Bidder Questions.pdf

Bidder Ques ons Linen Service IDIQ contract:

1. What is the frequency of pick‐up / delivery (turnaround me: daily, once per week, biweekly, etc...)? This will change depending on the base opera onal tempo and the size of the transport vehicle. It will range from 1 pick‐up/drop‐off every two weeks to 1‐2 pick‐ ups/drop‐off a week. It is not likely it will exceed than 2 pick‐ups/drop offs in one week. The turn around me should be no more than 1 week for 1 pick‐up.

2. Is HLAC cer fica on required for the contractor's facility, or is experience in managing medical linens sufficient? HLAC Cer fica on is not required. No. The Contractor is expected to follow prac ces/guidelines established by the Associa on for Linen Management (ALM), and accepted industry standards. h ps://www.almnet.org/

As for the facility – it should follow sanitary condi ons as specified by the Joint Commission

(JC). h ps://www.jointcommission.org/standards/about‐our‐standards/ The Laundry Plant layout/design should incorporate a “design for asepsis” whereby clean linen neither encounters soiled linens nor shares the same physical space, thus avoiding cross‐ contamina on and/or reintroduc on of bacteria once processed.

3. My first ques on is if this is a one and done deal? No this is an IDIQ contract.

4. Also if so what dates are the services needed to be provided? See the CLIN period of performance on solicita on page 27.

5. Do you have a minimum of 4 PAR for all the materials? If so, how much backup/PAR do you have?

We have 3 PAR for all items. 1 backup.

6. Could you please provide linen ID for each item that needs service? (They need to know the manufacturer, thread counts, and etc. to determine whether they can accept or not) There is a linen exchange in process. The manufacturer will change during this contract. Equivalent size/weight items will be replaced.

Sheets: T‐200 Luxury Percale by Star Linen

a. Pillow Cases 74019WH402

b. Sheets: 74022WH402 74033WH402 74019WW402 74024WW402 74034WW402

Towels: American Hotel Register

c. Towel SfT505‐N Natural Pima

d. Wash Cloth 1111627 Magnificence

e. Bathmat AMERSC2030‐7B Registry Cam Border

f. Ma ress Pad D7D1163TXL

Table Cloths: 160TCPR120BK Choice Cloth 100% Spun Polyester Hemmed Solid Pa ern (White, Blue, Black)

Quilts: Vilano Springs, South Shore Fine Living ,Prem Quality, 100% Double Brushed 110 GSM Microfiber

This list is not inclusive of all items. Other items are equivalent.

7. Can you describe what the entrance to the facility is like? This company I'm in talk with did a job there previously in between 2020‐2021, and it took them typically an hour to even 2 hours to go through the clearance process to enter the facility. I'm thinking it is because of Covid then, but what me frame can we expect to enter the facility? The bidder should know that pick‐up/drop‐off is on a military installa on. Upon arrival at the gate, the vehicle will be searched. If the gate is busy searching other vehicles, there could be a wait. The Contractor will be expected to have unescorted creden als for base access. If they do not have the creden als, or if a new driver or new helper shows up, then the Contractors will have to be escorted on base by Housekeeping staff which could cause a delay. Typically, it takes no more than 20 minutes to gain base access. If it takes longer than that, it’s usually because there’s other vehicles in line or the Contractor’s drivers have changed.

From the gate, the Contractor will drive to the main pick‐up facility which is 1 less than mile from the gate.

8. And who is your current laundry service provider? I'm asking because it seems like there is only one that can fulfill the amount of requirements in Savannah. Are you willing to renego ate with the same vendor under what condi on? Services are provided by different local vendors on a smaller scale then what the Contract is reques ng.

9. Are we able to have pickup and delivery occur outside the gate? If not, how can we ensure mely processing of drivers during these mes? Delivery and Pick‐up will occur on base at a specified facility. Drivers and passengers are expected to a ain unescorted base access to enter base without escort. Vehicle must have current registra on. Vehicles will be searched up arrival. The length of the process will depend on how busy the gate is. We cannot ensure a me length on how long it will take to get through the gate.

10. What is the expected turnaround me for each cleaning? 7 days

11. Is there a current or previous contract for this same service? No current or previous contract.

12. Can you provide the value of the previous/current contract? N/A

13. Can you provide the name of the incumbent/awardee business, if there is one? N/A

14. What are the specific requirements for past performance? Past performance will be evaluated through the SPRS systems data base.

15. Do you require a local vendor preference? No

16. Do the linens require ironing?

Yes. Cleaned linen is expected to be wrinkle free.

“Separate clean linen, iron, fold, and wrap with clear plas c.”

17. Can you provide a detailed schedule of events and anticipated volume by each month?

Below are projec ons based off units scheduled lodge at the CRTC. The events we host are not finalized.

April 2024‐ 435 ppl

May 2024 ‐590 ppl

June 2024 ‐400 ppl

July 2024 – 200 ppl

Aug 2024 – 400 ppl

Sept 2024 – 350ppl

1 person= 2 sheets, 3 towels, pillowcase, blanket

18. Can this solicita on be subcontracted?

Yes, however please note the contract will be with the Prime Contractor and all liability for performance will be the sole responsibility of the Prime.

19. When will the Inspec on and Acceptance take place?

Inspec on/Acceptance will occur upon sa sfactorily comple ng a pickup/drop‐off of service.

Invoices will be made in Wide‐Area Workflow via PIEE which includes Inspec on/Acceptance data.

The contractor will be immediately no fied if there is an issue with or unsa sfactorily performed service.

20. What is the expected turnaround me for the laundry?

The turnaround me should be no more than 1 week for 1 pick‐up.

21. What is the es mated length of the contract?

The es mated length of the contract is 3 1/3 years maximum. This consists of a base year, two op on years, and a condi onal six‐month extension (if needed). The contract will be obligated for the base year and if required, the op on years will be exercised.

Contract Line Item (CLIN) breakdown is as follows:

Base Year

0001 & 0002 – 1 May 2024 to 30 April 2025

Op on Years (If Exercised)

1001 & 1002 – 1 May 2025 to 30 April 2026

2001 & 2002 – 1 May 2026 to 30 April 2027

Six‐Month Extension (If Needed)

3001 & 3002 – 1 May 2027 to 31 October 2027

22. Is there an incumbent? Is there informa on on how much the last award was for? N/A