Statement of Work.pdf

This is a Statement of Work (SOW) for regulated medical waste and universal waste disposal services at the Indian Health Service (IHS) National Supply Service Center (NSSC) in Gallup. The contractor must provide licensed and certified services for safe removal of regulated medical waste (RMW), hazardous waste, and universal waste disposal, with an estimated volume of 10,000 pounds of RMW.

Key requirements include providing waste containers and supplies, collection services, proper documentation and manifests, employee training, and compliance with OSHA, EPA, and DOT regulations. The period of performance is 60 days from award. Collections must occur Monday-Friday between 0800-1500. The contractor must maintain appropriate insurance coverage and obtain HSPD-12 compliant access cards for facility access. The facility is tobacco/smoke-free and has specific security requirements. The contractor must provide a designated point of contact and toll-free service number available 8 hours per day. The performance matrix includes metrics for customer service, safety compliance, and issue resolution. No government-furnished property or facilities will be provided.