USAGM 951700-23-R-0006 - Thailand Transportation Services 04-04-2023.pdf

TRANSPORTATION SERVICES FOR THE USAGM THAILAND TRANSMITTING

STATION, RASOM, AYUTTHAYA PROVINCE, THAILAND.

Date: April 04. 2023

To: Prospective Offerors

Subject: Request for Proposals 951700-23-R-0006

Enclosed is a Request for Proposals (RFP) for Transportation Services to be provided at the USAGM Thailand Transmitting Station located in Ayutthaya Province, Thailand. If you would like to submit a proposal, follow the instructions in the RFP, complete the required portions of the attached documents, and submit your proposal via email to Contract Specialist, Rodney Nelson: rnelson@usagm.gov with a copy to Contracting Officer, Tisa Harvin: tharvin@usagm.gov.

The U.S. Government intends to award a firm-fixed-price (FFP) commercial contract to the responsible offeror submitting a proposal which has been determined to be the best value to the Government. USAGM intends to award a contract based on initial proposals without holding discussions, although USAGM reserves the right to conduct discussions with the offeror or offerors.

Proposals are due by Thursday, May 04, 2023, 12:00 Noon U.S. Eastern Daylight Time.

Sincerely, Tisa Harvin, Contracting Officer Office of Management Services/Contracts U.S. Agency for Global Media (USAGM) 330 Independence Avenue, SW Washington, tharvin@usagm.gov Office Phone: (202) 920-2307

Tisa K Harvin

Digitally signed by Tisa K Harvin Date: 2023.04.04 16:18:24 -04'00'

USAGM Thailand Transmitting Station, Rasom Ayutthaya, Thailand: Transportation Services

Request for Proposals 951700-23-R-0006

SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 OVERVIEW

This is a CONTRACT (hereinafter "Contract") between the U.S. Agency for Global Media (hereinafter referred to as the "USAGM"), an entity of the Government of the United States of America, with its headquarters located at 330 Independence Avenue, SW, Washington, DC, 20237, U.S.A. and (TBD) (hereinafter "Contractor").

The Contractor shall provide transportation services, including furnishing all labor, vehicles, and supervision, for the U.S. Embassy/U.S. Agency for Global Media (USAGM), at Ayutthaya Province, Thailand. The price listed below shall include all labor, insurance (see FAR 52.228-5 and 52.228-10), overhead, and profit. The Government will pay the Contractor the fixed price per month for standard services that have been satisfactorily performed.

B.1.1 Acquisition Authority: This acquisition is conducted under the authority of the Federal Acquisition Regulation (FAR) Subpart 13.5 - Simplified Procedures for Certain Commercial Items and FAR Part 12 - Acquisition of Commercial Items. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2023-02; dated 03/16/2023. To view the latest Federal Acquisition Circulars (FAC) go to https://www.regulations.gov.

B.1.2 Contract Type: This is a firm fixed-price (FFP) contract to provide Transportation services in Thailand. The Contractor shall provide services as set forth in Section C of this contract.

B.1.3 Severable Services: The services acquired under this Contract contain severable services.

Funds are only available for use for the contract line item (CLIN) to which they are obligated. Unused funds from one CLIN may not rollover for use in other CLINs.

B.1.4 Value Added Tax: Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S. Embassy has a tax exemption certificate from the Ministry of Foreign Affairs, the Royal Thai Government.

B.1.5 Contract Period of Performance

Base Period: June 01, 2023 – May 31, 2024 Option Year 1: June 01, 2024 – May 31, 2025 Option Year 2: June 01, 2025 – May 31, 2026 Option Year 3: June 01, 2026 – May 31, 2027 Option Year 4: June 01, 2027 – May 31, 2028

Request for Proposals 951700-23-R-0006

B.2 BASE AND OPTION PERIOD PRICING, TRANSPORTATION SERVICES

CLIN DESCRIPTION

UNIT

QTY

UNIT

PRICE

BAHT

ANNUAL

PRICE

BAHT

UNIT

PRICE

USD

ANNUAL

PRICE

USD

B.2.1 Base Period: 06/01/23 - 05/31/24

Standard Transportation Services Vehicle #1 MO 12 $ $

0001a Vehicle #2 Transportation per trip (NTE) Trip 160 $ $

0001b Temporary Additional Transportation Services (NTE) KM 5,000 $ $

0001c US Dollar/Thai Baht fluctuation

(NTE) $ 2,000.00

B.2.2 Option Period One:

06/01/24 - 05/31/25

Standard Transportation Services

(C.1) MO 12 $ $

0002a Vehicle #2 Transportation per trip (NTE) Trip 160 $ $

0002b Temporary Additional Transportation Services (NTE) KM 5,000 $ $

0002c US Dollar/Thai Baht fluctuation

(NTE) $ 2,000.00

B.2.3 Option Period Two:

06/01/25 - 05/31/26

Standard Transportation Services

(C.1) MO 12 $ $

0003a Vehicle #2 Transportation per trip (NTE) Trip 160 $ $

0003b Temporary Additional Transportation Services (NTE) KM 5,000 $ $

0003c US Dollar/Thai Baht fluctuation

(NTE) $ 2,000.00

B.2.4 Option Period Three:

06/01/26 - 05/31/27

Standard Transportation Services

(C.1) MO 12 $ $

0004a Vehicle #2 Transportation per trip (NTE) Trip 160 $ $

0004b Temporary Additional Transportation Services (NTE) KM 5,000 $ $

0004c US Dollar/Thai Baht fluctuation

(NTE) $ 2,000.00

B.2.5 Option Period Four:

06/01/27 - 05/31/28

Standard Transportation Services

(C.1) MO 12 $ $

0005a Vehicle #2 Transportation per trip (NTE) Trip 160 $ $

0005b Temporary Additional Transportation Services (NTE) KM 5,000 $ $

0005c US Dollar/Thai Baht fluctuation

(NTE) $ 2,000.00

Request for Proposals 951700-23-R-0006

Grand Total of Base and All Option Periods Thai Baht US Dollars

CLIN 0001 Base Period Total CLIN 0002 Option Period 1 Total CLIN 0003 Option Period 2 Total CLIN 0004 Option Period 3 Total CLIN 0005 Option Period 4 Total

GRAND TOTAL- BASE AND ALL OPTIONS

(End Section B)

Request for Proposals 951700-23-R-0006

SECTION C – DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

USAGM THAILAND TRANSMITTING STATION, RASON AYUTTHAYA, THAILAND

TRANSPORTATION SERVICES.

C.1 SCOPE OF WORK

The purpose of this contract is to obtain transportation services for the U.S. Government at USAGM, Thailand Transmitting Station (USAGM/TTS), Rasom Ayutthaya, Thailand. The Contractor shall provide all vehicles and drivers to support daily operations.

C.1.1 STANDARD SERVICES and TEMPORARY ADDITIONAL SERVICES

The Contractor shall provide air-conditioned vehicles and drivers necessary to safely transport station personnel to/from the USAGM/TTS station each day. The Government will measure the Contractor’s work by monitoring station arrival times and customer complaints. Services generally consist of transporting station employees from the City of Bangkok, Bang Pa-in and Khan Ham Ayutthaya to USAGM/TTS station in Rasom Ayutthaya and back to these locations.

The contract contains certain ordering provisions by which the Contracting Officer or his/her representative may require additional amounts of service for temporary additional daily requirements or for specified periods of time. Examples of these services would include but not be limited to procurement trips within the local area, mail runs, or to allow USAGM staff to attend meetings or special events at the U.S. Embassy or other locations. The Contractor shall be reimbursed the actual reasonable cost of these temporary additional services based on the per kilometer fixed rate established in B.2, not to exceed 5,000 kilometers annually. Any temporary additional services that may exceed 5,000 kilometers, the not to exceed amount, requires prior written approval by the USAGM Contracting Officer.

The Contractor shall include all planning, administration, and management necessary to assure that all services comply with this contract, and all applicable laws and regulations. The Contractor shall meet all of the standards of performance identified in the contract. The Contractor shall perform all related support functions such as supply, subcontracting, quality control, financial oversight, and maintenance of complete records and files.

C.1.2 MANAGEMENT AND SUPERVISION

C.1.2.1 SUPERVISION. The Contractor shall designate a representative who shall be responsible for providing weekly transportation schedules to the Government, verifying vehicle acceptability, and for monitoring driver performance. This supervisor shall be the focal point for the Contractor and shall be the primary point of contact (POC) with U.S. Government personnel. This Supervisor may be a driver, in addition to being a supervisor. The Supervisor shall possess sufficient ability in reading, writing, Request for Proposals 951700-23-R-0006 speaking and understanding the English language to carry out the duties prescribed herein for the position. The Supervisor must be capable of achieving a Test of English for International Communication (TOEIC) score of 600 or better to meet this requirement.

C.1.2.2 RESPONSE TIME. Minimum response time for telephone contact is 15 minutes, including after normal business hours. Minimum response time for email communications is 1 hour during normal business hours.

C.1.2.3 SCHEDULES. The contractor shall maintain driver schedules. Driver Services shall transport station personnel to support the following daily shifts:

C.1.2.4 SCHEDULE CHANGES. The Contractor shall clearly identify the drivers associated with each shift in their weekly schedules except for the holidays identified in the Addendum in Attachment 4. The Contractor shall notify the COR of schedule deviations at least 24-hours in advance of the change. The COR is the only person who can authorize adjustments to the schedule.

C.1.2.5 QUALITY CONTROL. The Contractor shall be responsible for quality control.

1) The Contractor shall perform inspection of vehicles prior to each trip to ascertain vehicle defects and identify any safety concerns. The contractor shall use vehicles that conform to all Thailand vehicle and road safety laws.

2) The Contractor shall perform a quarterly customer satisfaction survey to measure driver operator performance. The Contractor shall deliver survey findings to the COR and coordinate any changes needed to address quality control.

C.1.3 DRIVER SERVICES.

C.1.3.1 SHIFT OPERATIONS.

1) The contractor shall provide daily transportation services per Attachment #3, to support normal shift operations. Employees shall typically arrive at the station within 20-minutes prior to their scheduled shift; and typically spend 1.5 – 2.5 hours of commute time from designated pickup points to the station or back to the original pickup point. The Government anticipates this will require the use of multiple vehicles.

SHIFT TIMES

Number of Passengers (approx.)

Normal Work

Week Weekends &

Holidays

Day Shift #1 7:30AM – 4:00PM 2 to 6 Passengers 0 Passengers

Day Shift #2 7:00AM – 5:00PM 1 to 3 Passengers 0 Passengers

Request for Proposals 951700-23-R-0006

2) EMPLOYEE PICK-UP / DROP-OFF POINTS: USAGM personnel reside throughout the Ayutthaya and Bangkok areas. Personnel are picked up from designated locations along the main interconnecting roadway, on the way to/from the USAGM station. Refer to Attachment 2 & Attachment 3 for a current map of pick-up and drop-off points, and the number of employees currently utilizing those locations.

C.1.3.2 PRE-USE INSPECTIONS. The contractor is responsible for performing vehicle pre-use inspections for all vehicles supporting this contract. A sample Vehicle Inspection Checklist is provided in Attachment 1. The Contractor may submit an alternate inspection form for COR approval.

C.1.3.3 PUNCTUALITY. Drivers shall depart trip origins at specified times and make a reasonable attempt to arrive at destinations within 30 minutes of the estimated time of arrival. To the extent practical, drivers are expected to be knowledgeable of local traffic conditions, particularly those routinely affected by commuter traffic, seasonal weather conditions, major construction, and hindrances that may otherwise adversely affect departure and arrival times. In such cases, drivers are expected to inform the Contract Representative in a timely manner, so as to allow modification of trip itineraries.

C.1.4 VEHICLES.

C.1.4.1 Sizes, Age & Types – The Contractor shall provide vehicles appropriate for passenger transport and sized for the number of expected passengers, and vehicles that are not more than 5-years old. The Contractor shall also supply sufficient equipment to provide uninterrupted service under this contract and to furnish replacement vehicles. The Contractor may propose to the COR alternatives in size, style, and type of their vehicle fleet maximizing efficiency or to further cost savings, provided that all such vehicle adjustments meet the requirements of this contract and do not cause discomfort to the number passengers due to reduction in their size or the change in style or arrangement of seating.

A. Day Shift #1 – Primarily for traveling to and from the Ayutthaya area. Shall be a van type vehicle such as a Toyota Majesty, Toyota Alphard, Mercedes-Benz V-Class or equivalent, equipped with customized seating to accommodate up to a maximum of 6 passengers. Customized seating is defined as wider seats with headrests and 3-point safety belts.

B. Day Shift #2 – Primarily for traveling to and from the Bangkok area. Shall be a SUV type vehicle such as a Toyota Fortuner, Mitsubishi Outlander PHEV, Honda HR-V, Mercedes-Benz GLE-Class or equivalent, equipped with customized seating to accommodate up to a maximum of 3 passengers.

Customized seating is defined as wider seats with headrests and 3-point safety belts.

C.1.4.2 Vehicle Standards – Vehicles must meet the standards required by local and host country laws and regulations, to include all safety inspection requirements. All vehicles must pass periodic inspections by the U.S. government selected mechanics. If any vehicle is determined to be unsafe or unsatisfactory, its use is prohibited until such unsafe or unsatisfactory conditions have been corrected.

In such event, the Contractor must provide a replacement vehicle to maintain the schedule.

Request for Proposals 951700-23-R-0006

C.1.4.3 Safety/Security Requirements. Each vehicle shall have:

1) Individual permanent seats and 3-point securement belts for each passenger

2) Emergency exit

3) First aid kit

4) All emergency road and safety equipment required by host-country law.

C.1.4.4 Communication Equipment – The Contractor shall furnish cellular communication equipment to all vehicles, in order to be in contact with the drivers at all times, and keep the station informed on any incidents which might happen during the rides.

C.1.4.5 Maintenance – The Contractor shall ensure all vehicle equipment (vehicle, safety and security) are in good working order. Vehicles shall arrive clean, fully topped off with fluids (i.e. oil, brake fluids, window washer fluids, etc.), and all lights (head, parking, and back-up) shall be functional. Vehicles shall be washed and painted, as necessary, to present a neat appearance. At the minimum, the Contractor shall complete the following maintenance:

1) Daily Schedule:

a. Fuel tanks filled

b. All fluids checked

c. All lights checked

2) Weekly Schedule:

a. Inspect tires

b. Check tire pressure

c. Inspect safety belts

3) Every 6,000 kilometers or four months, whichever comes first – The Contractor shall conduct necessary servicing, including, but not limited to changing fluids per the vehicle manufacture’s recommended intervals, checking the brakes and lights, inspecting the exhaust system for leaks, examining all safety and security equipment to ensure operability.

C.1.4.6 Emergency Roadside Assistance. In the event of a vehicle break down, the Contractor shall provide roadside assistance and ensure that the station employees are safely transported to the scheduled location of the broken vehicle. The contractor shall provide, in timely manner, alternate transportation for the station employees affected.

C.1.4.7 Inspections – The Contractor agrees to submit vehicles, as requested, for periodic unannounced spot checks by station mechanics / personnel.

C.1.4.8 Replacement Vehicles – Vehicles, which, for any reason, do not meet minimum requirements specified, shall be replaced immediately so that service will not be delayed or interrupted. Replacement

Request for Proposals 951700-23-R-0006 vehicles shall meet all requirements of those normally used. During instances when the Contractor is unable to provide operable vehicles, the Government has the option to either utilize the services of other firms or to operate Government resources to temporarily meet transportation requirements until the Contractor resumes normal operations. Any expenses incurred by the Government shall be chargeable to the Contractor on the basis of kilometers used, and deducted against the fixed monthly rate at the per kilometer rate for Temporary Additional Transportation Services established in Section B.2 of this contract.

C.2 PERSONNEL

C.2.1 General. The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by Contractor employees at the site.

The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

C.2.2 Standards of Conduct.

C.2.2.1 Uniforms and Personal Equipment.

1) The Contractor's employees shall wear clean, neat and complete uniforms when on duty. All employees shall wear uniforms approved by the Contracting Officer's Representative (COR).

2) All dispatched drivers shall be equipped with a charged and credited cellular telephone to ensure communications is maintained with the Master Control Room and/or the Contractor’s Representative while performing driver services.

C.2.2.2 Neglect of duties shall not be condoned. Contractor employees shall not conduct personal affairs during duty hours or refuse to render reasonable assistance or cooperation to passengers while performing on this contract.

C.2.2.3 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

C.2.2.4 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

C.2.2.5 Criminal Actions. Contractor employees may be subject to discipline for criminal actions as

Request for Proposals 951700-23-R-0006 allowed by law in certain circumstances. These include but are not limited to the following actions:

• falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

• unauthorized use of Government property, theft, vandalism, or immoral conduct;

• unethical or improper use of official authority or credentials;

• security violations; or,

• organizing or participating in gambling in any form

C.2.2.6 Key Control. The Contractor shall receive, secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, etc., for the purposes of this contract. The Contractor shall not duplicate keys without the COR's approval. Where it is determined that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract. If the Contractor has lost any such keys, the Contractor shall immediately notify the COR. In either event, the Contractor shall reimburse the Government for the cost of rekeying that portion of the system.

C.2.3 Notice to the Government of Labor Disputes. The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

C.2.4 Qualifications.

C.2.4.1 All drivers shall meet the following qualifications:

1) All drivers shall be professional drivers and meet all Thai government and local license requirements, including a license for the class of vehicle they will be operating. Any such licenses shall be in the possession of the drivers when operating a vehicle under this contract. Any such licenses shall be available for inspection by the COR on request.

2) All drivers shall have five years or more of driving experience with no major accidents to their record. (“Major” accidents being defined as accidents resulting in bodily injuries or property damage in excess of $1,000.)

3) All drivers shall possess a thorough knowledge of Ayutthaya and Bangkok streets and traffic patterns.

4) Each driver shall possess sufficient ability in reading, writing, speaking and understanding the English language to carry out the duties prescribed herein for the position. Drivers must be capable of achieving a TOEIC score of 400 or better to meet this requirement.

Request for Proposals 951700-23-R-0006

5) All drivers shall wear a distinctive nametag, emblem, or patch attached in a prominent place on an outer garment. The Contractor’s employees shall have in their possession credentials identifying themselves as employees of the company.

6) Physical Examinations. Valid evidence of a current (not more than three months old) physical examination of drivers who are proposed to work under this contract, shall be provided to the COR not later than two weeks prior to the beginning of the contract. It must show the proposed driver to be free from communicable diseases and physical defects, which could interfere with safe bus operation. This physical and certification shall meet all statutory requirements for licensing and operation of the type of vehicle driven.

7) The drivers are strictly prohibited from driving while intoxicated.

8) The contractor shall ensure all drivers on this contract receive and maintain basic first aid certification administered by the Thai Red Cross (or equivalent). Red Cross training certifications are generally good for 3-years.

9) Drivers must agree not to use the cell phone, text, smoke, eat, or drink in vehicles while transporting US Government passengers.

10) Professional Bearing and Courtesy. All Contractor employees shall conduct themselves in a professional and courteous manner.

C.2.5 Personnel Security

C.2.5.1 After award of the contract, the Contractor shall provide the following list of data on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this project. The Government will run background checks on these individuals. It is anticipated that security checks will take 30-60 days to perform. For each individual, the Contractor shall provide:

• Completed US Embassy RSO Biographic Data Form

• 3 pcs. 2”x2” colored ID picture

• Local police clearance

For replacement or new personnel, the above information shall be submitted 30 days prior to their proposed utilization.

C.2.5.2 The Government shall issue identity cards to Contractor personnel, after they are approved.

Contractor personnel shall display identity card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the US Government. The Contractor is

Request for Proposals 951700-23-R-0006 responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual.

In accordance with Department of State guidance, we will require the drivers to follow the following safety regulations: to reduce the potential for motor vehicle mishaps, caused by operator sleep deprivation and fatigue, drivers will not perform more than ten (10) hours on duty, and only after a minimum eight-hour rest period. Duty time means total shift duration, not total driving time.

C.3 CONTRACTOR FURNISHED PROPERTY

C.3.1 The Contractor shall provide all necessary vehicles with drivers, fuels, lubricants, including the first class vehicle insurance certificate, cleaning supplies and other materials needed to operate and maintain the Contractor’s vehicles. The Contractor may NOT purchase, pick-up, or otherwise obtain Contractor furnished supplies, materials, or consumables (including fuel) while transporting USG employees or when dispatched under Temporary Additional Services. Exceptions to this rule, for example during long trips to the airport, may be approved by the COR on a case-by-case basis.

C.3.2 Uniforms. Minimum of five (5) collared shirts per year. The Contractor shall not pass on the cost of the uniforms and footwear to the contract employees but should include it within the rate for Standard Services, as part of their prices set forth in Section B.2 BASE AND OPTION PERIOD

PRICING, TRANSPORTATION SERVICES.

C.4 GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

None.

C.5 INSURANCE

C.5.1 Contractor’s Liability (See FAR 52.228-5 and 52.228-10). The Contractor shall be liable for bodily injury and property damage, which may occur when performing this contract. The liability insurance shall be written on the comprehensive form of policy. The policy shall provide coverage for passenger liability bodily injury at least $200,000 multiplied by number of seats or passengers, whichever is greater. The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

C.5.2 The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

Request for Proposals 951700-23-R-0006

1) any property of the Contractor,

2) its officers,

3) agents,

4) employees, or

5) any other person arising from an incident to the Contractor's performance of this contract. The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

C.5.3 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

C.5.4 Government as Additional Insured. The general liability policy required of the Contractor shall name "the United States of America, acting by and through the Department of State", as an additional insured with respect to operations performed under this contract.

C.5.5 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award.

The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

C.6 LAWS AND REGULATIONS

C.6.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the Contracting Officer of the conflict and of the Contractor's proposed course of action for resolution by the Contracting Officer.

C.6.2 The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

C.7 DELIVERABLES

The following items shall be delivered under this contract:

Request for Proposals 951700-23-R-0006

Description Quantity Delivery To Date

C.1 General Instructions 1 COR 30 days after award

C.1.2.4 Schedules 1 COR Weekly

C.2.5.1 List of Personnel 1 COR 10 days after award C.5.5 Evidence of Insurance 1 COR 10 days after award

C.8 Licenses and Permits 1 COR Date of award

C.8 LICENSES AND PERMITS

Without additional cost to the United States Government, the Contractor shall obtain all permits, licenses, registrations and appointments required for the execution of work under this contract. The Contractor shall obtain these permits, licenses, and appointments in compliance with applicable host country laws. The Contractor shall provide evidence of possession or status of application for such permits, licenses, and appointments to the Contracting Officer with its quotation and shall provide any updates, as they become available, to the Contracting Officer. Application, justification, fees, and certifications for any licensure required by the host government are entirely the responsibility of the offeror.

C.9 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work Paragraph

Performance Threshold

Services.

Performs all transportation services set forth in the scope of work.

C.1.1 thru C.1.4

C.1.2

All required services are performed and no more than one

(1) customer complaint is received per month.

Schedule shift transport under normal conditions shall begin and end within 15-minutes of target times 95% of the time.

Request for Proposals 951700-23-R-0006

C.10.1 SURVEILLANCE. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

C.10.2 STANDARD. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.

C.10.3 PROCEDURES.

C.10.3.1 If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

C.10.3.2 The COR will complete appropriate documentation to record the complaint.

C.10.3.4 If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

C.10.3.5 If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

C.10.3.6 The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

C.10.3.7 If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

C.10.3.8 The COR will consider complaints as resolved unless notified otherwise by the complainant.

C10.3.9 Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

(End of Section C)

Request for Proposals 951700-23-R-0006

SECTION D – PACKAGING AND MARKING

D.1. PACKAGING

All items delivered hereunder shall be preserved, packaged, and packed in accordance with the Contractor's best standard commercial practices unless otherwise stated in the Contract to ensure protection against deterioration and physical damage during the entire shipment and handling cycle from the Contractor's source of supply to the ultimate destination at the Government's premises.

D.2. MARKING

At a minimum, each of the Contractor's shipping containers and packages/ cartons/ boxes/ envelopes shall be plainly and indelibly marked to show the: (a) consignee's name, organization, complete mailing address, and local telephone number, (b) Contract number, (c) Contract Modification , (d) a brief description of the contents, (e) quantity, (f) Contractor's name, and (g) any other markings that may be given to the Contractor by the Government prior to any delivery.

(End of Section D)

Request for Proposals 951700-23-R-0006

SECTION E – INSPECTION AND ACCEPTANCE

E.1 52.246-4 INSPECTION OF SERVICES-FIXED PRICE (AUG 1996)

(a) Definition. "Services," as used in this clause, includes Services performed, workmanship, and material furnished or utilized in the performance of services.

(b) The Contractor shall provide and maintain an inspection system acceptable to the Government covering the services under this contract. Complete records of all inspection work performed by the Contractor shall be maintained and made available to the Government during contract performance and for as long afterward as the contract requires.

(c) The Government has the right to inspect and test all services called for by the contract, to the extent practicable at all times and places during the term of the contract. The Government shall perform inspections and tests in a manner that will not unduly delay the work.

(d) If the Government performs inspections or tests on the premises of the Contractor or a subcontractor, the Contractor shall furnish, and shall require subcontractors to furnish, at no increase in contract price, all reasonable facilities and assistance for the safe and convenient performance of these duties.

(e) If any of the services do not conform to contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the Government may-

(1) Require the Contractor to take necessary action to ensure that future performance conforms to contract requirements; and

(2) Reduce the contract price to reflect the reduced value of the services performed.

(f) If the Contractor fails to promptly perform the services again or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may:

(1) Contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service; or

(2) Terminate the contract for default.

(End of clause)

(End of Section E)

Request for Proposals 951700-23-R-0006

SECTION F – DELIVERIES OR PERFORMANCE

Please refer to Sections B and C for descriptions of deliveries and performance.

(End of Section F)

Request for Proposals 951700-23-R-0006

SECTION G – CONTRACT ADMINISTRATION DATA

G.1 CONTRACTING OFFICER’S REPRESENTATIVE

The Contracting Officer will appoint by letter a Contracting Officer’s Representative (COR) who will have the responsibility of ensuring that the work confirms to the requirements of this Contract and such other responsibilities and authorities as may be specified in the letter of authorization or in this Contract. It is understood and agreed, in particular, that the COR shall not have the authority to make changes to the scope or terms and conditions of the contract unless and only to the extent that such authority is specified in the letter of authorization or in the contract.

THE CONTRACTOR IS HEREBY FOREWARNED THAT, THE CONTRACTING OFFICER’S

REPRESENTATIVE (COR) CANNOT MAKE ANY CHANGES TO THE CONTRACT WITHOUT PRIOR

WRITTEN AUTHORITY FROM THE CONTRACTING OFFICER. THE CONTRACTOR SHALL BE HELD

FULLY RESPONSIBLE FOR ANY CHANGES NOT AUTHORIZED IN ADVANCE IN WRITING BY THE

CONTRACTING OFFICER. THE CONTRACTOR MAY BE DENIED COMPENSATION OR OTHER RELIEF

FOR ANY ADDITIONAL WORK PERFORMED THAT IS NOT AUTHORIZED IN ADVANCE IN WRITING BY

THE CONTRACTING OFFICER. THE CONTRACTOR MAY ALSO BE REQUIRED, AT NO ADDITIONAL

COST TO THE GOVERNMENT, TO TAKE ALL CORRECTIVE ACTIONS NECESSITATED BY REASON OF

ANY UNAUTHORIZED CHANGES PERFORMED BY THE CONTRACTOR WITHOUT SPECIFIC ADVANCE

WRITTEN AUTHORIZATION FROM THE CONTRACTING OFFICER.

The COR, is responsible for the program related activities, including reporting, communications. The COR contact information is:

Name:

Address:

E-mail:

Telephone:

G.2 CONTRACTING OFFICER

The CO has the overall responsibility for administration of the contract. The CO, without right of delegation, is the only authorized individual to take actions on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. Unless otherwise delegated, only the designated CO has oversight of the contract as a whole. The CO for this contract is:

Name: Tisa Harvin, Contracting Officer Address: Office of Management Services/ Contracts

The U.S. Agency for Global Media (USAGM) 330 Independence Avenue, SW Washington, DC 20237

E-mail: tharvin@usagm.gov Phone: (202)920-2307

Request for Proposals 951700-23-R-0006

G.3 CONTRACT SPECIALIST

All communications pertaining to contractual and/or administrative matters under this Contract shall be sent to the Contract Specialist:

Name: Rodney Nelson, Contract Specialist (Contractor) Address: Office of Management Services/ Contracts

The U.S. Agency for Global Media (USAGM) 330 Independence Avenue, SW Washington, DC 20237

E-mail: rnelson@usagm.gov Phone: (202) 379-6014

G.4 CONTRACTOR POINTS OF CONTACT

Contractor’s Contract Administrator

In the event your firm receives a contract as a result of this solicitation, designate a person whom the Government may contact during the period of the contract for prompt contract administration.

Name:

Title:

Address:

Phone:

E-mail:

(End of Section G)

Request for Proposals 951700-23-R-0006

SECTION H – SPECIAL CONTRACT REQUIREMENTS

H.1 TECHNICAL POINT OF CONTACT/KEY PERSONNEL

The Contractor shall designate a Contract Supervisor who will be considered key personnel. The Contract Supervisor will serve as the in-country technical point of contact and provide his/her name and phone number to the Contracting Officer in writing. This individual shall be the contact for coordination with the Government and shall have authority to make schedule and pricing decisions without recourse to higher authority in the Contractor's firm. He/she shall manage and coordinate the activities of all of the technical disciplines, support staff, and any subcontractors used by the Contractor to perform the work required by this contract. This individual may be the same person as designated in Section G.4 of this Contract entitled "Contractor’s Contract Administrator" of this Contract.

(End of Section H)

Request for Proposals 951700-23-R-0006

SECTION I – CONTRACT CLAUSES

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This Contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these addresses:

http://acquisition.gov/far/index.html These addresses are subject to change. You may also use an Internet “search engine” (for example, Google, Yahoo, Excite) to obtain the latest location of the most current FAR.

The following Federal Acquisition Regulation clause(s) is/are incorporated by reference:

FAR Clause Title Date

52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACT PERSONNEL JAN 2011

52.204-12 UNIQUE ENTITY IDENTIFIER MAINTENANCE OCT 2016

52.204-13 SYSTEM FOR AWARD MANAGEMENT MAINTENANCE OCT 2018

52.204-16 COMMERCIAL AND GOVERNMENT ENTITY CODE REPORTING AUG 2020

52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

DEC 2022

52.232-39 UNENFORCEABILITY OF UNAUTHORIZED OBLIGATIONS JUN 2013

THE FOLLOWING FAR CLAUSES ARE PROVIDED IN FULL TEXT:

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR

EXECUTIVE ORDERS -COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAR

2023)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (NOV 2021) (Section 1634 of Pub. L. 115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(5) 52.232-40, Providing Accelerated Payments to Small Business Subcontractors (MAR 2023) ( 31 U.S.C.

3903 and 10 U.S.C. 3801).

(6) 52.233-3, Protest After Award (AUG 1996) ( 31 U.S.C. 3553).

(7) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77 and 108-78 ( 19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

Request for Proposals 951700-23-R-0006

[Contracting Officer check as appropriate.] __ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (JUN 2020), with Alternate I (NOV 2021) ( 41 U.S.C. 4704 and 10 U.S.C. 4655).

_X_ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (NOV 2021) ( 41 U.S.C. 3509)).

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

__ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (JUN 2020) (Pub.

L. 109-282) ( 31 U.S.C. 6101 note).

__ (5) [Reserved].

__ (6) 52.204-14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111-117, section 743 of Div. C).

__ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT 2016) (Pub. L. 111-117, section 743 of Div. C).

__ (8) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (NOV 2021) ( 31 U.S.C. 6101 note).

__ (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (OCT 2018) ( 41 U.S.C. 2313).

__ (10) [Reserved].

__ (11) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (OCT 2022) ( 15 U.S.C. 657a).

__ (12) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2022) (if the offeror elects to waive the preference, it shall so indicate in its offer) ( 15 U.S.C. 657a).

__ (13) [Reserved] __ (14) (i) 52.219-6, Notice of Total Small Business Set-Aside (NOV 2020) ( 15 U.S.C. 644).

__ (ii) Alternate I (MAR 2020) of 52.219-6.

__ (15) (i) 52.219-7, Notice of Partial Small Business Set-Aside (NOV 2020) ( 15 U.S.C. 644).

__ (ii) Alternate I (MAR 2020) of 52.219-7.

__ (16) 52.219-8, Utilization of Small Business Concerns (OCT 2022) ( 15 U.S.C. 637(d)(2) and (3)).

__ (17) (i) 52.219-9, Small Business Subcontracting Plan (OCT 2022) ( 15 U.S.C. 637(d)(4)).

__ (ii) Alternate I (NOV 2016) of 52.219-9.

__ (iii) Alternate II (NOV 2016) of 52.219-9.

__ (iv) Alternate III (JUN 2020) of 52.219-9.

__ (v) Alternate IV (SEP 2021) of 52.219-9.

__ (18) (i) 52.219-13, Notice of Set-Aside of Orders (MAR 2020) ( 15 U.S.C. 644(r)).

__ (ii) Alternate I (MAR 2020) of 52.219-13.

__ (19) 52.219-14, Limitations on Subcontracting (OCT 2022) ( 15 U.S.C. 637s).

__ (20) 52.219-16, Liquidated Damages—Subcontracting Plan (SEP 2021) ( 15 U.S.C. 637(d)(4)(F)(i)).

__ (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (OCT 2022) ( 15 U.S.C. 657f).

__ (22) (i) 52.219-28, Post Award Small Business Program Rerepresentation (MAT 2023)( 15 U.S.C.

632(a)(2)).

__ (ii) Alternate I (MAR 2020) of 52.219-28.

__ (23) 52.219-29, Notice of Set-Aside for, or Sole-Source Award to, Economically Disadvantaged Women- Owned Small Business Concerns (OCT 2022) ( 15 U.S.C. 637(m)).

__ (24) 52.219-30, Notice of Set-Aside for, or Sole-Source Award to, Women-Owned Small Business Concerns Eligible Under the Women-Owned Small Business Program (OCT 2022) ( 15 U.S.C. 637(m)).

__ (25) 52.219-32, Orders Issued Directly Under Small Business Reserves (MAR 2020) ( 15 U.S.C. 644(r)).

_X_ (26) 52.219-33, Nonmanufacturer Rule (SEP 2021) ( 15U.S.C. 637(a)(17)).

_X_ (27) 52.222-3, Convict Labor (JUN 2003) (E.O.11755).

Request for Proposals 951700-23-R-0006

_X_ (28) 52.222-19, Child Labor-Cooperation with Authorities and Remedies (DEC 2022) (E.O.13126).

_X_ (29) 52.222-21, Prohibition of Segregated Facilities (APR 2015).

__ (30) (i) 52.222-26, Equal Opportunity (SEP 2016) (E.O.11246).

__ (ii) Alternate I (FEB 1999) of 52.222-26.

__ (31) (i) 52.222-35, Equal Opportunity for Veterans (JUN 2020) ( 38 U.S.C. 4212).

__ (ii) Alternate I (JUL 2014) of 52.222-35.

__ (32) (i) 52.222-36, Equal Opportunity for Workers with Disabilities (JUN 2020) ( 29 U.S.C. 793).

__ (ii) Alternate I (JUL 2014) of 52.222-36.

__ (33) 52.222-37, Employment Reports on Veterans (JUN 2020) ( 38 U.S.C. 4212).

__ (34) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (DEC 2010) (E.O. 13496).

_X_ (35) (i) 52.222-50, Combating Trafficking in Persons (NOV 2021) ( 22 U.S.C. chapter 78 and E.O.

13627).

__ (ii) Alternate I (MAR 2015) of 52.222-50 ( 22 U.S.C. chapter 78 and E.O. 13627).

__ (36) 52.222-54, Employment Eligibility Verification (MAY 2022) (Executive Order 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial products or commercial services as prescribed in FAR 22.1803.)

__ (37) (i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA–Designated Items (May 2008) ( 42 U.S.C. 6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

__ (ii) Alternate I (MAY 2008) of 52.223-9 ( 42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

__ (38) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (Jun 2016) (E.O. 13693).

__ (39) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners (JUN 2016) (E.O. 13693).

__ (40) (i) 52.223-13, Acquisition of EPEAT®-Registered Imaging Equipment (JUN 2014) (E.O.s 13423 and 13514).

__ (ii) Alternate I (OCT 2015) of 52.223-13.

__ (41) (i) 52.223-14, Acquisition of EPEAT®-Registered Televisions (JUN 2014) (E.O.s 13423 and 13514).

__ (ii) Alternate I (Jun2014) of 52.223-14.

__ (42) 52.223-15, Energy Efficiency in Energy-Consuming Products (MAY 2020) ( 42 U.S.C. 8259b).

__ (43) (i) 52.223-16, Acquisition of EPEAT®-Registered Personal Computer Products (OCT 2015) (E.O.s 13423 and 13514).

__ (ii) Alternate I (JUN 2014) of 52.223-16.

__ (44) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging While Driving (JUN 2020) (E.O.

13513).

__ (45) 52.223-20, Aerosols (JUN 2016) (E.O. 13693).

__ (46) 52.223-21, Foams (Jun2016) (E.O. 13693).

__ (47) (i) 52.224-3 Privacy Training (JAN 2017) (5 U.S.C. 552 a).

__ (ii) Alternate I (JAN 2017) of 52.224-3.

_X_ (48) (i) 52.225-1, Buy American-Supplies (OCT 2022) ( 41 U.S.C. chapter 83).

__ (ii) Alternate I (OCT 2022) of 52.225-1.

__ (49) (i) 52.225-3, Buy American-Free Trade Agreements-Israeli Trade Act (DEC 2022) ( 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, 19 U.S.C. 4001 note, 19 U.S.C. chapter 29 (sections 4501- 4732), Public Law 103-182, 108-77, 108-78, 108-286, 108-302, 109-53, 109-169, 109-283, 110-138, 112-41, 112-42, and 112-43.

__ (ii) Alternate I [Reserved].

__ (iii) Alternate II (DEC 2022) of 52.225-3.

Request for Proposals 951700-23-R-0006

__ (iv) Alternate III (JAN 2021) of 52.225-3.

__ (v) Alternate IV (Oct 2022) of 52.225-3.

_X_ (50) 52.225-5, Trade Agreements (DEC 2022) ( 19 U.S.C. 2501, et seq., 19 U.S.C. 3301 note).

_X_ (51) 52.225-13, Restrictions on Certain Foreign Purchases (FEB 2021) (E.O.’s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury).

__ (52) 52.225-26, Contractors Performing Private Security Functions Outside the United States (Oct 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. Subtitle A, Part V, Subpart G Note).

__ (53) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (Nov 2007) ( 42 U.S.C. 5150).

__ (54) 52.226-5, Restrictions on Subcontracting Outside Disaster or Emergency Area (Nov2007) ( 42 U.S.C.

5150).

_X_ (55) 52.229-12, Tax on Certain Foreign Procurements (FEB 2021).

__ (56) 52.232-29, Terms for Financing of Purchases of Commercial Products and Commercial Services

(NOV 2021) ( 41 U.S.C. 4505, 10 U.S.C. 3805).

__ (57) 52.232-30, Installment Payments for Commercial Products and Commercial…