Industry Quarterly Conference Call Q4 FY25_V1.1.pdf

U.S. Citizenship & Immigration Services Office of Contracting

Fiscal Year 2025 4th Quarter Industry Engagement

July 29, 2025 Ver:1.1

Disclaimer Disclaimer: The content herein is for planning purposes only, and does not constitute a pre-solicitation notice, an invitation for bid, or request for proposal (quote) in accordance with FAR 52.215-3. There is no obligation by the Government to purchase the products or services within this presentation unless a formal solicitation or invitation for bid is issued, and an order or contract is awarded. All planned procurements are subject to revisions and/or cancellation.

Any requirement that is currently an active solicitation or under source selection will not be further discussed and questions shall be addressed to the Contracting Officer.

Disclaimer (cont.)

It is our purpose to provide you, industry, with the latest and most accurate information possible during these calls. However, we recognize that sometimes errors are made. To minimize and to correct any errors, USCIS will collect all questions asked during this call, review them and provide the responses to all questions asked during the call and we will post our responses on SAM.gov. Those responses will supersede any previous response provided during the call.

Agenda

• Welcome / Opening Remarks

• USCIS Small Business Specialists – Danielle Hubbard / Scott Stewart

• USCIS Acting in the Capacity of the Industry Liaison – Daniel Knapp

• Portfolio Presentations

• Operations Division – LaTonja Ware

• Technology Division – Celina Hemingway

• General Q&A

• Closing Remarks

Remarks from USCIS Small Business Specialist

USCIS Small Business Specialist

USCIS Small Business Specialists POC Information:

Danielle Hubbard

Danielle.L.Hubbard@uscis.dhs.gov

Scott Stewart (Alternate)

Scott.e.stewart@uscis.dhs.gov

USCIS

FY25 Goal

Unofficial

USCIS FY25

Achievement *as of 7/2/2025

SB Prime 50.0% 67.8%

SDB 5.0% 33.3%

HUBZone 3.0% 12.1%

SDVOSB 5.0% 14.4%

WOSB 5.0% 9.7%

mailto:Danielle.L.Hubbard@uscis.dhs.gov

Remarks from USCIS Industry Liaison

USCIS Industry Liaison

FY26 Quarterly Engagements with Industry Schedule 1st: October 28, 2025 2nd: January 27, 2026 3rd: April 28, 2026 4th: July 28, 2026

Notice ID: USCISFY26CONFERENCECALLXXXQUARTER XXX= 1st, 2nd, 3rd, 4th

Operations (OPS) Division Introduction Operations Division provides support to a wide USCIS customer base, purchasing supplies and services to meet the mission.

Customers Administrative Appeals Office (AAO), Equal Opportunity & Inclusion (EOI), External Affairs Directorate (EXA), Refugee, Asylum & International Operations (RAIO), Immigration Records and Identity Services (IRIS), Field Operations Directorate (FOD), Fraud Detection and National Security Directorate (FDNS), Management Directorate, Office of Intake and Document Production (OIDP), Office of Chief Counsel (OCC), Office of the Director (DIR), Office of Privacy (PVY), Office of Policy & Strategy (OP&S), Service Center Operations Directorate (SCOPS), Office of the Chief Financial Officer (OCFO), and Office of Performance and Quality (OPQ).

Type of Acquisitions Supplies and Services utilizing Full & Open (FAR Part 15), GSA Schedule (FAR Subpart 8.4), Simplified Acquisitions (FAR Part 13), and IDIQ Task/Delivery Orders (FAR Subpart 16.505).

Contracting Officer Team

Eric Bishop, Waynette Goodman, David Hershey, Angela Hodges, Michael Hodahkwen, Alexis James, Victor Martin, Joshua Riley, Mary Shinney, Charnique Thomas, James Thomasson, and Rachel Turner, Greg Schroeder

Operations Division Cancelled Requirements Title / APFS Number Contracting

Officer Contact Information

USCIS Communication Access Real- Time Translation

Services for the Office of Civil Rights and Equal

Employment Opportunity (CREEO) APFS Number: F2024067823

Joshua S. Riley Joshua.S.Riley@uscis.dhs.gov

Everlaw eDiscovery Software Contractor Support Services for the Office of the Chief Counsel (OCC) APFS Number: F2024068062

Joshua S. Riley Joshua.S.Riley@uscis.dhs.gov

PACTS III

APFS: 2022059380 Victor Martin victor.e.martin@uscis.dhs.gov

Amendment 0007 canceled requirement per Executive Order on 06/27/2025 mailto:Joshua.S.Riley@uscis.dhs.gov mailto:Joshua.S.Riley@uscis.dhs.gov mailto:victor.e.martin@uscis.dhs.gov

Operations Division Cancelled Requirements

Officer Contact Information

Enterprise Digitization IV APFS Number: F2024068023

Eric Bishop eric.m.bishop@uscis.dhs.gov

Strategic Portfolio Management (SPM) APFS Number: F2025068500 Hollie Walsh Hollie.L.Walsh@uscis.dhs.gov mailto:Scott.A.Achin@uscis.dhs.gov

Upcoming RFIs (OPS) Division

Title Description Est Date of

RFI

Purpose of RFI Distribution Method

ROSS Records Operations Support Services TBD

Sources Sought / Request for Information for market research and acquisition planning

SAM.gov

Eric Bishop Associate Chief

Customers:

• Field Operations Division (FOD)

• Immigration Records and Identity Services (IRIS)

Field Office Support Services (FOSS) APFS Number: F2025068409

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Open Market 561110 Over $100M 02/28/2026 Sciolex / 70SBUR23F00000009

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

TBD N/A N/A 10/20/2025 03/01/2026-02/28/2031

Program POC & email Contracting Officer & email Contract Specialist & email

William Wilson William.C.Wilson@uscis.dhs.gov

Gregory Schroeder Gregory.D.Schroeder@uscis.dhs.gov

Marianne Green Marianne.green@uscis.dhs.gov

Description: USCIS is seeking Field Office Support Services (FOSS) in support of the Field Operations Directorate, and the Fraud Detection and National Security (FDNS) Directorate. Tasks under FOSS include: Unclassified Mail Distribution Management (which includes courier services, receipt and delivery of non-classified correspondence, files, records and parcels that aren’t supplies/equipment), performing file audits, creating new files, performing unclassified file maintenance, and providing naturalization ceremony support. USCIS intends to issue a solicitation via open market. USCIS will update this record as necessary.

Civil Surgeon APFS Number: F2024068139

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Open Market 541990 $500K-$1M 1/31/2025 Verisys Corporation/70SBUR20P00000019

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

SB N/A N/A 7/30/2025 09/01/2025-08/31/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Jacob Fitzpatrick Jacob.A.Fitzpatrick@uscis.dhs.gov

Gregory Schroeder Gregory.D.Schroeder@uscis.dhs.gov

Marianne.Green Marianne.Green@uscis.dhs.gov

Description: Designated Civil Surgeons perform immigration medical exams. USCIS requires verification of medical license status, board certification status, and reporting of any derogatory or adverse actions impacting the standing of the designated Civil Surgeons (M.D.s and D.O.s). USCIS requires the verification of medical licenses four (4) times per year as well as monthly for expiring licenses. The licensing information must be obtained from the primary licensing verification source. The primary licensing verification source is defined as the state authority which governs and controls the licensing of M.D.s and D.O.s to practice medicine in the respective state.

State authority may be located in the US, Puerto Rico, Guam, US Virgin Islands, and the Commonwealth of the Northern Mariana Islands.

USCIS requires continuous monitoring and reporting of derogatory information/adverse actions and standing of the designated Civil Surgeons twelve (12) times per year . . . ." (see APFS for full description).

mailto:Jacob.A.Fitzpatrick@uscis.dhs.gov mailto:Marianne.Green@uscis.dhs.gov

Records Operations Support Services (ROSS) APFS Number: 2024067961

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Definitive Contract 561110 Over $100M 09/30/2026 Koniag Brillient / 70SBUR21C0000015

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8(a) TBD TBD 10/30/2025 04/01/2026 - 04/30/2031

Program POC & email Contracting Officer & email Contract Specialist & email

Mandy Livingston Mandy.L.Livingston@uscis.dhs.gov

Eric Bishop Eric.m.bishop@uscis.dhs.gov

Erin Johnson Erin.E.Johnson@uscis.dhs.gov

USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service.

mailto:travis.c.riley@uscis.dhs.gov mailto:Yamitza.M.Ortiz@uscis.dhs.gov

Eric Bishop Associate Chief

Q&A?

Michael Hodahkwen (Alexis James acting) Associate Chief

Customers: Administration (ADM); Office of Contracting (OCON);

Directors Office (DIR); Management Directorate (MGMT); Office of Performance & Quality (OPQ); and Refugee, Asylum and International Operations (RAIO)

RAIO Language and Interpretation Support Services APFS Number: 2023063924

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Open Market 541930 Over $100M 07/31/2025 Language Line / 70SBUR20A00000003

Lionbridge / 70SBUR20A00000004 Transperfect / 70SBUR20A00000005

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

SB Reservation for one or more SB Awardees

(FAR 19.503)

SAM.gov SSA

RFQ1667589

EA-202303-174

TBD 04/17/2025 08/01/2025-07/31/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Margaret M. Mayers Margaret.M.Mayers@uscis.dhs.gov

Michael Hodahkwen Michael.P.Hodahkwen@uscis.dhs.gov

Benjamin Fournier benjamin.t.fournier@uscis.dhs.gov

Description: This requirement supports the RAIO's mission by enabling trained Officers to interview asylum and protection seekers in their native languages using telephonic, video conferencing, and, in rare cases, in-person interpreter and translation services. Interviews by phone are generally completed using conventional telephones and computer applications for transcribing. To fulfill the divisions’ mandates, USCIS requires ready access to a comprehensive set of high-quality language and interpretation services.

mailto:Margaret.M.Mayers@uscis.dhs.gov mailto:Michael.P.Hodahkwen@uscis.dhs.gov mailto:Benjamin.t.fournier@uscis.dhs.gov

Workforce Analysis and Resource Modeling (WARM) APFS Number: F2024068143

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

OASIS+ 541990 $5M - $10M 09/29/2025 ChangeIS / 70SBUR23F00000204

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

8(a) N/A N/A 07/30/2025 09/30/2025 - 09/29/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Delancey L. Gustin Delancey.L.Gustin@uscis.dhs.gov

Alexis James alexis.d.james@uscis.dhs.gov

Benjamin Fournier Benjamin.t.fournier@uscis.dhs.gov

Description: USCIS has a requirement for Workforce Analysis and Resource Modeling. The Contractor shall provide Office of Performance & Quality (OPQ) with services to modernize their workforce staffing models, the Staffing Allocation Models (SAMs) and Model for Operational Planning (MOP) by developing, refining, enhancing and automating the models as well as the performance data and workload forecasts utilized in the models. Currently, OPQ develops more than 30 SAMs and 200 workload forecasts across the program offices and directorates of USCIS, with the potential to increase in the future. As an independent party, the SAM, MOP, and workload forecast developers will collaborate with the stakeholders to gain a thorough understanding of each operation to successfully forecast and model the workload and resource requirements to accomplish the future workload.

mailto:Delancey.L.Gustin@uscis.dhs.gov mailto:Kenneth.J.Acquaviva@uscis.dhs.gov mailto:Kenneth.J.Acquaviva@uscis.dhs.gov mailto:Kenneth.J.Acquaviva@uscis.dhs.gov

Innovation and Design for Enhanced Adjudication (IDEA) Innovation Support APFS Number: F2025069297

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

OASIS+ 541990 $5M - $10M 09/29/2025 Amivero / 70SBUR24C00000008

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8(a) N/A N/A 07/30/2025 09/30/2025 - 09/29/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Jason Thomas jason.e.thomas@uscis.dhs.gov

Alexis James Alexis.d.james@uscis.dhs.gov

Benjamin Fournier benjamin.t.fournier@uscis.dhs.gov

Description: USCIS Refugee, Asylum, and International Operations (RAIO) / Innovation and Design for Enhanced Adjudication (IDEA) has a requirement for Innovation Support for Humanitarian Immigration Process and Systems. Provide end-user support, including troubleshooting, Microsoft Power Platform development, data-entry, and data quality assurance.

mailto:Jason.e.thomas@uscis.dhs.gov mailto:Alexis.d.james@uscis.dhs.gov

Active Solicitations Pending Awards

Officer

Status Solicitation / Award Number

RAIO Language and Interpretation Support Services

APFS F2023063924

Michael Hodahkwen

Award pending reviews Multiple awards

Michael Hodahkwen (Alexis James acting)

Victor Martin Associate Chief

Customers: Office Intake & Document Production (OIDP); Office of Security and Integrity (OSI); Fraud Detection and National Security Directorate (FDNS); and Office of the Chief Procurement Officer (OCPO)

Background Investigation Services APFS Number: 2024067688

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

DHS SSV Background Investigative Services II 561611 $5M to $10M 09/02/2025 GDIT / 70SBUR24F00000184

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

N/A N/A N/A 08/01/2025 09/03/2025 - 02/28/2027

Program POC & email Contracting Officer & email Contract Specialist & email

Melissa Schmigel melissa.e.schmigel@uscis.dhs.gov

Victor Martin Victor.E.Martin@uscis.dhs.gov

Yamitza Ortiz Yamitza.M.Ortiz@uscis.dhs.gov

Description: USCIS has a requirement for background investigative services. The contractor shall provide all personnel, materials, services, and other items necessary to perform non-personal services in support of processing personnel security actions for Entry-OnDuty (EOD), fitness determinations, suitability and/or eligibility for access to NSI. Specifically, adhering to established processes. This requirement is to procure non-personal services for the conduct of background investigations culminating in the delivery of Reports of Investigation (RO Is) in support of

DHS.

mailto:duy.k.pham@uscis.dhs.gov mailto:Victor.E.Martin@uscis.dhs.gov mailto:Yamitza.M.Ortiz@uscis.dhs.gov

Secure Identification Platform APFS Number: 2025068553

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Definitive Contract 326199 $50M to $100M 03/31/2027 HID / 70SBUR21D00000002

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

N/A N/A N/A 10/30/2026 04/01/2027 - 03/31/2032

Program POC & email Contracting Officer & email Contract Specialist & email

Joseph Fulkerson Joseph.c.fulkerson@sucis.dhs.gov

Victor Martin victor.e.martin@uscis.dhs.gov

Rachel Turner Rachel.m.turner@uscis.dhs.gov

Description: USCIS is seeking an enhanced and newly designed integrated solution for secure identification documents to include a 100% polycarbonate solid body card stock with Radio Frequency Identification (RFID) and metallized optically variable devices embedded within the card construction substrate layers, card design services, high volume manufacturing, storage for card stock, and related technical support services. The base card design shall be configurable for various immigration benefits, including, the current PRC and EAD cards, as well as, future identification documents. The government will work with the successful contractor to ensure that the material functionality of the cards is appropriately understood and that any proposed design matches the existing functionality of card personalization system.

mailto:Joseph.c.fulkerson@sucis.dhs.gov mailto:victor.e.martin@uscis.dhs.gov mailto:Rachel.m.turner@uscis.dhs.gov

Forms Support Services APFS Number: 2025069599

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

8(a) STARS III 541512 $2M to $5M 09/26/2025 DT Professional Services Corp. /

70SBUR22C00000016

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

8(a) N/A N/A 07/27/2025 09/27/2025 - 03/26/2029

Program POC & email Contracting Officer & email Contract Specialist & email

Tracy Jackson tracy.jackson@uscis.dhs.gov

Rachel Turner Rachel.m.turner@uscis.dhs.gov

Andrea Cline Andrea.K.Cline2@uscis.dhs.gov

Description: USCIS is seeking support for services to include creating and revising forms, performing quality assurance, researching new technologies and piloting and prototyping samples of USCIS’ and DHS’ current form inventory (public use forms, internal use forms, instructions documents, online tools, brochures, and various presentation materials) against new technologies, troubleshooting functionality issues, testing new forms, and ensuring forms meet 508 compliance requirements. The Primary areas of support for this contract will include: • Forms support • Technology Support • 508 Compliance • Innovation mailto:tracy.jackson@uscis.dhs.gov mailto:tracy.jackson@uscis.dhs.gov mailto:Rachel.m.turner@uscis.dhs.gov mailto:Andrea.K.Cline2@uscis.dhs.gov

Title / APFS Number Contracting Officer

Status Solicitation / Award Number

Victor Martin

Mary Shinney Associate Chief

Customers: Office of the Chief Financial Officer (OCFO); External Affairs (EXA); Human Capital and Training (HCT); and Office of Policy & Strategy (OPS)

Assessment of Internal Controls (A-123) Support Services APFS Number: 2024065564

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA Schedule 541211 $5M - $10M 10/15/2024 Guidehouse / 70SBUR22F00000041

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

N/A 70SBUR24I00000001 N/A 07/17/2025 09/30/2025 – 03/29/2028

Program POC & email Contracting Officer & email Contract Specialist & email

Shonya Carlock Shonya.Carlock@uscis.dhs.gov

David Hershey David.P.Hershey@uscis.dhs.gov

Chris Zaman Christian.A.Zaman@uscis.dhs.gov

USCIS has a requirement for professional services to support the Test of Design (TOD) and Test of Operating Effectiveness (TOE) for business processes and CFO-designated Information Technology systems that are critical to the financial reporting process. The requirement includes support services to CFO leadership; project management and reporting functions; internal control assessment, and ad-hoc technical support to USCIS for the completion of new assessments, analytics, strategic initiatives, or special projects that USCIS may be required to complete in support of DHS requirements. Solicitation posted 07/17/2025; responses due 08/15/2025.

mailto:Bruce.A.Helms@uscis.dhs.gov mailto:David.P.Hershey@uscis.dhs.gov mailto:Christian.A.Zaman@uscis.dhs.gov

Budgetary Support Services APFS Number: 2025069138

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

OASIS+ 541990 $2M - $5M 09/26/2025 AttainX / 70SBUR20C00000008

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

8(a) Direct Award N/A N/A 05/09/2025 09/27/2025 – 09/26/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Paul Linseisen Paul.A.Linseisen@uscis.dhs.gov

Mary Shinney Mary.A.Shinney@uscis.dhs.gov

LaTonja Ware LaTonja.P.Ware@uscis.dhs.gov

This record replaces APFS 2024065351.

Fee rule and analysis support services associated with revenue, cost, and budget analysis. Activities include but are not limited to activity-based costing/management (ABC/M), fee-for-service calculations, fee rule revenue forecasts, cost estimates, and budget analysis. An 8(a) contractor has been identified. Contract award is pending approval from DHS.

mailto:Bruce.A.Helms@uscis.dhs.gov mailto:Mary.A.Shinney@uscis.dhs.gov mailto:LaTonja.P.Ware@uscis.dhs.gov

Contact Center Tier 1 (CCT1) APFS Number: 2024068175

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA Schedule 561422 Over $100M 08/12/2026 GDIT / 70BUR21F00000089

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

N/A 70SBUR25I00000003 02/07/2025 11/01/2025 08/13/2026 – 08/12/2031

Program POC & email Contracting Officer & email Contract Specialist & email

Tiffany Vezina Tiffany.N.Vezina@uscis.dhs.gov

David Hershey David.P.Hershey@uscis.dhs.gov

Way Goodman Waynette.A.Goodman@uscis.dhs.gov

USCIS requires contractor support to operate the Tier 1 level of a multi-tier Contact Center Operation. Services include support to inbound and outbound calls, chats and webform/email inquiries using a model that employs a mix of IVR/IVA, web and voice channels for customers to obtain assistance on citizenship and immigration related information. The Contractor will provide sufficient bilingual operational staff to support the Contact Center Tier 1 interactions and collaborate with the USCIS, and other supporting Contractors involved in improving Contact Center operations. Market research is ongoing, and an acquisition strategy is still to be determined. ***Market research for this effort is paused as the agency is determining the need for this service in the future. This acquisition could be canceled, descoped, or changed.*** mailto:Bruce.A.Helms@uscis.dhs.gov

EBS Technical Writing APFS Number: 2025069041

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Definitive 711510 $250-500k N/A N

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

8(a) Direct Award N/A N/A N/A 09/30/2025 - 09/29/2027

Program POC & email Contracting Officer & email Contract Specialist & email

Tanya Coram-Hamilton tanya.y.coram-hamilton@uscis.dhs.gov

Mary Shinney Mary.A.Shinney@uscis.dhs.gov

Chris Zaman Christian.A.Zaman@uscis.dhs.gov

Electronic Benefits Systems (EBS) Training Branch, has a requirement to acquire technical writing services for the development, maintenance, and improvement of user manuals and quick reference guides for the ELIS and Benefits Hub. These documents will support system users in efficiently navigating system functionalities and performing critical case management tasks. An 8(a) vendor has already been identified for this effort. Requirement is cancelled for FY25.

mailto:tanya.y.coram-hamilton@uscis.dhs.gov

Regulatory Support Services APFS Number: 2024068055

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

OASIS+ 541611 $2M - $5M 06/30/2025 ICF, Inc. / 70SBUR22F00000090

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

N/A 70SBUR25Q00000007 N/A 04/28/2025 07/14/2025 - 07/13/2028

Program POC & email Contracting Officer & email Contract Specialist & email

Yolanda Carey Yolanda.K.Carey@uscis.dhs.gov

David Hershey David.P.Hershey@uscis.dhs.gov

LaTonja Ware LaTonja.P.Ware@uscis.dhs.gov

Description: USCIS Office of Policy and Strategy (OPS) requires regulatory support services to develop quality regulations by providing responsive, professional support in public comment analysis and categorization, and analytical research and evaluation. Types of services include regulatory evaluation, administrative support, data management and tracking (e.g., ability to monitor, review, synthesize, categorize, track, and report on comments received from external stakeholders via the Federal Document Management System) as well as technical and report writing. Must have extensive experience providing regulatory support services for all phases of the federal regulations and rulemaking process, and possess a knowledge and understanding of immigration law, regulations, and policy. Must have extensive experience categorizing, synthesizing, and summarizing high volumes of public comments for federal rulemaking agencies in accordance with the Administrative Procedures Act. Contract award is pending approval from DHS.

mailto:Bruce.A.Helms@uscis.dhs.gov mailto:LaTonja.P.Ware@uscis.dhs.gov

Onsite Clinical Health Services APFS Number: 2025069745

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA 621498 $1M - $2M 09/29/2025 Concentric Methods, LLC /

70SBUR20F00000224

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

SB N/A N/A 07/25/2025 09/30/2025 - 09/29/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Jeanine Porter jeanine.porter@uscis.dhs.gov

David Hershey David.P.Hershey@uscis.dhs.gov

Brandon Smith Brandon.P.Smith@uscis.dhs.gov

USCIS has a requirement for onsite health services at its headquarters' location in Camp Springs, MD. The onsite health services for the HQ Wellness Center will be provided by a licensed, Basic Life Support (BLS) certified, registered nurse (RN) and include emergency medical response for life-threatening conditions which may require basic life support, the use of an automated external defibrillator (AED), or administration of emergency medications while awaiting the arrival of local Emergency Medical Services (EMS). Solicitation posted 07/25/2025; responses due 08/25/2025.

mailto:jeanine.porter@uscis.dhs.gov

FedHR Navigator APFS Number: 2025069909

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA 513210 $500K - $1M 08/31/2025 Economic Systems, Inc/

70SBUR20F00000270

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

SB N/A N/A 07/22/2025 09/01/2025 - 08/31/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Laura Juskiewicz laura.h.juskiewicz@uscis.dhs.gov

David Hershey David.P.Hershey@uscis.dhs.gov

Brandon Smith Brandon.P.Smith@uscis.dhs.gov

USCIS has a requirement to acquire a SaaS (Software as a Service) solution FedRAMP authorized web-based service for Federal retirement calculations that is accessible by Human Resources specialist and employees alike. The software must provide an integrated solution for benefits calculations and automated form filling for both specialists and employees. USCIS anticipates using GSA MAS. Award is pending DHA approval.

mailto:lara.h.juskiewicz@uscis.dhs.gov

Title / APFS Number Contracting Officer

Status Solicitation / Award Number

Onsite Clinical Health Services / 2025069745 David Hershey

RFQ Active / Responses Due

08/25/2025

70SBUR25Q00000079

Assessment of Internal Controls (A-123) Support Services / 2024065564 David Hershey

RFQ Active / Responses Due

08/15/2025

70SBUR25R00000017

Budgetary Support Services / 2025069138 Mary Shinney Award is pending DHS approval 70SBUR25F00000097

Regulatory Support Services / 2024068055 David Hershey Award is pending DHS approval

70SBUR25Q00000007 /

70SBUR25F00000108

FedHR Navigator / 2025069909 David Hershey Award is pending DHS approval 70SBUR25Q00000087 / TBD

Mary Shinney

Kenneth Brumfiel Associate Chief

Customers: Administrative Appeals Office (AAO); Office of the Chief Counsel (OCC), Office of Civil Rights and Equal Employment Opportunity (CREEO); and Service Center Operations Directorate (SCOPS)

DHS Reverse Auction Tool APFS Number: 2024065858

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

BPA 518210 Over $100M 03/30/2025 UNISON MARKETPLACE, INC /

70RDAD19A00000014

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

N/A TBD TBD 08/15/2025 02/15/2026-02/14/2031

Program POC & email Contracting Officer & email Contract Specialist & email

Samantha Mehl Samantha.mehl@hq.dhs.gov

Angela Hodges Angela.d.hodges@uscis.dhs.gov

Kristyn Holsopple Kristyn.holsopple@uscis.dhs.gov

PAUSED

Description: This requirement is to provide a full-service, web-based reverse auctioning solution that assists DHS buyers in soliciting, evaluating, and awarding multiple contract types for supplies and select services from established networks of vendors. The solution shall be based on an established commercial product, requiring little or no customization to meet DHS requirements. This is on pause until further notice.

mailto:Angela.d.hodges@uscis.dhs.gov mailto:Kristyn.holsopple@uscis.dhs.gov

Administrative & Clerical Support Services for the Office of the Chief Counsel (OCC) APFS Number: 2025069318

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

Definitive Contract 561110 $2M - $5M N/A N

Small Business Program

Request for Information #

Est. Draft Solicitation Release Date (if applicable)

Est Solicitation Release Date Period of Performance

8(a) N/A N/A 07/30/2025 09/30/2025 - 09/25/2030 Program POC & email Contracting Officer & email Contract Specialist & email

Phillip Scott Phillip.Scott3@uscis.dhs.gov

Kenneth Brumfiel Kenneth.c.brumfiel@uscis.dhs.gov

Joshua S. Riley Joshua.S.Riley@uscis.dhs.gov

Description: USCIS, OCC, has a requirement for administrative services – Mail Management. OCC is anticipating to award an 8(a) direct (sole) award contract to provide document management support services for all management and labor necessary to satisfy the Government need for onsite administrative support services to operate the OCC mail management apparatus and file room at Camp Springs, MD. The services required include providing targeted correspondence, data management services, tracking statistics, data entry into automated systems, scanning documents, performing file maintenance, and preparing various reports.

mailto:Phillip.Scott3@uscis.dhs.gov mailto:Kenneth.brumfiel@uscis.dhs.gov mailto:Kenneth.brumfiel@uscis.dhs.gov mailto:Kenneth.brumfiel@uscis.dhs.gov

USCIS Mediation Services for the Office of Civil Rights and Equal Employment Opportunity (CREEO) APFS Number: 2024067853

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA 561611 $500k - $1M N/A N

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB N/A N/A 05/22/2025 08/01/2025 - 07/31/2030

Program POC & email Contracting Officer & email Contract Specialist & email

Katie Stout Katie.J.Stout@uscis.dhs.gov

Angela Hodges Angela.d.hodges@uscis.dhs.gov

Kristyn Holsopple Kristyn.Holsopple@uscis.dhs.gov

PAUSED

Description: The Contractor shall provide mediation services that meet the standards set by the ADR Act of 1996 as amended and the EEOC regulations set forth in 29 CFR Part 1614: EEOC MD-110 https://www.eeoc.gov/federal-sector/management-directive/management-directive-110, 29 CFR 1614.102 (b) (2); and any subsequent law, statue, regulation, executive order or directive; and in accordance with the requirements set forth in the Government Requirement. USCIS anticipates the work can be performed virtually.

mailto:Katie.J.Stout@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Kristyn.Holsopple@uscis.dhs.gov https://www.eeoc.gov/federal-sector/management-directive/management-directive-110

USCIS National Capital Region (NCR) Sign Language Interpretation (SLI) Services APFS Number: 2024066894

Operations Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

DHS CAS BPA 541930 $2M to $5M 08/01/2025 Friends Interpreting Services /

70SBUR22F00000139

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB N/A N/A Estimated Mid-August 2025 09/XX/2025 – 04/XX/2028 Program POC & email Contracting Officer & email Contract Specialist & email

Karen Kerr karen.j.kerr@uscis.dhs.gov

Joshua S. Riley Joshua.S.Riley@uscis.dhs.gov

Kristyn Holsopple Kristyn.Holsopple@uscis.dhs.gov

Description: This requirement will be a BPA call against DHS Communication Access Services (CAS) BPA. USCIS has a requirement for sign language interpretation services at USCIS Baltimore and Washington Field Offices.

mailto:Angela.d.hodges@uscis.dhs.gov mailto:Angela.d.hodges@uscis.dhs.gov mailto:Kristyn.Holsopple@uscis.dhs.gov

Title / APFS Number Contracting Officer

Status Solicitation / Award Number

Kenneth Brumfiel

OPS Questions and Answers

Technology Division

Introduction Technology Division provides support to USCIS Office of Information Technology (OIT), purchasing commodities and services to meet the mission.

Customers In addition to the Chief Information Officer, OIT is divided into six (6) primary divisions. The divisions are Applied Technology Division, Resource Management Division, Enterprise Infrastructure Division, Systems Delivery Division, Transformation Delivery Division, Information Security Division, and Identity, Records, and National Security Delivery Division.

Type of Acquisitions Tech has shifted from the Department-wide Strategic Sourcing contract such as EAGLE II and it is now mandated to utilize EAGLE Next Generation Suite of Strategic Sourcing Best in Class Contracts. FirstSource II is used to procure software and hardware to include software assurance and hardware maintenance via FAR Subpart 16.505(b) Fair Opportunity.

Contracting Officer Team

Chris Hatin, Andrew Fonda, Patrick Gadwah, Lora Gross, Celina Hemingway, Amir Hrnjic, Monty Kurtz, Jonathan Latson, Brenda Palmer, Sara Putnam, Sylwia Salkic, Patricia Simon, Gregory Schroeder, Dianne Valiando

Technology Division Cancelled Requirements Title / APFS Number Contracting Officer Contact Information

Governance Risk Compliance (GRC) Tool – ArcAngel APFS Number: F2025070069 Dianne Valiando Dianne.E.Valiando@uscis.dhs.gov

Cybersecurity Program Management and Development

(CPMD)

APFS Number: F2025069172

Dianne Valiando Dianne.E.Valiando@uscis.dhs.gov

Cybersecurity Program Support Services (CPSS) APFS Number: F2024066241

Celina Hemingway Celina.R.Hemingway@uscis.dhs.gov

Cyber Security Artificial Intelligence Support (CAIS) 2 APFS Number: F2024068147 Celina Hemingway Celina.R.Hemingway@uscis.dhs.gov

Enterprise Collaboration Network (ECN) II APFS Number: 2024068010 Patrick Gadwah Patrick.C.Gadwah@uscis.dhs.gov mailto:Dianne.E.Valiando@uscis.dhs.gov mailto:Dianne.E.Valiando@uscis.dhs.gov mailto:Gary.d.Whitney@uscis.dhs.gov mailto:Gary.d.Whitney@uscis.dhs.gov mailto:Patrick.C.Gadwah@uscis.dhs.gov

Upcoming RFIs (Technology)

Title Description Est Date of RFI

Purpose of RFI Distribution Method

EIS

Contact Center

II

Enterprise Contact Center Services FY26, Q1 Market Research SAM.gov

Technology (Tech) Division

Patrick Gadwah Associate Chief

Customers: Applied Technology Division (ATD), IT Field Services Division (ITFSD), Resource Management Division (RMD), Systems Delivery Division (SDD), FIRE (Flexible Innovation for Rapid Engineering) f/k/a DIDit III APFS Number: 2025068411

Technology Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA MAS IT 541512 Over $100M 10/15/2026 Excella Inc. / 70SBUR22F00000004

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

Total SB 70SBUR25I00000008 November 2025 December 2025 10/16/2026 – 10/15/2031

Program POC & email Contracting Officer & email Contract Specialist & email

Sabrina Parker Sabrina.M.Parker@uscis.dhs.gov

Monty Kurtz Monty.N.Kurtz@uscis.dhs.gov

Patrick Gadwah Patrick.C.Gadwah@uscis.dhs.gov

Description: USCIS Office of Information Technology (OIT), Systems Delivery Division (SDD) Digital Innovation and Development branch (DID(it)) requires support to provide services in development of new and enhancement and/or modernization of existing capabilities for information technology systems and applications within the DID(it) security boundary. The support will include program management, research and analysis, design, architecture, engineering, code and configuration development and deployment, operations and maintenance, security, detailed documentation and transition, using Agile Methodology, while complying with all Federal, DHS and USCIS standards, guidelines, policies and procedures. This a recompete of task order 70SBUR22F00000004. An RFI was issued via SAM.gov. RFI issued 12/20 and closed 1/8. We are currently in the acquisition planning phase.

mailto:Sabrina.M.Parker@uscis.dhs.gov mailto:Monty.N.Kurtz@uscis.dhs.gov

Predictive Lake Analytics Nextgen eXchange Services

(PLANXS) II

APFS Number: 2025068410

Technology Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA MAS IT 541512 Over $100M 08/11/2026 Octo Metric LLC / 70SBUR21F00000194

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

Total SB 70SBUR25I00000002 November 2025 December 2025 08/12/2026 – 08/11/2031 Program POC & email Contracting Officer & email Contract Specialist & email

George (Alex) Baden George.A.Baden@uscis.dhs.gov

Monty Kurtz Monty.N.Kurtz@uscis.dhs.gov

Patrick Gadwah Patrick.C.Gadwah@uscis.dhs.gov

Description: USCIS requires contractor support for the Data and Business Intelligence Support Services (DBIS III), for professional IT services to support design, architecture, configuration, development, and maintenance of a centralized enterprise data warehouse and standard reporting interfaces through Enterprise Citizenship and Immigration Services Centralized Operational Repository (eCISCOR), SAS, and SMART implementations, i.e., USCIS Data Warehouse/Business Intelligence (DW/BI) solution. This task order will be the primary vehicle to obtain professional IT architectural, systems development, and systems support services to continue the transformation of data from the USCIS transactional systems into a state-of-the-art enterprise data warehouse and associated operational and Business Intelligence (BI) reporting capabilities. The development scope of the program involves transforming agency-wide analytical capabilities and enhancing the agency's ability to use its large data pool for decision-making and operational improvement; any USCIS, DHS, or external federal agency system can become a source of data for DBIS, if dictated by the mission. This supports the Standard Tool CPIC program. An RFI was issued via SAM.gov.

RFI issued 10/29 and closed 11/7. We are currently in the acquisition planning phase.

mailto:George.A.Baden@uscis.dhs.gov mailto:Monty.N.Kurtz@uscis.dhs.gov

Quality, Security, Testing, Automation and Governance (QSTAG) APFS Number: 2025070572

Technology Division FY25 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

TBD 541511 $50M - $100M 04/30/2026 Ardent Management Consulting, Inc.

70SBUR21F00000057

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

TBD 70SBUR25I00000016 TBD March 2026 5/1/2026 – 4/30/2031 Program POC & email Contracting Officer & email Contract Specialist & email

Nili Khanna Nili.Khanna@uscis.dhs.gov

Patrick Gadwah Patrick.C.Gadwah@uscis.dhs.gov

Amir Hrnjic Amir.Hrnjic@uscis.dhs.gov

Description: QSTAG Service Objectives: 1. To allow United States Citizenship and Immigration Services (USCIS) the flexibility to secure technical support with the knowledge, skills and capabilities in Development Security Opertations (DevSecOps) advanced testing and automation solutions for the systems and services that support the USCIS mission. 2. To aid or enable USCIS, Office of Information Technology (OIT) product/portfolio teams to build and continually improve the quality of their products and speed of delivery by implementing cutting edge DevSecOps, advanced testing, applications and workloads security, automation and RPA technology solutions. 3. To re-use, build and continually improve reliable, valuable, and sustainable automated pipelines for use by engineering teams and stakeholders to easily integrate and benefit from available solutions. 4. To ensure standardized best practices, compliance and accountability, resulting in secure, efficient, and scalable operations that include development, testing, deployment and continuous improvements across the enterprise." We are currently in the market research stage of this acquisition. An RFI is expected to be posted on SAM.gov. The results of the RFI will be used to craft the acquisition strategy and this APFS record will be updated accordingly.

mailto:nili.khanna@uscis.dhs.gov mailto:Amir.Hrnjic@uscis.dhs.gov

Title / APFS Number Contracting Officer

Status Solicitation / Award Number

RAPID / 2024065191 Monty Kurtz Final Approval 70SBUR24Q00000105

RIVER / 2023062529 Monty Kurtz Final Approval 70SBUR24Q00000106

Patrick Gadwah

Celina Hemingway

Customer: Information Security Division (ISD)

Identity, Credential, and Access Management Enterprise Services III (ICAM-ES III) APFS Number: F2025069780

Technology Division FY26 1ST Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA Schedule 541513 $20M - $50M 11/25/2026 Yes

Dignari, LLC

70SBUR24F00000044

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

SB N/A 70SBUR25I00000009 08/2025 02/26/2026 – 10/25/2028

Program POC & email Contracting Officer & email Contract Specialist & email

Samona L. Barnett Samona.L.Barnett@uscis.dhs.gov

Celina Hemingway Celina.R.Hemingway@uscis.dhs.gov Sylwia Salkic

Sylwia.Salkic@uscis.dhs.gov

Description: The U.S. Citizenship and Immigration Services (USCIS), Office of Information Technology (OIT), Information Security Division (ISD) is mandated by the 2009 Federal Chief Information Officers (CIO) Council Federal Identity, Credential, and Access Management (FICAM) Roadmap and Implementation Guidance. The Identity, Credential, and Access Management Enterprise Services (ICAM-ES) consists of several traditionally segregated functional areas (Identity, Credential, Access, and Federation) that when managed collectively, provide security, privacy and process efficiency benefits that would not be achieved if managed individually. The U.S. Office of Management and Budget (OMB)released M-11-11 (February 2011), and M-19-17 (May 2019), which outlined specific ICAM-related requirements and delivery timelines for federal civilian agencies.

mailto:Samona.L.Barnett@uscis.dhs.gov mailto:Celina.R.Hemingway@uscis.dhs.gov mailto:Sylwia.Salkic@uscis.dhs.gov

Governance, Communications, Assessments & Classified Services (GCACS) IV APFS Number: F2025070000

Technology Division FY26 2ND Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

8(a) STARS III 541512 $20M - $50M 04/26/2026 Yes

Cybernamic, LLC

70SBUR22F00000242

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) N/A N/A 11/2025 02/21/2026 – 02/20/2029 Program POC & email Contracting Officer & email Contract Specialist & email

Christopher Green Christopher.D.Green@uscis.dhs.gov

Sylwia Salkic Sylwia.Salkic@uscis.dhs.gov

Taylor Quintin Taylor.J.Quintin@uscis.dhs.gov

Description: USCIS has a requirement for continual Governance, Communications, Assessments & Classified Services (GCACS). USCIS Information Security Division (ISD)is seeking experts with strong security assessment, penetration testing, and financial audit skills to ensure the confidentiality, integrity, and availability of information processed, stored and transmitted in support of the Agency mission. Additionally, provide classified engineering support for USCIS Classified systems, secure communication devices, and facilities in accordance with the DHS and other applicable policy.

mailto:Christopher.D.Green@uscis.dhs.gov mailto:Taylor.J.Quintin@uscis.dhs.gov

Continuous Monitoring & Agile Security Services (CMASS) IV APFS Number: F2025069990

Technology Division FY26 2nd Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

8(a) STARS III 541512 $10M - $20M 05/15/2026 Yes

AretecSBD, LLC

70SBUR22F00000212

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) N/A N/A 09/2025 04/16/2026 – 04/15/2029 Program POC & email Contracting Officer & email Contract Specialist & email

Megan Kane Megan.R.Kane@uscis.dhs.gov

Sylwia Salkic Sylwia.Salklic@uscis.dhs.gov

Dianne Valiando Dianne.E.Valiando@uscis.dhs.gov

Description: USCIS has a requirement for Continuous Monitoring & Agile Security Services (CMASS). USCIS seeks to establish a more sustainable and effective continuous monitoring program, leveraging data from security and governance tools to enhance our ability to identify and mitigate cybersecurity risks, evaluate emerging technologies, streamline security-related tasks. Additionally, we seek to transform the Ongoing Authorization (OA) program to incorporate new capabilities and risk models for Machine Learning (ML) and Artificial Intelligence (AI) and implement appropriate governance measures. The CMASS resources will continue to support security authorization and continuous monitoring activities, the Vulnerability Management &Configuration Management Programs, role-based cybersecurity training, and system stakeholder outreach to ensure USCIS meets security and DHS Information System Performance Plan (ISPP) requirements.

mailto:Megan.R.Kane@uscis.dhs.gov mailto:Sylwia.Salklic@uscis.dhs.gov mailto:Dianne.E.Valiando@uscis.dhs.gov

Information Assurance Security Services III (IASS3) APFS Number: F2025070005

Technology Division FY27 4th Quarter APFS Update

Contract Vehicle NAICS Code Dollar Range Current Contract Completion Date

Recompete (Y/N) (incumbent/award#)

GSA Schedule 541512 $20M - $50M 07/29/2027 Yes

Cyber Security Innovations, LLC

70SBUR22F00000247

Small Business Program Request for Information #

Est. Draft Solicitation Release Date (if applicable) Est Solicitation Release Date Period of Performance

8 (a) N/A N/A 12/30/2026 07/30/2027 – 07/30/2030 Program POC & email Contracting Officer & email Contract Specialist & email

Christopher Green Christopher.D.Green@uscis.dhs.gov

Andrew Fonda Andrew.R.Fonda@uscis.dhs.gov

Sylwia Salkic Sylwia.Salkic@uscis.dhs.gov

Description: USCIS has a requirement for Information Assurance Security Services(IASS). As USCIS integrates artificial intelligence (AI) / machine learning (ML) and other emerging technologies into our operations, it is imperative to elevate our cyber vigilance. This means ensuring systems are not only resilient to adversarial attacks but also uphold ethical standards that reflect organizational values and societal expectations. The Information Security Division (ISD) seeks a next generation of ISSOs to lead the charge.