Attachment 4_Media Streaming Solution Past Performance Questionnaire.docx

DOCX document 32 KB Posted

Attached to
Streaming Media Hosting, Management, and Distribution Services
Solicitation number
USCA26Q0172
Issued by

About this file

This is a past performance questionnaire template for the Media Streaming Platform solicitation (USCA26Q0172) issued by the Administrative Office of the U.S. Courts. The questionnaire is designed to be completed by references providing feedback on contractors' prior performance with streaming media hosting, management, and distribution services. It requests basic contract information including dates of service, contract type, and nature of work performed, along with yes/no responses to eleven performance-related questions covering deliverable timeliness, quality, personnel qualifications, technical responsiveness, business relationship, pricing accuracy, and contractual compliance.

The questionnaire also includes numerical rating scales (1–5) for evaluating contractor personnel quality and deliverable quality, an overall customer satisfaction question, and a recommendation question. References must complete and return the questionnaire via email to Kelly_Weidner@ao.uscourts.gov and David_Kelley@ao.uscourts.gov by 2:00 PM Eastern Time on Tuesday, September 22, 2026, with the email subject line "Past Performance Questionnaire for RFQ USCA26Q0172 - Media Streaming Platform." The document is marked as source selection information per the Guide to Judiciary Policy Vol. 14, 150.20.

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Other files

File Type Posted
Attachment 1 - Requirements Checklist.xlsx XLSX spreadsheet
Attachment 2_Pricing.xlsx XLSX spreadsheet
USCA26Q0172_08.07.2026.pdf PDF
Attachment 3 Live Product Demonstration Instructions.docx DOCX document

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USCA26Q0172: Attachment 4 – Media Streaming Platform Past Performance Questionnaire Media Streaming Platform Solution Past Performance Questionnaire

Name of Quoter:

Contract/Task Order/BPA Call/Project Number:

Reference Company:

Point of Contact: Phone Number:

1. Dates contract services provided:

2. Type of contract and nature of work performed:

Check One

Yes
No
3
Were the deliverables submitted on time?
4
Did the contractor’s performance meet your expectations?
5
Did you encounter any problems with the contractor or their deliverables?
6
If so, did the contractor take appropriate corrective action and was it timely?
7
Were the contractor’s personnel qualified, knowledgeable and responsive?
8
Was the contractor responsive to technical direction?
9
Was the contractor’s business relationship with your agency / company cooperative?
10
Did the final price coincide with proposed amounts?
11
Did the contractor comply with the terms and conditions of the contract?

12. On a scale of 1 to 5 (1 = unacceptable; 5 outstanding), how would you rate the quality of the contractor’s personnel?

13. On a scale of 1 to 5 (1 = unacceptable; 5 outstanding), how would you rate the overall quality of the contractor’s deliverables?

14. What is your overall level of customer satisfaction with using this contactor?

Check One

Yes
No
15
Would you recommend that your agency/company use this contractor again?

Additional Comments:

Prior to 2:00 PM Eastern Time on Tuesday, September 22, 2026 please complete and return this past performance questionnaire via email to Kelly_Weidner@ao.uscourts.gov and David_Kelley@ao.uscourts.gov. Please title the email, “Past Performance Questionnaire for RFQ USCA26Q0172 – Media Streaming Platform” SOURCE SELECTION INFORMATION – See Guide to Judiciary Policy Vol. 14 §150.20

SOURCE SELECTION INFORMATION – See Guide to Judiciary Policy Vol. 14 §150.20

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