Technical Exhibit - E - Customer Complaint Record.xlsx
XLSX spreadsheet 21 KB Posted
- Attached to
- Laundry and Dry Cleanoing Services
- Solicitation number
- W91RUS25RA011
About this file
The file is a Technical Exhibit template for a Customer Complaint Record, associated with a Laundry and Dry Cleaning Services Blanket Purchase Agreement (Solicitation Number W91RUS25RA011) issued by the Department of the Army Materiel Command Army Contracting Command Aberdeen Proving Ground. The template provides a structured form for documenting customer complaints, capturing critical details such as date, time, complainant information, specific complaint description, contractor's perspective, actions taken, validation, contract reference, and signatures from both the contractor and Contracting Officer's Representative (COR).
The solicitation is for a Blanket Purchase Agreement (BPA) for laundry and dry cleaning services, with responses to be submitted through the PIEE (Procurement Integrated Enterprise Environment) solicitation module. The template suggests a comprehensive approach to tracking and resolving customer service issues, indicating a focus on quality control and customer satisfaction within the laundry and dry cleaning services contract.
View the file
Other files
Show all 22
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Customer Complaint Record
| Customer Complaint Record | Date: | ||
| Time: | |||
| Unit/Organization: | Building Number: | First Name: | |
| Last Name: | |||
| Email: | |||
| Phone Number: | |||
| Complaint: |
Contractor Perspective:
Actions taken by contractor:
Validation:
Contract Reference:
Contractor was informed: Date: Time:
Contractor Signature: COR Signature:
Date: Date:
File details come from the government source that posted it. Updated .