TRANSCOM23D010 RFI Q and A.pdf

Question # RFI or PWS Page #, Section, Description, Offeror Question/Comment Government Response 1 RFI Page 2, Section 2. Description The Government seeks comments from industry regarding the both the draft

IDIQ and DoD TPPS PWSs outlining the TPPS requirement to clarify any ambiguities. Is there a particular format and length required?

No, there is no particular format or length. In accordance with (IAW) Requestion for Information (RFI) Section 2, these comments are excluded from the White Paper Page limitation.

2 RFI Page 5, Section 4. Information Requested, Paragraph III, Subparagraphs D &E Is there a particular format and length required?

No, there is no particular format or length. IAW RFI Section 4, Paragraph III, Subparagraphs D & E, these comments are excluded from the White Paper Page limitation.

3 IDIQ PWS and DoD PWS Page 2, Paragraph 1.3.1.1 and Page 2, Paragraph 1.3.1.1

Can you please clarify your requirement that states: “The contractor’s system shall capture, in an auditable format, all agency finance and accounting shipment information at the transaction level related to transportation services produced by all shippers and agents acting on their behalf and includes other transactions where there is a buyer and seller of a service.” Are you looking for a system that provides accounting and data collection in addition to providing payment capabilities?

In addition to payment capabilities, the third party payment system shall be capable of capturing transaction level data to include full line of accounting and store data in accordance with IAW National Archives and Records Administration (NARA) guidelines.

4 RFI Page 3, Section 3. Background, Historical Information

Could additional detail be provided for the historical transaction information on the current program, including a breakdown of dollars and transactions:

o By mode (trucking, rail, air, pipeline, barge, sealift, express package, and intermodal) o By transportation type (freight, household goods, and non-temporary storage) o By geography and currency

Additional detail for the DoD is provided in Question & Answers Attachment 1. This information is not tracked by USTRANSCOM or DFAS for non-DoD task orders and is therefore unavailable for non-DoD task order related information.

5 RFI Page 3, Section 3. Background, Historical Information

For express package or any parcel activity, could the package count or tracking number count that is in scope be provided?

All transactions for transportation services are identified in the total number provided. This granular level of data is not available.

6 RFI Page 3, Section 3. Background, Historical Information

Are the statistics for DoD only or does it include metrics for all agencies utilizing the TPPS under the IDIQ?

The historical information included in Section 3 of the RFI includes data available for all task orders issued under the IDIQ contract.

7 RFI Page 3, Section 3. Background, Historical Information

Is the “Average Annual SCRM Requests: 2” meant to refer “System Change Management Requests (or SCMRs)”? If not, please provide details on the nature of the SCRM requests (e.g. SCRM commonly refers to Supply Chain Risk Management).

Yes, SCMR refers to System Change Management Requests.

8 RFI Page 3, Section 3. Background, Historical Information

Could additional information be provided on the nature of “Help Desk Calls”, “Help Desk Emails” and “Support Tickets Opened”? Is the definition of “Support Tickets Opened” the same as the ticket definition in section 1.3.3.24 of the DoD PWS?

Help Desk Calls, Help Desk Emails and Support Tickets Opened refer to requests for assistance from users for topics such as access issues, updating transportation provider requests (TPRs), changes in business rules, systems issues, etc. Section 1.3.3.24 is specifying refunds of early payment incentives which may require a support ticket to be opened, but is not specific to the Help Desk.

9 RFI Page 3, Section 3. Background, Historical Information

What are the types, volume and cost of exceptions (e.g. audit exceptions, payment delays, prompt payment interest, Unfunded Requirements, etc.)?

Which types and volumes of exceptions require independent review, oversight and approval? How are the current TPPS program exceptions ranked in terms of the most consequential and/or important to DoD Chain of Command?

This data is not tracked by USTRANSCOM or DFAS and is therefore unavailable.

TRANSCOM23D010

Third Party Payment System (TPPS)

RFI- Question and Answer

TRANSCOM23D010 RFI Q&A