RFP_Appendix_F_-_Past_Performance__Questionnaire.docx

Solicitation No. USCA18R0093 Administrative Office of the U.S. Courts (AOUSC)

PAST PERFORMANCE QUESTIONNAIRE

Please complete this Questionnaire and email it to: robert_grinstead@ao.uscourts.gov If you have any questions, please forward them to the above address, or call 202 502 2053. Thank you for your assistance. Responses are due on the date that the proposal are received.

Instructions:

Part 1 is to be completed by the Quoter and provided to the respondent (Government personnel who had experience with the Quoter on a previous relevant contract). The Respondent, in turn, verifies Part 1, and completes Part 2. Once completed, the Respondent submits the completed questionnaire directly to the Contracting Officer. The Quoter should also submit with its quote (by the closing date of the Request for Proposal (RFP) copies of Part 1 which was provided to all respondents.

Message to the Respondent: Your assistance is requested by the Administrative Office of the U.S. Courts (AOUSC) to assist in establishing the performance history for the Contractor named below. In efforts to expedite receipt of the requested information, the Contracting Officer respectfully requests that you do not mail hard copies. Instead, please email the completed questionnaire to robert_grinstead@ao.uscourts.gov.

RFP / Solicitation Number: USCA18R0093

Project Requirement Name/Title: NextGen OSCAR System

Customer Agency: Administrative Office of the United States Courts (AOUSC)

Project Requirement / Description: Online System for Clerkship Application and Review (OSCAR), is a web-based information and application system for law clerk and staff attorney recruitment.

Part 1 to be completed by the Quoter – information about Past Contract:

1. Contractor/Subcontractor name, address, place of performance and DUNS number. (If the work was performance as a subcontractor, also provide the name of the prime contractor and Point of Contact (POC) within the prime contractor organization (name, current address, email and phone number) who can verify the participation and extent of work performed by Quoter).

a. Contract Number:____________________________________

b. Contract Period of Performance: _________________________

c. Contract Value (with options) ____________________________

d. Contracting Officer’s Name ______________________________

e. Contracting Officer’s email address and phone number:

2. Description of Contract Requirements:

a. Government contracting activity/commercial activity for which work was performed, with current address, email, phone number of the procuring contracting officer or customer point of contact:

b. Name of government’s technical representative / COR, with current address, email and phone number:

c. Government contract administration activity, with the name, address, email and phone number of the Administrative Contracting Officer (ACO) (if different from 2a above):

d. Contract Number (including, in the case of projects performed under orders against Indefinite Delivery type contracts, GSA contracts and blanket purchase agreements, relevant task order / BPA Call numbers:

e. Contract Type (specific type, such as Firm-Fixed Price (FFP), Cost Reimbursement (CR), Time and Material (T&M), Labor Hour (LH), etc.)

f. Awarded price/cost. (If the quoter or its proposed major subcontractor, was responsible for only a portion of the tasks performed under the referenced contract, then the total price/cost should only include the price/cost of work performed by the Quoter or its proposed major subcontractor.

g. Final (or, if work is ongoing, projected final) price/cost. (If the Quoter or its proposed major subcontractor was responsible for only a portion of the tasks performed under the referenced contract, then the final price/cost should only include the price/cost paid or to be paid for the work performed by the Quoter or its proposed major subcontractor.

h. Final (or if work is ongoing, projected final) delivery schedule, including dates of start and completion of work. If the final delivery schedule was adjusted due to delays caused by the Quoter, provide information about the reason for such delay.

Part 2 – To be completed by Respondent

Respondent’s Name, Organization and Position: (CO/Project Manager, COR, Other)

Respondent’s phone and email: ____________________________________________

Time period performance monitored by Respondent: ___________________________

Please select the letter that most accurately describes the Contractor's performance. If the Contractor has no record of past performance relevant to a particular question, please select “Neutral”.

Excellent (E):

Performance in this area met all contract requirements and exceeded many to the customer’s benefit. Problems, if any were negligible and were resolved in a timely, highly effective manner.

Good (G):

Performance in this area met all contract requirements and exceeded some to the customer’s benefit. There were a few minor problems which the Contractor resolved.

Marginal (M):

Performance in this area did not meet some contractual requirements. There were problems for which the Contractor’s corrective action was only marginally effective.

Poor (P):

Performance in this area did not meet contractual requirements. There were serious problems, and the Contractor’s corrective actions were ineffective.

Neutral (N):

No record of past performance or the record is inconclusive.

*Please Use the Comments Section on the last page to elaborate on any answer.*

Rate the contractor’s:

1. Overall quality of the services?

E ____ G ____ M ____ P ____ N ____

2. Knowledge and understanding of the subject matter?

3. Understanding of, and compliance with, the contract requirements?

4. Experience and expertise of personnel?

5. Ability to properly staff the project with the proposed staff or better?

6. Professionalism of the field personnel?

7. Management of its staff?

8. Multi-operational capabilities?

9. Overall ability to meet performance schedules and delivery deadlines?

10. Leadership capabilities in identifying and resolving issues, as well as, promptly notifying customers of unforeseen obstacles?

11. Ability to invoice promptly and correctly?

12. Overall level of customer satisfaction?

13. Would you utilize this Contractor again? ( ) Yes ( ) No

Please provide any other information and comments relating to this organization’s performance in the space provided below.

COMMENTS (noting any strengths, weaknesses, or deficiencies):