TIRNO17R00012-A0003.pdf

OMB Control No. 1505-0081

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE PAGE OF PAGES

1 9

2. AMENDMENT/MODIFICATION NO. 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

0003 07/19/2017 Q-7-QT-01-MP-S01 000

6. ISSUED BY CODE 12163 7. ADMINISTERED BY (If other than Item 6)

CODE

Internal Revenue Service 6009 Oxon Hill Road, Suite 500

Oxon Hill, MD 20745

BIANCA L BETANCOURT 240-613-7468

See Item 6

8. NAME AND ADDRESS OF CONTRACTOR (No. Street, county, State and ZIP: Code)

Vendor ID: To All Offerors

(x) 9A. AMENDMENT OF SOLICITATION NO.

TIRNO-17-R-00012

x 9B. DATED (SEE ITEM 11)

07/19/2017

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

CODE FACILITY CODE

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing Items 8 and 15, and returning ___1__ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATA SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and data specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

(x) A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN

ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return __1__ copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The purpose of this amendment is to extend the closing date and time to not later than 10:00 a.m. on Monday, August 7, 2017 and post changes to the solicitation, attachments and Government’s answers to vendor questions. The attachments will be uploaded as a separate documents.

Offerors MUST acknowledge receipt of the amendment by signing this document and returning 1 copy.

Except as provided herein, all terms and conditions of the solicitation remain unchanged and in full force and effect.

Except at provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

BIANCA BETANCOURT

15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 16C. DATE SIGNED

(Signature of person authorized to sign)

BY _____________________________________________

(Signature of Contracting Officer)

7/19/2017

NSN 7540-01-152-8070 30-105 STANDARD FORM 30 (REV. 10-83)

PREVIOUS EDITION UNUSABLE Computer Generated Prescribed by GSA

FAR (48 CFR) 53.243

X X x

Accordingly, Solicitation TIRNO17R00012 is revised as follows:

SUMMARY OF CHANGES

PERFORMANCE WORK STATEMENT - PWS

1 INTRODUCTION – 3rd bullet, and at APPENDIX A-TREASURY SUSTAINABLE PRINT MANAGEMENT POLICY 3rd bullet Change from: Print securely through the implementation of personal ID number (PIN) printing and secure pull printing technology, granting users the same security as a personal printer and helping to reduce burden on employees and IT staff to set up print drivers

Change to: Print securely through the implementation of PIV enabled and secure pull printing technology, granting users the same security as a personal printer and helping to reduce burden on employees and IT staff to set up print drivers

4.1 Program Management Services-bullet 7

DELETE - Retaining an independent benchmarking service provider to conduct an annual program benchmark study that shall enable the Treasury PMO to compare fees and service levels that will ensure the Supplier’s fees and service levels are comparable to current market rates and service levels for such services.

4.2.1 Phase 1–Assessment of Current State and Plan for New Solution – Bullet 6 MPS DESIGN

Change from: designing a new Treasury printing environment delivered at the Ordering Organization level that is consistent with the established Treasury Managed Print Policy and meets overall architectural goals and Fedramp security requirements for management reporting and performance monitoring tools in the cloud.

Change to: designing a new Treasury printing environment delivered at the Ordering Organization level that is consistent with the established Treasury Managed Print Policy and meets overall architectural goals and FedRAMP ready security requirements for management reporting and performance monitoring tools in the cloud.

4.3 Security and Privacy Requirements - sentence

Change from: Security support also includes Treasury and Bureaus and designated Treasury and Bureaus contractor remote and onsite access, at Contractor facilities, to IT infrastructure and applications for periodic vulnerability scanning, penetration testing and independent validation and verification of security controls, including access to applications not developed by the Contractor and real-time/near real-time security-relative data access to key Treasury and Bureaus security stakeholders as needed for security monitoring.

Change to: Security support also includes Treasury and Bureaus and designated Treasury and Bureaus contractor remote and onsite access, at Contractor facilities, to IT infrastructure and applications for periodic vulnerability scanning, penetration testing and independent validation and verification of security controls, including access to applications not developed by the Contractor and real-time/near real-time security-relative data access to key Treasury and Bureaus security stakeholders as needed for security monitoring.

4.4.1 FedRAMP Management Reporting and Performance Monitoring Tool

4.4.1.1

Change from: The MPS Supplier must propose a Cloud-based Management Reporting and Performance Monitoring Tool that is FedRAMP compliant to allow for reporting, monitoring the performance of the MPS Solution across the Treasury and its Bureaus, and to manage and monitor help desk functions. The MPS Supplier tool must include access to a real-time dashboard showing performance information at the Bureau site and device level. The tool should allow for ad hoc investigation by the MPS Supplier and Treasury/Bureaus of MFDs’ utilization and performance, dashboard reporting and report generation, and MFD management and planning. This tool suite will have access to all MPS sites and networks, but will not access stored data or applications hosted on the Treasury/Buearu infrastructure. Each organization will be able to track only its own activities, except for Treasury PMO, which will have access to all participatiing Organizations.IRM 10.8.1.4.15.8.1.(07-08-20150 SA-9 External Information System Services-Control Enhancements, is the IRS specific policy that mandates FedRAMP for all cloud acquisitions.

Change to: The MPS Supplier must propose a Cloud-based Management Reporting and Performance Monitoring Tool that will be FedRAMP authorized to allow for reporting, monitoring the performance of the MPS Solution across the Treasury and its Bureaus, and to manage and monitor help desk functions.

The MPS Supplier must demonstrate that they are FedRAMP Ready meaning that their systems are ready to begin the FedRAMP Security Assessment Framework to obtain FedRAMP authorization for their product. The MPS Supplier must demonstrate that they are in the queue for FedRAMP authorization at time of award. The IRS will sponsor the selected Offeror to get an ATO for their FedRAMP authorized product.

The MPS Supplier tool must include access to a real-time or near real time dashboard showing performance information at the Bureau site and device level. The tool should allow for ad hoc investigation by the MPS Supplier and Treasury/Bureaus of MFDs’ utilization and performance, dashboard reporting and report generation, and MFD management and planning. This tool suite will have access to all MPS sites and networks, but will not access stored data or applications hosted on the Treasury/Buearu infrastructure. Each organization will be able to track only its own activities, except for Treasury PMO, which will have access to all participatiing Organizations.IRM 10.8.1.4.15.8.1.(07-08-20150 SA-9 External Information System Services-Control Enhancements, is the IRS specific policy that mandates FedRAMP for all cloud acquisitions.product.

The MPS Supplier tool must include access to a real-time or near real time dashboard showing performance information at the Bureau site and device level.

WAGE DETERMINATIONS:

FAR 52.222-41 Service Contract Act of 1965 applies to this requirement. If wage determinations are not attached go to http://www.wdol.gov. for applicable determinations.

Suggested labor categories;

23181 - Electronics Technician Maintenance I 23182 - Electronics Technician Maintenance II 23183 - Electronics Technician Maintenance III

TERMINOLOGY:

Multi-Functional Device (MFD) Multi-Functional Printer (MFP) FedRAMP Compliant is now FedRAMP Authorized

CLAUSES

FAR 52.216-18 ORDERING (OCT1995)

Change from: 10 year order period Change to: 7 Year order period.

DELETE – 52.204-8 Annual Representations and Certifications (Apr 2016) DELETE- 52.225-1, Buy American--Supplies (May 2014) DELETE - 52.225-2 Buy American Act Certificate (May 2014) DELETE 52.223-4, Recovered Material Certification ADD- 52.204-13 System for Award Management Maintenance (Oct 2016) ADD-52.222-41, Service Contract Labor Standards (May 2014) ADD- 52.222-43 Fair Labor Standards Act and Service Contract Labor Standards -- Price Adjustment (Multiple Year and Option Contracts) (May 2014) ADD-52.225-6 Trade Agreements Certificate (May 2014)

(end section changes)

APPENDIX A-TREASURY SUSTAINABLE PRINT MANAGEMENT POLICY - Ongoing Management Procedures, bullet 2 Change from: OEM toner must be used for all color toner and remanufactured and/or OEM toner must be used for all black toner. Supplies included are:

OEM Toner must be provided for ALL Color toner and remanufactured toner must be considered for black toner

Change to: OEM, or functionally equal or better than OEM, toner must be used for all color toner and remanufactured and/or OEM toner must be used for all black toner. Supplies included are:

http://www.wdol.gov/

OEM, or functionally equal or better than OEM, Toner must be provided for ALL Color toner and remanufactured toner must be considered for black toner

ATTACHMENTS

Supporting documentation (Attachments) shall be submitted with the Technical Volume I. Supporting documentation is excluded from the page count.

ATTACHMENT 1 – PRICING WORKBOOK

Updated

ATTACHMENT 2 – GENERAL FINANCIAL AND ORGANIZATIONAL INFORMATION

DELETE in entirety

ATTACHMENT 3 – IRS LOCATIONS

Updated

The following twelve (12) Campus locations will be the priority for IRS. Each campus will have the On-site technician. The specific sites are highlighted in yellow in the attachment.

Chamblee GA, Covington KY, Andover MA, Lanham-Seabrook MD, Kansas City MO, Holtsville NY, Philadelphia PA, Memphis TN, Austin TX, Ogden UT, Fresno CA and Washington DC.

ATTACHMENT 4- QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

Updated - DELETE references to MITRE Corporation

ATTACHMENT 7- IRS TASK ORDER

Updated – SEE BELOW

ATTACHMENT 10 – SMALL BUSINESS SUBCONTRACTING PLAN

Updated - Small Business Goals as follows;

SB concerns 40%; SDB concerns 5%; WOSB concerns 5%; SDVOSB concerns 3%; and HUBZone small business concerns 3%.

INSTRUCTIONS TO OFFERORS

Instructions are amended to include the following information:

Supporting documentation should be submitted as attachments to the Technical Volume I. The SF1449 is Price information shall NOT go in the Technical Volume, but should be submitted with the Price Volume II. Supporting documentation is excluded from the page count.

For the purposes of pricing the IRS will use the task order pricing to set the base pricing and establish a ceiling to include all of the bureaus.

Change From: 5.4 FACTOR 4 - VOLUME I - SECTION IV – SMALL BUSINESS PARTICIPATION Change To: 5.5 FACTOR 4 - VOLUME I - SECTION IV – SMALL BUSINESS PARTICIPATION

Renumber headings in this Section as follows;

5.5.1 – SMALL BUSINESS PARTICIPATION

5.5.1.1 Small Business Subcontracting.

5.5.1.2 Small Business Participation (SBP).

5.5.1.3 Small Business Subcontracting Plan.

Renumber headings in this Section as follows;

Change From: 5.5 FACTOR 5 - Volume II - PRICE Change To: 5.6 FACTOR 5 - Volume II – PRICE

5.6.1 PRICE SUMMARY SHEETS

5.6.2 TASK ORDER PRICING FOR TASK ORDER PWS

DELETE - 5.5.3 GENERAL FINANCIAL AND ORGANIZATIONAL INFORMATION

DELETE - 5.5.4 FINANCIAL CAPABILITY

SF1449

The SF1449 Shall be submitted along with the PRICE in Volume I.

EVALUATION FACTORS FOR AWARD

2. BASIS FOR AWARD

Change from: Proposals which do not demonstrate the capabilities of meeting Section 508 100% compliance at the time of delivery and FedRAMP certified hosting may not be considered for further evaluation of the remaining factors and therefore may be determined to be technically unacceptable for purposes of award.

Change to: Proposals which do not demonstrate the capabilities of meeting Section 508 100% compliance at the time of delivery and FedRAMP ready hosting may not be considered for further evaluation of the remaining factors and therefore may be determined to be technically unacceptable for purposes of award. Offerors must demonstrate that they are FedRAMP Ready meaning that their systems are ready to begin the FedRAMP Security Assessment Framework to obtain FedRAMP authorization for their product. The Offeror must demonstrate that they are in the queue for FedRAMP authorization at time of award. The IRS will sponsor the selected Offeror to get an ATO for their FedRAMP authorized product.

3. EVALUATION FACTORS FOR AWARD

Change from: All Offerors will be evaluated in accordance with criteria outlined in this section. Proposal responses will be evaluated as indicated hereafter Technical Factors include, Technical Approach, Management Approach, Past Performance, and Small Business Participation. Price is a non-technical factor and will not receive a rating but will be evaluated to determine price reasonableness. Section 508 compliance and FedRAMP certification will be evaluated on the basis of an acceptable or unacceptable rating. Proposals which do not demonstrate the capabilities of meeting Section 508 100% compliance and FedRAMP at the time of delivery may not be considered for further evaluation of the remaining factors and therefore may be determined to be technically unacceptable for purposes of award. Technical Approach, Management Approach and Past Performance listed under Technical are listed in descending order of importance; Factor 1 - Technical, Factor 2 - Management Approach, Factor 3 -Past Performance, and Factor 4-Small Business Participation will receive an individual adjectival rating which when combined will determine the overall rating for the Technical Proposal. All non-priced factors are more important than price and when combined are more important than price.

Change to: All Offerors will be evaluated in accordance with criteria outlined in this section. Proposal responses will be evaluated as indicated hereafter Technical Factors include, Technical Approach, Management Approach, Past Performance, and Small Business Participation. Price is a non-technical factor and will not receive a rating but will be evaluated to determine price reasonableness. Section 508 compliance and FedRAMP status will be evaluated on the basis of an acceptable or unacceptable rating. Proposals which do not demonstrate the capabilities of meeting Section 508 100% compliance and FedRAMP ready at the time of delivery may not be considered for further evaluation of the remaining factors and therefore may be determined to be technically unacceptable for purposes of award. Technical Approach, Management Approach and Past Performance listed under Technical are listed in descending order of importance; Factor 1 - Technical, Factor 2 - Management Approach, Factor 3 -Past Performance, and Factor 4-Small Business Participation will receive an individual adjectival rating which when combined will determine the overall rating for the Technical Proposal. All non-priced factors are more important than price and when combined are more important than price.

(End of Section)

ATTACHMENT 7 - IRS TASK ORDER 001

Table 1: Operating Rules for Key Tasks and Responsibilities of the Offeror and IRS –Key Task Column

Change from: FedRAMP Certifed Change to: FedRAMP Ready

Change from: Simple Network Management Protocol (SNMP) Change to: Simple Network Management Protocol (SNMP) (at a minimum v3.0)

Change from: Implement the option for PIN printing and secure pull-printing technology Change to: Implement the option for PIV enabled printing and secure pull-printing technology

Change from: If the Ordering Organizaton already has print servers, then the IRS will provide access for the MPS Supplier to its print servers, and the MPS Supplier will take over the ongoing management and maintenance of the print servers

Change to: If the Ordering Organizaton already has print servers, then the IRS will provide access for the MPS Supplier to its print servers, and the MPS Supplier will take over the ongoing management and maintenance of the print servers, if applicable

3.1 Requirements for Phase 1 – Assessment of the Current State and Plan for New Solution Bullet 6 MPS DESIGN

Change from: MPS Design – designing a new Treasury printing environment delivered for the IRS that is consistent with the established Treasury Managed Print Policy and meets overall architectural goals and FedRAMP security requirements for the management reporting and performance monitoring tool in the cloud.

Change to: MPS Design – designing a new Treasury printing environment delivered for the IRS that is consistent with the established Treasury Managed Print Policy and meets overall architectural goals and FedRAMP security requirements for the management reporting and performance monitoring tool in the cloud. The MPS Supplier must demonstrate that they are FedRAMP Ready meaning that their systems are ready to begin the FedRAMP Security Assessment Framework to obtain FedRAMP authorization for their product, and demonstrate that they are in the queue for FedRAMP authorization at time of award. The IRS will sponsor the selected Offeror to get an ATO for their FedRAMP authorized product.

3.1.1 Program and Operational Management

3.1.1.5

Change from: The MPS Supplier must implement a cloud management reporting and performance monitoring tool that is FedRAMP compliant to monitor the performance of the MPS Solution across Treasury and the IRS.

Change to: The MPS Supplier must implement a cloud management reporting and performance monitoring tool that is or will be FedRAMP authorized to monitor the performance of the MPS Solution across Treasury and the IRS.

5.1.1.3 Change from: Original equipment manufacturer (OEM) toner for color toner Change to: Original equipment (OEM or functionally equal or better than OEM) toner for color toner

3.1.5 MPS Minimum Device Functionality

Change from: Secure fax capability

Change to: Secure fax capability (can be disabled per bureau request)

Table 2: Service Level Objectives for Phase 3

SLA 3.2.7

Change from:

S.3.7 Response and Resolution Time

Critical Business Impact: All productive activity stopped.

Customer is unable to access or use print, scan, fax, copy MFDs within their earmarked Treasury or IRS designated space.

Response Time: Immediate 100% of the time.

Resolution Time: 2 business hours, 99% of the time.

Change to:

S.3.7 Response and Resolution Time

Critical Business Impact: All productive activity stopped.

Customer is unable to access or use print, scan, fax, copy MFDs within their earmarked Treasury or IRS designated space.

Response Time (Acknowledgement): Within two business hours.

Resolution Time: Next Business, 95% of the time.

POC for this amendment is Patricia Session (240) 613-7469

Change to: Secure fax capability (can be disabled per bureau request)