Attachment 0002 - Question-Comment ELISS 11JUN2026 Final.xlsx
XLSX spreadsheet 38 KB Posted
- Attached to
- Enterprise Logistics and Installation Support Services Commercial Solutions Opening (CSO)
- Solicitation number
- W519TC-26-R-ELISS
About this file
This file is a Question and Answer document addressing inquiries from industry regarding the Enterprise Logistics and Installation Support Services (EL&ISS) Commercial Solutions Opening (CSO) solicitation W519TC-26-R-ELISS. The Q&A document clarifies requirements, submission procedures, scope of work, and evaluation criteria for this Army G-4 contracting opportunity.
The solicitation seeks an innovative managed service provider to replace the current reactive, labor-hour-based support model with performance-based outcomes for Army logistics and installation support. The Government is pursuing a comprehensive solution addressing 12 key objectives including establishing commercial management structures, conducting advanced analytics on readiness and supply chain data, developing automated dashboards, supporting contingency operations, optimizing prepositioned stocks, enhancing strategic communications, and integrating with enterprise systems such as GCSS-Army, TEWLS, Palantir Vantage, and Power BI. The incumbent contractor is Halvik under contract W52P1J-21-F-0063. Phase 1 submission requires a 10-page Solution Brief (excluding Rough Order of Magnitude and Quad Chart), with pricing structured as a single all-inclusive Firm-Fixed-Price for the 10-month base period and four 12-month option years. Offerors must propose solutions addressing all 12 objectives holistically, with system access provisioning occurring within 60 days post-award through the G-4 Onboarding Portal. The submission deadline is extended to June 15, 2026 at 12:00 P.M. Central Time, with all FAR/DFARS clauses listed in Attachment 0004 applicable to the CSO.
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Other files
| File | Type | Posted |
|---|---|---|
| CSO_Request_for_Solutions_G-4 ELISS.docx | DOCX document | |
| Attachment 0004 - ELISS Solicitation Clauses.docx | DOCX document | |
| Attachment 0002 - Question-Comment Template.xlsx | XLSX spreadsheet | |
| Attachment 0003 - G-4 ELISS CSO Quad Chart Template.pptx | PPTX presentation | |
| Attachment 0001 - G-4 ELISS SOO_Final.docx | DOCX document |
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General Q&A
| Item # | Subject | Solicitation Reference | Question/Comment | Rationale | USG Answer |
| 1 | W519TC-26-R-ELISS | I am looking into subject solicitation on SAM for ELISS and was hoping to learn if this is the solicitation resulting from SAM notice W519TC-ESS for Enterprise Support Services or is this a separate requirement? | The ESS requirement was renamed, EL&ISS, to better reflect the requirement. The Government is utilizing a different method of solicitation than previously mentioned to acquire an innovative solution, but yes the CSO is resulting from the Sources Sought for ESS. Please disregard the previous ESS and only refer to the CSO posted. | ||
| 2 | W519TC-26-R-ELISS | Is there any incumbent/recompete or this is a brand-new project? If yes, could you please provide us with their award number or even if the customer bought similar services in the past. | Contract Number: W52P1J-21-F-0063 Incumbent: Halvik. Please also refer to Answer 1. | ||
| 3 | W519TC-26-R-ELISS | I understand that this may be considered a new requirement for the customer but based on the solicitation I was curious about the "current support model" referenced and if there is a current contract which this new approach will be replacing or if this was more so managed internally prior? | Please refer to Answer 2. | ||
| 4 | W519TC-26-R-ELISS | I wanted to confirm that at this time you are only looking for questions from industry for the Enterprise Logistics and Installation Support Services Commercial Solutions Opening (CSO) notice. That Phase 1 will occur at a later date? | No, this is the solicitation for Phase 1 proposals. Please follow the instructions in the attached CSO for Phase 1 submissions. | ||
| 5 | LCAT/ Hours | CSO_Request_for_Solutions_G-4+ELISS | Regarding: Section 7.4, Detailed Price Proposal: "… specify each labor category proposed with the proposed hours along with the applicable fully burdened labor rate." |
We recommend eliminating the requirement to specify LCATs and hours, aligning with Section 1.0, which emphasizes the commercial nature of the CSO, executed as FFP or OTA, with the Government managing the contract through adherence to SLAs (Section 4.2).
The price submittal of cost elements, to include labor categories, rates, and hours is not conducive to innovation or aligned to commercial practices.
Recommend requiring only final price per CLIN that include and overall evaluated price be submitted, and fair and reasonableness be evaluated based upon Adequate Price Competition.
This will allow for the inclusion of innovative processes, to include use of AI and proprietary processes and software while allowing for the reduction of personnel while providing the same, or better level of support. Align with CSO Section 1.0:
1.0 AUTHORITY
| 1.1 This CSO is issued under 10 U.S.C. § 3458 and DFARS Subpart 212.70, allowing the Department of Defense/War (DoD/W) to acquire innovative commercial items, technologies, or services through competitive procedures outside traditional FAR-based solicitations. All solutions will be treated as commercial items under FAR Part 12. Award may be executed as a Firm-Fixed-Price (FFP) contract(s), or as Other Transaction Agreement(s) (OTAs) under 10 U.S.C. § 4022. | Please refer to Answer 11. | |||||
| 6 | Quality Control Plan | CSO_Request_for_Solutions_G-4+ELISS | Section 7.4: Is the Quality Control Plan (QCP) included in the 60-page PWS page limit, or is it a standalone document? If it is a standalone document, please provide the page count. | Clarification | The quality control plan is part of phase 2 and more details will be provided for Offerors invited to phase 2. | |
| 7 | Demonstrating Innovation | CSO_Request_for_Solutions_G-4+ELISS | Strongly recommend the Government include 1-hour oral presentations and/or demonstrations to showcase innovation and its application in the G-4 environment. | This will enable the Government to engage directly with down selected vendors through one-on-one discussions, including Q&As, to get a true feel for what the vendor's Managed Service model will look like in practice within the G-4's environment. | Acknowledge. That is not how the CSO is structured, there is phase 1 and phase 2. | |
| 8 | ROM | 7.0 Submission Information, Rough Order of Magnitude (ROM) | The written narrative (Solution Brief) is limited to 10 pages, in which to "detail the mechanics of their proposed acquisition model and how they meet the minimum parameters." |
| Because the ROM is not part of the written narrative (Solution Brief), are we correct that it is not part of the 10-page limit? | Clarification | Correct the ROM is separate. However, the ROM shall be included in the Solution Brief 10-page limit. | ||
| 9 | Quad Chart | 7.0 Submission Information, Quad Chart | The written narrative (Solution Brief) is limited to 10 pages, in which to "detail the mechanics of their proposed acquisition model and how they meet the minimum parameters." |
| Because the quad chart is not part of the written narrative (Solution Brief), are we correct that it is not part of the 10-page limit? | Clarification | Correct the Quad Chart is separate and not included in the Solution Brief 10-page limit. | |||
| 10 | Quad Chart | CSO_Request_for_Solutions, Section 7.1 | May we convert the Quad Chart PPT file to PDF for submission? | No. | |
| 11 | Price Instructions | CSO Request for Solutions, multiple Sections | The CSO emphasizes an outcomes-based Managed Service approach that moves away from labor-hour execution and discourages labor-category-based management (ex: "2.2 The Government seeks to transform this model by moving away from purchasing labor hours ("level-of-effort") and instead procuring end-to-end strategic outcomes via an innovative "Managed Service" approach."). |
Phase II pricing instructions require labor categories, hours, and fully burdened labor rates, which promotes "labor-category-based management." This requirement is counter to the Government's intent of reducing its administrative burden.
| We recommend the Government adjust the Phase II pricing instructions to remove the specificity like hours and fully burdened labor rates, but rather to request offerors provide a firm-fixed price (by period of performance) that aligns with their proposed solution. | Acknowledge. The Government will continue based off how the current CSO is written. Per CSO_Request_for_Solutions_G-4+ELISS, 7.1, "Provide a total FFP ROM price for the 10-month base period (inclusive of a 30-day transition-in period), and each of the four 12-month option years. Offerors are encouraged to be concise and focus on the substance of their solution. Marketing material is discouraged." For Offerors who are invited to Phase 2, The Government will request labor hours and fully burdened labor rates to crosswalk between the proposed price and the proposed technical solution. | ||||||
| 12 | SOO | 2 | What is the size and composition of the current team we will transitioning from? | The current program has 80 contractors consisting of PM, Leads, Logistics SMEs of Functional Specialists - Journeymen/Juniors/Seniors, Functional Analysts - Seniors/Journeymen/and Juniors, Senior Communication Specialist, and Mulet-Media/Graphics Specialist. Please note the Government is pursuing innovative solutions and not a follow-on of the current program. Refer to the CSO posted when building proposal. | |||
| 13 | SOO | 2 | What government-furnished databases, systems, and historical analysis will be made available to support the data-driven analysis objective? | Government furnished databases, and systems consist of ADPAAS, ALERT, APD, ARIMS, ASIP, CITRIX, cPROBE, DBMS, DRRS-A, DTS, ECOP, EDAS, EMILPO, EPROBE, EROSTER, FMS, GCSS-A, GFEBS, IPPS-A, LMP, Munitions History Program, OSD Data Warehouse, PROBE, Qplex Mainframe Access, RASS, RCAS, REQVAL, RFMSS, RM-ONLINE, Sharepoint Deisnger, Tableau, Vantage, VPN, WARS, WAWF, DPAS, GTCC, GPC, APD, US TRANSCOM - TGIS Portal, Microsoft Power BI, Snipping Tool, JWICS. Programs available to everyone include ADVANA, ADOBE, Google Chrome, HQDA Sharepoint, MAVEN Palantir, Microsoft, One Note, Microsoft Edge, MS Outlook Web Access, MS TEAMS, NIPR, ONE DRIVE, SharePoint. The initial list of systems require a DD2875 form and approval to gain access to the systems. The ones available to everyone do not require a DD2875 approval. There is no historical analysis available to provide at this time. | |||
| 14 | SOO | 2 | What are the current "automated status dashboards" and "Army enterprise systems" in use? What technology are they built on and what are their current capabilities and limitations. Does the government expect the contractor to use these existing tools or propose and provide new ones? | Dashboards in Palantir Vantage, Power BI. The Government utilizes a suite of Army enterprise systems including, but not limited to, GCSS-Army, TEWLS, GFEBS, LMP, cWORK, and cPROBE. The Government is seeking a contractor-proposed solution that can either integrate with and enhance existing systems or provide new, innovative tools to meet the objectives. Offerors should describe their proposed approach, including any new technologies or tools, in their solution. | |||
| 15 | SOO | 2 | What are the current "automated status dashboards" and "Army enterprise systems" in use? What technology are they built on and what are their current capabilities and limitations. Does the government expect the contractor to use these existing tools or propose and provide new ones? | Please see Answer 14. | |||
| 16 | SOO | 2 | Can the government provide examples of the types and tempo of "sophisticated communication products" (e.g., weekly articles, monthly graphic designs) required? | Sophisticated communication products can be for operations, senior leadership, or congressional events. They are as required and based on leadership direction and guidance. Examples of such sophisticated communication products include a bi-monthly Quarterly Resource Guide product, and a bi-monthly Logistics Initiatives Group (LIG) Directorate Update. LIG is also seeking to develop a G4 Quarterly Internal Newsletter. | |||
| 17 | SOO | 5 | The SOO states any specialized software or IT infrastructure must be identified. To what extent can a contractor's proposed cloud environment (e.g., AWS GovCloud, Azure Government) be utilized for development and analysis, provided it meets DoD cybersecurity standards? | Software, tools and data systems within the Logistics Enterprise are in flux at this time. The new Contract Support team will have a significant influence on the way-ahead with regard to methods and tools. Vendor can propose their Cloud Environment as part of their solution to be approved by DoD Cybersecurity standards. | |||
| 18 | SOO | 6 | Can the Government clarify the expected number of personnel requiring TOP SECRET//SCI clearances versus other clearance levels? | The Offeror shall propose the personnel requiring TOP SECRET/SCI clearances based on their unique innovative solution. | |||
| 19 | SOO | 6 | What is the estimated number of personnel that will require on-site workspace at the Pentagon versus those who can operate remotely as part of a "distributed Center of Excellence model" (Sec 4.0)? | There are currently 51 physical spaces reserved for contractors to work in the G-4/Pentagon. However, remote work is authorized by Directorates when requested and approved by the Directorates that the contractors work for. | |||
| 20 | RFS | 7.1 | For the Phase I ROM, should the price be structured as a single, all-inclusive FFP for each period, or should it be broken out by the major objectives outlined in the SOO? | The Phase I ROM should be a single, all-inclusive Firm-Fixed-Price (FFP) for each period of performance as specified in Section 7.1 of the CSO Request for Solutions. A breakout by objective is not required for the Phase I ROM. | |||
| 21 | SOO | 2 | Can the government provide an estimated tempo or frequency for deliverables such as the "compelling presentations, and executive-level recommendations" (Objective 2) and "sophisticated communication products" (Objective 11)? | Graphic design templates, briefings and products are required by G4 leadership and G4 directorates. The G-4 has requirements for bi-monthly products and all others are as required by our directorates or leadership. Articles published to the Army.miI website (by the Government) are 2-4 per month. The Bi-Monthly G4 Resource Guide update is required twice a month. Estimated frequency required of the presentations (weekly), exec-level recs (Bi-Weekly), and sophisticated communication products (Bi-Weekly). The G-4 is seeking to develop an internal G4 Newsletter. In addition, please refer to Answer 16. | |||
| 22 | SOO | 2 | For the COOP support in Objective 4, what is the expected level of effort and response time during a COOP event? Are there specific exercises or drills the contractor will be expected to support? | Yes, there are at least two distinct exercises per Fiscal Year, one at the Army Level and one at the Joint level. Most efforts are based on a normal administrative timeline but exercises may require a much more responsive timeline based upon the requirements enumerated in the individual OPORDs for the exercise or the real-life event. | |||
| 23 | CSO | 7.1 | For the Phase I ROM, should offerors assume any government-furnished travel, or should all potential travel be included in the FFP ROM? | Any proposed non-labor costs (i.e. Travel, Materials) shall be included in the ROM in Phase 1. There is no Government Furnished Travel anticipated. | |||
| 24 | SOO | 2.0 (Obj. 1) | Are there specific Government-mandated reporting tools, systems, or formats that the contractor must integrate with for program oversight and performance reporting? | If applicable, the contractor must use WAWF for invoicing, Sam.gov for Contract Manpower Reporting Application (CMRA), and CPARS for annual reviews. These are examples and not an exhaustive list. | |||
| 25 | SOO | 2.0 (Obj. 2) | What are the top 3-5 strategic questions the G-4 is trying to answer in the next 6-12 months that this contract is expected to address? Who is the primary audience for these analytical products (e.g., G-4 leadership, other Army commands)? | 1. Which Installation & Logistics (I&L) Program Objective Memorandum (POM) requirements should be validated/prioritized, and what the potential impact to readiness? |
2. What Army fleets are trending low for Readiness and what POM or policy levers can the G4 use to improve performance?
3. How can the Logistics and Institute of Electrical Electronics Engineers (IEEE) Domain best rationalize their business system portfolio and take advantage of Low Code/No Code applications?
Primary Audience is G4 Leadership
| 26 | SOO | 2.0 (Obj. 2) | Can the Government identify the specific data systems that are considered the authoritative sources for the key logistics issues? Additionally, what is the current state of data quality and completeness in these systems, and can a list of the "historical analyses" mentioned be provided? | The authoratative data systems source for key logistics issues is Palantir which ingests APSRs (GCSS-A, LMP, ELMS [DPAS], SAAS); cProbe, cWork and Maven. Palantir does not have a single, universal state of data quality. GCSS-A, LMP and cPROBE are historically strong. A historical analysis cannot be provided at this time. |
| 27 | SOO | 2.0 (Obj. 3) | What are the specific data sources that feed into the Threat and Readiness Report (TARR), Army Strategic Readiness Assessment (ASRA), and Army Logistics Readiness Review (ALRR)? Are these data feeds real-time, or are there known latencies? | The specific data sources that feed into the Threat and Readiness Report (TARR) (Total Army Readiness Review), Army Strategic Readiness Assessment ASRA, and Army Logistics Readiness Review ALRR are the SIPR Vantage Dashboard fed by GCSS-A and Weapons System 360 with real time data feeds. No automation. Power BI used by Strat Readiness to complete our specific portion. Strat Readiness coordinates across the directorate to compile the final document. ALRR is still in development for any automation. No known latencies known at this time. |
| 28 | SOO | 2.0 (Obj. 3) | How does the Government define "actionable insights" in the context of readiness reporting? What are the key performance indicators (KPIs) that must be included in the common readiness picture, and what is the expected frequency for these reports (e.g., daily, weekly)? | "Actionablel insights" are defined as using predictive models to anticipate disruptions in the supply chain. Key performance indicators that must be included in the common readiness picture include using the standard Fully Mission Capable (FMC)/ Non-Mission Capable (NMC) reporting format. Frequency is as needed to prepare Authorized Stockage Lists (ASLs) for briefings/decisions. |
| 29 | SOO | 2.0 (Obj. 6) | If an offeror proposes a new analytical tool or dashboard, what is the Government's process, timeline, and criteria for accrediting and integrating new technologies into the enterprise technical environment? | The Army Accreditation process for systems can take up to 1 year for a system to enter production, depending on hosting platform, complexity, and availability of Control Assessor support. If the solution leverages existing approved Low Code/No Code solutions, these requirements can be reduced or eliminated depending on custom code requirements. |
| 30 | SOO | 2.0 (Obj. 5) | What are the key variables and constraints (e.g., cost, time, location, asset type, transportation nodes) that should be included in an optimization model for Prepositioned Stocks? Can the Government provide sanitized examples of past "resource allocation recommendations"? | Key variables and constraints that should be included in an optimization model for prepositioned stocks are location, transportation infrastructure, operational availability, equipment authorizations/on-hand, maintenance funding, and labor availability. No sanitized examples of past resource allocation recommendations are available at this time. |
| 31 | SOO | 2.0 (Obj. 4, 5) | What is the typical "request-to-answer" timeline for analytical support during a contingency or major deployment exercise? Who are the key stakeholders in the joint community we would be expected to integrate with during such an event? | The answer varies depending on the event, whether standard administrative, exercise or real life operations. Normally timeline is at least four hours, but could be two weeks. |
| 32 | SOO | 2.0 (Obj. 8) | What are the specific data elements that can be accessed from GCSS-Army and the TEWLS? What is the technical process for gaining access (e.g., API, direct query, flat-file extract), and what are the associated timelines? | 1. Tactical and Operational Readiness Global Combat Support Systems - Army (GCSS-A) - |
The contractor will leverage the Army’s foundational data models and baseline algorithms within GCSS-A to evaluate medical materiel S-Ratings (On-Hand vs. Authorized) and R-Ratings (Operational Readiness). By analyzing data down to the line Item Number (LIN)/National Item Identification Number (NIIN) level, the contractor will deliver actionable, data-driven recommendations to resolve equipment shortfalls and elevate unit readiness states.
2. Strategic Program Readiness and Risk Mitigation (TEWLS) - For centrally managed medical programs residing in TEWLS Unit Deployment Packages (UDP), Medical Materiel Readiness Program (MMRP), and Medical Chemical Defense Materiel (MCDM), the contractor will assess enterprise-level readiness, focusing on fill percentages and critical shortages. Crucially, they will translate these metrics into a quantifiable "Risk to the Force" assessment. This effort requires the contractor to actively coordinate with key stakeholders—specifically Office of the Surgeon General (OTSG) and Army Materiel Command (AMC)—to ensure seamless data access and transparency.
3. Enterprise Integration End State (Weapons 360) - To establish a unified, enterprise-level view of medical logistics, the contractor will identify and recommend key readiness factors for integration into the Weapons 360 platform. The strategic end state is the capability to continuously track and visualize medical materiel metrics alongside broader Army readiness indicators. Regarding the technical process for gaining access and associated timelines, data retrieval from the designated systems will be executed via direct query or file extraction. At a minimum, all data pulls must capture the complete materiel description, specifically the Line-Item Number (LIN), National Stock Number (NSN), nomenclature, serial number, lot number, and expiration date. System access must be provisioned no later than (NLT) 60 days following access to directorate using the standard G-4 Onboarding Portal that ensures proper routing and approvals of system access. Access is normally granted by the 3rd week after the Onboarding process has started.
| 33 | SOO | 2.0 (Obj. 11) | How does the Government currently measure the effectiveness of its strategic communication efforts? What are the most important metrics (e.g., media mentions, stakeholder sentiment, legislative outcomes) that our plan should focus on improving? | The Logistics Initiatives Group (LIG) currently measures the effectiveness of its strategic communication efforts through a combination of quantitative production metrics and qualitative strategic outcomes. The LIG leverages these metrics to make data-driven decisions that optimize strategic communications. Measurement currently focuses on the following key areas: Content Production and Placement Metrics, Targeted Audience Engagement and Legislative and Congressional Outcomes. The most important metrics would be # of articles published to Army.Mil website. Development of major social media articles/postings for Army Social Media Sites is critical to the G-4s endeavor to communicate our activities. G4 no longer operates internal social media. | |
| 34 | SOO | 4.0 / 2.0 (Obj 1) | Regarding Objective 1 ('Establish a commercial management structure that provides seamless transition') and Section 4.0 which mandates a '30-day transition-in period', how does the government specifically define a 'seamless transition'? Are there established metrics, deliverables, or operational hand-offs required by day 30 to determine that this phase is complete and successful? Is a phased approach acceptable to address all objectives beyond the 30 day transition period? | The government defines a seamless transition as one that successfully executes knowledge transfer, completes property and asset inventory, resolves facility access and security, staffs key personnel, and completes a final close out of data with the outgoing vendor. | |
| 35 | SOO | 2.0 (Obj 4) | During a COOP event, what specific mission-essential functions is the contractor expected to perform versus providing analysis in support of government personnel performing those functions? | The detailed answers to this question are Classified, but the Unclassified answer is that G-4 Contracted Support is integrated into the COOP program. | |
| 36 | SOO | 3.0, 4.0 | Given the Government’s intent to move away from a traditional 'man-year model' toward a performance-based outcome model, what historical or current performance metrics are available that would allow the contractor to establish a baseline in the PWS for driving and tracking long-term operational efficiencies? | The Performance metrics for the HQDA G-4 is listed in the Quality Surveillance Assurance Plan in the form of Performance Objectives. This could be used as a baseline for the vendor. | |
| 37 | SOO | 2.0 (Obj 2) | To gauge the scope of "proactive analysis," can the Government share examples of the most impactful analytical products developed for senior leaders in the past year? | One of the most powerful examples of impactful analytical products developled for Senior Leaders in the past is the VANTAGE core software system enabling the Army Data Platform powered by Palantir. | |
| 38 | SOO | 2.0 (Obj. 5) | Will the contractor team be granted direct, exploratory access to relevant Army enterprise data systems, or should we anticipate receiving curated data sets from government personnel? | Yes, the contractor can expect direct, exploratory access to relevant Army enterprise data systems with the process beginning after award and during the 30 day transition when the contractor onboards with the G-4 using the G-4 Onboarding portal. | |
| 39 | SOO | 2.0 (Obj 3) | Are the existing readiness reports (TARR, ASRA, ALRR) and automated dashboards contractor-developed or government-owned? Will the contractor be expected to sustain existing tools or develop new ones? | The Readiness reporting tools are USG owned and maintained. The successful Contractor may be asked to continue development of existing systems and/or propose new ones. | |
| 40 | SOO | 2.0 (Obj 3), 6.0 / 6.1 | The CSO encourages remote support to reduce the Pentagon footprint, but also notes the contract operates up to TS/SCI. For the global supply chain monitoring (Objective 3), are the source data feeds unclassified (CUI/IL4), or will they require a classified network (SIPR/JWICS)? | Source data feeds are both Unclassified and Classified depending on the operational aspect and could require SIPR and JWICs support. | |
| 41 | SOO | 2.0 (Obj 4) | What is the expected frequency of after-action reports and risk mitigation recommendations (e.g., quarterly, ad-hoc)? | This is staff section dependent. There are periodic updates (ad hoc) to senior leaders, and routine Internal Planning Reviews (IPRs)/updates, for some projects weekly, others monthly. | |
| 42 | SOO | 2.0 (Obj 5) | Aside from the systems mentioned in the SOO, what are the primary data source systems for APS and mobilization operations that will be required for our analysis and visualization tools? | Using Weapons systems 360 in SIPR to visualize in SIPR Vantage to see the readiness of all APS equipment sets is a primary source of systems for APS and mobilization operations. | |
| 43 | SOO | 2.0 (Obj 5) | Are there existing government or contractor-owned "visualization tools" for APS, or is the expectation that we will be proposing and building these solutions net-new? | Yes. They are Vantage and "Maven" which are the principal systems in use to visualize APS and other Logistics resources which the contractor may have access to. | |
| 44 | SOO | 2.0 (Obj 6) | Could you clarify the expected outputs for supporting capability development decisions (e.g., TAA)? Are these primarily analytical reports, or do they include developing formal acquisition or requirements documents? | The expected outputs for supporting capability development and force management decisions (e.g., Total Army Analysis (TAA)) are primarily analytical and decision-support products, rather than formal acquisition or Joint Capabilities Integration and Development System (JCIDS) requirement documents (such as Initial Capabilities Document (ICDs) or Capability Development Documents (CDDs)). Contractors are expected to produce analytical recommendations on Force Design Updates (FDUs), technical reports on current force structure, executive summaries (EXSUMs), and briefing materials. They also develop logistics concepts for modeling and simulation, and provide collaborative recommendations to assist government leadership in their review and routing processes. | |
| 45 | SOO | 2.0 (Obj 7) | Given the broad scope of "all classes of supply," are there classes of supply (e.g., Class IX parts, Class V munitions) that are a higher priority for initial focus in the base period? | The Government anticipates initial efforts in the base period to heavily emphasize Class IX (repair parts) and Class V (munitions) to rapidly impact equipment readiness and theater posture. Offerors may propose a phased approach for integrating remaining classes. | |
| 46 | SOO | 2.0 (Obj 7) | What key performance indicators (KPIs) does the Army currently use to measure supply chain auditability that this effort will be expected to improve? | The Army currently uses three core KPI categories to measure and improve supply-chain auditability: responsiveness, accountability, and end-to-end transparency. Responsiveness metrics, such as delivery timeliness and order fulfillment, track how effectively materiel moves through the distribution system. Accountability metrics, including inventory accuracy and proper record-to-physical reconciliation, verify that property is correctly documented and controlled. Transparency metrics, driven by in-transit visibility and real-time data capture, illuminate materiel movement from source to receipt. Together, these KPIs provide a measurable, regulation-aligned approach to strengthening auditability under DoDI 4140.01, DoDM 4140.01-Vol.10, and AR 56-4. The contractor will be expected to refine these metrics and provide predictive analytics to prevent audit failures. | |
| 47 | SOO | 2.0 (Obj 8) | Regarding predictive maintenance, does the Army have established algorithms and data models that need to be sustained and improved, or is the expectation to develop these capabilities from the ground up? | The Army has foundational data models and baseline algorithms currently in use. The expectation is that the contractor will sustain, refine, and significantly enhance these existing models. Furthermore, the contractor should propose and develop net-new advanced machine learning capabilities where current gaps exist, continuously improving upon our systems to advance the Army's predictive maintenance capabilities. | |
| 48 | SOO | 2.0 (Obj 8) | For field services (tactical water management, mortuary affairs, aerial delivery), is the scope of work focused purely on data analysis and policy support, or does it involve any direct operational tracking or system-level integration support? | The scope of work for field services is focused purely on data analysis and policy support. The contractor is expected to synthesize complex data, develop actionable recommendations, and support policy development and operational tracking at the enterprise level. The contractor will not be responsible for performing direct tactical operational tracking or executing system-level integration support. | |
| 49 | SOO | 2.0 (Obj 9) | What are the primary data systems currently used for managing Real Property and CIP records that the contractor will need to interact with? | The Primary Data systems used for managing Real Property and CIP records consist of the General Fund Enterprise Business System (GFEBS), Programming Administration and Execution System (PAX), Headquarters Installation Information System (HQIIS) | |
| 50 | SOO | 2.0 (Obj 10) | For PPBE integration support, what is the anticipated level of effort—for instance, will this involve data consolidation and briefing support, or will it require deep engagement in POM development cycles? | Both. PPBE efforts will require data consolidation, briefing support and in depth engagement with the POM process. | |
| 51 | SOO | 2.0 (Obj 11) | Will the contractor be responsible for generating the core content and strategic messaging, or primarily for refining and packaging government-provided content? | The contractor will assist and work as a team with the LIG to develop messaging and core content while also refining and packaging government provided content. Innovation and ideas are important traits required within the G4 Logistics Initiative Group. | |
| 52 | SOO | 2.0 (Obj 12) | Will the Government provide familiarization training for the cWORK and cPROBE data exchange tools, or is prior expertise a requirement for proposed personnel? | Yes to both. The Governmen can assist with familiarization training but vendor will need to transition with some experience already with cWORK and cPROBE. | |
| 53 | SOO | 2.0 (Obj 12) | What is the scope of "ROI analysis reports" required? Are there established methodologies or templates to be used? | The scope of the ROI Analysis reports centers around the stakeholders showing the return on an investment to justify the level of funding being requested by the G-8. There is no established methodology or template but an understanding that would enhance support is required of the ROI analysis reports. | |
| 54 | RFS | 5.2 | Given the Government's stated "primary intent is to award one (1) Firm-Fixed-Price (FFP) contract," but also its reservation of "the flexibility to make multiple awards" and to "award to all, some, one, or none of the proposals received", would the Government consider proposals that address a subset of the 12 stated objectives, or are offerors expected to propose a solution that covers all objectives holistically? | Offerors are expected to propose a holistic solution that addresses all 12 objectives. The Government's intent is to award contract(s) for a comprehensive, integrated managed service. | |
| 55 | RFS | 5.2, 7.1 | If the Government is open to proposals addressing a subset of the objectives, how should such a proposal be structured in Phase I (Solution Brief, ROM, Quad Chart) to clearly indicate the limited scope? Specifically, should the Phase I Rough Order of Magnitude (ROM) only include pricing for those specific objectives, or should it still provide an "all-inclusive FFP" for the full scope, with specific objective pricing provided as a breakdown? | This question is not applicable, as proposals must address all objectives. | |
| 56 | RFS | 6.1 | What are the expected hours of operation / support? | Normal hours of operation are standard business hours 0630 to 1700 EST for the contractors. Core hours are between 0900 and 1500 EST. However, the contractor must be able to support surge and contingency operations, including COOP events, which may require support outside of normal business hours. | |
| 57 | SOO | 6.1 / 6.0 | The Government encourages a reduced physical footprint through remote support. For objectives requiring access to classified data (up to TS//SCI), what is the Government's approved architecture for performing this work from a secure, remote vendor facility? | All personnel supporting TS/SCI requirements operates/works either at the Pentagon or a G-4 approved classified site. | |
| 58 | Systems | W519TC-26-R-ELISS | What tools are currently being used in the program today? | Not enough information provided to determine the answer begin requested. | |
| 59 | Due Time | General | Will the Government please confirm submission time is 3 AM CST on 06/11/26 | This was in error, all submissions are due NLT 1500 on 11 June 2026. This will be updated via amendment. | This was in error, all submissions are due NLT 1500 on 11 June 2026. This will be updated via amendment. |
| 60 | The SOO requires the contractor to “shift the daily task‑management burden from the Government to the vendor” | Page 2, Attachment 0001 – G‑4 ELISS SOO Final | Can the Government clarify whether any existing Government-led workflow review boards, tasking cells, or governance bodies are expected to remain in place during execution, or whether the contractor is expected to assume end‑to‑end management of those functions? | Assume End to End Management. | |
| 61 | Multiple performance objectives require analytics derived from readiness systems (e.g., GCSS Army, TEWLS, APS systems, Real Property systems) | Pages 3–6, Attachment 0001 – SOO Final | Can the Government confirm whether it will provide initial and sustained access (NIPR/SIPR) to all required enterprise systems at contract start, or whether specific applications require program office approvals outside G‑4’s authority? | Yes the Government can confirm it will provide intial and sustained access to NIPR/SIPR to all required enterprise systems beginning at contract start once they have been processed through the G-4 IMO. Once the vendor PM has submitted the names of the contractors for onboarding in the G-4 Contractor Onboarding and Offboarding portal in Teams, they will be submitted (if approved by sponsor) for NIPR and or SIPR access approval from the G-4 via DD2875 to ASA (LT) and finally DISA J6 for final approval. | |
| 62 | We understand that the following business systems are within the scope of this effort: GCSS-Army, TEWLS, GFEBS, LMP, cWORK, cProbe and DODAF-compliant architecture products, as well as other Army enterprise systems and platforms on NIPRNET/SPIRNET. | Pages 3–6, Attachment 0001 – SOO Final | Can you please confirm if this is exhaustive, or if there are additional systems or tools that will need to be supported as part of this scope? | Yes this list is exhaustive for this scope of work with the following added. Additional Business Systems include HQIIS, PAX (for construction), and Power BI tools for Real Property. | |
| 63 | Rough Order of Magnitude (ROM) | Page 5, CSO Request_for_Solutions | Are there specific peak workloads, deliverables or surge requirements we should account for in our ROM? | None that can be determined at this time. | |
| 64 | Data Compliance | Page 4, CSO Request_for_Solutions, Pages 3-6, Attachment 0001 - SOO Final | Could you provide details on data access and any challenges with data quality or compliance that we should consider in our approach? | Department of War data platforms such as Army Vantage, have distinct access requirements, such as an active CAC, cyber training, and justification for access that needs to be approved by the platform staff. Source systems such as GCSS-A have their own strict requirements such as G-Army Training course. Data assets within data platforms are subject to connection outages, loading errors, schedule resets and other events that impact availability and quality of data. | |
| 65 | The RFS states that the proposed solution “must be capable of operating in a classified environment up to TS/SCI” (Page 2, CSO Request for Solutions) , and the SOO requires personnel to hold TS/SCI, and the SOO requires personnel to hold TS/SCI | Page 2, CSO Request for Solutions, Page 7, Attachment 0001 – SOO Final | Can the government please confirm if existing government SCIFs will be provided? | Yes, in the Pentagon. | |
| 66 | The SOO encourages “secure telework, remote support cells, or distributed Center of Excellence models” | Page 6, Attachment 0001 – SOO Final | Are there any mission functions that the Government requires to be performed exclusively on site within NCR (Pentagon/COOP), or may all unclassified work be performed remotely? | All unclassified work can be performed remotely | |
| 67 | The SOO states that analytical products must require “minimal to zero Government revision prior to senior leader consumption” | Page 3 & Page 6, Attachment 0001 – SOO Final | Can the Government specify measurable quality attributes (e.g., accuracy thresholds, formatting standards, coordination expectations) that define “decision ready” for evaluation purposes? | Specifying measureable quality attributes that define decision ready for evaluation purposes include delivering a quality product with available resources that requires little to no enhancement by government personnel. | |
| 68 | Objective 4 requires COOP maintenance, updates, risk recommendations, and support during contingency operations | Page 3–4, Attachment 0001 – SOO Final | Can the Government clarify whether the contractor is responsible for executing COOP exercises, or only for maintaining documentation and analytical products in support of G‑4‑led exercises? | Contractor Support personnel will not lead COOP exercises but may participate in the COOP exercises as well as real-life operations as required. Most COOP contractor requirements are SECRET but unclassified participation support can include maintaining the continuity file and track that the G-4 personnel are up to date on the Global Address List (GAL) for notification and participation. | |
| 69 | Objective 5 specifies “real time visibility and optimized resource allocation for mobilization and deployment” | (Page 4, Attachment 0001 – SOO Final | Does the Government expect the contractor to modernize existing APS readiness tools, integrate data from legacy systems, or propose entirely new commercial tooling? | The U.S. Government expects the contractor to give input on how to transition (modernize) existing legacy systems into new systems that use data analytics. Be able to integrate data from legacy systems, and propose an entirely new commerical tooling option. | |
| 70 | Objective 11 requires sophisticated communication products, graphic design, and senior leader engagement tracking | Page 6, Attachment 0001 – SOO Final | Can the Government clarify whether branding guidelines, templates, or Army wide messaging standards will be provided to the contractor? | Yes. Branding guidelines, templates, and Army wide messaging standards will be provided to the contractor. | |
| 71 | The RFS states that the Quad Chart must align with and be consistent with the written narrative | Page 7, CSO Request for Solutions | Can the Government clarify whether discrepancies between Quad Chart summary metrics and full narrative details will be grounds for non-compliance? | Per Section 7.1 of the CSO, 'The content of the Quad Chart should be consistent with the details provided in the full written narrative.' While Section 8 does not define a standard for 'non-compliance,' inconsistencies between the Quad Chart metrics and the detailed narrative may negatively affect the peer reviewers' assessment of your proposal. Offerors are responsible for ensuring all submission materials align. | |
| 72 | The RFS states that the contractor’s PWS must “focus on the what, not the how” and exclude proprietary processes | Page 7, CSO Request for Solutions | Can the Government confirm whether including high level workflow diagrams, service delivery models, or maturity constructs would be acceptable, provided they do not reveal rely on proprietary methods? | Yes, high-level, non-proprietary diagrams and models that describe the 'what' and 'how' of the service delivery model are acceptable and encouraged, provided they do not reveal proprietary methods. | |
| 73 | General | Can the government clarify if there are any organizational conflicts of interest on existing or upcoming procurements that may be incurred by the contractor awarded this work? | The Government is not aware of any organizational conflicts of interest. | ||
| 74 | Online solicitation of date/time Phase 1 is due is 4 am EST on June 11th | SAM.gov | Could you please confirm whether the Phase I submission is due at 4:00 AM EDT June 11, 2026 as listed on SAM.gov? | ||
| Please refer to the answer for question 59. All submissions are due NLT 1500 (3:00 PM) Central Time on 11 June 2026. The time on SAM.gov will be corrected via amendment. | |||||
| 75 | Clauses listed on Attachment 0004 | Attachment_0004_-_ELISS_Solicitation_Clauses.docx | We noted that Attachment 0004 includes a broad set of FAR/DFARS clauses, including both commercial and non‑commercial provisions. For alignment and compliance, could the Government clarify which clauses are applicable to this CSO?" | All clauses listed in Attachment 0004 are appliable to subject CSO. |
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