Tempoary Professional Staffing IFB Contract 10012025.docx

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Attached to
Temporary Professional Staffing IFB
Solicitation number
26-482DPH-FINAN-B-49543
Issued by
Illinois

About this file

This is a State of Illinois Invitation for Bid (IFB) from the Illinois Department of Public Health (IDPH) for an indefinite quantity temporary and short-term professional staffing contract. The contract aims to provide IDPH with qualified professional staff to support public health functions during vacancies or emerging public health issues, with staffing needs throughout Illinois and potentially 100% remote or hybrid work arrangements. IDPH anticipates making multiple awards to primary, secondary, and tertiary vendors, with the lowest-priced responsive and responsible bidders receiving contract priority. The initial contract term is 4 years, with options to renew for up to 6 additional years, and the contract covers 74 different professional position types ranging from nurses and epidemiologists to data analysts, communications specialists, and public health researchers.

The contract will be funded through state appropriations, with no maximum dollar amount specified in the document. Vendors must be licensed by the Illinois Department of Financial and Professional Regulation and the Department of Labor, and must provide staffing for positions with specific qualification requirements, including professional licensing, certification, education, and work experience standards. Temporary employees will be paid at rates determined by IDPH at the time of placement, with the vendor adding their direct cost and service fee. The staffing agency will be responsible for all employee-related expenses, including salaries, taxes, insurance, and compliance with labor laws. The contract includes provisions for background checks, performance evaluations, confidentiality requirements, and the potential for IDPH to directly hire temporary employees without additional fees.

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Illinois Department of Public Health Contract Temporary Professional Staffing IFB BidBuy Bid # 26-482DPH-FINAN-B-49543

The Parties to this contract are the State of Illinois acting through the undersigned Agency (collectively the State) and the Vendor. This contract, consisting of the signature page and numbered sections listed below and any attachments referenced in this contract, constitute the entire contract between the Parties concerning the subject matter of the contract, and in signing the contract, the Vendor affirms that the Certifications and Financial Disclosures and Conflicts of Interest attached hereto are true and accurate as of the date of the Vendor’s execution of the contract. This contract supersedes all prior proposals, contracts and understandings between the Parties concerning the subject matter of the contract. This contract can be signed in multiple counterparts upon agreement of the Parties.

1. SCOPE OF WORK

1.1. OVERVIEW AND PURPOSE

Illinois Department of Public Health (IDPH) is seeking bids for an indefinite quantity temporary and short-term employee staffing service to meet the needs of IDPH during vacancies and/or a response to an emerging public health issue. IDPH staffing requirements do increase during public health emergencies, and IDPH needs to be able to draw upon additional professional service personnel to support our public health mission. Temporary and short-term staffing is needed throughout Illinois, and some positions could be done 100% remotely or a percentage of the time in the office and the rest of the time remotely. IDPH will determine the location and work area at the time of the request. (Examples of the types of services needed by IDPH include what the Agency has listed in 1.2) The Agency anticipates making multiple awards to a primary, secondary, and tertiary vendor. The responsible and responsive vendor with the lowest price will be awarded a contract as the primary vendor; the responsible and responsive vendor with the second lowest price will be awarded a contract as the secondary vendor; and the responsible and responsive vendor with the third lowest price will be awarded a contract as the tertiary vendor. Work will be performed under any secondary vendor contract when the condition occurs that the primary vendor is not able to supply a requested resource during the timeline listed below. Likewise, work will be performed under any tertiary vendor contract when the conditional occurs that the secondary vendor is not able to supply a requested resource under the same conditions as the first vendor.

The resulting contract with the awarded bidders shall have an initial term of 4 years. In no event will the total term of the contract, including the initial term, any renewal terms, and any extensions, exceed ten (10) years. 30 ILCS 500/20-60. Subject to the maximum total term limitation, Illinois Department of Public Health has the option to renew for the following terms: 6-one year or any combination of time not to exceed six years renewal.

1.2. SUPPLIES AND/OR SERVICES REQUIRED:

1.2.1. The vendor(s) must specialize in medical placements and will provide public health professional staff for short-term or temporary positions, depending on the IDPH’s needs. Short-term refers to the time a temporary staff member might be needed, which is a period of more than six months but no more than two years. Temporary refers to the time a temporary staff member might be needed, which is a period of less than six months. The following seventy-four positions shall be available to be requested as they include necessary programmatic and administrative functions in public health disaster preparedness and communicable and infectious disease for the State of Illinois. These positions are needed when IDPH responds to Public Health emergencies. All positions described are general qualifications and or responsibilities. Specific duties or additional qualifications will be outlined in individual fulfillment requests.

1.2.2. All Short-term and Temporary employees are employees of the vendor. The vendor pays all salaries, wages, taxes, deductions, and insurance relating to the personnel furnished under this contract and shall comply with other laws relating to employees, such as the Fair Labor Standards Act, Illinois Minimum Wage Law, City of Chicago Minimum Wage Ordinance, safety and health requirements, Immigration Reform and Control Act.

Placement Requirements

1.2.3. IDPH will provide the vendor with a Request for Placement Form (Exhibit A). This will identify pertinent initial information such as the , qualifications, location and additional skills that the vendor will provide for each position being requested, the number of positions required by IDPH, length of time, hours of work, where work is to be performed, and any special conditions, including but not limited to pre-evaluation requirements, demeanor appropriate for executive offices and greeting the public, request for a previous temporary employee, specific background check requirement and the ability to handle sensitive and confidential information. Unique and detailed requirements shall be provided in the “special conditions” area of the form if necessary.

1.2.4. IDPH will provide the vendor with agency-determined salaries for each position requested and overtime rates to be accompanied by the vendor's direct cost and service fee to determine the total cost of a temporary employee. All overtime requests must be approved through IDPH at the rate pre-approved by the agency at the time of the temporary employee request.

1.2.5. Unless A designated official from each IDPH program or office requiring temporary employees permits a longer response time, the vendor will initially have 45 days period to fill positions before the secondary vendor in notified. A business day is defined as Monday through Friday, except State holidays, between 8:00 a.m. local time and 5:00 p.m. local time. Observed State holidays are as follows: New Year’s Day, Martin Luther King Day, Lincoln’s Birthday, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, General Election Day even-numbered years only when the election occurs), Veteran’s Day, Thanksgiving, the day after Thanksgiving, and Christmas. If the request comes in after Noon local time on a Friday, the first business day starts at 8:00 a.m. local time on the following Monday.

1.2.6. A designated official from each IDPH program or office requiring temporary employees will determine which positions will be filled first when multiple requests arrive at the same time, or there is an emergency need. If multiple offices or programs request the same type of position simultaneously, the Deputy Director of Finance and Administration will make the final decision on priority.

1.2.7. If the primary vendor is unable to identify and place an individual for placement a temporary staffing employee within forty-five (45) business days. After forty-five business days, the Request for Placement Form must be passed to the secondary vendor.

1.2.8. If the secondary vendor is unable to identify an individual for placement of a temporary staffing employee within forty five (45) business days the Request for Placement Form must be passed to the Tertiary vendor who will have the same forty five (45) business days.

1.2.9. Temporary employees will be requested through email along with the attached Request for Placement Form. In emergencies, the Agency may request employees by telephone, but the Agency must provide a completed release with a Request for Placement Form to the vendor before the temporary staffing employee begins the assignment.

1.2.10. If the Vendor places an employee within their initial required timeframe but the employee fails to start, the request will continue to follow the primary, secondary, tertiary vendor order.

Staffing Requests

1.2.11. The Supervisor over the position being filled will assign tasks, have direct control over the daily activities, and determine the acceptable conduct based on SOI-code-personal-conduct located here: https://cms.illinois.gov/content/dam/soi/en/web/cms/personnel/employeeresources/documents/soi-code-personal-conduct.pdf . An employee should be available for the entire length of the assignment, and every attempt must be made to minimize staffing gaps. Position criteria will be request specific or per request.

1.2.12. Replacements: If any such temporary employee placement fails to adhere to directives or demonstrates that they are not qualified to perform the required duties. Upon notice, the vendor will furnish replacement staffing if assigned temporary staff do not perform the tasks as required, have poor attendance, or engage in misconduct. SOI-code-personal-conduct can be found in the same hyperlink in 1.2.11. the vendor will be notified to replace such temporary employee and must indicate to the IDPH their intent to replace the Temp employee within one week of the change and is allowed an additional 30 day to fill the position before IDPH moves to the next vendor

1.2.13. Any work products, such as reports, drawings, graphs, charts, summaries, etc., produced by the temporary employee as part of the services rendered under this contract shall be provided to and be the Agency's sole property. The vendor and its employees shall enforce strict confidentiality of work or other information obtained or produced under this contract.

1.2.14. Temporary assignments may be deemed remote work, hybrid, or on-site. IDPH defines remote work as an employee working at another location that is not an IDPH location. Remote work will occur at the employee's residence or an approved off-site location. Hybrid means the employee must report to a designated IDPH location three days a week but not all workdays. On-site work is when the employee will complete 100% of the work at the designated IDPH site. The Supervisor approves work locations. IDPH will not provide office equipment for remote work, such as a mouse, keyboard, monitor(s), or docking stations. Temporary Employees cannot take monitors or docking stations home from worksites. A state-issued laptop will be the only equipment IDPH provides for remote work. The temporary employee will also pay for internet at the remote location site. The address the temporary employee puts on the remote work location must be where remote work is performed. The Agency will not pay for travel on the days the temporary employee must be in the office. The Supervisor approves work locations based on the needs of IDPH.

Background Checks and Tests

1.2.15. All temporary staffing employees shall be subject to the same background checks required for full-time State employees. Any temporary employee who does not pass a criminal background check or any other test required by the IDPH is not eligible for placement. The Agency reserves the right to decline any temporary employee if they do not pass the criminal background check or any other test. The vendors shall comply with applicable current and future State, Federal, and local laws and regulations, rules, administrative directives, policies, and procedures of the Illinois Department of Public Health. Failure to do so may result in termination of the temporary employee and the Vendor’s Contract.

1.2.16. Once a temporary employee is located, IDPH will provide a blank consent form for a background check. Upon obtaining the temporary staffing employee’s signature on the consent form, the Vendor shall forward it to the IDPH. The Vendor shall notify the temporary employee of any additional tests and how to complete them. Once all required checks and tests are completed, IDPH will inform the Vendor if the temporary employee is eligible for placement.

Right to Terminate

1.2.17. IDPH or Supervisors reserve the right to terminate the services of any temporary employee whom the IDPH deems unqualified or unable to meet or comply with the IDPH’s standards. Termination of a temporary employee will be effective immediately upon notification to the vendor. The vendor will advise its employee of the termination. The vendor will only be paid for the services the temporary employee provides up through termination. The temporary employee will not be considered terminated until the IDPH notifies the vendor of termination. At the IDPH’s discretion, a temporary employee may be terminated or replaced at any time. All IDPH issued equipment must be returned to the temporary employee’s immediate supervisor.

General Requirements

1.2.18. The vendor is responsible for ensuring that all temporary employees adhere to and conform to all IDPH rules, regulations, and policies. All temporary employees are required to communicate courteously and respectfully.

1.2.19. All temporary employees shall complete mandatory IDPH State of Illinois employee training, including but not limited to State Officials and Employee Ethics Act Training, HIPAA Training, Sexual Harassment Training, and Security Training.

1.2.20. Temporary employees must receive an identification card when deemed appropriate by the IDPH or supervisor. Temporary staffing employees shall carry or wear his/her identification card where it is clearly visible to other personnel while working, as directed by the IDPH’s regulations and/or policy. The vendor will be responsible for returning all identification cards issued to the temporary staffing employees who leave the IDPH when they are transferred to another assignment, terminated, when an individual’s placement expires, or when an updated card is issued. The cards are to be returned to the Agency when they are collected by the vendor.

1.2.21. Communication: The vendor must communicate with the Agency through email, team messaging, phone calls, or written correspondence. Text messages from one phone to another are not allowed. Agreements completed through text messages are considered null and void. All agreements must be in writing through the approved communication mechanism.

Hours of Work

1.2.22. Full-time: Standard work hours will be 7.5 hours a day Monday through Friday. Shifts may include weekend hours and/or evenings as needed by the supervisor. Supervisors may utilize full time employees anywhere from 37-40 hours per week.

1.2.23. Part-time: Standard work hours will be 3.75 hours a day from Monday through Friday. This may include weekend hours and/or evening shifts as the end user needs. End users may utilize temporary employees for as much as 15-20 hours per week, scheduled in coordination with the end user.

1.2.24. Lunch/Breaks: All temporary employees working over 5 hours in one day will have a half-hour or one-hour unpaid meal period at the supervisor’s discretion. This lunch period will be unpaid.

1.2.25. Shortened Workdays: Supervisors reserve the right to shorten the workday of any temporary employee with at least four (4) hours advance notice. The supervisor shall notify the temporary employee of the shortened weekday. Supervisors must notify the temporary employee but must also contact the vendor to advise them of a temporary employee’s shortened workday.

1.2.26. IDPHHH reserve the right to hire any temporary employee on a part-time or full-time basis without any fees or penalties should they be deemed most qualified through a standard hiring process.

Timesheets

1.2.27. Calculation of Daily Time: DPH will pay the vendor for the temporary employee's hours within their scheduled hours. Rounding of time daily will be acceptable by the “Rule of 7”. If it is 7 minutes or less, then round down to the nearest quarter hour; If 8 minutes or more, round up to the nearest quarter hour, providing rounding does not exceed the requested hours

1.2.28. The vendor must maintain complete and accurate accounting records to substantiate all charges and must provide each employee with weekly timesheets.

1.2.29. Timesheets shall be maintained by each temporary employee daily. Time sheets must be signed by the IDPH supervisor and given to the vendor by the temporary employee, the IDPH supervisor attests to the hours the temporary employee has worked

1.2.30. Timesheets shall be the basis for the Vendor’s billing to IDPH. Timesheets containing terms, conditions, or any contract language are expressly objected hereto, and such terms, conditions, or additional contract language will have no force and effect.

Employment

1.2.31. During the term of the Contract, and any extensions or renewals, vendors shall permit Agency or any other division of the State, in compliance with applicable State of Illinois employment and hiring laws, regulations, policies, and collective bargaining agreement requirements, to recruit, consider and/or hire any temporary employee at any time, and shall permit all temporary employees, during non-work hours, to interview and to take other actions reasonably necessary to secure and initiate employment with the State. No additional fee, penalty, cost or other obligation may be imposed upon the State with respect to any aspect of this requirement.

1.2.32. Upon request by the State or a designated other vendor or affiliate, Vendor must provide a list of temporary employees and any other information necessary to transition its temporary employees to the designated new vendor or affiliate. The transferring vendor shall fully cooperate to complete any such transition, and act without delay.

Fraud, Abuse, or Misconduct

1.2.33. Vendors shall timely report suspected fraud, abuse, or misconduct of any State employee, short-term or temporary employee to the Department’s General Counsel immediately.

Special Equipment or Assistance

1.2.34. The vendors, being the employers of the short-term or temporary employee, will work with the agency to provide, by the Rehabilitation Act and the Americans with Disabilities Act, any special equipment or services that are required for a temporary employee to perform the duties that they are assigned.

For procurements conducted in BidBuy, the State may include the BidBuy Purchase Order in this contract, as it contains the agreed-upon Supplies and/or Services

Position Titles and responsibilities.

1.2.35. All position duties and quantities are for bidding purposes and to demonstrate IDPH's volume and needs. They should not be considered a guarantee of any positions or amounts to be filled. All positions will be required at IDPH's discretion. All education and certification requirements will be annotated as described in 1.2.37.

1.2.36. All position quantities listed in this Invitation to Bid are estimates based on previous years. Estimated total are intended for the purposes of bidding and understand IDPH's scope of positions and needs. IDPH is looking to establish an indefinite quantity contract where the vendor's direct cost and service fee will be placed in the pricing book, and IDPH will establish employees’ hourly rate at time of fulfillment request.

1.2.37. All position descriptions are meant to be general position descriptions and not specific to a particular need. The descriptions listed are minimum duties, and additional duties will be part of IDPH’s Request for Placement form when received by the vendor for placement. Specific position duties will vary based on the current needs of IDPH.

1.2.38. The Vendor is responsible for ensuring that all personnel who fill professional positions are licensed and certified to work in Illinois by either the Illinois Department of Financial and Professional Regulation or the Illinois Department of Public Health. Any temporary positions that do not require professional licensing or certification by an Illinois regulatory agency will require job experience equal to a four-year college degree or equivalent. Any position marked with (*) only requires Completion of high school or equivalent. Any position marked with (**) only requires two years of college or equivalent work experience. The vendor must ensure the license and certification will not expire while performing the temporary position. IDPH must have on file any license/certification of temporary and short-term employees additionally any education or experience will have to be made available upon request.

Health Facilities Surveillance Nurse (10 each):

· Prepares federal reports to document survey findings.

· Travels to inspect health facilities (Hospitals, Ambulatory Surgical Centers (ASCs), End Stage Renal Disease Facilities (ESRDs) to determine level of compliance.

Conducts surveys, investigations and monitoring visits of long-term care facilities, skilled and intermediate care nursing homes, shelter care facilities, veteran’s homes and related facilities to determine level of compliance with State Licensure regulations and Federal Medicare/Medicaid (Title XIX and XVIll) certification standards

Epidemiologist (5 each):

· Participates in disease outbreak investigations, including collecting data from local agencies and interviewing cases and controls.

· Assembles data bases and other information, such as literature articles, for analysis of health problems.

· Proposes or initiates epidemiological investigations of communicable disease.

· outbreaks, chronic illness conditions, disease risk factors, or other adverse health outcomes.

· Participates in the design and management of surveillance systems for diseases of public health importance.

· Performs epidemiological and statistical analyses on data and prepares results for review.

· Performs epidemiological analyses of environmental chemical exposure or health effects from such exposure.

· Provides epidemiological analysis or interpretation of data and information for persons having responsibility for program or policy development.

· Identifies or proposes corrective action or interventions to prevent or alleviate public health problems based on epidemiological findings.

· Collects disease or condition surveillance information and analyzes surveillance data.

· Produces routine statistical summary reports and special reports as needed.

· Trains interviewers and clerical staff in the conduct of investigations.

· Conducts previously developed case control, cohort, or cross-sectional studies to identify the incidence, prevalence, or causes of human morbidity or mortality.

· Disseminates results of investigations, special studies, routine surveillance, and analyses of health outcome data.

· Develops and conducts training for local staff in the conduct of investigations.

· Maintains records and prepares reports and correspondence related to the work.

· Performs related work as assigned.

Laboratory Data Entry (15 each *):

Overall purpose is to undertake laboratory, clerical and telephone work within the Lab Sample Area(s):

· To enter patient details and coded test information into the laboratory computer

· system in an accurate and expeditious manner.

· To be familiar with the laboratory computer systems, including confident use of the test/client libraries, TDL intranet and referral database during data entry.

· To be aware of invoicing/billing rules that applies to certain clients and source codes.

· General scanning, filling and archiving of request forms and other hard copy data.

· To be familiar with the telephone system (e.g. placing calls on hold/transferring calls) in order to receive incoming calls to the department and deal with them appropriately, through a broad knowledge of the company’s operations.

· To maintain your own knowledge and skills to perform the job as detailed in this job description. Including actively updating your training record and reading the SOPs provided.

· To maintain a level of service and professionalism as expected, by the company, of the jobholder. Ensuring that all procedures are documented and updated as required.

· To handle queries relating to data entry in a timely and professional manner.

· To report any errors or delays with electronic requests due to non-linking.

Disease Surveillance Coordinators (10 each **):

· Oversees communicable disease surveillance activities in coordination with local hospitals, health care providers and regional epidemiologist, including identifying and investigating outbreaks and communicable disease clusters.

· Reviews laboratory data and communicable disease reports and directs the follow-up response.

· Participates in epidemiological data gathering and analysis and the resulting recommendations for disease control.

· Reviews written and electronic disease reports and electronic laboratory reports to identify reportable conditions.

Research Coordinators (10 each **):

· Interact with the principal investigator regularly, ensuring patient safety and adherence to proper study conduct. Ensure essential documentation and recording of patient and research data in appropriate files per institutional and regulatory requirements.

· Participate in monitor visits and regulatory audits. Coordinates multiple data collection efforts which may include other collaborating agencies or institutions.

· May recruit or oversee recruitment of human subjects, write, and edit reports and manuscripts, develop and monitor reports and work with funding agencies. necessary to test the hypotheses of the research project.

Disease Tracers/Monitors (10 each **):

· Call contacts of newly diagnosed patients. Communicate with contacts in a professional and empathetic manner. Collect and record information on symptoms. appropriate, refer them to testing:

· Call contacts of newly diagnosed patients.

· Communicate with contacts in a professional and empathetic manner.

· Collect and record information on symptoms.

· Provide contacts with approved information about Idaho quarantine procedures, and if

· appropriate, refer them to testing.

· Contact tracers will follow the script to inform contacts about the importance of

· quarantine and what to do if symptoms develop.

· Maintain daily contact with supervisor.

Medical Consultants (20 each):

· Helps doctors, public health staff, and clinical healthcare facilities improve their business or management practices.

· Their responsibilities include examining business practices and making recommendations as to how to increase revenue, efficiency, and patient satisfaction.

Data Analysts (10 each **):

Data analysts work with data to solve problems and answer questions for a variety of industries. Their responsibilities include:

· Data collection and analysis: Data analysts collect and analyze data to find useful information.

· Data cleaning: Data analysts clean raw data to remove errors, duplicates, and outliers. This ensures the quality of the data so that interpretations are accurate.

· Data visualization: Data analysts use charts, graphs, and maps to present data in a way that's easy to understand.

· Statistical analysis: Data analysts use statistical techniques to interpret patterns and behaviors in data.

· Report generation: Data analysts generate reports and present their findings to stakeholders, employers, and colleagues.

· Communication: Data analysts communicate their findings to company leadership and other stakeholders.

· Database management: Data analysts manage and maintain databases.

· Varying combined technical experience with Excel, Jupyter Notebook, GIS, SPSS, R, Python, SAS, Minitab, PowerBI, PowerAutomate, SQL, Machine learning, and Tableau

Public Health Hazard Planners (5 each):

· Role focuses on disaster preparedness that instructs the public on how to prepare for disasters, both man-made and natural. The emphasis is on developing proactive approaches to public health and disasters as opposed to a general reactive approach. The all-hazards approach is a comprehensive emergency preparedness framework that considers the full scope of emergencies or disasters when planning for response capacities and risk mitigation efforts.

Outbreak Investigator (12 each **):

· Coordinates overall epidemiological processes, including the identification of team members, regular team communications, development of the investigation steps, statistical analysis, and the steps needed to move the outbreak investigation to conclusion. Provides outbreak management expertise to the investigation. Assist in Outbreak Investigations through data collection, case interviews, contact tracing, education, and prevention.

Medical Consultants (5 each):

· Helps doctors, public health staff, and clinical healthcare facilities improve their business or management practices. Their responsibilities include examining business practices and making recommendations as to how to increase revenue, efficiency, and patient satisfaction.

Infection Preventionist (IP) (5 each **):

· The IP is responsible for the implementation and review of the facility's infection prevention program. The IP ensures that existing standards and guidelines of applicable professional organizations and regulatory and governmental agencies are incorporated into the program. Plan, implement, and evaluate infection prevention and control measures. Monitor and investigate known or suspected sources of infections in order to determine the source and ensure control.

Administrative Support (15 each *):

· Manage office duties including telephone, correspondence and processing of permit, applications, etc.

· Organize and schedule meetings and appointments.

· Organize office operations.

· Post agendas for program/board meetings and attend and compose minutes.

· Looks at process flow to improve operational efficiency and quality in public health programs.

· Recordkeeping of facilities inventory and/or services.

· Budget management and tracking.

· Developing office protocols.

· Recruiting, training, supervising and scheduling staff.

Pharmacy Technician (10 each **):

Assists pharmacists by stocking, labeling, maintaining records, processing prescriptions, and other duties as needed. Common tasks and duties include:

· Packing and labeling a prescribed medication.

· Processing insurance claims.

· Tracking inventory.

· Preparing compounded medications using sterile and non-sterile processes.

Public Health Pharmacy Lead (4 each):

Responsibilities include:

· Program leadership: Set goals, objectives, and direction for the pharmacy program.

· Staff management: Lead a team of pharmacy technicians and/or contractor pharmacists and ensure a fair workload for the pharmacy staff.

· Training and mentorship: Provide guidance and mentorship to junior staff to help them develop leadership, clinical judgment, and interpersonal skills.

· Policy development: Develop policies and procedures.

· Program evaluation: Evaluate the effectiveness of programs.

· Technical expertise: Serve as a technical expert and resource for pharmaceutical matters.

· Patient safety: Ensure that pharmacy services support patient safety, experience, and access.

· Strategic direction: Provide strategic direction and decision making for the pharmacy department.

· Staff support: Serve as a support person for the pharmacy staff.

· Program development: Direct, develop, implement, and evaluate specific program areas within the pharmacy.

· Process maintenance: Maintain and develop processes, procedures, and actions to ensure a safe and efficient environment.

· Risk identification: Identify risks and issues in the procurement and receipt.

Public Health Budget Analysts (4 each **):

Perform complex budget development, formulation and/or execution functions for substantive public health programs or administrative budget areas. Work with managers and program specialists in the development of annual work plans and schedules for the execution of approved budgets. Budget Analysts are responsible for reviewing an organization's budget and evaluating budget proposals to determine the optimal allocation of project funds. Responsibilities include:

· Budget development - Working with managers and program specialists to develop budgets for programs and projects.

· Budget monitoring - Comparing actual results to projected activities to identify variances and discrepancies.

· Budget review - Reviewing budget proposals and funding requests for accuracy, completeness, and compliance with regulations.

· Budget explanation - Explaining funding requests to the public, legislators, and others in the organization.

· Budget analysis - Analyzing proposed plans and finding alternatives if projected results are unsatisfactory.

· Budget guidance - Providing financial guidance and leadership to program partners to help them achieve their public health goals.

· Legislation review - Reviewing and analyzing existing and proposed legislation, appropriation language, executive orders, and OMB circulars and bulletins.

· Budgetary recommendations - Providing expert advice and recommendations for budgetary actions.

· Must have good analytical, communication, math, and writing skills.

· Experience working with healthcare data, such as claims, testing results, and pharmacy data, is preferred.

Public Health Economists (4 each):

· Analyze financial and non- financial data to equip leaders with information to build and maintain public health policies and program activities.

· Uses data-driven in- sights within and across the agency to evaluate programs.

Public Health Communications Specialists (4 each **):

Creates communication strategies, messages, and products to educate the public, news media, and other audience segments on health issues. Reports to Lead PIO and/or Communications Director. Duties can include:

· Communication strategies: Create and implement effective communication strategies for agency.

· Internal and external communications: Coordinate the flow of internal and external communications, such as newsletters and memos.

· Media relations: Manage media inquiries, arrange interviews and statements, and communicate with media regularly.

· Content creation: Write content for a company website, including press releases, blog posts, and infographics.

· Events: Plan events, seminars, and press conferences.

· Stakeholder relationships: Build relationships with influencers and key stakeholders.

· Collaboration: Collaborate with the marketing team.

· Media coverage: Monitor and analyze media coverage.

· Demonstrated experience in: Presentation skills, Writing skills, Proficiency in MS Office, Knowledge of SEO and Google Analytics, and Experience with social media marketing campaigns.

· Media updates

· Press releases

· Social media platforms: respond, update, mitigate in rumor control, monitor and analytics.

· Website updates, monitoring and analytics.

· Intranet updates

· Public relations

Technical Writer/Content Developer (5 each **):

· Convey complex medical information in a clear, concise, and accessible manner.

· Plan, develop, organize, write new public health-related content,

· Edit existing operational procedures and manuals to include white papers, concept papers pitch papers.

· Requires a deep understanding of medical terminology, the ability to simplify intricate concepts, and a knack for detailed precision.

Medical writer (4 each):

· Responsible for writing documents, articles, journals, brochures, and product manuals for organization.

· Topics vary by program area, e.g. but not limited to clinical trials, treatments, procedures, medical devices, pharmaceutical drugs, medical research/breakthroughs, and other educational materials.

Public Health Information Officer (PIO) (3 each **):

· Media relations -PIOs build relationships with media professionals like reporters, journalists, such as reporters and editors. They act as the organization's point of contact for media inquiries, providing accurate and timely information.

· Crisis communication - PIOs provide information and answer inquiries from the public and media about emergencies and crises.

· Communication - PIOs communicate with the community about the department's responsibilities and daily duties through internal and external communication.

· Accuracy and transparency -PIOs ensure that information released to the public is accurate, transparent, and delivered in a timely manner.

· Proactive communication -PIOs foster proactive communication and community engagement.

· Problem-solving skills - PIOs exercise excellent judgment and creative problem-solving skills, including negotiation and conflict resolution.

· Internal communications - PIOs keep staff informed about organizational policies, procedures, and important updates.

· PIOs may also develop guidelines and procedures for distributing information, provide visual materials and handouts for press releases, and organize meetings and press conferences.

Disease Tracer (10 each):

· Responsible for investigating infectious/communicable disease cases by interviewing infected individuals to determine the source of illness and identify close contacts.

· Analyze public health issues, develop effective methods for case management, and manage case investigation data while ensuring confidentiality.

· Role includes locating suspects or contacts and arranging for medical evaluations as needed.

Public Health Sanitarian (15 each **):

Primary role is to enforce environmental health laws and codes, and to ensure that public health is protected by managing environmental factors. Responsibilities can include:

· Inspections: Sanitarians perform inspections of private businesses, public areas, and other locations to identify health code violations and potential hazards.

· Investigations: Sanitarians investigate environmental complaints, such as improper sewage disposal, rodent infestations, and housing code violations.

· Record-keeping: Sanitarians keep records of their findings.

· Representing the Environmental Health Service: Sanitarians may represent the Environmental Health Service on appeals.

· Educating the public: Sanitarians educate the public on how to reduce contamination and spread disease.

· Developing protocols: Sanitarians develop protocols for public and industrial hygiene.

· Making health and safety decisions: Sanitarians make difficult health and safety decisions.

Contact Tracer (25 each *):

· Responsible for reaching out to individuals who have been exposed to COVID-19, providing them with health education and guidance. This non-licensed position supports public health departments in preventing the spread of the virus by identifying and notifying contacts, collecting relevant health information, and advising on quarantine and testing procedures monitoring the health of patients and the contacts of patients who have been recently diagnosed with a disease.

· Identify and gather information about symptoms, exposure and travel history, and close contacts of people diagnosed with communicable diseases.

Contact Tracing Team Lead (4 each **):

Primary responsibility of daily monitoring a team of Contact Tracers. Duties include:

· Assigns contacts to Contact Tracers, considering caseload and other factors, as appropriate.

· Perform quality assurance checks on completeness of interviews.

· Verify team members are following all scripts, policies, and procedures provided by Health Department

· Verify team members are complying with DPH HIPAA training regarding confidential information related to personal information.

· Communicate questions, comments, concerns and/or feedback to the Supervisor (e.g., system issues)

· Regularly check in with team as a group as well as individually in order to relay updates and coach interviewers on best practices.

· Communicate to team members any changes around quarantine procedures, testing resources, contact monitoring procedures, steps to follow if symptoms develop, guidance on social distancing and infection control to assure they’re providing up to date and accurate information to contacts.

· Demonstrate the ability to professionally and effectively

· Manage a team of interviewers during a time of crisis and distress.

· Apply sound critical thinking and judgement skills.

Disease Case Investigator Coordinator (10 each):

· Responsible for investigating communicable disease cases environmental exposure cases by interviewing infected individuals to determine the source of illness and identify close contacts. Analyze public health issues, develop effective methods for case management, and manage case investigation data while ensuring confidentiality. Role includes locating suspects or contacts and arranging for medical evaluations as needed.

Public Health Biostatistics Data Analyst (10 each):

· Data analysis - Collecting, analyzing, and interpreting data from a variety of sources to support public health initiatives.

· Program management - Planning, managing, and evaluating public health programs, projects, and studies

· Reporting - Generating reports to help stakeholders and policymakers make informed decisions

· Policy development - Supporting the development and evaluation of public health policies and programs

· Compliance - Ensuring compliance with legal and ethical standards on data privacy and confidentiality

· Communication - Presenting and communicating findings to health practitioners, policymakers, private organizations, and the public

· Research - Conducting research and analysis on public health issues

· Education - Educating individuals, organizations, and the public at large about specific health concerns

· Quality improvement - Leading quality improvement work using Lean process improvement techniques

· A bachelor's degree in public health or health management is required for a public health analyst role.

Data Administrator (5 each **):

· Assess community health issues

· Collects data from multiple sources

· Ensure compliance

· Compiling and organizing data

· Determines targets/comparable reference data

· Develops reports and presentation

· Write grant proposals

· Communicate analytic insights to varying audiences

· Perform data scrub, standardization, quality checks

Medical/Public Health Information Specialists (5 each **):

· Compile, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the healthcare and public health system.

· Analyzes and evaluates data to make appropriate communications recommendations for management.

· Coordinates and oversees a wide variety of information and communication activities for the department such as press conferences, media events, tours, outreach events, and related activities.

· Organizes information and collection by studying, analyzing, interpreting, and classifying data. Resolves retrieval problems to meet requirements.

· Prepares reports by collecting, analyzing, and summarizing information.

· Prepares reference for users.

Disease Ecologist (5 each):

Studies disease patterns in populations and how pathogens interact with their environment. Their responsibilities include:

· Data collection: Gathering information on disease outbreaks and tracking their sources.

· Studying drug resistance: Researching how viruses and drugs resist each other.

· Predicting outbreaks: Using computer models to forecast health trends and outbreaks.

· Adapting control techniques: Modifying disease control techniques to meet local conditions and address environmental, economic, or political concerns.

· Developing ecological solutions: Working to develop ecological solutions to control disease transmission.

· Develop reports on their studies.

· Provide guidance to the public, businesses, and government officials on health risks and environmental hazards.

· Prepare presentations and technical reports to explain their findings and research.

Senior Emergency Response (5 each):

· Responsible for planning and leading the responses to natural disasters and other emergencies. Directors work with government agencies, nonprofits, private companies, and the public to develop effective plans that minimize damage and disruptions during an emergency.

Federal Public Health Grants Manager (5 each):

· Responsible for planning, managing, assisting and/or overseeing activities including billings, collections, cash draws, deposits, or disbursements of federal grant funds. Administer grants and agreements. Negotiate terms and conditions of grants and agreements to include costs, schedules, and oversight/compliance responsibilities. Develop and implement grant management policies, procedures, and resources. Provide technical assistance to program managers, recipients, and subrecipients.

Health Educator (5 each):

Support the health of communities, such as schools, regions, LHDs, or demographic groups. They don't provide individual care, but instead teach people about practices that can improve their mental and physical well-being. help improve the health of their community by teaching people about health practices and training other care providers. Their responsibilities include:

· Assessing health needs: Evaluating the health needs of individuals and communities.

· Developing programs: Creating programs, materials, and events to educate people on health topics.

· Evaluating programs: Assessing the effectiveness of educational materials and programs.

· Helping people find resources: Helping people find health services or information.

· Training care providers: Training other care providers.

Environmental Health Technician (10 each):

· Inspect public spaces, businesses, facilities, and other areas to ensure that there are no environmental, health, or safety hazards. Set up and maintain equipment to monitor pollution levels. Perform laboratory and field tests to monitor the environment and investigate sources of pollution, including those affecting health.

Laboratory Scientist (12 each):

· Perform lab tests, research diseases, and analyze results to help prevent and control disease and environmental pollution. Some of their responsibilities include Testing: Performing tests on lab samples, such as environmental and vector testing

· Research: Researching diseases and infections

· Analysis: Analyzing test results

· Disease surveillance: Monitoring for disease outbreaks and diagnosing new and recurring diseases.

· Toxicology: Conducting toxicology tests

· Safety monitoring: Monitoring the safety of food supplies, drinking water, and recreational water.

Researcher (12 each):

Primary function is to perform test and analyze from lab samples to help detect threats to public health. These samples may come from the environment, humans or animals. Duties include:

· Reporting findings - Public health laboratory researchers report their findings to other public health or healthcare professionals.

· Researching new technologies - Public health laboratory researchers research new technologies that may be used in the future for lab testing.

· Developing and reviewing procedures - Public health laboratory researchers develop and review written procedures for laboratory testing and develop and maintain recordkeeping methods.

· Training new hires - Public health laboratory researchers train new hires. Cleaning and maintaining.

· Public health laboratory researchers clean and maintain the laboratory area.

· May also work on water bacteriology and chemistry, enteric, human body specimen analysis, Bio Watch.

Outbreak Investigation Specialist (5 each):

· Facilitate investigations and follow-up on reported cases and outbreaks of communicable disease. Coordinates overall epidemiological processes, including the identification of team members, regular team communications, development of the investigation steps, statistical analysis, and the steps needed to move the outbreak investigation to conclusion. Provides outbreak management expertise to the investigation.

Public Health Disease Preparedness Researcher (5 each):

· Responsible for assessing community preparedness in the event of a natural or manmade threat.

Environmentalist (5 each):

· Collect and compile environmental data from samples of air, soil, water, food, and other materials for scientific analysis. Analyze samples, surveys, and other information to identify and assess threats to the environment. Develop plans to prevent, control, or fix environmental problems, such as land or water pollution.

Public Health Engineer (5 each):

Develop systems and policies to prevent illness and injury to the public. Responsibilities include:

· Designing systems: Public health engineers use design tools to develop systems to prevent illness and injury. They may design public and private sewage disposal and treatment systems, and private water supply systems.

· Inspecting facilities: Public health engineers inspect public health facilities and systems to ensure they are sanitary. They may evaluate sanitation conditions in hotels, restaurants, parks, and other meeting places.

· Enforcing regulations: Public health engineers enforce sanitary codes and health laws. They may conduct field inspections to ensure compliance with local and state ordinances.

· Educating the public: Public health engineers may send out memos and notifications to citizens to educate them.

· Advising on safety: Public health engineers may advise on safety regulations.

· Investigating improper conditions: Public health engineers may investigate improper conditions.

· Writing reports: Public health engineers may write technical reports.

Public Health Physician (10 each):

Focus on improving the health of a community, rather than treating individual patients. Their responsibilities include:

· Developing programs: Public health physicians create and implement public health initiatives and programs.

· Researching: They study medical conditions and diseases to identify risk factors and problem areas.

· Educating: They provide medical advice and education to the community, including information on healthy living, safe work practices, and inoculation schedules.

· Advocating: They speak up for public health and champion health equity and social justice.

· Monitoring: They work to keep epidemics under control and minimize their spread.

· Counseling: They may provide patient counseling on public health concerns, such as tobacco use reduction, firearm safety, and sexual practices.

· Clinical trials: They may set up and perform clinical trials in partnership with an academic institution.

· Data collection: They gather data to analyze and assess public health problems.

· Identifying gaps: They identify gaps in…

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