VA Privacy Act Request Fulfillment RFI.docx

This is a Request for Information (RFI) issued by the Veterans Benefits Administration (VBA) for market research purposes regarding Privacy Act Request Fulfillment (PARF) services. The RFI seeks vendor capability information for a potential managed service to fulfill Privacy Act and Freedom of Information Act (FOIA) records requests. The solicitation number is 36C10D26Q0196, and the opportunity is classified as a pre-solicitation posted by the Department of Veterans Affairs. Interested vendors need only respond once, as the RFI has been distributed through multiple sources including SAM.gov and GSA's Market Research as a Service.

The RFI requires vendors to provide company and point of contact information, including company name, POC name and email, phone number, UEI (Unique Entity Identifier), and GSA contract number(s) if applicable. Vendors must also identify their business size (small business or other than small business) and indicate any applicable socioeconomic categories such as SDVOSB, VOSB, WOSB, or 8(a) status. The VBA is conducting market research to identify vendors capable of delivering automation, artificial intelligence, human review capabilities, secure VA system integration, quality control mechanisms, electronic delivery options, scalable processing, and continuous modernization services to improve timeliness, quality, and cost of Privacy Act and FOIA request fulfillment. The RFI includes additional attached questions that vendors are required to address in their responses.