Attachment 0011 TE 6.4_Laboratory Personnel Qualifications.pdf

TECHNICAL EXHIBIT 6.4

PERSONNEL QUALIFICATIONS

Revision 01

08 July 2021

1. GENERAL

The contractor shall employ one (1) Project Lead, one (1) Java Developer, one (1) PL/SQL Developer and two (2) Condition Monitoring Analysts (CMAs) on-site at the Army Oil Analysis Program (AOAP)

Program Management Office (PMO) at Redstone Arsenal, AL. The contractor shall employ an appropriate number of Laboratory Managers, Assistant Laboratory Managers and Laboratory Technicians at each laboratory location as stipulated in Technical Exhibit (TE) 6.5, Laboratory Personnel Staffing

Requirements.

2. LIST OF PERSONNEL

2.1. PROJECT LEAD [KEY PERSONNEL].

DUTIES

The Project Lead shall coordinate between government representatives and contract personnel. The

Project Lead shall be physically located on-site at the AOAP PMO, Redstone Arsenal, AL.

MINIMUM QUALIFICATIONS

2.1.2.1. Project Management Experience

The Project Lead shall possess a qualification as a Project Management Professional (PMP) at time of hire or have the capability to achieve PMP certification within twelve (12) months of the individual’s start date on the contract. If the contractor’s current Project Manager resigns or is discharged for any reason, the individual promoted or hired as a replacement must possess a PMP certification at time of hire or have the capability to achieve PMP certification within twelve (12) months of the individual’s start date on the contract. Current PMP certification requirements may be found at:

https://www.pmi.org/certifications/types/project-management-pmp.

2.1.2.2. Leadership Experience

The Project Lead shall possess demonstrated leadership experience, such as that acquired while serving in senior noncommissioned officer (E7-E9) or company grade officer (O1-O4) positions within the U.S.

Military or an equivalent position within a commercial enterprise

2.1.2.3. Quality Management Experience

The Project Lead shall possess 3 or more years of demonstrated quality management experience, such as, but not limited to, experience acquired while working with International Standards Organization (ISO) standards.

https://www.pmi.org/certifications/types/project-management-pmp

2.1.2.4. Security Clearance

The Project Lead shall be able to attain and maintain a Secret Security Clearance.

2.1.2.5. Contract Experience

The Project Lead shall be knowledgeable of the terms and conditions of the contract and be authorized to make decisions on behalf of the contractor.

The Project Lead shall possess the ability to investigate, and respond to, any discrepancy reports, cure notices, or complaints, written or verbal, arising from laboratory operations; shall provide responses to the

Government in writing.

The Project Lead shall possess experience in the collection and presentation of data for the purposes of providing periodic program evaluations to the AOAP PMO.

The Project Lead shall be available to respond on-site to continental United States (CONUS) AOAP laboratories within 72 hours during normal duty days.

2.1.2.6. Language Requirements

The Project Lead shall fluently read, write and speak English.

2.2. LABORATORY MANAGER [KEY PERSONNEL]

DUTIES

The Laboratory Manager shall be responsible for all aspects of laboratory operations, including acting as an alternate evaluator of oil analysis data on an as required basis when the CMAs (see below) are unable to provide results to the customer in a timely fashion. When acting as alternate evaluators, the Laboratory

Manager shall issue maintenance recommendations for aeronautical and non-aeronautical diesel engines, aeronautical and non-aeronautical turbine engines, transmissions, gearboxes, hydraulics and ancillary components/equipment of associated weapon systems.

MINIMUM QUALIFICATIONS

2.2.2.1. Education Requirements

The Laboratory Manager shall possess at least two years post-secondary education or on-the-job training in one or more of the following fields: oil analysis, analytical chemistry, lubrication, reliability engineering or condition monitoring (mechanical machinery). Possession of an associate degree is preferred. Only degrees from an accredited college or university recognized by the Department of

Education are acceptable to meet the education requirement. The contractor must have a prospective employee’s foreign education evaluated for its U.S. equivalency in order validate their eligibility for this position.

2.2.2.2. Certification Requirements

New personnel hired to serve as a Laboratory Manager shall possess Laboratory Lubricant Analyst (LLA)

Level II certification at time of hire. Incumbent contractor personnel selected for promotion to the position of Laboratory Manager shall possess LLA II certification at time of promotion or have the capability to achieve LLA II certification within 6 months of their promotion date. This 6 month grace period applies only once to the first individual selected for promotion to the position of Laboratory

Manager. Should this individual fail to achieve LLA II certification within the allotted timeframe, the contractor must immediately replace them with an LLA II qualified individual. The Laboratory Manager shall maintain LLA II certification for the life of the contract. Current LLA II certification requirements may be found at:

https://www.icmlonline.com/exams/Default.aspx?p=LLA2.

2.2.2.3. Evaluation Experience

The Laboratory Manager shall possess a minimum of one (1) year experience evaluating oil analysis data and issuing maintenance recommendations.

2.2.2.4. Maintenance Experience

The Government prefers laboratory managers possess experience performing operator-level maintenance and minor repairs of laboratory analytical instruments.

2.2.2.5. Security Clearance

The Laboratory Manager shall be able to attain and maintain a Secret Security Clearance.

2.2.2.6. Pre-deployment Physicals

Laboratory managers assigned to Camp Arifjan, Kuwait or the Mobile Laboratory (MOBLAB) shall be able to pass a pre-deployment physical. Current medical requirements for deployment may be found at:

https://home.army.mil/bliss/index.php/units-tenants/crc/contractor-deployer.

2.2.2.7. Language Requirements

The Laboratory Manager shall fluently read, write and speak English.

2.3. ASSISTANT LABORATORY MANAGER [KEY PERSONNEL]

DUTIES

The Assistant Laboratory Manager shall assist the Laboratory Manager with all aspects of laboratory operations, including acting as an alternate evaluator of oil analysis data on an as required basis when the

CMAs (see below) are unable to provide results to the customer in a timely fashion. When acting as alternate evaluators, assistant laboratory managers shall issue maintenance recommendations for aeronautical and non-aeronautical diesel engines, aeronautical and non-aeronautical turbine engines, transmissions, gearboxes, hydraulics and ancillary components/equipment of associated weapon systems.

MINIMUM QUALIFICATIONS

2.3.2.1. Education Requirements

The Assistant Laboratory Manager shall possess at least two years post-secondary education or on-the-job training in one or more of the following fields: oil analysis, analytical chemistry, lubrication, reliability engineering or condition monitoring (mechanical machinery). Possession of an associate degree is preferred. Only degrees from an accredited college or university recognized by the Department of https://www.icmlonline.com/exams/Default.aspx?p=LLA2 https://home.army.mil/bliss/index.php/units-tenants/crc/contractor-deployer

Education are acceptable to meet the education requirement. The contractor must have a prospective employee’s foreign education evaluated for its U.S. equivalency in order validate their eligibility for this position.

2.3.2.2. Certification Requirements

New personnel hired to serve as an Assistant Laboratory Manager shall possess Laboratory Lubricant

Analyst (LLA) Level II certification at time of hire. Incumbent contractor personnel selected for promotion to the position of Assistant Laboratory Manager shall possess LLA II certification at time of promotion or have the capability to achieve LLA II certification within 6 months of their promotion date.

This 6 month grace period applies only once to the first individual selected for promotion to the position of Assistant Laboratory Manager. Should this individual fail to achieve LLA II certification within the allotted timeframe, the contractor must immediately replace them with an LLA II qualified individual.

The Assistant Laboratory Manager shall maintain LLA II certification for the life of the contract. Current

LLA II certification requirements may be found at:

2.3.2.3. Evaluation Experience

The Assistant Laboratory Manager shall possess a minimum of one (1) year experience evaluating oil analysis data and issuing maintenance recommendations.

2.3.2.4. Maintenance Experience

The Government prefers assistant laboratory managers possess experience performing operator-level maintenance and minor repairs of laboratory analytical instruments.

2.3.2.5. Security Clearance

The Assistant Laboratory Manager shall be able to attain and maintain a Secret Security Clearance.

2.3.2.6. Pre-deployment Physicals

Assistant laboratory managers assigned to Camp Arifjan, Kuwait or the Mobile Laboratory (MOBLAB) shall be able to pass a pre-deployment physical. Current medical requirements for deployment may be found at:

2.3.2.7. Language Requirements

The Assistant Laboratory Manager shall fluently read, write and speak English.

2.4. LABORATORY TECHNICIAN (KAISERSLAUTERN ARMY DEPOT (KAD)) [KEY

PERSONNEL]

DUTIES

Laboratory technicians assigned to KAD shall evaluate lubricant analysis data and issue maintenance recommendations for aeronautical and non-aeronautical diesel engines, aeronautical and non-aeronautical turbine engines, transmissions, gearboxes, hydraulics and ancillary components/equipment of associated weapon systems.

MINIMUM QUALIFICATIONS

2.4.2.1. Education and Experience Requirements

Laboratory technicians assigned to KAD shall possess one of the following combinations of education and/or experience:

A bachelor’s degree plus three (3) years of recent, specialized experience.

An associate’s degree plus seven (7) years of recent, specialized experience

LLA II certification plus seven (7) years of recent, specialized experience

Eleven (11) years recent, specialized experience

Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet the education requirement. The contractor must have a prospective employee’s foreign education evaluated for its U.S. equivalency in order validate their eligibility for this position. To qualify for TESA (see below) using a combination of education and experience versus experience alone, academic degrees must be relatable to the knowledge required to work as a Laboratory Technician at

KAD. For example, possession of a degree in chemistry is highly desirable whereas a degree in marketing, political science or business administration would be insufficient to meet the requirement.

Specialized experience is experience which must be relatable to that required to serve as a Laboratory

Technician at KAD, such as but not limited to: experience in oil analysis, analytical chemistry, lubrication, reliability engineering, condition monitoring (mechanical machinery) and the like.

2.4.2.2. Technical Expert Status Accreditation (TESA) Requirements

Laboratory technicians assigned to KAD must receive Technical Expert Status Accreditation

(TESA) under Article 73 of the North Atlantic Treaty Organization’s (NATO) Status of Forces

Agreement (SoFA). Accreditation as a Technical Expert accords contractor personnel standing under NATO’s SoFA and is a mandatory requirement before any individual may deploy to KAD.

Contractor personnel who meet the education and experience requirements delineated in section

2.4.2.1 should prove capable of receiving TESA status from the German government.

2.4.2.3. Certification Requirements

Laboratory technicians assigned to KAD shall possess LLA II certification at time of promotion/hire.

Laboratory technicians assigned to KAD shall maintain LLA II certification for the life of the contract.

Current LLA II certification requirements may be found at:

2.4.2.4. Maintenance Experience

The Government prefers laboratory technicians assigned to KAD possess experience performing operator-level maintenance and minor repairs of laboratory analytical instruments.

2.4.2.5. Security Clearance

Laboratory technicians assigned to KAD shall be able to attain and maintain a Secret Security Clearance.

2.4.2.6. Language Requirements

Laboratory technicians assigned to KAD shall fluently read, write and speak English.

2.5. LABORATORY TECHNICIAN (EXCEPT KAISERSLAUTERN ARMY DEPOT)

DUTIES

Laboratory technicians shall operate the AOAP’s standard suite of analytical instruments in support of lubricant testing.

MINIMUM QUALIFICATIONS

2.5.2.1. Education Requirements

Laboratory technicians shall possess at least two years post-secondary education or on-the-job training in one or more of the following fields: oil analysis, analytical chemistry, lubrication, reliability engineering or condition monitoring (mechanical machinery). Possession of an associate degree is preferred. Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet the education requirement. The contractor must have a prospective employee’s foreign education evaluated for its U.S. equivalency in order validate their eligibility for this position.

2.5.2.2. Certification Requirements

The Laboratory Technician assigned to Camp Arifjan, Kuwait must possess LLA II certification at time of hire. All other Laboratory technicians shall possess LLA I certification within twelve (12) months of hire date. Once achieved laboratory technicians shall maintain LLA I certification for the life of the contract. Laboratory technicians who require LLA I certification must receive the pass/fail results from their most recent certification test prior to the one-year anniversary of their hire date. The Government will not permit uncertified laboratory technicians with pending test results to work in a laboratory beyond the anniversary of their one-year hire date. Uncertified laboratory technicians with pending test results must surrender their CAC on the one-year anniversary of their hire date.

Current LLA I certification requirements may be found at:

https://www.icmlonline.com/exams/Default.aspx?p=LLA1.

Current LLA II certification requirements may be found at:

https://www.icmlonline.com/exams/Default.aspx?p=LLA2.

2.5.2.3. Security Clearance

Laboratory technicians shall be able to attain and maintain a Secret Security Clearance.

2.5.2.4. Pre-deployment Physicals

Laboratory technicians assigned to Camp Arifjan, Kuwait or the Mobile Laboratory (MOBLAB) shall be able to pass a pre-deployment physical. Current medical requirements for deployment may be found at:

https://www.icmlonline.com/exams/Default.aspx?p=LLA1

2.5.2.5. Language Requirements

Laboratory technicians shall fluently read, write and speak English.

2.6. JAVA DEVELOPER [KEY PERSONNEL]

DUTIES

The Java Developer shall be physically located on-site at the AOAP PMO, Redstone Arsenal, AL. The

Java Developer shall perform software analysis, design, and development according to Government-defined software processes, procedures, and standards as expressed by the AOAP PMO. The Java

Developer shall interpret and analyze requirements obtained/derived from the Army customer, reviewing, verifying, and validating system specifications and other design-related documentation.

MINIMUM QUALIFICATIONS

2.6.2.1. Education Requirements

The Government prefers the Java Developer possess a bachelor’s degree in computer or electrical engineering, computer science, math, or physics. Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet the education requirement. The contractor must have a prospective employee’s foreign education evaluated for its U.S. equivalency in order validate their eligibility for this position.

2.6.2.2. Experience Requirements

The Java Developer shall possess the following experience:

Five (5) or more years of Java software development experience and/or

Five (5) or more years of Agile software development process experience and/or

Five (5) or more years of JavaScript, Angular and Java Swing experience

Unix and Windows® operating systems experience

Atlassian, Git and Agile experience

Oracle PL/SQL programming experience

SQL programming experience

2.6.2.3. Security Clearance

The Java Developer shall be able to attain and maintain a Secret Security Clearance.

2.6.2.4. Language Requirements

The Java Developer shall fluently read, write and speak English.

2.7. PL/SQL DEVELOPER [KEY PERSONNEL]

DUTIES

The PL/SQL Developer shall be physically located on-site at the AOAP PMO, Redstone Arsenal, AL.

The PL/SQL Developer shall perform software analysis, design, and development according to

Government-defined software processes, procedures, and standards as expressed by the AOAP PMO.

The PL/SQL Developer shall interpret and analyze requirements obtained/derived from the Army customer, reviewing, verifying, and validating system specifications and other design-related documentation. The PL/SQL Developer shall use advanced concepts to optimize PL/SQL based on constraints such as memory and CPU utilization.

MINIMUM QUALIFICATIONS

2.7.2.1. Education Requirements

The Government prefers the PL/SQL Developer possess a bachelor’s degree in computer or electrical engineering, computer science, math, or physics. Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet the education requirement. The contractor must have a prospective employee’s foreign education evaluated for its U.S. equivalency in order validate their eligibility for this position.

2.7.2.2. Experience Requirements

The PL/SQL Developer shall possess the following experience:

Ten (10) or more years of PL/SQL development experience

Ten (10) or more years of data modeling experience

Five (5) or more years of TOAD or equivalent IDE experience

Five (5) or more years of Agile software development

Familiarity with industry best practices, especially in PL/SQL development

2.7.2.3. Certification Requirements

The Government prefers the PL/SQL Developer possess CompTIA Security+ and operating system certification.

2.7.2.4. Security Clearance

The PL/SQL Developer shall be able to attain and maintain a Secret Security Clearance.

2.7.2.5. Language Requirements

The PL/SQL Developer shall fluently read, write and speak English.

2.8. SENIOR CONDITION MONITORING ANALYST (CMA) [KEY PERSONNEL]

DUTIES

The Senior CMA shall be physically located on-site at the AOAP PMO, Redstone Arsenal, AL and as part of the centralized condition monitoring team shall evaluate lubricant analysis data and issue maintenance recommendations for aeronautical and non-aeronautical diesel engines, aeronautical and non-aeronautical turbine engines, transmissions, gearboxes, hydraulics and ancillary components/equipment of associated weapon systems.

The Senior CMA shall obtain/maintain proficiency with analytical laboratory instrumentation used within

AOAP laboratories and employ this instrumentation along with acceptable measurement practices to perform root cause analysis, crash sample analysis, correlation studies and Accuracy & Repeatability

(A&R) testing.

The Senior CMA shall work closely with Army maintenance management personnel, site maintenance personnel, reliability specialists and engineers to identify and resolve equipment, component and lubricant related issues.

MINIMUM QUALIFICATIONS

2.8.2.1. Leadership Experience

The Senior CMA shall possess demonstrated leadership experience, such as that acquired while serving in senior noncommissioned officer (E7-E9) or company grade officer (O1-O4) positions within the U.S.

Military or an equivalent position within a commercial enterprise.

2.8.2.2. Quality Management Experience

The Senior CMA shall possess five or more years of demonstrated quality management experience, such as but not limited to, experience acquired while working with International Standards Organization (ISO) standards.

2.8.2.3. Laboratory Information Management System (LIMS) Experience

The Senior CMA shall possess experience working with a fleet maintenance management system (LIMS) with working knowledge of Global Combat Support System-Army (GCSS-A) preferred.

2.8.2.4. Technical Experience

The Senior CMA shall have experience maintaining mechanical systems in heavy equipment such as gearboxes, drive trains, turbine engines, hydraulic systems, power plant machinery, etc. and conducting root cause analysis studies to determine the sources of equipment failure. Alternative acceptable experience includes experience in crash sample analysis, correlations studies, and conducting gage R&R studies as part of a condition based maintenance program.

2.8.2.5. Other Requirements

The Senior CMA shall:

Possess the ability to aggregate, analyze, and interpret machine data to facilitate early and accurate detection of changes in weapon system health, performance, and operation

Possess the ability to communicate effectively on highly technical subject matter

Possess the ability to function effectively in a highly collaborative environment

2.8.2.6. Certification Requirements

The Senior CMA shall possess professional certification in a maintenance or tribology-related field at time of hire.

2.8.2.7. Work Day Requirements

The Senior CMA shall be available to work flexible shifts, to include a rotational on-call schedule, to ensure timely evaluation of oil analysis results as required by TM 38-301.

2.8.2.8. Security Clearance

The Senior CMA shall be able to attain and maintain a Secret Security Clearance.

2.8.2.9. Language Requirements

The Senior CMA shall fluently read, write and speak English.

2.9. CONDITION MONITORING ANALYST (CMA) [KEY PERSONNEL]

DUTIES

The CMA shall be physically located on-site at the AOAP PMO, Redstone Arsenal, AL and as part of the centralized condition monitoring team shall evaluate lubricant analysis data and issue maintenance recommendations for aeronautical and non-aeronautical diesel engines, aeronautical and non-aeronautical turbine engines, transmissions, gearboxes, hydraulics and ancillary components/equipment of associated weapon systems.

The CMA shall employ AOAP’s analytical laboratory instrumentation along with acceptable measurement practices to perform root cause analysis, crash sample analysis, correlation studies and

Accuracy & Repeatability (A&R) testing.

The CMA shall work closely with Army maintenance management personnel, site maintenance personnel, reliability specialists and engineers to identify and resolve equipment, component and lubricant related issues.

MINIMUM QUALIFICATIONS

2.9.2.1. Education Requirements

The CMA shall possess a bachelor’s degree in a STEM-related (Science, Technology, Engineering and

Mathematics) field plus familiarity with tribology and analytical chemistry. Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet the education requirement. The contractor must have a prospective employee’s foreign education evaluated for its U.S. equivalency in order validate their eligibility for this position.

2.9.2.2. Technical Experience

The CMA shall have experience with analytical laboratory instrumentation. The CMA shall have the statistics background needed to perform root cause analysis, crash sample analysis, correlation studies and

Accuracy & Repeatability (A&R) testing on data collected by AOAP labs.

2.9.2.3. Certification Requirements

The CMA shall possess a Machinery Lubrication Technician (MLT I) certification at time of hire or have the capability to achieve MLT I certification within 24 months of the individual’s start date on the contract. Current certification requirements are available on the International Council of Machinery

Lubrication (ICML) website at:

https://www.icmlonline.com/exams/Default.aspx?p=MLT1.

If one of the contractor’s current CMA resigns or is discharged for any reason, the individual promoted or hired as a replacement must possess MLT I certification at time of promotion/hire or have the capability to achieve MLT I certification within 24 months of the individual’s start date on the contract.

2.9.2.4. Work Day Requirements

The CMA shall be available to work flexible shifts, to include a rotational on-call schedule, to ensure timely evaluation of oil analysis results as required by TM 38-301.

2.9.2.5. Other Requirements

The CMA shall:

Possess the ability to communicate effectively on highly technical subject matter

Possess the ability to work both independently and as part of a team to identify positive and negative trends influencing oil analysis results and promptly notify the Government of findings and potential solutions / improvements to resolve / address these trends

2.9.2.6. Security Clearance

The CMA shall be able to attain and maintain a Secret Security Clearance.

2.9.2.7. Language Requirements

The CMA shall fluently read, write and speak English.

2.10. FOREIGN MILITARY SALES (FMS) FIELD SERVICE REPRESENTATIVE (FSR) [KEY

PERSONNEL]

DUTIES

FSRs shall train Partner Nation (PN) personnel in laboratory operations; instrument operation and maintenance; sample evaluation; and maintenance recommendation methodology. In addition, the contractor shall train PN personnel IAW ICML LLA I and LLA II certification requirements. The contractor shall employ FSR support as required for eligible foreign countries or international organizations. The FMS Letters of Request (LORs) will determine whether or not an FMS case requires oil analysis FSR support.

MINIMUM QUALIFICATIONS

2.10.2.1. Education Requirements

FSRs shall possess at least two years post-secondary education or on-the-job training in one or more of the following fields: oil analysis, analytical chemistry, lubrication, reliability engineering or condition monitoring (mechanical machinery). Possession of an associate degree is preferred. Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet the https://www.icmlonline.com/exams/Default.aspx?p=MLT1 education requirement. The contractor must have a prospective employee’s foreign education evaluated for its U.S. equivalency in order validate their eligibility for this position.

2.10.2.2. Certification Requirements

FSRs shall possess LLA II certification at time of promotion/hire. FSRs shall maintain LLA II certification for the life of the contract. Current LLA II certification requirements may be found at:

2.10.2.3. Evaluation Experience

FSRs shall possess a minimum of one (1) year experience evaluating oil analysis data and issuing maintenance recommendations.

2.10.2.4. Maintenance Experience

The Government prefers FSRs possess experience performing operator-level maintenance and minor repairs of laboratory analytical instruments.

2.10.2.5. Training Experience

FSRs shall possess extensive experience, with a minimum of at least one (1) years’ experience, training other laboratory personnel in all aspects of oil analysis and laboratory operations, to include International

Council for Machinery Lubrication (ICML) LLA I & II certification training. This experience must demonstrate familiarity with the ASTM methods used to analyze samples from oil wetted components.

2.10.2.6. Language Requirements

FSRs shall fluently read, write and speak English.