Statement_of_Work_SOW V.1.2.pdf

FEDERAL BUREAU OF INVESTIGATION

FINANCE DIVISION | PROCUREMENT SECTION

STATEMENT OF WORK

Human Performance Technical Services

For the

Critical Incident Response Group

Statement of Work

January 22, 2024

SOW: Human Performance Technical Services

SHOP-PR-24-001114

1 Scope

This is a contract to provide technical services to the Federal Bureau of Investigation (FBI) Critical Incident Response Group (CIRG). This is a non-personal services contract. The Government shall not exercise any supervision or control over contractor employees performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction

The Critical Incident Response Group’s Render Safe Unit (RSU) has a requirement for a human performance program with a multi-disciplinary approach to optimizing mental and physical health that will increase productivity and maximize performance. This requirement is essential to RSU’s no fail mission of rendering safe weapons of mass destruction as it relates to Presidential Policies and FBI Directives. FBI Personnel involved in this mission by FBI policy and Standard Operating Procedures (SOPs) are routinely exposed to heightened levels of job-related mental and physical stress. Additionally, they are required to perform physically, face life-or-death decisions, deal with extreme trauma, and operate in unpredictable environments. The human performance program’s intent is to maximize functional mental and physical performance, decrease injuries, and extend the operational career, and overall health and effectiveness of the bomb technician.

1.2 Background

CIRG/RSU must contract human performance technical services that are commensurate with the no-fail mission’s physical and mental demands. SOPs and FBI Policy require extraordinary demands on CIRG/RSU personnel. Job specific functions are highly complex, technical and physical. In order to maintain and sustain CIRG/RSU’s highly skilled workforce a multidimensional program that optimizes mental and physical health is necessary. Research proves that optimizing mental and physical health maximizes productivity and performance specifically in stressful work environments. Human Performance technical services must be within the limitations and constraints defined by the Render Safe Unit and incorporate the best practices, techniques and procedures from instructors with extensive and varied real world experience. This instruction is required to accomplish selection and assessments, and to maintain a viable workforce that is capably of completing their no fail mission as deemed by FBI Policy and Presidential Directives. This training also supplements and enhances the current basic level of human performance and strives to maintain a healthy, effective workforce with added longevity and injury prevention.

2 Requirements

2.1. CIRG/RSU requires an assortment of the following to meet their Human Performance program’s needs.

2.1.1. One to five day workshops that cover the five pillars of human performance as it relates to the

RSU mission. These pillars are Resilience, Stress Mitigation, Sleep, Nutrition, and Strength and

Conditioning. Instructors shall have the appropriate expertise in the content they cover and the workshops will be able to accommodate at least 15 persons.

2.1.2. A monthly webinar customized to fill knowledge gaps, as they arise, of CIRG/RSU personnel as it relates to human performance.

2.1.3. On-Site injury reduction, body composition screenings, and a physical baseline test for 60 personnel. These screenings will establish baselines, identify areas of improvement, and provide customized feedback for improvement. The screenings will also identify areas in the body that may be more susceptible to injury and provide corrective action.

2.1.4. Provide access to a mobile app and online portal that tracks self-administered physical fitness tests, daily food logs and provides, healthy recipes, mental performance tools, educational content and physical conditioning programs.

2.1.5. Develop a system that determines a personalized baseline of human performance for each participant. The personalized report will identify areas of strength, weakness and show where individuals can improve their daily routines.

2.1.6. Provide a means to create unit and team reports that identify mental and physical performance trends for leadership

2.1.7. Provide in-person human performance instruction, testing and evaluation, as needed by

CIRG/RSU, for CIRG/RSU employees and teams while traveling.

Integrated Specialist Program (2)

(1) Human Performance Program Manager (funded) to support the furtherance of the CIRGS mission. (1) Human Performance Program Manager (unfunded – Surge Position) to support the furtherance of the CIRGS mission. Duties shall include, but not limited to:

Program Coordinator for the RS Human Performance Program

• Designs weekly training plans for group fitness and personal fitness training.

• Coaches personnel during physical training and provides feedback to downrange operators.

• Provides prehab/rehab guidance for operators that have sustained injuries.

• Communicates training plans via email or VTC with section personnel who are out of the area and unable to meet in person.

• Conducts body composition and injury risk screening assessments. The assessments establish baselines, identify strengths and weaknesses and provide customized feedback for improvement.

• Provides personalized fitness plan, nutrition plan, and mental performance optimization plan.

• Maintains required continuing education hours.

• Leads workshops that focus on optimal performance in fitness, nutrition, resiliency and leadership.

Serves as the custodian for the OSF fitness and wellness areas to include the gym, mind/body mobility exercise space, and physical therapy area.

• Maintains and cleans gym facility and equipment on a daily basis.

• Coordinates repairs or replacement of non-operational equipment

• Orders and stocks supplies as needed for gym and physical therapy area

• Coordinates/Leads mental wellness and resiliency training weekly

• Serves as an Emergency Medical Responder in the event a medical emergency occurs during training. Custodian of all accountable property used in the RS Human Performance program and assists in their inventory.

Supports Qualification Program

• Works with Team Leaders and Team Chiefs to design physical challenges to be incorporated into technical training, in order to elevate stress levels for downrange operators.

• Assists in RS Selection of Bomb Technicians and Communicators by overseeing and providing guidance on physical assessments of candidates as well as providing backside support to all other activities.

• Assists in RS Mobility program weekly by providing specific training designed for environmental challenges faced by downrange operators. (Austere Mountain, Water/Swim, Climbing, Confined Space, etc.)

• Conducts physical fitness assessments through the Strength and Mobility Assessment (SMA) and records results for each downrange operator.

• Conducts swim qualification/assessment and records results for each downrange operator.

(1) Part-Time Injury-risk Reduction and Recovery Specialist (1) – Surge Position (Unfunded)

Duties shall include, but not limited to:

• Reviewing personnel medical history.

• Developing individualized treatment.

• Outlining clear goals and expected outcomes of the plan.

• Using exercises, stretching, equipment, and hands-on therapy to manage pain, increase mobility, and prevent further pain and injury.

• Recording progress and modifying the plan of care if needed.

3 Key Personnel

Key personnel include all staff members that will instruct and/or administer courses and assessments that relate to the Human Performance program. Instructors and assessors will come from diverse backgrounds including U.S. Special Operations and Olympic, professional, and/or Division I collegiate athletics. In addition, instructors with have diverse qualifications with educational backgrounds in fields that include; nutrition, sports nutrition, kinesiology, physical therapy, exercise physiology and the like.

4 Place of Performance

The primary place of performance will be at FBI and DOJ facilities in the Northern Virginia area.

5 Deliverables

The Contractor shall provide one to three human performance workshops and a monthly webinar on a human performance topic of CIRG/RSU’s choosing. In addition, the contractor shall provide body composition and injury risk screenings to CIRG/RSU personnel at a location deemed appropriate by CIRG/RSU. The contractor will provide a mobile app or online platform that accomplishes the requirement as outlined in section 3.

6 SECURITY

6.1 Requirements

Limited Access Requirements (LAR)

Upon award of the contract/work order, all personnel involved in the process must have a completed LAR consisting of checks from the Data Integration and Visualization System (DIVS), National Crime Information Center (NCIC)/Interstate Identification Index (III), Sentinel, and the Treasury Enforcement Communication System (TECS). The following forms must be accurately completed and furnished to the OSO at least 45 work days prior to the arrival of contract individual to FBI space (or as early as possible).

• SF-85 - Questionnaire for Non-Sensitive Positions (fill in gray areas) o Completion Guide o Spanish Translations

▪ Spanish Completion Packet

▪ SF-85 Translation Packet

▪ SF-85 Release in Spanish

• Authorization for Release of Information (page 6 of SF-85)

• FD-285 - Fingerprint Application Card (see step 4 below)

• FD-857a - Sensitive Information Non-Disclosure Agreement

Failure to allot enough time to conduct the checks can result in access delays that cannot be waived.

The process to submit the contractors LAR is as follows:

1. Contracting Officer Representative (COR)/Project Manager (PM)/Point of Contact (POC) will supply SF-85, FD-857a and Completion Guide to Company.

2. Company will supply SF-85, FD-857a and Completion Guide to Potential Employee.

3. Company will submit completed SF-85, FD-857a and Authorization for Release of

Information to COR/PM/POC.

4. Company will coordinate with COR/PM/POC to schedule Potential Employee to have fingerprints taken (Locations: Huntsville - Visitor Center; JEH - Fingerprint Room;

Quantico - East Gate; Pocatello - Visitor Center).

https://go.fbinet.fbi/HRB/SecD/SSCS/PSIUIV/LAR%20Resources/SF%2085/SF85.pdf https://go.fbinet.fbi/HRB/SecD/SSCS/PSIUIV/LAR%20Resources/SF%2085/LAR%20SF%2085%20Completion%20Guide.pdf https://go.fbinet.fbi/HRB/SecD/SSCS/PSIUIV/LAR%20Resources/SF%2085/Spanish/LAR%20SF%2085%20Completion%20Guide%20in%20Spanish.pdf https://go.fbinet.fbi/HRB/SecD/SSCS/PSIUIV/LAR%20Resources/SF%2085/Spanish/LAR%20Spanish%20Translation%20Packet.pdf https://go.fbinet.fbi/HRB/SecD/SSCS/PSIUIV/LAR%20Resources/SF%2085/Spanish/SF%2085%20Release%20in%20Spanish.pdf https://go.fbinet.fbi/do/rpo/ipo/formsdesk/pdfforms/fd-258.pdf https://go.fbinet.fbi/do/rpo/ipo/formsdesk/pdfforms/FD-857a.pdf

5. Company will provide Potential Employee details (location, time, date) of when to arrive to get fingerprints taken.

6. COR/PM/POC will review the SF-85 and FD-857a to ensure required fields have been completed and forms have been signed, then will email them from an Unclassified (low side) computer to the appropriate security office.

(Mailbox: Redstone - RSVS@ic.fbi.gov; OSO - HQ_DIV12_OSO@fbi.gov).

7. Security Office will complete NCIC, DIVS Sentinel and TECS checks.

8. Security Office will Uplift the SF-85, FD-857a, Authorization for Release of Information, record checks, and fingerprint reports to FBINET (high side), and a unique file will be created under the applicant's name.

9. Security Office will adjudicate the individual based on above information; resulting in either approved, denied, or discontinued.

10. Security Office will upload all documents into Sentinel as approved/denied/discontinued, adding Security Division as additional case file AND copy the COR/PM/POC.

11. Security Office will create a file in Phoenix.

12. COR/PM/POC will notify the Company of the approval/denial/discontinued result for

Potential Employee.

6.1.2– Unclassified Information

Unclassified information released or generated under this contract will be restricted in its dissemination to contractor and government personnel involved in the contract. Release in open literature or exhibition of such information is strictly prohibited without permission of the Contracting Officer.

All contractor personnel working on this contract may be required, at the Government's discretion, to undergo polygraph examinations. The polygraph examinations may be prior to acceptance or at any time during the performance of the contract, and without notice. Access to FBI facilities is subject to specific security requirements, which must be satisfied prior to access.

Information pertaining to FBI programs, even though considered unclassified, shall only be made available to contractor employees on a need-to-know basis and shall not be otherwise disseminated without the prior written consent of the customer. Unless approved by the FBI, regardless of classification, no program-related material may leave the Government or approved Contractor facility.

No program-related material may be transmitted via the Internet or any other network that would allow individuals not associated with this task to directly or indirectly access the program-related material.

Prior FBI approval is required for subcontracting.

Unauthorized disclosure of FBI information may constitute a security incident and the FBI should be informed of any unauthorized disclosure. The unauthorized disclosure of information protected by the

Privacy Act could also result in criminal sanctions.

6.3 Confidentially

If applicable, duplication or disclosure of the data and other information, to which the Contractor may have access as a result of this contract, is prohibited by Public Law. It is understood that throughout https://go.fbinet.fbi/HRB/SecD/SOS/OSO/Pages/CrossDomainDataTransfer.aspx https://phx.fbinet.fbi:8443/PHXMgmtWeb/ performance of the Contract, the Contractor may have access to data which is the sole property of the

FBI as well as access to proprietary data which is the sole property of other than the contracting parties.

The Contractor hereby agrees to maintain the confidentiality of all such data to which access may be gained throughout contract performance, whether title thereto vests in the FBI or otherwise. The

Contractor hereby agrees not to disclose said data, any interpretations thereof, or data derivative therefore, to unauthorized parties whether real or artificial, in contravention of these provisions, without the prior written approval of the FBI CO. The Contractor shall ensure that this clause is incorporated in any agreements reached with any subcontractors, consultants, agents, or representatives employed by the Contractor in contract performance or otherwise.

6.4 Disclosure of data

All data produced, developed and/or delivered as a result of this Contract, shall be the sole property of the FBI and shall be treated by the Contractor as official FBI documentation to be released by the FBI only. Duplication or disclosure of the data and other information produced by the Contractor hereunder is prohibited. Accordingly, the Contractor shall not disclose said data, any interpretations thereof, or data derivation therefore, to third parties whether real or artificial in contravention of these provisions, without the prior written approval of the FBI CO. The Contractor shall ensure that this clause is incorporated in any agreements reached with any subcontractors, consultants, agents, or representatives employed by the Contractor in Contract performance or otherwise. All personnel working on this Contract may be required to sign a Non-Disclosure Form. No release of information shall be made without the prior written consent of the Office of Public Affairs and the Contracting Officer.

The Contractor and author are warned that disclosure is not without potential consequences. The FBI will make every effort to review proposed publications in a timely manner to accommodate these and other publications.

6.5 Government Furnished Items

The Government will provide Contractor personnel assigned to this contract with a typical working environment, including office furniture and furnishings, secure and unclassified telephone or communications services, storage for classified and unclassified materials, use of the Government's mail and courier services, and access to copiers, fax machines, secure and unclassified computers, and related software. Contractor staff shall abide by all government property policies and regulations.

6.6 Government Information

The government shall provide contractor personnel assigned to this contract with access to relevant documents, reports and information necessary to successfully complete its assignments under this task order.

6.7 Access to Federal Bureau of Investigation (FBI) Locations

Performance under this contract may require access to FBI locations to provide some service, product, or perform some other official function of interest to the FBI. Requirements, as identified below, to include approval by the FBI's Security Division, must be satisfied prior to access. Access to FBI facilities and information is subject to specific security and suitability requirements. The FBI reserves the right and prerogative to deny and/or restrict facility and information access of any contractor employee determined by the FBI, at any time during performance, to be unsuitable for access and/or present a risk of compromising sensitive government information to which he or she would have access to under this contract. Contractors will be allotted a reasonable amount of time, determined by the government, to replace the employee found not suitable for continued contract performance. Failure to replace the employee may result in a no cost termination for cause by the government.

7 Travel and Other Direct Costs

When required and authorized by the (Render Safe Unit Chief), travel must be conducted in accordance with Federal Travel Regulations. Contractor must receive authorization from the Government CO/COR before traveling. All travel must be pre-approved in writing and conducted in accordance with Federal

Travel Regulations established by the General Services Administration. Local travel will not be reimbursed. Local travel is defined within 50 miles of assigned duty station at the request of the government. Travel to work and home does not constitute reimbursable travel. Airfare in excess of the lowest price airfare available must be substantiated by one of the exceptions listed in FAR 31.205-

46(b). To facilitate approval, traveler shall include the criteria identified in FAR 31.205-46(c) and identify the cost differences associated the travel request. Travel for one (1) contractor will include six (6), 2-5 day trips to conduct training in support of National mission priorities. The RSU Human Performance

Specialist (HPS) provides full spectrum human performance services to RSU and Counter-IED Section. In order to advance the human performance program, the HP Specialist needs to understand the mental and physical environment in which teams operate. In addition, individual operators can then be assessed in real world training environments allowing for the individualization of the human performance benefits.

8.0 Vehicle Usage

The Contractor may be required to use Government vehicles during the performance of this contract.

In accordance with 41, C.F.R., Section 101-38.301-1, Bureau representatives (FBI Program Manager or

Deputy Program Manager) shall determine on each occasion if the use of Government or Government leased vehicles are for official purposes only, and that the use is solely in performance under the

Government contract. Under the above provision, the Contractor would be responsible for cost or expense incident to use of the vehicle not related under performance of the contract.

Contractors assigned to operate FBI vehicles shall perform minor routine vehicle inspection. Prior to the operation of a vehicle, the Contractor shall inspect their assigned vehicle for safety deficiencies and any noted deficiencies shall be reported to the FBI Program Manager, Deputy Program Manager, or respective supervisory personnel prior to the operation of the vehicle. Contractors who operate

Government vehicles shall immediately report to the FBI Program Manager any contact with police that would include any traffic infractions or involvement in any traffic accidents while operating the

Government vehicle. Any damage incurred to the assigned vehicle or any other property while under the care, custody and control of the contractor shall immediately be reported to the FBI Program

Manager and COR.

The Contractor shall provide the insurance policy declaration page for each type of insurance held. The declaration pages shall state the effective date of each policy, the expiration date of each policy, the limits of liability for each type of coverage, the endorsement requiring notification of cancellation and material changes to the Government, and identification of the Government’s interest in the property.

The FBI would not be liable under the Federal Torts Claims Act (FTCA) [28 U.S.C.S. Section 1346(b), 2671] for the negligent or wrongful conduct of the Contractor, whose physical performance is not subject to governmental supervision. The FTCA specifically limits the tort liability of the Government to acts or omissions of Federal Government employees and specifically excludes any Contractor.

Any question of liability that may surface as a result of contract employees driving Government vehicles is minimized by an indemnification agreement. This agreement is as follows:

1. The Contractor assumes full responsibility for and shall indemnify the Government against any and all losses or damages of whatsoever kind and nature to any and all Government property, including any equipment, supplies, accessories, or parts furnished, while in his custody and care for storage, repairs, or service to be performed under the terms of this contract, resulting in whole or in part from the negligent acts or omissions of the Contractor.

2. If due to the fault, negligent acts (whether of commission or omission) and/or dishonesty of the

Contractor, any Government-owned or controlled property is lost or damaged as a result of the

Contractor's performance of this contract, the Contractor shall be responsible to the Government for such loss or damage, and the Government, at its option, may in lieu of payment thereof, require the

Contractor to replace at their own expense, all property lost or damaged.

3. The Contractor shall save and hold harmless and indemnify the Government against any and all liability claims, and cost of whatsoever kind and nature for injury to or death of any person or persons and for loss or damage to any Contractor property or property owned by a third party occurring in connection with or in any way incident to or arising out of the occupancy, use, service, operation, or performance of work under the terms of this contract, resulting in whole or in part from the acts or omissions of the Contractor.

4. Nothing in the above paragraphs shall be considered to preclude the Government from receiving the benefits of any insurance the Contractor may carry which provides for the indemnification of any loss or destruction of, or damages to property in the custody and care of the Contractor where such loss, destruction or damage is to Government property. The contractor shall do nothing to prejudice the Government's right to recover against third parties for any loss, destruction of, or damage to Government property, and upon the request of the Contracting Officer shall, at the Government's expense, furnish to the Government all reasonable assistance and cooperation (including assistance in the prosecution of suit and the execution of instruments of assignment in favor of the Government) in obtaining recovery.

5. The Government shall not be liable for any injury to the Contractor or damage to the

Contractor's property unless such injury or damage is due to negligence on the part of the Government and is recoverable under the FTCA, or pursuant to other Federal statutory authority.

6. The Contractor shall carry and maintain during the entire period of performance under this contract adequate insurance.

9 GOVERNMENT REPRESENTATIVES

9.1 Contracting Officer

The CO is the appointed authority to bind the government to the extent of the authority delegated.

Direction that will modify the scope, schedule, term and conditions, funding, or any other action that may modify the agreement as originally entered with the government must be given only by the CO.

The CO for this effort is:

Stevon Walker

Contracting Officer

Procurement Section

4942 Fowler Road

Redstone Arsenal, AL 35898

Swalker4@fbi.gov

9.2 Contracting Officer Representative

The COR will be identified via letter of COR delegation authority issued by the CO for this contract. The

COR is responsible, as applicable, for: receiving all deliverables; inspecting and accepting the supplies or services provided hereunder in accordance with the terms and conditions of this contract; providing direction to the Contractor which clarifies the contract effort, filling in details or otherwise furnishing information necessary to accomplish the SOW; evaluating performance; and certifying all invoices/vouchers for acceptance of supplies or services furnished for payment.

The COR does not have authority to alter or modify the Contractor’s obligations, contract terms, conditions, specifications, or cost. If as a result of technical discussion, it is in the Government’s best interest to alter/change contractual obligations or the SOW, the CO will issue such changes.

The COR for this effort is:

Lidia Anderson

Management and Program Analyst

Critical Incident Response Group

571-409-0693 llanderson@fbi.gov