Attachment B Model Contract.doc

RFR ATTACHMENT B:

MODEL DEPARTMENTAL MASTER AGREEMENT (CONTRACT)

BETWEEN

THE COMMONWEALTH OF MASSACHUSETTS

EXECUTIVE OFFICE OF VETERANS’ SERVICES

AND

[CONTRACTOR]

FOR

TEMPORARY MEDICAL STAFFING SERVICES

This Contract is by and between the Commonwealth of Massachusetts Executive Office of Veterans” Services with its principal office at 600 Washington Street, 7th floor, Boston MA 02111(“EOVS”) and ____________________________ with its principal office at ______________________________ (“Qualified Vendor” or “Contractor”).

WHEREAS, EOVS issued a Request for Responses (“RFR”) regarding Temporary Medical Staffing Services dated [TBD], to which Contractor responded on or before [DATE], 202X;

WHEREAS, EOVS has determined that Contractor is qualified to provide certain categories of Temporary Medical Staffing Services to EOVS; and

WHEREAS, Contractor is willing to perform its duties as set forth in this Contract, subject to the terms and conditions herein;

NOW THEREFORE, in consideration of the mutual covenants and agreements herein contained, the Contractor and EOVS agree that the documents listed below in order of precedence herein shall constitute the entire agreement between the parties:

(1) The Commonwealth’s of Massachusetts Standard Contract Form;

(2) The Commonwealth Terms & Conditions;

(3) This Contract, including all Amendments, Attachments, and Appendices hereto;

(4) The RFR;

(5) Contractor’s Response to the RFR exclusive of any terms that are inconsistent with the documents listed herein or that purport to modify or supersede the Massachusetts Standard Contract Form, the Commonwealth Terms and Conditions, or the mandatory terms of the RFR; and

(6) Any Statement of Work which EOVS executes with Contractor.

I. DEFINITIONS

See Section 1 of the RFR.

II. OVERVIEW OF TEMPORARY MEDICAL STAFFING SERVICES MASTER AGREEMENT

By executing this Master Agreement (“Contract”), Contractor becomes part of a pool of qualified vendors from which EOVS may select a particular vendor to perform Temporary Medical Staffing Services as described in Section 2 and 4 of the RFR, on an as needed basis.

Description of Services: Contractor will provide the specific category(ies) of Temporary Medical Staffing Services for which the Contractor has been selected as a Contractor based upon their Response to the RFR. This Contract confirms the Contractor has been qualified to provide the following Temporary Medical Staffing Services:

[Include only those categories for which the Contractor was selected as a Contractor]

[Category 1: Nursing Staff]

[Category 2: Direct Care Workers]

[Category 3: Clinicians] EOVS will request services in accordance with Section 5 of the RFR and this Contract. Execution of this Contract is no guarantee that the Contractor will be awarded a Statement of Work to provide the above-referenced Temporary Medical Staffing Services under this Contract.

In addition, EOVS may at any time determine, in its sole discretion, that the Contractor is no longer qualified to be a Qualified Vendor. If EOVS determines, in its sole discretion, that the Contractor is no longer qualified to be a Qualified Vendor, EOVS may terminate this Contract in accordance with Section IX below. EOVS may also, in its sole discretion, terminate the Contract of an underutilized Qualified Vendor or decline to renew that Qualified Vendor’s Contract at any Contract renewal time.

III. CONTRACTOR RESPONSIBILITIES

1. Contractor in providing staffing services under this Contract, shall:

A. Maintain current organizational and contact information with EOVS (see Section 8.15 of the RFR);

B. Submit any periodic updates or verifications of qualifications as requested by EOVS; and

C. Perform the specific Statements of Work for which they are selected, at the agreed-upon rate(s) set forth in the Statement of Work and in accordance with all other payment provisions and duties as set forth in the Statement of Work and this Contract.

2. Contractor will provide temporary workers for assignment at EOVS facilities, who have accepted employment with Contractor and who in Contractor’s judgment, are qualified to serve as a temporary worker for the position requested by EOVS.

3. Contractor is the employer of the temporary workers assigned under this Contract. Contractor shall be responsible for (a) recruiting, selecting, hiring, employing and assigning temporary workers in compliance with applicable laws; (b) compensating temporary workers; (c) paying or withholding any payroll taxes and insurance premiums and fulfilling any employer’s obligations for unemployment compensation; (d) providing legally required workers’ compensation benefits and coverage; (e) maintaining personnel and payroll records; (f) making legally required employment law disclosures; (g) maintaining malpractice insurance for temporary workers; (h) conducting background checks and verifying licensure and credentials, and (i) performing human resources administration and non-operational supervision with respect to temporary workers.

4. Pre-Screening. Prior to presenting a temporary worker for assignment, Contractor will complete the pre-screening requirements set forth in the RFR, Section 4.3. Contractor will present a temporary worker candidate by submitting the resume, or acceptable equivalent, and confirmation of completion of the pre-screening requirements.

5. Contractor’s temporary workers may not commence an assignment until EOVS approves the assignment for the individual temporary worker.

6. Contractor will require its temporary workers to comply with the health and safety requirements of the facility throughout the term of the assignment.

7. Contractor will remove a temporary worker upon request by Client for any lawful reason, with or without cause.

8. Contractor will comply with all applicable federal, state and local laws and regulations related to the requirements and provision of services under this contract.

IV. EOVS RESPONSIBILITIES

1. EOVS, in requesting staffing services under this Contract, shall:

a. As the need arises, issue notices for Temporary Medical Staffing Services as described in Sections 5 of the RFR. See attached Exhibit 1-A for the notice template; however, EOVS may modify the notice as needed;

b. Select one or more Contractors to complete each staffing request and execute a Statement of Work with the selected Contractor prior to the temporary worker commencing assignment;

c. Review and approve the Contractor’s proposed Statement of Work and costs for the Statement of Work;

d. Provide each Contractor with complete instructions for billing; and

e. Upon receiving an invoice approved by the supervisor at the facility, compensate the Contractor via electronic funds transfer, in accordance with the Contract.

2. EOVS will provide supervision and a reporting structure at the assignment location for the assigned temporary workers.

3. EOVS will provide orientation and training to the temporary worker with regard to EOVS policies and procedures required for the assigned position, if necessary. It shall be the responsibility of the temporary worker and the Contractor, who is their employer, to ensure temporary worker attends all orientations, and meets any training requirements.

4. EOVS will notify Contractor of formal or informal complaints, accidents or significant incidents involving the temporary worker, to the extent permitted by law.

5. An EOVS supervisor or other designated person at the assignment location will sign or otherwise approve all timesheets of temporary workers to confirm hours worked for the assignment on a weekly or biweekly basis.

V. RATES

1. EOVS will pay Contractor in accordance with the Contract, including the Commonwealth Terms and Conditions and the Contractor’s Rate Card attached hereto as Exhibit 1-B (the “Rate Card”).

2. Rates for each assigned temporary worker will be confirmed through a Statement of Work prior to the temporary worker’s commencement of assignment. Rates will be consistent with the Rate Card.

3. Overtime. Contractor will bill for legally required overtime at the rate confirmed in the Statement of Work and consistent with the Rate Card.

4. Holidays. Rates for holidays may not exceed 150% of the maximum rates set forth in this Rate Card. Holidays shall include federally recognized holidays, unless otherwise agreed by EOVS in the Statement of Work.

VI. PAYMENT; INVOICE REQUIREMENTS

1. Contractor will submit invoices on a biweekly or monthly schedule, or as otherwise instructed by EOVS.

2. Invoice Requirements:

a. Each invoice must include the name of the temporary worker, the assignment location, dates worked, hours worked on each date or shift, the rate, total amount invoiced for the period, any overtime rates assessed, date of invoice, and any other information required by EOVS.

b. With each invoice submitted to EOVS for payment, the Contractor will attach the temporary worker’s time sheet, signed and approved by the supervisor or other designated person responsible for reviewing time sheets at the EOVS facility at which the temporary worker is assigned.

c. No invoice will be paid by EOVS without receiving a time sheet signed and approved by the supervisor or designated person at the EOVS facility at which the temporary worker is assigned.

3. If the temporary worker’s rate is daily or weekly, Contractor will pro-rate the invoice total to reflect charges for hours worked if less than a full day or week, as applicable.

VII. LIABILITY COVERAGE REQUIREMENTS

[Minimum liability coverage requirements as set forth in RFR Section 3.3, and any additional insurance provisions provided in Contractor’s RFR response will be incorporated into the Contract.]

VIII. DURATION OF MASTER AGREEMENT AND POTENTIAL STATEMENTS OF WORK

All Contracts that result from the RFR, regardless of their start date, shall expire on December 31, 2025, unless terminated earlier in accordance with Section 4 of the Commonwealth of Massachusetts Standard Contract Form. Notwithstanding the foregoing, any or all Contracts may be extended for up to three additional years in any increment at the discretion of EOVS upon terms to be negotiated by the parties.

EOVS may terminate the Contract with any Contractor in accordance with Section IX below, including if EOVS determines the Contractor is no longer qualified to be on the Qualified Vendor list.

EOVS may, in its discretion, enter into Statements of Work with a duration that exceeds the termination or expiration of this Contract; provided, however, that the duration of such Statement of Work shall not extend more than one year beyond the termination or expiration of this Contract. No new Statements of Work may be executed after the Contract has expired. Further, if this Contract terminates before the completion of a Statement of Work entered into under the Contract prior to the Contract’s expiration, and EOVS procures a contract that succeeds this Contract (the “New MA”), and the Contractor is on the New MA Qualified Vendor list, EOVS may, at its sole discretion and subject to applicable State law and regulation, enter into a new Statement of Work with the Contractor under the New MA to complete the tasks described in such Statement of Work.

EOVS may reopen the RFR, at EOVS’s discretion, to allow additional respondents to apply to become Qualified Vendors under the open procurement process described in Section 7.7 of the RFR.

IX. ADDITIONAL TERMS AND CONDITIONS

1. Notification of Administrative Change

The Contractor shall notify EOVS in writing no later than 30 days prior to any change affecting its organization, or its performance of Contract or Statement of Work responsibilities, but if a change in business structure is contemplated, the Contractor shall provide a minimum of three months’ written notice to EOVS.

2. Assignment

The Contractor shall not assign or transfer any right or interest in this Contract or any Statement of Work to any successor entity or other entity without the prior written consent of EOVS.

3. Independent Contractors

The Contractor, its employees, subcontractors, and any other of its agents in the performance of this Contract and any Statement of Work, shall act in an independent capacity and not as officers or employees of EOVS or the Commonwealth of Massachusetts.

4. Subcontracting

All subcontractors and subcontracts are subject to EOVS approval. The Contractor may hire subcontractors to perform requirements of this Contract or any Statement of Work only with EOVS’s prior approval. The Contractor shall maintain in writing all subcontracts relating to this Contract and any Statement of Work. All such subcontracts must contain all relevant provisions of this Contract and any Statement of Work, the RFR and Commonwealth Terms and Conditions appropriate to the subcontracted service or activity. The Contractor must obligate in writing all such subcontractors to comply with all data privacy and data security provisions, including any obligations that the Contractor undertakes under any HIPAA Business Associate Agreement. The Contractor is fully responsible for the satisfactory performance and adequate oversight of its subcontractors and for meeting all terms and requirements of this Contract and any Statement of Work regardless of whether the Contractor subcontracts for performance of any Statement of Work responsibility. Human and social service subcontractors are also required to meet the same state and federal financial and program reporting requirements and are held to the same reimbursable cost standards as contractors.

5. Ownership of Furnishings and Equipment

Unless otherwise provided by law or a federal grant award, title to all furnishings and equipment provided by EOVS under the terms of this Contract and paid for with public funds shall vest in and be retained by EOVS. Any Contractor who is in possession of furnishings or equipment to which EOVS has title shall maintain and keep on file a written inventory of all such property. The inventory shall contain but not be limited to the description and location of each item. Upon completion of performance hereunder, the Contractor shall retain such furnishings and equipment in its possession in the same condition as at the commencement of this Contract, wear and tear only excepted, until such time as EOVS requests that such furnishings and equipment be returned to EOVS.

6. Waiver EOVS’s exercise or non-exercise of any authority under this Contract, including, but not limited to, review and approval of materials submitted in relation to the Contract, shall not relieve the Contractor of any obligations set forth herein, nor be construed as a waiver of any of the Contractor’s obligations or as acceptance by EOVS of any unsatisfactory practices or breaches by the Contractor.

7. Prohibited Activities and Conflict of Interest

The Contractor shall not have any interest that will conflict with the performance of services under the Contract or any Statement of Work or that may be otherwise anti-competitive, as determined by EOVS, for the duration of the Contract. Contractor shall inform EOVS of any potential conflict of interest, in any degree, arising during the term of this Contract or arising from performance of any Statement of Work for which it competes or is selected under the Contract. A conflict of interest includes, but is not limited to, any activity performed by the Contractor for any entity under contract to EOVS, including providers, pharmaceutical companies or benefit managers, managed care entities, and national health care providers.

Any person who is an owner, employee, or consultant of the Contractor, or has a contract with the Contractor shall not have been excluded from participation in the program under Titles XVIII, XIX, or XXI of the Social Security Act, nor have been debarred by any federal agency or subject to a civil money penalty under the Social Security Act.

8. Confidentiality and Privacy

The Contractor shall comply with all data privacy and security provisions set forth in Appendix 2.

9. Compliance with Laws

A. The Contractor shall comply with all applicable statutes, orders, and regulations promulgated by any federal, state, municipal, or other governmental authority relating to its property or its operations under the terms of this Contract. EOVS may unilaterally amend this agreement in order to ensure compliance with such laws and regulations.

B. The Contractor shall promptly execute and comply with any amendment to this Contract that EOVS determines is necessary to ensure compliance with all applicable federal and state statues and regulations and any federal waivers.

10. Anti-Boycott Covenant

During the time this Contract is in effect, neither the Contractor nor any affiliated company, as hereafter defined, shall participate in or cooperate with an international boycott, as defined in Section 999(b)(3) and (4) of the Internal Revenue Code of 1954, as amended, or engage in conduct declared to be unlawful by M.G.L. c. 151E, §2. Without limiting such other rights as it may have, EOVS shall be entitled to rescind this Contract in the event of noncompliance with this section. As used herein, an affiliated company shall be any business entity directly or indirectly owning at least 51 percent of the ownership interests of the Contractor.

11. Entire Agreement

The documents listed below in order of precedence herein shall constitute the entire agreement between the parties and supersedes all prior agreements, representations, negotiations, and undertakings not set forth or incorporated herein:

a. The Commonwealth of Massachusetts Standard Contract Form;

b. The Commonwealth Terms & Conditions;

c. This Contract, including all Amendments, Attachments, and Appendices hereto;

d. The RFR;

e. Contractor’s response to the RFR exclusive of any terms that are inconsistent with the documents listed herein or that purport to modify or supersede the Massachusetts Standard Contract Form, the Commonwealth Terms and Conditions, or the mandatory terms of the RFR; and

f. Any Statement of Work which EOVS executes with Contractor.

The terms of this Contract shall prevail notwithstanding any variances with the terms and conditions of any written or verbal communication subsequently occurring, except as otherwise provided herein.

12. No Third-Party Enforcement

No person not executing this Contract or any Statement of Work shall be entitled to enforce this Contract or any Statement of Work against a party hereto regarding such party’s obligations under this Contract or any Statement of Work.

13. Effect of Invalidity of Clauses

If any clause or provision of this Contract or any Statement of Work is in conflict with any state or federal law or regulation, that clause or provision shall be null and void and any such invalidity shall not affect the validity of the remainder of this Contract or any Statement of Work.

14. Deliverables and Intellectual Property Rights The term Property as used herein includes the following forms of property: (1) confidential, proprietary, and trade secret information; (2) trademarks, trade names, discoveries, inventions processes, methods and improvements, whether or not patentable or subject to copyright protection and whether or not reduced to tangible form or reduced to practice; and (3) works of authorship, including such forms of property are required by the Contractor to develop, test, and install systems and any related Deliverables that may consist of computer programs (in object and source code form), scripts, data, documentation, the audio, visual and audiovisual content related to the layout and graphic presentation of systems and any related Deliverables, text, photographs, video, pictures, animation, sound recordings, training materials, images, techniques, methods, algorithms, program images, text visible on the Internet, HTML code and images, illustrations, graphics, pages, storyboards, writings, drawings, sketches, models, samples, data, other technical or business information, reports, and other works of authorship fixed in any tangible medium.

15. Contractor Property and License

The Contractor will retain all right, title and interest in and to all Property developed by it, i) for clients other than the Commonwealth, and ii) for internal purposes and not yet delivered to any client, including all copyright, patent, trade secret, trademark and other intellectual property rights created by the Contractor in connection with such work (hereinafter the “Contractor Property”). EOVS acknowledges that its possession, installation or use of the Contractor Property will not transfer to it any title to such property. “Contractor Property” also includes Contractors’ proprietary tools, methodologies and materials developed prior to the performance of Services and used by Contractor in the performance of its business and specifically set forth in this Contract and which do not contain, and are not derived from, EOVS’s Confidential Information, EOVS’s Property or any data provided to or received by Contractor from or on behalf of EOVS in furtherance of the Services (the “Commonwealth Data”).

EOVS acknowledges that the Contractor Property contains or constitutes commercially valuable and proprietary trade secrets of the Contractor, the development of which involved the expenditure of substantial time and money and the use of skilled development experts. EOVS acknowledges that the Contractor Property is being disclosed to EOVS to be used only as expressly permitted under the terms herein. Except as expressly authorized in herein, EOVS will not copy, modify, distribute, or transfer by any means, display, sublicense, rent, reverse engineer, decompile or disassemble the Contractor Property.

The Contractor grants to EOVS, a fully-paid, royalty-free, non-exclusive, non-transferable, worldwide, irrevocable, perpetual, assignable license to make, have made, use, reproduce, distribute, modify, publicly display, publicly perform, digitally perform, transmit, copy, sublicense to any EOVS subcontractor for purposes of creating, implementing, maintaining or enhancing a Deliverable, and create derivative works based upon the Contractor Property, in any media now known or hereafter known, to the extent the same are embodied in the Deliverables, or otherwise required to exploit the Deliverables. During the term of this Contract and immediately upon any expiration or termination thereof for any reason, the Contractor will provide to EOVS the most current copies of any Contractor Property to which EOVS has rights pursuant to the foregoing, including any related documentation.

Notwithstanding anything contained herein to the contrary, and notwithstanding EOVS’ use of the Contractor Property under the license created herein, the Contractor shall have all the rights and incidents of ownership with respect to the Contractor Property, including the right to use such property for any purpose whatsoever and to grant licenses in the same to third parties. Contractor shall not encumber or otherwise transfer any rights that would preclude a free and clear license grant to the Commonwealth.

16. Commonwealth Property

In conformance with the Commonwealth’s Standard Terms and Conditions, all Deliverables created under this Contract whether made by the Contractor, subcontractor or both are the property of EOVS, except for the Contractor Property embodied in the Deliverable. The Contractor irrevocably and unconditionally sells, transfers, and assigns to EOVS or its designee(s), the entire right, title, and interest in and to all intellectual property rights that it may now or hereafter possess in said Deliverables, except for the Contractor Property embodied in the Deliverables, and all derivative works thereof. This sale, transfer and assignment shall be effective immediately upon creation of each Deliverable and shall include all copyright, patent, trade secret, trademark and other intellectual property rights created by the Contractor or the Contractor’s subcontractor in connection with such work (hereinafter the "Commonwealth Property"). “Commonwealth Property” shall also include the specifications, instructions, designs, information, and/or materials, proprietary tools and methodologies including, but not limited to software and hardware, owned, licensed or leased by EOVS and which is provided by EOVS to Contractor or of which Contractor otherwise becomes aware as well as Contractor’s Confidential Information, the Commonwealth Data and EOVS’s intellectual property and other information relating to its internal operations. The Commonwealth retains all right, title and interest in and to the Commonwealth Property and to all derivative works of Commonwealth Property.

All copyrightable material contained within a Deliverable and created under this Contract are works made for hire. The Contractor bears the burden to prove that a work within a Deliverable was not created under this Contract. If work is determined to not be made for hire or that designation is not sufficient to secure rights, to the fullest extent allowable and for the full term of protection otherwise accorded to the Contractor under such law, the Contractor shall and hereby irrevocably does, assign and transfer to EOVS free from all liens and other encumbrances or restrictions, all right, title and interest the Contractor may have or come to have in and to such Deliverable. The Contractor HEREBY WAIVES IN FAVOR OF EOVS (AND SHALL CAUSE ITS PERSONNEL TO WAIVE IN FAVOR OF CLIENT IN WRITING SIGNED BY SUCH PERSONNEL) ANY AND ALL ARTIST’S OR MORAL RIGHTS (INCLUDING, WITHOUT LIMITATION, ALL RIGHTS OF INTEGRITY AND ATTRIBUTION) IT MAY HAVE PURSUANT TO ANY STATE OR FEDERAL LAWS OF THE UNITED STATES IN RESPECT TO ANY DELIVERABLE AND ALL SIMILAR RIGHTS UNDER THE LAWS OF ALL OTHER APPLICABLE JURISDICTIONS.

The Contractor agrees to execute all documents and take all actions that may be reasonably requested by EOVS to evidence the transfer of ownership of or license to intellectual property rights described in this Section, including providing any code used exclusively to develop such Deliverables for EOVS and the documentation for such code. The Contractor acknowledges that there are currently and that there may be future rights that the Commonwealth may otherwise become entitled to with respect to Commonwealth Property that does not yet exist, as well as new uses, media, means and forms of exploitation, current or future technology yet to be developed, and that the Contractor specifically intends the foregoing ownership or rights by the Commonwealth to include all such now known or unknown uses, media, and forms of exploitation.

EOVS hereby grants to the Contractor a nonexclusive, revocable license to use, copy, modify and prepare derivative works of Commonwealth Property only during the term of this Contract and only for the purpose of performing services and developing Deliverables for EOVS under this Contract. Contractor agrees that it will not: (a) permit any third party to use Commonwealth Property; (b) sell, rent, license or otherwise use the Commonwealth Property in the operation of a service bureau, or for any purpose other than as expressly authorized under this Contract; or (c) allow or cause any information accessed or made available through use of the Commonwealth Property to be published, redistributed or retransmitted or used for any purpose other than as expressly authorized under this Contract. Contractor agrees not to, modify the Commonwealth Property in any way, enhance or otherwise create derivative works based upon the Commonwealth Property or reverse engineer, decompile, or otherwise attempt to secure the source code for all or any part of the Commonwealth Property, without EOVS’s express prior consent. EOVS reserves the right to modify or eliminate any portion of the Commonwealth Property in any way at any time. EOVS may terminate use of the Commonwealth Property by Contractor immediately and without prior notice in the event of the failure of such person to comply with the security or confidentiality obligations hereunder. Because of the nature of computer information technology, including but not limited to the use of the internet, and the necessity of relying upon third party technology contractors, the Commonwealth Property is provided “AS IS” and EOVS FOR ITSELF, ITS AGENCIES AND ANY RELEVANT AUTHORIZED USERS EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES CONCERNING THE COMMONWEATH PROPERTY, COMMONWEALTH DATA OR ANY THIRD PARTY CONTENT TO BE PROVIDED HEREUNDER, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR QUALITY OF SERVICES.

17. Third-party Intellectual Property

If the Deliverables contain or will contain any third-party intellectual property to which the Contractor intends to provide a sublicense, the Contractor must provide copies of all such sublicense agreements as early in the process as possible. The sublicense agreements must be included in the Contractor’s initial quotation to EOVS, or, if the requirement to utilize sublicensed intellectual property is not known at the outset of the project, as soon as the requirement becomes known. Sublicenses to third-party intellectual property can ONLY be provided if they are provided at no charge to the Commonwealth.

18. Federal License Rights

The Federal government reserves a royalty-free, non-exclusive, and irrevocable license to reproduce, publish, or otherwise use and to authorize others to use for Federal government purposes, any Deliverables, modifications, and related documentation designed, developed, or installed with federal financial participation (as determined by the records of EOVS, which shall be binding except in the event of manifest error) that are developed as part of this services under this Contract.

19. Contractor’s Financial Condition and Corporate Structure As a condition of the Contract, the Contractor shall, at the request of EOVS, provide EOVS with documentation relating to organizational structure, financial structure and solvency, including but not limited to the following: the name(s) and address(es) of the (1) Contractor’s parent organizations, (2) parents of such parent organizations, (3) Contractor’s subsidiary organizations, and (4) subsidiaries of any organizations listed in (1), (2), or (3) herein; and the names and occupations of the members of the Board of Directors of the organizations listed in (1)-(4) herein.

20. EOVS’s Option to Modify Scope of Work

EOVS shall have the option at its sole discretion to modify, increase, reduce or terminate any activity related to this Contract or any Statement of Work whenever, in the judgment of EOVS, the goals of the project have been modified or altered in any way that necessitates such changes. EOVS additionally reserves the right, at its sole discretion and at any time after release of the RFR and during the Contract term, to amend the Contract and any Statement of Work to implement state or federal statutory or regulatory requirements, judicial orders, settlement agreements, or any state or federal initiatives or changes affecting EOVS or the Contract. The parties shall negotiate in good faith to implement any such initiatives proposed by EOVS. The Contractor’s responsibilities are subject to change due to implementation of such initiatives.

In the event of the reduction of the scope of work for any Statement of Work or portion thereof, EOVS will provide written notice to the Contractor. In the event of a change in the scope of work of any tasks or portions thereof, EOVS will initiate negotiations with the Contractor. EOVS reserves the right to amend a Statement of Work accordingly, including payments under or maximum obligation of the Statement of Work.

Contract Expansion: If additional funds become available during the Contract duration period, the department reserves the right to increase the maximum obligation to some or all Contracts executed as a result of this RFR or to execute contracts with Contractors not funded in the initial selection process, subject to available funding, satisfactory Contract performance and service or commodity need.

Any changes under this section shall be subject to the appropriate approvals.

21. Remedies for Poor Performance

EOVS may seek remedies for poor performance on the part of the Contractor under this Contract. If the Contractor fails to perform in a manner that is satisfactory to EOVS, EOVS may take one or more of the following actions:

1. Require the Contractor to develop and submit a corrective action plan for EOVS’s review and approval;

2. Suspend or recover payments from the Contractor; or

3. Terminate the Contract with or without cause as EOVS determines appropriate.

The Statement of Works issued under this Contract may also contain terms and conditions specifying remedies that EOVS may seek for poor performance on the part of the Contractor.

22. Corrective Action Plan

At any point during the term of this Contract, if EOVS identifies, in its sole judgment, any deficiency in the Contractor’s performance under this Contract or any Statement of Work, EOVS may require the Contractor to develop a corrective action plan to correct such deficiency. The Contractor shall submit any such corrective action plan to EOVS and shall within three days of the request, implement such corrective action plan only as approved or modified by EOVS. EOVS may also initiate a corrective action plan for the Contractor to implement. The Contractor shall promptly and diligently implement any EOVS-initiated corrective action plan. Failure to implement the corrective action plan may subject the Contractor to termination of the Contract by EOVS. Under any corrective action plan, EOVS may require the Contractor to (1) subcontract with a material subcontractor deemed satisfactory by EOVS to perform any Contract or Statement of Work responsibilities, (2) otherwise alter the manner or method in which the Contractor performs any Contract or Statement of Work responsibilities, and (3) implement any other action that EOVS may deem appropriate.

23. Cover

EOVS may provide or procure the services reasonably necessary to cure any default by the Contractor if, in EOVS’s reasonable judgment: 1) the Contractor’s default is not so substantial as to require Contract termination; 2) reasonable efforts to induce the Contractor to cure are unavailing; and 3) the default can be covered by EOVS or another resource without unduly interfering with the Contractor’s continued performance. If EOVS finds it necessary to cover the default under these circumstances, the Contractor shall reimburse EOVS for the reasonable cost of cover.

24. Termination

1. Termination Without Prior Notice

EOVS may terminate this Contract immediately and without prior written notice upon any of the following events:

a. If EOVS determines, in its sole discretion, that the Contractor has materially breached any of its obligations under this Contract or fails to complete obligations under this Contract to EOVS’s satisfaction;

b. If EOVS determines, in its sole discretion, that the Contractor no longer is qualified to be a Qualified Vendor;

c. If EOVS determines, in its sole discretion, that EOVS underutilizes the Contractor under the Contract; or

d. Without cause and without penalty.

Prior to terminating this Contract as permitted in subsection a) above, EOVS in its sole discretion, may provide an opportunity for the Contractor to cure or end any breach. If such an opportunity is provided, but cure is not feasible, or the Contractor fails to cure the breach or end the violation within a time period set by EOVS, EOVS may terminate the Contract immediately upon written notice.

2. Termination with Prior Notice

EOVS may terminate the Contract after written notice thereof to the Contractor in the event that the Contractor fails to accept payment terms offered by EOVS.

25. Suspected Fraud

The Contractor shall notify EOVS in writing within 10 calendar days if it or, where applicable, any of its subcontractors receive or identify any information that gives them reason to suspect that a MassHealth provider or member has engaged in fraud as defined under 42 CFR 455.2. In the event of suspected fraud, no further contact shall be initiated with the Provider or Member on that specific matter without EOVS’s approval.

The Contractor and, where applicable, its subcontractors shall cooperate fully with the Office of the Attorney General’s Medicaid Fraud Division (MFD) and the Office of the State Auditor’s Bureau of Special Investigations (BSI). Such cooperation shall include, but not be limited to, providing, at no charge, prompt access to and copies of any documents and other available information determined necessary by such agencies to carry out their responsibilities regarding Medicaid fraud and abuse, maintaining the confidentiality of any such investigations, and making knowledgeable staff available at no charge to support any investigation, court, or administrative proceeding.

26. Quality Review

EOVS, or its designee, may evaluate, through inspection or other means, the quality, appropriateness, and timeliness of services performed under the Contract.

27. Counterparts

This Contract may be executed simultaneously in two or more counterparts, each of which will be deemed an original, and all of which together will constitute one and the same instrument.

28. Section Headings

The headings of the sections of this Contract are for convenience only and will not affect the construction hereof.

29. Administrative Procedures Not Covered

Administrative procedures not provided for in this Contract will be set forth where necessary in separate memoranda from time to time.

30. Authorizations

This Contract is subject to all necessary federal and state approvals, including but not limited to the Office of the Comptroller, and, where applicable, the Massachusetts Office of the Attorney General.

31. Amendments

The parties agree to negotiate in good faith to cure any omissions, ambiguities, or manifest errors herein. By mutual agreement, the parties may amend this Contract where such amendment does not violate state or federal statutory, regulatory, or waiver provisions, provided that such amendment is in writing, signed by both parties, and attached hereto.

32. Record Retention The Contractor is responsible for maintaining all Contract financial and programmatic records specified by EOVS in accordance with the requirements of Section 7 of the Commonwealth Terms and Conditions. Specifically, the Contractor shall:

1. Maintain all pertinent records in a cost-effective and easily retrievable format.

2. Maintain an off-site storage facility for EOVS-specified records that is outside of the disaster range of the Contractor’s principal place of business and the meets recognized industry standards for physical and environmental security.

3. Take all reasonable and necessary steps to protect the physical security of personal data or other data and materials used by the Contractor. The protection of physical security shall mean prevention of unauthorized access, dissemination, misuse, reproduction, removal or damage to data or materials used by or in the possession of the Contractor.

4. Immediately notify EOVS both orally and in writing if the Contractor has any reason to believe that any data applicable to the Contract have been improperly accessed, disseminated, misused, copied, or removed.

33. Record Keeping, Audit and Inspection of Records

1. The Contractor shall maintain books, records and other compilations of data pertaining to the performance of the provisions and requirements of the Contract to the extent and in such detail as shall properly substantiate claims for payment under the Contract. All such records shall be kept for a period of seven years.

2. EOVS, the Governor, the Secretary of Administration and Finance, the Comptroller, the State Auditor, the Attorney General, or any of their duly authorized representatives or designees shall have the right at reasonable times and upon reasonable notice to examine and copy books, records, and other compilations of data of the Contractor which pertain to the performance of this Contract and to evaluate through inspection or other means the quality, appropriateness and timeliness of the Contractor’s performance under the Contract.

3. EOVS, the Governor, the Secretary of Administration and Finance, the Comptroller, the State Auditor, the Attorney General, or any of their duly authorized representatives or designees shall have the right at reasonable times and upon reasonable notice to inspect and audit the financial records of the Contractor and its subcontractors related to the performance of this Contract.

34. Restrictions on the Use of the Commonwealth Seal

Respondents and Contractors are not allowed to display the Commonwealth of Massachusetts Seal in their response to the RFR or subsequent marketing materials if they are awarded a Contract because use of the coat of arms and the Great Seal of the Commonwealth for advertising or commercial purposes is prohibited by law.

35. Contract Officers

EOVS designates Rashiem Grant, who shall be authorized and empowered to represent EOVS with respect to all matters relating to the Contract. Such designation may be changed during the period of this Contract only by written notice.

The Contractor designates ____________, who shall be authorized and empowered to represent the Contractor with respect to all matters relating to the implementation of this Contract. Such designation may be changed during the period of this Contract only by written notice.

36. Notices

Notices to the parties as to any matter hereunder will be sufficient if given in writing and sent by certified mail (return receipt requested), postage prepaid, or delivered in hand or an overnight delivery service with acknowledgment of receipt to:

To EOVS:

[XXXXX]

Executive Office of Veterans” Services 600 Washington Street, 7th floor Boston, MA 02111-1712 With copies to:

Office of the General Counsel

Executive Office of Veterans” Services 600 Washington Street, 2nd floor Boston, MA 02111 To the Contractor:

EXHIBIT 1 - A

EOVS MEDICAL STAFFING SERVICES REQUEST / RESPONSE

[TEMPLATE]

EOVS requires the following temporary medical staffing services for assignment to [EOVS Location], as set forth below. EOVS may adjust or use alternative forms to request staffing services.

1. Temporary Worker Request Details (to be completed by EOVS)

Assignment Specifics

Position Title(s)*:

Number of Temporary Workers

Hourly Rate (consistent with Rate Card)

Location of Assignment:

Address of Location:

Start Date:

Orientation Date:

Contact at Site:

Anticipated Length of Assignment:

Additional Requirements (if any)

*Job description will be provided with request. If further detail regarding the job requirements is necessary, such detail may be included in part 3, below.

2. Contractor Response (to be completed by Contractor) Contractor will provide [Number of temporary workers available for assignment] for the above-requested assignments. Contractor’s rate for each temporary worker is $___ per [hour/day].

Contractor represents for each temporary worker to be provided for the assignment:

(i) The temporary worker meets all Contractual pre-screening requirements, as set forth Section III of the Contract.

(ii) Contractor has on file an EOVS attestation form for each temporary worker confirming compliance the Contract’s pre-screening requirements.

(iii) Contractor will provide any background check to EOVS prior to assignment of the temporary worker, if required by Section III, with reference to RFR 4.3.

(iv) Contractor will provide any other documentation related to the temporary worker specified in the Contract, upon EOVS request.

3. Any Additional Terms or Conditions

[May include specific facility or agency requirements related to placement, further details regrading job description, etc.] Contractor Authorized Signatory

Date

EOVS Contract Manager Signature

Date

EXHIBIT 1 - B

[Contractor Name] RATE CARD

I. Category [1, 2 and/or 3] Services:

(Hourly rates may differ by region, shift, or other circumstance)

II. Overtime, Holiday, Travel, COVID-19 and other additional charge Overtime Rate: [Amount assessed for employee overtime hours in addition to hourly rate.] Holiday Rate: [Holiday rates specified]. Holiday rate may be charged for hours worked during federally recognized holidays, unless EOVS agrees otherwise.

Travel Rate Add-on: [Additional charge for temporary workers required to travel and secure lodging to perform an assignment] COVID-19 Rate Add-on: [Additional charge for temporary workers for assignments related to COVID-19, as determined by EOVS] III. Conversion Fee Schedule The following schedule sets forth the fees the Contractor may assess in the event EOVS hires a temporary worker for the same position for which the temporary worker was assigned under this Contract, or equivalent position.

IV. Direct Hire Placement Fee In the event EOVS hires a temporary worker referred by a Contractor for the position for which the worker was referred or an equivalent position, Contractor may assess a direct placement fee. The direct placement fee may be assessed after the referred worker begins a permanent position with EOVS. The direct placement fee will be [X%] of the annual starting salary of the worker. No direct placement fee may be assessed if EOVS has independent knowledge of the referred temporary worker.

V. [Any additional applicable rates or terms as determined by EOVS or in the course of contract negotiations.] � EOHHS may change, modify or otherwise adjust the Model Departmental Master Agreement, in its sole discretion during the contract negotiation process. This Model Agreement is provided for informational purposes and is not binding on EOHHS.

Model Master Agreement for Temporary Medical Staffing Services (Contract)