Technical Exhibit - E - Customer Complaint Record 26-Q-A029.xlsx
XLSX spreadsheet 19 KB Posted
- Solicitation number
- W911RX-26-Q-A029
About this file
This file is a template for a Customer Complaint Record form designed for use under the Laundry and Dry Cleaning Services contract at Fort Bliss, Texas (Solicitation W911RX-26-Q-A029). The form is a blank template with no specific complaint data entered and does not address required products or services. It serves as an appendix or exhibit to the contract documentation rather than substantive contract content.
The form provides a standardized mechanism for documenting customer complaints related to laundry and dry cleaning service delivery. It includes fields for recording the date, time, complaining party information (name, email, phone), the nature of the complaint, the contractor's perspective and response actions, validation status, and signatures from both the contractor and the Contracting Officer's Representative (COR), along with associated dates and times for each action. This template would be utilized during contract performance to maintain a complaint management record for the Fort Bliss installation-level laundry services operation.
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Text version
Customer Complaint Record
| Customer Complaint Record | Date: | ||
| Time: | |||
| Unit/Organization: | Building Number: | First Name: | |
| Last Name: | |||
| Email: | |||
| Phone Number: | |||
| Complaint: |
Contractor Perspective:
Actions taken by contractor:
Validation:
Contract Reference:
Contractor was informed: Date: Time:
Contractor Signature: COR Signature:
Date: Date:
File details come from the government source that posted it. Updated .