contract, and such utilities are required in order for the contractor to perform and complete required services. If water and electricity is not reasonably available on-site (i.e. no hook-ups), then the contractor is responsible to provide its own water and electricity. The contractor shall make all necessary utility connections and remove them upon performance completion. The contractor shall provide all necessary tools and equipment required to perform the work under this contract. The contractor shall perform and check all work in accordance with craft and industry ordinances and BGV. The contractor shall be responsible for professional and effective performance and shall adhere to all applicable legal, construction, and traffic regulations. The contractor shall ensure that measures for the protection of third parties are taken. The contractor is responsible for all material that it provides and shall ensure compliance with military installation instructions. The contractor shall have adequate maintenance and repair facilities to allow repairs to be carried out on several items of equipment and at varying locations simultaneously that are associated with this requirement.

1.2 General Information

1.2.1 Work Responsibility: The contractor shall perform all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this PWS. The contractor shall conduct work in accordance with this PWS and all applicable United States (US), German, and local laws, regulations, standards, provisions, and directives to include applicable publications in Section 6 herein. The contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS.

1.2.2 Administrative Responsibility: The contractor shall perform all related administrative actions required to support execution and completion of PWS requirements, such as material requisitioning; performing quality control (QC) of technical and administrative work; performing financial control; conducting or participating in meetings;

and, preparing correspondence. The contractor shall also maintain accurate and complete records, files, and libraries of documents to include all US, German, and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations necessary and related to the functions and actions being performed. The contractor shall compile historical data, prepare required reports, and submit information as specified by the Contract Data Requirements Lists (CDRLs) deliverable requirements included in this contract.

1.3 Management and Administration:

1.3.1 Phase-In/Phase-Out Period: The contractor is responsible for being organized, prepared and ready to perform services at the beginning of the contract. The first 30 days of contract performance is the Phase-in Period of the contract. The final 60 days of the contract is the Phase- out Period of the contract. During the Phase-out Period, the contractor will ensure that all contractual and PWS requirements, including requirements on active task orders, shall be completed as required before the end of the task order’s period of performance.

1.3.1.1 Phase-In Period: To minimize potential for delay, the contractor shall have personnel working PWS requirements, on board with the company during the thirty (30) day phase-in period of this contract. During the phase-in period, the contractor shall ensure their personnel are familiar with performance requirements in order to commence full performance of services on task order start date. During the phase-in period, the contractor shall assume full responsibility of operations, maintenance and other contracted services for locations covered by this contract. This phase-in period will be for a maximum of 30 calendar days in duration from the effective start date of the contract. The Government will make all facilities and equipment covered by this contract, accessible to the contractor during the phase-in period and throughout the life of the contract.

The following are some of the requirements that the contractor must complete, in addition to whatever else is stated in the PWS, during the phase-in period:

1.3.1.1.1 Establish a contractor’s Project Management Office off-post.

1.3.1.1.2 Recruit and hire personnel.

1.3.1.1.3 Obtain all required certification and clearances, including police good conduct certificate, for personnel working under this contract.

1.3.1.1.4 Develop and submit all required CDRL submittals and deliverables.

1.3.1.1.5 Attend any scheduled post-award meetings.

1.3.1.1.6 Provide addresses, email addresses and phone numbers of all Key Personnel Roles (Project Manager, Onsite Supervisor/Superintendent, Quality Control Specialist, etc.) to the Contracting Officer (KO) and Contracting Officer’s Representative (COR) 5 days prior to performance start date of contract.

1.3.1.1.7 Within 5 days of contract start date, the contractor and COR together shall conduct a thorough walk-through of all facilities covered under this contract, and the contractor must ensure inventory/accountability of Government equipment and condition of Government equipment and facilities are specified in an Installed Equipment Database (CDRL 0016) that will be kept and maintained by the contractor, and concurred with by the COR and/or Contracting Officer. Whenever there is a change to this report, the contractor shall make the change in the report, then provide a copy of the updated report to the COR and Contracting

Officer for their comments/concurrence.

1.3.1.2 Phase Out Period: The phase-out period occurs at the end of the contract performance period regardless if there is a transition to a new contractor, or not. A phase-out program requires the contractor to ensure 1) all outstanding requirements and actions of the contract and associated task orders, are either complete or are on track for satisfactory and timely completion; 2) contractor personnel’s access to military installations is extended or renewed, or if not extended/renewed, then the Security/Base Pass Office is notified of contract end date and requested to remove contractor’s personnel from base access lists; 3) the contractor and COR conduct a thorough walk-through of all facilities covered under this contract to ensure all Government equipment, property, material and facilities are in the condition and quantity that they were in the most current and updated Installed Equipment Database Report maintained by the contractor and concurred with by the Government.

During the phase-out period, the contractor shall take all actions necessary to ensure a smooth transition from the current contract to the new contract. The contractor shall provide an updated Installed Equipment Database Report once a month for each of the last six (6) months of the contract’s performance period and also ten (10) days before the expiration date of all task orders active up to that point.

The contractor shall provide and maintain a quality control system, which is acceptable to the Government, covering the services to be performed under this contract. Complete records of all inspection work carried out by the contractor shall be retained and shall be made available to the Government at any time upon request and shall be available up to one year after contract expiration. The contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for the Government’s examination, audit, or reproduction until 3 years after the final payment made under this contract.

1.3.2 Contract Management: The contractor shall perform continuous management of the functional areas contained in this PWS and shall provide a Project Manager (PM) to oversee the contract on the contractor’s behalf. Since the PM is a Key Personnel Role for this contract, the Government shall evaluate the resume of the individual chosen by the contractor prior to award of this contract. The Project Manager shall conduct overall management and work coordination and shall be the central point of contact (POC) for the contractor for all work being performed under this contract. Within 5 days after contract performance start date, the contractor shall provide the name of a contractor employee who will act for the Project Manager during the Project Manager’s absence. Both the Project Manager and any substitute Project Manager shall have full authority to act for the contractor on all contractual matters relating to the daily operation and management of this contract.

1.3.3 Contractor Responsiveness: The Project Manager or designated alternate shall be available for telephone communication or site attendance, with the COR, 24 hours a day, 7 days a week. A cell phone answering service is permitted at other than normal contract workdays and work hours for receipt of COR emergency response work requirements, provided that the Project Manager or alternate PM responds to all calls within a time not to exceed two hours after the work request is made to the voice or text answering machine. The Project Manager and any individuals designated to act in the PM capacity shall have full authority to contractually bind the contractor for prompt action on matters pertaining to execution of the PWS.

1.3.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 0700 and 1600 Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings. When the Government facility is not closed for the above reasons, the contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks as defined within this PWS and task orders issued.

The contractor shall perform within-scope Emergency Service Orders (SOs) valued up to 3000 euro, 24 hours per day Monday through Sunday. The contractor is required to respond to an emergency requirement within 2 hours of receiving notification from the Government. When hiring personnel, the contractor shall keep in mind that the stability and continuity of workforce performance are required.

1.3.5 Recognized Holidays: For other than emergency calls, the contractor is not required to perform on-site services on any of the U.S. Federal holidays shown below, nor on recognized German holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

German holidays are those that are recognized as government holidays in the applicable state of duty.

For non-emergency work that the contractor has to perform during a holiday or weekend hours, the contractor must first obtain the Contracting Officer’s authorization.

1.3.6 Security Program: Contractor personnel performing work under this contract and require access to US Government facilities must comply with the Local National Screening Program in Germany, AE Regulation 604-1. Contract requirement: AT/OPSEC (Antiterrorism/Operations Security) review of contractor will be performed. It is the contractor’s responsibility that all affected employees and subcontractor personnel will complete all applicable and appropriate security trainings (e.g., AT Level 1 training). The AT Level I course is available at the following website: https://atlevel1.dtic.mil/at.

Certificates of completion shall be forwarded to the COR no later than 5 calendar days after the employees complete the training.

1.3.6.1 AT Level I Training: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities and controlled-access areas will complete https://atlevel1.dtic.mil/at

AT Level 1 awareness training no later than 30 calendar days after contract award date.

Persons hired after the first 30 days after contract award date, must complete this training within 5 days of hire date. The contractor will submit the new hire’s certificate of completion to the COR within 5 days after training is completed.

1.3.6.2 iWATCH/iSALUTE Training: The contractor will brief all employees (including subcontractor employees) on the local iWATCH/iSALUTE program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training will be completed within 30 calendar days after the contract is awarded and within 5 calendar days after new employees are hired, with the results reported to the COR within 5 calendar days after training completion.

1.3.6.3 OPSEC Training: According to AR 530-1, new contractor employees must complete Level I OPSEC training within 30 calendar days after they report for duty. All contractor employees must complete annual OPSEC Awareness Training, and evidence of completion should be submitted to the COR within 5 calendar days of training completion.

1.3.6.4 Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information, material, facility and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured. When Government-owned equipment is provided to the contractor, the contractor assumes full responsibility and liability for the equipment by signing the work-order hand receipt form upon receipt. Before accepting the equipment, the contractor will inspect the equipment for damage or missing components, and record this information on the work-order hand receipt, and notify the Government representative. Damages or missing parts not listed on the work-order hand receipt will be considered as contractor’s responsibility. After the equipment has been accepted by the contractor, a copy of the signed work-order hand receipt shall be returned to the COR immediately.

1.3.7 Key Control: The contractor is responsible for keys signed out to him by the COR. If the contractor loses any key(s), the contractor shall replace all affected cylinders/keys at no cost to the US Government. The contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR and Contracting Officer. In the event that keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government, and the total cost deducted from the monthly payment due the contractor. The contractor shall prohibit the use of Government issued keys/key cards by any persons other than the contractor’s employees working this contract.

The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know of the combinations. These procedures shall also be included in the contractor’s Quality Control Plan.

1.3.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post-award conference(s) scheduled by the contracting or requiring activity. The Contracting Officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the Contracting Officer will apprise the contractor of how the Government views the contractor's performance, and the contractor will apprise the Government of problems, if any, being experienced by the contractor.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.3.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists and supports the Contracting Officer in contract administration. The COR is authorized to perform the following functions: monitors contractor performance; interprets the technical specifications and PWS in order to assure that the contractor performs technical requirements of the contract timely, correctly and satisfactorily; performs inspections as necessary in connection with contract performance; maintains written and oral communications with the contractor concerning technical aspects of the contract; issues written interpretations of technical requirements, including Government drawings, designs, specifications; notifies both the Contracting Officer and contractor of any deficiencies; coordinates availability of Government furnished property (GFP); and, coordinates with Base Security or Pass/ID Office in order to provide site entry or base access of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, shall state the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the basic contract and/or task order.

1.3.10 Additional Personnel Requirements

1.3.10.1 Project Manager: The contractor shall provide a Project Manager (PM) who shall be overall responsible onsite for performance of required work and management of the contract. The PM holds a Key Personnel role under this contract. The name of the alternate who shall act for the PM when the PM is absent shall be designated in writing to the Contracting Officer. The Alternate PM should have qualifications similar to the permanent PM. The PM or alternate shall have full authority to act for the contractor on all technical and contractual matters relating to the daily operation of this contract. The Project Manager or alternate shall be available by telephone 24 hours per day, 7 days per week.

The PM shall have, as a minimum, a Bachelor’s Degree or equivalent, in business, engineering or architectural disciplines, and shall have a minimum of 5 years of management experience in facilities management. Since the Project Manager’s resume is evaluated prior to award then accepted as part of the contract award, any proposed permanent replacement of the originally- accepted Project Manager must first be approved by the Contracting Officer.

1.3.10.2 Language Qualifications

The Contractor’s personnel identified in this paragraph shall meet the stipulated English proficiency levels in reading, speaking, and writing.

Level I - Personnel must speak and read English sufficiently to understand simple oral and written work assignments and to express themselves in matters pertaining to their work.

Level II - Personnel must speak and write the English language well enough to communicate on complex matters.

Level III - Personnel must be able to speak and write the English language correctly and fluently. They must be able to communicate effectively and compose correspondence and other written communications about the work for which they are responsible.

Required Levels of Proficiency for English Languages Under This Contract:

ENGLISH

Employee Title Read Write Speak

Project Manager and Alternate 3 3 3 Repair Calls Receptionist 2 2 3

1.3.10.3 Special Qualifications of Technical Personnel: Qualified, well-trained crafts personnel (with journeyman certificate) shall perform required technical work. The qualifications shall conform to the German norm for each craft. The contractor’s certified Meister who holds the Handwerkskammer permit shall be available for direct technical supervision onsite when required.

1.3.10.4 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties, are required to identify themselves as a contractor in order to avoid creating an impression in the minds of members of the public or Government that they are Government employees. The contractor must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. When performing services at Government facilities, contractor personnel shall wear appropriate clothing identifying the person as the contractor’s personnel by having easily visible company identification information attached to their working clothes. In addition, the contractor employee must have with them a valid company identification badge with a picture ID. Subcontractor employees must carry the same contractor ID badge, but somewhere on the badge, it should state the name of the subcontracted company.

An updated Base Access List of ALL contractor and subcontractor employees working this contract, shall be provided to the COR and Contracting Officer once a quarter, or whenever there are changes to this list.

1.3.11 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.3.12 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may encounter, be inadvertently or intentionally given proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform services which may create the appearance of a current, actual, potential or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that possession or access to such information or participation may result in an actual or potential OCI; consequently, the contractor shall promptly submit an OCI Mitigation Plan to the Contracting Officer to avoid or to mitigate any such OCI. The contractor’s Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4 Technical Management Program

1.4.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are successfully performed in accordance with this PWS.

The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective, unsatisfactory, delinquent and/or untimely services. The contractor’s Quality Control Plan (QCP) is the written record by which the contractor assures that work performed complies with the requirements of the contract. A draft QCP and three (3) copies are to be provided at the Pre-Performance (Post-Award) Conference so that it can be reviewed and discussed by all parties present during this meeting. The finalized copy of the QCP which incorporates changes and comments from the Pre-Performance Conference shall be emailed to the COR and Contracting Officer within 5 working days after the Pre- Performance Conference, and also whenever changes are made thereafter. After written acceptance of the Quality Control Plan by the Contracting Officer, the contractor shall fully implement his Quality Control Plan.

1.4.2 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Government’s Quality Assurance Surveillance Plan (QASP) and this PWS. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with PWS requirements and associated performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and minimum acceptable defect rate(s).

1.4.3 Safety: For any work performed at an US Government installation, the contractor shall be responsible for all damages to persons or property that occurs as a result of the contractor’s intention, fault or negligence.

1.4.3.1 Safety Plan and Program: The contractor shall at all times keep the work area free from accumulations of waste materials and debris. Before completing work at the jobsite, the contractor shall remove any and all rubbish, tools, scaffolding equipment, and materials from the jobsite premises that are not the property of the US Government. Upon completion of the work, the contractor shall leave the work area in a clean, neat, and orderly condition satisfactory to the Government.

1.4.3.2 Environmental Compliance in accordance with AR 200-1: The contractor shall comply with the SPILL REPORTING PROCEDURES FOR CONTRACTORS

WORKING AT US ARMY GARRISONS.

1.4.3.3 Environmental Compliance Plan and Program in accordance with DA PAM 385-10: The contractor shall comply with SPILL REPORTING PROCEDURES IAW

ARMY REGULATION STANDARDS FOR CONTRACTORS WORKING AT US

ARMY GARRISONS AS OUTLINED IN THIS MANUAL.

1.4.3.4 EM-385-1-1 (Army Corps of Engineer’s Health and Safety Requirements Manual) : The contractor shall comply with, and adhere to, all applicable requirements set forth in this manual during contract performance. Information on this manual can be found at http://www.usace.army.mil/SafetyandOccupationalHealth/SafetyandHealthRequirements Ma nual.aspx

1.4.3.5 Range of Application (Scope): The following are procedures to be followed in the event of a spill of hazardous substances during contractor’s work performance at US Army Garrisons covered under this contract.

(1) Hazards for Human and Environment

a. Release of hazardous substances (usually POL products) during accidents

b. Release of hazardous substances (usually POL products) caused by http://www.usace.army.mil/SafetyandOccupationalHealth/SafetyandHealthRequirementsManual.aspx equipment failure

c. Release of hazardous substances during transportation of hazardous substances / waste (not class 1, explosives)

(2) Procedures when Hazardous Substances are released:

a. The nearest US Base Fire Department needs to be notified immediately if hazardous substances as well as hazardous waste or operational substances (Diesel, hydraulic fluid etc) are released caused by failure of vehicles or construction equipment. The COR will provide the fire department phone numbers to the contractor after award.

b. The German Police needs to be notified if quantities released exceed 8 gal

(30 l) or 110 lbs (50 kg).

c. Immediate protective measures need to be performed by the contractor.

d. Immediate and necessary spill clean-up will be executed by the contractor or his subcontractor. A HAZMAT Spill/Contamination Clean-Up Plan must be provided to the Contracting Officer and COR no later than 24 hours after spillage or contamination.

(3) Emergency Procedures – First Aid

a. Secure accident site

b. Inform Local Fire Department and Emergency First Responder

c. Take care of injured persons

(4) Refueling, Maintenance, Disposal

a. During refueling of construction vehicles/equipment appropriate precautions need to be taken to prevent damage to the environment.

b. Maintenance of vehicles and construction equipment is approved on paved surfaces (concrete, asphalt) only.

c. The contractor is responsible for disposal of hazardous substances or contaminated soil or material when the spillage or contamination occurred during or as a result of contractor performance. A copy of the disposal documents must be sent to the respective Base Environmental Office and

COR.

1.4.3.6 The following listed laws and/or technical rules should be considered, but are not limited, to include any industry standards changes during contractor’s work performance.

(1) Bundes-Imissionschutzverordnung (BImSchV) - Federal Emission control regulation

(2) Technische Anleitung zur Reinhaltung der Luft - technical guidance of air pollution

(3) Technische Anleitung zum Schutz von Laerm - technical guidance for noise protection

(4) DIN EN 378 (Teil 1 – 4) - DIN EN 378 (part 1 – 4)

PART 2

DEFINITIONS & ACRONYMS

2. Definitions And Acronyms:

2.1 Definitions:

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

Contracting Officer's Representative (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Key Personnel - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance - The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Subcontractor - One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless specified otherwise.

2.2 Acronyms:

A Annual ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AQL Acceptable Quality Level AR Army Regulation BGV Berufsgenossenschaftliche Vorschriften (Industrial injuries corporation regulation) BM Bi-monthly CCE Contracting Center of Excellence CDRL Contract Data Requirements List CFR Code of Federal Regulations CMR Contractor Manpower Report CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DIN Deutsches Institut fuer Normung - German Institution of standardization DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense DPW Directorate of Public Works DVGW Deutsche Vereinigung des Gas- und Wasserfaches - German Union of

Gas and Water EA Each EIP Equipment In Place FAR Federal Acquisition Regulation FFP Firm Fixed Price FGS-G Federal Government Standard-Germany GLI German Law Inspection GUV Gesetzliche Unfallversicherung - Host Nation insurance HIPAA Health Insurance Portability and Accountability Act of 1996 IAW In accordance with IBE Installed Building Equipment IJO Individual Job Order ISR Installation Status Report KO Contracting Officer LM Linear Meter LOT A unit of measure indicating a bulk or substantial amount

OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out PMP Performance Management Plan POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement Q Quarterly QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan S and/or SA Semi Annually SM Semi-Monthly SO Service Order SOO Standing Operations Order SQM Square Meter SV Service TAB Technische Anschlussbedingungen TE Technical Exhibit UIC Unit Identification Code UN Time units UPS Uninterruptible Power Source UVV Unfall Verhuetungsvorschriften - Accident prevention regulation WAWF Wide Area Workflow Y Yearly YMFG Year of Manufacture

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND

SERVICES

When available on-site, the contractor shall be provided water and electricity utility services, free of charge to the contractor, when the contractor is working at jobsites in a facility or location covered by this contract, and such utilities are required in order for the contractor to perform and complete required services. If water and electricity is not reasonably available on-site (i.e. no hook-ups), then the contractor is responsible to provide its own water and electricity.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items And Responsibilities:

4.1 General: The contractor shall furnish all labor, material, supplies, equipment, tools, transportation, offices, off-site work facilities and services required to perform work under this contract.

4.2 Secret Facility Clearance: N/A

4.3 Materials: The contractor is responsible for ordering and maintaining sufficient materials/repair parts to perform the work within the allocated time frame, as stated in this PWS.

Materials, parts and supplies that are used recurringly, need to be bench-stocked so that those materials, parts and supplies do not have to be ordered and delay repair/project execution.

4.4 Equipment: The contractor shall furnish all necessary tools, test/diagnostics equipment, specialized test and analysis equipment, repair/replacement parts and service vehicles to perform the services specified in this PWS and under this contract.

PART 5

SPECIFIC TASKS

5.1 BUILDINGS AND STRUCTURES

Scope of Services. The contractor shall maintain and repair buildings, structures, facilities, equipment and their systems—including installed building equipment and equipment-in-place—in a safe and habitable condition and ensure systems are fully functional for sustainment of the facilities as required in this PWS. The contractor shall maintain and repair building systems, plumbing, HVAC systems, electrical, fire alarms, roofs, floors, structural components, elevators, painting, lighting, lightning protection systems, installed building equipment, doors, and building surfaces. In addition, as a general rule, inspections, maintenance, and repair work performed on utilities system components located within 5 feet of buildings or in sole support of a building shall be performed under this section. The contractor shall also perform alterations. The contractor shall coordinate all work with the customer in order to avoid life threatening situations, hardships, and operational problems. Maintenance of all areas, facilities, and structures occupied by the contractor shall be the responsibility of the contractor. All work shall be performed by qualified personnel in accordance with U.S. Army regulations, manufacturer’s instructions, and Host Nation Standards.

Work Management. During execution of this contract, all facilities will normally be occupied. All facility repair and maintenance work shall be performed in a professional, workmanlike manner, with minimum disturbance to the occupants and/or facility users. The contractor shall insure that his personnel enter only those areas necessary for execution of the repair and maintenance work.

Upon completion of work, the contractor shall provide sufficient clean up of the work area so that additional cleaning will not be required by either the occupant or facility users. The contractor shall perform maintenance in occupied facilities during normal installation working hours. For situations where the facility tenant is unavailable during normal working hours, the contractor may schedule maintenance work when coordinated with the occupant for access. Where performing required maintenance and repairs on instrumentation, components, and ancillary parts (including rewinding of motors on all installed building equipment), the contractor shall use new or factory “rebuilt or remanufactured” repair parts which are warranted by the manufacturer. A list of installed equipment and systems shall be stored on the contractor’s server in a native digital format and contain all historic and future maintenance data. Applicable equipment information should also be stored in contractor created Databank which shall be available to the Government. The contractor shall ensure that all fire protection and prevention work is performed by individuals having VdS (Vertrauen durch Sicherheit) and other necessary certifications and that all work is accomplished in accordance with the applicable Army, Host Nation, and industry standards, regulations, and laws. The contractor is responsible to ensure that subcontractors meet these same requirements.

Work Area. The contractor shall perform scheduled maintenance and repair of buildings, structures, and associated property and equipment encompassing a variety of trades including carpentry, mechanical, painting, locksmith, metal, roofing, structural, and masonry listed in the Technical Exhibits. The contractor shall schedule and perform all required maintenance and repairs including, for example, instrumentation, components, and ancillary parts including rewinding of motors on all installed building equipment. The contractor shall maintain all buildings and structures including those constructed before and during the period of performance. Buildings and structures covered under this Service Area include, but are not limited to, the following:

(1) Administrative buildings;

(2) Dining facilities;

(3) Training and range facilities;

(4) Maintenance and repair shops;

(5) Warehouses;

(6) Storage and equipment sheds;

(7) Wholesale and retail outlets;

(8) Transportation facilities;

(9) Remote training facilities;

(10) Utility system buildings and structures.

Heating and cooling systems and equipment covered under this Service Area include, but are not

(1) HVAC;

(2) Air conditioners;

(3) Compressor and/or condenser units;

(4) Ventilation systems—intake and exhaust;

(5) Air handling units;

(6) Exhaust systems (kitchen and laundry rooms);

(7) Water chillers for air conditioners;

(8) Water coolers and drinking fountains;

(9) Compressed air systems;

(10) Vacuum pumps;

(11) Package chillers;

(12) Hot water heating systems;

(13) Heat exchangers;

(14) Shut-off valves;

(15) Pumps;

(16) Ancillary electric systems;

(17) Distribution lines;

(18) Heat controls; and

(19) Individual room radiators.

For installations where gas service is out-sourced, the contractor’s responsibilities are limited to the secondary systems, which are generally limited to systems inside Garrison Buildings, and propane/butane tanks and systems. The locations of propane/butane tanks are listed in the applicable Technical Exhibit. Storage tank systems and equipment covered include, but are not

(1) Filling stations;

(2) Fuel oil;

(3) MOGAS;

(4) Diesel fuel;

(5) Waste oil;

(6) Antifreeze;

(7) Liquid gas; and

(8) JP-8.

Protection of Furniture and Equipment. The contractor shall take the necessary steps to protect all furniture, equipment, fixtures, and facility features (for example, baseboards and trim) from any damage resulting from the work performed in this functional area. When necessary, existing furniture and equipment may be moved by the contractor from the work site and returned to the original location after the completion of work. When electrical outlets, switch covers and other fixtures are removed, they must be reinstalled upon completion of the work. Damaged items shall be repaired to their original condition or replaced at the expense of the contractor.

5.1.1 SERVICE ORDERS, INDIVIDUAL JOB ORDERS AND

PREVENTATIVE/RECURRING MAINTENANCE

The Contractor shall perform Preventive/Recurring Maintenance work in accordance with Host Nation requirements, Army regulations and this contract. Work completed under this section of the PWS consists of maintenance and repair activities necessary to keep affected facilities in good working order, to include all preventative/recurring maintenance and minor repairs. Minor Repair refers to on-the-spot or same day repair work using materials kept in stock and required for the repair conducted; these minor repairs are referred to as Standing Operations Orders (SOOs). If additional repair work exceeding the scope of the SOO is required, Service Orders (SOs) shall be issued for repair works that cannot be done as SOO minor repairs. Contractor will establish a preventive maintenance plan allowing preordering of all necessary materials and equipment (e.g., light bulbs for emergency lighting, water filters, fan belts and filter mats for ventilation systems, batteries for control systems) as well as pre- schedule manpower to perform necessary preventive maintenance tasks.

Standing Operations Orders (SOOs) are regular, recurring preventative maintenance work that are covered by CLIN 0001 of the contract and priced at CLIN 0001’s monthly contracted firm-fixed price. Service Orders (SOs) are repair or service requirements valued at up to 3000 Euros. Any order or service call with a value over 3,000 Euros needs to be approved by the COR and/or Contracting Officer. The contractor shall execute Individual Job Orders (IJOs) above the SO threshold and up to 50,000 Euros per order. All IJO cost/price proposals shall be subjected to Contracting Officer Representative /Contracting Officer review with Contracting Officer approval prior to execution of the order. Each IJO requirement may be negotiated with the contractor as the Government sees fit. The Government may request documentation and/or data substantiating or supporting the contractor’s cost or price proposal for SOs and IJOs.

SOs beyond the 3,000 Euros limit, that poses Life, Health and Safety (LHS) dangers or hazards if not completed and are due to unforeseen circumstances, but are within the scope of the work, shall be executed by the contractor upon receipt of either written or verbal direction from the COR with concurrence by the Contracting Officer. Any verbal order or direction given to the contractor, must be accompanied by a written order by the Contracting Officer.

5.1.1.1 Recurring Structural Inspections, Maintenance, and Repair. The contractor shall inspect, maintain, and repair buildings and structures. An inspection and maintenance schedules shall be established. The contractor shall regularly inspect, maintain, and repair the following:

(1) Roofs, Gutters, Downspouts and Trusses.

a. Roofs, Gutters and Downspouts - The contractor shall visually inspect roofs, clean gutters and downspouts listed in Technical Exhibits. During inspection the contractor shall perform any minor repairs that are found at the time of performance. The contractor shall report on the condition of the roof and maintain a database of all roofs, which shall include the condition findings of the last inspection. A list of facilities and frequencies requiring this work is provided in Technical Exhibits for Germersheim & Gruenstadt. Schedules for inspections and cleaning shall be provided by the contractor.

b. Roof Trusses - The contractor shall conduct an inspection of roof trusses. Every contract year, the contractor shall inspect 50% of the total facilities listed in the applicable Technical Exhibit. Results of this inspection shall be maintained in the contractor’s roof inspection database. The contractor shall report on the condition of the roof trusses and maintain a database of all roof trusses, which shall include the condition findings of the last inspection.

(2) Bay, Sliding, and Roll-up Doors. The contractor shall perform a visual and operational inspection of all doors greater than two meters wide including bay, sliding, and roll-up doors. The contractor shall determine if doors, hinges, locking and closure mechanisms are in satisfactory physical and working condition. The contractor shall inspect electric motors and gears for proper operation and check mounts to ensure the motor is secure. The contractor shall report bay, sliding, and roll-up doors, which require maintenance and maintain a listing of these doors in a database and in CDRL #0004. A listing of doors is provided in the applicable Technical Exhibits.

(3) Perimeter and Interior Fences and Gates and Barriers. The contractor shall visually inspect each fence; gate, barrier, and tire spike system and make minor repairs. The contractor shall report on the condition of each fence and gate and maintain that information in a database of fences, gates, barriers, and tire spike systems. A list of these is contained in applicable Technical Exhibits.

5.1.1.2 Recurring Electrical Systems Inspections, Maintenance, and Repair. The contractor shall inspect, maintain, and repair electrical components of buildings and structures in accordance with approved standards (e.g., VDMA 24186).