STATEMENT OF WORK - Getinge.pdf

STATEMENT OF WORK

Statement of Work (SOW)

Getinge USA, Inc., Medical Device Maintenance and Repair Services

McDonald Army Health Center

Fort Eustis, Virginia 23604

1. Scope: McDonald Army Health Center (MCAHC), Fort Eustis, VA. Requires annual maintenance for Getinge equipment: 733HC Sterilizer and MP-129F Water Saver to include 533HCE Sterilizer, 8666 Washer, HS-1000 PT RO System, and CAS-30C Boiler located at Tignor Dental Clinic, Fort Eustis, VA. The items listed below must be adhered to strictly in the performance of the services requested.

2. Contracted scheduled services are to include one annual major preventive maintenance (PM) inspection, one minor inspection during the same visit, and any required Type-A parts in accordance with the IC Getinge Care Preventative Service Plan. The equipment included in this annual PM/inspection is listed in the below table:

MODEL DESCRIPTION SERIAL # LOCATION PM MONTH

733HC Sterilizer, SD URA012186 MCAHC March

MP-129F Water Saver URA053145 MCAHC March

8666 Washer W50047808 Tignor Dental December

CAS-30C Boiler GC-33712-T14 Tignor Dental December

3. In the event an unscheduled repair is required that is outside the scope of the one annual major preventive maintenance inspection per unit, the Contractor is required to respond within 4 hours telephonically and 2 business days physically between normal duty hours of 0730 – 1630. During other than normal operating hours, the contractor's representative shall respond telephonically within 4 hours and coordinate when repairs will be made. Any unscheduled labor and/or parts outside the scope of this contract will be quoted appropriately and no labor will be performed that will incur any additional costs to the government. Labor and/or parts that will incur additional fees will not be performed without the explicit consent of the Chief, Health Technology Management, MCAHC who can be reached by telephoning 757.914.6614.

4. Contractor's service representative shall report in person to the Medical Maintenance, McDonald Army Health Center, prior to commencing services during normal duty operating hours between 0730 – 1630hrs. During other than normal operating hours, the contractor's representative shall report to the Administrative Officer of the Day (AOD), located at the Information Booth, McDonald Army Health Center.

5. The government and the contractor’s service representative will exchange hazardous communication information before the commencement of any repair.

6. When required, the contractor’s service representative will comply with the Office of Safety and Health Administration lockout/tag-out standards while performing maintenance on equipment.

7. Upon completion of services by the contractor’s service representative, a written service report shall be provided physically or electronically to Medical Maintenance within 3 working days. The service report shall provide detailed information regarding the cause of the equipment malfunction and corrective action taken.

Include, at a minimum, the time required to complete the work, price of labor (hourly rate), and a list of parts replaced with part numbers and prices for each part.

8. In the event all information is not available to the contractor's service representative when services are performed, the initial service report shall include all available information. The contractor shall provide the balance of the required information to the maintenance manager no later than 10 days after services are completed.

9. After performing Calibration/Verification/Certification services, the contractor’s service representative will affix and/or update DD Form 2163 (Medical Equipment Verification/Certification) provided by the Medical Maintenance Section. The contractor shall complete DD Form 2163 in accordance with the maintenance activity’s internal SOP.

10. Contractor’s service representative will be factory trained and have a minimum of two years of experience working on the contracted equipment.

11. Contractor shall have access to all necessary diagnostic software (if applicable).

And must furnish all software upgrades issued by the equipment manufacturer.

12. Required forms and extracts from pertinent directives will be furnished to the contractor’s service representative by the government.

13. The contractor shall not remove any equipment from the Government work site without prior written approval of the COR or his/her designated representative.

14. AT Level I Training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas shall complete AT Level I awareness training within 30 calendar days after the contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil

15. Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated subcontractor’s employees shall provide all information required for background checks to directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

16. For contractors that do not require CAC but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

http://jko.jten.mil/