Temporary Medical Staffing Services RFR Questions and Answers.xlsx

XLSX spreadsheet 28 KB Posted May 13, 2024

Attached to: Temporary Medical Staffing Services RFR
Solicitation number: BD-24-1110-BOS01-BOS02-102908
Issued by: Suffolk County, Massachusetts

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Written by GovTribe AI · Jul 31, 2024

This document is a Request for Response (RFR) issued by the Executive Office of Veterans Services (EOVS) in Massachusetts to establish a Departmental Master Agreement for Temporary Medical Staffing Services. The RFR seeks to pre-qualify vendors to provide temporary medical staffing services across three categories: Nursing Staff, Clinical Professionals, and Temporary Medical Doctors. EOVS intends to contract with as many qualified vendors as possible in each category. The RFR has a submission deadline of June 21, 2024, and the anticipated contract duration is from the date of execution through June 30, 2031, with potential extensions up to three additional years.

The RFR provides maximum hourly rates based on the 101 CMR 345 regulations, and vendors are required to submit their rates in alignment with these guidelines. There is a 1% Supplier Diversity Program (SDP) commitment for awarded vendors. While this is a new procurement, the current vendors providing emergency temporary medical staffing services to EOVS have been posted on the Commbuys procurement website. EOVS anticipates utilizing these temporary medical staffing services on an as-needed basis across its facilities, with the need and spending varying based on the requirements.

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Other files

File	Type	Posted
MA Form_W-9_ (1).pdf	PDF	May 13, 2024
Temporary Medical Staffing Services RFR Master Agreement_Final Draft.docx	DOCX document	May 13, 2024
Current Temporary Medical Staffing Services Vendors.docx	DOCX document	May 13, 2024
Standard_Contract Form_.docx	DOCX document	May 13, 2024
101 CMR 345 Rates.pdf	PDF	May 13, 2024
Attachment B Model Contract.doc	DOC document	May 13, 2024
Commonwealth-Terms-and-Conditions.pdf	PDF	May 13, 2024
Intent to Award Notification.pdf	PDF	May 13, 2024
Attachment A Application.docx	DOCX document	May 13, 2024
SDP_Plan_Form.xlsx	XLSX spreadsheet	May 13, 2024
Form_Contractor-Authorized-Signatory-Listing-for-Contractors~1.pdf	PDF	May 13, 2024
Instructions_Standard-Contract-Form_~2.pdf	PDF	May 13, 2024
Prompt Pay Discount Form.pdf	PDF	May 13, 2024

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Sheet1

Temporary Medical Staffing Services RFR
BD-24-1110-BOS01-BOS02-102908
Question #	Created Date	User Created	Question Subject	Question	Answer
1	5/14/24	Odunayo Adelusi/Amazing Love Senior Services LLC	Staffing Services	I would like to inquire about the staffing services required for this bid.	N/A
2	5/14/24	Odunayo Adelusi/Amazing Love Senior Services LLC		Our agency provides CNAa, HHAs and Direct care workers	N/A
3	5/15/24	David Beauchamp/MedFirst Staffing, LLC	4.1 Categories of Temporary Medical Staffing	Category 1 - Nursing Staff includes Nurse Practitioners (APRN) which is an advanced practitioner, not a nurse. Will you consider moving from category 1 to category 3 - clinicians?	The Nurse Practitioners (APRN) will remain in the nursing category.
4	5/15/24	Sumer Mathur/InfiCare Inc.	Difference between this RFR and BD-24-1039-EHS01-ASHWA-99205	How is this RFR different from BD-24-1039-EHS01-ASHWA-99205, released on March 8, 2024?	This RFR caters towards the needs of the Executive Office of Veterans Services (EOVS).
5	5/15/24	Sumer Mathur/InfiCare Inc.	Vendors on previous RFRs of the Executive Office of Health & Human Services	Can the vendors bid on this RFR that is listed on the RFRs with the Executive Office of Health & Human Services?	Yes, vendors who submitted bids for the Executive Office of Health & Human Services can submit a bid for this RFR.
6	5/15/24	Sumer Mathur/InfiCare Inc.	SDO Subcontract	If the prime vendor is itself certified as an MBE with SDO, does it still need to subcontract with another SDO partner? Can the prime vendor meet the SDP commitment by virtue of being certified by SDO?	No, the prime vendor must commit the required minimum 1% SDP note on the form. See the attached SDP form for additional instructions.
7	5/15/24	Sumer Mathur/InfiCare Inc.	Rate Card Format	Will the EOVS provide a rate card format for the vendors to include the hourly bill rates?	The rate card format is included on page 27 of the RFR. EOVS expected to be in line with 101 CMR 345 rates for services.
8	5/15/24	Marie Harvey/Marie Harvey	Contract Value	What is the anticipated value of this contract?	Temporary Medical Staffing Services in Categories 1 through 3 are fee for service. Eligible Entities utilize temporary medical staffing services to augment full-time staff across its facilities. The need varies and spend is variable.
9	5/15/24	Marie Harvey/Marie Harvey	Awards	How many vendors will be selected for award?	Through this procurement process, EOVS will identify a pool of qualified vendors to engage under a master services agreement. EOVS intends to contract with as many vendors it deems qualified and which will provide a benefit to EOVS in each category.
10	5/15/24	Marie Harvey/Marie Harvey	Current Vendors	Who are the current vendors on this contract and what are their bill rates?	The current vendors have been posted on Commbuys.
11	5/15/24	Sandeep Harjani/Infojini, Inc.	Current vendor(s)	Is this a new initiative? If not, please provide the names of the current vendor(s) providing the services.	See the answer to question 10.
12	5/15/24	Sandeep Harjani/Infojini, Inc.	Previous spending	Can you please let us know the previous spending of this contract?	These are rate contracts so the spending varies as services are requested.
13	5/15/24	Sandeep Harjani/Infojini, Inc.	Incumbent(s)	Please confirm if we can get the proposals or pricing of the incumbent(s).	The rates from 101 CMR 345 will be posted on Commbuys.
14	5/15/24	Sandeep Harjani/Infojini, Inc.	Pain points	Are there any pain points or issues with the current vendor(s)?	There are no pain points or issues with the current vendors.
15	5/15/24	Sandeep Harjani/Infojini, Inc.	Number of awards	Please confirm the anticipated number of awards.	See the answer to question 9
16	5/15/24	Sandeep Harjani/Infojini, Inc.	Preference	Please confirm if there is any preference for the local vendors.	No, there will not be a preference for local vendors.
17	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	General Question	What is the estimated budget for this RFR? If unknown, please specify previous spending.	This RFR is a master agreement and it does not have a budget attached.
18	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	General Question	Is this a new requirement? If not, please provide the current vendor(s) providing the service and how are the current services being procured? Apart from end of tenure, is there any other reason to release this solicitation? Are there any pain points?	See the answer to question 10.
19	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	General Question	Please provide the list of all the attachments & forms which is necessary to attach in the proposal.	The application, signatory listing, prompt pay discount, MA W9, SDP and standard contract form are necessary to attach. The terms and conditions and contract instructions should be read and agreed upon by all potential vendors.
20	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	General Question	Do we need to submit the Certificate of Insurance and Business License with the proposal?	EOVS will consider proposals from bidders in the licensing process. The license or registration must be in place prior to contract execution.
21	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	General Question	What is the average length of the assignment?	The length of assignment may vary based upon the needs of EOVS.
22	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	General Question	Could you please specify the number of full-time equivalents (FTEs) needed for this contract, broken down by category and job titles?	Temporary Medical Staffing Services in Categories 1 through 3 are fee for service. Eligible Entities utilize temporary medical staffing services to augment full-time staff across its facilities. The need varies and the staffing varies.
23	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	General Question	Is there any preference to the local vendor while evaluating the proposal?	No, there will not be a preference for local vendors.
24	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	General Question	Please provide a copy of the proposal of all current vendors providing staffing services, including rate/cost sheets.	There are no current proposals as the current vendor holds emergency contracts.
25	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	General Question	Could you clarify the number of full-time equivalents (FTEs) currently employed under the contract, categorized by job titles?	Temporary Medical Staffing Services in Categories 1 through 3 are fee for service. Eligible Entities utilize temporary medical staffing services to augment full-time staff across its facilities. The need varies and the staffing varies.
26	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	General Question	Could you please provide a list of the documents or forms that we need to include with the bid response?	See the answer provided for question19.
27	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	General Question	Please define the exact proposal format.	Please review the RFR as it provides the proposal format.
28	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	Cost Information	Are any attachments required along with the cost information?	See the answer provided for question19.
29	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	General Question	Could you please provide a list of the documents that need to be attached in the bid response?	See the answer provided for question19.
30	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	6.4 Procurement Timetable	Could you please provide clarification regarding the due date discrepancy? The portal displays a due date of 06/30/2034, whereas the RFP indicates it's due on 06/21/2024.	The due date is June 21, 2024 as stated in the procurement calendar. The RFR will be open through 6/30/2034 in Commbuys. EOVS will determine when the bids will be accepted for the next round.
31	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	Procurement Timetable	Is this RFP based on a first-come, first-served basis, where vendors are continually added? Additionally, could you specify the exact due date for submission?	This RFR will qualify vendors to work with EOVS. The due date of the submission is June 21st. See the RFR procurement calendar for details.
32	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	Procurement Scope and Description	Should we prepare distinct responses for every category listed in the RFP?	Responses should be prepared based on the services vendors are certified/qualified to provide.
33	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	Fiscal Requirements	Is the D&B number sufficient, or are we also required to provide the D&B report?	The RFR specifies vendors are required to provide the D&B information.
34	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	Attachment A Application	In Attachment A, Section 2, Part C, point 1, will a Massachusetts state license suffice? If a Massachusetts state license is insufficient, what additional documentation do we need to provide for this requirement?	The application specifies the required licensure requirement on the left side of this section.
35	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	3.2 Fiscal Requirements	If we are submitting a D&B report, is it necessary to include the gross income for the last three financial periods, or will the report itself suffice?	Yes, please review and follow the financial conditions guidelines in section D as noted.
36	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	Attachment A Application	Do we need to submit responses in accordance with Attachment A? If so, could you clarify whether separate attachments are required for each section or if all sections should be included in one response?	Yes, See the answer provided for question19.
37	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	3.5 Largest Customers	Could you clarify how we should distinguish between the "largest government customer" and the "largest customer in other states"?	Section 3.5 of the RFR clarifies how applicants should distinguish their customer base. Review section 3.5 for clarification.
38	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	3.5 Largest Customers	When referring to a "government customer," does this specifically denote federal clients?	A Government clients can be a federal client of a vendor.
39	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	3.5 Largest Customers	Is it mandatory to list the three largest customers in the Commonwealth of Massachusetts, or can we provide information for only one?	Review and follow the guidance in section 3.5 of the RFR.
40	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	3.5 Largest Customers	Are we required to provide the same five customers for all categories, or should we list five different customers for each category?	Review and follow the guidance in section 3.5 of the RFR.
41	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	3.5 Largest Customers	Are all five customers allowed to be the largest government customers, or should they represent a variety of customer types?	Review and follow the guidance in section 3.5 of to RFR.
42	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	Reference Requirement	Do we need to provide different references for each category, or is it acceptable to provide the same reference for categories where similar services have been rendered?	It is acceptable to provide the same reference for categories where similar services have been rendered.
43	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	Evaluation Criteria	Will both cost and technical evaluations be conducted for this project? If so, could you please provide details on the scoring criteria for each evaluation?	The RFR applications will be evaluated to determine if a vendor is qualified for the category or categories it selects.
44	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	RATE CARD �?? MAXIMUM RATES (EXHIBIT 1)	In Exhibit 1, where rates are defined, do we simply need to comply with these rates, or are we required to provide our own rates based on the provided guidelines?	See 101 CMR 345 rates posted in pocurement file exhibits. Vendor organizations should also apply their rates for service if they are lower in cost.
45	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.		Could you please clarify the required pricing format for the submission?	See the 101 CMR 345 rates attached.
46	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	RATE CARD �?? MAXIMUM RATES (EXHIBIT 1)	Are the rates provided inclusive of holiday and overtime rates, or should these be provided separately?	Yes, see the additional rate section of the RFR for clarification.
47	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	RATE CARD �?? MAXIMUM RATES (EXHIBIT 1)	Additional rates, including travel expenses, overtime, and holiday rates, should be included in the pricing section of the proposal document.	Yes, all rates should be displayed in the pricing section of the proposal.
48	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	Supplier Diversity Program (SDP)	Do we need to commit to providing SDP Partners at this stage, or is it required after the contract is awarded?	Vendors are not required to provide SDP partners at this stage, however it is encouraged. The required minimum SDP percentage is 1%.
49	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	SDP Plan Form	Is it mandatory to include Ancillary products and services in Part II of the SDP Plan form Excel?	Vendor organizations may include ancillary products or services, or subcontractors. The required minimum SDP percentage is 1%.
50	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	SDP Partner	Are we required to provide different subcontractors for each category, or can we use the same subcontractor for all categories?	The same subcontract can be used for the SDP plan form.
51	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	SDP Plan Form	Where should we provide our diversity policy? Should it be attached separately, or included within the main proposal document?	Organizational diversity policies can be uploaded on Commbuys as a separate document, however they are not required.
52	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	Portal Pricing	In the pricing section on the portal, can we input $1 solely for compliance purposes?	Vendor organizations can leave the pricing section blank on the Commbuys portal.
53	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	Portal Submission	Since there's only one submission point on the portal, where should we upload the SDP plan Excel and diversity policy documents separately?	All documents should be uploaded on Commbuys as single files.
54	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	Procurement Scope and Description	Should we simply mention in the cover letter which category we are addressing, or do we need to create separate cover letters for each category in separate responses?	Section B of the application identifies which category vendor organizations will apply to be qualified to provide services.
55	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	Attachment B	Do we need to submit Attachment B Model Contract?	Attachment B is the model statement of work, it will not be required for submission.
56	5/17/24	Kulpreet Singh/22nd Century Technologies, Inc.	RATE CARD �?? MAXIMUM RATES (EXHIBIT 1)	Do we need to submit our cost based on our rate for Category 3 Temporary Medical Doctors, given that no maximum rate is specified for this category?	Yes, vendors costs based on the rate for category 3 should be submitted with the application.
57	5/20/24	Ana Schneider/Insight Global	MNDA	Is it possible for the Commonwealth EOVS to get an MNDA executed prior to the RFR deadline so financials can be submitted?	Vendor organizations can submit the financials stated in the application without a mutual non-disclosure agreement (MNDA).
58	5/20/24	Ana Schneider/Insight Global	Direct Hire Category 3	Will the commonwealth accept bids to category 3 for direct placement only?	Yes, the commonwealth will accept bids for category 3 only to qualify a vendor to provide services.
59	5/20/24	Justin Acord/COGENT Infotech Corporation	Number of Awards	What would be the number of awards you intend to give(approximate number)?	See the answer to question 9.
60	5/20/24	Justin Acord/COGENT Infotech Corporation	Budget	Please provide us with an estimated NTE budget allocated for this contract.	101 CMR 345 rates will be provided for vendor organizations to review and submit rates.
61	5/20/24	Justin Acord/COGENT Infotech Corporation	Start date of this engagement?	What is the tentative start date of this engagement?	Work location and hours will vary based on assignment and will be stated in the Statement of Work.
62	5/20/24	Justin Acord/COGENT Infotech Corporation	Work location of the proposed candidates?	What is the work location of the proposed candidates?	See the answer to question 61.
63	5/20/24	Justin Acord/COGENT Infotech Corporation	Incumbents	Is this a new contract or are there any incumbents? If there is an incumbent, could you please let us know the incumbent name and pricing and are the incumbents eligible to submit the proposal again?	This is a new procurement, the current vendors have emergency contracts with EOVS. The vendor organizations have been posted on Commbuys.
64	5/20/24	Justin Acord/COGENT Infotech Corporation	Issues with the current vendor(s)?	Are there any pain points or issues with the current vendor(s)?	There are no pain points or issues with the current vendors.
65	5/20/24	Justin Acord/COGENT Infotech Corporation	Previous spending on this contract	Could you please share the previous spending on this contract, if any?	101 CMR 345 rates will be provided for vendor organizations to review and submit rates.
66	5/20/24	Justin Acord/COGENT Infotech Corporation	Subcontracting	Is there any mandatory subcontracting requirement for this contract? If yes, Is there any specific goal for the subcontracting?	No, there is no mandatory subcontracting requirement for this contract.
67	5/20/24	Justin Acord/COGENT Infotech Corporation	Positions used in the previous contract	How many positions were used in the previous contract?	Temporary Medical Staffing Services in Categories 1 through 3 are fee for service. Eligible Entities utilize temporary medical staffing services to augment full-time staff across its facilities. The need varies and spend is variable.
68	5/20/24	Justin Acord/COGENT Infotech Corporation	Positions required per year or throughout the contract term	How many positions will be required per year or throughout the contract term?	See the answer to question 67.
69	5/20/24	Justin Acord/COGENT Infotech Corporation	Candidate Replacement	If the proposed candidates are not available at the time of award, will the agency allow us to provide replacement personnel with similar or more skill sets?	Proposed candidates must be available if EOVS determines it will work with a qualified vendor organization and execute a statement of work for services.
70	5/20/24	Justin Acord/COGENT Infotech Corporation	Hourly rate ranges	Can we provide hourly rate ranges for the given positions?	Work location and hours will vary based on assignment and will be stated in the Statement of Work.
71	5/20/24	Justin Acord/COGENT Infotech Corporation	Work performance	Is it entirely onsite work or can it be done remotely to some extent / Does the services need to be delivered onsite or is there a possibility for remote operations and performance?	The work is entirely on site. All services need to be delivered onsite.
72	5/20/24	Justin Acord/COGENT Infotech Corporation	Resumes	Are resumes required at the time of proposal submission? If yes, Do we need to submit the actual resumes for proposed candidates or can we submit the sample resumes?	Please see the RFR application for guidance. 2.	The resumes of staff designated as key personnel who are likely to be responsible for fulfilling the requirements of the Contract and any Statements of Work requested thereunder.
73	5/20/24	Justin Acord/COGENT Infotech Corporation	Holidays and Mandated paid off	Could you please provide the list of holidays? Are there any mandated Paid Time Off, Vacation, etc.?	Review the RFR for the holiday details listed. Holidays shall include federally recognized holidays. Holidays shall not include Massachusetts or local holidays.
74	5/20/24	Damian Florio/Millbrook Support Services	EOVS Locations	Can you provide a list of EOVS facility locations and addresses that will be serviced under this contract?	The Massachusetts Veterans Homes in Chelsea and Holyoke are stated as locations to be served in this RFR.
75	5/20/24	Damian Florio/Millbrook Support Services	Current vendors	Have these services been procured in previous years?�?� If so, who is/are the incumbent vendors?�?�	These services have not been procured by EOVS in previous years.
76	5/20/24	Damian Florio/Millbrook Support Services	Current rates	By job category, what are the incumbent vendor(s) bill rates?�?�	101 CMR 345 rates will be provided for vendor organizations to review and submit rates.
77	5/20/24	Damian Florio/Millbrook Support Services	Number of contractors needed	If these services were procured during the last fiscal year, what was the average number of contracted staff needed daily (please provide a break down by job category)?�?�	Eligible Entities utilize temporary medical staffing services to augment full-time staff across its facilities. The need varies across locations.
78	5/20/24	Damian Florio/Millbrook Support Services	State diversity / socioeconomic goals	Our organization is a Service Disable Veteran Owned Small Business.�?� Could this socioeconomic class be used to satisfy any financial goals of the Commonwealth?�?�	Please review the RFR and application to under the current needs of EOVS.
79	5/20/24	Damian Florio/Millbrook Support Services	Length of each assignment	Are these long-term assignments or will the schedule change on a daily or weekly basis?�?�	As stated in the RFR, EOVS will seek out qualified vendors organizations. EOVS may engage in long-term or short term assignments as the needed.
80	5/20/24	Damian Florio/Millbrook Support Services	Contract term length	How long is the contract? The RFR �?? Procurement Details (p7) states the Anticipated Duration of Contract will have an expiration date of June 30, 2031. The MODEL DEPARTMENTAL MASTER AGREEMENT (CONTRACT) - DURATION OF MASTER AGREEMENT AND POTENTIAL STATEMENTS OF WORK: All Contracts that result from the RFR, regardless of their start date, shall expire on December 31, 2025, unless terminated earlier in accordance with Section 4 of the Commonwealth of Massachusetts Standard Contract Form. Notwithstanding the foregoing, any or all Contracts may be extended for up to three additional years in any increment at the discretion of EOVS upon terms to be negotiated by the parties. Can you please clarify the expiration date?	The procurement details in the RFR state, contracts that result from this RFR will have an expiration date of June 30, 2031. Any or all Contracts may be extended for up to three additional years in any increment at the discretion of EOVS upon terms to be negotiated by the parties. The total maximum duration for any contract is ten years, including potential extensions through June 30, 2034.
81	5/20/24	Amanda McIver/Supplemental Health Care	Incumbents	Please provide a list of incumbents and and their bill rates.	The current vendors have been posted on Commbuys.
82	5/20/24	Amanda McIver/Supplemental Health Care	Medicare/Medicaid	Will vendor be required to bill Medicare/Medicaid or any third-party insurance?	Yes, the vendor will be required to bill medicare/medicaid or any third-party insurance.
83	5/20/24	Amanda McIver/Supplemental Health Care	Invoicing	What is the invoicing frequency and how do you receive your invoices?	Vendor organization invoices are received monthly.
84	5/20/24	Amanda McIver/Supplemental Health Care	Invoicing	Do you have a dispute window for invoicing discrepancies?	All vendor organization invoice discrepancies will be sent back to vendors for clarification. No payment will be issued until the clarification has been clearly stated.
85	5/20/24	Amanda McIver/Supplemental Health Care	Time sheets	Are there any rounding requirements for time capture?	Please review the RFR for staffing requirement details.
86	5/20/24	Amanda McIver/Supplemental Health Care	Incumbents	How long have the incumbents held this contract?	The current vendors have held emergency contracts for all of FY24.
87	5/20/24	Amanda McIver/Supplemental Health Care	Incumbents	Are you satisfied with the incumbent suppliers? If not, what are you unsatisfied with?	EOVS is satisfied with the current vendor organizations providing service.
88	5/20/24	Amanda McIver/Supplemental Health Care	Contractor Usage	What is the current amount of contractor usage over the past year? Entire contract period?	Contractor usage varies as needs occur at service facilities.
89	5/20/24	Amanda McIver/Supplemental Health Care	On-call needs	What is the expectation and frequency of on-call needs?	Work location and hours vary based on assignment and will be stated in the Statement of Work.
90	5/20/24	Amanda McIver/Supplemental Health Care	Absense's	What is expectation for replacing a candidate that is ill/calls off?	The vendor would be expected to backfill any positions being covered with its existing staffing pool.
91	5/20/24	Amanda McIver/Supplemental Health Care	Contractor Experience	Is there a minimum experience requirement for the personnel sent to your facility?	Please review the RFR for personnel and experience requirements.
92	5/20/24	Amanda McIver/Supplemental Health Care	Timekeeping Process	What timekeeping process/system will be utilized? For full time contractors/travelers? For registry/per diem?	EOVS does not believe this information is pertinent to preparing a response and therefore declines to provide this information.
93	5/20/24	Amanda McIver/Supplemental Health Care	Volume	Can you provide details around the projected volume?	See the answer to question 92.
94	5/20/24	Amanda McIver/Supplemental Health Care	Fill Rate	What is your current fill rate?	See the answer to question 92.
95	5/20/24	Amanda McIver/Supplemental Health Care	Staffing Volume	5. Do you anticipate your current staffing volume to change in the next year or next 2 years? For example, do you have any significant projects coming up (EMR conversion, new facilities, etc.)?	Usage varies significantly by year. EOVS does not believe this information is pertinent to preparing a response and therefore declines to provide this information.
96	5/20/24	Damian Florio/Millbrook Support Services	Evaluation scale	Will the evaluation committee use a scale to score the different elements of the proposals? If so, can you share with us how much each element of the proposal will weigh?	The evaluation committee will review the application form and attached context to determine if a vendor is qualified to provide services.
97	5/20/24	RAGHAV AGGARWAL/Talent4Health LLC	In Section 3.1.1, titled "Massachusetts License or Registration, clarification	," we have initiated the application process for the required license. Is it permissible to provide the registration letter initially, and license at the later stage?	EOVS will consider proposals from bidders in the licensing process. The license or registration must be in place prior to contract execution.
98	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	If we were awarded BD-24-1039-EHS01-ASHWA-99205 - MA EOHHS Temporary Medical Staffing Agencies, will we still have to respond to this RFP? We understood the Veterans agencies were included in that one.	All vendor organizations are welcome to submit an application for this Temporary Medical Staffing Services RFR. As numerous staffing needs are different from the EOHHS RFR.
99	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	1. Will EOHHS/Eligible Entity pay interest charges for late payments, where invoices are unpaid more than 45 days from the date the invoice was issued?	EOVS will not pay interest for invoices that are unpaid more than 45 days from the date of issue.
100	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	2. SDP Spending Report are due within 45 days of the end of the quarter. Can you please clarify what type of report will be requested, including details of what data needs to be in the report, and where the report needs to be sent each time it is completed?	The Supplier Diversity Office will confirm the required reports with vendors who have been awarded contracts.
101	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	3. Page 19, Section 8.16, mentions key personnel and replacement of key personnel. The key personnel referenced in this Section is the Qualified Vendor�??s office personnel who are responsible for the performance and administration of the contract, rather than the Nurses/Direct Care Workers/Medical Doctors the Qualified Vendor would utilize to provide services under the contract, correct?	EOVS will vet all key personnel replacements as stated in the RFR. Vendors are required to comply with key personnel guidance.
102	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	4. Will services under this contract be paid by EVOS using federal funds?	EOVS does not believe this information is pertinent to preparing a response and therefore declines to provide this information.
103	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	5. Per Attachment B �?? Model Contract, page 4, Section IV(3) references orientation. Is orientation billable to the Eligible Entity at the fixed hourly rate agreed to for the temporary worker?	Orientation billing will be established with vendor organizations that are awarded contracts.
104	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	6. The Standard Contract Form Instructions, Contractor Certifications, Commonwealth Terms and Conditions document references Commonwealth IT Terms and Conditions and Commonwealth Terms and Conditions for Human and Social Services on Page 5. Can you confirm that only the Commonwealth�??s Terms and Conditions apply to this contract?	The Standard Contract Form (SCF) Instructions are available to assist with the SCF. Only the Commonwealth Terms and Conditions apply to this procurement.
105	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	7. We have signed EOHHS Master Agreement that states that EVOS is covered under that Master Agreement. If it is indeed covered, do we need to submit a RFR for EVOS?	Yes, vendors who submitted bids for the Executive Office of Health & Human Services can submit a bid for this RFR. As there are additional positions included in this RFR.
106	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	8. Section 4.3.2 IV States any other background checks required by the EOVS Facility. What background check requirements does EVOS have that are not currently listed in the RFR?	EOVS reserves the right to execute additional background checks on an as needed basis.
107	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	9. Exhibit 1 Category 1 Travel Nurse Factor on the RFR states for temporary nursing services provided at nursing facilities, hospitals, or MVH that are performed by Travel Nursing Staff agencies may charge, and nursing facilities and hospitals may purchase staff at 19.7% above the rate limits established in the table above. In what situations would this fee apply versus on page 28 Additional Rate Limits Conversion Fees apply?	As stated in Exhibit 1 the 19.7% staffing purchase would apply to travel nursing staff qualified and awarded to provide services at EOVS facilities.
108	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	10. Can you please provide either a preferred SDP Commitment goal range, or provide data on SDP commitment ranges for past awardees?	A prime vendor must commit the required minimum 1% SDP note on the form. See the attached SDP form for additional instructions.
109	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	11. 11. Do we need to bid on all 3 categories or can we pick which categories we would like to bid on?	Vendor organizations can choose categories in which they are qualified to provide services.
110	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	12. Can you name your current vendors?	A listing of the current vendors have been included on Commbuys.
111	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	13. Why is the contract out for bid? Is it required to be put out for bid?	EOVS has put this procurement our to bid to obtain a qualified pool of Temporary Medical Staffing Services vendors.
112	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	14. Will the RFP be awarded to a single vendor or multiple vendors?	Through this procurement process, EOVS will identify a pool of qualified vendors to engage under a master services agreement. EOVS intends to contract with as many vendors it deems qualified and which will provide a benefit to EOVS in each category.
113	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	15. Are your current vendors meeting your staffing needs?	The current vendors are meeting the staffing needs of EOVS.
114	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	16. What are your current hourly bill rates by classification?	The rates from 101 CMR 345 will be posted on Commbuys.
115	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	17. What were your hours of usage by each classification for the last 3 years?	EOVS eligible entities utilize temporary medical staffing services to augment full-time staff across its facilities. The need varies and spend is variable.
116	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	18. Do we need to store or transport any goods? If yes, what needs to be transported and what goods are needed?	Vendor organizations awarded a contract and statement of work will not need to store or transport goods.
117	5/20/24	Kathy Rush/Favorite Healthcare Staffing, Inc.	BD-24-1110-BOS01-BOS02-102908 - General Question	19. Do you accept contract changes or exceptions? If yes, do contract changes or exceptions impact our score or possibility of being awarded?	EOVS will review applications submitted by vendor organizations to determine if they are qualified to provide services. The application instructions will be followed without exceptions.
118	5/20/24	Amanda McIver/Supplemental Health Care	SDP Plan	Do the subcontractors have to be certified by any particular certifying body?	Subcontractors should be certified, please see the attached SDP form for guidance.
119	5/20/24	Amanda McIver/Supplemental Health Care	SDP Plan	Are there any commodity code restrictions/requirements?	No, there are no restrictions/requirements.
120	5/20/24	Amanda McIver/Supplemental Health Care	SDP Plan	Are there any allotment requirements/restrictions? ie.) 70% to MBE, 30% to WBE	No, Please review the SDP form for additional guidance.
121	5/20/24	Amanda McIver/Supplemental Health Care	SDP Plan	Are attachments required and/or permitted?	There are no attachments required for the SDP form.
122	5/20/24	Amanda McIver/Supplemental Health Care	SDP Plan	Is there any additional consideration given to bidders who are certified a diverse supplier?	No, all vendors are required to meet the SDP requirements in order to be a qualified service provider.
123	5/20/24	Amanda McIver/Supplemental Health Care	SDP Plan	Is there any additional consideration given to bidders who exceed the required criteria?	See the answer to question 122.
124	5/20/24	Amanda McIver/Supplemental Health Care	SDP Plan	Can vendors who are bidding as the primary also participate in the bid as a subcontractor?	No, a vendor organization can submit an application as a primary only.
125	5/20/24	Amanda McIver/Supplemental Health Care	SDP Plan	Do the subcontractors have to be certified?	Yes, subcontractors are required to be certified, see the attached SDP form for guidance.
126	5/20/24	John Tisdell/Maxim Staffing Solutions	Current Services being provided at the sites	Are there incumbent vendors providing the same or similar services to EOVS facilities? If so, who?	Yes, incumbent vendors are currently providing similar services to EOVS on emergency contracts.
127	5/20/24	John Tisdell/Maxim Staffing Solutions	Leadership and Management from EOVS	Please explain the clinical leadership/oversight in place for each category (1,2 and 3).	The RFR explains the needs of EOVS and details the staff needs by category. Leadership at the homes will oversee qualified vendor organizations awarded to provide services.
128	5/20/24	John Tisdell/Maxim Staffing Solutions	Orientation of contract staff	What is the orientation process for temporary staff working in EOVS facilities? Is orientation billable to the Commonwealth?	Awarded vendor organizations will work with leadership at the Homes to review the orientation process and billable rate.
129	5/20/24	John Tisdell/Maxim Staffing Solutions	Contract exceptions	May vendors propose exceptions or changes to the standard contract terms? If so, when are contract negotiations held?	Qualified vendors may not propose exceptions or changes to the standard contract terms.
130	5/20/24	John Tisdell/Maxim Staffing Solutions	New orders/requisitions for contracted staff	How will selected vendors be made aware of service requests from EOVS?	Awarded vendors will receive all service EOVS requests through the contract and statement of work.
131	5/20/24	John Tisdell/Maxim Staffing Solutions	Spending relative to SDP	Is the SDP spending percentage calculated individually per category? Or is the percentage reflected as a total for all categories combined?	The SDP percentage is reflected as a total of the categories vendors combine. Review the attached SDP form for guidance and completion.
132	5/20/24	John Tisdell/Maxim Staffing Solutions	Evaluation of vendor exceptions	To what extent will contract revisions negatively impact award prospects?	EOVS does not believe this information is pertinent to preparing a response and therefore declines to provide this information.
133	5/20/24	John Tisdell/Maxim Staffing Solutions	Contract length	The RFR and contract seem to contemplate different timeframes in terms of contract length �?? would the state please clarify?	See the answer to question 30.
134	5/20/24	John Tisdell/Maxim Staffing Solutions	Price increases based on unexpected market forces	The RFR and contract seem to contemplate different timeframes in terms of contract length �?? would the state please clarify?	See the answer to question 30.
135	5/20/24	John Tisdell/Maxim Staffing Solutions	Payment terms	Is the state receptive to Net 30 payment terms?	The state is receptive to Net 30 terms if prompt payment discounts are applied, otherwise the terms are net 45.
136	5/20/24	John Tisdell/Maxim Staffing Solutions	Historical data for contracted healthcare staffing	Please can EOVS provide the following information around usage: Historical usage by labor category Contracted staff hours by year Total spend by year Current budget for this program Anticipated volume of contract staff Typical workday hours for each labor category Average length of assignment	Usage varies significantly by year. EOVS does not believe this information is pertinent to preparing a response and therefore declines to provide this information.
137	5/20/24	John Tisdell/Maxim Staffing Solutions	Historical data for contracted healthcare staffing	Please can EOVS provide the following information around usage: -Historical usage by labor category -Contracted staff hours by year -Total spend by year -Current budget for this program -Anticipated volume of contract staff -Typical workday hours for each labor category -Average length of assignment	See the answer to question 136.

File details come from the government source that posted it. Updated Jul 31, 2024.