Termite Treatment and Fumigation PWS.docx

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Termite Treatment & Fumigation Services
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W912CN-26-Q-A011
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This is a Performance Work Statement (PWS) for termite treatment and fumigation services at U.S. Army Garrison Hawaii installations on the Island of Oahu, effective May 4, 2026. The contractor shall provide non-personal services for elimination of subterranean and dry-wood termites across multiple Army facilities including Schofield Barracks, Wheeler Army Airfield, East Range, Helemano Military Reservation, Aliamanu Military Reservation, Tripler Army Medical Center, Fort Shafter, Fort DeRussy, and Pililaau Army Recreation Center. Services include termite pest surveillance, identification, breeding site removal, pesticide applications, installation and monitoring of bait systems, chemical ground treatments, and tent fumigation. The contractor must furnish all personnel, equipment, supplies, materials, transportation, tools, supervision, and other necessary items except those designated as government-furnished property or services. Work shall be performed during 0700-1600 hours Monday through Friday, except federal holidays, unless emergency unscheduled services are required.

The contractor must comply with Federal, State, and local laws including the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA), DoD Instruction 4150.07, Army Regulation 200-1, Environmental Protection Agency regulations, and Hawaii Department of Agriculture requirements. All pest management personnel must hold current State of Hawaii and EPA certifications in designated categories including Forestry, Turf, Ornamental, General Use Pesticides, and Public Health Pest Management. Only EPA-registered termiticides on the DoD Approved Pesticide List may be used. Key deliverables include bait system installation certificates, monthly monitoring and inspection reports, pest control work plans, pesticide usage reports with DD Forms 1532 and 1532-1, and fumigation reading reports, all submitted within specified timeframes (5-10 business days). The contractor must develop and maintain a Quality Control Plan addressing inspection programs, deficiency identification and correction, documentation, and trend analysis. Additional requirements include obtaining business licenses, maintaining required insurance coverage (Comprehensive General Liability $500,000, Comprehensive Automobile Liability $200,000/$500,000, and Workers' Compensation), completing employee background checks and security training (Anti-Terrorism Level I, OPSEC, iWATCH), and appointing a Project Manager available during business hours. Environmental compliance includes adherence to spill prevention protocols, hazardous waste management, recycling programs, and natural and cultural resource protection procedures specific to USAG Hawaii installations.

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PERFORMANCE WORK STATEMENT (PWS)

Termite Pest Control/Elimination Service for Subterranean and Dry-Wood Termites, U.S. Army Garrison (USAG) Hawaii Directorate of Public Works (DPW) Island of Oahu, Hawaii

4 May 2026 v10

Part 1

General Information

1. GENERAL. This is a non-personal service contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government. The contractor shall provide Fumigation/Elimination of Subterranean and Dry-Wood Termites for various buildings at Army Installations on the Island of Oahu.

1.1 Description of Services/Introduction. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Subterranean and Dry-Wood Termite Pest Control/Elimination Service as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards specified in this contract.

1.2 Background. To maintain and sustain the historical integrity of our facilities and buildings by preventing wood-to-soil contact, managing moisture, maintaining ventilation, and considering professional termite control.

1.3 Objectives. The objective of this contract is to ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and Local Laws, regulations, and directives.

1.4 Scope. The Contractor shall provide non-personal services for termite fumigation/elimination of Subterranean and Dry-Wood termites to include termite pest surveillance, termite pest identification, termite breeding site removal, termite pesticide applications, and other required actions to control termite pests in and around buildings and facilities. The contractor shall accomplish unscheduled Termite Pest Control/Elimination Services for public health pests for real property facilities on Army Installations located on the Island of Oahu. Termite Pests are defined as Subterranean and Dry-Wood termites that adversely affect readiness and military operations, or damage real property, supplies, and equipment.

1.5 General Information.

1.5.1 Buildings and Structures

. The Contractor shall perform Fumigation/Elimination of Subterranean and Dry-Wood termites for various buildings at Army installations on the Island of Oahu.

1.5.2 Regulations. The Contractor shall provide all services and storage procedures in accordance with (IAW) the following.

a. Federal, State, and Local Laws and Regulations

b. Department of Defense Instruction (DoDI) 4150.07, DoD Pest Management Program

c. AR 200-1, Environmental Protection and Enhancement

d. U.S. Army Garrison (USAG) Hawaii Integrated Pest Management Plan (IPMP)

e. Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA)

f. Hawaii Department of Agriculture

g. United States Environmental Protection Agency (USEPA) regulations

1.5.3 Army Policy. The Contractor shall follow Army policy that requires DD Form 1532, Pest Management Report and DD Form 1532-1, Pest Management Maintenance Record to be used to record and report all pest control operations, to include surveillance.

1.5.4 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

1.5.5 Environmental Protection. All environmental protection issues shall be coordinated with the COR/ACOR for obtaining recommendations and guidance from the Entomologist or the Directorate of Public Works Environmental Branch and approved by the Contracting Officer (KO).

1.5.6 Licenses and Certifications. The Contractor shall provide its business license and pest management specialist’s names, certification numbers (DoD or State), certification categories, and expiration dates within thirty (30) days of start of the contract, and annually by end of the performance period.

The Contractor shall ensure that the licenses/certificates and training of Contractor personnel are kept current. Copies of these licenses/certifications shall be provided to the KO and COR upon request.

1.5.6.1 The Contractor shall ensure all Contractor’s employees and associated subcontractors are certified or licensed in the specific areas required by the State of Hawaii. The Contractor shall ensure employees are certified or licensed in the appropriate Environmental Protection Agency (EPA) areas required. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are filed with the COR/ACOR within twenty-four (24) hours prior to employees commencing performance.

1.6 Quality Control Plan (QCP). The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is how the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1 The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP shall be submitted within thirty (30) days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing of proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.1.2 The Quality Control Plan shall address as a minimum.

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both the prime contractor’s and subcontractor’s work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.2 Operational Security (OPSEC) Awareness Training For contracts that require OPSEC Training. All contractor employees, including subcontractor’s employees, requiring access to Army installation, facilities, controlled, access areas, and/or installation computers shall complete OPSEC Level I training within 30 days after contract start date or effective date of incorporation of this requirement into the contract. The Contractor shall provide either certificates of completion or dates of attendance of onsite training (COR will provide training schedule) for each affected contractor employee and subcontractor employee to the COR, or to the Contracting Officer if a COR is not assigned, within 15 calendar days after completion of training by all employees and subcontractor personnel.

1.6.3 Quality Assurance (QA). The government shall evaluate the contractor’s performance for this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. “Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.4 Recognized Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below, unless there is a requirement to an unscheduled service. Holidays occurring on the weekends will be observed as directed by the Federal calendar (5 United States Code (U.S.C.) § 6103, Government Organization and Employees, Holidays).

New Year’s DayLabor Day
Martin Luther King Jr.’s BirthdayColumbus Day
President’s DayVeteran’s Day
Memorial DayThanksgiving Day
Independence DayChristmas Day
Juneteenth

NOTE. When a holiday falls on a Sunday, the following Monday will be observed as a holiday, and, when a holiday falls on a Friday or Saturday, the preceding Thursday is observed as a holiday by U.S. Government Agencies. Federal holidays also include any Presidential or Congressionally designated days off other than the holidays listed above.

1.6.5 Hours of Operation. The contractor is responsible for conducting business between the hours of 0700-1600, Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. The Contractor shall conduct business during regular hours. In the event of unforeseen circumstances, the Contractor shall inform the Contracting Officer (KO) to request authorization to continue to work past the hours of operation or on the weekends.

1.6.6 Place of Performance. The work to be performed under this contract will be performed at all facilities on Army Installations located on the island of Oahu to include but not limited to the following locations:

· Schofield Barracks (SB)

· Wheeler Army Airfield (WAAF)

· East Range (ER)

· Helemano Military Reservation (HMR)

· Aliamanu Military Reservation (AMR)

· Tripler Army Medical Center (TAMC)

· Fort Shafter (FS)

· Fort DeRussy (FD)

· Pililaau Army Recreation Center (PARC)

1.6.7 Type of Contract. The government will award a FIRM FIXED PRICE (FFP) type of contract. Task orders will be issued as needed.

1.6.8 Access and General Protection Policy and Procedures.

1.6.8.1 FPCON. In addition to the changes otherwise authorized by the changes of clause of contract, should the U.S. Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.8.2 Physical Security. The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”

1.6.8.3 Escorts. N/A

1.6.8.4 Personnel Security Clearance Requirements. N/A

1.6.8.5 Background Checks. Contractor and all associated subcontractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor workforce must comply with all personal identity verification requirements (i.e., FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.8.6. Contractor Non-CAC Eligible Requirements for DoD Facility and Installation Access . Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative) or at OCONUS locations, in accordance with status of forces agreements and other theater regulations. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of Emergency Services, or Security Office.

1.6.8.7 Post Award Conference. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action should be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.8.8 Contracting Officer Representative (COR). The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions. Ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.8.9 Key Personnel. The Contractor shall provide a Project Manager (PM) who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer (KO) and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The PM or alternate shall be available during the hours specified in paragraph 1.6.4.

a) Program Manager (PM) and Alternate Program Manager (APM). The Contractor shall provide a Program Manager/Alternate who is responsible for the performance of the work. The PM/APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the PM/APM shall be provided by the Contractor to the KO. The PM/APM shall be available between 0700-1600 hours, Monday through Friday, except for Federal holidays or when the Government facility is closed for administrative reasons. The PM/APM and any individuals designated as key personnel shall be able to understand, speak, read, and write in the English language. The contractor shall respond to Government requests for contractual actions within three (3) business days. Contractor personnel assigned to support contracts or task orders shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirement.

b) Personnel . This section describes acceptable licenses and certifications required for Pest management.

1.6.8.10 The Contractor shall provide properly licensed and certified pest management personnel Monday through Friday, during normal duty hours. The Contractor personnel shall perform pest surveillance, pest control, inspection operations, and pesticide application, IAW DoDI 4150.07. All pest management work shall be performed by a licensed business and individuals certified IAW DoD and State requirements and regulations. The Contractor shall have a State pesticide application business license and the Contractor’s pest management specialists shall be Armed Forces Pest Management Board or State of Hawaii certified in the following pest control categories/subcategories.

a. Forestry (EPA Category 2/ Hawaii Category 2)

b. Turf (EPA Category 3/ Hawaii Category 3)

c. Ornamental (EPA Category 3/Hawaii Category 3)

d. Aquatic (EPA Category 5/Hawaii Category 5)

e. Right of Way (EPA Category 6/Hawaii Category 6)

f. General Use Pesticides (EPA Category 7/ Hawaii Category 7A, 7B, and 7C)

g. Public Health Pest Management (EPA Category 8/Hawaii Category 8)

h. Aerial Pest Management (EPA Category 11/ Hawaii Category 4)

Overall, the Contractor shall have and maintain the proper certification required for Termite treatment in the State of Hawaii described in the following sections:

a. Forestry (EPA Category 2/ Hawaii Category 2)

b. Turf (EPA Category 3/ Hawaii Category 3)

c. Ornamental (EPA Category 3/Hawaii Category 3)

f. General Use Pesticides (EPA Category 7/ Hawaii Category 7A, 7B, and 7C)

g. Public Health Pest Management (EPA Category 8/Hawaii Category 8)

1.7 Pesticides. All termiticide applications performed under this contract shall comply fully with the EPA-approved product label, which constitutes the minimum legal standard for pesticide use. The Contractor shall not apply any termiticide in a manner inconsistent with its EPA-registered label. In addition, all work shall conform to DoD and Army pest management requirements, including DoDI 4150.07, applicable Armed Forces Pest Management Board (AFPMB) Technical Guides, and Unified Facilities Guide Specifications (UFGS) for chemical termite control. Only EPA-registered termiticides listed on the DoD Approved Pesticide List may be used. The Contractor shall ensure that all personnel performing applications are certified and that all application methods, rates, equipment, safety measures, and environmental protections strictly follow both the EPA label and DoD/Army policy. The Contractor shall maintain a label and Safety Data Sheet (SDS) book of pesticides used or stored for use and shall have it readily available for the COR/ACOR upon request. The Contractor shall submit monthly pesticide usage on DD Form 1532 to include but not limited to the following installations: Schofield Barracks (SB), Wheeler Army Airfield (WAAF), Helemano Military Reservation (HMR), Fort Shafter (FS), and Tripler Army Medical Center (TAMC). The Contractor shall notify the COR/ACOR within twenty-four (24) hours in advance when subcontracting any pest management operations. The Contractor shall ensure that the subcontractor is properly licensed, trained and certified in each category being subcontracted. The Contractor shall be responsible for the subcontractor’s reports on pest management operations performed by the subcontractor. Any proposed changes in Government approved pesticides shall be submitted to KO for approval at least ten (10) working days in advance of the anticipated use.

1.7.1 Special Qualifications or Certifications. The Contractor shall provide its business license and pest management specialist’s names, certification numbers (DoD or State), certification categories, and expiration dates within thirty (30) days of start of contract, and annually by end of the performance period. The Contractor shall ensure that the licenses/certificates and training of Contractor personnel are kept current. Copies of these licenses/certificates shall be provided to KO and COR upon request.

1.7.2 IA/IT Training Certification. N/A

1.7.3 Identification of Contractor Employees. Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, company logo or uniform from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. etc.

1.7.4 Badging of Contractor Employees. If required by the Government, contract personnel and all associated subcontractors employees accessing U.S. facilities or activities, shall present a valid picture ID provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. If applicable, Government issued access badges will not be worn outside a designated facility where visible to the general public. Contractor personnel shall return all U.S. Government issued identification to appropriate U.S. Government authorities within five (5) days of the end of their contractual duties.

1.7.5 General Training Requirements.

1.7.5.1 Anti-Terrorism (AT) Level I Training. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I Awareness training within thirty (30) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within five (5) calendar days after completion of training by all employees and subcontractor personnel. AT level I Awareness training is available at the following website. http.//jko.jten.mil

1.7.5.2 OPSEC Awareness Training. For contracts that require OPSEC Training. Per AR 530-1, Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

1.7.5.3 Information Assurance (IA) Training. N/A

1.7.5.4 Information Assurance (IA)/Information Technology (IT) Training. N/A

1.7.5.5 Threat Awareness Reporting Program (TARP Training). For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

1.7.5.6 iWATCH Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH Army program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.8 Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

1.8.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

1.8.2 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS.

2.1. Definitions.

2.1.1. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.2. Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.3. Contracting Officer’s Representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.4. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. Deliverable. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.8. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.9. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.10. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.11. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.12. Shall. An imperative command; has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.

2.1.13. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.14. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.15. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms.

ALMSArmy Learning Management System
ANSIAmerican National Standards Institute
AORArea of Responsibility
ARArmy Regulation
ATCTSArmy Training Certification Tracking System
ATAnti-Terrorism
CACCommon Access Card
CFRCode of Federal Regulations
CICounterintelligence
CLINContract Line-Item Number
CONUSContinental United States (excludes Alaska and Hawaii)
CORContracting Officer Representative
DD Form 254Department of Defense Contract Security Requirement List
DODDepartment of Defense
DODDDepartment of Defense Directive
DODIDepartment of Defense Instruction
FARFederal Acquisition Regulation
FHPForce Health Protection
FCGForeign Clearance Guide
FYFiscal Year
GFEGovernment Furnished Equipment
GFPGovernment Furnished Property
GFSGovernment Furnished Services
IAInformation Assurance
IAWIn Accordance With
ITInformation Technology
JPASJoint Personnel Adjudication System
JTRJoint Travel Regulation
KOContracting Officer
LOALetter of Authorization
NCIC-IIINational Crime Information Center Interstate Identification Index
NISTNational Institute of Standards and Technology
ODCOther Direct Costs
OCIOrganizational Conflict of Interest
OCONUSOutside Continental United States (includes Alaska and Hawaii)
ODCOther Direct Costs
OSHAOccupational Safety and Health Administration
OPSECOperation Security
PIPOPhase In/Phase Out
PRSPerformance Requirements Summary
PWSPerformance Work Statement
QAQuality Assurance
QASPQuality Assurance Surveillance Plan
QCPQuality Control Program
RARequiring Activity
SCRService Contract Reporting
SOPStandard Operating Procedures
SPOTSynchronized Pre-deployment and Operational Tracker
TETechnical Exhibit
TSDBTerrorist Screening Data Base
U.S.C.United States Code

PART 3

Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government Furnished Services (GFS)

3. GOVERNMENT FURNISHED ITEMS AND SERVICES.

3.1. Services. The Government will not provide any services under this contract.

3.2 Facilities. The Government will not furnish any office space for the Contractor under this contract.

3.3 Utilities. The Government will provide access to water and electrical services. The Contractor shall obtain written approval from DPW prior to installing connections and meters. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves, after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment. The Government will not provide any equipment under this contract.

3.5 Materials. The Government will not provide any materials under this contract.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES.

4.1 General. The Contractor shall furnish all supplies, equipment, facilities, and services (including termite inspections and fumigation assessments) required to perform work under this contract.

4.2 Materials. The Contractor shall furnish all materials to meet the requirements of this contract.

4.3 Equipment. The Contractor shall furnish all equipment to meet the requirements of this contract.

4.4 Unserviceable Contractor Equipment. Contractor furnished equipment or items, inoperable or unserviceable for whatever reason including failure to meet Federal, State, or local safety requirements, shall be removed from the installation within twenty-four (24) hours after failure, except items undergoing maintenance by the Contractor in Government provided facilities. Equipment that is not repaired within thirty (30) calendar days will be removed from the installation.

The Contractor shall replace all unserviceable equipment to meet the requirements of this contract.

4.5 Known Hazards.

The Contractor shall not expose building occupants and/or personnel to known hazardous chemical, biological and particle contaminants, which adversely affect air quality, health, building finishes, building systems, and the environment.

The Contractor shall consider environmental and safety elements in the low-impact environmental cleaning policy.

The Contractor shall adhere to Industry best practices and comply with local regulatory requirements, such as Green Seal GS-37 standard, or if GS-37 is not applicable (e.g., for products such as carpet cleaners, floor finishers or stripper), use products that do not exceed maximum allowable Volatile Organic Chemical (VOC) levels.

The Contractor shall adhere to Green procurement requirements outline in AR 70-1 4-10. a.

PART 5

SPECIFIC TASKS

5. Specific Tasks. Contractor shall provide non-personal services for termite fumigation/elimination of Subterranean and Dry-Wood termites to include termite pest surveillance, termite pest identification, termite breeding site removal, termite pesticide applications, and other required actions to control termite pests in and around buildings and facilities. The contractor shall accomplish unscheduled Termite Pest Control/Elimination Services for public health pests for real property facilities on Army Installations located on the Island of Oahu. Termite Pest are defined as Subterranean and Dry-Wood termites that adversely affect readiness and military operations or damage real property, supplies, and equipment.

5.1. INSTALLATION AND BAITING OF SUBTERRANEAN TERMITE COLONY ELIMINATION SYSTEM IN HARD AND SOFT SURFACES.

5.1.2 Install stations and bait of the Subterranean Termite Colony Elimination System per the manufacturer’s specifications, in either soft-soil surfaces or hard-concrete surfaces. The Contractor shall provide a Sentricon certificate of completion that list the following.

1. Location/Bldg. bait station installed

2. Date of completion

3. Warranty date

4. Company name, address, phone number, and email

5. Program Manager signature

Performance Standards.

STD. Complete installation of bait systems and provide certificate of completion as specified in the PWS within five (5) business days.

AQL. Required to be accomplished 100% of the time

Deliverables A001 Install bait system per manufacturer and certificate of completion

5.1.3 MONITORING AND SERVICING OF THE SUBTERRANEAN TERMITE COLONY ELIMINATION SYSTEM.

5.1.3.1 Monitor and service the system in accordance with the manufacturer’s user instructions for a period of (1) year after installation. Replace missing or damaged bait stations at no additional cost to the Government. If activity continues, another year of monitoring and baiting services will be added until no activity is found. The Contractor shall inspect facility for infestation entry points. Submit a monthly monitoring/inspection report and bait application log containing all information as required by the manufacturer to the Contracting Officers Representative (COR). Report shall state the date of when the next inspection is scheduled. Submit the report within five (5) working days after the monitoring services. The Contractor shall remove baiting stations from inactive facilities, after the monitoring process indicates the absence of an infestation to prevent attraction of new colonies. Based on the findings, notify the COR of the pest controller’s preferred treatment plan to eliminate infestations.

Performance Standards STD. Report shall be submitted five (5) working days after completion of service and as specified in the PWS.

AQL. Required to be accomplished 100% of the time

Deliverables A002. Monthly monitoring/inspection report and bait application log

A003. Work plan of how termite colony (infestation) will be controlled/eliminated

5.1.4 CHEMICAL GROUND TREATMENT. Only Termidor products containing EPA-registered fipronil formulations that appear on the current DoD Approved Pesticide List (APL) – such as Termidor SC, Termidor HE, Termidor HP II, and Termidor Foam – are authorized for use under this contract. The Contractor shall verify each product’s EPA Registration Number and APL listing prior to application and provide a list of all chemicals intended for use during the period of performance. The contractor shall submit this list to the COR, upon award. The Contractor shall submit a pesticide management report and maintenance record to the COR/ACOR within five (5) calendar days after completion of work. See or format.

Performance Standards STD. Usage report shall be submitted as specified in the PWS and within five (5) calendar days after completion of chemical(s) ground treatment.

AQL. Required to be accomplished 100% of the time

Deliverables A004 Pesticide usage report with applicable TE1 and TE2

5.1.4.1 TENT FUMIGATION. The Contractor shall perform treatment for dry wood and subterranean termites. The COR will be present during the preliminary preparation, the sealing of Fumiguide figures are computed, at aeration, and at other times as required.

a. All fumigation work shall be in strict accordance with the following.

1. Chapter 460J, Pest Control Operators, Hawaii Revised Statutes.

2. Chapter 94, Pest Control Operators, Rules and Regulations of the Pest ControlBoard, State of Hawaii.
3. Chapter 149A, as amended and Administrative Rule, Title 4, Chapter 66, Pesticide.
4. FIFRA, as amended.

b. Fumigant shall be used in strict accordance with the manufacturer’s directions on the label.

c. All fumigation work shall be performed by a pest control operator licensed by the Hawaii State Pest Control Board in Branch.

d. The Contractor at all times shall observe and comply with all Federal, State and local laws or ordinances, rules, and regulations which in any manner affect those engaged or employed in the work, the materials used in the work, and the conduct of the work.

e. The Contractor shall keep the project area and surrounding areas free from dust and noise nuisance.

f. The Contractor shall schedule and coordinate work with the designated COR and facility representative(s) to minimize any disruptions if military operations.

g. Facilities needing fumigation are determined by priority on an as needed basis. The COR will determine which USAG-HI buildings will be fumigated and will coordinate a fumigation schedule with the contractor.

h. The Contractor shall perform a comprehensive termite inspection and fumigation assessment of Government‑identified facilities when requested by the Government. All costs associated with performing the termite inspection and assessment, including labor, equipment, travel, reporting, and any other expenses, shall be the Contractor’s sole responsibility. The Contractor shall not invoice the Government for this assessment.

No separate reimbursement, CLIN payment, or cost adjustment will be authorized for assessments.

5.1.4.2 Notification and Instructions to Occupants. The Contractor shall provide occupants of the building written notice of the fumigation work at least five (5) working days prior to the scheduled work. The Notice shall provide instructions to building occupants in the preparation and storage of items prior to fumigation and in re-occupying the building after fumigation. The Contractor shall provide a guard to be posted at the job site during fumigation process to prevent unauthorized entry and for any emergency that may occur from tenting. The Contractor shall have exterior lighting in place from dusk to dawn during the tenting process.

5.1.4.3 The Government will ensure all flames, including pilot lights and other sources of heat shall be extinguished. All electrical appliances, electrical equipment and heating elements shall be disconnected. All automatic switch controls for equipment and lighting systems included in the space be treated shall be turned off.

5.1.4.4 When tarping, the contractor shall use an impervious tarpaulin of vinyl coated nylon or polyethylene sheeting of at least four (4) mil thickness. The Contractor shall take all measures necessary for the protection of equipment, shrubberies, etc., located at the job site. The Contractor shall make every effort to keep shrubbery, branches or vines alive; however, when existing shrubbery, branches, and vines which because of location will be inside the tent; the COR and facility representatives shall be notified of the situation before gassing. The Contractor shall perform any needed tree or shrub trimming using proper equipment and horticultural techniques. No vegetation shall be cut or destroyed without permission from the COR. When necessary, the Contractor shall wet the soil at the soil-tarp seal outward from the structure prior to tarping time to protect structural foundation plantings of trees, shrubs, and other plants as required. Wetting should be done in such a way as to prevent puddling or muddy conditions at tarping time. Any trees or other landscape features scarred or damaged by the Contractor’s equipment or operations shall be restored as nearly as possible to their original condition. The Garrison has a variety of different types of building structures and terrain; work may require the use of man lifts to access these structures and terrain may vary at each location.

5.1.4.5 Remove obstructions, as required, and reinstall after completion. Obstructions usually are objects which prevent or hinder tenting or tarping of structures, equipment, or property. Any damages made by the Contractor shall be repaired at no cost to the Government. In the event an obstruction cannot be removed without damage, the Contractor shall immediately notify the COR. Upon completion of work, the Contractor shall clean up the site to include removal of cut vegetation resulting from site preparation.

5.1.4.6 Vikane Fumigant. The fumigant shall be sulfuric fluoride gas of the type used for treatment for dry wood termites. Fumigant shall be used in strict accordance with the manufacturer’s recommendations to include use of warning agent chloropicrin for sulfuric fluoride gas. The Contractor shall also use the Vikane Gas Fumigation Work Sheet to provide application data consisting of the following information.

1. Fumigant half loss time estimation

2. Fumigant dosage calculation

3. Number of release sites

4. Number of monitoring sites

5. Time warning agent introduced

6. Time Fumigant Introduced

7. Total amount of fumigant used.

5.1.4.7 Introduction of Sulfuric Fluoride. The Contractor shall provide adequate shooting and testing tubes to the interior for use in proper application and sampling of gas for Fumiscope readings during the fumigation and sampling of gas for Fumiscope readings during fumigation. The tubes shall extend to all parts and levels of the structure. Contractor furnished fans shall be placed to azure circulation of the gas during the fumigation and shall be rated for a minimum of 1.000 cubic feet per minute (cfm). Electrical extension cords shall be provided by the Contractor for us of the Fumiscope. The Contractor shall take the Fumiscope readings. Chloropicrin shall be released into the structure prior to introduction of Sulfuric fluoride in accordance with the label instructions.

5.1.4.8 The Contractor shall introduce into the sealed structure the sulfuric fluoride at the rate of not less than the amount per 1,000 cfm or higher as calculated by Dow Fumiguides B and Y. Retain sulfuric fluoride at the necessary ounce-hour accumulation calculated by Dow Fumiguides B and Y or determined by Fumiscope measurements within the structure. The COR shall be notified as to time of final readings and ventilation. The first Fumiscope readings shall be made when the fumigant reaches equilibrium which shall occur four (4) hours after introduction is commenced.

Ounces per 1,000 cubic feet shall not have fallen more than the estimated half-loss time (III…. T) during this period. Additional fumigant should be added, if necessary, to maintain the required concentration. Additional readings shall be taken if deemed necessary by the Contractor or the Government. Original copies of the Fumiguide and Fumiscope figures shall be submitted to the COR upon completion of fumigation.

Testing of covers or seals shall commence 30 minutes after all the gas has been introduced. The Interscan gas detector or equivalent device shall be used. At least two (2) tests must be made; the point where the covers have been joined and the point where the covers meet the ground.

5.1.4.9 Ventilation. Before any seals are broken, one (1) detector reading in accordance with the manufacturer’s recommendations must be made in the presence of the COR. After expiration of exposure period, seals, or covers shall be removed and the structure, equipment, or property shall be ventilated to dissipate all of the fumigant. The area shall not be entered until aeration is complete. The Contractor shall take appropriate readings in accordance with the manufacturer’s recommendations in the most confined spaced where there is little or no ventilation. These readings shall be taken at the end of the aeration period after the tarpaulin is removed. Safe readings as listed by the American Conference of Governmental Industrial Hygienists or applicable State standards, whichever is more stringent, shall be required before re-entry.

5.1.4.10 Fumiscope Readings. Perform a minimum of three (3) Fumiscope readings in the presence of the COR at 2 and 4 hours after the introduction of the fumigant and at the end of the exposure period. Report of readings shall be forwarded to the COR two (2) days after completion of fumigation.

Performance Standards STD. Fumigation shall be completed as specified in paragraphs 5.1.4.1 – 5.1.4.10 and report provided within specific timelines.

AQL. Required to be delivered 100% of the time.

Deliverables A005 Report of Reading

5.2. Service Contract Reporting (SCR). N/A

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

6.1.1 DoD Commercial Use of Imagery Guidelines

6.1.2 AR 190-13, The Army Physical Security Program

6.1.3 Army Directive 2014-05, Policy and Implementation Procedures for CAC Credentialing Access for Uncleared Contractors

6.1.4 DoD 5220.22-M, National Industrial Security Program Operating Manual

6.1.5 Defense Federal Acquisition Regulation Supplement (DFARS)

6.1.6 Joint Travel Regulation (JTR)

6.1.7 AR 735-5, Policies and Procedures for Property Accountability

6.1.8 DoDD 8570.01, Information Assurance Training Certification and Workforce Management

6.1.9 DoD 8570.01-M, Information Assurance Workforce Improvement Program

6.1.10 AR 25-2, Information Assurance

6.1.11 DoDI 3020.41, Contractor Personnel Authorized to Accompany the U.S. Armed Forces

6.1.12 USSOUTHCOM SC Regulation 40-501, Medical Suitability Screening Regulation

6.1.13 DoDI 2000.16 DoD Antiterrorism (AT) Program

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List.

7.1 Attachments.

7.1.1 Attachment 1 – Performance Requirements Summary

7.1.2 Attachment 2 – Deliverables Schedule

7.2 Technical Exhibits.

7.2.1 Technical Exhibit 1 (TE1) - DD 1532-1 Pest Management Maintenance Record

7.2.2 Technical Exhibit 2 (TE2) - DD 1532 Pest Management Report

ATTACHMENT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The standard should relate to timeliness, quality, or quantity (metrics) of service required by the Contractor is stated in the PWS verbiage. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Statements
Standards/AQLs
Incentive/Remedy

INSTALLATION and BAITING of Subterranean Termite Colony Elimination System in Hard and Soft Surfaces

Para 5.1 – 5.1.2

STD. Complete installation of bait systems and provide certificate of completion as specified in the PWS.

AQL. 100%

Non-Conforming services will result in Non-Conforming reports issued and potential negative CPARS narrative

MONITORING and SERVICING of the Subterranean Termite Colony Elimination System

Para 5.1.3 - 5.1.3.1

STD. Report shall be submitted five (5) working days after completion of service and as specified in the PWS.

Non-Conforming services will result in Non-Conforming reports issued and potential negative CPARS narrative

CHEMICAL GROUND TREATMENT

Para 5.1.4

STD. Usage report shall be submitted as specified in PWS and within five (5) calendar days after completion of chemical(s) ground treatment. List of chemicals intended for use shall be submitted upon award.

Non-Conforming services will result in Non-Conforming reports issued and potential negative CPARS narrative

TENT…

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