Statement of Work (SOW) 15F06725Q0000397.pdf
PDF 362 KB Posted
- Attached to
- Building Automation System Services - Quantico
- Solicitation number
- 15F06725Q0000397
About this file
This Statement of Work (SOW) details comprehensive Building Automation System (BAS) support services for the FBI Academy facility in Quantico, VA. The contract requires Reliable Controls to provide monthly preventive maintenance (8 hours per month), emergency services (24/7 coverage with up to 8 free hours monthly), software/firmware upgrades, database management, and on-site staff training. Key service components include analyzing and calibrating sensors, testing equipment, performing system diagnostics, generating service reports, and providing repair services with comprehensive parts and labor not to exceed $500 monthly.
The SOW outlines specific responsibilities for both the contractor and the client, with services to be delivered by qualified technicians and engineers. Payments will be structured as quarterly payments for ongoing services, with emergency and repair services billed based on actual work performed. The first maintenance inspection is to be completed within 15 days of contract award, and all deliverables must be submitted within 24 hours of completion. Any modifications to the scope of work require documented approval from both parties via a written change order.
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Other files
| File | Type | Posted |
|---|---|---|
| QAs BAS Services.pdf | ||
| Equipment List.pdf | ||
| RFQ 15F06725Q0000397 BAS.pdf | ||
| SF-1449 15F06725Q0000397.pdf |
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Text version
Statement of Work (SOW) for Reliable Building Automation Services
1. Purpose
This Statement of Work (SOW) outlines the system support services needed for Reliable Controls Building Automation System (BAS) installed at the FBI Academy facility. These services include Preventive Maintenance Support, Repair Services, Emergency Services, and other related services to ensure the continuous operation and performance of the installed system.
2. Scope of Work
Contractor will provide system support services for the Reliable Controls Building Automation System (BAS) detailed below. The scope of services includes, but is not limited to, the following:
2.1 Preventive Maintenance Support
Preventive Maintenance Inspections:
Contractor will perform 8 hours of preventive maintenance inspection per month during normal working hours (7:00 AM – 5:00 PM) based on manufacturer’s recommendations, equipment usage, and other relevant factors. This service will ensure the optimal performance and reliability of the BAS.
Maintenance Tasks:
Preventive maintenance tasks will include, but are not limited to:
o Analyzing, adjusting, and calibrating sensors (temperature, humidity), power supplies, workstations, controllers, modems, and other related components.
o Conducting inspections and performing preventive maintenance routines on all covered equipment.
o Testing and adjusting equipment to ensure efficient operation of all major components (e.g., thermostats, pressure controls, relays, dampers, etc.).
o Verifying and optimizing system sequences of operation for energy efficiency and economy.
Service Reporting:
A service report will be generated after each maintenance visit, detailing the tasks completed and any observed issues that require attention. A duplicate of the report will be maintained by Contractor to document all work performed.
2.2 Repair Services
Component Repair/Replacement:
Contractor will provide repairs or component replacements as required for the equipment listed in the attached Schedule of Equipment.
Service Levels:
o Deliverable: Comprehensive parts and labor NTE $500 a month.
2.3 Emergency Services
Emergency Service Coverage:
Contractor will provide emergency services to our facility on a 24/7 basis to minimize downtime in the event of system failure.
o Deliverable: Up to 8 hours of emergency service per month, with no additional charge, during normal working hours (Mon-Fri 7:00 AM – 5:00 PM).
2.4 Software and Firmware Upgrades
Graphical User Interface (GUI) Software Upgrades:
Contractor will provide and install scheduled revisions and updates to the Graphical User Interface Software during the term of the agreement.
o Updates will be performed as new versions are developed.
o Any associated labor charges and additional engineering required for the upgrade will be presented to us for approval.
Area Controller Firmware Upgrades:
Firmware upgrades will be provided for Area Controllers and Network Interface Modules at no charge, in exchange for the existing firmware.
o Installation labor charges and any application engineering required will be presented to us for approval.
2.5 Database Management
Database Backup and Review:
Contractor will perform monthly reviews and backups of all application software databases to ensure compliance with best operating practices. A backup will be maintained
2.6 Client On-Site Training
Training Services:
Contractor will provide on-site training to our staff, ensuring that they understand the operation of the BAS system. The training will cover:
o System components, operation, and troubleshooting.
o How to interpret service reports and respond to basic issues.
o System optimization techniques for energy savings and improved performance.
Training sessions will be scheduled based on our needs, and Contractor will provide a detailed training agenda in advance.
3. Deliverables
Service Reports after each maintenance visit.
Updated Service History records of all work performed on the BAS.
Completed Software/Firmware Update reports.
Database Backups for emergency recovery.
On-site Training Sessions and related materials.
4. Timeline
The scope of work will be performed according to the following schedule:
Preventive Maintenance: 8 hours/month, with the first maintenance inspection completed within 15 days of award.
Emergency Services: Available 24/7 as per the service level agreement.
Software/Firmware Upgrades: As new releases become available, subject to prior approval.
Database Management: Monthly reviews and backups.
Training: On-site training will be scheduled based on mutual agreement.
5. Performance Standards
Contractor will respond to emergency service requests (See 2.3) Preventive maintenance inspections will be conducted on schedule and will ensure that the systems are maintained in accordance with industry best practices.
All deliverables (service reports, database backups, software updates) will be submitted within 24 hours of completion.
6. Assumptions
Our Responsibilities:
o Provide access to all devices and equipment covered under this agreement.
o Maintain necessary infrastructure for remote diagnostics.
o Ensure the facility complies with any regulatory requirements regarding system safety or air quality, as required by local authorities or insurance policies.
Reliable Controls' Responsibilities:
o All work performed under this SOW will be conducted by qualified technicians, engineers, and other personnel with expertise in the operation and maintenance of the BAS.
o Any changes in the system or upgrades will be presented to us for approval before proceeding.
7. Pricing and Payment
The cost for the services provided under this SOW will be in accordance with the Customer Service Plan. Payments will be made according to the following schedule:
Quarterly payments for ongoing service and support, including training, maintenance, and database management.
Emergency Services and Repair Services will be billed based on actual work performed, as specified in the service agreement.
8. Change Management
Any modifications or changes to the scope of this SOW, including additional services, system upgrades, or alterations, must be documented and approved by both parties. A written change order will be issued for any such amendments.
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