26-Q-A101 - Solicitation Q and A.pdf

Army Contracting Command—New Jersey (ACC-NJ)

W15QKN-26-Q-A101 Custodial Services – Fort Devens, MA

Solicitation: Questions & Answers

The purpose of this document is to provide answers to the questions submitted by industry during the solicitation period. The questions received are as follows:

Q1. Is this a brand-new Contract OR if there is (was) an incumbent performing these Services, If not brand new, could you please provide the current / previous contract number?

A1. This is a follow-on requirement to a current contract. The contract number is

W15QKN-24-C-5006.

Q2. When are you guys planning to solicit the solicitation?

A2. The solicitation was already posted to SAM.gov under solicitation number W15QKN-26-Q-A101 on 28 MAY 2026.

Q3. What is the price of the current or former?

A3. The total value of the current contract is $1,280,542.04.

Q4. Could the Government clarify whether the following services are to be included in the base CLIN pricing as scheduled tasks, or to be priced as separate / As-Ordered CLINs:

a. Annual stripping, waxing, and refinishing of vinyl flooring at buildings 623, 637, 658, 665, 667, 668, 669, 670, 673, 674, 693, 695, and 3413;

b. Carpet cleaning and shampooing/extraction;

c. Window Cleaning—both interior and exterior glass;

d. Spray buffing of hard floors at the frequencies indicated in TE-4 Table B

(Intensive Cleaning Facilities)

A4. As per the instructions to offerors, “Offerors shall submit a price for each FFP Contract Line Item Number (CLIN) for the base period and option periods on the SF1449 Continuation Sheet of the solicitation. Pricing shall be inclusive of all plant, labor, equipment, tools, materials, transportation, supervision, and all other services necessary to provide the Custodial Services as required and outlined in the PWS. Any deviations from

Q5. For the specialty services referenced in question 4, could the Government provide the following:

a. Total square footage of carpeted area scheduled for annual carpet cleaning/shampooing under TE-4;

b. Total square footage of vinyl / hard-floor surface area requiring annual stripping and waxing across buildings 623, 637, 658, 665, 667, 668, 669, 670, 673, 674, 693, 695, and 3413;

c. Total exterior window glass area subject to annual cleaning per PWS section 5.3.10.

A5. Please see TE-5 List of Facilities to Receive Services, Column marked Total Space to be Cleaned. Square footage by floor type is not available.

Q6. To support compliant workforce transition planning, could the Government confirm the following:

a. The current number of personnel performing under the existing contract;

b. The classification breakdown—specifically the number of full-time versus part-time personnel;

c. Their specific SCA Labor categories represented under the applicable Wage

Determination. (e.g. Janitor 11150, Heavy Cleaner 11231, Supervisor, etc.)

A6. As per the instructions to offerors, the historical labor mix used on contract is 12 Full-Time Custodians and one (1) Full-Time Supervisor. The specific SCA Labor categories of the historical labor are not available.

Q7. As a small business, we were unable to attend the site visit. Will an additional site visit be offered, or is there another opportunity available to inspect the facilities before proposals are due?

A7. At this time no additional site visits are available, however, requests will be reviewed and considered. However, stated per the Instructions to Offerors, “In no way shall failure to inspect the site constitute a grounds for claim after award”.

Q8. The solicitation references a historical labor mix of 12 full-time custodians and 1 full-time supervisor. Are offerors required to currently employ staffing levels similar to the historical labor mix, or may an offeror propose its own staffing plan and hire personnel upon contract award if selected?

A8. The historical labor mix provided is for informational purposes only. As per the Addendum to Evaluation – Commercial Product and Commercial Services section II TECHNICAL (a), “Offerors shall provide a sufficient staffing plan not exceeding three (3) pages, identifying labor categories, number of personnel, labor hours, and equipment to perform the tasks necessary as outlined in the schedules in the PWS”.

Q9. As a newly established small business with commercial cleaning experience but no prior federal contract experience, are there any additional requirements or considerations that we should be aware of when preparing our quotation?

A9. Please refer to the Instructions to Offerors for information about submitting a quote.

Q10. Could you please provide or confirm the detailed building-by-building square footage and any available workload data (including TE-3, TE-4, TE-5, or related attachments) identifying the facilities and frequencies covered under this requirement?

A10. Please refer to Table A and Table B in TE-4 for Enterprise Municipal Custodial Services Tasks and Frequency Performance Standards and TE-5 for List of Facilities to Receive Services, both located in the PWS.

Q11. The Performance Work Statement indicates normal operating hours of Monday through Friday. For religious observance, our primary operations are closed from Friday evening through Saturday daytime. Could you please confirm whether any routine custodial services are required during Friday evening, Saturday daytime, or other weekend periods? If any weekend servicing is required, would the Government be open to an accommodated schedule whereby services are performed after Saturday sundown and/or on Sunday while still meeting all performance standards and facility readiness requirements?

A11. Please refer to PWS section 1.7.5 “Hours of Operation”.

Q12. Would the Government be able to provide any of the following information, if available:

a. Current Contract Award Amount;

b. Historical Pricing Information;

c. Previous bid tabulations;

d. Incumbent contract name;

e. Historical Staffing levels

A12. Applicable answers to Q12:

a. See A3 of the Q&A sheet.

b. The Government cannot provide this information.

c. The Government cannot provide this information.

d. QB Cleaning LLC.

e. See A6 of the Q&A sheet.

Q13. We are attempting to file the SF1449 from the solicitation document but are unable to due to restrictions set on where information can be entered. Can we please obtain an updated SF1449?

A13. It is advised that if there are issues with editing or adding information on the PDF copy of the SF1449, to print-to-PDF and complete the information by hand and scan the handwritten copy to submit with the quote. Please note that any handwritten copy must be legible and clear when completed and scanned to be submitted with the quote. Any information that cannot be discerned from a handwritten copy of the SF1449 or any document submitted as part of the quote in response to this solicitation may cause the quote to be considered non-responsive and therefore ineligible for consideration of award.

Q14. Can you confirm the correct contract start date, end date, and option year dates that should be used for pricing purposes?

A14. The expected start date for the award as a result of this solicitation is expected to be 22 August 2026 through 21 April 2027 (8-month Base Year) with each option year starting on 21 April each of the following years and will be for a 12-month period.

Q15. Can you provide the facility list in Excel or another clean format, including building numbers, square footage, cleaning frequency, floor types, and restroom counts?

A15. The current version of TE-5 “List of Facilities to Receive Services” is the only one available and includes building numbers, addresses, cleaning frequency schedule, number of floors, total building square footage, square footage to be cleaned, cleans per week, square footage space to be cleaned weekly, the type of buildings, and the occupants. Information on the floor types and number of restrooms in each building are not available.

Q16. Can you provide more detail on floor care, carpet cleaning, and window cleaning requirements, including square footage and frequency by building?

A16. The PWS comprehensively addresses these activities. Table A and Table B in TE- 4 cover custodial services tasks and frequency performance standards. TE-5 List of Facilities to Receive Services, details total space to be cleaned. Square footage by floor type is not available.

Q17. Are there areas requiring specialized custodial services (e.g., medical labs, high-security areas)?

A17. See PWS Section 4.2 Classified Controlled Facility Clearance.

Q18. Are there recurring or seasonal fluctuations in facility usage that could affect workload?

A18. Table A and Table B in TE-4 cover custodial services tasks, frequency, and performance standards. TE-5 covers the facilities to receive services. Seasonal fluctuation is most likely to affect the rate at which supplies are used. See Section

5.3.6.4 Stocking and Restocking of Supplies.

Q19. Are there exact square footage breakdowns available per building for carpet vs.

hard-surface flooring (VCT/tile/concrete)?

A19. Please see TE-5 List of Facilities to Receive Services, Column marked Total Space to be Cleaned. Square footage by floor type is not available.

Q20. Are any of the 643,568 square feet located in highly restricted or secure areas that require specialized escorting or have limited working hours?

A20. See PWS Section 4.2 Classified Controlled Facility Clearance. Building 3413 requires a security escort and Building 681 will require a police officer be present.

Q21. Can the government clarify the specific 'special-event cleaning' frequency or expectations listed in the PWS?

A21. See Section 5.2 Perform Special Event Cleanings (i.e. VIP and/or event cleaning) in the PWS and Section 1.4 Scope.

Q22. What is the typical processing and issuance timeline for standard base access badges via the Fort Devens Physical Security Office once a background screening is initiated?

A22. See PWS Section 1.7.8.1 Access and General Protection/Security Policy and Procedures. A Devens RFTA visitor pass request can be submitted prior to contract start date to initiate background screening. There is no set timeline for processing and issuance.

Q23. If a worker is delayed at the gate or fails a background check, is there an approved window of time to get a backup vetted employee on-site before a PWS penalty is assessed?

A23. The Contractor shall be responsible for maintaining an adequate workforce for the uninterrupted performance of all tasks defined within this PWS.

Q24. Are custodial personnel permitted to work staggered shifts (evenings/weekends), or must all cleaning take place during standard base operating hours?

A24. Please refer to A11 of the Q&A document.

Q25. Are building maps or schematic blueprints available for download to help map out our team's routing schedules?

A25. Building plans can be made available to awarded contractor.

Q26. Are any of the facilities included in the 643,568 square foot cleaning footprint designated as SCIFs or secure vaults? If so, will those areas require our personnel to be continuously escorted, or will the building occupants move their refuse to a common unclassified area for collection?

A26. See PWS Section 4.2 Classified Controlled Facility Clearance. Building 3413 requires a security escort and Building 681 will require a police officer be present.

Q27. Is the contractor permitted to store bulk cleaning chemicals, machinery (e.g., floor buffers), and bulk consumables safely on-base, or must equipment be transported daily?

A27. Most facilities to receive service have storage closets where cleaning supplies may be stored. Utility sinks may be present in some. Additional details can be found in Section 3.2 Basic Requirements and Section 3.3 Facility/Area(s).

Q28. Will the government provide dedicated, secure storage space/closets for contractor-owned equipment and cleaning supplies in each building, or must equipment be transported around the base daily?

A28. Please refer to A27 of the Q&A document.

Q29. Will the government provide dedicated janitorial closets with operational utility sinks in every major facility?

A29. Please refer to A27 of the Q&A document.

Q30. Are consumables like hand soap, trash liners, and paper products paper goods (toilet paper, paper towels) Government-Furnished Property (GFP), or is the contractor required to purchase and supply them?

A30. Please refer to PWS Section 4.3 “Materials and Supplies”.

Q31. Can you provide guidance or examples on the format for CLIN pricing submissions?

A31. Please refer to section 9 of the Instructions to Offerors on completing a quote for submittal.

Q32. Are there any standalone sub-CLINs (SLINs) inside the solicitation document that might isolate specialized, semi-annual tasks—such as seasonal floor stripping or exterior window washing—as separate line-item quantities?

A32. No.

Q33. Are periodic tasks—such as seasonal floor stripping, waxing, and window washing—included inside the core monthly firm-fixed-price CLINs, or are they isolated as separate, standalone SLINs where we bill only upon completion of the specific service event?

A33. Yes, they are included in the core monthly FFP CLINs.

Q34. If periodic tasks are priced separately, what is the exact estimated annual or semi-annual frequency we must use to multiply our unit pricing for the option years?

A34. All tasks to be performed in accordance with the PWS, shall be included in the Offeror’s monthly Unit Price.

Q35. Can the Government confirm that standard FAR 28.307-2 commercial insurance minimums apply ($500k General Liability / $500k Auto Liability), or are there elevated liability limits required due to the specific operations of any facilities on this tour?

A35. Please refer to the Required Insurance section on the solicitation continuation page for insurance limits IAW FAR 28.307-2.

Q36. Are there peak operational periods that require increased staffing or additional services?

A36. Please refer to A23 of this Q&A document.

Q37. Are after-hours or weekend coverage requirements anticipated?

A37. Please refer to A11 of the Q&A document.

Q38. The PWS explicitly excludes biohazard cleaning at medical facilities and severe toilet overflows. Can the Government confirm that if a routine building area or restroom encounters a biohazard or bodily fluid spill, the Government will handle the initial specialized containment before our staff is cleared to resume standard custodial services?

A38. Notification of a biohazard situation to the COR will result in the Department of Public Works maintenance crew notification and response. The location will be cleared before custodial services are resumed.

Q39. Historically, what are the most common areas where building occupants submit complaints, and what facility types on this footprint typically require the most aggressive Quality Control oversight from the supervisor?

A39. Areas where cleaning needs are communicated most often are from those with heavy usage (i.e. the gym). The solution has most often been establishing the best time of cleaning to accommodate the number of persons using the space or the necessity for restocking.

Q40. The PWS mentions window washing. Can the government clarify if this requirement includes exterior windows above the first floor, and if so, is specialized rigging equipment required?

A40. See PWS Section 2.1.15 Exterior Windows, 2.1.23 Interior Window, 5.3.9 Interior Glass, and 5.3.10 Exterior Glass.

Q41. What is the expected historical frequency for full floor stripping and waxing versus routine buffing? Are these services expected to occur after standard duty hours?

A41. See Table A and Table B in TE-4 for details on the frequency of these services. All performance shall be completed IAW PWS Section 1.7.5 “Hours of Operation”.

Q42. Does the Fort Devens DPW or the COR have a preferred format or Excel spreadsheet for the Monthly Performance Report logs, or should we include our own custom reporting template as an appendix in our Quality Control Plan (QCP) submission?

A42. The COR can provide a sample template for editing/use in documenting daily/weekly performance, but the contractor is free to design and use any template that best serves their documentation needs.

Q43. What reporting or documentation is expected for daily/weekly performance, incident reporting, or corrective actions?

A43. The COR can provide a sample template for editing/use in documenting daily/weekly performance, but the contractor is free to design and use any template that best serves their documentation needs.

Incident reporting is covered in PWS Sections 1.7.11.8.1 Emergency Medical Treatment and Section 1.7.11.9 Accident Reporting.

Corrective Actions are noted in the PWS Section 5.11 Quality Control Report.

Q44. How frequently should progress meetings or inspections be scheduled with DPW representatives?

A44. Progress meetings can be scheduled at the discretion of the parties.

Q45. What specific security clearance level or vetting process (e.g., NCIC-III, National Agency Check, basic CORI) is required for contractor personnel to obtain base access badges, and what is the typical processing timeframe?

A45. See PWS Section 1.7.8.1 Access and General Protection/Security Policy and Procedures.

Contractors must submit a Devens RFTA visitor pass request to DES for vetting prior to the contractor’s arrival. Each contractor must be a U.S. citizen, have no felony convictions, and successfully pass an NCIC III background check. After vetting is complete, DES will issue a hard contractor card valid for one year, which the contractor will use to access the installation. Because NCIC background checks are only valid for one year, all contractors must be re-vetted annually. Anyone who wants/needs access to the installation must pass the background check prior to gaining access to the installation. There is no cost associated with the background check and there is no fingerprinting.

Q46. Are there any buildings currently being cleaned by in-house staff or are all being cleaned by an outside vendor?

A46. The buildings included in the PWS are being cleaned by the current contractor.

Q47. Based on historical data, how many times has emergency cleaning been required?

A47. In the past two years there has not been any emergency cleaning needed.

Q48. Could any emergency cleanings occur outside of the normal business hours or days of operation?

A48. In the past two years there has not been any emergency cleaning needed.

Q49. What will be the transition expectations between the current vendor and new vendor?

A49. PWS Section 1.7.11.6 Phase In/Out Period has been removed. An updated version of the PWS will be provided with this Q&A document in the corresponding amendment.

Q50. Will there be trash receptacles at every building or is there a central dumpster that all the trash should be put in?

A50. Brown or yellow 6-cubic yard municipal waste dumpsters are located throughout the installation and are available for bagged trash. Once contract is awarded, a map of the locations will be provided.

Q51. Are there separate trash and recycling dumpsters used or will all waste go into the same dumpster?

A51. Recycling goes into blue 90-gallon recycling totes located throughout the installation. There are several 6-cubic yard cardboard recycling dumpsters located throughout the installation. Once contract is awarded, a map of the locations will be provided.

Q52. Can the Government clarify how “as needed” or additional services outside the routine scope will be authorized and billed?

A52. If services are requested and determined to be within the scope of the requirements, but not initially included in the applicable PWS associated with this requirement, a modification may be issued to include those additional services.

Q53. Are there any limitations on the percentage of work that may be subcontracted to a Teaming Partner?

A53. Please refer to FAR Overhaul Clause 52.219-14.

Q54. Can the Government confirm that the following list of holidays will not be required?

• New Years Day - January 1

• MLK Jr Day – 3rd Monday in January

• Presidents’ Day – 3rd Monday in February

• Patriots’ Day – 3rd Monday in April

• Memorial Day – Last Monday in May

• Juneteenth - June 19

• Independence Day - July 4

• Labor Day – 1st Monday in September

• Columbus Day – 2nd Monday in October

• Veterans Day - November 11

• Thanksgiving Day – 4th Thursday in November

• Christmas Day – December 25

A54. Please refer to PWS Section 1.7.4 Recognized Holidays.

Q55. Will one or more of the buildings be under construction or closed during the contract period of performance?

A55. See Section 1.7.5 Hours of Operations for reasons closures may occur as well as

1.7.5.3 Unforeseen Building Closures. Should any of the buildings be closed for the reasons details in the PWS, notification will be made to the Contractor.

Q56. Will there need to be post construction clean-up performed by the contractor? If so, should this be added as a separate line item in the bid schedule?

A56. No. The Contractor responsible for the construction is also responsible for the follow-up cleaning to restore the building to its pre-construction state.

Q57. Will the Government be providing Common Access Cards (CAC) or badges for the contractor? Will the contractor get a badge of some sort that shows they are okay to be in the base and in the facilities?

A57. See PWS Section 1.7.8.1 Access and General Protection/Security Policy and Procedures. Please also refer to A45 of the Q&A document.

Q58. Is there a percentage or weight given to the following identified evaluation factors in the solicitation?

1. Technical

2. Price

3. Past Performance

A58. No.

Q59. Have any buildings been added, removed, or taken off contract since TE-5 was prepared?

A59. Building 697 has been demolished.

Q60. Any pending renovations or demolitions that could reduce scope during the base period?

A60. Any such activities have not been confirmed at present.

Q61. Have there been recent changes pushing toward either end of the +/-10% fluctuation range of the scope and square footage?

A61. None are known at present.

Q62. Can we physically verify low cleanable SF numbers on the walk (e.g., Bldg 697:

42,600 total / 653 cleanable)?

A62. The walk has been completed. Please refer to A7 of the Q&A document.

Q63. Can we walk Building 3413 (51 Lovell St) specifically - largest facility at 118,592 SF / 87,121 cleanable?

A63. Please refer to A7 of the Q&A document.

Q64. Which specific buildings require Government escort at all times?

A64. See PWS Section 4.2 Classified Controlled Facility Clearance. Building 3413 requires a security escort and Building 681 will require a police officer be present.

Q65. How many personnel will likely require National Agency Checks (NAC)?

A65. Please refer to A45 of this Q&A. See PWS Section 4.2 Classified Controlled Facility Clearance.

Q66. What is the typical NAC processing time - does it affect the phase-in start date?

A66. Please refer to A65 of this Q&A.

Q67. What does the badging/access card process look like for contractor employees?

A67. Please refer to A45 of this Q&A.

Q68. Is there a cost or lead time for badging we should factor in?

A68. Please refer to A45 of this Q&A.

Q69. Have FPCON changes historically affected contractor access or schedules?

A69. No such impacts are known to have occurred within the last two years.

Q70. How is access managed for range support buildings (FB, RB, RE, RV series)?

A70. Contractors check-in at the Range Operations Building ahead of providing services to buildings on South Post.

Q71. Can cleaning of restricted-area buildings be scheduled on a standing weekly window, or is escort arranged ad hoc?

A71. See PWS Section 4.2 Classified Controlled Facility Clearance.

Q72. Who is the incumbent contractor?

A72. Please refer to A12 of the Q&A document.

Q73. Are you satisfied with their performance?

A73. The Government will not provide and answer to this question.

Q74. What are the most common complaints or deficiencies under the current contract?

A74. Please refer to A73 of the Q&A document.

Q75. What does the incumbent do well that you want continued?

A75. Please refer to A73 of the Q&A document.

Q76. Has the incumbent used any specialized equipment we should be aware of?

A76. Information not available. Please refer to PWS Section 4.4 Equipment.

Q77. Is the incumbent staffing model (12 custodians, 1 supervisor) actually sufficient, or has there been a gap?

A77. The historical labor mix provided is what is currently being used to support this requirement.

Q78. Is the current contractor on-site 7 days a week?

A78. No. See Section 1.7.5 Hours of Operations

Q79. Is the gym / fitness center cleaned daily, 7 days a week?

A79. Please refer to A78 in the Q&A document.

Q80. Building 685 is the only B+ (CLI Green) facility - is that a Child Development Center (CDC)?

A80. As noted in TE-5, Building 685 is the gym. There are no CDC buildings on the installation.

Q81. Is there a children's area or daycare space that requires child-friendly, non-toxic cleaning products?

A81. There are no childcare buildings on the installation.

Q82. For barracks (667, 668, 669, 670, 673, 674, 658, 693, 695) - what are the actual floor types (carpet, VCT, tile)?

A82. Floor types may vary by room and building.

Q83. Are there showers or locker rooms in the barracks requiring daily attention?

A83. Table A and Table B in TE-4 cover custodial services tasks and frequency performance standards. TE-5 covers the facilities to receive services with details about each.

Q84. Building 665 (Physical Fitness Center) - what is the current condition of the floors?

A84. The floors have been maintained in line with the current Custodial Contract PWS.

Q85. Any existing strip/wax buildup issues in the PFC?

A85. No issues have been reported.

Q86. Are there floors requiring stripping and refinishing not obvious from the TE-4 frequency table?

A86. TE-4 and TE-5 provide details of floors to be stripped and waxed.

Q87. What is the current restroom condition across the barracks - any fixture or dispenser issues the contractor will inherit?

A87. The restrooms have been maintained in line with the current Custodial Contract

PWS.

Q88. Is there contractor storage space available on-post for equipment and supplies?

A88. There are typically storage closets in the buildings to be serviced where cleaning supplies may be stored.

Q89. If so, which building, what size, and where is it relative to the main building cluster?

A89. Sizing of storage space varies by building. The buildings are spread out between three locations.

Q90. Can contractor vehicles park at buildings during service, or is there central parking only?

A90. Parking is available throughout the locations with facilities to be cleaned.

Q91. What is the realistic drive time between Main Cantonment, 3400 Area, and range buildings?

A91. Approximate drive-time between all locations is 7 minutes.

Q92. Is a second vehicle or separate crew staging required for the range building cluster?

A92. Please refer to PWS Section 1.1 Description of Services/Introduction.

Q93. What are the standard operating hours for administrative buildings?

A93. See PWS Section 1.7.5 Hours of Operations.

Q94. Are any buildings 24/7 operational?

A94. Please refer to A93 of the Q&A document.

Q95. For transient training barracks - is occupancy tied to a predictable training rotation or does it vary week to week?

A95. Occupancy can vary but cleaning frequency is as detailed in TE-4 and TE-5 of the

PWS.

Q96. Are there blackout periods when cleaning cannot occur (training events, exercises, lockdowns)?

A96. Please refer to PWS Section 1.7.5.

Q97. What is the preferred service window for the dining facility?

A97. The dining facility (Building 665) is no longer in use as a dining facility. There is no preferred service window.

Q98. Are soap and paper towel dispensers standardized across buildings, or is there a mix of types?

A98. There are a mix of types.

Q99. Are there shower facilities beyond the barracks and PFC that require body wash?

A99. There are showers in buildings that are not utilized as barracks.

Q100. Has AbilityOne sourcing been enforced with the incumbent?

A100. No.

Q101. Is there an approved product list the Government expects the new contractor to match?

A101. Please refer to PWS Section 4.1 General.

Q102. How frequently are unscheduled cleaning work orders issued?

A102. Unscheduled work orders are sporadic and based on need.

Q103. What triggers them most often (spills, VIP visits, training events)?

A103. Please refer to A102 of the Q&A document.

Q104. Is there an average monthly volume of unscheduled work orders the Government can share?

A104. Please refer to A102 of the Q&A document.

Q105. Are there specific buildings or events that reliably generate surge demand?

A105. Please refer to A18 of the Q&A document.

Q106. Who will serve as the COR - will it be Noelle Aguiar or someone else?

A106. It is anticipated that the COR will be established once the contract is awarded.

Q107. How does the COR prefer to receive the monthly scheduled cleaning work report?

A107. There is no preference for the receipt of monthly reports.

Q108. Does the Government use inspection software or mobile tools for QASP surveillance, or is it paper-based?

A108. Weekly checks are conducted in-person assessing the conditions of buildings to be serviced.

Q109. How quickly does the COR typically respond to service delay notifications?

A109. Receipt of the notification is typically made by cell-phone text.

Q110. Can a service vehicle realistically reach range support buildings and return in one shift?

A110. Time to complete the cleaning services of Range Support Buildings depends on multiple factors. A comprehensive walkthrough will take place once contract is awarded so contractor may arrange schedule to best meet the capabilities of their staffing.

Q111. Note restroom fixture condition - broken dispensers become contractor cost.

A111. Current conditions are in line with the current Custodial Contract PWS.

Q112. Note floor condition in barracks - wear, wax buildup, damaged VCT.

A112. Please refer to A111 of the Q&A document.

Q113. Note elevator presence in multi-story buildings (637, 638, 642, 644 are 3-floor).

A113. Elevators are either not present or not in service at this time.

Q114. Note trash volume in high-traffic buildings.

A114. Estimates are not available at this time.

Q115. Note lighting in storage/mechanical areas.

A115. Lighting is of appropriate brightness and function for purpose.

Q116. Confirm signage or layout maps posted in buildings match TE-5 room counts.

A116. TE-5 does not detail room counts but Total Space to be Cleaned (sq. ft.) is provided.

Q117. Please share details – current contractor/s and contract annual value. What is the current budget assigned for this solicitation?

A117. Please refer to A12 for incumbent and A3 for the current on-going contract total value in the Q&A document. The current budget for this solicitation will not be given.

Q118. Is there any preference for the resident bidder (local or state address) over the non-resident bidder (non-local, other state address for the head office)?

A118. No.

Q119. What are the current cleaning shift timelines?

A119. Custodial services are provided within the government’s regular hours of operation.

Q120. Is there any work demand in the evenings and or weekends?

A120. Please refer to A11 of the Q&A document.

Q121. Is there a need for a Day Porter; please state facility-wise if any?

A121. To our knowledge, this role has not been included in the current Custodial Contract.

Q122. Is there any need for criminal background checks/fingerprinting for custodial staff?

A122. Please refer to A45 of the Q&A document.

Q123. Please provide the cleanable square footage stated for the facility with breakdown by its type e.g. carpeted, hard, tiled, wooden / terrazzo / VCT, etc.

A123. See TE-5 for Total Space to be Cleaned (sq. ft.). A breakdown of type is not available.

Q124. Are there any specific needs related to licensing/permit/certifications?

A124. See PWS Section 1.3 Objectives, 1.7.8 Security Requirements, and 3.4 Privately Owned Vehicles. For additional details, see the complete PWS.

Q125. Is the current janitorial staff attached to a labor union? If yes, please provide union/s contact details and the CBA applicable, if any.

A125. The current contract staff is not part of a union.

Q126. Please provide the floor plan-wise facility drawings for the facility

A126. Please refer to A25 of the Q&A document.

Q127. Please confirm if internal window washing (above 10’ height) , external window washing, parking lots, and ground maintenance are part of this RFP’s SOW. If any, please clarify in detail.

A127. For clarification, this is not a request for proposal [RFP], this is a request for quote [RFQ], and the document is not a statement of work [SOW] it is a performance work statement [PWS].

See PWS Section 2.1.15 Exterior Windows, 2.1.23 Interior Window, 5.3.9 Interior Glass, and 5.3.10 Exterior Glass.

See 3.5 Utilities and Services. Neither parking lot maintenance nor grounds maintenance is a component of this PWS.

Q128. Please clarify the bid bond and or performance bond-related need, if any.

A128. No bid bond and/or performance bonding required.

Q129. Solicitation included a copy of Wage Determination. Please confirm this location is non-union?

A129. Please refer to A125 of the Q&A document.

Q130. Are any of the custodial areas designated a hazardous pay differential?

A130. No.

Q131. Wages shown in the WD are eff 04/26, but will they increase in optional years?

A131. The wages and health and welfare (H&W) rates are determined by the Department of Labor.

Q132. Does the phase in/phase out plan (10 business days) begin immediately following contract award date?

A132. Please refer to A49 of the Q&A document.

Q133. Is the expectation that we will transition current staff in 10 business days or are we to recruit/hire all workforce?

A133. Please refer to A49 of the Q&A document.

Q134. Is the Historical Labor Used on Previous Contract information still current and accurate. Can it apply to this bid?

A134. The historical labor mix provided is still current.

Q135. Is the CLIN the proper format for FFP billing submittal or does it just correspond to “As Required” work? Do we have a billing template or format that we need to use for FFP billing?

A135. Please refer to DFARS clause 252.232-7006 Wide Area Workflow.

Q136. What is the billing frequency – semimonthly, monthly?

A136. Billing is based on the frequency of the CLIN. The CLINs under this requirement have a monthly unit of measure, so billing shall occur monthly.

Q137. Are trainings billable, and are they done outside of work hours? (bill-rate?)

A137. Trainings will be completed during work hours.

Q138. Are special event cleanings / “as-required” work considered non-recurring and @ billable OT?

A138. See Section 5.2 Perform Special Event Cleanings (i.e. VIP and/or event cleaning) in the PWS and Section 1.4 Scope.

Q139. Can we request an excel copy of the TE-5 Technical Exhibit - List of facilities incl.

each building sqft?

A139. The TE-5 included in the PWS is the only available copy, therefore an excel file will not be provided.

Q140. Can we request a current supply, materials, and eqpt list incl. historical usage and purchase/refill frequency if available?

A140. This information is not available.

Q141. How will crews move throughout the facility. 66 Building + 643K sqft and 5K acres.

A141. Please refer to A92 in this Q&A document.

Q142. How will custodians move eqpt between buildings? Will they need to use their personal vehicles or govt vehicles/govt transport?

A142. Please refer to A92 in this Q&A document.

Q143. Can we request a copy of the cleaning and tasks - frequency schedule ?

A143. Please refer to TE-4 Enterprise Municipal Custodial Services Tasks and Frequency Performance Standards in the PWS.

Q144. Can QCM/QCI Position be combined in this contract? Or is this contract too large that both positions are required?

A144. Yes.

Q145. Are exhibit TE 4A & TE 4B- accurate? Can we receive them in excel?

A145. The TE-4A and TE-4B included in the PWS are the only available copies, therefore an excel file will not be provided.

Q146. Can you confirm you are only requiring three pages of technical volume?

A146. Please refer to A8 of the Q&A document.

Q147. Is there a page limitation for the past performance?

A147. While Past Performance is not required to be provided by the evaluation criteria listed in the solicitation, please limit to no longer than three references of Federal contracts that are relevant and recent (within the last three years).

Q148. Are any of the service daily and would that be Monday-Friday or Sunday through Sat 7 days a week?

A148. See Section 1.7.5 Hours of Operations

Q149. Would a Letter of Intent from the insurance carrier confirming Workers Compensation Coverage will be bound upon award acceptable for bid submission purposes with a full Certificate of Insurance to follow immediately upon potential award?

A149. IAW FAR clause 52.228-5 “The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at least the kinds of minimum amounts of insurance required in the Schedule or elsewhere in the contract. Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that the required insurance has been obtained”.