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Attachment H - Past Performance Questionnaire

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ATTACHMENT H: PAST PERFORMANCE QUESTIONNAIRE (PPQ)

Solicitation Number: VA119A-16-R-0159 Vendor to forward to Customer

E-MAIL TO: Tara Flores Contracting Officer AGENCY: Department of Veterans Affairs (VA) E-MAIL: Tara.Flores@va.gov

E-MAIL TO: Caitlin Palmer Contract Specialist AGENCY: Department of Veterans Affairs (VA) E-MAIL: Caitlin.Palmer@va.gov

INFORMATION REQUEST: PAST PERFORMANCE

This office is currently in the process of soliciting a competitive service contract. [Contactor Name] has provided your name and organization as a reference regarding [Contractor Name]’s record of past performance under Contract No. [Contract No.]

PAST PERFORMANCE QUESTIONNAIRE

PART I:

Vendor’s Name: ____________________________________________________________________ Name of Person Completing the Evaluation: _____________________________________________ Telephone:____________________ E-mail: _________________ Title:________________________________________________________________________________ Company/Organization: ________________________________________________________________

Please rate the vendor in each of the following areas. Note: There is room for comments where you deem remarks would be helpful to our evaluation.

N/A
Not Applicable
U
Unsatisfactory – Performance does not meet most contractual requirements and recovery was not likely in a timely manner.
M
Marginal – Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the Contract has not yet identified corrective actions. Performance that meets the minimum contract performance standard or requirement
S
Satisfactory – Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory.
VG
Very Good – Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor was effective.
E
Exceptional – Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor was highly effective.
a. Overall quality/satisfaction
N/A |_|
U |_|
M |_|
S |_|
VG |_|
E |_|

Overall satisfaction with the vendor’s performance. Would you (the reference) choose to work with this vendor again?

a1. Satisfaction of quality of service delivered
N/A |_|
U |_|
M |_|
S |_|
VG |_|
E |_|

Rate satisfaction with the quality of service.

a2. Satisfaction with problem resolutions
N/A |_|
U |_|
M |_|
S |_|
VG |_|
E |_|

Rate satisfaction with resolutions vendor proposed/employed for problems encountered.

b. Delivery/Schedule performance
N/A |_|
U |_|
M |_|
S |_|
VG |_|
E |_|

Delivery performance includes delivery consistency, on time performance, and flexibility in responding to emerging issues and implementing required solutions.

c. Cost Control
N/A |_|
U |_|
M |_|
S |_|
VG |_|
E |_|

Cost control includes providing the supplies or services within the originally proposed cost.

d. Satisfaction Business Relations
N/A |_|
U |_|
M |_|
S |_|
VG |_|
E |_|

Rate the satisfaction with vendor’s business relations with the Government.

e. Satisfaction with Management
N/A |_|
U |_|
M |_|
S |_|
VG |_|
E |_|

Rate the vendor’s ability to manage the project and stay within scop, and effecitly ensure provision of quality, timely service.

e1. Satisfaction with Subcontractor Management
N/A |_|
U |_|
M |_|
S |_|
VG |_|
E |_|

Rate the vendor’s ability to manage any subcontractors under this project.

f. Usage of Small Business
N/A |_|
U |_|
M |_|
S |_|
VG |_|
E |_|

Rate whether the vendor met the small business goals set forth in their subcontracting plan, if applicable.

g. Other Areas
N/A |_|
U |_|
M |_|
S |_|
VG |_|
E |_|

Rate XXX (add any item necessary for past performance for your specific action.)

1. Have you issued a cure notice, show cause notice, suspension of progress payments or other letters directing the correction of a performance problem in the past 3 years? |_| Yes |_| No If Yes, please explain.

1. Have you terminated this contractor for default within the past 3 years, or are there any pending termination actions? |_| Yes |_| No If Yes, please explain.

1. Based on the vendor’s overall performance, would you award them another contract? |_| Yes |_| No If No, please explain.

1. Have you discussed any adverse past performance problems with the Vendor and given them an opportunity to comment? |_| Yes |_| No Please explain.

1. Do you file past performance information in a database that the Contracting Officer may search? |_| Yes |_| No Please explain.

1. If the contract had options, were those options exercised? |_| Yes |_| No Please explain.

1. What was the contract period of performance (i.e., when were services provided)?

1. What was the dollar value of the contract performed by the vendor?

1. Provide a brief description of the services provided by the vendor for this contract.

PART II

Vendor to Complete and Forward as part of Volume III. to Contract Specialist at HYPERLINK "mailto:caitlin.palmer@va.gov" caitlin.palmer@va.gov and Contracting Officer at HYPERLINK "mailto:tara.flores@va.gov" tara.flores@va.gov Name of Contracting Organization: ________________________________________________________ Contract Number:____________________________________ Task/Delivery Order Number:__________ Contract Type:___________________________ NAICS:____________ Awarded Price/Cost:____________________ Final or Projected Final Price/Cost:____________________ Description of Requirement:______________________________________________________________ _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Contracting Officer’s Name:___________________________ Contracting Officer’s Number: __________ Program Manager’s Name:____________________________ Program Manager’s Number: __________ Comments: ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ SOURCE SELECTION SENSITIVE INFORMATION – SEE FAR 2.101 and 3.104

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