Statement of Work.pdf

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Child Maltreatment Identification and Reporting TTA Services for Nashville Area IHS
Solicitation number
75H71526Q00025
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This is a Statement of Work for child maltreatment identification and reporting training and technical assistance services to be provided to the Indian Health Service Nashville Area.

The Indian Health Service Nashville Area seeks a vendor to deliver a minimum of seven in-person or virtual trainings annually to approximately 10-75 participants per session, with training lengths of one to three hours. Services will be provided to the Area youth regional treatment center, four additional service units, and Area-level staff across six locations: Nashville Area Office (Nashville, TN), Monacan Health Center (Madison Heights, VA), Mid-Atlantic Tribal Health Center (Charles City, VA), Lockport Service Unit (Lockport, NY), Mashpee Wampanoag Service Unit (Mashpee, MA), and Unity Healing Center (Cherokee, NC). Travel costs must be included in an all-inclusive hourly rate with no additional travel funds provided. The training curriculum, already developed, addresses child abuse dynamics, grooming behaviors, power differentials, reporting requirements per federal and tribal law plus IHS policy, protection of patients/residents, sexual abuse reporting, and forensic interviewing. Training materials must be submitted 10 business days prior to each session for clearance. The vendor must provide recorded versions of live trainings, develop quick reference materials, supply reference resources for additional training, and submit monthly schedules by the 5th of each month along with prior-month completion reports. Quarterly reports must include compiled pre/post test scores with analysis and improvement recommendations, and a final report documenting all training metrics, challenges, successes, and recommendations.

The service provider must have a minimum of five years of child maltreatment field experience and preferably has served as a child abuse expert witness in court or been a member of a Child Abuse Review Team or Child Protective Investigative Team. The trainer must demonstrate a well-documented history of training healthcare providers in child maltreatment identification and reporting, and must have at least two years of experience working with Tribes or Tribal organizations. Preference is given to applicants with peer-reviewed research on child maltreatment. All training materials developed become government property. The contractor is responsible for employee salaries, benefits, insurance, and Workers Compensation coverage and must provide an Annual Certificate of Insurance. Invoice submission is required via the Invoice Processing Platform at www.IPP.gov. Contractor employees requiring facility access must comply with personal identity verification procedures implementing HSPD-12, and those with routine unescorted access for more than six months must undergo suitability determinations before receiving facility identification cards.

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Child Maltreatment Identification and Reporting Training and Technical Assistance Statement of Work

1. Supporting Indian Health Service (IHS) priorities in protecting children, the Indian Health

Service Nashville Area (IHS,NAS) is seeking a vendor for in-depth child maltreatment identification and reporting trainings and technical assistance to be provided to the Area youth regional treatment center, four other service units, and Area level staff. The training may be delivered in person at federal service units or the Area Office, but training may also be delivered virtually. Travel costs must be included in the all-inclusive hourly rate. No additional funds will be provided for travel.

Locations may include:

Nashville Area Office in Nashville, TN Monacan Health Center in Madison Heights, VA Mid-Atlantic Tribal Health Center in Charles City, VA Lockport Service Unit in Lockport, NY Mashpee Wampanoag Service Unit in Mashpee, MA Unity Healing Center in Cherokee, NC

The vendor will deliver a minimum of seven (7) in-person or virtual trainings annually for approximately 10-75 people per training. Training length will be one to three hours and the presentation has already been developed, but should be edited as needed. Each training will be tailored to the service unit and include local level reporting processes and procedures.

Deliverables Deliverables will be sent via email with attachments in Word, Excel, or PowerPoint.

Training and Technical Assistance Dynamics, Recognizing, and Reporting Child Abuse: A minimum of seven virtual and/or in-person trainings for all Nashville Area staff must include identification and reporting information for child abuse/neglect/child sexual abuse according to federal and tribal law plus IHS policy. A recorded version of the training will be made available to any staff unable to attend the live training. Training material should be developed/edited and submitted 10 business days prior to all training for clearance and cover all relevant aspects of child abuse, including but not limited to:

a. Management of child abuse allegations

b. Dynamics of sexual abuse and recognition of grooming behaviors

c. Power differentials between abusers and victims

d. Understanding why children and adolescents may not report their abuse

e. Protection of treatment center residents/ service unit patients

f. Reporting of sexual abuse

g. Overview of child abuse investigations and forensic interviewing

Some areas of technical assistance may include, but are not limited to:

a. Developing appropriate policies and standard operating procedures

b. Support for specific reporting scenarios

c. Cross-cultural skills in social service provision

d. Clarification for jurisdictional issues

Subject Matter Expertise:

Child abuse expertise is required by the individual delivering the training and technical assistance. At a minimum, the service provider should have worked in the child maltreatment field for at least five years. The service provider is preferred to have been utilized as a child abuse expert in court and provided testimony, or at a minimum to have been a member of a CART (Child Abuse Review Team) or CPIT (Child Protective Investigative Team).

The trainer/TA provider should have a well-documented history of training healthcare providers in the field of identifying and reporting child maltreatment. The trainer should have at least two years of experience working with Tribes or Tribal organizations.

Submissions

a. Submission of all training materials at least 10 business days in advance of any training date

b. Upcoming monthly schedule will be delivered to the Behavioral Health Consultant by the 5th day of each month. Schedule will contain, but not be limited to the following:

i. Date, amount of time

ii. Number of employees

iii. Service unit(s)

c. Prior month completed schedule will be delivered to the Behavioral Health Consultant.

Schedule will contain, but not be limited to the following:

i. Date, amount of time

ii. Number of employees

iii. Service unit(s)/location(s)

iv. General topics covered

v. Running total of hours

vi. Overall challenges, successes, recommendations

d. Training and Technical Assistance Materials:

i. Contractor will provide/update all materials for training and technical assistance.

ii. Visual aids will be created/updated and dispersed for staff for future needs of reference.

iii. Develop/update specific informational sheets designed as a "quick reference" on a variety of topics including the process for reporting child abuse concerns which would be easily accessible to all staff.

iv. Contractor will provide reference material for additional trainings (books, curriculums, reference documents, presentations)

v. Contractor may provide platform for virtual trainings, but IHS is also able to provide platform.

vi. Except as otherwise specified in the contract, the vendor shall furnish the necessary personnel, materials, services, facilities, and otherwise provide all tasks necessary for or incident to the performance of the work set forth herein.

Quality Assurance and Reporting

a. Initial meeting with IHS Behavioral Health Consultant to review terms of contract.

b. Evaluation processes and report format will be approved by IHS/Behavioral Health Consultant one month prior to submission.

c. Training pre/post test scores will be compiled and provided in a quarterly report.

Report will contain analysis of scores and recommendations for training improvement.

d. Monthly meeting with IHS Behavioral Health Consultant to review schedule and present challenges, successes, and recommendations.

e. Final Report (delivered to Behavioral Health Consultant)

• Report format must be approved by IHS/Behavioral Health Consultant.

• Report will contain the following, but not be limited to:

o Compilation of all training pre-post test scores o Compilation of challenges, successes, and recommendations for provision of similar services in the future

2. Invoices must be submitted via the Invoice Processing Platform at www.IPP.gov (see details for this requirement attached under HHSAR 352.232-71).

3. Organizational Conflict of Interest:

Any potential Conflict of Interest issues will be considered by the Indian Health Service Nashville Area prior to establishment of the BPA and any subsequent calls for service.

4. Proprietary Information

Vendor may develop training and technical assistance materials for the government. All materials developed for this contract will be the property of the government.

5. Curriculum and Instructor Qualification:

a. At a minimum, the instructional materials must have been reviewed, edited/developed by, and/or administered by, a trainer with child abuse expertise.

Child abuse experts should have worked in the child maltreatment field for at least five years. The trainer should also have been utilized as a child abuse expert in court and provided testimony, or been a member of a CART (Child Abuse Review Team) or CPIT (Child Protective Investigative Team). The trainer/TA provider should have a well-documented history of training healthcare providers in the field of identifying and reporting child maltreatment. The trainer(s) should offer pre-and-post testing to staff, and deliver data with quality improvement recommendations to the government.

Preference should be given to applicants who have peer reviewed research on child maltreatment.

6. Insurance, Benefits, and Travel:

a. The Contractor shall pay all salaries, insurance, pensions, and other benefits provided to those regularly employed by the Contractor. Nothing herein waives or limits the responsibility of the Contractor on Indian land to provide Workers Compensation coverage for its own employees as defined by State Statutes, who perform services pursuant to this Contract. The Contractor shall provide an Annual Certificate of Insurance to the Contracting Officer as evidence that policies providing the required coverage and limits are in full force and effect for its employees who may perform services pursuant to this contract. Where a claim for Workers http://www.ipp.gov/

Compensation is made, the employee's entity is responsible for providing the Workers Compensation coverage regardless of where the action occurred.

Contractor is also responsible for any travel requirements to its’ employees due as the established pricing profile includes travel considerations.

7. Liabilities and Immunities:

a. Notwithstanding any other provision in this Contract, the IHS, including its agents, employees, and insurers, shall not have the authority or any right whatsoever to control in any manner the day-to-day discharge of the duties and/or activities of the Contractor’s employees, and do not assume any responsibility or liability for the actions of Contractor’s employees which are performed within or outside the scope of their duties. Contractor and its agents, employees, contractors, and volunteers shall be deemed independent contractors, and shall not be deemed agents of the IHS for any purpose.

8. Qualifications:

a. Child abuse expertise is required by the individual delivering the training and technical assistance. At a minimum, the service provider should have worked in the child maltreatment field for at least five years. The service provider is preferred to have been utilized as a child abuse expert in court and provided testimony, or at a minimum to have been a member of a CART (Child Abuse Review Team) or CPIT (Child Protective Investigative Team).

b. The trainer/TA provider should have a well-documented history of training healthcare providers in the field of identifying and reporting child maltreatment. The trainer should have at least 2 years of experience working with Tribes or Tribal organizations.

c. Preference may be given to applicants who have peer reviewed research on child maltreatment.

Security Requirements and Personal Identity Verification Procedures (Non-Classified Contract)

FAR 52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL

a. The Contractor shall comply with agency personal identity verification procedures identified in the contract that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24 and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

b. The Contractor shall account for all forms of Government-provided identification issued to the Contractor employees in connection with performance under this contract. The Contractor shall return such identification to the issuing agency at the earliest of any of the following, unless otherwise determined by the Government:

(1) When no longer needed for contract performance.

(2) Upon completion of the Contractor employee’s employment.

(3) Upon contract completion or termination.

c. (c) The Contracting Officer may delay final payment under a contract if the Contractor fails to comply with these requirements.

d. (d) The Contractor shall insert the substance of this clause, including this paragraph (d), in all subcontracts when the subcontractor’s employees are required to have routine physical access to a Federally-controlled facility and/or routine access to a Federally-controlled information system. It shall be the responsibility of the prime Contractor to return such identification to the issuing agency in accordance with the terms set forth in paragraph (b) of this section, unless otherwise approved in writing by the Contracting Officer.

Qualifications of Employees

a. The Contracting officer or a designated representative may require the Contractor to remove any employee(s) from IHS controlled buildings or other real property should it be determined that the individual(s) are either unsuitable for security reasons or otherwise unfit to work on IHS controlled property.

b. The Contractor shall fill out and cause each of its employees performing work on the Contract work to fill out, for submission to the Government, such forms as may be necessary for security or other reasons. These forms shall be completed electronically. Upon request of the Contracting Officer, the Contractor and its employees shall be fingerprinted.

c. Each employee of the Contractor shall be a citizen of the United States of America, or an alien who has been lawfully admitted for permanent residence as evidenced by Alien Registration Receipt Card Form I-151, or, who presents other evidence from the Immigration and Naturalization Service that employment will not affect his immigration status.

Suitability Determinations

a. All Contract employees requiring routine unescorted access to Federally-controlled facilities and/or information systems for more than 6 months (Regular Employees) will be required to undergo a suitability determination before a facility identification card is issued. Prior to the time that an identification card is issued, such Regular Employees will be required to comply with normal facility access control procedures, including sign-in, temporary badging, and escorted entry, as applicable.

b. Failure of a Regular Employee to receive a favorable suitability determination shall be cause for removal of the employee from the work site and from other work in connection with the Contract.

c. Contract employees working less than 6 months (Temporary Employees) may, at the Government's option, be required to undergo a lesser form of suitability determination. Prior to the time that an identification card is issued, if at all, such Temporary Employees will be required to comply with normal facility access control procedures, including sign-in, temporary badge, and escorted entry, as applicable.

d. Temporary Employees who have not received a favorable suitability determination shall be escorted government at all times while in non-public space, as directed by the CO or designee. The CO or their designee shall provide the Contractor with required forms for obtaining necessary clearances. The Contractor shall be required to cause such forms to be returned to the Government for processing not later than 14 days following being provided by the Government.

e. The Government, at its sole discretion, may grant temporary suitability determinations to Regular or Temporary Employees. However, the granting of a temporary suitability determination to any such employee shall not be considered as assurance that a favorable suitability determination will follow.

f. The Contracting Officer or his/her designated representative shall provide the Contractor with required forms for obtaining necessary clearances. The Contractor shall be required to cause such forms to be returned to the Government for processing not later than 14 days following being provided by the Government.

g. The Contractor shall be responsible for planning and scheduling its work in such a manner as to account for facility access issues. Difficulties encountered by the Contractor in gaining access to facilities by its employees and subcontractors shall not be an excuse to any Contractor performance under the Contract.

Compliance with Security Requirements

a. The Contractor shall comply with all IHS security requirements in the building(s) where work is being performed. Contractor personnel requiring access to IHS’s Network shall comply with all Federal Information Technology (IT) regulations regarding Trusted Internet Connection (TIC) in conjunction with IHS Division Information Resource Management (DIRM) IT policies, i.e., all IHS IT systems needing network connectivity must reside on the IHS network.

b. When a controlled personnel identification access system is used at a site where work is performed, the Agency will be responsible for providing any required access credentials. Credentials shall be displayed at all times or as otherwise required by the Agency.

c. The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to its employees as may be necessary.

2. Invoices must be submitted via the Invoice Processing Platform at www.IPP.gov (see details for this requirement attached under HHSAR 352.232-71).

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