PWS - KP Gulfport - UPDATED.doc

Performance Work Statement Cooking and KP Service

(PWS)

Dated: 16 January 2020 Performance Work Statement (PWS)

I. DESCRIPTION OF SERVICES

1. Scope of Work. The contractor shall, except as specified in this Performance Based Statement of Work (PBSOW) as government furnished property or services, provide all personnel, supervision, and any items and services necessary to perform food service attendant services at various locations as defined in this PBSOW. The Government will provide the food and the menu for entire duration of this contract. The contractor shall perform the requirements in this SOW and conform to the professional standards identified in this contract, and shall follow all applicable instructions and directives as identified by this SOW. Contractor tasks include, but are not limited to, the following: preparing and serving meals for the dates 26 February- 7 March 2020 and cleaning facilities, equipment, furniture and utensils in dining areas, handling equipment and maintaining quality control. The estimated essential services are listed in Technical Exhibit 2, Workload Estimates. The contractor shall submit reports and documentation as identified throughout this SOW.

2. Program Overview. The National Guard Bureau shall be utilizing the Combat Readiness Training Center (CRTC) for a duration of time for training and requires the use of a contract to execute mission requirements of cooking food, serving personnel, and cleaning the utilized (on-site) dining facility after food services have been provided and for final cleanup.

3. Sanitation Requirements. The contractor shall comply with all federal and Air Force mandated sanitation requirements. AFI 48-116 Food Safety Program all chapters available at www.e-publishing.af.mil

4. Operational Requirements and Specific Tasks. The contractor shall cleanup those areas that immediately affect customer service to include appearance of the dining hall.

a. Table Cleaning Service. Clean and sanitize dining room tables, chairs, or benches at a rate sufficient to ensure availability to customers. Replenish dining table items (salt, pepper, napkins) so that they are available to all patrons without waiting.

b. Floor Cleaning. Clean floors so that no visible dirt or dust remains on floors, floor mats or runners, in corners, behind doors, or under furniture and equipment at the end of each meal period.

c. Spot Floor Cleaning. Spot clean floors to remove food spills and debris within 5 minutes of identifying or being notified of a spill.

d. Clean and sanitize dishes, pots, pans, utensils, and kitchen and dining areas in accordance with the FDA Food Code. They must be clean, free of food particles, film, and grease.

e. Beverage Dispensers and Ice Machine Carbonated beverages and water shall remain full and clean. Drains will have hot water poured down them daily. Coffee urns, cold beverage dispenser and milk dispenser shall be cleaned and polished after each meal.

f. Kitchen and Serving Line Exhaust Hoods (including light fixtures) Shall be thoroughly cleaned on Sunday at the end of serving with a grease cutting solution.

g. Glass Cleaning - Contractor will clean all glass doors and entrances with glass in dinning facility and kitchen.

h. Food Service Equipment – Contractor will clean all food service equipment on Saturday and Sunday at the end of serving with a grease cutting solution.

i. Food Preparation and Serving – Provide adequate personnel to prepare and serve meals for approximately 450 personnel on a daily basis and clean cooking equipment upon completion.

5. Waste Management. The contractor shall assist the government by complying with the base recycling program if available. This may require segregating reusable/recyclable waste materials by type. The government shall retain ownership of all reusable waste materials. Non-reusable waste materials (trash and garbage) will be removed from the facility by a government-approved method.

a. All HAZMAT materials brought on the base must-go through HAZMAT Pharmacy.

b. All garbage and trash cans will be removed by the contractor from the dishwashing area, the dining hall and other areas of the kitchen and transported to the garbage containers after each meal.

c. Garbage and trash cans should be thoroughly cleaned and sanitized before returning to point of use and clean plastic trash bags shall be replaced each time.

6. Contractor Personnel.

a. Management. The contractor shall provide a full-time contract manager on site who shall be responsible for the performance of the work. The name of this person, and an alternate or alternates, who shall act for the contractor when the manager is absent, shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available at all times to meet at the Government facility with government personnel designated by the contracting officer to discuss problem areas. After normal duty hours, the manager or designated alternate shall be available within 1 hour. The contract manager and alternate or alternates must be able to read, write, speak, and understand English. The positions shall at no time be vacant. They shall comply with installation rules and regulations for motor vehicle use on the Government property.

7. Conduct. Contractor employees shall not loiter in any working or patron area. Upon completion of their assigned shifts, or after eating, employees shall promptly depart from the food service facilities.

8. Hours of Operation

a. The contractor shall maintain operating hours at the CRTC Dining Facility as listed in Technical Exhibit 1.

9. Quality Control/Quality Assurance Program

A. Quality Control: The Contractor is required to establish and maintain a quality control program to assure the requirements of the contract are provided. The program shall include as a minimum;

(1) An inspection system covering all the services to be performed under the contract.

(2)The method of identifying deficiencies in the quality of services performed before the level of service becomes unacceptable.

(3)Maintain a file of any corrective actions taken. This file shall be made available to the Government during the term of the contract.

B. Quality Assurance: The Government shall monitor the Contractors performance under this contract using the following procedures:

(1)The Government shall appoint a Quality Assurance Evaluator. The QAE shall inspect for compliance of the contract and shall record all surveillance observations. Those observations that indicate defective performance shall be brought to the attention of the Contractor’s attendant supervisor for immediate correction. The QAE shall initiate contract discrepancy reports on all uncorrected matters which exhibit deficient performance.

(2)When the Contractor’s performance is unsatisfactory, a Contract Discrepancy Report (CDR) shall be executed by the QAE and provided concurrently to the Contracting Officer and the Contractor’s Attendant Supervisor. The Contractor shall be required to reply in writing, giving the reasons for the unsatisfactory condition, the corrective actions taken or to be taken, and procedures to prevent recurrence. Unsatisfactory performance may result in a payment deduction.

II. SERVICE DELIVERY SUMMARY

III. GOVERNMENT-FURNISHED PROPERTY AND SERVICES. The government shall make available the facilities, fixtures, equipment, materials and services listed here or in Technical Exhibit 4.

1. Property.

a. Facilities. The government shall make available facilities described in Technical Exhibit 4. The government shall provide necessary equipment for the contractor to perform its work under the contract. Such equipment is identified as:

- Garbage Disposal

- Dish washing machine

- Floor cleaning machine

2. Supplies

The government shall provide all cleaning supplies necessary for the contractor to perform the work required under the contract. Contractor is responsible to inventory supplies at the end of each service period and identify to the COR what needs to be replenished for the next service period.

3. Services. The government is responsible for:

a. Utilities. The government will provide gas, electricity, sewage, and water.

b. Mail Distribution. On-base only.

c. Telephone. "Class C" (on-base) telephone service.

d. Refuse Collection. Dumpsters are provided for waste.

e. Recyclable Materials Collection if applicable.

f. Security Forces and Fire Protection.

IV. GENERAL INFORMATION

1. Contractor Personnel Meals. Contractor personnel meals shall be provided to contractors free of charge.

2. Security Requirements. All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the government installation, shall abide by all security regulations of the installation. The contractor shall sign an agreement stipulating the security requirements of this contract and certify to best of their knowledge that personnel performing under this contract do not pose a security risk to the United States. All personnel are subject to a security background check.

a. Base Access. The contractor shall obtain personal identification passes for all employees and vehicle passes for all contractor and personal vehicles requiring entry onto the base. The contractor shall provide a Contractor/Vendor Access List, and submit it through the Contracting Officer to the Gulfport CRTC Security Forces and Pass & Registration. The contractor is responsible for providing background checks on employees of the contractor and shall provide a copy of a background check for any members who will be working on the installation.

b. Antiterrorism / Operations Security / Information Protection. Access and General Protection/Security Policy and Procedures. This standard language is for contractor employees with an area of performance within Government controlled installation, facility, or area. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services or local Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, HAF and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

c. For Contractors that do not require CAC, but require access to a DoD Facility and/or Installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (AFI 31-101 and AFI 10-245), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

d. AT Level I Training. This standard language is for contractor employees with an area of performance within a Government controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access to Government Installations, Facilities and Controlled Access areas shall complete AT Level I awareness training within 10 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Certificates of completion for each affected contractor employee and subcontractor employee will be maintained by the COR or Antiterrorism Representative. AT level I Awareness Training is available through https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

3. Contractor Furnished Items and Services. Except for those items or services specifically stated as government-furnished, the contractor shall furnish everything required to perform this contract, to include:

a. Uniform Requirement. The uniform will consist of Shirts/Blouses and Long Pants. Tank tops, halter tops, shorts and other types of sleeveless tops are unauthorized and are considered a sanitation/safety issue. All contract individuals will wear safety shoes as footwear during the duty hours. Open-toe footwear is unauthorized. The contracting officer will approve the standards of dress for supervisors before the contract start date.

4. Acts Of God. The contractor shall use reasonable diligence to provide a regular and uninterrupted supply of service, but shall not be liable for damages, breach of contract or otherwise, to the government for failure, suspension, diminution, or other variations of service occasioned by or consequence of any cause beyond the control of the contractor, including but not limited to acts of God or of the public enemy, fires, floods, earthquakes, or other catastrophe; strikes or failure or breakdown of transmission or other facilities. If any such failure, suspension, diminution, or other variation of service shall aggregate more than 48 hours during any billing period hereunder, an equitable adjustment deduction shall be made in the monthly billing specified in this contract.

Reference NGFARS 37.9 Performance of services during crisis declared by the National Command Authority (September 2002). Services determined to be essential for performance during crisis according to DoDI 3020.37 are plant operations, emergency and urgent work request, disaster preparedness, emergency operations and infrastructure maintenance (including construction). The services provided by this contract have been designated essential contractor provided services and must be continued during a crisis. The Contractor shall continue providing service/product to the National Guard Bureau required, 24 hours a day, until the crisis is over. The contractor shall ensure enough skilled personnel are available during a crisis for any operational emergency due to utility failure, damage control, and repair.

5. CMRA REPORTING REQUIREMENT:

CONTRACTOR MANPOWER REPORTING APPLICATION (CMRA) – Contractors shall report their manpower usage at http://www.ecmra.mil/ using the appropriate portal (Army, Air Force, Navy, or All other DoD components) on that website. Reporting for this contract shall take place no later than 31 October 2018 after the completion of each fiscal year or part of a fiscal year for which such contract is active.

a. Reference: https://cmra.army.mil

b. Report at: https://www.ecmra.mil

TECHNICAL EXHIBIT 1

TECHNICAL EXHIBIT 2

WORKLOAD ESTIMATES

MEAL ESTIMATES

Average daily meal count for meals served:

Breakfast: 463 Lunch: 418 Dinner: 454

TECHNICAL EXHIBIT 3

APPLICABLE PUBLICATIONS AND FORMS

Publications and forms applicable to this Statement of Work (SOW) are listed below. The contractor has coded publications as mandatory (M) or advisory (A). The contractor shall follow those publications coded as mandatory to the extent (that is, the specific procedure in a paragraph, section, chapter or volume) specified in the SOW. The contractor shall be guided by those coded advisory to the extent necessary to meet requirements in this SOW. At the start of the contract, the Government provides all publications and forms listed. The Government may issue supplements or amendments to listed publications from any organizational level during the life of the contract. The contractor shall keep all issued publications up-to-date. The contractor shall immediately implement those changes in publications that result in a decrease or no change in the contract price. Before implementing any such revision, supplement, or amendment that will result in an increase in contract price, the contractor shall submit to the Contracting Officer (CO) a price proposal for approval. Price proposals shall be submitted within 30 calendar days from the date the contractor receives notice of the revision, supplement, or amendment giving rise to the increase in cost of performance. The Government will consider changes in the contract price due to supplements and amendments shall be considered under the "Contract Terms and Conditions-Commercial Items" clause. The Government will continue to supply the Government forms needed for daily operations. Upon completion of the contract, the contractor shall return to the Government all issued publications and unused forms.

Publications Code:

AFI--Air Force Instruction

AFMAN--Air Force Manual.

AFP--Air Force Pamphlet.

AF Form--Air Force Form.

DD Form--Department of Defense Form.

DEPARTMENT OF DEFENSE and AIR FORCE PUBLICATIONS:

Number Title of Directive Mandatory (M) or Advisory (A)

DoD 5500.7-R 11/29/07 Ethics Standards A

Change 1 11/17/11

AFI 48-116

3/17/04 Food Safety Program M

OTHER DIRECTIVES:

DOL – Service Contract Act applies – prevailing wages

TECHNICAL EXHIBIT 4

GOVERNMENT FACILITIES

The Government will make available to the contractor the following facility in which contractors work is performed:

LOCATION

USE/DESCRIPTION

CRTC, Gulfport, MS Dining Facility, Bldg 146

TECHNICAL EXHIBIT 5

DEFINITIONS

Director of Military Public Health (MPH). The installation medical authority who defines and monitors sanitation standards and procedures for food service activities. Representatives of the MPH inspect sanitary conditions and apply ratings based upon their professional qualitative judgment.

Equipment. Items used to store, prepare, cook, transport, and serve food. Equipment also includes items used in cleaning and sanitizing, as well as those used to transport and store supplies.

Food Service Manager (FSM). An officer, noncommissioned officer, or civilian responsible to the base Chief of Services for matters relating to food service. Advises the contracting officer on matters relating to the contract.

Subsistence. Food items, including beverages and condiments.

Subsistence-in-Kind (SIK). Food furnished to enlisted personnel at Government expense, instead of a monetary allowance.