Statement of Work (SOW) - NT Test Repair - 15F06726Q0000422.pdf

Attachment A – Statement of Work Version 2.6 Page 1

Network Telecom Test Equipment Repair for the

Operational Technology Division

Statement of Work

August 24, 2026

FEDERAL BUREAU OF INVESTIGATION

FINANCE AND FACILITIES DIVISION | PROCUREMENT SECTION

STATEMENT OF WORK

Attachment A – Statement of Work Version 2.6 Page 2

1 Scope

This requirement provides for calibration, repair, maintenance, and software upgrade services for existing Bird, Motorola, Aeroflex, IFR, EMR, TX RX Systems, Keysight, and Telewave equipment spanning several generations for the Federal Bureau of Investigation (FBI), Operational Technology Division (OTD). Services will be performed on an as-needed basis during the period of performance. This is a non-personal services requirement. The Government will not exercise any supervision or control over contractor employees performing the services herein. Such service providers will be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction

This requirement provides for one 12-month Base Period and four 12-month Option Periods for calibration, repair, maintenance, and software/firmware upgrade services for the FBI's existing radio/network telecommunications test equipment. Services will be ordered through BPA calls as requirements arise.

Maintenance Upgrades & Replacements

The Contractor must ensure maintenance upgrades, substitutions, and replacements to equipment and software under this BPA do not reduce the original level of conformance with the applicable Revised 508 Standards at the time of award.

1.2 Background

The FBI has a requirement for the calibration, repair, and software upgrade to Bird, Motorola, Aeroflex, IFR, EMR, TX RX Systems, Keysight, and Telewave radio/test equipment spanning several generations for its radio system communications. The test equipment is no longer manufacturer serviced or supported. There could be requests for repairs, calibrations, and upgrades for other manufacturers’ equipment to be evaluated within the Contractor’s abilities. The BPA will consist of one 12-month Base Period and four 12-month Option Periods.

The FBI requires that service calibrations, repairs, and upgrades to the range of test equipment be performed by certified technicians at a certified test and calibration facility so that failures are corrected and equipment is operating to manufacturer specifications before the equipment is returned to the FBI. The FBI requires that the repair facilities utilized under this requirement must have the appropriate manufacturer licensing, software licensing, and tools to perform calibrations, repairs, and upgrades to the full range of FBI equipment presented in this statement of work.

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The FBI requires that defective equipment is repaired under this requirement and returned to the FBI within 15 working days after the repair facility receives the defective equipment to reduce the FBI's system downtime. Calibration documentation must be included with each piece of test equipment that has been calibrated, repaired, or upgraded.

The calibration, repair and/or upgrades include, but are not limited to the following test equipment:

1. BIRD Technologies Thruline Model 43 RF Wattmeter

2. BIRD Technologies Model 4304A RF Wattmeter

3. BIRD Electronics corp. Termaline Model 6154 RF Wattmeter

4. BIRD Technologies TXRX Multicoupler

5. TX RX Systems Multicoupler

6. IFR AN1830 Spectrum Analyzer

7. Motorola R-2670 FDMA Digital Communications System Analyzer

8. Motorola R-2670 — P25 Conventional Software Upgrade

9. Aeroflex IFR 3920 Digital Radio Test Set

10. Aeroflex IFR 8800 Digital Radio Test Set

11. Telewave Model 44AP RF Wattmeter

12. Keysight FieldFox N9912A Analyzer

2 Applicable Documents

None.

3 Requirements

Tasks that need to be performed under this SOW include the following:

1) The Contractor, including any qualified subcontractors utilized in performance, shall possess the facilities, equipment, tools, software/licenses, technical resources, and other capabilities necessary to perform the required services.

2) Personnel performing calibration, repair, maintenance, or software/firmware upgrade services shall possess the training, qualifications, certifications, and/or relevant experience necessary to perform the applicable services. Where current manufacturer certification or authorization is available and applicable, the Contractor shall provide evidence upon request. For legacy or unsupported equipment for which current manufacturer certification or authorization is unavailable, relevant training, qualifications, certifications, and/or documented experience may be used to demonstrate technical capability.

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3) The FBI may request services for other test equipment within the general scope of this requirement. The Contractor shall identify whether it has the capability to service such equipment before services are authorized.

4) Software and firmware upgrades shall be performed in accordance with applicable manufacturer requirements where such requirements remain available.

5) The Government will be responsible for shipping equipment from the requesting FBI location to the Contractor's repair facility. The Contractor shall be responsible for return shipment of serviced equipment to the requesting FBI location. Return shipping shall be included in the applicable firm-fixed service price.

6) The Contractor shall complete repairs and return equipment within 15 working days after receipt at the Contractor's facility. If the required service cannot be completed within 15 working days because of documented unavailability of required legacy replacement parts or another circumstance beyond the Contractor's reasonable control, the Contractor shall promptly notify the Government, identify the reason for the delay, and provide an estimated completion date.

7) The Contractor shall provide applicable calibration documentation with each piece of equipment calibrated, repaired, or upgraded.

8) Services shall be performed using commercially reasonable industry practices sufficient to restore equipment to the applicable operational and calibration requirements.

3.1 Service Categories

Calibration: Scheduled or as-needed calibration of the applicable equipment in accordance with the requirements of this SOW, including applicable calibration documentation.

Minor Repair: Corrective maintenance involving software updates, adjustments, or other limited corrective actions when the equipment is otherwise functioning and does not require repair or replacement of a major component or assembly.

Major Repair: Corrective maintenance involving a significant equipment malfunction, component failure, or physical damage requiring repair or replacement of internal

Attachment A – Statement of Work Version 2.6 Page 5 components, assemblies, displays, power-related components, amplifiers, chassis components, or similar items necessary to restore the equipment to proper operation.

Examples may include a failed amplifier, frozen or broken display, significant output failure, equipment that does not power on, significant battery/power failure, or physical chassis damage.

Software/Firmware Upgrade: Installation or configuration of an applicable software or firmware update required to bring the equipment to the latest available version required by the FBI.

If the Contractor determines after receipt that the service category authorized by the BPA call is incorrect or that a higher-priced category is required, the Contractor shall notify the Government and obtain written authorization from the Contracting Officer or authorized ordering official before performing the additional work.

3.2 Parts

Firm-fixed Minor Repair and Major Repair prices shall include diagnosis and routine parts and materials normally required to perform the applicable repair category.

If performance requires an extraordinary or difficult-to-source legacy replacement part that cannot reasonably be included in the established firm-fixed repair price, the Contractor shall notify the Government before purchasing or installing the part. The notification shall identify the required part, availability, proposed fixed price, and impact on the repair schedule. The Contractor shall not incur or invoice the additional charge without prior written authorization from the Contracting Officer or authorized ordering official.

4 Key Personnel

Position qualifications for this requirement will be determined by the awarded vendor who in turn will be responsible to the government for the completion of the tasks described.

5 Place of Performance

The primary place of performance will be at the awarded vendor’s maintenance/repair shop and identified in the RFQ.

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6 Electronic Invoicing Requirements

The Federal Bureau of Investigation (FBI) requires vendors to submit invoices and supporting documentation electronically through the Invoice Processing Platform (IPP).

IPP is a secure, web-based electronic invoicing system provided by the U.S. Department of the Treasury’s Bureau of the Fiscal Service (Treasury) in partnership with the Federal Reserve Bank of St. Louis (FRSTL). IPP is available at no cost to any commercial vendor or independent contractor doing business with a participating government agency. To learn more about IPP, please visit IPP.gov.

Invoice Submission

Vendors are required to create and submit electronic invoices using the IPP system.

Invoices submitted by email will not be accepted. This requirement applies immediately upon award. For contract-specific questions, please contact the designated contracting officer for your contract.

Obtaining IPP Access

If your company has already enrolled in IPP:

You will not be required to re-register. Please contact your company's IPP account administrator so that he/she may add you as an additional user to your company’s IPP Collector account.

If your company has NOT enrolled in IPP:

Your company will be auto-enrolled for IPP using information from your SAM.gov account.

Your company's Primary Electronic Business Point of Contact (POC) will be designated as an IPP administrator. This POC will be contacted by email to register when the FBI initiates the enrollment process through IPP. To prevent enrollment delays, please ensure your designated Electronic Business POC in SAM.gov is up to date.

Your company’s IPP administrator will be responsible for initial account registration as well as creating and managing your company’s IPP users and permissions. Please note that due to U.S. Department of the Treasury guidelines, IPP cannot set up User IDs using a shared email address.

How to register for IPP:

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1. Once FBI initiates the enrollment process, your company’s designated Electronic Business POC in SAM.gov will receive two emails from IPP Customer Support (ipp.noreply@mail.eroc.twai.gov):

• The first email contains the initial administrative IPP User ID

• The second email, sent within 24 hours of receipt of the first email, contains a temporary password

• You must log in with the temporary password within 30 days

2. Registration is complete when the initial administrative user logs into the IPP web site with the User ID and password provided and accepts the IPP rules of behavior.

Additional user accounts, including administrators, can be created after initial login.

Training

Vendor training materials, including a first-time login tutorial, are available on the IPP.gov website. Once you have logged in to the IPP application, you will have access to user guides that provide step-by-step instructions for all IPP capabilities ranging from creating and submitting an invoice to setting up email notifications.

Additional Support

IPP Customer Support Team is available Monday through Friday from 8:00 am to 6:00 pm

EST

•Phone: (866) 973-3131 or Email: IPPCustomerSupport@fiscal.treasury.gov •For answers to frequently asked questions, visit the Vendor FAQ page on the IPP.gov web site.

7 Government Furnished Equipment or Information

The Government will not provide the Contractor with any tools or equipment required to perform the repair, calibration, maintenance, or software upgrade services identified in this SOW.

8 Personnel Availability

The vendors’ hours of operation to perform the required tasks will be at their sole discretion. The FBI is requesting a 15 working day turnaround for the return of the equipment.

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9 Security Requirements

The awarded vendor will not require access to FBI government systems or facilities.

Repairs will be completed at their facilities.

10 Government Representatives

The functions inherent to this BPA shall be performed by the designated Contracting Officer. The duly assigned COR shall ensure that all actions requiring Contracting Officer authorization are coordinated through the Contracting Officer.

11.1 Contracting Officer Representative

The Contracting Officer Representative for this requirement shall be:

• NAME: TBD

The COR will be identified via letter of COR delegation authority for this BPA. The COR is responsible, as applicable, for: receiving all deliverables, inspecting and accepting the supplies or services provided hereunder in accordance with the terms and conditions of this BPA; providing direction to the Contractor which clarifies the effort, fills in details or otherwise serves to accomplish the contractual Scope of Work; evaluating performance;

and certifying all invoices/vouchers for acceptance of the supplies or services furnished for payment.

The COR does not have the authority to alter or modify the Contractor's obligations, contract terms, conditions, specifications, or cost. If as a result of technical discussions, it is in the Government’s best interest to alter/change contractual obligations or the Scope of Work, the CO shall issue such changes.

11.2 Contracting Officer

This BPA will be administered by:

• NAME: Naporshia Jackson

• EMAIL: nljackson@fbi.gov

12 Travel and Other Direct Costs

N/A