J.1 BPA SOW.pdf

Section C - Descriptions/Specifications/Statement of Work

BPA Hardware - Supplies and Services

PURPOSE:

The purpose of this requirement is to provide a single award Blanket Purchase Agreement (BPA) to the Administrative Office of the US Courts (AO) and the Federal Judiciary to provide them with the ability to purchase specific hardware products and ancillary services in support of mission-critical IT systems, software applications, and other IT requirements.

BACKGROUND:

The AO is responsible for supporting all federal districts, bankruptcy, and appellate courts as well as federal probation and pretrial services offices. There are approximately over 30,000 federal judiciary employees working at over approximately 300 locations nationwide. The AO is responsible for providing nationally managed hardware, software, and peripherals contract vehicles for use by the judiciary. Historically, the majority of purchase are under $10K.

REQUIREMENTS:

General Hardware Requirements:

The BPA holder (except when the BPA holder is the OEM) shall maintain an authorized/certified reseller status with all of the relevant OEM products under the BPA.

See Attached Specifications Matrix for minimum essential characteristics.

System Architecture:

Processor: The hardware and hardware Operating System OS processor architecture shall be capable of efficiently running the required OS for the hardware proposed, for example iOS or macOS. Additionally, the hardware and hardware OS(s) shall prioritize processors with hardware acceleration for encryption, media processing, and AI tasks.

Application Sandboxing: The hardware and hardware OS shall enforce application sandboxing within each OS to isolate untrusted applications and prevent unauthorized access to system resources or user data. The hardware and hardware OS shall leverage hardware-assisted virtualization for enhanced isolation.

Judiciary-Specific Features:

Hardware Acceleration: The hardware and hardware OS shall provide acceleration features (e.g., video codecs, neural engine) for improved performance of judiciary-specific applications, especially those involving multimedia content or AI-powered functionalities.

Application Security: The hardware and hardware OS for this requirement shall by default, block the installation and execution of applications, (except by system administrators), from developers not identified by the OEM as well as allow only installation and execution of software that is trusted and verified by the OEM to run on its platform.

Secure Boot: The hardware and hardware OS for this requirement shall implement a secure boot process to verify the integrity of the firmware and operating systems before loading and prevent unauthorized modifications.

Trusted Platform Module (TPM): The hardware and hardware OS shall utilize a TPM to securely store cryptographic keys and perform secure boot operations.

Application Whitelisting: The hardware and hardware OS shall implement a whitelist mechanism to restrict the installation and execution of applications to only those approved by the judiciary, preventing unauthorized software from running on the devices. The hardware and hardware OS shall have the capability of utilizing cloud-based application whitelisting solutions for centralized management and updates.

Device Encryption: The hardware and hardware OS shall have the capability of full-disk encryption by default to protect user data at rest, even in case of physical device loss or theft. The hardware and hardware OS shall utilize hardware-based encryption features that improved performance and reduced power consumption.

Remote Management: The hardware and hardware OS shall implement secure remote management capabilities for IT administrators to deploy software updates, troubleshoot issues, and enforce security policies remotely. The hardware and hardware OS(s) shall have the capability to utilize network segmentation and access controls to restrict unauthorized access to management tools.

The BPA holder shall:

a. Provide and support equipment sales and be able to deliver the products within the continental United States (CONUS) within 30 days of receipt of an order.

b. Provide and support equipment sales and be able to deliver the products to locations outside the United States (OCONUS), including but not limited to, the following US Territories:

i. Puerto Rico

ii. Alaska

iii. Hawaii

iv. Guam, and

v. Virgin Islands

vi. Northern Mariana Islands.

vii. America Samoa

c. Coordinate and ensure delivery of the product to both CONUS within 30 days after acceptance and OCONUS within 90 days after acceptance locations.

The BPA holder shall provide customer assistance regarding order processing and tracking via phone, by email or by other electronic means subject to the BPA COR's approval and at no additional cost.

The BPA holder shall at a minimum provide the capability for AO and Judiciary staff to determine the complete history and current status of any order (or group of orders) from Monday through Friday during the hours of 8:00 a.m. to 8:00 p.m.

(Eastern Time), excluding federal holidays. The information to be provided should include but is not limited to the following types of information. When was the order received, if there were errors in the order and delays in shipment of the order by phone or through customer portal.

Hardware and equipment provided shall be new. Replacement parts shall be new, warrantied, and guaranteed.

The BPA holder shall provide timely notification to the BPA COR and points of contact for the relevant orders regarding bugs, updates, errata, and revisions for all products serviced under their BPA. Patches, firmware updates, bug fixes, and other user-installable software needed for problem resolution must be provided in a timely manner.

The contractor shall deliver a monthly report that captures all notifications, updates, bugs, troubleshooting, errata, and revisions for all products serviced under this BPA.

The BPA holder shall designate an official point of contact for their BPA regarding the administration of the BPA and designate an account representative who will provide information on all other aspects of the BPA including products, ordering, and delivery.

The BPA holder shall furnish a quarterly report to the COR by the 15th day after the close of each calendar quarter unless no sales were received during the prior quarter. If no sales were received during the prior quarter, then a report does not need to be provided.

The BPA holder shall report, by category, on all products ordered and delivered through the BPA for that quarter. The BPA Holder shall include at minimum the following information in the Quarterly BPA Status Report:

DELIVERY STATUS:

a. BPA Call Number

b. Site identification

c. Category

d. Manufacturer Part Number

e. Quantity

f. Equipment description

g. Order date

h. Delivery date

i. Quantity shipped

j. Quantity received/accepted

k. Confirmed delivery date

DELIVERY STATUS ISSUES:

a. Reason for late delivery, if applicable

b. Problems with delivery (with resolution), if applicable

c. Partial shipment information, if applicable

d. Date order rejected, if applicable

e. Reason for rejection, if applicable

CATEGORY DATA:

a. Total quantities ordered by category

b. Total cost of equipment/software by category

NEW BPA CALLS RECEIVED:

A listing of new BPA calls received including the following: A summary of new BPA calls received during the previous month listing BPA call numbers, locations, quantities, total cost, and planned delivery dates and any BPA calls that did not include hard- ware.

OEM WARRANTIES

The BPA holder shall pass on all OEM warranties related to a BPA call to the BPA call's point of contact.

TECHNOLOGY REFRESHMENT & REPLACEMENT:

New product families for product line(s) directly related to the OEM for the BPA category may only be introduced by the BPA holders. A new product family may not be sold under this BPA to any AO entity or court until it has been formally added to the respective BPA by a written and bilaterally signed modification from the BPA's Contracting Officer.

Failure to comply with the BPA Terms and Conditions may result in cancellation of the BPA by the BPA CO.

Min. Esstl Characeristics

Specifications Matrix

CATEGORY Minimum Essential Characteristics

STD PROCESSOR STD RAM (GB) STD STORAGE (GB) Display Other

All-In-One 8-core CPU/8-core GPU 8 256 24" 4k

Tablet 9-core CPU/10-core GPU 8 256 13"

Tablet 9-core CPU/10-core GPU 8 256 11"

Tablet 8-core CPU/9-core GPU 8 128 11"

Tablet 10-core CPU/10-core GPU 16 1024 11"

Tablet 6-core CPU/5-core GPU 4 256 8.3"

Tablet 6 core CPU/4 core GPU 256 256 10.9"

Tablet 6 core CPU/4 core GPU 256 64 10.9"

Small Desktop 8-core CPU/10-core GPU 8 256 N/A

Desktop 24-core CPU/60-core GPU 64 1000 N/A

Laptop 10-core GPU/10-core GPU 16 512 14"

Laptop 14-core GPU/20-core GPU 24 512 16"

Laptop 8-core CPU/10-core GPU 16 512 13" Maximum Weight 2.7 lbs

Laptop 8-core CPU/10-core GPU 16 512 15" Maximum Weight 3.3 lbs

Monitor N/A N/A N/A 27" 5K Intergrated webcam, USB-C port hub

Warranty Tablets N/A N/A N/A N/A 2 years

Warranty All in One N/A N/A N/A N/A 3 years

Warranty Laptop/Desktop N/A N/A N/A N/A 3 Years

Product Must be Equal or Configurable to be Meet the Above Minimum Essential Characteristics