Vendor Question - Online Content for Professional Education and Training BD-23-1107-1107T-TRC01-81455 - 12.5.22.xlsx
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- Solicitation number
- BD-23-1107-1107T-TRC01-81455
- Issued by
- Suffolk County, Massachusetts
About this file
This document is a compilation of vendor questions and responses related to a Request for Proposal (RFP) for Online Content for Professional Education and Training issued by the Massachusetts Trial Court. The RFP seeks online learning course files in SCORM or AICC format to provide training for approximately 6,500 employees across the court system. Vendors must agree to the Commonwealth of Massachusetts Terms and Conditions for Information Technology Contracts, and the RFP requires a Prompt Payment Discount and identification of Supplier Diversity Program (SDP) commitments. Proposals must include pricing for an initial 3-year contract term with two 3-year renewal options.
The RFP does not allow for changes to the standard Commonwealth Terms and Conditions, and vendors must provide two pricing quotes - one for 3,500 subscriptions and another for 3,501 to 6,500 subscriptions. Prompt Payment Discounts are mandatory, and vendors must identify their commitments to spending a percentage of contract sales with certified diverse businesses. The current training environment includes a robust library of online courses across various topics.
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Vendor Questions
| BD-23-1107-1107T-TRC01-81455 | Online Content for Professional Education and Training | |||
| Vendor | Subject | Question | Trial Court Response | |
| Jessie SaintCyr/Saintcyr Consulting, LLC. | Training Access | How many employees will have access to the training? | All employees, approx. 6500 | |
| Jessie SaintCyr/Saintcyr Consulting, LLC. | Workforce Numbers & Demographics | How many employees are in the MA Trial Court System, and can you provide demographic data for the workforce? | The court is made up of people from all cultures and careers ranging from facilities workers to judges and everything in between. Since the content will be the same for everyone, demographic data is not necessary. | |
| Jessie SaintCyr/Saintcyr Consulting, LLC. | Uploading Training Programs | Can you provide a list of compatible online/web-based tools or apps that you prefer or know to be compatible with Cornerstone? | The selected vendor must provide online learning course files in (SCORM) Searchable Content Object Reference Model or (AICC) Aviation Industry Computer-based Training Committee format | |
| Kashaun Collier-Miles/LinkedIn | Terms and Agreement | Given the nature of LinkedIn's services, we are unable to agree that participation in this project if the submission of our proposal is an acceptance of the terms and conditions as set forth in BD-23-1107-1107T-TRC01-81455 | See Appendix C - Mandatory RFP Documents - The vendor acceptance form states that "The undersigned further agrees to all the terms and conditions of the Commonwealth of Massachusetts". Acceptance of the Commonwealth Terms and Conditions Form for Information Technology Contracts is a requirement to provide the services sought pursuant to this RFP. The Commonwealth Terms and Conditions Form for Information Technology Contracts explains that “[a]ny changes or electronic alterations by either the [Trial Court] or the Contractor to the official version of this form shall be void. | |
| Kashaun Collier-Miles/LinkedIn | LinkedIn's customers sign our LinkedIn Subscription Agreement (LSA), which governs the services we provide. Our LSA and Order Form are specifically drafted to govern the delivery of a cloud-based subscription service. The LSA ensures that the necessary terms and conditions are in place to allow us to deliver the cloud solution to our customers in an effective manner with appropriate confidentiality, data protection, IP indemnity and limitation of liability clauses included in the Agreement. The contractual relationship between LinkedIn and its customers is governed by the LSA and the Order Form signed between the parties. Our policy is not to sign any additional documents which may infer additional terms and conditions into the contract. You may submit any amendments or changes you request to us for legal review. We will negotiate from our LSA. | Acceptance of the Commonwealth |
Terms and Conditions Form for Information Technology Contracts is a requirement to provide the services sought pursuant to this RFP.
| Kashaun Collier-Miles/LinkedIn | Is it possible to upload our LSA for your consideration? | A copy of the Subscription Agreement is not required. | |
| Kashaun Collier-Miles/LinkedIn | Quotes | Provide two quotes for a contract with an initial term of three years. One quote should identify the cost for 3,500 subscriptions and the other quote should identify the cost for between 3,501 and 6,500 subscriptions. Both quotes should include the cost to renew for two (2) additional three-year periods; and | Section 7.4.3 – Pricing Schedule, Appendix D requires that a response include the cost for the first three (3) years and the cost for both three (3) year renewal periods; therefore, failure to provide this information is a failure to comply with the requirements outlined in the RFP. |
| Kashaun Collier-Miles/LinkedIn | We can provide two quotes for 3 year contract terms but will not be able to provide an additional 3 year contract until renewal in year 3 of the initial contract. Are those acceptable terms? | We encourage companies participating in this RFP to put their best foot forward when submitting their proposal. All proposals will be evaluated based on the requirements outlined in the RFP. | |
| Kashaun Collier-Miles/LinkedIn | Prompt Payment Discount | We do not offer Prompt Payment Discounts. Is that acceptable? | Prompt Payment Discounts (PPD). All contractors/vendors doing business with the Commonwealth must provide a Prompt Payment Discount (PPD) for receiving early payments unless the Contractor/vendor can provide compelling proof that providing a prompt pay discount would be unduly burdensome |
| Sarah Brewster/Udemy, Inc. | current training | Are there any online training programs in place for staff today? If yes, can you please describe any programs available today? | We have a robust library of courses currently, which range from MS Office, to all of the other types of courses we are requiring in our RFP. |
| Sarah Brewster/Udemy, Inc. | Standard Contract Form | Please confirm if the Standard Contract Form is required with submission of the Technical Proposal and if so, please confirm that if it needs to be signed as part of the RFP submission? | Section 7.2.6 – Mandatory RFP Documents outlines the mandatory documents that must be submitted as part of an organization’s response. |
| Sarah Brewster/Udemy, Inc. | Terms and Conditions | Should a vendor have any concerns with the Commonwealth of Massachusetts Terms & Conditions, where should we highlight these concerns/issues as part of our RFP response? | Acceptance of the Commonwealth Terms and Conditions Form for Information Technology Contracts is a requirement to provide the services sought pursuant to this RFP. The Commonwealth Terms and Conditions Form for Information Technology Contracts explains that “[a]ny changes or electronic alterations by either the [Trial Court] or the Contractor to the official version of this form shall be void. |
| Sarah Brewster/Udemy, Inc. | Supplier Diversity Form | We do not typically use Supplier partners in the Scope of our Services, should we include our approach to diversity policies and practices on our Supplier Diversity form? | An SDP Commitment is the percentage of contract sales your company commits to spending with certified diverse businesses (SDP Partners). Bidders must identify a commitment in the form of a specific percentage of sales made under the resulting contract that will be spent with an SDP Partner(s) on a Massachusetts fiscal year basis. An SDP Partner is always another business; it may not be your own company. Bidders may refer to the SDP Webpage (www.mass.gov/sdp) for information regarding Supplier Diversity. |
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