UWL-2410 RFI Amendment 1 Q A.pdf

This document is an Amendment 1 Question and Answers addendum to Request for Information (RFI) UWL-2410 issued by the University of Wisconsin - La Crosse (UWL) Information Technical Services division, administered through Business Services - Procurement and Contracts Administration. The RFI seeks audit services for UWL's telecommunication systems and related applications, including cloud services, data, internet, mobility, software-as-a-service (SaaS) licensing, and voice systems. The audit scope encompasses optimization through consolidation, application standardization recommendations, IT transparency improvements, IT asset management process evaluation, workforce optimization, cost reduction opportunities, and IT process optimization. The primary objective is to obtain detailed information regarding cost recovery, cost reduction, and elimination of redundant services within the current telecommunication systems environment.

The amendment provides responses to six technical inquiries submitted by prospective bidders regarding the University's current infrastructure and systems configuration. Specifically, prospective vendors inquired about the telephone system software release and number of extensions, internet provider, cellular carrier under mobility contract, SaaS applications in use, manufacturers of data switches and routing equipment, and whether the data center operates on-premises or through co-location services. The University responded to all six questions with "No additional information is available at this time," indicating that detailed technical specifications regarding the existing infrastructure would not be provided during the RFI phase. The RFI results may be used for competitive procurement development, direct supplier selection from eligible consortium or state contracts, or informational purposes only, with the University retaining sole discretion over utilization of the information gathered.