MIKIE SHERRILL

Governor State of New Jersey

DEPARTMENT OF THE TREASURY

DIVISION OF PURCHASE AND PROPERTY

PROCUREMENT BUREAU

33 WEST STATE STREET

P. O. BOX 230

TRENTON, NEW JERSEY 08625-0230

AARON BINDER

State Treasurer

AMY F. DAVIS, ESQ.

Acting Director https://www.njstart.gov

October 8, 2026

To: All Interested Bidders

Re: Bid Solicitation # 26DPP01198 T3102 – Courier Delivery Services – DOL, DHS & OAL

Revised Quote Submission Due Date: Friday, October 23, 2026 (2:00 p.m. Eastern Time) Quote Submission Due Date: Friday, October 16, 2026 (2:00 p.m. Eastern Time) Quote Submission Due Date: Friday, September 25, 2026 (2:00 p.m. Eastern Time) Quote Submission Due Date: Thursday, August 27, 2026 (2:00 p.m. Eastern Time) Quote Submission Due Date: Wednesday, August 5, 2026 (2:00 p.m. Eastern Time)

Bid Amendment #4

The following constitutes Bid Amendment #4 to the above referenced Bid Solicitation:

· This Bid Amendment includes answers to questions;

· Revisions to the Bid Solicitation document; and

· Please note that for all additions, deletions, clarifications and modifications to the Bid Solicitation, please refer to the Revised Bid Solicitation entitled “T3102 Revised Bid Solicitation 10.8.26”.

It is the sole responsibility of the Bidder to be knowledgeable of all of the additions, deletions, clarifications, and modifications to the Bid Solicitation and/or the New Jersey Standard Terms and Conditions relative to this Bid Solicitation as set forth in all Bid Amendments.

All other instructions, terms, and conditions of the Bid Solicitation shall remain the same.

Bid Solicitation #26DPP01198

Revisions

Where applicable, each revision references the appropriate Bid Solicitation section.

Bidder Additional Terms Submitted With the Quote Please be advised that language in Bid Solicitation Section 3.11 Bidder Additional Terms Submitted With The Quote, has been deleted and replaced with the following:

"For purposes of this section, the phrase "Solicitation Requirements" means the scope of work required in this Bid Solicitation, the terms and conditions of this Bid Solicitation, and the State of New Jersey Standard Terms and Conditions.

A Bidder may submit additional terms as part of its Quote. "Additional terms" are Bidder-proposed terms or conditions that do not conflict with the Solicitation Requirements. Quotes that include non-conflicting additional terms may be accepted, rejected, or negotiated, in whole or in part, at the State's sole discretion.

A Bidder may not include in its Quote any proposed term or condition that conflicts with the Solicitation Requirements. This includes exceptions or modifications submitted as part of the Quote or through the "Terms and Conditions" Tab in NJSTART. A Quote containing conflicting terms or conditions will be deemed non-responsive.

If a Bidder wishes to propose a term or condition that conflicts with the Solicitation Requirements, the Bidder must raise it before Quote submission through the electronic question and answer procedure. Conflicting terms will be considered only if submitted and agreed to through that procedure. It is the Bidder's responsibility to identify and resolve or remove any conflicting terms prior to submitting its Quote."

Please refer to the Bid Solicitation titled “T3102 Revised Bid Solicitation 10.8.26”.

Subcontractor Utilization Plan Please be advised that the language in Bid Solicitation Section 3.13.8, Subcontractor Utilization Plan, has been deleted and replaced with the following:

“Bidders intending to use Subcontractor(s) shall list all Subcontractors on the Subcontractor Utilization Plan form or may list the Subcontractor(s) on the “Subcontractor” Tab in NJSTART.

For a Quote that does NOT include the use of any Subcontractors, the Bidder is automatically certifying that, if selected for an award, the Bidder will be performing all work required by the Contract.

If it becomes necessary for the Contractor to substitute a Subcontractor, add a Subcontractor, or substitute its own staff for a Subcontractor, the Contractor will identify the proposed new Subcontractor or staff member(s) and the work to be performed. The Contractor shall forward a written request to substitute or add a Subcontractor or to substitute its own staff for a Subcontractor to the State Contract Manager for consideration. The Contractor must provide a completed Subcontractor Utilization Plan, a detailed justification documenting the necessity for the substitution or addition, and resumes of its proposed replacement staff or of the proposed Subcontractor’s management, supervisory, and other key personnel that demonstrate knowledge, ability and experience relevant to that part of the work which the Subcontractor is to undertake. The qualifications and experience of the replacement(s) must equal or exceed those of similar personnel proposed by the Contractor in its Quote. The State Contract Manager will forward the request to the Director for approval.

NOTE: No substituted or additional Subcontractors are authorized to begin work until the Contractor has received written approval from the Director.”

Please refer to the Revised Bid Solicitation entitled “T3102 Revised Bid Solicitation 10.8.26”.

State's Right to Inspect Bidder's Facilities Please be advised that the title of Bid Solicitation Section 8.7, State's Right to Inspect Bidder's Facilities', has been revised to read as 'State's Right to Inspect Bidder's Facilities and Equipment'.

Additionally, please be advised that the following language has been adjusted within Bid Solicitation Section 8.7 with the added language presented in red:

"The State reserves the right to inspect the Bidder’s establishment before making an award, for the purposes of ascertaining whether the Bidder has the necessary facilities and equipment for performing the Contract."

Please refer to the Bid Solicitation titled “T3102 Revised Bid Solicitation 10.8.26”.

Bid Solicitation #26DPP01198

Answers to Questions

Where applicable, each question references the appropriate Bid Solicitation section.

Note: Some questions have been paraphrased or combined in the interest of readability, clarity, and brevity.

Section Reference Question (Bolded) and Answer

A. Please be advised that all Quotes shall be submitted electronically through NJSTART.

A. Yes. Prior to the Quote Opening Deadline, a Bidder should review the documents comprising the submitted Quote to ensure that all of the required documents have been completed and attached. Oftentimes a Quote is deemed non-responsive because a Bidder fails to attach a required form or attaches a blank form. To review a submitted Quote, a Bidder should log into NJSTART and review each document attached to the Quote submission. Instructions on how to review a submitted Quote can be found in the Quick Reference Guide entitled How to Review a Submitted Quote, which is available on the NJSTART Vendor Support Page under Vendor Reference Guides.

A. It is recommended that users utilize Microsoft Edge to view PDFs. Certain PDF forms cannot be opened in the Chrome or Firefox built in PDF viewers that are enabled by default. If using Chrome or Firefox it is recommended that the file is downloaded instead by clicking the download button in the upper right-hand corner of the browser after an error message is received. An alternative option is to disable the built in PDF viewers in Chrome or Firefox.

A. As stated in Bid Solicitation Section 2.2, Exceptions to the State of NJ Standard Terms and Conditions (SSTC): “Questions regarding the State of New Jersey Standard Terms and Conditions and exceptions to mandatory requirements MUST be posed during the Electronic Question and Answer period and shall contain the Bidder’s suggested changes and the reason(s) for the suggested change(s).” Moreover, as stated in Bid Solicitation Section 3.11, Bidder proposed terms or conditions that conflict with those contained in the State of New Jersey Standard Terms and Conditions may render a Quote non-responsive.

A. Bidders are encouraged to begin preparing their bid weeks ahead of the due date. Bidders are also urged to check their NJSTART profile promptly to confirm that their account is accessible and that all forms are current. Access to the NJSTART profile is required to submit a Quote.

The Division anticipates that it may take up to two weeks to process a Bidder’s request for access to their NJSTART profile from the date the request is submitted. Vendors needing help to access their company’s NJSTART profile/account should use the following link: NJSTART Vendor Support Portal

Background Q. Please supply the contract number or guidance on how to find the pricing information for the expiring contract. (Note: This question has been paraphrased in the interest of readability and clarity.)

A. The status of the expiring T3102 contract can be viewed at www.njstart.gov. Please refer to the How to Search for State Contracts reference guide found on our Vendor Support page.

The Contract # of the expiring Contract is 19-GNSV2-00888.

State-Supplied Price Sheet Instructions Q. Can a bidder submit a Quote for just one group (DHS, OAL, or DOL), or do they need to provide pricing for all groups?

A. Yes. Bidders can provide a Quote for just one (1) Group, all three (3) Groups, or any combination thereof. Please reference Bid Solicitation Section 3.16, State-Supplied Price Sheet Instructions, which states, in pertinent part: “Bidders are able to submit a Quote for one (1) Group, all three (3) Groups or any combination thereof.”

Pursuant to Bid Solicitation Section 3.16.1, Bid-Specific Price Sheet Instructions, “Bidders must bid on all price lines contained within a Group in order to be considered responsive for that Group. If a Bidder does not bid on all price lines within a Group, it’s Quote will be considered non-responsive for that Group only.”

Scope of Work Q. Can the State provide historical annual volumes for each group (DHS, OAL, and DOL), including the number of scheduled deliveries and unscheduled deliveries process under the current contract?

A. The State declines to provide this information.

Background Q. Please supply the contract number or guidance on how to find the pricing information for the expiring contract. (Note: This question has been paraphrased in the interest of readability and clarity.)

A. Please see answer to Question 6. Pricing can be found on the “Items” tab of the NJSTART Contract.

State-Supplied Price Sheet Instructions Q. Can bidders submit pricing for individual groups (DHS, OAL, DOL) and receive award for less than all groups?

A. Yes. Pursuant to Bid Solicitation Section 8.16, Contract Award,: “…Quotes will be evaluated in accordance with Bid Solicitation Section 8.0, Quote Evaluation and Award. Each Group will be evaluated and awarded separately. The State intends to award one (1) Contract for each Group in this Bid Solicitation. Bidders are able to submit Quotes and be eligible for award of any combination of Groups.”

Please also see answer to Question 7.

Quote Content Q. Please confirm if the Combined Terms and Conditions should be submitted along with the other requested forms.

A. No. The Bidder does not need to sign and submit the Combined Terms and Conditions with their Quote. However, please be advised that the State Standard Terms and Conditions (Combined Terms and Conditions) are incorporated into and made a part of any and all Contract(s) awarded. Please reference Bid Solicitation Section 1.4, Order of Precedence of Contractual Terms, which states, in pertinent part: “The Contract awarded, and the entire agreement between the parties, as a result of this Bid Solicitation shall consist of: (1) the final Bid Solicitation, (2) the State of New Jersey Standard Terms and Conditions…”

Bidder Demonstration of its Ability to Complete the Scope of Work Q. Is the state allowing full proposals or would they just like vendors to answer the two questions on the bid quote overview form?

A. Bidders must describe their approach and plans for completing the Scope of Work and demonstrate their understanding of the Bid Solicitation’s requirements, as outlined in Section 3.14, Bidder Demonstration of Its Ability to Complete the Scope of Work. This demonstration is a mandatory component of the bidder’s Quote.

The Bidder Quote Overview Form itself is not mandatory for responsiveness; however, bidders may use it as a tool to present their ability to complete the Scope of Work. The form includes a text box for this purpose, as well as a checkbox to indicate if additional pages are attached.

Quote Submission Requirements Q. For the bid quote overview form, does the state prefer overflow responses to additional pages to be in PDF form?

A. Pursuant to Section 3.1, Quote Submission, please note that uploaded files must be compatible with Microsoft Office and/or Adobe software applications. DO NOT UPLOAD files with extensions such as .zip, .numbers, or .pages. Other than that, the State has no preference regarding the format of any overflow responses. Bidders may submit additional pages in any Microsoft Office and/or Adobe software compatible format, provided the content is legible and can be readily reviewed by the Division.

Bidder Demonstration of its Ability to Complete the Scope of Work Q. Please confirm what information/documents must be submitted with bidder demonstration to complete work section?

A. Per Section 3.14, “The Bidder should include the level of detail it determines necessary to assist the Division in its review of the Bidder’s Quote.”

Please also review the required information within Section 3.13, Forms, Registrations and Certifications to Be Submitted With Quote, which outlines the required forms and information that must accompany your submission.

Furthermore, the bidder must submit a properly filled out State-Supplied Price Sheet (see Section 3.16, State-Supplied Price Sheet Instructions, for step-by-step instructions).

Please also see the answer to Question 12.

Scope of Work – Department of Labor and Workforce Development – Division of Worker’s Compensation Q. For Group 3 / Department of Labor and Workforce Development, is the Contractor required to provide pickup and delivery service to every location listed in Attachment 5 every business day, or only to locations with available material on a given day?

A. Pickup and Delivery service will be needed at every location every business day.

Scope of Work – Department of Labor and Workforce Development – Division of Worker’s Compensation Q. Please provide the estimated daily parcel/envelope volume and average weight by DOL location listed in Attachment 5.

A. Size may range by location, but typically the envelopes won’t weigh more than 10 lbs., Usually around 5-7lbs for our court locations. The size would be smaller, around 2.5-4 lbs. for our central office. Typically, it is one large envelope of files.

Scope of Work – Department of Labor and Workforce Development – Division of Worker’s Compensation Q. Are return deliveries from DOL Route Guide locations back to the Central Location required every business day, or only when return material is available?

A. Yes. Return deliveries are required every business day.

Scope of Work – Department of Labor and Workforce Development – Division of Worker’s Compensation Q. Are Contractors permitted to use multiple vehicles and/or subcontractors/regional drivers to perform Group 3 / DOL services?

A. Yes. Please reference Bid Solicitation Section 4.5.7, which states: “The Contractor shall not sub-contract any part of the services to be performed under this Contract without the prior written consent and approval of the Using Agency’s Representative (UAR) and the completion of the Subcontractor Utilization Plan as set forth in Bid Solicitation Section 3.13.8.”

Subcontractor Utilization Plan Q. If subcontractors are permitted, are there any State approval, insurance, background check, or documentation requirements specific to subcontractors?

A. Yes. All Subcontractors shall comply with Affirmative Action and Business Registration requirements. Please reference Bid Solicitation Sections 3.13.10 and 3.13.13.

The State notes that there may be other requirements for Subcontractors. It is the Bidder’s responsibility to be knowledgeable and in compliance with the requirements for Bidding. Please reference Bid Solicitation Section 3.2, Bidder Responsibility.

The Bid Solicitation has been revised to add more information on Subcontracting. Please see Section 3.13.8, Subcontractor Utilization Plan, of the Revised Bid Solicitation titled “T3102 Revised Bid Solicitation 10.8.26”.

Please also reference Bid Solicitation Section 4.5.7, which states: “The Contractor shall not sub-contract any part of the services to be performed under this Contract without the prior written consent and approval of the Using Agency’s Representative (UAR) and the completion of the Subcontractor Utilization Plan as set forth in Bid Solicitation Section 3.13.8.”

Scope of Work – Department of Labor and Workforce Development – Division of Worker’s Compensation Q. Are delivery windows for DOL locations fixed by site, or may the Contractor propose a daily route schedule within normal business hours?

A. Upon Award, the Contractor shall establish a delivery schedule for all locations listed on the Route Guide that addresses the times for delivery for all locations within the timeframes listed in Bid Solicitation Section 4.9.1. Please see the following from Section 4.9.1, Delivery Schedule and Time:

“The Contractor shall establish and maintain an estimated delivery schedule for all delivery locations listed on the Route Guide, and provide this schedule to the Division of Workers’ Compensation. See Attachment # 5, DOL Route Guide. The Contractor shall notify the Division of Workers’ Compensation Contract Manager of all changes to this delivery schedule at least 24 hours prior to this change taking effect.

The scheduled pick-up/delivery time for the Division of Workers’ Compensation’s Central Office, located at the Department of Labor and Workforce Development Building, 1 John Fitch Way, 6th Floor, Trenton, New Jersey, shall be between the hours of 10:30 am and 12 Noon.

The time selected for the estimated delivery schedule for all other locations of the Route Guide shall occur during the regular business hours for each pick-up/delivery location. Most of these locations are open between 8:30 AM and 4:30 PM.”

DOL advises that deliveries for all locations should be scheduled to be completed prior to 2:00 daily.

Scope of Work – Department of Labor and Workforce Development – Division of Worker’s Compensation Q. Does Group 3 / DOL require State Police background checks, criminal history checks, fingerprinting, or other security clearance for contractor personnel?

A. Yes. Please reference Bid Solicitation Section 4.5.12, Contractor Personnel Photo Identification.

At this time, only the Department of Human Services – Division of Family Development (Group 1) requires background checks and security clearances.

Please reference Bid Solicitation Section 4.6.6, Security Clearances.

A. For required insurance policies and limits, please reference Section 4.0, Indemnification and Insurance, of the State of New Jersey Standard Terms and Conditions (SSTC). It is recommended that Bidders are obtain and provide proof of all required policies with the Quote submission, but the policies shall be active and provided to the State prior to services being provided under the awarded Contract(s).

Please note that required insurance policies and limits are the same for all three (3) groups/agencies under this Bid Solicitation.

Scope of Work Q. After award, what transition or startup period will be provided before daily courier service must begin?

A. The Bid Solicitation does not stipulate a required period of time for mobilization between award and provision of services. After award, the awarded Contractor(s) will be able to contact the Agency(s) of their awarded Groups to begin preparing for operations.

If the Bidder determines it needs a period of time for mobilization, this information should be included with its Quote, pursuant to Bid Solicitation Section 3.14, Bidder Demonstration of its Ability to Complete the Scope of Work.

State-Supplied Price Sheet Instructions

Q. For Line 14, Additional New Location Charge, should bidders price this as a one-time setup charge per added location, a per-trip charge, or another unit basis?

A. Price Line 14 is a monthly charge for each new location that is added to the Route Guide, in excess of the three (3) additional locations permitted to be added free of charge per year. Please reference Bid Solicitation Section 4.5.9, Additional Delivery Locations. This charge is a supplement to the Monthly Courrier Services Line (Price Line #13 for Group 3 - Department of Labor and Workforce Development), to account for regular, scheduled trips to a new location(s).

State-Supplied Price Sheet Instructions

Q. For Lines 15-18, unscheduled same-day and next-day deliveries, should pricing include tolls, parking, fuel surcharge, and after-hours handling, or should those be separately billed if applicable?

A. Per Bid Solicitation Section 3.16.1, Price Lines 15-18 shall be Firm-Fixed rates for each type of unscheduled trip, and will be all-inclusive of any costs associated with the trip. Please reference the definition of “Firm Fixed Price”, from Bid Solicitation section 9.2, Definitions:

“A price that is all-inclusive of direct cost and indirect costs, including, but not limited to, direct labor costs, overhead, fee or profit, clerical support, equipment, materials, supplies, managerial (administrative) support, all documents, reports, forms, travel, reproduction and any other costs.”

Bidder Demonstration of its Ability to Complete the Scope of Work Q. For Group 3 / DOL, may a bidder submit a route plan explaining regional routing, vehicle count, proof of delivery process, and backup driver coverage as part of its Quote?

A. Yes, a bidder may include a route plan in their Quote that outlines regional routing, vehicle count, proof of delivery process and backup driver coverage details. Please reference Bid Solicitation Section 3.14, Bidder Demonstration of its Ability to Complete the Scope of Work,: “The Bidder must set forth its understanding of the requirements of this Bid Solicitation and its approach to successfully complete the Contract. The Bidder should include the level of detail it determines necessary to assist the Division in its review of the Bidder’s Quote.”

Scope of Work – Department of Labor and Workforce Development – Division of Worker’s Compensation Q. For Group 3 / DOL, are there specific proof-of-delivery, tracking, scanning, route sheet, signature capture, or reporting requirements that bidders must account for in their pricing and operating plan?

A. DOL does not have any additional requirements to the items listed above, other than what are in the Scope of Work. Requirements for all Groups can be found in Bid Solicitation Section 4, Scope of Work.

Scope of Work – Office of Administrative Law Q. For Group 2 / Office of Administrative Law, is the Contractor required to provide pickup and delivery service to every OAL location listed in Attachment 6 every business day, or only to locations with available material on a given day?

A. Yes. The expectation is that Pickups and Deliveries are generally made at each location every day.

Scope of Work – Office of Administrative Law Q. Please provide the estimated daily parcel/envelope volume and average weight by OAL location listed in Attachment 6.

A. The State declines to provide this information.

Scope of Work – Office of Administrative Law Q. Are return deliveries from OAL Route Guide locations back to the designated Central Location required every business day, or only when return material is available?

A. Yes. The expectation is that Pick-ups and Deliveries are generally made every day at each site, including Quakerbridge.

Please also see answer to Question #28.

Scope of Work – Office of Administrative Law Q. Are delivery and pickup windows for OAL locations fixed by site, or may the Contractor propose a daily route schedule within the listed business-hour windows?

A. Yes. Alternatives may be offered, however the Delivery and Pick-up Specification times provided on Attachment #6 are fairly fixed based on business needs.

Scope of Work – Office of Administrative Law Q. Are Contractors permitted to use a backup driver, backup vehicle, or subcontractor/regional driver to perform Group 2 / OAL services if needed?

A. Yes. Subcontracting is permitted under this Bid Solicitation. Please reference Bid Solicitation Section 4.5.7, which states: “The Contractor shall not sub-contract any part of the services to be performed under this Contract without the prior written consent and approval of the Using Agency’s Representative (UAR) and the completion of the Subcontractor Utilization Plan as set forth in Bid Solicitation Section 3.13.8.”

Subcontractor Utilization Plan Q. If subcontractors or backup drivers are permitted, are there any State approval, insurance, background check, vehicle eligibility, or documentation requirements specific to those personnel?

A. Please see answer to Question 19.

Scope of Work – Office of Administrative Law Q. Does Group 2 / OAL require State Police background checks, criminal history checks, fingerprinting, or other security clearance for contractor personnel?

A. OAL does not require any additional background checks or security processes, other than the stipulations detailed in the Scope of Work.

Scope of Work – Office of Administrative Law Q. For Group 2 / OAL, are there specific proof-of-delivery, tracking, scanning, route sheet, signature capture, or reporting requirements that bidders must account for in their pricing and operating plan?

A. OAL does not have any additional requirements to the items listed above, other than what are in the Scope of Work. Pursuant to these requirements, OAL notes that there should be a system to create a trackable label for a package that OAL can check on and packages should signed for at each location. Requirements for all Groups can be found in Bid Solicitation Section 4, Scope of Work.

State-Supplied Price Sheet Instructions

Q. For Line 8, Additional New Location Charge, should bidders price this as a one-time setup charge per added location, a per-trip charge, or another unit basis?

A. Price Line #8 is a monthly charge for each new location that is added to the Route Guide, in excess of the three (3) additional locations permitted to be added free of charge per year. Please reference Bid Solicitation Section 4.5.9, Additional Delivery Locations. This charge is a supplement to the Monthly Courier Services Line (Price Line #7 for Group 2 - Office of Administrative Law), to account for regular, scheduled trips to a new location(s).

State-Supplied Price Sheet Instructions

Q. For Lines 9-12, unscheduled same-day and next-day deliveries, should pricing include tolls, parking, fuel surcharge, and after-hours handling, or should those be separately billed if applicable?

A. Per Bid Solicitation Section 3.16.1, Price Lines 9-12 shall be Firm-Fixed rates for each type of unscheduled trip and will be all-inclusive of any costs associated with the trip. Please reference the definition of “Firm Fixed Price”, from Bid Solicitation section 9.2, Definitions:

“A price that is all-inclusive of direct cost and indirect costs, including, but not limited to, direct labor costs, overhead, fee or profit, clerical support, equipment, materials, supplies, managerial (administrative) support, all documents, reports, forms, travel, reproduction and any other costs.”

Bidder Demonstration of its Ability to Complete the Scope of Work Q. For Group 2 / OAL, may a bidder submit a route plan explaining route timing, vehicle count, backup coverage, proof-of-delivery process, and customer communication as part of its Quote?

A. Yes, a bidder may include a route plan in their Quote that outlines route timing, vehicle count, backup coverage, proof-of-delivery process, and customer communication details. Please reference Bid Solicitation Section 3.14, Bidder Demonstration of its Ability to Complete the Scope of Work,: “The Bidder must set forth its understanding of the requirements of this Bid Solicitation and its approach to successfully complete the Contract. The Bidder should include the level of detail it determines necessary to assist the Division in its review of the Bidder’s Quote.”

Please also see answer to Question 26.

State-Supplied Price Sheet Instructions

Q. Can you revise the price sheet schedule to reflect the base year and all the options?

A. The State declines the proposed revision.

State-Supplied Price Sheet Instructions

Q. Can you please add the fuel surcharge clause in the solicitation?

A. The State declines the proposed revision. (See answer to Question #41)

State-Supplied Price Sheet Instructions

Q. Can you please add a line item in the price schedule to cover the tolls?

A. No. Per Bid Solicitation Section 3.16.1, all Price Lines shall be Firm-Fixed rates, and will be all-inclusive of any costs associated with the trip. Please reference the definition of “Firm Fixed Price”, from Bid Solicitation section 9.2, Definitions:

“A price that is all-inclusive of direct cost and indirect costs, including, but not limited to, direct labor costs, overhead, fee or profit, clerical support, equipment, materials, supplies, managerial (administrative) support, all documents, reports, forms, travel, reproduction and any other costs.”

Scope of Work Q. Can you please confirm that the scope of work is the same as the current contract?

A. The State declines to provide this confirmation. It is the Bidder’s responsibility to be knowledgeable and in compliance with the requirements for Bidding. Please reference Bid Solicitation Section 3.2, Bidder Responsibility, and Section 4, Scope of Work.

Scope of Work – Office of Administrative Law Q. For Group 2 (Office of Administrative Law), can the State provide historical shipment volume information from the current contract, including average daily or monthly parcel counts, envelope counts, and/or estimated weights by location (Newark, Hamilton, and Atlantic City)? This information will assist bidders in developing accurate staffing, routing, and pricing models.

A. The State declines to provide this information.

Scope of Work – Office of Administrative Law Q. For Group 2 (Office of Administrative Law), may materials be transferred between Contractor personnel during the course of a route, provided continuous chain-of-custody is maintained and all tracking, signature retention, and delivery requirements of the Contract are satisfied?

A. Yes. For example, pick up in Hamilton or Ewing for Newark or AC may be transferred to a different driver for that region.

Exclusive Hand to Hand Service Q. Section 4.5.7 requires prior written consent of the Using Agency's Representative (UAR) before any subcontracting. Our question: Is the UAR approval process initiated before bid submission, or after contract award? And is a Letter of Intent from a named subcontractor sufficient to include in the bid response, or is a fully executed teaming agreement required at the time of submission?

A. Bidders can name Subcontractors they intend to use, and submit them for approval on the Subcontractor Utilization Form. Please see Section 3.13.8, Subcontractor Utilization Plan, of the Revised Bid Solicitation titled “T3102 Revised Bid Solicitation 10.8.26”.

If awarded, Contractors shall obtain approval for the use of the subcontractors from the UAR prior to the subcontractor commencing services.

Financial Capability of the Bidder Q. For a recently formed small business with limited operating history, what financial documentation is acceptable to demonstrate financial capability? Would CPA-prepared compiled financial statements, bank reference letters, proof of available credit, or owner financial support documentation be acceptable if audited statements are not available?

A. In exceptional cases where a newly formed small business cannot provide audited financial statements, alternative documentation—such as CPA‑compiled statements, bank references, available credit, or owner financial support—may be considered. Acceptance of any alternatives is case‑by‑case and at the sole discretion of the State, and all documentation must be current and verifiable (e.g., signed CPA reports, official bank letters, or certified proof of credit.

Small Business Set-Aside Contract Q. Is NOMYX required to submit proof of NJ SBE certification with the bid response, or does the State verify certification status directly through the Division of Revenue and Enterprise Services database? If a certificate copy is required, what format is acceptable?

A. To be eligible for the small business set-aside, the Bidder must be registered with the Division of Revenue and Enterprise Services at the time of Quote Opening. Registration status should automatically be reflected on the Bidder’s profile on NJSTART. However, the Bidder should verify its Small, Minority, Veteran, and Women Owned Business Certification status on the “Maintain Terms and Categories” Tab within its profile in NJSTART. In the event of an issue with a Bidder’s Small, Minority, Veteran, and Women Owned Business Certification status, NJSTART provides a link to take corrective action.

Bidders can also provide a copy of the certificate with their Quote. The State does not require a specified format, but please ensure the attachment complies with all requirements of this Bid Solicitation and is accessible and legible.

Scope of Work Q. The solicitation requires a minimum of 3 backup drivers knowledgeable of all routes. Is this requirement per route group (DOL, DHS, OAL) or 3 total across all groups bid? For a bidder responding to all three route groups, would 3 backup drivers total be acceptable if each driver is trained on all routes across all groups?

A. The requirement for three (3) backup drivers is per awarded Group. Section 4.2.1 has been revised to read as follows:

“Ensure a minimum of three (3) qualified and trained backup drivers per Awarded Group who are knowledgeable of all Routes are ready for immediate replacement for those scheduled drivers who are on leave for any personal or professional reason.”

Please refer to the Revised Bid Solicitation entitled “T3102 Revised Bid Solicitation 10.8.26”.

Scope of Work Q. Can the State provide historical delivery volumes, route counts, average monthly pickup and delivery counts, or estimated total annual workload by agency group (DOL, DHS, OAL)? This information would help bidders price responsibly and allocate driver and vehicle capacity appropriately. Without this data, bidders may underprice or overprice the contract.

A. The State declines to provide this information.

Scope of Work Q. Does the solicitation require electronic proof of delivery (ePOD), GPS tracking, barcode scanning, chain-of-custody logs, or any specific delivery tracking system or software platform? If so, are those requirements listed in a specific section of the solicitation documents, and must the technology be operational before award or before the first day of service?

A. Contractors are not required to have a specific tracking software or system, but are required to have one that meets the requirements outlined in the Scope of Work. For details, please reference the following Sections of the Bid Solicitation:

· 4.2, General Requirements;

· 4.2.1, Tracking Systems and Communication;

· 4.5.13, Signature Requirement; and

· 4.5.14, Authorized Signature Retention.

The State notes that this list is not all-inclusive, and that Bidders are advised to review the Bid Solicitation in its entirety. Any requirements specific to an Agency will be included in that’s Agency’s section in the Scope of Work.

Subcontractor Utilization Plan Q. May a prime contractor manage contract administration, reporting, billing, compliance, and performance oversight while using approved subcontractors for physical route delivery execution? Is a management-plus-subcontractor model acceptable under this solicitation, provided the prime contractor is accountable for all performance standards and the subcontractors are disclosed and approved?

A. Yes. Bidders can name Subcontractors they intend to use, and submit them for approval on the Subcontractor Utilization Form. Please see Section 3.13.8, Subcontractor Utilization Plan, of the Revised Bid Solicitation titled “T3102 Revised Bid Solicitation 10.8.26”.

If awarded, Contractors shall obtain approval for the use of the subcontractors from the UAR prior to the subcontractor commencing services.

Security Clearances Q. Do drivers or subcontractor staff performing route deliveries require background checks, security clearance, agency-specific badges, fingerprinting, or any other access approval before starting service? If yes, which agencies require this and what is the typical processing timeline? Must these clearances be complete before contract start date or can they be obtained after award?

A. Yes. Please reference Bid Solicitation Section 4.5.12, Contractor Personnel Photo Identification.

At this time, only the Department of Human Services – Division of Family Development (Group 1) requires background checks and security clearances.

Please reference Bid Solicitation Section 4.6.6, Security Clearances.

Scope of Work Q. Is the service to pick up from the CPO - then go to each of the 3 agency default locations, then we would go do each of the routes for each agency? Then would come back as a round trip to drop off any items that we picked up throughout the day?

A. The requirements for each of the three (3) Agencies requiring services varies. Sections are listed below for each Agency, that clarify the requirements and needs for that agency.

Group 1 - Department of Human Services/DFD

· Bid Solicitation Section 3.16.1, Bid-Specific Price Sheet Instructions

· Bid Solicitation Section 4.6, SCOPE OF WORK – DEPARTMENT OF HUMAN SERVICES – DIVISION OF FAMILY DEVELOPMENT, subsections included

Group 2 - Office of Administrative Law

· Bid Solicitation Section 3.16.1, Bid-Specific Price Sheet Instructions

· Bid Solicitation Section 4.7, SCOPE OF WORK – OFFICE OF ADMINISTRATIVE LAW, subsections included

Group 3 - Department of Labor and Workforce Development

· Bid Solicitation Section 3.16.1, Bid-Specific Price Sheet Instructions

· Bid Solicitation Section 4.9, DEPARTMENT OF LABOR AND WORKFORCE DEVELOPMENT – DIVISION OF WORKER’S COMPENSATION, subsections included

Scope of Work Q. Can we create own routes from day 1 or do we have to start with provided routes?

A. Each Agency requiring service has provided a Route Guide, listing locations that will need service and timeframes/requirements. See Attachments #3 – 6.

The Route Guides may be updated throughout the life of the Contract, in accordance with the terms of this Bid Solicitation, specifically Section 4.5.1, Route Guide.

Contractors may propose alternate routes/schedules upon award, but these will not be valid and effective until approved by the Using Agency representative.

Please note terms for each Agency differ and thus the State is unable to provide further clarification. Please reference Bid Solicitation Section 4, Scope of Work, for more information.

Scope of Work Q. Is there a sorting function to this RFP?

A. The State cannot determine the intention of this question and declines to provide a response.

Delivery Schedule and Time Q. The DOL Route Guide identifies locations and contacts but does not appear to specify required pickup times, delivery windows, or service schedules. Can the State confirm whether DOL locations are to be serviced during normal business hours at the contractor's discretion, or if specific pickup and delivery times apply? If specific schedules exist, please provide the applicable delivery schedule.

A. DOL locations are to be serviced during normal business hours at the contractor’s discretion. Pursuant to Bid Solicitation Section 4.9.1, Delivery Schedule and Time,: “The Contractor shall establish and maintain an estimated delivery schedule for all delivery locations listed on the Route Guide, and provide this schedule to the Division of Workers’ Compensation.”

Scope of Work – Department of Human Services – Division of Family Development Q. Please clarify whether the listed delivery times on Attachment #4 represent the required arrival times for each individual location; the required completion times for the entire route; or another service requirement? (Note: This question has been paraphrased in the interest of readability and clarity.)

A. The Listed delivery times on Attachment #4 which accompanies this bid solicitation represent the arrival times for each individual location.

Scope of Work – Department of Human Services – Division of Family Development Q. Can the State clarify the designated pickup origin(s) for each DHS route and whether route materials originate from a central distribution point or from individual agency locations? Additionally, are route materials expected to be fully prepared and available upon contractor arrival, and do the published delivery times assume immediate release of materials?

A. The route materials originate from a central location, the CPO (930 Lower Ferry Road – Bldg. 6, Ewing, NJ 08628) for all Routes. Please reference Bid Solicitation Section 4.6.4, Delivery and Additional Deliveries for all County Welfare Agencies.

Route materials should be fully prepared and ready for immediate release upon contractor arrival.

Scope of Work Q. Can the State confirm whether standard electronic proof of delivery, including delivery timestamp, GPS location, and recipient information, satisfies the proof of delivery requirements under this solicitation?

A. Please see the answer to Question 50.

Scope of Work Q. Are historical shipment counts, route volumes, or service activity statistics from the current contract available for bidder review?

A. The State declines to provide this information.

State-Supplied Price Sheet Instructions

Q. The State-Supplied Price Sheet includes pricing for Additional New Locations. Are there currently any anticipated additions to the existing route guide locations during the initial contract term? If so, can the State provide the anticipated number of locations and general geographic area(s) for planning purposes?

A. The State is unable to provide an answer to this question. The Locations listed on the current Route Guides are accurate and correct as of the time of posting.

Scope of Work – Office of Administrative Law Q. The OAL Route Guide references delivery to the CPO at 930 Lower Ferry Road, Building 6, Ewing by 2:30 PM same day or 7:30 AM next day. Can the State clarify whether both service options are acceptable at the contractor's discretion, or whether same-day delivery is required unless otherwise directed by the State?

A. Pickups made in AC or Newark would be delivered to the CPO by 2:30 PM on the same day, unless noted as next day delivery, in which case it should be delivered by 7:30 AM the next day.

Quote Evaluation and Award Q. Please confirm that, for each Group, the Bidder ranking will be based only on the monthly courier service line item, and that the remaining line items will be reviewed only for reasonableness. Please also clarify how the State will determine whether the remaining line items are reasonable.

A. Pursuant to Bid Solicitation Section 8.9.2, Price Evaluation, Bidders will be ranked per Group based on only the Monthly Courier Services Line. Other Price Lines will not factor into the ranking.

However, please be advised that this Bid Solicitation includes an evaluation preference for Small Business Enterprise (SBE) Bidders. Please see Bid Solicitation Section 3.8, Small Business Set-Aside Contracts, which states, in pertinent part: “Bidders who are registered as a SBE as of the Quote opening date will receive a pricing evaluation preference of 15%. SBE Bidders will be ranked higher than a non-SBE Bidder if their Monthly Courier Services pricing (first Price Line of each Group) is within 15% of a non-SBE Bidder's pricing.”

Additionally, please be advised that Bidders will also be evaluated based on Bid Solicitation Section 8.9.1, Technical Evaluation Criteria. The evaluation pursuant to Section 8.9.1 is distinct from the Price Ranking detailed in Section 8.9.2. Please see Bid Solicitation 8.16, Contract Award, which states, in pertinent part: “Contract award(s) will be made with reasonable promptness by written notice to those responsible Bidder(s), whose Quote(s), conforming to this Bid Solicitation, are most advantageous to the State, price, and other factors considered.”

Additional Delivery Locations Q. The price sheet refers to additional location charges in excess of three new pickup and/or pickup/delivery locations. Please confirm whether the first three new locations are included in the monthly courier services price and whether the additional location charge applies only beginning with the fourth added location.

A. Yes. The addition of a maximum of three (3) new Pick-up and Pick-up/Delivery locations to the Route Guide for each Agency for each year of the Contract is permitted, and will be covered under the Monthly Courier Services Price Line.

Any additional locations in excess of the (3) new Pick-up and Pick-up/Delivery locations to the Route Guide listed above will be chargeable by the Contractor for a fixed rate cost, which is to be indicated as a price line on the Price Sheet.

Please also see the answer to Question 24.

Scope of Work – Department of Labor and Workforce Development – Division of Worker’s Compensation Q. Please clarify whether the requirement for a minimum of three qualified and trained backup drivers applies per Group awarded, per route, or to the overall Contract.

A. Please see the answer to Question 48.

Scope of Work – Department of Human Services – Division of Family Development Q. Please provide the expected timeline and process for required criminal history background checks, fingerprinting, and UAR approval. Please also confirm whether the Contractor or the State bears the cost of these checks.

A. The expected timeline for background checks shall be completed within (30) days of hire. For obtaining criminal history record background checks, please refer to Criminal History Record Information (CHRI): Criminal History Records Information – New Jersey State Police.

The Contractor shall bear the cost of the criminal history background check. Please reference Bid Solicitation Section 4.6.6, Security Clearances, for more information.

Scope of Work Q. Please clarify whether the Contractor may use independent contractor drivers or 1099 personnel, provided they meet all background check, training, identification, and performance requirements.

A. Please see the answer to Questions 18 and 19.

Scope of Work – Department of Human Services – Division of Family Development Q. Please clarify whether the stated delivery targets for the five largest CWAs, seven intermediate CWAs, and remaining CWAs are mandatory deadlines or preferred delivery targets.

A. The stated delivery targets for all CWAs are mandatory deadlines.

Scope of Work – Department of Human Services – Division of Family Development Q. The solicitation states that daily quantities may fluctuate by plus or minus 50% and may triple one day per month. Please confirm whether all such fluctuations must be handled within the fixed monthly courier services price.

A. Yes, all such fluctuations must be handled within the fixed monthly courier services price.

Scope of Work – Department of Human Services – Division of Family Development Q.