Tab_12_-_Position_Descriptions.pdf

Proposal Submitted to:

Arizona Department of Corrections

Request for:

750 Minimum and Low Custody Contract Beds Solicitation Number BPM004542 August 03, 2022

Jennifer Houston 4955 Technology Way Boca Raton, Florida 33431 Tel: 866.301.4436/561.893.0101 jhouston@geogroup.com

R

TAB 12

Florence West Correctional & Rehabilitation Facility

Position Descriptions

TAB 12

Position Descriptions

Title Page Table of Contents

Position Descriptions

Proposal Submitted to:

Arizona Department of Corrections

Request for:

750 Minimum and Low Custody Contract Beds Solicitation Number: BPM004542 August 03, 2022

Job Description Titles Index Florence West Correctional and Rehabilitation Facility

Job Description Title Staffing Plan/Alternate Title

Executive Office Facility Administrator Asst. Facility Administrator Assistant Facility Administrator Administrative Assistant Human Resources Manager Training Administrator Compliance Administrator Investigator Offender Information Unit Supervisor (Records Supervisor)

Offender Information Unit Supervisor

Offender Information Unit Clerk (Records Clerk)

Offender Information Unit Clerk

Secretary Receptionist Business Support Business Manager Accounting Clerk Accounting Clerk – Inmate Banking Accounts Payable Clerk Commissary Supervisor Payroll Clerk MIS Specialist Maintenance Maintenance Supervisor Maintenance Technician Food Service Food Service Manager Food Service Production Supervisor Cook Supervisor Health Services Health Services Administrator Director of Nursing Registered Nurse RN Licensed Practical Nurse LPN Medical Records Clerk P/T Physician Physician P/T Nurse Practitioner Nurse Practitioner P/T Dentist Dentist P/T Dental Assistant Dental Assistant

Job Description Titles Index Florence West Correctional and Rehabilitation Facility

P/T Psychologist Psychologist P/T Psychiatrist Psychiatrist (Contract) Optometrist Optometrist (Contract) Programs Academic Instructor Librarian Clerk Classification Manager Case Manager Chaplain Case Manager, Transitional CoC Transitional Case Manager Data Entry Clerk – CoC Security and Correctional Officer Chief of Security Shift Supervisor Assistant Shift Supervisor Officer

Executive Office

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, but are intended to accurately reflect principal job elements.

JOB DESCRIPTION

Job Title: Administrative Assistant Position Code: 212012

Exemption Status: Non-Exempt Department: Executive Office

Reports To: Varies Division:

Date Created: July, 2022 Supervises: None

Supersedes: N/A Facility: Florence West

Correctional and

Rehabilitation Facility

Current Effective

Date:

July, 2022

Summary

This position provides administrative and clerical support for the facility. Duties may be complex in nature and may involve access to confidential information.

Primary Duties and Responsibilities

• Assists in daily business of managers which includes general office work, answering phones, typing letters, sorting and distributing mails.

• Performs a variety of confidential and complex administrative duties for the senior management.

• Coordinates the efficient operation of the office by maintaining confidential and general files and manuals, ordering supplies, and performing all other relevant duties for senior management.

• Coordinates and completes associated business reports. Researches, prepares, and edits memos, letters, reports, and presentations.

• Orders office supplies, schedules and coordinates meetings and appointments, and makes travel arrangements.

• Assures that all assigned projects are complete in a timely and efficient manner and follows-up on administrative details.

• Performs other duties as assigned.

Minimum Requirements

• High school diploma or equivalent required. College level courses preferable but not mandatory.

• Two (2) years experience as a secretary or administrative assistant.

• Must be proficient in Microsoft Word, Excel, Power Point, Outlook and use of the Internet.

• Ability to handle moderate assignments under general supervision.

• Excellent oral and written communications skills and organizational skills.

• Must maintain a high level of confidentiality.

• Ability to be punctual for work and meetings.

• Ability to interact effectively with co-workers.

• Ability to understand and follow posted work rules and procedures.

• Ability to accept constructive criticism.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• Ability to work effectively as a member of a team.

• Ability to use personal computers and associated software applications.

Working Conditions: Encountered on a regular basis as part of the work this job performs.

NEVER OCCASIONALLY FREQUENTLY CONTINUOUSLY

(0-30%) (31-60%) (61-100%)

LIFTING OR CARRYING

1-10 LBS X

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE SHOULDER LEVEL X

DRIVING AUTOMATIC EQUIP. VEHICLES X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

TEMPERATURES

X

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, Job Title: Asst. Facility Administrator

Position Code:

Exemption Status: Exempt Department: Executive Office

Reports To: Facility Administrator Division:

Date Created: July, 2022 Supervises: Facility Staff

Supersedes: N/A Facility: Florence West Correctional and Rehabilitation Facility

Current Effective

Assists the Facility Administrator in developing, supervising, and implementing standards, policies, and guidelines for the facility. Assists in overall administration of the facility.

• Directs all department functions, activities and supervision of personnel.

• Directly responsible for performance control activities of the operations and safety sections.

• Ensures adequate procedures, post orders, staff, staff training methods, equipment and space are established in all operations of the security department to ensure safety and security of staff, visitors, inmates and facility.

• Directs the work of other employees. This includes the selection, hiring, evaluating job performance, employee training/development, promoting and any disciplinary action, including termination.

• Prepares departmental progress reports.

• Reviews activities and operations of the operations departments to determine progress toward stated goals and objectives.

• Monitors staff effectiveness and conducts physical inspections of facility to assure compliance with policies and procedures.

• Assists staff members through individual and group conferences in analyzing problems and in improving their skills.

• Assists in efforts to assure continuing, coordinated community planning for needs of inmates.

• Responds on a 24-hour, 7-day basis to significant unusual occurrences.

• Required to function as facility administrator in his/her absence.

• Performs other related duties as assigned.

• High School diploma or equivalent certification required.

• College coursework and advanced training in behavioral sciences, correctional services or related field preferred.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• Minimum of ten (10) years experience in corrections or related field with experience in the field of corrections at the level of mid-management required. Knowledge of program objectives, policies, procedures and requirements for managing a secure correctional facility.

• Must be mature, flexible, intellectually alert, able to command the respect and confidence of inmates and staff.

• Ability to pass the Immigration and Custom Enforcement (ICE) and Department of

Homeland Security (DHS) background checks including, but not limited to, criminal history, Department of Motor Vehicles (DMV), employment history and credit

• Working knowledge of Immigration and Customs Enforcement (ICE) Performance

Based National Detention Standards preferred.

• Working knowledge of ACA Local Detention Standards preferred.

• Experience working with female detainees preferred.

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE

SHOULDER LEVEL

X

DRIVING AUTOMATIC

EQUIPMENT VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, Job Title: Compliance Administrator Position Code: 212005

Reports To: Facility Administrator Division: Administration

Date Created: July, 2022 Supervises: None

Supersedes: N/A Facility: Florence West

Correctional and

Rehabilitation Facility

Current Effective

This position serves as the facility’s subject matter expert on all compliance and accreditation issues. Develops, maintains, and revises all assessment instruments to monitor the success of a facility’s compliance activities. Develops reports for management regarding the facility’s compliance and accreditation areas. Recommends process improvements as necessary. Solely accountable for communicating rules, regulations, and guidelines to all impacted areas throughout the facility. May be assigned to projects that may impact the region or organization.

This position also serves as the facility’s liaison regarding the interpretation of all compliance and accreditation policies and guidelines. Finally, this position acts on behalf of the organization when compliance and accreditation audits occur.

• Reviews and assesses all functional areas within the facility to identify compliance issues.

Documents reviews through formalized reports with an assessment of the issues and recommendations for improvement.

• Develops effective instruments to determine whether departments are in compliance.

• Meets with department managers to determine whether the area is in compliance with the organization, contracting client, or outside party. When non-compliant, partners with department managers to develop strategies to gain compliance.

• Serves as the facility’s subject matter expert in the area of interpreting the compliance and accreditation criteria based on organization, contracting client, or outside party requirements.

• Validates that the facility’s policies and procedures are in compliance with organizational, contracting clients, or outside party’s guidelines.

• Performs facility level operational reviews and audits of all functional areas as required by a published schedule, accurately reporting any findings of noncompliance, and recommending appropriate corrective actions.

• Collects and reports to a compliance or accreditation party.

• Serves as the facility’s liaison to the organization, contracting client, or other outside party to ensure that all inquiries are responded to in a timely manner. Ensures effective working relationships with a variety of employees, contracting agents and the general public.

• Presents information on compliance and accreditation issues to the facility.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• Ensures the effective implementation of the organization’s Quality Control Program (QCP).

• Analyzes departmental operations and develops action plans to improve service delivery systems.

• Maintains all database and paper documentation on the facility’s compliance and accreditation programs.

• Bachelor’s degree in business administration or related field along with three (3) year experience in a corrections, law enforcement or related capacity. Experience needs to demonstrate an understanding for the facility’s operations while being able to compare them to organizational, contracting client, and other outside party’s compliance and accreditation policies and guidelines. (A high school diploma or GED with five (5) years of progressive experience in corrections, law enforcement or related fields may be substituted based on management’s discretion.)

• Experience in compliance, accreditation, and quality management highly desirable.

• Above average verbal and written communication skills. Must be able to make presentations to employees at all levels of the facility. Must be able to write cohesive and comprehensive documentation.

• May be required to travel.

• Ability to work with computers and the necessary software typically used by the department.

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE SHOULDER LEVEL X

DRIVING AUTOMATIC EQUIP. VEHICLES X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, Job Title: Facility Administrator Position Code: 21272T

Reports To: RVP, Regional Operations Division: Administration

Date Created: July, 2022 Supervises: Facility Staff

Supersedes: N/A Facility: Florence West

Correctional and

Rehabilitation Facility

Current Effective

This position is the chief administrator of the facility. Works cooperatively with the regional and local management to develop and attain the goals and objectives of the facility according to the policy direction of the company and within the scope defined by the client agency. Has budgetary responsibility for all facility expenses.

• Plans and provides leadership for the administration, security and treatment programs of the facility. Makes long-range plans and schedules. Sets goals and establishes objectives to achieve such plans.

• Develops and maintains close working relationships with the client departments and their representatives.

• Approves, initiates, interprets and enforces policies and directives for efficient administration. Supplements policies with written guidelines and procedures.

• Directs the activities of all facility functions, assigns duties and delegates authority to accomplish them.

• Delegates the authority for the selection, development and termination of staff, including ongoing staff training, communications and discipline.

• Ensures that adequate procedures, method, and techniques are established in all programs and operations.

• Provides adequate facilities, space and equipment for inmates and staff.

• Ensures the ability of the facility staff to respond appropriately to emergencies.

• Provides proper safeguards and conducts regularly scheduled physical inspections for the health, safety and welfare of inmates and staff and the physical property of the facility.

• Confers with the appropriate corporate or client officials on policy matters.

• Monitors statutory requirements and legal decisions that affect administrative decisions or operations of the facility.

• Analyzes proposals, financial statements, records, statistical reports, budget estimates and justifications for proposed expenditures.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• Develops and maintains close working relationships with government and private agencies including local, state and federal law enforcement units, and the community.

• Responds on a 24-hour, 7-day basis to significant unusual occurrences.

• Performs other duties and responsibilities as needed to ensure the effective and successful operation of the facility.

• Bachelor’s degree in the behavioral sciences or related field supplemented by courses in business administration and a minimum of ten (10) years of work experience in a correctional or detention facility at the minimum level of associate Facility Administrator or Warden of a correctional facility or an equivalent combination of education and work experience required.

• Exceptions may be made concerning supervisory experience if the candidate clearly demonstrates the ability to supervise the proper administration of a correction or detention facility of a substantial number of inmates.

• Must possess a working knowledge of program objectives, policies, correctional laws, applicable court orders, procedures and requirements for managing a secure correction or detention facility.

• Must have strong leadership ability, sound judgment, and effective administrative ability.

Possesses a thorough knowledge and understanding of the objectives and principles of career development and advancement programs. Clearly demonstrates the ability to guide, direct and coordinate the efforts of others.

• Must be mature, flexible, intellectually alert, able to command the respect and confidence of inmates and staff, and philosophically committed to the objectives of the facility.

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE

SHOULDER LEVEL

X

DRIVING AUTOMATIC EQUIP.

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, Job Title: Human Resources Manager Position Code: 212053

Reports To: Regional Human Resources

Director

Division: Human Resources

Date Created: April, 2016 Supervises: None

Supersedes: April, 2016 Facility: Florence West

Correctional and

Rehabilitation Facility

Effective Date: October, 2017

This position focuses on serving the needs, concerns and objectives of both managers and our employees through building effective partnerships and by creating trust and mutual respect. It leads the administration and implementation of Human Resources (HR) policies, programs and practices throughout the facility and acts as the liaison between the facility management and

Regional/Corporate HR.

• Serves as an advisor to the Facility Administrator and facility management on Human

Resources issues.

• Supports local recruiting and outreach efforts in coordination with the centralized recruiting team to meet or exceed monthly and annual recruiting targets in the most efficient and effective manner possible. Ensures a positive candidate and hiring manager experience.

Prepares and maintains personnel records and ensures compliance to procedures for controlling personnel transactions and reporting personnel data. Administers and tracks employee developmental training.

• Assists, coaches and provides guidance for progressive discipline, standards of employee conduct and employee terminations.

• Supports reporting serious staff misconduct to the Office of Professional Responsibility

(OPR).

• Engages employees and acts as a conduit to provide facility management, Regional HR and

Corporate HR insight into employee concerns.

• Responsible for employee onboarding to include data entry into the HR Information system and new employee orientation. Ensures that data entered is accurate and employees have a thorough understanding of Company policies and procedures, to include the information included in the employee handbook.

• Responsible for maintaining records of insurance coverage, retirement plans, and personnel transactions such as hires, promotions, transfers, performance reviews, terminations, and other related personnel and payroll issues.

• Serves as EEO specialist and maintains affirmative action plan.

• Serves as subject matter expert for leaves of absences, FMLA and ADA issues.

• Ensures compliance with Company policies and procedures and develops a thorough understanding of Corporate HR policies and procedures.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• Reviews facility personnel procedures to ensure that they are applicable, effective, and comply with contract requirements, local, state and federal law, and Company policies, procedures.

• Resolves employee personnel inquiries and submits necessary inputs, changes, additions and deletions into the HR Information System for correction. Refers unusual or unresolved problems to Regional HR for further action.

• May manage an assigned human resources staff and perform the duties typically associated with a management level position including hiring, training, and employee development.

• Coordinates grievance and disciplinary hearings and activities.

• Coordinates benefit programs, annual enrollment, and employee wellness program at facility..

• Monitors unemployment claims, assists with appeals and may attend hearings as the Human

Resources representative.

• Partners with facility management to ensure the performance appraisal program is compliant and effective.

• Provides guidance on compensation, bonuses and other recognition programs.

• Monitors and coordinates workers’ compensation claims and may compile information to file workers’ compensation claims for employees and for the insurance carrier.

• Provides necessary referral support for the Employee Assistance Program (EAP).

• High school diploma with a minimum of seven (7) years of progressive professional experience in Human Resources or a Bachelor’s degree from an accredited college or university in Human Resources or related field with five (5) years of experience working in a

Human Resources position.

• Three (3) years supervisory experience preferred.

• Must exhibit leadership qualities to gain the respect of all employees and be able to display confidence when interacting with people at all levels of management.

• Must have the ability and desire to work in a cooperative manner and to make management decisions.

• Experience working with an HR Information System required.

• Must be able to maintain confidentiality at all times due to the handling of sensitive and confidential information.

• Must have the ability to communicate effectively, both verbally and in writing.

• Must have proficiency in Microsoft Office suite (Windows, MS Word, Excel, and

PowerPoint) and other computer programs and software normally used by HR.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, 11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE SHOULDER

LEVEL

X

DRIVING AUTOMATIC EQUIP.

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, Job Title: Investigator Position Code: 212054

Reports To: Facility Administrator Division:

Date Created: July, 2022 Supervises: None

Supersedes: N/A Facility: Florence West

Correctional and

Rehabilitation Facility

Current Effective

Responsible for conducting investigations as directed by the Facility Administrator. Responds to and processes crime scenes. Prepares Investigative Reports.

• Conducts investigative reports by determining appropriate information, interviewing, researching, and other necessary duties to fully understand the nature of the event.

• Writes reports that explain findings.

• May recommendation appropriate action if necessary.

• May supervise and guide non-shift Correctional Officers.

• Acts as liaison between security and other departments.

• Submits daily shift activity reports to ranking authority.

• Reviews reports written by officers during shift and assures the reports are submitted.

• Performs those duties associated with Grievance Coordinator's post order.

• Relays information from supervisors to correctional officers.

• Assures that officers receive on-the-job training and safety training as required.

• Assures that SSI assignments, job descriptions, etc., are appropriate.

• Assures that pre-hearing documentation is correct.

• Assures that daily safety inspections for security areas are documented.

• Counsels officers/inmates as needed.

• Assists in the preparation of employee evaluations.

• High School diploma or GED certificate.

• Four (4) years experience in correctional setting; two (2) of which were a supervisory position.

• Nine months as a Correctional Officer, or; Six months as a Correctional Officer and 24 hours of college courses in Criminal Justice related fields.

• Must have completed an approved training program resulting in a certificate of satisfactory completion.

• Must be a commissioned Corrections Officer.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• Ability to obtain certification for training such as CPR, First Aid and firearms.

• Working knowledge of any and all applicable court orders.

• Working knowledge of GEO policies and procedures and applicable state and federal laws.

• Ability to communicate verbally and in writing in a clear and concise manner.

• Ability to give instructions and have them carried out.

• Ability to coordinate staffing requirement for security supervisors and officers.

• Ability to write communications, documents, policies, court room defenses, contract negotiations, and other required written correspondence.

• Ability to maintain high tolerance to mental stress.

• Ability to understand and carry out moderately complex oral and written instructions.

• Ability to work outdoors in varying climatic conditions.

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE SHOULDER

LEVEL

X

DRIVING AUTOMATIC EQUIP.

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, Job Title: Offender Information Unit

Clerk

(Records Clerk)

Position Code:

Exemption Status: Non-Exempt Department: Executive Office

Reports To: Asst. Facility Administrator Division: Records Management

Date Created: July, 2022 Supervises: None

Supersedes: N/A Facility: Florence West Correctional and

Rehabilitation Facility

Current Effective

This position provides clerical support related to maintaining accurate records for the facility.

Due to the sensitivity of this position, the incumbent needs to exercise discretion and confidentiality related to the work performed.

• Performs data entry and maintenance of computer files.

• Collects and reviews all pertinent documents associated with the legal transfer of detainees.

• Maintains the detainee record for each new detainee that arrives at the facility. Updates files as required.

• Develops and submits required reports relative to the facility detainee file system, as well as other reports as required.

• Audits the detainee file pursuant to facility policy.

• Prepares detainee files for the release of detainees.

• Assists in the detainee release process as required.

• Assists in maintaining facility security, especially in area of responsibility, and promptly reports any violations or security hazards to appropriate supervisory staff.

• Adheres to company policies, procedures, and specific facility regulations including posted special orders and instructions. Maintains strict control of all equipment and supplies used in performance of duty especially those items that could be used for illicit purposes.

• High school diploma or GED certificate.

• Demonstrated experience in office procedures and related clerical duties.

• Ability to interact in a professional manner in both individual and group settings.

• Ability to work with a team of inmates and have the ability to implement team strategy approaches to work assignments.

• Good oral and written communication skills.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• Ability to understand and carry out moderately complex oral and written instructions; to make minor decisions in accordance with rules and regulations as they apply to work problems; to maintain company records; and to meet and deal effectively with the public and inmates.

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE SHOULDER

LEVEL

X

DRIVING AUTOMATIC EQUIP.

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, Job Title: Offender Information Unit

Supervisor

(Records Supervisor)

Position Code:

Exemption Status: Non-Exempt Department: Executive Office

Reports To: Asst. Facility

Administrator

Division: Records Management

Date Created: July, 2022 Supervises: Offender Information Unit Clerk

Supersedes: N/A Facility: Florence West Correctional and

Rehabilitation Facility

Current Effective

Oversees and monitors staff performance in inmate records, receiving and discharge functions.

• Ensures the legality and duration of confinements to the custody of the Attorney General.

• Maintains liaison with the client, the courts, committing agencies, local law enforcement agencies, Federal Bureau of Investigations, U.S. Postal Service, U.S. Parole Commission and many other local, state and federal law enforcement agencies.

• Serves as the institution specialist on law and procedures affecting writs of habeas corpus, removal or extradition to other predictions and must remain abreast of legislation, case law and policy in these areas.

• Analyzes the overall operation of the employees in the department, establishes goals and objectively evaluates their effectiveness and reviews their progress; reviews training and needs for personnel development.

• Insures that institution security procedures relating to processing of inmates, property, and money are observed at all times. Close coordination with the Chief of Security, Business

Manager, Unit Manager, and Case Management Coordinator is essential to the efficient operation of these areas as well as the Records Office.

• Performs internal audits throughout the institution in accordance with those areas affected by the laws and policies relating to the Records Office.

• High school diploma or equivalent. Bachelor's degree highly preferred.

• Five (5) years of supervisory/management experience in a field directly related to the specific duties of the position.

• Knowledge of program objectives, policies, procedures and duties specific to the position.

• Requires expertise in the areas of sentence composition, complex legal situations, insuring the safety and security of inmates and their legal confinement, mail management, records security and maintenance, court process and other data management.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• Working knowledge of the U.S. Criminal Code, Federal Prison Policies, the Code of Federal

Regulations, and relevant courts decisions.

• Must be mature, flexible, intellectually alert, able to command the respect and confidence of inmates and staff, and philosophically committed to the objectives of the institution.

• Skilled in interpreting policies and procedures and appropriate application to work situations.

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE SHOULDER LEVEL X

DRIVING AUTOMATIC EQUIP. VEHICLES X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, Job Title: Receptionist Position Code: 212033

Reports To: Asst. Facility

Administrator

Division:

Date Created: July, 2022 Supervises: None

Supersedes: N/A Facility: Florence West

Correctional and

Rehabilitation Facility

Current Effective

Under direct supervision, this position operates the facility telephone system to direct incoming calls and place outgoing calls. In addition, it greets vendors, customers, job applicants and other visitors, and arranges for transportation services when needed. Finally, this position may provide a variety of clerical support activities as needed.

• Retrieves messages from voice mail and forwards to appropriate personnel.

• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.

• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.

• Answers questions about organization and provides callers with address, directions, and other information.

• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.

• Monitors visitor access and issues passes when required.

• May update appointment calendars.

• Receives, sorts, and routes mail, and maintains and routes publications.

• Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.

• May take payments for services and products.

• May prepare travel vouchers.

• Orders, receives, and maintains office supplies.

• Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.

• Performs other clerical duties as needed, such as filing, photocopying, and collating.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, Minimum Requirements

• High school diploma or general education degree (GED) and one (1) to three (3) months related experience and/or training; or equivalent combination of education and experience.

• Pleasant demeanor, ability to multi-task and provide superior customer service is required.

• Ability to read and comprehend simple instructions, short correspondence, and memos.

Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Ability to perform basic mathematical equations.

• Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

• Experience in office procedures and related clerical duties preferred.

• Ability to provide effective customer service by responding promptly to customer needs, services, and inquiries.

• Ability to maintain confidentiality.

• Ability to listen to others without interrupting and keeping emotions under control.

• Ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; and respond well to questions.

• Ability to treat people with respect.

• Ability to keep commitments; work with integrity and ethically; and uphold organizational values.

• Ability to follows policies and procedures; complete administrative tasks correctly and on time; and support the organization's goals and values.

• Ability to adapt to changes in the work environment; manage competing demands and adapt to frequent change, delays, or unexpected events.

• Must be consistent at work and on time and ensures work responsibilities are covered when absent.

• Must follow instructions and respond accordingly to management direction

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, 11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE

SHOULDER LEVEL

X

DRIVING AUTOMATIC EQUIP.

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, Job Title: Secretary Position Code:

Exemption Status: Non-Exempt Department: Varies

Reports To: Asst. Facility Administrator Division:

Date Created: July, 2022 Supervises: None

Supersedes: N/A Facility: Florence West

Correctional and

Rehabilitation Facility

Current Effective

Performs a variety of clerical, administrative and general office duties, requiring knowledge of the department’s operation and company polices and procedures.

• Transcribes letters, memos and reports using typewriter or word processor.

• Screens telephone calls, incoming mail, publications and other correspondence. Routes or handles calls and mail not needing supervisor’s attention.

• Maintains calendars and schedules appointments as needed.

• Handles matters of a routine nature, such as composing replies to correspondence, following up on pending issues and preparing summary information for supervisor’s review. May be authorized to make decisions on routine matters as delegated by supervisor.

• Organizes and maintains files, correspondence, records and confidential information.

• Schedules appointments, meetings and conferences; notifies attendees and prepares agendas as directed. May prepare materials for presentation and take meeting minutes.

• Receives, greets, and screens visitors.

• Makes travel arrangements for supervisor.

• May carry out special projects and assignments as requested; compiles, analyzes and prepares data for administrative support and presentations.

• May monitor inventory levels of supplies office; initiates purchase orders as necessary.

• Performs related duties as assigned.

• High school diploma or equivalent required. College level courses preferable but not mandatory.

• Two (2) years experience as a secretary or administrative assistant.

• Must be proficient in Microsoft Word, Excel, Power Point, Outlook, and Internet.

• Ability to handle moderately complex assignments under general supervision.

• Excellent oral and written communications skills and organization skills.

• Must maintain a high level of confidentiality.

• Ability to report for work on time.

• Ability to interact effectively with co-workers.

• Ability to understand and follow posted work rules and procedures.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• Ability to accept constructive criticism.

• Ability to work effectively as member of a team.

• Ability to use personal computers and associated software applications.

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE SHOULDER LEVEL X

DRIVING AUTOMATIC EQUIP. VEHICLES X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, Job Title: Training Administrator Position Code:

Exemption Status: Exempt Department: Administrative

Reports To: Facility Administrator Division: Training

Date Created: July, 2022 Supervises: None

Supersedes: N/A Facility: Florence West

Correctional and

Rehabilitation Facility

Current Effective

Responsible for planning, implementing, and evaluating internal and external training programs for correctional and administrative staff designed to achieve specific contract and organizational learning objectives through classroom, practical application and supervised on-the-job training programs.

• Identifies facility training needs and develops an annual training plan. Designs, develops or acquires training programs to be implemented within the facility.

• May develop curriculum plan to meet the needs of the client.

• Supports immediate and long-range facility and organizational goals and objectives by investigating and evaluating existing training programs and developing or acquiring new programs and ensuring their successful implementation. Provides quantitative support for any new training programs.

• Works directly with management in the development of new employee orientation, pre-service, on-the job, in-service specialized, contractor and volunteer training. Seeks to continually enhance and improve existing training programs.

• Administers programs by coordinating and instructing (or obtaining the instruction) for all training courses for correctional and non-correctional personnel including contractors and volunteers. Interacts with users in the direct application of training materials.

• Provides or facilitates unit orientation classes for volunteers, contractors or other personnel who are not employees of the facility.

• Manages the work flow and provides trainers with supplemental or support instruction.

• Documents employee training hours, reviews training records of security and non-security staff inclusive of contractors and volunteers. Verifies that all certifications are current.

Advises employees of recertification deadlines, working with employees to ensure certification remains current to client agency requirements.

• Makes recommendations to management when new employees are not appearing to meet the standard requirements of the facility.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• May maintain or oversee the maintenance of training records and monitors the progress and performance of those involved in the training programs. Ensures that all employees, volunteers and contractors attend training sessions based on contractual or organizational policies.

• May manage the work of other employees. This may include selection, hiring, evaluating job performance, training, promoting and discipline.

• High school diploma or equivalent certification required. Bachelor’s degree in training, organizational development, communication or related field highly desired.

• Five (5) years progressive work experience in the field of corrections or law enforcement required including a minimum of one (1) year of correctional facility experience to provide effective training implementation and administration. Five (5) years of comparable professional training experience may be substituted for corrections or law enforcement requirement at management’s discretion.

• Completion of a Training for Trainers or instructor development course within 180 day of appointment to the position.

• Must meet all standards and qualifications required by contracting agency.

• Ability to act in a supervisory capacity and maintain close contact with all aspects of the training program and personnel. Must be able to motivate employees to strive for professionalism in the work place.

• Must possess above average written and verbal communication skills. Must be able to develop written training lesson plans and proposals and verbally present them to diverse audience.

• Must be current with all organizational and contractual policies, regulations, updates and alterations that require incorporation into training courses.

• Must be able to use computer and the software application packages used by the facility.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, 11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE

SHOULDER LEVEL

X

DRIVING AUTOMATIC EQUIP

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

Business Support

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, Job Title: Accounting Clerk Position Code: 212011

Exemption Status: Non-Exempt Department: Business Support

Reports To: Business Manager Division:

Date Created: July, 2022 Supervises: None

Supersedes: N/A Facility: Florence West

Correctional and

Rehabilitation Facility

Current Effective

Under direct supervision, performs standard and routine accounting activities. Work requires capabilities in basic accounting and business procedures.

• Performs account reconciliations as directed by management: general ledger, preparation of accounting statements and financial reports.

• Operates adding machine, calculator, copy machine and other office machines.

• Operates a computer system with printer.

• Performs simple and routine accounting and bookkeeping clerical functions.

• Recognizes and compares numbers and codes on accounting documents.

• Verifies mathematical accuracy.

• Identifies discrepancies and brings them to management’s attention.

• High school diploma or equivalent certification required.

• Two (2) years of clerical experience or an equivalent combination of clerical/secretarial, fiscal and accounting experience required.

• Working knowledge of office and accounting practices and procedures required.

• Working knowledge of business English, good grammar and spelling skills, and ability to develop correspondence, reports and operational directives required. Must have a proven history of exercising discretion and retaining confidentiality.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, 11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING:

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE

SHOULDER LEVEL

X

DRIVING AUTOMATIC EQUIP.

VEHICLES

X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, OB DESCRIPTION

Job Title: Accounts Payable Clerk Position Code:

Reports To: Business Manager Division:

Date Created: July, 2022 Supervises: None

Supersedes: N/A Facility: Florence West

Correctional and

Rehabilitation Facility

Current Effective

Assists management in performing month-end financial transactions. Responsible for accounts payable at the facility, by ensuring that all bills are paid correctly and on a timely basis.

Responsible for monitoring and maintaining an accounting system associated with the

Commissary and Inmate Welfare Accounts.

• Calculates month-end accruals during month-end financial reporting.

• Handles Accounts Payable for the facility including utilities, medical invoices, contract personnel, and all other approved vendors in a correct and timely basis.

• Processes all purchase requisition orders for the facility to include issuing purchase orders.

• Verifies items are received according to proper accounting principles.

• Request checks from corporate for payments that do not go through the purchase order process.

• Maintains bank accounts with accompanying accounting systems (Inmate Welfare Account and Commissary Account) to include posting entries daily to the account and ensuring proper checks are cut from the account for payment.

• Maintains bank accounts to ensure strict compliance with policy in regards to what can be purchased out of each account.

• Balances and reconciles accounts on a monthly basis against the bank statement.

• Tracks all invoices paid each month to prepare a monthly subcontracting report.

• Tracks all invoices that the facility does not pay sales tax on and prepares monthly sales tax reports.

• Completes a monthly Commissary Profit & Loss Statement.

• Responsible for initial vendor set-ups and ensuring that the vendor files are kept up-to-date.

• Prepare weekly deposits to local banks.

• Develops and submits required reports relative to the Commissary and Inmate Welfare

Accounts.

• Responds to incoming telephone calls and takes messages in the absence of management personnel.

NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job,

• Maintains strict control of all equipment and supplies used in performance of duty especially those items that could be used for illicit purposes. Reports any missing or damaged items immediately to appropriate supervisory staff.

• Assists in maintaining facility security, especially in area of responsibility, and promptly reports any violations or security hazards to appropriate supervisory staff. Provides assistance at other clerical posts as required.

• High school diploma or equivalent certification required. Courses in high school accounting or accounting for bookkeepers offered by a college preferred.

• Three (3) years of progressive clerical experience with emphasis on fiscal and accounting duties.

• Two (2) years bookkeeping experience preferred.

• Ability to work with computers and the necessary software typically used by the department.

• Working knowledge of bookkeeping practices and business English with good grammatical and spelling skills, and ability to develop correspondence, reports and operational directives.

• Excellent organizational and communication skills.

• Ability to understand and carry out moderately complex oral and written instructions; to make minor decisions in accordance with rules and regulations as they apply to work problems; to maintain company records; and to meet and deal effectively with the public and inmates.

• Must be able to deal with people in a variety of changing and complex situations.

• Ability to understand and carry out moderately complex oral and written instructions.

• General clerical aptitude required, with related work experience in a clerical environment preferred.

LIFTING OR CARRYING

1-10 LBS X

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR…