VHA ICARE Standards.pdf

PDF 3 MB Posted

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J041--FY23: Gainesville Chiller Plant Maintenance Base plus Four
Solicitation number
36C24823Q0277
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This document contains the core values and characteristics of the United States Department of Veterans Affairs. The VA's core values focus minds on the mission of caring for veterans and guide actions toward service. The core values are Integrity, Commitment, Advocacy, Respect, and Excellence. Core characteristics describe what the VA stands for including being Trustworthy, Accessible, Quality-focused, Innovative, Agile, and Integrated. All VA employees are directed to reaffirm their commitment to the mission and values, with a focus on stewardship, responsiveness, quality, and overcoming negative perceptions. The values aim to position the VA as the provider of choice for veterans through demonstrated care.

The related federal contract opportunity is a solicitation from the Department of Veterans Affairs Veterans Health Administration seeking maintenance services for the Gainesville Chiller Plant. Request for Quote number 36C24823Q0277 provides maintenance for the base year plus four option years. The opportunity is set aside for small businesses and responses are due on a specified date.

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File Type Posted
36C24823Q0277 0002_5.docx DOCX document
36C24823Q0277 0002_4.docx DOCX document
Chiller Plant Sign-In Sheet.pdf PDF
Revised- SOW Plant Chillers.docx DOCX document
36C24823Q0277 0002_3.docx DOCX document
36C24823Q0277 0002_2.docx DOCX document
36C24823Q0277 0002_1.docx DOCX document
36C24823Q0277 0002.docx DOCX document
36C24823Q0277 0001.docx DOCX document
Chiller Plant Description.docx DOCX document
Past Performance Survey.pdf PDF
VHA Seasonal Influenza Vaccination Program.pdf PDF
36C24823Q0277.docx DOCX document
852.219-77 VA Notice of Limitations on Subcontracting.docx DOCX document
36C24823Q0277_1.docx DOCX document
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This document contains U.S. Department of Veterans Affairs proprietary business information and may not be reproduced without permission.

VA CORE VALUES AND CHARACTERISTICS

Because I CARE, I Will...

VA Core Values

Secretary’s Message

“…..it is critical that all of us at VA reaffirm our commitment to our mission and our values. Our commitment to serving Veterans must be unquestioned. Veterans must know that we are “all in” when it comes to accomplishing our mission and living by our values.

Therefore, I am directing that all Under Secretaries and Assistant Secretaries, or those acting in that capacity, report to me by Friday, August 22, via email or phone call, that they and their employees have reaffirmed their commitment to both our mission and our values….”

Secretary Robert A. McDonald

VA Core Values and Characteristics

No organization can succeed without values to match its mission.

Our mission, as the Department of Veterans Affairs, is to care for those “who shall have borne the battle” and for their families and survivors.

Our core values focus our minds on our mission of caring and thereby guide our actions toward service to others.

Much progress has been made across VA, and much more remains to be done

• Position VA to be the provider of choice for all Veterans

• Demonstrate how much we truly care about Veterans, through:

– Stewardship

– Responsiveness

– Quality

• Overcome negative perceptions

• In a changing world, Core Values provide an enduring description of our culture and how we care for Veterans

• Not new, just formalized– we live by them every day

• Relevant, meaningful and actionable for all VA employees–no matter where we work

Who We Are

Core Values also serve a bonding function across VA

• Unified in our mission:

– To fulfill President

Lincoln’s promise, “To care for him who shall have borne the battle and for his widow, and his orphan.”

What We Stand For

VA Core Characteristics

Core Characteristics describe what we stand for, what we must be:

¨ Trustworthy

¨ Accessible

¨ Quality

¨ Innovative

¨ Agile

¨ Integrated

Every day, you demonstrate who we are and what we stand for

• Look for every opportunity to demonstrate our values in action

• Think, “I CARE, therefore I will…” in everything you do and everyone you encounter

• Recognize and celebrate I CARE behaviors when you see them in action

• Embrace our quest to achieve the characteristics that will continue VA’s transformation

• Consider ways our Core Values can further unify us all in our mission

Visit the I CARE Intranet site today:

vaww.va.gov/ICARE

138/8/14

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