W50S7024RA002.pdf

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

Solicitation/Contract Form

CRTC Linen Services

Proposal Identifier: W50S7024RA002 Date: 27 Mar 2024

W50S7024RA002

Supplies or Services & Prices or Costs

Additional Information/Notes

Item Supplies/Service Estimated Quantity

Unit Unit Price Amount

Linen items consisting of twin/full flat sheets, twin/full fitted sheets, twin/full mattress pads, pillowcases, hand, bath, face towels, bathmats, and tablecloths. All prices are per pound.

Product Service Code: S209 Pricing Arrangement: Firm Fixed Price

40,000 Pound

Linen items consisting of twin/full blankets or quilts. All prices are per pound.

Product Service Code: S209 Pricing Arrangement: Firm Fixed Price

4,815 Pound

Option Line Item

Linen items consisting of twin/full flat sheets, twin/full fitted sheets, twin/full mattress pads, pillowcases, hand, bath, face towels, bathmats, and tablecloths. All prices are per pound.

Product Service Code: S209 Pricing Arrangement: Firm Fixed Price

40,000 Pound

Option Line Item

Linen items consisting of twin/full blankets or quilts. All prices are per pound.

Product Service Code: S209 Pricing Arrangement: Firm Fixed Price

4,815 Pound

Option Line Item

Linen items consisting of twin/full flat sheets, twin/full fitted sheets, twin/full mattress pads, pillowcases, hand, bath, face towels, bathmats, and tablecloths. All prices are per pound.

Product Service Code: S209 Pricing Arrangement: Firm Fixed Price

40,000 Pound

Option Line Item

Linen items consisting of twin/full blankets or quilts. All prices are per pound.

Product Service Code: S209 Pricing Arrangement: Firm Fixed Price

4,815 Pound

Option Line Item

Linen items consisting of twin/full flat sheets, twin/full fitted sheets, twin/full mattress pads, pillowcases, hand, bath, face towels, bathmats, and tablecloths. All prices are per pound. This CLIN is for the 6-month Extension if required, in accordance with FAR 52.217-8.

Product Service Code: S209 Pricing Arrangement: Firm Fixed Price

20,000 Pound

Linen items consisting of twin/full blankets or quilts. All

Option Line Item prices are per pound. This CLIN is for the 6-month Extension if required, in accordance with FAR 52.217-8.

Product Service Code: S209 Pricing Arrangement: Firm Fixed Price

2,408 Pound

Description/Specifications/Statement of Work

Performance Work Statement

(Includes associated Performance Requirements Summary (PRS)

PERFORMANCE WORKSTATEMENT (PWS)

Linen Exchange Service

12/13/2023

Part 1

General Information

1. General: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract's terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: The Air Dominance Center at the Combat Readiness Training Center has a lodging facility where personnel who conduct training are lodged. The Contractor shall provide a linen cleaning service that meets the services defined in this Performance Work Statement.

1.2 :Background The Air Dominance Center provides lodging to incoming visiting units. Clean linen, towels and tablecloths are provided to the personnel who lodge in over 800 bedspaces.

1.3 Scope: The Contractor shall provide all personnel, equipment, supplies, off-site physical commercial laundry plant, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS.

1.4 : Objectives The objective of this contract is to provide a pickup service for soiled or dirty linen, laundering of linen, delivery of linen, and invoice of service. Linen items will consist of twin/full flat sheets, twin/full fitted sheets, twin/full mattress pads, pillowcases, twin/full blankets or quilts, hand, bath, face towels, bathmats, and tablecloths.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor's Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer's Representative (COR) for review within ten (10) days after date of contract award (Deliverable # A.

001).

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) days. If the Government has provided comments, the Contractor shall then have ten (10) days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer's acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than ten (10) days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract's clauses;

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;

(e) How the Contractor will ensure all keys issued will remain controlled items (Paragraph 1.7 Key Control);

(f) How the Contractor will inventory and track maintenance of all Government Provided Equipment / Materials;

(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.1.2 shall inform the COR of issues or potential issues that might affect the performance The Contractor within 4 hours of identifying those issues. Verbal reports shall be followed up by written reports within three (3) days (Deliverable #A.002).

1.5.2 Quality Assurance: The Government will evaluate the Contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year's Day January 1st M. L. King Memorial Day 3rd Monday in Jan

Presidents Day 3rd Monday in February Memorial Day last Monday in May

Juneteenth June 19th Independence Day July 4th

Labor Day 1st Monday in September Columbus Day 2nd Monday in October

Veteran's Day November 11th Thanksgiving Day 4th Thursday in November

Christmas Day December 25th

1.5.4 :Operating Hours The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 :Government Facility Office Hours The Government facility office hours are 0730-1700, and days Monday through Friday except U.S.

Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 : Government Facility Operating Hours The Government facility operating hours occur between the hours of 0730-1700, and days Monday through Friday. The Government facility is open for operations during the recognized U.S. Holidays identified in paragraph 1.6.3.1 above. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor.

1.5.4.3 :Contractor Support Hours The Contractor shall provide support between the hours of The facility 0800 - 1700 Monday through Friday.

may be closed during local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5 : Place of Performance The work to be performed under this contract will be performed at an offsite physical laundry plant. All workmanship shall be in accordance with practices/guidelines established by the Association for Linen Management (ALM), and accepted industry standards. It is intended that services shall include all processes necessary for the laundering and finishing of the articles even though every step involved is not specifically mentioned. All work shall be performed under sanitary conditions as specified by the Joint Commission (JC). The Laundry Plant layout/design should incorporate a "design for asepsis" whereby clean linen neither encounters soiled linens nor shares the same physical space, thus avoiding cross-contamination and/or reintroduction of bacteria once processed. Plants in which the work is done shall be open to inspection of sanitary conditions by Government representatives. After processing, laundered articles shall be in serviceable and sanitary condition, meeting established quality and performance requirement standards.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. .

installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

1.6.1.1 The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm's failure to comply with Installation Access Control System (IACS) processing requirements.

1.6.1.2 The Contractor shall pre-enroll every driver needing base access in DBIDS Visitor Enrollment System (DVES) at website: https://dbids- . The process will capture data needed to establish DBIDS profile and it will provide a unique 6-digit alpha numeric global-enroll.dmdc.mil/ code upon completion. Contractor will then submit form 165 Form 1, Unescorted Access Request to the COR with the added field for the DVES 6-digit Alpha Numeric code and a legible front/back copy of a valid drivers licenses. This process should be completed 7-10 business days before access is needed.

1.6.2 : Installation Pass Log The Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass Log within ten (10) calendar days after contract award (Deliverable # A.003). The log must at a minimum contain the following information: name and driver license number of drivers. The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log.

1.6.3 Individual Termination or Expiration of Employment: The Contractor shall notify Government immediately upon termination or expiration of employment of employees who have installation access.

1.6.4 : Contractor personnel shall adhere to facility security policies and restrictions. The Contractor Operations Security (OPSEC) Requirements shall immediately report suspicious activities to security personnel.

1.7 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.7.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.8 :Contracting Officer's Representative (COR) Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.9 : Key Personnel The following personnel are considered key personnel by the Government: Services Superintendent MSgt Melissa Neal, Services Manager Mario McIvy, and Housekeeping Manager Tamiko Bovain. The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer during the post-award meeting. (Deliverable #A.004). The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available between 0700 - 1600, Mondays -Fridays. Qualifications for all key personnel are listed below:

a. Contract Manager and Alternate Contract Manager: The Contractor shall assign an on-site manager at their laundry processing plant who shall be physically present during prescribed work hours of 0700 to 1600. The on-site manager is solely responsible to supervise the provision of these laundry/linen services and serves as the primary point of contact with the Government. The Contractor shall designate a qualified alternate to substitute for the on-site manager in his/her absence or during periods of work performed after normal work hours (0700to 1600 normal work hours

The Contractor shall have experience in providing Medical Center laundry/linen services. The firm must have and 1600 to 0700 off duty hours).

gained this experience as a result of being primarily engaged in the business of providing laundry/linen services in Medical Center environments (e.g.

inpatient and outpatient medical treatment facilities) for a minimum of three (3) consecutive years prior to submitting proposal.

1.10 :Identification of Contractor Employees All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that

.Contractor participation is appropriately disclosed

1.11 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.12 : Per Public Use Notice of Limitations stated by Defense imagery Management Protection of Government and Contract Information operations Center and contained at www.dimoc.mil/resources/limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.13 :Organizational Conflict of Interest (OCI) Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor's OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.14 Phase In /Phase Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the first ten (15) days phase in/ phase out periods. During the phase in period, the

Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

PART 2

DEFINITIONS& ACRONYMS

2. Definitions and Acronyms

2.1 :Definitions Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer- means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) - As defined in DFARS202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: "Defined in subpart

202.101 of Reference (f).Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer's technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line-item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management." In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, "...These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs."

Contractor - means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day - means, unless otherwise specified, a calendar day.

Defective Service- means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property - As reflected in FAR52.245-1, Government-furnished Property "means in the possession of, or directly property acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. includes, Government-furnished property also but is not limited to, spares and furnished for repair, maintenance, overhaul, or modification. Government-furnished propertyproperty includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government. Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property.

Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO)- means a key overarching result-based objective for a project necessary to achieve the project's vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security - means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance- (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) - means the key Government-developed surveillance process document and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control- means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement - means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on "what" is to be accomplished; however they are not prescriptive in describing "how" the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor - means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 :Acronyms Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative

AE Army in Europe

AFARS Army Federal Acquisition Regulation Supplement

AHA Activity Hazard Analysis

AOR Area of Responsibility

AR Army Regulation

AT Anti-terrorism

ATCTS Army Training Certification Tracking System

CAC Common Access Card

CCE Contracting Center of Excellence

CFE Conventional Forces Europe

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer's Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DoD Department of Defense

FAR Federal Acquisition Regulation

FRG Federal Republic of Germany

GFP Government Furnished Property

HLO High Level Objective

HIPAA Health Insurance Portability and Accountability Act of 1996

IA Information Awareness

IAC Installation Access Control

IACO Installation Access Control Office

ID Identification

IGCE Independent Government Cost Estimate

IT Information Technology

JTR Joint Travel Regulation

JPAS Joint Personnel Adjudication System

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

OPSEC Operations Security

PA Property Administrator

PII Personally Identifiable Information

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

RA Requiring Activity

RCO Regional Contracting Office

SIGE Safety and Health Protection Plan

TE Technical Exhibit

USAG United States Army Garrison

USAREUR United States Army Europe UOM Unit of Measure

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: The Government will provide a point of contact at the pick-up/drop off location to assist with any questions related to the service needed/provided.

3.2 Facilities: The Government will not provide any facilities for use by Contractor outside of the pick-up/drop off location.

3.3 Utilities: The Government will not provide utilities for use.

3.4 Equipment: The Government will provide bulk laundry carts to transport laundry and a scale to weigh the items.

3.5 Special Tooling and Test Equipment: The Government will not provide special tooling and test equipment. Refer to Part 7 of this PWS for GP for this contract. Refer to GP FAR Clause 52.245-1.

3.6 Materials: The Government will provide local instructions for base access.

3.7 Training: Government will not provide training.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all personnel, equipment, supplies, off-site physical commercial laundry plant, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS.

4.3 Materials: The Contractor shall provide all supplies and materials needed in the performance of this contract.

4.4 Vehicles and Equipment: The Contractor shall provide all necessary vehicles and equipment to perform the work described in this PWS. All Contractor provided vehicles and equipment shall present a neat, professional appearance. Contractor's vehicles and equipment used in the performance of this contract shall meet all installation traffic, safety, and environmental requirements. Vehicles and equipment found to be unsafe shall be removed from the installation and replaced. The Contractor shall not use any Government-owned tools, materials, or parts to maintain Contractor vehicles and equipment.

4.5 The Contractor shall provide Background Checks for drivers in accordance with this PWS and as determined by the Background Checks):

Government.

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide cleaned linen from an offsite physical laundry plant for the Air Dominance Center, Combat Readiness Training Center, Savannah Georgia. services for the Services section at the Air Dominance Center. The items will consist of linen used in the lodging facilities and Conference Center.

5.2 Tasks: The Contractor Shall:

5.2.1 Identify at least one driver who will meet the requirements in section 1.6.1 to gain installation access for pick-up and delivery of linens during the hours stated in this PWS.

5.2.2 Pickup soiled linen

(a). Provide the vehicle necessary to pick up soiled linen from the facility on installation. Items will be weighed and recorded on a copy of a delivery ticket. A copy of the delivery ticket shall be provided to the COR.

5.2.3Launder soiled linen

(a). Clean linen following guidelines established by the Association For Linen Management and accepted industry standards.

(b). Separate clean linen, iron, fold, and wrap withclear plastic. Like items shall be bound in bundles of ten (10) for all sheets,towels, and tablecloths and bundles of twenty-five (25) for all other items.Each bundle shall bemarked with the item type and the quantity.

(c). TheContractor shall disinfect vehicles, carts, laundry bags or liners afterremoving soiled linen from them and before placing clean linen in them with aTuberculocidal Germicide, which has been approved by the COR.

5.2.4Deliver clean linen

(a). Ensure carts containing clean linen are not being transported in vehicles containing soiled linen.

(b). Deliver clean linen back to the pickup location during the agreed-upon time.

(c). Verify the weight of the items from the original delivery ticket.

5.2.5 Provide an itemized invoice with all items delivered. Both parties will sign the invoice, and a copy shall be provided to the COR.

5.3 Service Contract Reporting

5.3.1 System for Award Management (SAM) Service Contract Report (SCR): The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Air Dominance Center via a secure data collection site. The Contractor is required to completely fill in all required data fields through the following web address: . Reporting inputs will www.sam.gov be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk by clicking "View Assistance for SAM.gov" which is located at the top of the SAM.gov website. From there, you can the select "Contact Our Service Desk" which will allow you to contact SAM.gov directly. If contract period of performance ends prior to September 30, the Contractor has 30 calendar days from end date of the contract to complete the SAM SCR requirement.

Steps for Submitting a Service Contract Report (SCR)

1. www.sam.gov and log in. Go to

2. Select Entity Registrations and then select Service Contract Reporting.

3. SAM displays your entities which have service contracts and meet the reporting criteria. Select View by entity to see the service contracts for each entity.

4. Next, select Add for the service contract against which you want to create a Service Contract Report. Each service contract which meets the FAR Subpart 4.1703 reporting thresholds is displayed.

5. You will be taken to the Complete Service Contract Report page. SAM displays the contract details and allows you to report. You are required to enter the following information:

- Total Amount Invoiced: Total dollar amount invoiced for servicesperformed during the previous Government fiscal year under the contract (thisamount should include the prime and any subcontract amount).

- Prime Contractor Hours Expended: Prime contractor direct labor hours expended on the services performed during the previous Government fiscal year. The amount you enter is automatically divided by 2,080 hours to calculate a Full Time Employee (FTE) equivalent, displayed under the Prime Contractor Hours Expended as Prime Contractor FTEs.

6. Report any required Tier 1 subcontractor information by selecting the Add Tier 1 Subcontract Information button.

7. When you are ready to submit the report, select Submit. This saves your report and returns you to the Select Service Contract page where you can create other SCRs or edit an existing SCR.

Steps for Editing a Submitted Report

1. Follow steps 1-4 above. Any previously submitted SCR will have a View/Edit button instead of an Add button.

2. Select View/Edit. You will be able to view the current SCR, edit available fields, and resubmit the record. You can also delete previously entered information altogether.

STD: All information provided by the Contractor shall be accurate, complete, and not exceed suspense dates noted in corresponding paragraph above.

AQL:100% Compliant

PART 6

APPLICABLE PUBLICATIONS

6. The following publications, manuals, regulations, etc. are mentioned in this PWS and are Applicable Publications (Current Editions):

listed below.

6.1.1 Department Of Defense Contract Security Classification Specification (DD Form 254)

6.1.2 Department of Defense Security Agreement (DD Form 441)

6.1.3 National Industrial Security Program Operating Manual (DoD 5220.22-M)

6.1.4 Installation Access Control (AE Reg 190-16)

6.1.5 The Army Physical Security Program (AR 190-13)

6.1.6 Contractor Identification (AE Reg 27-715)

6.1.7 U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)

6.1.8 Information Assurance Workforce Improvement Program (DoD 8570-M)

6.1.9 Information Assurance Training Certification and Workforce Management Directive (DoDD8570.01)

6.1.10 Information Assurance (AR 25-2)

6.1.11 Electromagnetic Compatibility Directive (2004/108/EC)

6.1.12 Policies and Procedures for Property Accountability (AR 735-5)

PART 7

ATTACHMENTAND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A - Performance Requirements Summary

7.2 Technical Exhibit B- Deliverables Schedule

7.3 Attachment 1 - Estimated Workload Data

7.4 Attachment 2 - Historical Workload Data

TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

PERFORMANCE OBJECTIVE

STAN

DARD

PERFORMANCE

THRESHOLD

ACCEPTABLE

QUALITY LEVELS

(AQLs)

METHO

D OF SU

RVEILL

ANCE

PRS#1 - PWS para (5.2.2.)

The contractor shall weigh and record soiled linen on a delivery ticket and provide it to the

COR.

Accura tely

Zero Deviation from Standard

100% Ins pection

PRS#2 - PWS para ( 5.2.3.(a))

The contractor shall clean linen following guidelines established by the Association For Linen Management and accepted industry standards.

To Gov ernme nt satis faction

Zero Deviation from Standard

Periodic Surveilla nce

PRS#3 - PWS para ( 5.2.3.(b))

The contractor shall separate clean linen, iron, fold and wrap with clear plastic

Accura tely

95% Periodic Surveilla

PRS#4 - PWS para (5.2.4.(b))

90%

The contractor shall deliver clean linen back to the pickup location during the agreed upon time.

Accura tely and Timely

Periodic Surveilla

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

A.001 Quality Control Plan (paragraph 1.5.1)

Once within 10 days after contract award and no later than 30 days prior to any anticipated changes.

One each to the Con tracting Officer

Electronic delivery via email

To the Contracting Officer

A. 002 Potential issues (paragraph 1.5.1.2)

Twice, once within 4 hours. Also within 3 days.

One each to the Con tracting Officer

Phone call and Electronic delivery via email

To the Contracting Officer Representative

(COR)

A. 003 Installation Access (paragraph 1.6.1.)

Once within 10 days of award, once within 5 days of change One

Electronic delivery

To the Contracting Officer Representative

(COR)

A.004 Key Personnel (paragraph 1.9)

Once during post award meeting. One In person Contracting Officer

ATTACHMENT 1

ESTIMATED WORKLOAD DATA

ITEM NAME ESTIMATED QUANTITY

1 Linen Cleaning Week 1 LBS 800

2 Linen Cleaning Week 2 LBS 1000

3 Linen Cleaning Week 3 LBS 900

4 Linen Cleaning Week 4 LBS 1000

ATTACHMENT 2

HISTORICAL WORKLOAD DATA

ITEM NAME ESTIMATED QUANTITY

1 Linen Invoice 10/12/23 LBS 1249

2 Linen Invoice 10/3/23 LBS 3212

3 Linen Invoice 9/26/23 LBS 2357

4 Linen Invoice 9/19/23 LBS 1435.8

5 Linen Invoice 6/29/23 LBS 1986.9

6 Linen Invoice 6/14/23 LBS 723.9

7 Linen Invoice 6/1/23 LBS 1449.2

8 Linen Invoice 5/18/23 LBS 1676.7

9 Linen Invoice 5/4/23 LBS 1254.3

10 Linen Invoice 4/20/23 LBS 1148.2

Requirements Washing, Drying, Folding, and Delivery of Bedsheets, Towels, Tablecloths, and Comforters.

Packaging and Marking

Inspection and Acceptance

Overall Contract Inspection/Acceptance Locations

Inspection and Acceptance Location

Both Destination Instructions: Inspection and Acceptance of Services will be accomplished by Melissa Neal or designated representative.

All changes to the terms and conditions of the contract will be accomplished by the Contracting Officer by formal Contract Modification.

DoDAAC: F8WGSV CountryCode: USA

CRTC SV

AF BPN NO MILSBILLS PROCESSES, 910 DARQUE ROAD

GARDEN CITY, GA 31418-7299

UNITED STATES

Melissa Neal Email: Melissa.Neal.1@us.af.mil Telephone: 912-963-3449

Inspection and Acceptance Location

Both Destination Instructions: Inspection and Acceptance of Services will be accomplished by Melissa Neal or designated representative.

All changes to the terms and conditions of the contract will be accomplished by the Contracting Officer by formal Contract Modification.

DoDAAC: F8WGSV CountryCode: USA

CRTC SV

AF BPN NO MILSBILLS PROCESSES, 910 DARQUE ROAD

GARDEN CITY, GA 31418-7299

UNITED STATES

Melissa Neal Email: Melissa.Neal.1@us.af.mil Telephone: 912-963-3449

Option Line Item

Inspection and Acceptance Location

Both Destination Instructions: Inspection and Acceptance of Services will be accomplished by Melissa Neal or designated representative.

All changes to the terms and conditions of the contract will be accomplished by the Contracting Officer by formal Contract Modification.

DoDAAC: F8WGSV CountryCode: USA

CRTC SV

AF BPN NO MILSBILLS PROCESSES, 910 DARQUE ROAD

GARDEN CITY, GA 31418-7299

UNITED STATES

Melissa Neal Email: Melissa.Neal.1@us.af.mil Telephone: 912-963-3449

Inspection and Acceptance Location

Both Destination Instructions: Inspection and Acceptance of Services will be accomplished by Melissa Neal or designated representative.

All changes to the terms and conditions of the contract will be accomplished by the Contracting Officer by formal Contract Modification.

DoDAAC: F8WGSV CountryCode: USA

CRTC SV

AF BPN NO MILSBILLS PROCESSES, 910 DARQUE ROAD

GARDEN CITY, GA 31418-7299

UNITED STATES

Melissa Neal Email: Melissa.Neal.1@us.af.mil Telephone: 912-963-3449

Option Line Item

Inspection and Acceptance Location

Both Destination Instructions: Inspection and Acceptance of Services will be accomplished by Melissa Neal or designated representative.

All changes to the terms and conditions of the contract will be accomplished by the Contracting Officer by formal Contract Modification.

DoDAAC: F8WGSV CountryCode: USA

CRTC SV

AF BPN NO MILSBILLS PROCESSES, 910 DARQUE ROAD

GARDEN CITY, GA 31418-7299

UNITED STATES

Melissa Neal Email: Melissa.Neal.1@us.af.mil Telephone: 912-963-3449

Option Line Item

Inspection and Acceptance Location

Both Destination Instructions: Inspection and Acceptance of Services will be accomplished by Melissa Neal or designated representative.

All changes to the terms and conditions of the contract will be accomplished by the Contracting Officer by formal Contract Modification.

DoDAAC: F8WGSV CountryCode: USA

CRTC SV

AF BPN NO MILSBILLS PROCESSES, 910 DARQUE ROAD

GARDEN CITY, GA 31418-7299

UNITED STATES

Melissa Neal Email: Melissa.Neal.1@us.af.mil Telephone: 912-963-3449

Option Line Item

Inspection and Acceptance Location

Both Destination Instructions: Inspection and Acceptance of Services will be accomplished by Melissa Neal or designated representative.

All changes to the terms and conditions of the contract will be accomplished by the Contracting Officer by formal Contract Modification.

DoDAAC: F8WGSV CountryCode: USA

CRTC SV

AF BPN NO MILSBILLS PROCESSES, 910 DARQUE ROAD

GARDEN CITY, GA 31418-7299

UNITED STATES

Melissa Neal Email: Melissa.Neal.1@us.af.mil Telephone: 912-963-3449

Option Line Item

Inspection and Acceptance Location

Both Destination Instructions: Inspection and Acceptance of Services will be accomplished by Melissa Neal or designated representative.

All changes to the terms and conditions of the contract will be accomplished by the Contracting Officer by formal Contract Modification.

DoDAAC: F8WGSV CountryCode: USA

CRTC SV

AF BPN NO MILSBILLS PROCESSES, 910 DARQUE ROAD

GARDEN CITY, GA 31418-7299

UNITED STATES

Melissa Neal Email: Melissa.Neal.1@us.af.mil Telephone: 912-963-3449

Deliveries or Performance

From 01 May 2024 to 30 Apr 2025

Line Item Delivery Schedule Estimated Quantity

Address and POC

Delivery Period From 01 May 2024 to 30 Apr

Period of Performance From 01 May 2024 To 30 Apr 2025

40,000 Pound

Ship To DoDAAC: F8WGSV CountryCode: USA

CRTC SV

AF BPN NO MILSBILLS PROCESSES, 910 DARQUE

ROAD

GARDEN CITY, GA 31418-7299

UNITED STATES

Melissa Neal Email: Melissa.Neal.1@us.af.mil Telephone: 912-963-3449

Delivery Period From 01 May 2024 to 30 Apr

Period of Performance From 01 May 2024 To 30 Apr 2025

4,815 Pound Ship To DoDAAC: F8WGSV CountryCode: USA

CRTC SV

AF BPN NO MILSBILLS PROCESSES, 910 DARQUE

ROAD

GARDEN CITY, GA 31418-7299

UNITED STATES

Melissa Neal Email: Melissa.Neal.1@us.af.mil Telephone: 912-963-3449

Option Line Item

Delivery Period From 01 May 2024 to 30 Apr

Period of Performance From 01 May 2025 To

40,000 Pound

Ship To DoDAAC: F8WGSV CountryCode: USA

CRTC SV

AF BPN NO MILSBILLS PROCESSES, 910 DARQUE

ROAD

GARDEN CITY, GA 31418-7299

UNITED STATES

Melissa Neal Email: Melissa.Neal.1@us.af.mil Telephone: 912-963-3449

30 Apr 2026

Delivery Period From 01 May 2024 to 30 Apr

Period of Performance From 01 May 2025 To 30 Apr 2026

4,815 Pound Ship To DoDAAC: F8WGSV CountryCode: USA

CRTC SV

AF BPN NO MILSBILLS PROCESSES, 910 DARQUE

ROAD

GARDEN CITY, GA 31418-7299

UNITED STATES

Melissa Neal Email: Melissa.Neal.1@us.af.mil Telephone: 912-963-3449

Option Line Item

Delivery Period From 01 May 2024 to 30 Apr

Period of Performance From 01 May 2026 To 30 Apr 2027

40,000 Pound

Ship To DoDAAC: F8WGSV CountryCode: USA

CRTC SV

AF BPN NO MILSBILLS PROCESSES, 910 DARQUE

ROAD

GARDEN CITY, GA 31418-7299

UNITED STATES

Melissa Neal Email: Melissa.Neal.1@us.af.mil Telephone: 912-963-3449

Option Line Item

Delivery Period From 01 May 2024 to 30 Apr

Period of Performance From 01 May 2026 To 31 Oct 2027

4,815 Pound Ship To DoDAAC: F8WGSV CountryCode: USA

CRTC SV

AF BPN NO MILSBILLS PROCESSES, 910 DARQUE

ROAD

GARDEN CITY, GA 31418-7299

UNITED STATES

Melissa Neal Email: Melissa.Neal.1@us.af.mil Telephone: 912-963-3449

Delivery Period From 01 May 2024 to 30 Apr

20,000 Pound

Ship To DoDAAC: F8WGSV CountryCode: USA

CRTC SV

AF BPN NO MILSBILLS PROCESSES, 910 DARQUE

Period of Performance From 01 May 2027 To 31 Oct 2027

ROAD

GARDEN CITY, GA 31418-7299

UNITED STATES

Melissa Neal Email: Melissa.Neal.1@us.af.mil Telephone: 912-963-3449

Option Line Item

Delivery Period From 01 May 2024 to 30 Apr

Period of Performance From 01 May 2027 To 31 Oct 2027

2,408 Pound Ship To DoDAAC: F8WGSV CountryCode: USA

CRTC SV

AF BPN NO MILSBILLS PROCESSES, 910 DARQUE

ROAD

GARDEN CITY, GA 31418-7299

UNITED STATES

Melissa Neal Email: Melissa.Neal.1@us.af.mil…