Statement of Work.pdf

PDF 254 KB Posted

Attached to
HVAC Services for IHS, Mashpee Service Unit Federal contract opportunity
Solicitation number
75H71525Q00005
Issued by
Department of Health and Human Services Indian Health Service

About this file

This Statement of Work outlines HVAC maintenance and repair services required by the Indian Health Service's Mashpee Wampanoag Health Service Unit in Mashpee, MA. The contractor must provide preventive maintenance, emergency repairs, and component replacement services for four Trane heat pumps and three Bard computer room split systems, including annual cooling and heating inspections, filter changes, and operating inspections.

The contract is structured as a firm-fixed-price agreement with an eleven-month base period (02/01/2025-12/31/2025) and four 12-month option periods through 12/31/2029. Key requirements include Massachusetts HVAC technician licensing, preventive maintenance following manufacturer specifications, emergency repair response, detailed service documentation, and compliance with federal/state regulations. Deliverables include maintenance schedules, service reports within 48 hours of completion, emergency response logs, quarterly inspection records, and cost proposals for replacements. The contractor must submit invoices through the Invoice Processing Platform (IPP) system after services are rendered.

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Text version

STATEMENT OF WORK (SOW)

1.0 TITLE

HVAC Services Contract

2.0 BACKGROUND

The Indian Health Service, Mashpee Wampanoag Health Service Unit is in need of an HVAC maintenance contractor to provide preventative maintenance services for our HVAC equipment.

3.0 OBJECTIVE

The Mashpee Wampanoag Health Service Unit would like to contract an HVAC maintenance contractor to provide preventative maintenance services.

4.0 SCOPE

The contractor shall supply all labor, tools, equipment, materials, transportation, management and supervision, and services necessary for heating unit and air conditioning unit performance through a service/preventative maintenance agreement. Performance standards must meet the government and state requirements for Massachusetts.

The services shall include:

• Routine preventive maintenance in accordance with manufacturer’s specifications for all major equipment systems installed at the facility, including repair parts and labor for the equipment.

• Emergency repair services of HVAC equipment and controls.

• Replacement and installation of HVAC components as required.

• Comprehensive system diagnostics to ensure system is operating properly.

• Detailed documentation and reporting of all services performed.

The Contractor shall keep informed of department process changes through communication with the Mashpee Service Unit.

The equipment to be serviced is listed below:

Equipment Qty Manufacturer Model

Number Serial Number Inspections Heat Pump 1 Trane 4DCY4048 1030348W9H Annual Cooling

Annual Heating

(2) Filter Changes

Heat Pump 1 Trane 4DCY4048 1030G069H Annual Cooling Annual Heating

(2) Filter Changes

Heat Pump 1 Trane 4DCY4060 10352GWJ9H Annual Cooling Annual Heating

(2) Filter Changes

Heat Pump 1 Trane 4DCY4060 10352GYX9H Annual Cooling Annual Heating

(2) Filter Changes

Computer Room Split 1 Bard W12A1-A05 330M102750847-

Annual Inspection Operating Inspection

Computer Room Split 1 Bard W36G1-AXB 309N122964045-

Annual Inspection Operating Inspection

Computer Room Split 1 Bard W36G1-AXB 309N122964047-

Annual Inspection Operating Inspection

5.0 CONTRACT REQUIREMENTS/PERSONNEL QUALIFICATIONS

The Contractor shall be currently licensed as an HVAC technician in Massachusetts.

5.1 Preventive Maintenance

The contractor shall:

• Provide and implement a preventive maintenance schedule based on manufacturers' recommendations and industry best practices for all major HVAC equipment systems installed at the facility.

• Inspect, clean, and replace air filters, belts, and other consumables.

• Lubricate all moving parts.

• Inspect and calibrate thermostats and controls.

• Test and verify proper operation of all HVAC components, including compressors, fans, and motors.

• Clean coils, condensate drains, and pans.

• Check refrigerant levels and inspect for leaks.

5.2 Emergency Repairs

The contractor shall:

• Provide on-call support for emergency repairs.

• Respond to emergency calls within hours.

• Conduct root cause analysis and resolve system malfunctions promptly.

5.3 Repairs and Component Replacement

• Notify the Government Representative of any required component replacements.

• Provide cost estimates for repairs not covered in routine maintenance.

• Install and test new components to ensure compatibility and functionality.

5.4 Reporting and Documentation

• Submit a detailed maintenance report after each service visit, including inspection results, completed tasks, and recommendations for further action.

• Maintain an up-to-date log of all services provided, including emergency repairs and replacements.

5.5 Compliance and Safety

• Ensure compliance with all applicable federal, state, and local regulations, including EPA standards for refrigerant management.

• Follow all safety protocols and ensure the safety of personnel, equipment, and property.

6.0 TYPE OF ORDER

Firmed Fixed Price

7.0 PERIOD OF PERFORMANCE

The period of performance shall be for an eleven-month base period with four, 12-month option periods.

Base Period: 02/01/2025 or Date of Award -12/31/2025 Option Period One: 01/01/2026 - 12/31/2026 Option Period Two: 01/01/2027 - 12/31/2027 Option Period Three: 01/01/2028 - 12/31/2028 Option Period Four: 01/01/2029 - 12/31/2029

8.0 PLACE OF PERFORMANCE

Place of performance will be the Mashpee Service Unit- 483 B Great Neck Rd South, Mashpee, MA 02649

9.0 REPORT(S)/DELIVERABLES AND DELIVERY SCHEDULE

The Contractor shall submit the following items within the required time frames to the COR/Technical POC:

The contractor shall provide the following deliverables:

1. Preventive Maintenance Schedule – A detailed schedule for routine maintenance.

2. Service Reports – A comprehensive report for each maintenance and repair visit, submitted within 48 hours of service completion.

3. Emergency Response Log – A log of all emergency calls, actions taken, and outcomes.

4. Inspection and Testing Records – Records of inspections, tests, and calibrations, updated quarterly.

5. Replacement Cost Proposals – Itemized cost proposals for recommended replacements or major repairs, submitted as needed.

10.0 PAYMENT

The Contractor shall submit invoice(s) through the Invoice Processing Platform (IPP) system after services have been received.

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