Vendor Q and A IBML Scanner and Maintenance - Chicago B-30762.docx

DOCX document 22 KB Posted

Attached to
FY23-25 IBML ImageTracDS 1210 Scanner and Maintenance - Chicago
Solicitation number
23-492DOR-ACCOU-B-30763
Issued by
Cook County, Illinois

About this file

This document is a question and answer summary related to the Illinois Department of Revenue's (IDOR) solicitation for FY23-25 IBML ImageTracDS 1210 Scanner and Maintenance services in Chicago. The solicitation seeks a vendor to provide scanners, maintenance, and support services for a 3-year term. The original solicitation indicated maintenance services would be required from 8am to 7pm CST, Monday through Friday; however, this has been revised to align with the manufacturer's standard support hours of 8am to 5pm CST, Monday through Friday. Additionally, the solicitation has been updated to allow subcontractors for any work over $50,000, which would include the equipment provided by the manufacturer IBML.

The revised solicitation provides additional details on the jurisdictions included, which are Cook County and the City of Chicago. Responses must be submitted electronically per the state's requirement for electronic-only submissions for competitive solicitations. No other details on pricing, funding, or incumbent information were provided in the question and answer document.

View the file

Other files

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

Illinois Department of Revenue FY23 IBML ImageTracDS 1210 (Chicago)

23-492DOR-ACCOU-B-30763/ IDOR #11179

Vendor Questions and Department Responses

1. Page 4 of the Contract (Item 1.1.4.3) and on page 5 (item 1.1.4.4, 1.2.5 and 1.3.2) all indicate maintenance is from 8AM to 7PM CST, Monday through Friday. However Item 1.3.3 indicates 8AM to 5PM, Monday though Friday. Since the manufacturer of the equipment (IBML) provides support from Monday through Friday 8AM to 5PM CST, we are requesting this to be the hours of coverage. Should we simply note this exception in the terms and conditions?

Response: The hours for the maintenance and support aspect of the IFB have been revised to provide services between hours of 8:00 am to 5:00 pm CST.

Please see the new IFB document in the BidBuy attachments tab for utilization with response.

1. Page 6 of the Contract indicates no use of subcontractors, however later it says that we can identify any subcontractors that will get a value of more than $50,000. Since we will be paying the manufacturer (IBML) for the equipment and it will be more than the $50,000 limit should we simply list them in section 1.5.2?

Response: IDOR has Revised the IFB language in Sections 1.3.1 and 1.5. Please see the new IFB document in the BidBuy attachments tab for utilization with response.

File details come from the government source that posted it. Updated .