Updated SOW- Family Retreat August 2026.pdf

Statement of Work

Travis Air Force Base

60 MSG, 60 MXG & 821 CRG True North 21-23 Aug 2023

1. General Description of Services:

The retreat will focus on the military families of the 60 MSG, 60 MXG, and 821 CRG to strengthen connections, improve relationships and family dynamics. Being a military family comes with unique challenges related to military life, such as being separated from family members. The retreat will build on techniques to strengthen family ties and enhance quality of life among family members. During the retreat, families will engage in bonding and communication-enhancing activities. The retreat will allow family members to spend quality time together, engage in enjoyable activities, and concentrate on strengthening their connections.

The Great Wolf Lodge shall provide all necessary personnel, equipment, food, childcare and hotel/venue accommodation for up to 24 military families. Great Wolf Lodge shall provide passes per room daily for hotel entertainment options and parking to be included at no extra charge. In addition, Great Wolf Lodge shall provide the requirements and expectations for childcare services to be provided for the families participating in the family retreat. Certified and licensed commercial childcare services are required to host retreats with the goal of building and maintaining a strong family structure. Providing on-site childcare so that parents can spend quality time together with onsite activities.

2. Requirements: Great Wolf Lodge shall provide the following:

2.1 Lodging. The contractor shall provide 24 Family Suites with two queen-size beds, full-size sleeper sofa to accommodate 6 people. Each room shall include a complete bathroom, semi-private living space, television, and internet access.

2.2 Food. Great Wolf Lodge shall provide food, beverages, and snacks for up to 150 people.

2.3 Conference Space. s Great Wolf Lodge hall provide conference space and audio/visual support to accommodate up to 150 people.

2.4 Dates. 21-23 Aug 2026 for 3 days/2 nights

2.5 Alternate Dates. Unforeseen events may necessitate that the government reschedule a conference. The Government maintains the right to reschedule at no additional cost, provided at least five days' written notice is provided to Great Wolf Lodge. The Great

Wolf Lodge must provide alternative dates for the rescheduled session. Rescheduled dates will not exceed 30 Sep 2026.

2.6 Reimbursement/Credit. Due to unanticipated events, the government may have unused/vacant rooms. Where applicable, the Government should be compensated for the cost of unused/vacant rooms or given a credit for rooms or services relevant to future contract dates.

3. Meal Requirements (5 meals, 1 snack, and daily drinks):

3.1 Day 1 Dinner (1800 – 2100). A dinner that includes at least two entrees, an appetizer, sides, and dessert. In addition, water, iced tea, lemonade, coffee, and an assortment of soft beverages must be provided at the dinner. Alternatives shall be supplied for vegetarians and those with food sensitivities.

3.2 Day 2 Breakfast (0830 – 1030). A breakfast consisting of at least two egg or meat entrees, pastries, and fruit. Also required for breakfast are water, iced tea, lemonade, coffee, and hot tea. Alternatives shall be supplied for vegetarians and those with food sensitivities.

3.3 Day 2 Snack. Snacks will consist of varied cookies and brownies with nut-free options, fresh fruit, granola bars, fresh juices, water, freshly made coffee, teas, and an assortment of soft beverages. Alternatives shall be supplied for vegetarians and those with food sensitivities.

3.4 Day 2 Lunch (1230 – 1400). A lunch consisting of at least two main courses, an appetizer, sides, and a dessert. In addition to water, iced tea, lemonade, coffee, different soft drinks, and hot tea, the lunch must also contain these beverages.

Alternatives shall be supplied for vegetarians and those with food sensitivities.

3.5 Day 2 Dinner (1830 – 2100). A dinner that includes at least two entrees, an appetizer, sides, and dessert. In addition, water, iced tea, lemonade, coffee, and an assortment of soft beverages must be provided at the dinner. Alternatives shall be supplied for vegetarians and those with food sensitivities.

3.6 Day 3 Breakfast (0830 – 1030). A breakfast consisting of at least two egg or meat entrees, pastries, and fruit. Also required for breakfast are water, iced tea, lemonade, coffee, and hot tea. Alternatives shall be supplied for vegetarians and those with food sensitivities.

4. Conference Areas:

4.1 Conference Center/Room - Conference center must be able to accommodate 24 families with the following requirements. Must include tables and chairs able to comfortably sit 24 families. Column free conference room. Conference center must be equipped with a video projector, projection screen, sound equipment, handheld microphone and appropriate cables and extension cords to connect a portable laptop via

VGA port to both the projector and sound system. A technician must be available to support setup and troubleshooting of the audio-visual system.

5. Conference Itinerary: The following itinerary is for informational purposes and subject to change.

Day 1.

Check in starts at 1500

1645 – 1745 Session Number one: Introduction

1800 – 2100 Dinner & Session Number 2

2100 Dismissal

Day 2.

0830 – 1030 Breakfast & Session 3

1030 – 1230 Family Time

1230 – 1400 Lunch & Session 4

1400 – 1830 Family Time

1830 – 2100 Dinner & Session 5

2100 Dismissal

Day 3.

0830 – 1030 Breakfast & Session 6

1100 Check out

6. GENERAL INFORMATION

6.1 Contract Manager. The Great Wolf Lodge must offer a contract manager who is responsible for overseeing the completion of the work. Prior to the contract's start date, the contracting officer must receive in writing the name of this individual and any alternate(s) who will act on behalf of the contractor in the manager's absence. The contract manager or substitute shall have complete power to represent the contractor in all aspects pertaining to the daily operation of this contract. The contract manager and any alternates must be proficient in reading, writing, speaking, and comprehending the English language.

6.2 Re-performance of Service. When a service performed does not adhere to contract criteria or when a service was not done in a certain location, the contractor must perform or re-perform the service at no additional cost to the government. The execution or re-performance of these services shall begin immediately following the Contracting Officer's notification. The contractor must allocate a sufficient number of personnel to ensure adjustments are completed before noon on the next weekday without degrading regularly scheduled services.

6.3 Government Remedies. The contracting officer must adhere to FAR 52.212-4(a), Inspection and Acceptance Clause, if the contractor fails to perform satisfactory services or fails to correct nonconforming services.