Veterinary Services_ Pre-Bid Conference_PPT.pptx

PRINCE GEORGE’S COUNTY, MARYLAND

OFFICE OF PROCUREMENT

Veterinary Services Prince George’s County Department of the Environment Animal Services Division Pre-Proposal Conference - Request for Quotation WS1806934386 August 20, 2026 | 10:30 AM ET

Prince George’s County, Maryland | Office of Procurement Pre-Bid Conference

Welcome attendees. Confirm this conference is for RFP WS1280640899, Emergency Medical Transport Billing and Associated Services. Remind attendees to monitor SPEED and eMMA for amendments.

Procurement Integrity

Ensuring integrity and transparency throughout the procurement process is essential.

The list of attendees and this presentation will be posted in SPEED and on eMMA (eMaryland Marketplace Advantage).

*Please note that this conference is being recorded.*

Veterinary Services – Pre-Bid Conference

RFQ WS1806934386

Frame the meeting: this is an overview only and does not amend the solicitation. Written amendments control.

Purpose

The purpose of this meeting is to provide an overview of this requirement for Veterinary Services located at the Prince George’s County Animal Shelter.

Prince George’s County wants to ensure attendees have a clear understanding of the scope of services, operational environment, and expectations so you can prepare strong and informed proposals.

Our goal is to promote fairness, increase competition, and reduce potential misunderstandings during both the procurement process and contract performance.

Frame the meeting: this is an overview only and does not amend the solicitation. Written amendments control.

RFQ WS1806934386

The Prince George’s County Animal Services Division plays a critical role in protecting the health, safety, and welfare of both animals and residents throughout Prince George’s County. The Animal Services Facility and Adoption Center provides shelter, daily care, medical and veterinary services, adoption, foster and rescue opportunities, animal control services, pet licensing, vaccination and spay/neuter resources, and community education.

The facility cares for a diverse population of animals, including animals that are homeless, stray, surrendered, abused, neglected, sick, or injured. Because many animals entering the facility require medical evaluation, preventive care, treatment, surgery, or ongoing veterinary attention, access to qualified and responsive veterinary services is essential to the County's ability to provide humane and appropriate care.

This solicitation for Veterinary Services is therefore an important component of the Animal Services Division's overall mission. The County is seeking qualified veterinary providers who can partner with the Animal Services Division to support the health and welfare of the animals in its care and help promote positive outcomes, including recovery, adoption, rescue, foster placement, or reunification with their owners.

Frame the meeting: this is an overview only and does not amend the solicitation. Written amendments control.

Introductions

Office of Procurement

Department of the Environment Animal Services Division Team

Frame the meeting: this is an overview only and does not amend the solicitation. Written amendments control.

Today’s Conference Discussion

Procurement Ground Rules Communication channels, amendment process, and submission reminders.

Scope & Performance Scope Requirements and Contractor Expectations

Bid Response Submissions, technical content and pricing

Evaluation Overview How the County will review Bid submissions and determine best value.

Questions & Next Steps SPEED questions deadline, closing date, and written answers process.

Frame the meeting: this is an overview only and does not amend the solicitation. Written amendments control.

Key Procurement Information

Item Details

Solicitation RFQ-WS1806934386 Veterinary Services

Issue Date August 14, 2026

Pre-Proposal Conference August 20, 2026, at 10:30 AM Eastern Time

Questions Due August 25, 2026, at 4:00 PM Eastern Time; all questions through SPEED

Proposal Closing September 03, 2026, at 4:00 PM Eastern Time

Submission Platform SPEED only; no hard copy, email, or facsimile submissions

Emphasize deadlines. State that all proposal submissions must be electronic in SPEED. Direct all questions through SPEED by the deadline.

Communication & Amendment Rules

Written Amendments Control Any changes to the solicitation will be issued through written amendments. Vendors are responsible for reviewing all amendments before submitting a proposal.

Q Use SPEED for Questions Questions must be submitted through SPEED. Answers will be posted in SPEED for all prospective Offerors.

Procurement Officer TaJuana Nelson, Department of the Environment TRNelson1@co.pg.md.us Reference RFQ in WS1806934386 communications.

Bid Responsibility Offerors must monitor SPEED and eMMA for updates. Failure to acknowledge or comply with amendments may affect responsiveness.

Clarify that verbal responses at the conference do not modify the solicitation. Offerors should submit all questions through SPEED.

Procurement Objective

RFQ WS1806934386

The County seeks to procure professional technical services from multiple licensed Veterinarians to provide services at the Animal Shelter Facility and Adoption Center, and local area veterinary hospitals and to provide rabies vaccinations and wellness checks at the Animal Services Facility And Adoption Center.

Veterinary services range widely depending on the type of animal and may include indirect veterinary services such as those needing interpretation: ie.: bloodwork and x-rays in which services are remote.

The term shall be for 2-year base period and three (3) one (1) year option periods if agreed upon by both parties.

Summarize the purpose of the RFP: turnkey EMS billing and associated services with transparency, reporting, compliance, and continuity.

Purpose

Veterinary Services – Pre-Bid Conference

RFQ WS1806934386

The purpose of this procurement is to ensure continuity of veterinary care, improve animal health outcomes, reduce the spread of communicable diseases within the shelter population, support increased live-release and adoption rates, provide emergency and routine medical treatment, and maintain compliance with animal welfare standards.

The resulting contract will enable the County to obtain timely, reliable, and cost-effective veterinary services necessary to support the daily operations of the Animal Services Facility and fulfill its responsibility to protect the health, safety, and welfare of both animals and the residents of Prince George's County.

Recent investments by the County, including the addition of its first full-time in-house veterinarian, reflect the County's ongoing commitment to strengthening veterinary care; contracted services remain necessary to provide additional capacity, specialized expertise, and operational continuity.

Highlight that the Contractor must provide all services needed to support EMS billing. Also clarify that financial reconciliation data is required, but direct integration to County financial systems is not.

Program Intent

Veterinary Services – Pre-Bid Conference

RFQ WS1806934386

Work to be performed shall include, but not be limited to, providing comprehensive professional veterinary services for animals housed at the Prince George's County Animal Services Facility and Adoption Center.

Services shall include medical examinations, wellness assessments, disease prevention and treatment, vaccinations, diagnostic testing, laboratory services, radiology, emergency and routine medical care, surgical procedures, spay/neuter services, pain management, prescription medications, euthanasia when medically or legally necessary, and related veterinary consultations. The Contractor shall furnish all veterinary expertise and resources necessary to provide timely, humane, and high-quality veterinary care.

Highlight that the Contractor must provide all services needed to support EMS billing. Also clarify that financial reconciliation data is required, but direct integration to County financial systems is not.

Scope of Services: What the County Expects Veterinary Medical Examinations Perform comprehensive intake, wellness, and follow-up examinations for shelter animals. Assess overall health and develop treatment plans as appropriate.

Preventive Veterinary Care Administer core vaccinations. Provide parasite screening, prevention, and treatment. Perform heartworm, FeLV/FIV, and other disease testing as medically indicated.

Medical Treatment Diagnose and treat illnesses, injuries, and infectious diseases. Prescribe and administer medications. Provide wound care, pain management, and supportive treatment.

Surgical Services Perform routine and medically necessary surgical procedures. Conduct spay and neuter surgeries. Provide pre-operative evaluations and post-operative monitoring.

Highlight that the Contractor must provide all services needed to support EMS billing. Also clarify that financial reconciliation data is required, but direct integration to County financial systems is not.

Veterinary Services – Pre-Bid Conference

RFQ WS1806934386

Emergency Veterinary Care Respond to urgent and emergency medical situations. Stabilize critically injured or ill animals and recommend appropriate treatment or referral when necessary.

Diagnostic Services Perform or coordinate laboratory testing. Interpret diagnostic results. Provide radiology and other diagnostic imaging as required.

Humane Euthanasia Perform humane euthanasia when medically necessary or otherwise authorized by the County. Ensure all procedures comply with applicable laws, regulations, and accepted veterinary standards.

Medical Records Management Ensure all veterinary processes and medical treatment in the facility under their guidance is properly entered into the official record.

Highlight that the Contractor must provide all services needed to support EMS billing. Also clarify that financial reconciliation data is required, but direct integration to County financial systems is not.

Veterinary Services – Pre-Bid Conference

RFQ WS1806934386

Shelter Population Health Develop recommendations for disease prevention and outbreak control. Assist with quarantine protocols and biosecurity measures. Provide guidance on sanitation and population health management.

Veterinary Consultation Consult with Animal Services staff regarding medical cases. Recommend treatment options, disposition decisions, and medical best practices. Provide professional guidance on animal welfare and shelter medicine.

Pharmaceuticals and Medical Supplies Furnish or prescribe medications and vaccines as required. Maintain proper handling, storage, and for pharmaceuticals in accordance with applicable regulations.

On-Call Services (if agreed upon by both parties) Provide veterinary consultation or emergency response outside normal business hours. Respond within the timeframes established by the County for urgent medical situations.

Highlight that the Contractor must provide all services needed to support EMS billing. Also clarify that financial reconciliation data is required, but direct integration to County financial systems is not.

Veterinary Services – Pre-Bid Conference

RFQ WS1806934386

Regulatory Compliance Ensure all services are performed by veterinarians licensed in the State of Maryland. Maintain all required professional licenses, certifications, and insurance.

Comply with all applicable federal, State of Maryland, and Prince George's County laws, regulations, and accepted standards of veterinary medicine.

Reporting Submit monthly reports summarizing services performed, including, number of animals examined, vaccinations administered, surgeries completed, emergency cases treated, euthanasia performed, disease outbreaks or significant medical events, recommendations for improving shelter animal health.

Materials The contractor shall provide all necessary labor, equipment, materials, and supervision necessary to perform the work as required daily, as applicable.

Highlight that the Contractor must provide all services needed to support EMS billing. Also clarify that financial reconciliation data is required, but direct integration to County financial systems is not.

Contractor Responsibilities

Metric Type Purpose Veterinary Services – Pre-Bid Conference

RFQ WS1806934386

Perform all services in a safe, timely, professional, and workmanlike manner in accordance with industry standards and maintain all State Licenses and Certifications needed to be able to perform duties by law

Comply with all applicable Federal, State, and County laws, regulations, codes, permits, and standards at all times.

Provide qualified supervisory personnel (if applicable) with full authority to receive, interpret, and implement County directives.

Maintain adequate staffing levels, equipment, and resources necessary to support routine operations and urgent demands (if applicable).

Explain primary SLAs versus reporting-only metrics. Stress that supplemental KPIs do not weaken the County’s primary standards.

Contractor Responsibilities

Purpose Veterinary Services – Pre-Bid Conference

RFQ WS1806934386

e. Safeguard County property, adjacent properties, utilities, drainage systems, and the general public from damage or disruption resulting from Contractor operations.

f. Coordinate all site access, work schedules, traffic control measures, and staging activities with the County.

g. Ensure the lawful handling, transport, and disposal of all removed materials in accordance with applicable regulations.

h. Accurately document and report all completed services in the format and manner required by the County and immediately notify the County of any unsafe conditions, hazardous materials, or site conditions that fall outside the approved scope of work.

Explain primary SLAs versus reporting-only metrics. Stress that supplemental KPIs do not weaken the County’s primary standards.

Contractor Requirements - the Contractor must provide proof with its Bid that it meets the following requirements:

Purpose Veterinary Services – Pre-Bid Conference

RFQ WS1806934386

Provide a brief but informative history of the company to include other names the firms have operated under. (Not to exceed (2) pages).

Provide relevant professional references. Provide a list of references specific to the scope of work, on the Contractor’s reference form provided as (Attachment M). Consideration shall be given to practical experience in providing similar services.

Obtain all necessary licenses and permits. Submit a copy of your Veterinarian License with your bid submission.

Provide Staffing Plan, hiring plan, and ability to provide staff to work with and be responsive to Prince George’s County Department of Environment Staff, if applicable.

Provide all necessary labor, equipment, materials, and supervision necessary to perform the work as required daily.

If the work is interrupted due to conditions outside the control of the Contractor, the Contractor shall immediately notify the County prior to work stoppage.

Must comply with all applicable Federal, State and County Regulations.

Explain primary SLAs versus reporting-only metrics. Stress that supplemental KPIs do not weaken the County’s primary standards.

Proposal Submission Structure

Vo Content

Important Note

Technical Submission

No pricing information. Technical page limit: 75 pages, excluding requested appendices.

Bid Submission – Attachment A

Flat percentage of total cash collections. Reviewed separately; not scored.

Required Forms

County forms, certifications, disclosures, affidavits, insurance, references, and other required materials.

Proposal submissions must be made electronically in SPEED. No hard copy submissions will be accepted.

Walk through the volumes and remind offerors that technical and price must remain separate. Price is reviewed but not rated.

Bids: Not Rated, Still Required

Required Pricing Model Proposed rates should be inclusive for all costs submitted and be fully loaded.

No Separate Fees No additional fees for reporting, dashboards, system access, implementation, training, transition, backlog processing, or standard services unless authorized by the County.

Reviewed Separately Price receives no technical points. The County will review for reasonableness, completeness, acceptability, and consistency with the technical proposal.

Emphasize that price is not rated, but it must be complete and reasonable. The percentage of collections must include all required services.

Best Value This procurement will be conducted using Best Value methodology. The County may not award to the lowest priced Offeror, but to the Offeror whose proposal represents the best overall value.

Award will be made to the responsible Offeror whose proposal is determined to be most advantageous to the County

The price proposal will not be numerically scored but will be evaluated for realism and consistency with the proposed technical approach.

Compliance Wage Requirement:

This solicitation is subject to the County’s Wage Requirements law. Subtitle 10A-144 of the Prince George’s County Code •Livable Wage Rate July 1, 2026 – June 30, 2027 is $18.10 /hr.

https://www.princegeorgescountymd.gov/boards-commissions/wage-determination-board POC: Bruk Solomon: BSolomon@co.pg.md.us

Compliance

PROHIBITION OF CONTRACTORS IN ENGAGING IN HUMAN (SEX AND LABOR) TRAFFICKING

During the performance of any contract, no Contractor, through its employees or agents, shall engage in human sex trafficking or human labor trafficking as defined by Section 14-191, Subtitle 14 of The Prince George’s County Code.

If any person believes that a Contractor or a Contractor’s employees or agents does not comply with the prohibitions against human sex trafficking and human labor trafficking, they may file a complaint with the Prince George’s County Office of Human Rights at:

• HRCStaff@co.pg.md.us or by phone at 240.695.7220 (Sandra Powell)

Proposal Compliance Reminders

Submit in SPEED Electronic submissions only. Do not email or deliver hard copies.

Separate Price Do not include pricing in the Technical Proposal. Attachment A- Bid Price Sheet is submitted separately in SPEED in Price Section

Acknowledge Requirements Review SOW, Attachment A and all Amendments.

F Use Required Forms Submit all forms, certifications, affidavits, and disclosures.

E State Exceptions Exceptions must be clearly identified with the proposal.

A Monitor Amendments Check SPEED and eMMA before final submission.

Use this slide as the final compliance reminder. Emphasize that incomplete or nonconforming proposals may be rejected.

Questions & Next Steps

Action Deadline / Location

Submit questions Through SPEED by August 25, 2026, at 4:00 PM Eastern Time

Review written responses Posted in SPEED

Monitor amendments SPEED and eMaryland Marketplace Advantage (eMMA)

Submit proposal In SPEED by September 03, 2026, at 4:00 PM Eastern Time

Award Date or Notice to Proceed: Expected by October 1, 2026.

Thank you for your interest in doing business with Prince George’s County.

Close with reminders on questions, amendments, and proposal deadline. Thank attendees.

This concludes the Pre-Bid Conference Presentation

Q&A?

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