Attachment_0001_-_Kuwait_Qatar_Performance_Work_Statement.pdf

Solicitation # W52P1J-15-R-0005

E n h a n c e d A r m y G l o b a l L o g i s t i c s E n t e r p r i s e

K u w a i t / Q a t a r

Performance Work Statement

Maintenance Supply

Transportation Services

09 November 2015 Final

E A G L E

P e r f o r m a n c e W o r k S t a t e m e n t

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T H I S P A G E I N T E N T I O N A L L Y L E F T B L A N K

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C O N T E N T S

SECTION TITLE

C–1 General Requirements

C–2 Definitions, Acronyms & Abbreviations

C–3 Government Furnished Property & Services

C–4 Contractor-Furnished Facilities & Services

C–5 Qatar Performance Work Statement & Performance Requirements Summary

C–6 Kuwait Performance Work Statement & Performance Requirements Summary

C–7 Publications and Forms

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November 2015 Section C – 1 Page i

S E C T I O N C - 1

G e n e r a l R e q u i r e m e n t s

1.1 Introduction C – 1 Page 1

1.2 Scope of Effort C – 1 Page 2

1.3 Contractor Personnel Requirements C – 1 Page 4

1.4 Contractor Planning, Resource Management C – 1 Page 10

1.5 Physical Security, Anti-terrorism & Operations Security C – 1 Page 14

1.6 Quality Program Requirements C – 1 Page 19

1.7 Environmental Requirements C – 1 Page 20

1.8 Safety Requirements C – 1 Page 21

1.9 Intellectual Property / Data Rights C – 1 Page 23

1.10 Administrative Requirements C – 1 Page 24

1.11 Automated Systems C – 1 Page 27

1.12 Other Direct Costs C – 1 Page 28

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November 2015 Section C – 1 Page 1

1.1 Introduction

1.1.1 The United States Army has responsibility to conduct operations throughout the Southwest Asia (SWA) Theater of Operations. The 401st Army Field Support Brigade (AFSB) headquarters located at Camp Arifjan, Kuwait, is a mission-focused, modular organization designed to bring logistics to every element of the expeditionary Army. The 401st AFSB provides its headquarters, the Army Sustainment Command (ASC) and its Materiel Enterprise partners a forward presence to assist in managing sustainment maintenance, installation field maintenance and executes critical programs and missions in support of theater-wide requirements in SWA. The 401st AFSB provides one-stop single integration fielding for new technology systems and sustainment maintenance to units in Southwest Asia. In addition, the brigade provides centralized command and control for the U.S. Army Materiel Command’s (AMC) Life Cycle Management Commands forward repair activities and support to the Assistant Secretary of the Army, Acquisition, Logistics and Technology (ASA/ALT) Program Executive Offices and Program Managers in Kuwait. This PWS requirement includes support to two subordinate Army Field Support Battalions providing support at the corps or theater level.

1.1.2 The Army Field Support Battalion-Kuwait (AFSBn-Kuwait) manages Army Prepositioned Stocks (APS), including Theater Sustainment Stocks (TSS) and Theater Provided Equipment (TPE), from its headquarters at Camp Arifjan. AFSBn-Kuwait is also an integral part of the retrograde support and theater-wide support to SWA.

1.1.3 The Army Field Support Battalion-Qatar (AFSBn-Qatar), located in Camp As Sayliyah, Qatar, executes oversight for the Qatar APS Materiel Enterprise, which is comprised of a Fires and Sustainment Brigade Set, Operational Project (OPPRJ) stocks and War Reserve Secondary Items (WRSI) in support of strategic worldwide force projection mission requirements directed by ASC or the Department of the Army. AFSBn-Qatar also supports numerous tactical tenant organizations as identified in Technical Exhibit 5M-002. Listed organizations are subject to change during the course of this effort.

1.1.4 AFSBn-Kuwait and AFSBn-Qatar are two separate and distinct organizations that provide direct support to the 401st AFSB. Sections 1 through 4 of this PWS define the requirements that apply to both Battalions, unless otherwise specified. Section 5 of this PWS defines the AFSBn-Qatar requirements. Section 6 defines the AFSBn-Kuwait requirements. The Government will appoint a Contracting Officer’s Representative (COR) for AFSBn-Kuwait contract management and will appoint a separate COR for AFSBn-Qatar contract management. The Contractor shall keep mission functions for the organizations separate and report as required to the respective CORs.

1.1.5 The United States Government uses a performance based format to provide the descriptions, instructions, and references in this document. Each section of this document contains a table of contents where the primary task areas / actions/ requirements are identified. This approach relies upon the experience of knowledgeable Contractors to employ innovative techniques necessary to deliver successful work plans, staffing strategies and management approaches. As such, not all actions, responsibilities, requirements, constraints, or considerations associated with working in this flexible work environment are addressed. Requirements in each performance area (general, maintenance, supply, and transportation) identify the required service or deliverable. The Government provides additional details or references when experience indicates a need exists to drive a specific effective and efficient outcome. The presence of these additional details or the absence of these details reflect the performance-based nature of this format and should not be construed to mean this performance based document lists all implied tasks necessary to achieve the

November 2015 Section C – 1 Page 2 successful level of performance. Referenced publications, regulations, and guidance in this PWS provide specific performance metrics; the Contractor, subcontractors and its agents or representatives (herein the Contractor) must adhere to those metrics unless specific relief has been given, in writing, by the contracting officer (KO) or Administrative Contracting Officer (ACO). Failure to meet the contract requirements (i.e. metrics, such as work exceeding the times stated in the maintenance allocation chart or standards identified in this document), may result in a Non- Conformance Report (NCR), cure notice, and loss of fee or partial / complete termination.

1.1.6 All work under this effort is subject to periodic inspection and on-the-spot performance assessment. All performance assessments and periodic inspection results will be supplied in writing describing the positive, neutral or negative results or determination(s). In the event the Contractor is found to have failed to comply with contract requirements, corrective action will be initiated. The corrective action process will be governed by the applicable rules and regulations and administered by the Contracting Officer’s Representative (COR). Minor issues will normally be handled onsite with a Non-Conformance Report (NCR) being issued at the discretion of the ACO. For more serious issues and unresolved minor issues (to include repetitive minor problems) the COR may request action through the KO. The KO will present the actions to the Contractor with instructions. The Government reserves the right to seek consideration in the event of un-resolved contract discrepancies and serious incidents impacting the effort.

1.1.7 The Contractor shall conduct mission requirements at the autonomous sites in Kuwait and Qatar under a singular project management concept.

1.2 Scope of Effort

1.2.1 The Contractor shall provide the appropriate amounts of qualified labor and management necessary to perform all logistics support services (to include functions required to perform named tasks) required under this task order in a cost effective, safe and environmentally sound manner.

This support will focus primarily on the following areas: Materiel Maintenance, Supply Services, Transportation, and the associated logistics analysis and management functions in support of the AFSBn assigned in Kuwait and Qatar.

1.2.2 Work performed under this task order is not limited by current customer lists, program names or acronyms, or funding sources. All work within the scope of the effort (Materiel Maintenance, Supply Services, Transportation, and the associated logistics analysis and management functions throughout the Southwest Asia (SWA) Theater of Operations, less Afghanistan) is contemplated for inclusion in this task order; however, the scope of the Requirements Clause 52.216- 21 is limited to missions assigned to ASC and their supported organizations for execution throughout the 401st AFSB footprint (not including Afghanistan). The preponderance of work under this task order will be conducted by the Contractor at or in Government-owned and furnished facilities (GFF) or Contractor Leased Facilities as required. These areas will include but are not limited to: unit facilities; range/field locations; other Government facilities; and by exception, at off-post / to-be-determined locations.

1.2.3 This Performance Work Statement provides a general depiction of the types and kinds of non-personal services that may be ordered. Contractor personnel are employees selected by the Contractor and solely under its administrative control and supervision. The specific efforts required of the Contractor are those task areas detailed in this document. The Contractor will perform non-personal services in these primary areas. The Contractor will be required to ensure all supporting

November 2015 Section C – 1 Page 3 requirements (implied tasks) required to fulfill the primary task areas are accomplished to standard using industry best practices, while continuously working toward reducing costs without increasing risk or sacrificing quality. The Contractor shall ensure compliance with all applicable Host Nation Statutory and Regulatory requirements, local and federal laws, regulations and policies. In the event of a conflict between any law, ordinances, construction codes, or regulations, the more stringent rule shall apply. Additionally, the Contractor will ensure all work meets critical reliability rates or tolerances specified either in the PWS, identified by industry best practice, applicable technical manual or other publication cited within this document.

1.2.4 The Army’s Materiel Enterprise and supporting programs continue to evolve and are directly linked to continued Army operations. Support requirements will continue to change over the life of this task order. Efforts may increase, decrease or cease as Contingency Operations are carried out.

The Contractor’s roles, responsibilities mission and functional areas will likely change, while still remaining within the general scope of this PWS. The information set forth herein is not necessarily all-inclusive and will typically change throughout the life of this contract to keep pace with program decisions, service requirements and technology.

1.2.5 The estimated installation logistics workload is provided in TE 1 M-S-T-001 Minimum (Functional Labor Category 1) Hours. While this information is the best available at present, actual workload during the period of performance will vary from both the historical and projected figures.

The Kuwait and Qatar workload is comprised of planned and unplanned requirements causing the workload fluctuations. It is anticipated that the workload will also vary based on the operational tempo of APS Kuwait and Qatar, its tenants and the natural cycle of the beginning and ending of logistics programs. In addition to these cyclic changes, manning levels may require change due to program funding levels and budgets constraints. Therefore, the Contractor must adjust manning levels in accordance with mission/resource analysis and to stay within funding levels. The Government will provide the Contractor as much advance notice of workload changes as possible, however, workload variations may occur with little advanced notice. The Contractor shall plan for and respond to changes in workload requirements and the resulting changes to manning levels.

1.2.6 Given the nature of logistics support, the near certainty of fluctuation, and the complexity of the program, robust accounting processes / procedures are paramount to the successful administration of this effort. Support is resourced by base funding, unit funding (sometimes referred to as reimbursable) and in certain instances other to-be-determined sources. Due to the nature of this complicated funding situation the need for accurate tracking of multiple, simultaneous funding streams in many CLINs is required. The Contractor shall ensure accurate tracking, invoicing and reporting of all funding on a reoccurring basis, typically not to exceed once per week. In some instances the frequency of reporting may be inversely proportional to the level of incremental funding applied to the effort (e.g., less funding may require more frequent reporting). The Contractor shall ensure its accounting processes are able to support multiple jobs, shops, and customers numerous CLINs. All Contractor employees must have the ability to accurately apply time for services rendered to the applicable 'job' and ultimately to the appropriate funding allocation (CLIN).

Additionally, in order to accurately and fairly apply the overall project costs across the effort, the Contractor shall ensure it follows the prescribed method for applying Project Management costs. In some instances this will require the Contractor to apply the Project Management cost elements proportionally across all CLINs or specified CLINs. Failure to accurately report or to properly assign employee time to the correct line of funding will be grounds for adverse contract action up to and including termination.

CDRL CD-07 Funding/Cost Status Report

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1.3 Contractor Personnel Requirements

1.3.1 The services provided under this contract are strictly non-personal in nature. Under this contract, no employer-employee relationship will exist between the Government and the Contractor and/or between the Government and the Contractor’s employees. No Contractor employee will be directly supervised by the Government. All individual employee assignments, and daily work direction, shall be given by the Contractor. If the Contractor believes any Government action, inaction or communication would create a personal services relationship, or appearance of, between the Government and any Contractor employee, the Contractor shall promptly notify the KO. Additionally, the Contractor shall ensure all contracted employees fully understand the Government–Contractor relationship. All Contractor employees must be fully aware that Government personnel do not have direct authority over Contractor personnel. Additionally, all Contractor employees must fully understand that only the KO has the authority to change the terms of the contract, only the KO has authority to direct work, and that guidance may be provided by the KO, ACO, and/or the COR. If at any point, the Contractor believes Government guidance alters the terms of the contract, the Contractor shall immediately seek clarification from the KO prior to performing any work resulting from said guidance.

1.3.2 The Contractor shall provide the appropriate amount of personnel with required training, skills, and experience in order to accomplish the work required under this PWS. Additionally, the Contractor must exercise due diligence in its hiring practices to validate required skills and ensure employee probity. Moreover, the Contractor shall provide its employees with detailed instruction on Government policies and regulations in the areas of safety, security, and environmental compliance as they pertain to the operations specified or implied in this PWS and subsequent modifications. The Contractor shall not allow any employee who is not certified, trained, or licensed for a particular task to perform such work.

1.3.2.1 Key Positions – The Government has determined that certain positions are essential, and the Contractor must satisfy minimum experience, education and/or credential requirements for these. A list of these positions is provided in TE 1G-005 Key and Specified Non-Key Positions. The Contractor shall provide the definitive listing and associated resumes of all its key personnel to the KO within ten (10) calendar days after notice to proceed date. Key positions must be filled within 24 hours of being vacated, as a temporary mitigation, and filled within 30 days with a permanent employee. The COR must be notified immediately upon temporary replacement of key personnel and the KO must be notified within 72 hours. Key personnel will not be permanently replaced without prior notification of the KO. Prior to employment, the Contractor will provide a resume for personnel proposed to permanently fill key positions. The Government reserves the right to review qualifications. All Contractor employees assigned or designated for key positions that require a SECRET security clearance shall obtain it prior to the individual’s start of work. Named Key Positions are to be not less than one (1) FTE each and may not be ‘dual – hatted’ except during transition of another named Key Position not to exceed 30 days.

CDRL PM-01 Contractor Employee Information CDRL PM-02 Key Position Resumes

1.3.2.1.1 Specified Non-Key Positions – The Government has also determined that certain positions are vital to the effort, but may not require clearances or other specific attributes for success of the effort. Although these positions are not key, the Government has determined that these personnel are likely to have skills or knowledge that is required to supporting this effort and are needed to

November 2015 Section C – 1 Page 5 enhance mission performance and allow flexibility within each task area. These positions are listed in TE 1G-005 Key and Specified Non-Key Positions. The Contractor need not provide resumes for non-key personnel but shall provide TE 1G-002 Contractor Employee Information List.

CDRL PM-01: Contractor Employee Information

1.3.2.1.2 The Contractor shall provide sufficient first line supervisors required for completion of the PWS requirements. Typical supervisory duties include tasks such as, but not limited to: conducting employee orientation and training; assigning work; evaluating and rewarding performance;

counseling and taking corrective action; reviewing and approving time records; reviewing and approving time off / leave requests; resolving complaints; developing the staff; mentoring, and coaching / motivating to establish an effective team; resolving issues and recommending actions to improve delivery of services to the customers; participating in or conducting meetings; evaluating plans; and preparing reports, plans, and working instructions.

1.3.2.2 The Contractor shall establish and maintain an appropriate employee occupational reliability program (ORP). The ORP, a formal security and safety reliability program, will serve to ensure that individuals working in positions afforded access to certain materials, facilities, and programs are Contractor-certified to meet the highest standards of reliability and physical and mental suitability before such access is granted. The ORP must identify which positions are required to be certified in accordance with the appropriate local guidance, Federal laws, and Army regulations (e.g., AR 190-11 for arms, ammunition and explosives). The Contractor shall ensure all required interviews, background checks, and forms are up to date and on file at all times. Requirements vary by activity;

therefore, the Contractor shall be responsible for determining the training, documentation and suitability for its employees and shall comply appropriately. The Contractor’s ORP is subject to Government review. Failure to establish and maintain a suitable ORP shall be grounds for negative contract actions up to and including termination.

1.3.2.3 The Contractor shall develop a training program addressing both Government training and Contractor-provided training to ensure Contractor personnel are trained and required skills are maintained to accomplish the requirements of this effort. Additionally, the Contractor will be advised of mandatory Government sponsored training (e.g., anti-terrorism training) and shall request, in writing, authorization for additional training to be approved by the KO. The Government will, at its discretion, provide training to support new systems and upgrades to existing systems and equipment required to be fielded. Prior to any Contractor personnel attending cost-reimbursable seminars, symposiums, or user group conferences, such attendance must be justified by the Contractor as mandatory for the performance of a task order requirement, and must have COR concurrence with KO approval. Approvals shall be obtained in accordance with FAR 31.205. The Contractor shall maintain records of all accomplished training.

CDRL PM-03: Training Program

1.3.2.4 The Contractor shall provide and administer a licensing / certification program in accordance with AR 600-55 (use of OF-346 KTR cannot be used according to ALARACT 242/2011) that validates the abilities of Contractor personnel to operate all vehicles and equipment necessary for use during this effort. In accordance with Department of Defense Directive (DODD) 4500.36-R, DOD Contractor personnel shall comply with licensing requirements and local motor vehicle laws. The Contractor shall provide skilled instructors to train and test personnel in equipment operation. The Contractor shall be responsible for training and licensing requirements for newly fielded equipment. This shall be accomplished by coordinating with the Maintenance COR/USG Representative and New Equipment Fielding Team for training certification. Contractor employees assigned to operate

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Government-owned or Government-leased equipment in the performance of this contract must be certified, by the Contractor and at the Contractor's expense, as being fully qualified to operate the vehicles or equipment to which they are assigned. Contractor personnel who operate Government-furnished vehicles or equipment shall possess a valid driver's license or a Commercial Driver’s License (CDL) or equivalent, if required. A record of required licensing / certification(s) and status of each employee will be available to the Government upon request during normal business hours or at any time following damage, destruction to Government property or following any Contractor or Government employee injury resulting in lost time from work or requiring medical attention.

CDRL PM-04: Personnel Qualification and Certification Report

1.3.2.5 The Contractor shall ensure new or reassigned personnel are familiar with Government specific environmental, safety, and emergency rules, regulations, and procedures such as AR 600-63, Army Health Promotion, installation smoking policy; installation safety and fire prevention; Hazard Communication (HAZCOM) and Hazardous Waste and Emergency Response (HAZWOPER) guidance;

Threat Awareness and Reporting Program (TARP); severe weather delay and base closure reporting responsibilities.

1.3.2.6 The Contractor shall ensure all Contractors with security clearances receive annual TARP training by a counter intelligence (CI) agent or other trainer as specified in AR 381-12.

1.3.2.7 The Contractor shall comply with the Sexual Harassment / Assault Response and Prevention (SHARP) program requirements in accordance with AR 600-20, Army Command Policy, ARCENT and installation policies. The Contractor shall designate an employee to manage and administer all SHARP requirements set forth by the installation Sexual Assault Response Coordinator (SARC).

Additionally, the Contractor shall acquire local SHARP training within the first 45 days of contract start date. All new Contractor employees must complete SHARP training within 30 calendar days of reporting for duty. The Contractor shall maintain all certificates of completion for required SHARP training for all Contractor employees.

1.3.3 The Contractor shall ensure that all Contractor personnel meet the physical requirements to perform the function(s) and task(s) to which they are assigned. This may include performing work in conditions of inclement weather, extreme heat and cold, high/low humidity, blowing sand and dust, and working in confined spaces and at heights above three feet. Contractor personnel must be appropriately screened prior to deployment and determined to be medically (to include dental) and psychologically fit. Fitness includes, but is not limited to, the ability to accomplish the tasks and duties unique to a particular job, skill set or operation, and the ability to tolerate the environmental and operational conditions of the deployed location, including wear of protective equipment.

Contractor personnel who deploy for more than one year must obtain a yearly physical.

1.3.3.1 Contractor personnel who deploy for multiple tours, which exceed 12 months in total, must be re-evaluated for fitness to deploy every 12 months IAW the current USCENTCOM Individual Protection and Individual/Unit Deployment Policy standards. An examination will remain valid for 15 months from the date of the physical. This allows an examination to be valid up to 90 days prior to deployment. Once a deployment begins, the examination will only be good for a maximum of 12 months. Any medical waivers received will be valid for a maximum of 12 months. Failure to obtain an updated medical waiver before the expiration of the current waiver renders the employee unfit and subject to redeployment.

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1.3.4 Contractor employees or representatives shall, at all times, be clearly identified as such and must be distinct from Government personnel. Contractor employees shall not act, advertise, or willfully appear to be Government employees, agents, or representatives. Contractor employees are required to appropriately identify themselves as Contractor employees. Contractor employees shall be introduced as Contractor personnel and must wear Contractor furnished identification badges that display the employees name, photograph and company name in a conspicuous place on exterior clothing, above the waist, except when safety or health reasons prohibit. Contractor employees must include a signature line which identifies them as Contractor employees on any email which includes a Government employee in the “To” or “CC” line. Upon termination of this contract or the employment of any individual, the Contractor shall destroy the affected individual’s badge(s). For additional guidance reference Army Contracting Agency Contracting in the Workplace Guide at:

http://www.atsc.army.mil/tcmlive/srp/downloads/ContractorsintheWorkplace.doc

1.3.5 Contractor personnel shall be appropriately dressed, including individual protective clothing and equipment, for the work to be performed. At no time shall Contractor employees, or representatives wear or display any clothing, garment or accessory that is offensive, racial, gang-related, otherwise derogatory, or contrary to the Army values. Government rules and policies, regulations, laws, directives and requirements which are in place or issued during the contract term relating to law, order, and security shall be applicable to all Contractor employees. Contractor personnel who violate such rules, policies, regulations, laws, directives or requirements may be denied access to the installation, either temporarily or permanently. The Contractor shall provide employees with appropriate dress code information for their required functional area.

1.3.5.1 Contractor employees representing the installation or any Government entity while in a duty status will be appropriately dressed at all times. Contractor employees operating busses, vans or otherwise transporting ‘customers’ (customer is defined as anyone other than the Contractor’s employees) while on duty will be clean in appearance and appropriately dressed. All employees’ clothing must be free of rips, tears, significant stains or other damage.

1.3.5.1.1 Contractor employees shall not wear Bluetooth headsets while on a duty status. All headgear (hats) will be worn as intended, straight and square on the head. Backwards or off-center wear is not permitted. Contractor employees will follow local Command policy. However, if such policy would require Contractor to purchase clothing items (including accessories) at Government expense, Contractor will immediately notify the KO, and will not purchase said items prior to KO approval.

1.3.6 The Contractor shall not employ any person on this contract whose employment would result in a conflict of interest or employment that is prohibited by the latest Department of Defense Directive (DoDD) 5500.7.R entitled “Joint Ethics Regulation”. Furthermore a Contractor shall not employ any person on this contract whose employment would result in a violation of the Standards of Ethical Conduct for employees of the Executive Branch, 5 Code of Federal Regulations (C.F.R.) Part 2635.

1.3.7 The Contractor shall not employ persons considered by the Government to be a potential threat to the health, safety, security, general well-being, or mission of the Installation and its population.

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1.3.8 Employment of off-duty military personnel or Government civilian personnel is permissible provided such employment does not contravene the policies set forth in DoD Joint Ethics Regulation 5500.7-R, as determined by local Staff Judge Advocate (SJA).

1.3.9 The Contractor shall ensure all employees working under this effort possess basic proficiency in the English language (reading and writing) as required by their duties and interface with Government employees, Contractors, or members of the military. Additionally the Contractor shall ensure all employees possess the basic arithmetic, typing/keyboarding, and customer service skills required to accomplish assigned tasks.

1.3.10 Contractor employees shall not loiter in any working or patron area. Upon completion of their assigned duties, employees shall depart the facility, if not their regular place of duty, and if no follow on actions are required within a reasonable amount of time. Only authorized personnel are to be present in Contractor work areas.

1.3.11 The Contractor shall establish a drug-free workplace and ensure all employees are drug-free, verified prior to their start of work on this effort. The Contractor shall not allow any employee who has possession of, or who is under the influence of alcohol or illegal / hazardous drugs to perform work under this effort. The Contractor will follow testing guidelines of AR 600-85 and DODI 1010.16 and the Department of Health and Human Services (HHS) mandatory guidelines for Federal Workplace Drug Testing Programs for all Testing Designated Positions (TDPs).

1.3.12 All Contractor personnel must possess the appropriate security clearances as prescribed in the DD Form 254 provided for this effort prior to start of work. Upon notification that an employee has been denied a SECRET security clearance or is in any manner incapable of obtaining a SECRET security clearance that employee will be removed from performance on this contract. Any deviation from this standard will be defined in subsequent modifications. Contractor employees with access to restricted areas or classified data will be subject to additional security requirements. Upon request, the Contractor shall ensure employees complete questionnaires and other forms for applicable security levels. Failure to obtain required security clearances shall not constitute a reason for non-performance. The Government will not sponsor interim clearances. Contractor personnel who are in or expected to fill a position requiring a security clearance, as identified in TE 1G-005, shall have the appropriate security clearance prior to starting work. The Contractor is responsible to ensure anyone requiring access to information has the appropriate clearance.

1.3.13 All Contractor personnel required to access a Government installation or computer network in performance of their duties under this effort must possess a Common Access Card (CAC) if otherwise eligible; non-CAC eligible Contractor employees must possess the appropriate Government issued identification for entry to the installation (e.g. DA Form 1602), as required. The Government will issue a CAC to qualified Contractor employees performing work under this contract in accordance with Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, Federal Information Processing Standards Publication (FIPS PUB) Number 201, and the Department of Defense, and Directive Type Memorandum (DTM) 08-003.

Upon notice to proceed the Contractor will provide the name, telephone number, and e-mail contact information for their Facility Security Officer (FSO) or Security PPOC through the KO to the servicing Government Security Office. The servicing Government Security Office will contact the FSO/POC and provide specific instructions on the electronic submission of background investigations (SF 85 and FD 258 Fingerprint Card) in accordance with HSPD-12 and OPM guidance. The servicing Government Security Office will provide verification of existing investigations for personnel transitioning from

November 2015 Section C – 1 Page 9 other contracts. The Government reserves the right, in its sole discretion, to refuse to issue a CAC to any employee or to revoke one for security or other reasons. The Contractor shall have a pre-hiring system in place to ensure probability and eligibility to receive a favorably adjudicated NACI.

1.3.13.1 Contractor employees who require a CAC (before CAC issuance) must, at a minimum, have a favorably adjudicated National Agency Check with inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Physical access to a DoD facility and/or access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on favorable review of the FBI fingerprint check and successfully scheduled NACI at the Office of Personnel Management.

1.3.13.2 Contractor employees who do not require a CAC, but require access to a DoD facility or installation shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the Government), or at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.3.14 The Contractor shall be responsible for in and out-processing its personnel. In accordance with FAR 52.204-9 all in and out-processing documentation shall be provided to the COR.

CDRL PM-05: Employee Installation In/Out Processing Report

1.3.15 The Contractor shall remain in compliance with Federal Laws when operating in OCONUS. The Contractor shall abide by all Host Nation or Government rules, regulations, laws, directives and requirements which are issued during the contract term relating to law and order, labor administration and security on and off the installation. Violation of such rules, regulation, laws, directives or requirements shall be grounds for removal (permanent or temporary as the Government determines) from the work site or country. If no applicable Host Nation Rules and regulations are available, the Contractor shall adhere to U.S. regulations and requirements.

1.3.15.1 The Contractor shall enter and maintain data on all Contractor personnel who are performing work on this contract in the USCENTCOM AOR in the Synchronized Pre-deployment and Operational Tracker (SPOT) database in accordance with DOD Instruction 3020.41 and DFARS 252.225-7040.

1.3.15.2 In addition to SPOT, the Contractor shall complete and submit all forms or information necessary to enroll and track Contractor personnel in Deployed Theater Accountability System (DTAS) and Personnel Status System (PERSTAT). The Contractor shall submit a current Contractor Personnel report in accordance with CDRL PM-34: Personnel Report.

CDRL PM-34: Personnel Report

1.3.16 The Contractor shall obtain local Qatari sponsorship for all personnel assigned to Doha, Qatar, for the purpose of providing in-country legal representation, work visas and resolution of other personal business or domestic matters, in compliance with Qatari labor laws.

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1.3.17 The Contractor shall obtain appropriate local Kuwaiti sponsorship for all personnel assigned to the Kuwait location, for the purpose of providing in-country legal representation, work visas and resolution of other personal business or domestic matters, in compliance with Kuwaiti labor laws.

1.3.18 The Contractor shall be responsible for obtaining local medical and dental services for assigned personnel. Area Support Group – Qatar (ASG-QA) and the Area Support Group – Kuwait (ASG-KU) per current installation policy provides only on-site emergency medical treatment to stabilize accident victims until they can be transferred, at Contractor expense, to local Qatari or Kuwaiti health care facilities.

1.3.19 The Contractor shall immunize personnel to protect them from endemic disease and regional health threats while ensuring the continuation of essential mission requirements. The Center for Disease Control (CDC) http://www.cdc.gov/travel/mideast.htm recommends vaccinations for specific geographical areas. Department of Defense (DOD) policy requires that Emergency Essential (EE) Contractor personnel assigned to the high threat area of Southwest Asia be immunized with the same immunizations provided to military personnel in the theater, to include the Anthrax vaccine.

The USG will not provide immunizations to Other Country Nationals (OCNs) or reimburse the cost.

1.3.20 The Contractor shall be responsible for obtaining adequate housing for assigned personnel, to include administration and payment of rental or lease agreements.

1.3.21 The Contractor shall comply with the International Traffic in Arms Regulation (ITAR). ITAR requirements include obtaining the appropriate licenses or waivers to allow requirements of this PWS to be executed without undue cost or delay; i.e., allowing Foreign National (FN) personnel to provide labor support as appropriate and reasonable. The Contractor shall obtain a Technical Assistance Agreement (TAA) as required by the U.S. Department of State Directorate of Defense and Trade Controls and the ITAR. In accordance with CFR Title 22, Chapter 1, Subchapter M, Part 124.

http://www.pmddtc.state.gov/licensing/agreement.html.

1.4 Contractor Planning, Resource Management

1.4.1 The Contractor’s normal duty hours will be commensurate with the work being performed or as needed in order to properly support the installation, customer, or unit. The hours of operation shall be in accordance with TE 1G-003, Hours of Operation. The Contractor may request variations in hours for particular area of effort in order to provide better support or reduce cost. Additionally, requests to modify hours due to holidays or other events may be submitted. Any variations from the normal hours must be approved by the KO through the COR if there are costs involved.

1.4.1.1 If the Senior Mission Commander or Installation (Garrison) manager declares an installation ‘closed’ or road conditions ‘red’ or ‘black’ or otherwise deemed unsafe for routine travel/use due to inclement weather, the Contractor shall determine which, if any employees will be required for, or shall continue on, duty. Any employees not able to report shall be absent in accordance with FAR 52.249-14, excusable delays. The labor costs of absent employees due to weather or other allowable causes are not reimbursable. At no time will the Contractor invoice the Government for work not performed (absent or early departure as listed above). The remuneration of Contractor employees for lost time due to weather or other allowable causes is at the sole discretion of the company and is not an allowable cost under this effort.

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1.4.1.2 In CONUS, the Federal Government observes the following holidays and except for emergencies, 24/7 operations, or as otherwise noted in this PWS or subsequent modifications, Government personnel in CONUS locations (to include Alaska and Hawaii) will not be available on the following days:

New Year’s Day First day of January (or as observed) Martin Luther King, Jr. Birthday Third Monday of January Presidents Day Third Monday of February Memorial Day Last Monday of May Independence Day Fourth day of July (or as observed) Labor Day First Monday of September Columbus Day Second Monday of October Veterans Day 11th day of November (or as observed) Thanksgiving Day Fourth Thursday of November Christmas Day 25th day of December (or as observed)

1.4.1.2.1 Kuwait and Qatar installations do not necessary observe the holidays listed above.

Therefore Contractor personnel will follow the installation holiday policy.

1.4.1.3 Installation Commanders historically grant military personnel (Enlisted and Officers) training holidays (for example, Christmas Exodus) in addition to the ten Federal holidays listed above. Training holidays are not considered a day of excused absence for the Government civilian work force or Contractor employees. If a training holiday affects scheduled Contract work or access to facilities, the work in affected facilities may be rescheduled to compensate for the training holiday.

However, announced training holidays or Exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities/areas or uninterrupted performance of work (i.e. training facility/area maintenance and supply inventories). The Contractor shall take full advantage of such opportunities by planning maintenance or other activities that are better accomplished when Military personnel are not present or using required / supported facilities.

1.4.1.4 The Contractor shall submit, by the 25th of each month, a projection of any overtime forecasted for the following month. A summary of actual overtime used for that month shall be provided by the 15th of the following month. The Contractor shall submit unscheduled overtime hours, that exceed the hours presented in TE 1G-003 Hours of Operation, with justification on a case-by-case basis immediately upon identification, for review and concurrence by the applicable COR or other designated representative. Any overtime expended without the formal approval of the KO/ACO shall be at the risk of the Contractor.

1.4.2 The Contractor shall address, in detail, its procedures, personnel, and the means to accomplish mission requirements without delay in the event of sudden or unusual events that could impact the Contractor's performance and contract requirements such as, but not limited to:

mobilization, terrorism, natural disaster or utility outages. The Government will not supplement the Contractor’s work force. The Contractor shall ensure personnel required to accomplish tasks designated as ‘mission essential personnel’ report to assigned work locations (or Government Continuity of Operations Plan (COOP) designated facilities) and perform required tasks, regardless of weather or security conditions. The Government will identify which tasks are mission essential.

The Contractor shall provide a list of essential personnel required to perform those tasks to the COR.

The COR will be responsible for providing Government security personnel with a list of Contractor ‘mission essential personnel’ to enable access to Government facilities when ‘non-essential’

November 2015 Section C – 1 Page 12 personnel are barred. The Contractor shall operate in accordance with DODI 1100.22, ‘Continuation of Essential DOD Contractor Services during Crisis’. The contingency plan will be submitted to the Government as specified in CDRL PM-06.

CDRL PM-06: Contingency Plan

1.4.2.1 The Contractor shall support contingencies and provide mission essential services in the event of natural disasters, uprisings, civil disturbances, and other crises. Contingency operations of this nature will be within the PWS requirements of supply, maintenance, and transportation, however, the effort(s) may require work at remote sites, in dangerous locations, conducted in extreme temperatures (high / low), be subjected to blowing sand, dirt and debris, at heights or in confined spaces. This work will likely have very short response times where the Contractor may have to use existing staff, ramp up quickly and travel on short notice (air and road). The Contractor shall include in its contingency plan processes to ramp up, travel and begin work within 72 hours of notice to proceed from the KO.

1.4.3 Due to the nature of military operations and the associated logistics support, a higher level of effort than forecasted may be required (limited in duration or sustained efforts). This includes support to such programs as: mobilization, demobilization of forces; deployments, redeployments of forces; and equipment maintenance. Additionally, the Contractor shall provide a management and supervisors list utilizing TE 1G-002 as outlined in CDRL PM-01. The list must provide emergency contact information for all key personnel when not present at the work site. The Contractor shall be prepared and respond to emergency situations by providing an appropriate workforce for critical efforts within two hours of notice from the KO/COR.

CDRL PM-01: Contractor Employee Information

1.4.4 When required and directed by the KO, the Contractor shall provide technical support or assistance at customer locations. The impact of this additional customer support to current workload / capability shall be assessed by the Contractor prior to the assistance being provided. If the support or assistance is anticipated to impact cost or mission capability, the Contractor shall contact the COR prior to performing support or assistance.

1.4.4.1 The Government may elect, at its discretion, to transition certain tasks or requirements to or from the Contractor. The Government will provide (via the KO) notification to the Contractor indicating the functional area(s) being performed by the Contractor that will be assumed by the Government (or vice versa) and the anticipated date of the assumption of the effort. The Contractor shall prepare a transition-in/out plan and the appropriately adjusted proposal identifying the portion of the effort being transitioned. The Contractor may be required, at the KO’s discretion, to remain on-site past the transition-in/out plan in order to provide technical assistance to the assuming personnel. This additional technical assistance is subject to the requirements set forth in paragraph 1.4.4 of this PWS.

1.4.5 The Contractor shall designate and have on-site two Project Managers (PM) no later than the start of work and throughout the period of performance of this effort, one for the AFSBn-Kuwait and a separate PM for the AFSBn-Qatar. Additionally, the Contractor shall designate an alternate PM available in the event the PM is absent or otherwise unavailable. The Contractor’s PM and designated alternates shall be authorized to act on behalf of the Contractor for all matters relating to this contract. The Contractor shall provide the PM (and alternates) contact information in writing to the KO. The PM or designated alternates shall be on duty during normal operational hours and shall be available for contact with the Government during all other times. The PM or designated alternates

November 2015 Section C – 1 Page 13 are required to attend briefings, conferences, and other Government designated meetings as required in the execution of this effort or as requested by the COR. The Contractor shall provide information in accordance with CDRL PM-01, and update that information any time a Project Manager or designated alternate changes during the course of the contract.

CDRL PM-01: Contractor Employee Information

1.4.5.1 The Contractor shall report a record of meetings/minutes when a pre-planned meeting occurs between any USG entity and Contractor personnel. The Contractor is responsible to submit these minutes regardless of who called the meeting. For the purpose of reporting, any pre-planned meeting between USG personnel and Contractor personnel; regardless of the number of personnel attending qualifies as a meeting. Should a meeting be classified SECRET, contact the security manager for guidance. The Contractor shall submit minutes within 48 hours for meetings that meet on a weekly or monthly basis and 24 hours for high priority meetings/IPRs that occur on a more frequent basis.

CDRL PM-29 Meeting Minutes

1.4.6 The Contractor will ensure an effective and efficient transition-in at contract start and an effective, efficient transition-out at conclusion of the effort. The transition-in, being part of the base year of this effort, will commence at Notice to Proceed (NTP) date issued by the KO and will continue until full operational capability (FOC), not to exceed 90 days. The Contractor will provide a transition-in plan in accordance with CDRL PM-07 Transition Plan.

CDRL PM-07 Transition Plan

1.4.6.1 At contract end, the Contractor will ensure an effective and efficient transition to incoming Contractor.