Statement of Work (SOW).pdf

STATEMENT OF WORK (SOW)

Vehicle Upfitting for the Pentagon Force Protection Agency

Pentagon Police Division

Blanket Purchase Agreement (BPA)

PART 1

GENERAL INFORMATION

1. INTRODUCTION: This is a non-personal services BPA to provide the Pentagon Force Protection

Agency (PFPA) with force protection, Security, and law enforcement operations as required for the people, facilities, infrastructure, and other resources at the Pentagon Reservation and for DoD activities and DoD-occupied facilities not under the jurisdiction of a Military Department within the National

Capital Region (NCR). This responsibility includes the Security of buildings and personnel, anti-terrorism and force protection, emergency responses, and other key functions (including the protection of senior DoD officials). To provide the required law enforcement services explained above, the

Pentagon Police Division (PPD) currently has a small fleet of specialized vehicles that require routine maintenance and upkeep in order to maintain the high level of force protection required by DoD standards. These specialized vehicles are utilized within the jurisdiction of the Pentagon Reservation and facilities throughout the NCR within our assigned area of responsibility.

2. BACKGROUND: The Pentagon Force Protection Agency's (PFPA) mission is to provide force protection, Security, and law enforcement operations as required for the people, facilities, infrastructure, and other resources at the Pentagon Reservation and for DoD activities and DoD-occupied facilities not under the jurisdiction of a Military Department within the National Capital Region (NCR). The PFPA provides law enforcement, Security, emergency management support, and special event services for the

Pentagon, Pentagon Library Conference Center, Pentagon Police Headquarters, Raven Rock Mountain

Complex, and over one hundred leased facilities. Currently, PFPA maintains a working fleet of over 250 vehicles that are vital to the agency's mission. The Government projects 20 - 30 vehicles will require full law enforcement installations per year, with an additional 15 - 25 staff vehicles. Each law enforcement would require transportation from Belcamp, MD, to the contractor facility, and an additional trip from the contractor facility to the Pentagon in VA. If staff vehicles do not require any installs, then they will only need to be transported directly from Belcamp, MD, to the Pentagon. Every return vehicle (typically one-for-one)will require reverse trips every year.

3. DESCRIPTION OF SERVICE: The Contractor shall install and de-install a wide range of law enforcement equipment, vehicle upfitting, requirements based on vehicle type, mission needs, and regulatory compliance, including but not limited to:

• Emergency Lighting Systems (light bars, sirens, strobe lights, etc.)

• Communication Equipment (radios, antennas, mobile data terminals, etc.)

• Computer Systems (laptops, mounting hardware, etc.)

• Storage Solutions (gun racks, cargo organizers, prisoner transport cages, etc.)

• Protective Equipment (push bumpers, window film, ballistic protection, etc.)

• Electrical Wiring and Power Management Systems

• GPS Tracking Devices

• Video Recording Systems (dash cams, body-worn cameras integration)

• Other specialized Equipment as required.

• Ensure proper installation of all Equipment according to manufacturer specifications and industry best practices.

• Manage inventory of commonly used Equipment to ensure timely availability.

4. OBJECTIVES: The objective of this requirement is to provide PFPA with a full-service solution to get maintenance which includes, but is not limited to, routine Performance Maintenance (PM) on the vehicle platform as well as the special equipment/accessories installed for Law Enforcement duties such as ballistic doors, police striping, window tinting, and installation of gun racks, lockboxes, accident repairs, vehicle monitoring devices (VMD), unmarked car equipment, and the logistical support to transports vehicles between during the install and de-install process This BPA vehicle may be used to transport, install, and de-install between 25 and 50 vehicles per year.

5. SCOPE: The services to be provided for this BPA span full-service maintenance to Fleet vehicles for police, emergency response, K9, and investigative vehicles. This includes, but is not limited to, police markings, police lights, light bars, sirens, grill lights, canine systems, kennels, gun racks, trunk boxes, computer mounts, radios, computers, ballistic doors, window tints, Vehicle Monitoring

Device (VMD), undercover Equipment, and any other needed equipment.

The current fleet is part of the Federal Services Law Enforcement Vehicle Equipment

Standardization (FEDSLEVE) program within GSA. The FEDSLEVES program was created to seek efficiencies, decrease redundancies & streamline processes while improving law enforcement readiness. The success of the program is attributed to working relationships developed between LE entities across DOD, Government LE agencies, the GSA Fleet

LE Vehicle Program, and OEM vendors and upfitters.

The PFPA vehicles are upfitted by the specific manufacturer (s) before they are delivered. These vehicles are already equipped with emergency equipment and pre-wired for communications, but require some additional services they including but not limited to,

- The agency provided radio installation and deinstallation

- installation and removal of vehicle graphics

- deinstallation of old vehicle equipment

- procurement and installation of a storage/weapon box or vault

- Procurement and installation of protective seat covers

- Procurement and installation of a computer docking station

- Vehicle Tint

- Diagnose and repair emergency equipment as needed

- Programming emergency lights and other Equipment

Contractor will be required to operate and maintain a maintenance facility within 25 miles of the

Pentagon.

6. ITEM SPECIFICATIONS:

• Deinstall-Antenna Removal (Each)

• Deinstall-Console Removal

• Deinstall-Control System Removal

• Deinstall-Exterior Lightbar Removal (Each)

• Deinstall-Interior Lightbar Removal (FST)

• Deinstall-Interior Lightbar Removal (RST)

• Deinstall-Mobile Radio Removal (Head + Brain)

• Deinstall-Platform/Weapons Vault Removal

• Deinstall-Removal - Graphics

• Deinstall-Removal - K9 Enclosure

• Deinstall-Warning Lamp Removal (each)

• Install Customer Supplied Full or Partial Laptop Mounting System

• Install Customer Supplied Docking Station for Laptop

• Install Customer-Supplied Camera System Only (no wiring)

• Install Customer-Supplied Antenna Only (no wiring)-each

• Install Customer-Supplied Radio Only (no wiring)-each

• Install Customer-Supplied Weapons Vault

• Install Customer-Supplied Wifi Modem Only (no wiring)

• Install Customer-Supplied Mobile Computer

• Source & Install American Aluminum EZ Vault Up Single Drawer System (Black Powder Coat

Only)

• Source & Install American Aluminum K9 Dividers DP-003 (Enclosure Only)

• Source & Install Drawer System-Truck Bed Length 8 ft

• Source & Install Drawer System-Truck Bed Length up to 6.5ft

• Source & Install Full Laptop Mounting System

• Source & Install Partial Laptop Mounting System

• Source & Install PFPA GFX Package, Printed and Installed

• Source & Install Tiger Tough Tactical Bucket Set -T052017-IW-BLK(Each)

• Source & Install Tint-2 Windows and Front Visor Strip Vehicle (20%)

• Source & Install Tint-All Windows and Front Visor Strip-Compact SUV (20%)

• Source & Install Tint-All Windows and Front Visor Strip-Large SUV (20%)

• Source & Install Tint-All Windows and Front Visor Strip-4 Door Truck (20%)

• Source & Install Tint-All Windows and Front Visor Strip-4 Door Sedan (20%)

• Source & Install Tint-Sunvisor Strip Only (20%)

• Source & Install Tint-Whole Front Windshield

• Source & Install Tint-All Windows and Front Visor Strip-Minivan (20%)

• Source & Install Tonneau Cover (Roll-Up) Up to 8t Bed Length

• Source and Install Docking Station Pole Mount

• Source and Install DUO Exterior Light Bar

• Source and Install Generic Console

• Source and Install Headlight Flasher Unit (If Applicable)

• Source and Install Interior DUO FST

• Source and Install Interior DUO RST

• "Source and Install Panasonic Toughbook 33 Laptop

• Docking Station DUAL RF w/ Power Supply"

• "Source and Install Siren Controller/Switchbox +

• Speaker"

• Source and Install SOLO Body Lighthead (each)

• Source and Install SOLO Interior Lighthead (each)

• Source and Install Weapons Vault (SUV)

• Source and install Vehicle specific running boards

Unmarked Unit Deinstallation (Non K9)

Marked Unit Deinstallation (Non-K9)

Unmarked Unit Deinstallation (K9)

7. PERIOD OF PERFORMANCE: The period of performance shall be five (5) year periods.

8. CONTRACT TYPE: The Government will award a Firm Fixed Price BPA.

9. PLACE OF PERFORMANCE: All work on vehicles shall be performed at the contractor's site.

Vehicles will be picked up and dropped off at GSA, currently in Belcamp, MD, the Pentagon in

Washington, DC, Raven Rock Mountain Complex in PA, the vendor location, and any specified location within a 50-mile radius of the Pentagon. Vehicle spare parts will be delivered to and from the GSA warehouse in Springfield, VA, the Pentagon, Raven Rock Mountain Complex in PA, the Mark Center in

VA, the vendor location, and any specified location within a 50-mile radius of the Pentagon.

9.1. On-Site Working Conditions, Holidays, and other Closures: Not applicable.

10. RECOGNIZED HOLIDAYS: Government personnel observe the following holidays as governed by 5

U.S.C. § 6103. Government facilities will be closed and unavailable to Contractor personnel:

New Year's Day Labor Day Martin Luther King Jr.'s Birthday

Columbus Day Washington's Birthday Veterans Day

Memorial Day Thanksgiving Day Juneteenth

National Independence Day Christmas Day Independence Day

*If the date falls on a Saturday, the Government holiday is the preceding Friday. If the date falls on a

Sunday, the Government holiday is the following Monday.

In addition to the days designated as holidays, the Government observes the following days:

• Any other day designated by Federal Statute

• Any other day designated by Executive Order

• Any other day designated by the President's Proclamation

11. QUALITY CONTROL/ASSURANCE:

11.1. Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this SOW. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The

Contractor's quality control program is how it ensures that its work complies with the requirements of the contract. Conduct thorough testing of all installed Equipment to ensure proper functionality and performance. QC shall be submitted to the KO and COR within 5 working days. After contract award, after acceptance of the quality control plan, the Contractor shall receive the Contracting Officer's acceptance in writing of any proposed change to its quality control program.

11.2. Quality Assurance: The Government shall evaluate the Contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

12. SECURITY:

12.1. Physical Security: (If applicable) The Contractor shall be responsible for safeguarding all

Government equipment, information, and property provided for Contractor use. As specified, the

Contractor must ensure all government vehicles and Equipment are kept in a secure location to avoid tampering or theft. The Contractor will be liable for any damage, theft, or tampering while in the Contractor's possession.

12.2. This contract is UNCLASSIFIED, but SENSITIVE. The Contractor must ensure all employees with access to the vehicles have a National Crime Information Center (NCIC) background check and maintain accurate records of the employees. The Contractor shall provide a full list of employees and NCIC background checks within 30 days of BPA award and as additional employees are added for the duration of the BPA.

Ensure compliance with all applicable federal, state, and local laws, regulations, and standards, including but not limited to:

National Highway Traffic Safety Administration (NHTSA) regulations

Occupational Safety and Health Administration (OSHA) standards

Environmental Protection Agency (EPA) regulations

Federal Communications Commission (FCC) regulations

13. CONFLICT OF INTEREST:

13.1. Organizational Conflict of Interest/Personal Conflict of Interest: Contractor and Subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interest (OCI) as defined in FAR Subpart 9.5 as well as personal conflicts of interest. Using the Contractor OCI/

COI Disclosure Form, the Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential conflict and shall promptly submit the conflict-of-interest disclosure form to the Contracting Officer to avoid or mitigate any such conflict.

13.2. The Contractor's mitigation plan will be reviewed and accepted/rejected solely at the discretion of the Government, and in the event the Government unilaterally determines that any such conflict cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the conflict.

13.3. In addition, Contractors shall conduct internal reviews as necessary to identify financial interests and determine if any personal conflicts of interest exist or may arise. The Contractor shall ensure that the organization has analyzed each financial disclosure to determine whether actual or potential conflicts exist. Information should be gathered and analyzed for all governing body members (e.g., board of directors, trustees, etc.) and principals of the organization as defined by

FAR 52.203-13 and for each manager and key personnel who would be or are involved with the performance of the contract.

13.4. All Contractor and Subcontractor employees supporting this contract shall sign the WHS AD non-disclosure agreements.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS: Not Applicable.

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the Contracting Officer to assist in administering the contract. Such an appointment shall be in writing and shall state the scope of authority and limitations. This individual has the authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have the authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.7. QUALITY ASSURANCE. The Government procedures to verify that services being performed by the

Contractor are performed according to acceptable standards.

2.1.8. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.9. QUALITY CONTROL. All necessary measures shall be taken by the Contractor to ensure that the quality of the end product or service meets contract requirements.

2.1.10. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the Subcontractor.

2.2. ACRONYMS:

COR Contracting Officer Representative

DFARS Defense Federal Acquisition Regulation Supplement

DOD Department of Defense

FAR Federal Acquisition Regulation

KO Contracting Officer

NCR National Capital Region

OCI Organizational Conflict of Interest

POC Point of Contact

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

WHS Washington Headquarters Services

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1. Basic Services. The Contractor shall install and de-install a wide range of law enforcement equipment and vehicle upfitting.

5.2. Contractor shall respond to inquiries and service requests within 24 hours.

5.3. Contractor shall complete upfitting projects within 5-10 business days from receipt of the vehicle.

Turnaround time may vary depending on the complexity of the project and shall be mutually agreed upon.

5.4. Contractor shall provide a minimum warranty of one year on all labor and Equipment installed.

5.5. Contractor shall have a physical location within 25 miles of The Pentagon.

5.6. Contractor shall maintain adequate insurance coverage, including general liability, workers' compensation, and vehicle insurance.

5.7. Contractor shall provide regular reports on BPA usage, including the number of vehicles upfitted, the types of Equipment installed.

TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

(The Service required— usually a shall statement.)

Standard Performance

Threshold

(This is the maximum error rate. It could possibly be "Zero deviation from standard," but that would be very expensive.)

Method of

Surveillance

PRS # 1.

The contractor shall maintain 100% operational readiness of all emergency lighting systems.

The Contractor provided reliable radio communication capabilities in each vehicle.

99.9% radio system uptime

Meets: =100%

Compliance.

PRS # 2

The upfitted vehicle meets the functional needs.

effectiveness of lighting, clarity of radio communications

10 to 15 days 95% are of acceptable quality

PRS # 3

Operational Readiness

95% of lights are functioning correctly at all times.

100% Excellent quality 100%

PRS # 4

Responsiveness to inquiries and service requests

Contractor shall communicate with the agency throughout the upfitting process, and how quickly they respond to inquiries and concerns.

Regurlarlly Management system within

24 hours

PRS # 5

Compliance with safety and regulatory requirements

Comply with all relevant state and local regulations pertaining to emergency vehicle operation and safety equipment

All the time 100% testing results exceed expectations

PRS # 6

Customer satisfaction

Upfitted vehicle meets the functional requirements

Quality of the installation work

Fit and finish

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

This technical exhibit lists any reports or documentation that are required as a deliverable to include the frequency, # of copies, medium/format, and who/where it is to be submitted. A deliverable is anything that can be physically delivered, but may include non-physical things such as meeting minutes.

SOW Deliverable Frequency # of Copies Medium/Format Submit To

Invoices for services rendered

By the 5th of every month.

1 original copy by the 5th of every month.

PDF

Technical Point of

Contact (TPOC)

5.3 Properly installed and

functional Equipment.

within 5-10 business days from receipt of the vehicle

NA NA TPOC