Towing_Services_for_Police_&_Campus_Safety_(as-needed).pdf

2026-002

TOWING SERVICES FOR POLICE & CAMPUS SAFETY (AS-NEEDED)

Mt. San Antonio College

1100 N. Grand Ave.

Walnut, CA 91789

Mt. San Antonio College

REQUEST FOR PROPOSAL

Towing Services for Police & Campus Safety (as-needed)

I. Introduction II. Scope of Work

III. Evaluation Criteria IV. Pricing Proposal V. Submittal Requirements

VI. General Provisions VII. Vendor Questionnaire

Attachments:

A - Basic Services Agreement

Request For Proposal #2026-002 Title: Towing Services for Police & Campus Safety (as-needed)

1. Introduction

Request for Proposals for : Towing Services for Police & Campus Safety (as-needed), (2026-002)

1.1. Summary

This request is for towing services for the campus of Mt. San Antonio College (Mt. SAC) and the Mt. San

Antonio College Police and Campus Safety Department (PC&S). We are seeking proposals from qualified and experienced official police towing service contractors to provide on-call towing services for Mt. SAC.

The towing services will be required on an as-needed basis and should include prompt response times, professional service, and adherence to all applicable regulations and standards, including those delineated within the California Highway Patrol Tow Service Agreement (TSA).

The selected contractor must be available to respond to any campus request 24 hours a day and 7 days a week for towing services, recovery services, vehicle storage, roadside assistance, and other related services as deemed appropriate by Mt. SAC Police and Campus Safety Department personnel.

Services will include towing services to remove vehicles from the campus that have been identified as stolen, involved in criminal activity, require relocation as they are interfering with the flow of traffic, are illegally parked and obstructing the entrance and/or exit of other parked vehicles, removal of vehicles left abandoned on campus beyond 72 hours, and those vehicles parked on the campus and unrelated to campus related business. Additionally, the scope of services will include the ability to securely store vehicles for non-criminal incidents and those identified as evidence of criminal investigations in a manner that maintains all evidentiary interest.

Additionally, the scope of services also includes impounding and storing vehicles at the direction of the

Mt. SAC PC&S Department outside the jurisdictional boundaries of the college, as needed for actions that support criminal investigations.

1.2. Background

Mt. San Antonio College, located in Walnut, California, is a California community college district serving a diverse student population of over 50,000 students. The College campus maintains a large footprint and during any academic session is active with vehicular traffic moving about multiple parking lots, roadways, and service areas. These areas require consistent traffic enforcement and vehicle management to ensure safety, accessibility, and compliance with campus parking regulations.

To support campus operations, Mt. SAC seeks to establish a contract with a qualified towing service provider, experienced as an official police tow service company, to handle the safe, legal, and timely towing, storing, and impoundment of vehicles that are in violation of campus parking rules, state law, evidence to a criminal investigation, or pose a hazard or obstruction. This includes, but is not limited to, towing of abandoned vehicles, vehicles parked in restricted or unauthorized areas, or those impeding pedestrian, emergency, or maintenance access roads and pathways.

The intent of this Request for Proposals (RFP) is to identify and engage a responsive, experienced, and licensed towing service provider capable of delivering professional services on an as-needed basis, in coordination with Mt. SAC’s Police & Campus Safety Department. Services must comply with all applicable California Vehicle Code provisions, local ordinances, and campus policies.

Interested respondents to this RFP should go to www.mtsac.edu to learn more about the District. This website includes information, including the current educational, facilities, strategic, student equity, and technology plans that will be essential in the preparation of a response to this RFP.

1.3. Timeline

Release Project Date August 21, 2025

Pre-Proposal Meeting (Mandatory) September 3, 2025, 10:00am

Zoom

Request for Information Cut Off September 10, 2025, 2:00pm

Submit Proposals No Later than: September 26, 2025, 2:00pm

Recommendation for Award November 19, 2025

Contract to Start: December 1, 2025

2. Scope of Work

2.1. Scope of Work

The contractor shall comply with all the conditions and laws of the California Vehicle Code, California

Highway Patrol Tow Service Agreement, Education Code, and Mt. San Antonio College administrative policies, which include but shall not be limited to the following:

1. Mt. San Antonio College will hold the contractor responsible to comply with all applicable sections of the California Highway Patrol Tow Service Agreement which references the operation of a towing company which services law enforcement agencies.

2. The Contractor shall deliver towing and storage of vehicles services to Mt San Antonio College.

In addition, the following services and supplies will be included by the contractor: a proper storage facility, labor, materials, equipment, machinery, and tools as is delineated in the

California Highway Patrol Tow Service Agreement. The contractor shall comply with all state laws and regulations in relation to towing, impounding, storage, and selling or junking of vehicles. All applicable permits and licensing fees shall be valid and always be in effect during this contract.

3. Contractor shall maintain all signage required pursuant to CVC Sections 22850.3 and 22651.07, including an after-hours contact phone number for Contractor. The storage yard or business office shall have a sign that clearly identifies it to the public as a towing service. The sign shall have letters that are clearly visible to the public from the street and must be visible at night. All storage facilities must be accessible to Mt. SAC Police Department personnel twenty-four (24) hours per day and seven (7) days per week. The Contractor will provide customer service between the hours of 8:00 a.m. and 6:00 p.m. (Pacific Standard Time), Monday through Friday, for the release of vehicles. Have no more than two (2) telephone numbers listed with the Police

Department.

4. Use business-band two-way radios and shall not use a short-wave police scanner or CB radio to answer police calls.

5. Affix temporary markings on the windshield of all cars ordered impounded by the Police

Department. In addition, an operator may post a tag on the windshield of the car.

6. The contractor shall not release any vehicle in its possession for which a storage form was completed until all applicable State and College release requirements are satisfied. This does not apply to vehicles legally obtained through lien sale or for which ownership is transferred to the

Contractor for payment of towing and storage fees.

7. Furnish each owner of an automobile impounded by the tow truck operator with a fully itemized billing.

8. Implement a written policy for lien fees, whereby a lien cannot be placed upon a vehicle until after 72 hours of impoundment in accordance with State law. The policy shall comply with all requirements of California Vehicle Code, §§ 22851 through 22851.12, or their successor provisions, and shall be posted with the sign listing the tow rates.

9. Always have a schedule of rates available upon demand in all tow vehicles.

10. Maintain a sign listing the rates and charges of all towing and storage services offered. Such signs shall be conspicuously placed in the office or other places where customer financial transactions occur. All applicable tow, storage, release, and supplementary service fees shall be consistent with those rates outlined in the California Highway Patrol Tow Service Agreement.

2.2. Tow Service Lots

A. The contractor shall possess a storage lot able to hold a minimum of seventy-five (75) vehicles on that property. Lighting shall be sufficient to afford easy visibility to all areas of the lot. The business must comply with all local, county and/or State standards, in addition to those standards outlined in the California Highway Patrol Tow Service Agreement. The Contractor must at all times possess a valid and current business license for the city of or the location in which the Contractor operates.

B. The contractor’s lot must be completely enclosed with a minimum of a six-foot high fence equipped with a security surveillance system. Security in the lot shall be adequate to preclude theft, vandalism, or damage by activity while in the contractor’s establishment. No stored vehicles shall be visible from any adjacent roadway. No vehicles towed from the Mt. San

Antonio College shall be parked or stored on the public streets at any time.

C. The business must provide off-street parking for its equipment and be able to accommodate at least four (4) additional vehicles for customer parking. In addition to the four (4) customer parking spaces, at least one (1) additional customer parking space shall be provided for handicapped parking purposes. Any handicapped parking space shall be van accessible. Storage vehicles should be secured away from customer parking and the office area.

D. The contractor must have an office and lot in the same location with a sign posted that includes the company name, address, phone number, and hours of operation that is clearly visible from the roadway. Additionally, the contractor’s location shall have been operating out of an office and a storage yard that complies with the requirements of the governing local ordinances for at least two full calendar years prior to applying for and obtaining a franchise.

E. It is the contractor's responsibility to protect all vehicles, vehicle parts, and/or attached accessories impounded by peace officers or law enforcement personnel until the vehicles have either been released to properly interested persons or disposed of through legal process.

F. Vehicle parts and/or attached accessories shall not be removed from a stored or impounded vehicle with a criminalistic/evidentiary hold on the vehicle without the prior approval of the concerned law enforcement personnel.

2.3. Safeguarding of Evidence

The contractor shall take all reasonable precautions required by the Mt. San Antonio College Police

Department to avoid damage to any evidence or impounded vehicles, such as fingerprints or stains.

Vehicles taken into custody that involve such evidence shall be stored in an investigative hold area, as defined hereinafter, and shall be secured from access by unauthorized persons. Vehicles stored for prints shall be protected from dust and dirt or deterioration of evidence by the sun or other elements.

The contractor shall maintain an area at its Primary Storage Facility for vehicles held for criminalistic and/or evidentiary examinations. This Investigation Hold Area shall:

A. Have a fully enclosed structure and be capable of providing protection from the natural elements.

B. It must be fenced and gated (to prohibit entry by unauthorized persons as prescribed by the

Chief of Police or his or her designee), with remote access controlled by the dispatcher.

C. All entries shall be documented to identify the vehicle seen, the person entering, and the date and time the person entered the investigative hold area.

D. The investigative hold area's storage capacity shall be sufficient to hold two (2) vehicles at any one time.

E. The only persons authorized to enter an investigative hold area are the contractor employees and concerned law enforcement employees.

F. Contractor employees shall not remove property from vehicles being held for criminalistic and/or evidentiary purposes.

G. Vehicles stored in an investigative hold area shall not be removed from the area until authorized by the responsible Mt. San Antonio College Police Department personnel/investigator.

H. Once an investigative hold has been released on a vehicle, it shall be immediately removed from the investigative hold area.

I. The date and time of removal and the identity of the removing employee shall be recorded on the contractor's records.

2.4. Operating Hours; After Hours Charges

A. The contractor’s business must be open to the public at least eight hours per day, 8:00 a.m. -

5:00 p.m. Monday through Friday.

B. The contractor shall not charge an after-hours fee to persons who appear to claim a stolen vehicle on a Saturday between the hours of 8 AM and 12 PM. Upon approval of the Police

Department, the operator may release personal property from an impound vehicle when requested by the vehicle owner or their agent. There shall be no charge for the release of personal property during normal business hours. The contractor may charge an after-hours release fee for property released after normal business hours.

C. All vehicles towed by the contractor pursuant to the terms of this agreement shall be stored within the contractor’s storage lot and available for release at the premises

2.5. Response Obligations

A. The contractor shall have a driver on call and available to respond to calls within twenty (20) minutes or forty (40) minutes for heavy-duty tows. If the contractor cannot respond within the required time, it shall notify the Police Department that the response or arrival will be extended.

B. When the contractor does not have the necessary equipment available for a timely response to handle a particular police request, the contractor shall notify the Department so that other services from other tow service operators may be requested.

C. When called by the Police Department, the contractor shall respond to the Department's call and pick up and/or reposition all vehicles that have been involved in an accident or positioned such to impede the efficient flow of the traffic, unless the vehicles are needed for criminal investigation or the owner or someone designated by the owner is present and is capable of removing a vehicle or calling a tow company of his or her choice to have the vehicle removed;

provided the street can be cleared for safe public use, as determined by the officer on the scene.

2.6. Equipment

A. General

1. The contractor shall provide adequate vehicles and equipment for the services for which it is responsible under this Agreement. All equipment shall conform to the highest industry standards, shall be maintained in a clean and efficient condition, and shall comply with the provisions established in the Mt. San Antonio College administrative policies and all measures and procedures promulgated by all agencies with jurisdiction over the safe, sanitary operation of all of its equipment. The Police Department reserves the right to inspect all drivers, vehicles, equipment, and yards.

B. Vehicles.

1. The contractor shall have and maintain tow truck vehicles that are like new in appearance.

2. The contractor shall have qualified drivers, each of whom shall be over the age of 18, who are adequately trained and equipped to handle police calls, impounds, and storage of motor vehicles. In addition, the College prefers that one of the five (5) tow trucks be a heavy-duty wrecker or heavy-duty tilt trailer.

3. All tow service vehicles shall be equipped with the auxiliary equipment required for vehicles towing for the California Highway Patrol, in accordance with Attachment "C" of the State of

California, Department of California Highway Patrol Tow Service Agreement (CHP 234 (REV.

1-98) OPI 061), or any successor Tow Service Agreement.

4. The Police Department also reserves the right to require that all towing vehicles be inspected by an automotive professional certified by the State of California Bureau of

Automotive Repair and selected by the Police Department. All vehicle inspection fees shall be borne solely by the contractor and shall be due and payable upon presentation of the vehicle for inspection. A yearly inspection of all vehicles is required, and the Contractor shall not interfere in any way with any such inspections. The towing Contractor is responsible for arranging the annual vehicle inspection with the Police Department. Any towing vehicle that fails an inspection shall not be used to provide towing service to the College until it is repaired and passes a re-inspection. In lieu of the aforementioned inspection procedures, the Chief of Police may deem the inspection procedures of the California Highway Patrol that are in effect at the time, to be sufficient to meet the requirements of this section.

2.7. Failure to Collect Fees or Charges; Audits

A. The contractor shall collect all towing or hauling and storage charges on each vehicle from the owner. Under no circumstances shall Mt. San Antonio Community College be liable for any such charge(s), and the carrier, by entering this agreement, shall be considered as so agreeing. The

College reserves the right to audit, at any time, any and all amounts collected by the towing carrier for hauling and storage charges. It is the responsibility of the contractor to maintain and to make available, as requested, sufficient documentation to support such an audit; however, in no event shall the College require documentation to be maintained by the provider for a period longer than three calendar years.

2.8. Fees, College Vehicles and Impounded Vehicles

A. When a campus vehicle requires tow, and is within 10 miles of the College boundaries, the contractor shall tow that vehicle to the campus, free of charge. The contractor must also tow any College vehicle, with the exception of College vehicles requiring a heavy-duty tow, within the College boundaries free of charge. Finally, the contractor must Tow any College vehicle requiring a heavy-duty tow, regardless of location, and any College vehicle located outside the

College or police vehicle more than 10 miles from the College boundaries, at a cost equal to fifty

(50%) percent of the established rate for such tows.

B. Vehicles that are impounded as evidence and within 10 miles of the College boundaries, shall be towed, free of charge.

C. Contractor must provide, on their lot, to the Mt. San Antonio Police Department, free of charge, secured storage inside the garage for vehicles impounded for evidence, for vehicle identification inspections, and evaluations of a vehicle’s mechanical worthiness.

2.9. Records; Reports; Audits

A. Contractor shall maintain all records relating to the services provided hereunder for any period required by law and, if not applicable, then for such time as is customary and standard in the industry. College shall have the right, upon reasonable advance notice, to inspect, audit, and copy all records relating to this Agreement and records which may be relevant in the event of a claim. Such records shall be made available to the College at the contractor’s regular place of business, but in no event outside the County of Los Angeles.

B. College reserves the option under Mt. San Antonio Community College administrative and board policies and this Agreement to require the Contractor to submit, on a quarterly basis to the

Police Department and not later than 20 days after the end of each year, response time statistics for all police tows, if College determines that there are problems related to response times for any Tow Operator. This requirement shall continue in effect until otherwise waived by the College.

C. The contractor shall provide additional information reasonably and directly pertaining to this

Agreement on an "as-needed" basis.

D. College reserves the right under the Agreement to conduct quarterly audits to verify the number of vehicles towed by the College. In addition, the contractor or the contractor's designated representatives shall, upon fifteen (15) days' written notice from the College, make available to the College its accounting records for confidential inspection and audit.

E. In the event the results of the audit are disputed, the College may, at its sole discretion, elect to arbitrate the dispute. In the event the College elects to arbitrate, the College and the contractor shall each select an independent auditor at their own cost. The two auditors will agree upon the results of the audit. If the two independent auditors cannot agree upon the results of the audit, a third auditor will be selected by the two independent auditors to make a final determination and the cost will be split between College and contractor. The determination of the third independent auditor will be final.

2.10. Indemnification and Insurance

A. Indemnification of Mt. San Antonio Community College

The contractor shall defend, indemnify, and hold harmless the Mt. San Antonio College, its elected or appointed officials, officers, employees, volunteers, and agents from and against any and all losses, liabilities, fines, penalties, claims, demands damages, liabilities or judgments, including attorneys' fees, arising out of or resulting in any way from College's grant of service to this contractor or contractor's exercise of the contract, including the provision of services under this Agreement such as the performance of work in preparation for the towing operation, or the towing and subsequent storage and maintenance activities unless such claim is due to the sole negligence or willful misconduct of the

College, its elected officials, officers, employees, agents or contractors.

B. Insurance Requirements

The contractor shall purchase and maintain such insurance as will protect the Proposer and the College against any and all claims and demands arising from the execution of the Agreement. The insurance requirements shall meet the below minimum insurance levels:

General Liability:

A. General Aggregate $2,000,000

B. Products Comp/Op Aggregate $2,000,000

C. Personal & Advertising Injury $1,000,000

D. Each Occurrence $1,000,000

E. Fire Damage (any one fire) $50,000

F. Medical Expense (any one person) $5,000

Employers Liability:

Per Occurrence $1,000,000

Workers' Compensation:

A. Workers' Compensation Statutory Limits

B. EL Each Accident $1,000,000

C. EL Disease - Policy Limit $1,000,000

D. EL Disease - Each Employee $1,000,000

Commercial Automobile/Truck Liability

Combined Single Limit $1,000,000

Garagekeepers & Motor Truck Cargo

A. Per occurrence $1,000,000

B. Combined aggregate $2,000,000

Insurance is to be placed with insurers authorized and admitted to write Insurance in California and with a current A.M. Best's rating of A-:VII or better. Acceptance of insurance from a carrier with a rating lower than A:VII and is subject to approval by the College. The contractor shall immediately advise the

College of any litigation that may affect these insurance policies.

C. Indemnity

1. The contractor's liability policies must contain an Additional Insured Endorsement with the following

Provisions:

a. That the College, its offices, officials (elected and unelected), executives, managers, employees, agents, and volunteers ("Additional Insureds") are covered as insured as to liability arising out of activities performed by or on behalf of the contractor, products, and completed operations of the provider; premises owned, occupied or used by contractor; or vehicles owned, leased, hired or borrowed by contractor. The coverage shall contain no special limitations on the scope of protection afforded to the College, its officers, officials, employees, agents, or volunteers.

b. The contractor insurance policies shall be primary as respects any claims related to or as a result of the contractor's work. Any insurance, pooled coverage, or self-insurance maintained by the College, its elected or appointed officials, directors, officers, agents, employees, volunteers, or providers shall be non-contributory.

c. Coverage shall not be suspended, voided, or canceled by either party, reduced in coverage or in limits during the term of the Agreement except after thirty (30) days' prior written notice by certified mail, return receipt requested, has been given to the

College.

2. Certificates of insurance and additional insured endorsements shall be furnished to the College thirty

(30) days prior to the effective date of the Agreement. Refusal to submit such certificates shall constitute a material breach of the Agreement, entitling College to any and all remedies at law or in equity, including termination of this Agreement.

D. Evidence and Verification of Insurance Coverage

1. The contractor shall furnish the College with all original and additional endorsements affecting coverage required by this clause thirty (30) days prior to the effective date of commencement of services under the Agreement. The endorsements are to be signed by a person authorized by that insurer to bind coverage on its behalf. As an alternative to the College's forms, the contractor's insurer may provide complete, certified copies of all required insurance policies, including endorsements affecting the coverage required by these specifications. No work shall be done by the contractor during any period when the contractor is not covered by insurance as required by this Section.

2. The College shall have the right of inspection of all insurance policies required by this agreement at any time during the term of the agreement.

3. In the event the contractor does any work while not covered by such insurance, the College may immediately terminate this Agreement without providing the written notice otherwise required by this agreement.

2.11. Cancellation, Suspension/Revocation of Agreement; Due Process

A. Cancellation

This Agreement shall not be canceled, without cause, within one (1) year of its effective date; however, after one (1) year from its effective date, the College reserves the right to cancel this agreement without cause upon the giving of ninety (90) days' notice to the contractor.

B. Suspension/Revocation

The College shall have the right to suspend or revoke this agreement and to rescind all rights and privileges associated with it at any time if:

The contractor defaults in the performance of its material obligations under the franchise agreement and fails to cure such default within thirty (30) calendar days after receipt of written notice of the default from the College and a reasonable opportunity to cure the default in accordance with subsection

(C)(1) below; or

• If the contractor fails to provide or maintain in full force and effect the insurance coverage as required by and as set forth in the franchise agreement; or

• If the contractor violates any order or ruling of any regulatory body having jurisdiction over the contractor relative to the contractor's tow truck business unless such order or ruling is being contested by the contractor by appropriate proceedings conducted in good faith; or

• If the contractor practices any fraud or deceit upon the College or upon persons to whom it provides tow truck service as determined by a court of law; or

• If the contractor becomes insolvent, unable or unwilling to pay its debts and obligations, or is adjudged to be bankrupt. The College's revocation of the contractor's franchise shall in no way affect any right of the College to pursue any remedy under the franchise or any other provision of law.

C. Due Process

Prior to suspending or revoking this Agreement for cause, the College shall give the contractor notice and an opportunity to be heard on the matter, in accordance with the following procedures:

• The College shall first notify the contractor of the violation in writing by personal delivery or registered or certified mail, and demand that the contractor cure the default within a reasonable time, which shall not be less than ten days in the case of the contractor's failure to pay any sum or other amount due to College or this Agreement and thirty (30) days in all other cases. If the contractor fails to correct the violation within the time prescribed or if the contractor fails to commence correction of the violation within the time prescribed, the College shall give the contractor fourteen (14) calendar days written notice of a public hearing to be held before the College. The written notice shall specify the alleged violations supporting the recommendation for suspension or revocation of the franchise.

• At the hearing, the College shall hear and consider all relevant evidence submitted by staff and the contractor or its agent or representative. lf the College finds that the contractor has committed a material breach under this Agreement, and that the contractor has not corrected the violation or has not diligently commenced correction of the violation after receiving proper notice, the College may suspend or revoke the franchise.

• Notwithstanding the College right to suspend or revoke a franchise, the Chief of Police shall have the right to suspend, for a period not to exceed thirty (30) days, any franchise granted and to rescind all rights and privileges associated with it during the suspension period, if, contractor violates any provision of the Agreement, state, or federal law which places the health or safety of the public in immediate danger.

2.12. Additional Remedies

In addition to the remedies set forth above, the College shall have the following rights:

A. The right to grant franchises to others to perform the services otherwise to be performed by the

Contractor; and

B. The right to obtain damages and/or injunctive relief.

Both parties recognize and agree that in the event of a breach under the terms of this Agreement by

Contractor, College may suffer irreparable injury and incalculable damages sufficient to support injunctive relief to enforce the provisions of this Agreement and to enjoin the breach thereof.

2.13. Franchise Transfer; College Consent; Fees

A. The contractor shall not transfer, sell, hypothecate, lease, sublet, mortgage, assign or dispose of in whole or in part, either by forced or involuntary sale, or by ordinary sale, contract, consolidation or otherwise, nor shall title thereto, either legal or equitable, or any right, interest or property therein, pass to or vest in any person, either by act of contractor or by operation of law, without the prior written acknowledgement of the College. Any attempt to do any of the foregoing with respect to any of the rights herein without the consent of the College shall be grounds for immediate termination of the agreement, and said attempt shall be considered null and void. For the purpose of this Agreement, any dissolution, merger, consolidation, change in control, or other reorganization of the contractor or transfer of any stock shall be deemed a violation of this section. A change of corporate name only shall not be deemed a violation of this section.

B. Any application for a franchise transfer shall be made in a manner prescribed by the local CHP authority. The applicant for the transfer shall demonstrate to the College's satisfaction that it has the operational and financial ability to carry out the obligations of the Agreement. The contractor shall reimburse the College for all reasonable consultants', attorneys', and staff costs directly related to the College's consideration of the application for transfer, whether or not the

College approves the application for transfer of the franchise. The College's request for reimbursement under this section shall be supported with evidence of the expense or cost incurred. The contractor shall reimburse the College within thirty (30 days) of receipt of the College's request for reimbursement.

C. The College approval of a transfer or assignment of the franchise granted pursuant to Article

VIII, Chapter 58 shall be conditioned upon the contractor's sale or disposal of all ownership rights in the franchised tow truck business. A tow truck operator contractor that desires to transfer or assign its franchise, because he or she intends to sell or dispose of all interests in the tow truck business that is franchised with the College, shall make a written request for a transfer or assignment of the franchise. The written request, a non-refundable deposit of $1,000, and the proposed sale agreement or other document evidencing disposal of the franchised tow truck business shall be submitted to the Finance Department at least one hundred and twenty (120) calendar days before the requested effective transfer or assignment date. The Finance

Department and the Police Department shall investigate the proposed transferee or assignee and determine whether the transferee or assignee is qualified to serve as a tow truck operator contractor and make a recommendation to the College. If the College approves the transfer, the

College may impose reasonable conditions of approval.

D. Notwithstanding the above, the contractor shall not be entitled to pledge, encumber, or grant any security interest in the Franchise unless the contractor has first notified and obtained

College consent to such transaction, subject to the following conditions:

• Any consent so granted by the College shall not be deemed a consent to the exercise by such pledge, encumbrance, or secured party of any rights of the holder under the franchise, permit, license, or other authorization unless so noted by the College.

• Any consent so granted by the College shall not be deemed a consent to any subsequent transfer or assignment as referred to herein. Any such subsequent transfer or assignment shall be deemed an assignment of the franchise, permit, license or other authorization within the meaning of this section.

• The pledge, encumbrance, or secured party shall have executed and delivered to College an instrument in writing agreeing to be bound by the provisions of the franchise, permit, license or other authorization.

3. Evaluation Criteria

The District will select the best Consultant for this project based on the following:

No. Evaluation Criteria Scoring Method Weight (Points)

1. Experience

Contractor provided evidence of experience as official police tow operators or on three projects of similar scope within the last five years.

Points Based 20 (20% of Total)

2. Pricing

Contractor provided the current pricing scale for tow, storage, and supplemental services

Points Based 20 (20% of Total)

3. Methodology/Approach

Contractor provided their operational processes used from call origination, response, tow procedures, and storage.

Points Based 5 (5% of Total)

4. Daily Staffing

Contractors are requested to provide the number of daily on-duty personnel, to include two truck operators and supplemental staff, available to handle requests for tow services between the hours of 5:00am - 11:00pm.

Contractor has provided deployment staffing for any assigned shifts.

Points Based 15 (15% of Total)

5. Response Times

Contractor provided the names of the cities and/or police agencies their company services and included average response times to call to those service calls between 6:00 a.m. and

10:00 p.m.

Points Based 10 (10% of Total)

6. Proximity and Responsiveness

Contractor indicated how the location of the office/operation benefits college.

Points Based 10 (10% of Total)

7. Driver Qualifications

Contractor provided standards or regulations for their tow service operators to comply with as part maintaining employment within the company

Points Based 10 (10% of Total)

8. CHP Tow Service Agreement

Does the company comply with all regulations of the California Highway Patrol Tow Service

Agreement?

Points Based 10 (10% of Total)

4. Pricing Proposal

PRICING PROPOSAL

Line Item Description Quantity Unit of

Measure Unit Cost Total

1 Basic Tow 1 EA

2 Flatbed or Medium Duty Tow 1 EA

Line Item Description Quantity Unit of

Measure Unit Cost Total

3 Heavy Duty Tow 1 EA

4 Motorcycle Tow 1 EA

STORAGE

5 Outside Storage Car 1 EA

6 Inside Storage Car 1 EA

7 Outside Storage Truck 1 EA

8 Inside Storage Truck 1 EA

9 Motorcycle Storage 1 EA

LABOR RATES

Line Item Description Quantity Unit of

Measure Unit Cost Total

10 Tow Dolly 1 EA

11 R&R Linkage/Driveshaft 1 EA

12 Rollover/Winching 1 EA

13 Hourly Labor 1 EA

14 After Hours Release (Before 8:00 a.m.

and after 5:00 p.m.

1 EA

15 Service Call - Minimum 1 EA

16 On-Scene Release 1 EA

5. Submittal Requirements

5.1. Format for Submission

It is strongly recommended that the Respondent submit Proposals in the format identified in this section to allow the District to fully evaluate and compare the Proposals. All requirements and questions in the RFP shall be addressed and all requested data shall be supplied.

Responses to the vendor questionnaire will be considered the vendor's proposal. The College will evaluate the responses to the vendor questionnaire. All responses should be submitted through the vendor questionnaire, in the format requested. Responses provided in an alternate format may not be reviewed. Please respond to the vendor questionnaire in the format requested, i.e,. long answer and short answer responses should contain a direct written response, and should not provide a link to a document. Providing a link to a document in lieu of entering the response directly in the space and format requested may result in the response not being reviewed.

The District reserves the right to request additional information, which, in the District's opinion, is necessary to assure that the Respondent's competence, number of qualified employees, business organization, and financial resources are adequate to perform according to contract.

Failure to submit in the described formats and space limitations may, at the sole judgment of the District, result in a Proposal being considered as non-responsive.

Proposals should be prepared in such a way as to provide a straightforward, concise delineation of capabilities to satisfy the requirements of this RFP. Responses should emphasize the Respondent's demonstrated capability to perform work of this type. Expensive bindings, promotional materials, etc., are not necessary or desired. Emphasis should be concentrated on completeness, approach to the work, and clarity of the Proposal.

Disqualification: Each Proposal must be complete. Incomplete statements will be considered non-responsive and grounds for disqualification. In addition, the Respondent may be automatically disqualified for any one of the following: not providing information in the requested format, falsification of information, lack of relevant experience, and/or lack of responsiveness.

5.2. Electronic Delivery of Proposal

To submit a proposal, the first step is to register on Mt. SAC's eProcurement Portal online

The Respondent is entirely responsible for the means of all proposal documents submitted electronically via the eProcurement Portal. The Proposal Package must be completed and submitted in sufficient time to avoid disqualification for lateness due to any reason, including technological difficulties.

5.3. Evaluation and Award of Contract

Best Value Procurement Selection Method

It is the District's intent to select a Respondent best evidencing demonstrated competence and professional qualification to perform the described services. The District reserves the right to reject any/all Proposals, select by Proposal review only, or interview as needed.

https://procurement.opengov.com/portal/mtsac

It is the District’s intention to have the responsive Proposals reviewed by a selection committee, whose intention is to short-list certain Respondents to make a brief presentation to and conduct an oral interview with the District’s Review Committee. The top finalists from this interview may be asked to make a brief presentation and conduct an oral interview. The Respondent will be selected based on information provided in the vendor's proposal, in-person presentations and interviews, and the results of the District's research and investigation. Upon selection of a Respondent, the District will endeavor to contract with the Respondent using the Agreement forms provided in this RFP. In the event that the District is unable to reach agreement, the District will proceed, at its sole discretion, to negotiate with other Respondents selected by the District. The District reserves the right to contract for services in the manner that most benefits the District, including awarding more than one contract if desired.

5.4. Responsiveness to RFP

All Proposals shall be reviewed to verify that the Respondent has met the minimum requirements of the

RFP. Respondents are required to follow the proposal format requested in the RFP in order to facilitate

District review.

6. General Provisions

6.1. Additional Services

The District may elect, at any time, to amend any contract awarded hereunder to require the selected Respondent to provide additional services. In this case, the selected Respondent and the District will agree mutually on the scope and fees associated with any additional services.

6.2. Addenda

The District may modify this RFP or any of its deadline dates set forth in the Introduction section of the

RFP prior to 2:00 pm on Friday, September 26, 2025 by issuance of an addendum to all Respondents following the Project via Mt. SAC's eProcurement Portal. All communications regarding this RFP, including RFI answers and Addendum’s will be sent via the eProcurement Portal to the contact email listed in the vendor profile for your company.

6.3. Alternative Proposals

Only one Proposal is to be submitted by each Respondent. Multiple Proposals will result in rejection of all Proposals submitted by the Respondent.

6.4. Withdrawal of Proposals

Proposals may be withdrawn and resubmitted via Mt. SAC's eProcurement Portal if done so before 2:00 pm on Friday, September 26, 2025. Withdrawal or modification offered in any other manner will not be considered.

6.5. Reservations

The District reserves the right to revise the RFP. Revisions to the RFP shall be re-uploaded via Mt. SAC's eProcurement Portal. The District expressly reserves the right to extend the date by which Proposals are due.

The District reserves the right to cancel this RFP at any time prior to contract award without obligation in any manner for Proposal preparation, interview, fee negotiation, or other marketing costs associated with this RFP.

The District may reject any or all Proposals and may waive any immaterial deviation in a Proposal to be considered for further review, at the District’s sole discretion. The District's waiver of an immaterial defect shall in no way modify the RFP documents or excuse the Respondent from compliance with the other provisions of this RFP.

6.6. Disposition of Proposals

Proposals are the property of the District, and returned only at the District's option and at the Respondent's expense. Information, excluding Respondent's financial information, contained therein shall become public documents subject to the Public Records Act.

6.7. Non-Discrimination

The District does not discriminate based on race, color, national origin, ancestry, sex, age, religion, marital status, disability, or sexual orientation in any of its policies, procedures, or practices.

6.8. Prevailing Wages

Respondents are aware of the requirements of California Labor Code Sections 1720 et seq. and 1770 et seq., as well as California Code of Regulations, Title 8, Section 16000 et seq. ("Prevailing Wage Laws"), which require the payment of prevailing wage rates and the performance of other requirements on certain "public work" and "maintenance" projects. The Respondent must agree to comply with and to require its sub-Respondents to comply with such Prevailing Wage Laws to the extent applicable. All Project cost estimates shall include such consideration.

6.9. Restrictions on Lobbying and Contacts

During the period beginning on the date of the issuance of this RFP and ending on the date of the award of the contract, no person (or entity) submitting a Proposal in response to this RFP, nor any officer, employee, representative, agent, or Respondent representing such a person (or entity) shall contact through any means or engage in any discussion regarding this RFP, the evaluation or selection process, or the award of the contract with any member of the District, Board of Trustees, member of the District’s Campus Master Plan Coordinating Team (CMPCT), the District’s Construction Management Contractor, Tilden Coil Constructors, Inc., or any member of the Citizens’ Oversight Committee. Any such contact shall be grounds for the disqualification of the Respondent.

6.10. Debriefing

Following the award/execution of a contract and approval from the Board of Trustees, Mt. San Antonio

College will provide debriefing opportunities to any unsuccessful proposer or bidder upon written request. The purpose of the debriefing is to promote transparency, improve future proposals, and provide insight into the evaluation process. To request a debriefing, please contact purchasing@mtsac.edu with this solicitation on the subject line. Debriefings are limited to 30 minutes.

6.11. Sole Point of Contact

All questions should be submitted via Mt. SAC's eProcurement Portal Q&A feature. Vendors should not reach out to any Mt. SAC employee to request information or answer questions during the RFP process via alternate contact methods. Doing so may be grounds for disqualification.

6.12. Term

The contract term is estimated to be for five years from start to finish beginning 12/01/2025.

6.13. Changes to Pricing

Prices submitted must be firm for the first year of the contract. Respondent may adjust the proposal rates on an annual basis for the following renewal term to reflect any increase in such costs with acceptable proof of escalated costs. The Pricing Proposal may be adjusted to reflect increases in the LA/Riverside Consumer Price Index or reasonably quantified increases as determined by Mt. SAC. Increases shall not be allowed more than once per year. College must be notified of any rate changes at least 60 days prior to the new renewal term, and will review and make final decision regarding the approval of requested increase.

7. Vendor Questionnaire

7.1. Experience*

Provide evidence of experience as official police tow operators or on three projects of similar scope within the last five years.

*Response required

7.2. Methodology/Approach*

Please outline the operational processes used from call origination, response, tow procedures, and storage.

*Response required

7.3. Daily Staffing *

You are requested to provide the number of daily on-duty personnel, to include two truck operators and supplemental staff, available to handle requests for tow services between the hours of 5:00am -

11:00pm. Please include deployment staffing for any assigned shifts.

*Response required mailto:purchasing@mtsac.edu

7.4. Response Times*

Please provide the names of the cities and/or police agencies your company services and include average response times to call to those service calls between 6:00 a.m. and 10:00 p.m.

*Response required

7.5. Proximity and Responsiveness*

Indicate how the location of your office/operation benefits college.

*Response required

7.6. Driver Qualifications*

What standards or regulations are your tow service operators required to comply with as part maintaining employment with your company?

*Response required

7.7. CHP Tow Service Agreement*

Does your company comply with all regulations of the California Highway Patrol Tow Service

Agreement?

☐ Yes

☐ No

*Response required

7.8. Non-Collusion Declaration*

The undersigned declares, states and certifies that:

A. The Bid Proposal is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization or corporation.

B. The Bid Proposal is genuine and not collusive or sham.

C. The bidder has not directly or indirectly induced or solicited any other bidder to put in a false or sham bid, and has not directly or indirectly colluded, conspired, connived, or agreed with any other bidder or anyone else to put in sham bid, or to refrain from bidding.

D. The bidder has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the bid price, or that of any other bidder, or to fix any overhead, profit or cost element of the bid price or that of any other bidder, or to secure any advantage against the public body awarding the contract or of anyone interested in the proposed contract.

E. All statements contained in the Bid Proposal and related documents are true.

F. The bidder has not, directly or indirectly, submitted the bid price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any person, corporation, partnership, company, association, organization, bid depository, or to any member or agent thereof to effectuate a collusive or sham bid.

☐ Please confirm

*Response required

7.9. Acknowledgment of Prohibited Communications*

Do you acknowledge and agree that your firm, its agents, representatives, and affiliates are prohibited from contacting any District staff or Board member regarding this RFP until the procurement process has concluded, except for submitting request for information utilizing the specific method of communication noted within the RFP, and that any violation of this provision may result in immediate disqualification from the RFP process?

☐ Yes

☐ No

*Response required

7.10. Drug Free Certificate *

I am aware of the provisions and requirements of California Government Code §§8350 et seq., the Drug

Free Workplace Act of 1990.

I am authorized to certify, and do certify, on behalf of Contractor that a drug free workplace will be provided by Contractor by doing all of the following:

A. Publishing a statement notifying employees that the unlawful manufacture, distribution, dispensation, possession or use of a controlled substance is prohibited in Contractor's workplace and specifying actions which will be taken against employees for violation of the prohibition;

B. Establishing a drug-free awareness program to inform employees about all of the following:

A. The dangers of drug abuse in the workplace;

B. Contractor's policy of maintaining a drug-free workplace;

C. The availability of drug counseling, rehabilitation and…