Vendor Sole Source Letter.pdf

PDF 43 KB Posted

Attached to
FSB FOID/CCL Printing Supplies
Solicitation number
19-493ISP-ADMIN-B-1579
Issued by
St. Clair County, Illinois

About this file

This document is a Vendor Sole Source Letter from IdentiSys Inc. to the Illinois State Police Information Services Bureau regarding warranty and onsite service agreements for the MX Card Issuance System, including toner cartridges and inks. IdentiSys reserves the right to void all warranty coverage, onsite service agreements, software maintenance agreements, and parts if non-authorized and non-certified materials, supplies, paper, inks, and parts are used in the MX Series Solution. This policy is in place to ensure the system is maintained at optimal performance, as failure to use authorized and approved parts, materials, and supplies may lead to significant problems with production capabilities and reliability.

The letter outlines that if the warranty and service agreements are voided, IdentiSys reserves the right to seek reimbursement for expenses incurred for support, damages from the contract cancellation, and other expenses up to 60 days following the date of the void. This sole source letter is related to the FSB FOID/CCL Printing Supplies contract opportunity for the state of Illinois.

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Text version

Friday, February 16, 2018

Attn: To whom it may concern

Illinois State Police

Information Services Bureau

Phone: 217-782-5775

Cell: 217-891-2569

Fax: 217-558-0843

Re: Warranty and Onsite Service Agreements for the MX Card Issuance System, related to toner cartridges & inks.

IdentiSys Inc. reserves the right to void all warranty coverage, onsite service agreements, software maintenance agreements and parts if determined that materials, supplies, paper, inks, including HP Toner Cartridges, and/or parts used in the MX Series Solution are not authorized and certified by the manufacturer and its representative partner for the application in question

(IdentiSys). If voided, IdentiSys reserves the right to seek reimbursement for expenses occurred for support to the date of void, damages with the cancellation of the contract and all other expenses up to 60 days following date of void. This policy is in place to ensure that the system is maintained at optimum performance. Failure to use authorized and approved parts, materials and supplies may lead to significant problems with production capabilities and reliability.

Sincerely, Joe Wright Executive Vice President of Sales www.IdentiSys.com joe_wright@IdentiSys.com

(m) 651.329.4747 | (o) 952.294.1212

ID | SECURITY | TRACKING | SUPPLIES

IdentiSys, Eden Prairie, Minnesota.

IdentiSys Inc.

7630 Commerce Way

Eden Prairie, MN 55344

888-437-9783 www.identisys.com x-apple-msg-load://D94903B8-FCFC-491A-B682-DA83EF8D7B0E/www.IdentiSys.com mailto:joe_wright@identisys.com tel:651.329.4747 tel:952.294.1212 http://www.identisys.com/

File details come from the government source that posted it. Updated .