Statement of Work.docx
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- Solicitation number
- FA330026R0555
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This is a Statement of Work (SOW) for security system maintenance and sustainment services at Officer Training School (OTS) locations operated by the 42 Contracting Squadron at Maxwell Air Force Base, Alabama. The contractor shall provide all resources—including labor, tools, equipment, materials, and transportation—to perform preventative and corrective maintenance on designated physical security systems at three locations: 245 Lakeland Dr in Titus, AL; 501 LeMay Plaza North in Montgomery, AL; and Maxwell AFB Buildings 1432, 1433, and 1434 (Location C, when required). The primary objective is to maintain full operational capability of existing infrastructure while identifying requirements for future technological upgrades and providing cost estimates for system expansion when directed by the OTS Contracting Officer Representative.
Within 30 days of contract award, the contractor must conduct a comprehensive baseline survey and deliver a report identifying equipment recommended for replacement or upgrade. The contractor shall perform scheduled preventative maintenance in accordance with original equipment manufacturer specifications, provide all consumable materials (backup batteries, UPS systems, wireless sensors, etc.), and perform corrective maintenance to repair or replace malfunctioning equipment. The contractor must monitor and apply necessary software patches and firmware updates with prior written approval for changes incurring additional cost or requiring hardware modification. Performance requirements include emergency response within 4 hours (99% on-time), urgent response within 24 hours (99% on-time), routine maintenance within 48 hours (95% on-time), and reporting accuracy with tickets closed within 24 hours of work completion. All contractor personnel must obtain unescorted base access credentials, comply with REAL ID requirements, wear installation identification badges, and adhere to installation security policies including restrictions on firearms, weapons, and prohibited items. Deliverables include the initial survey report, maintenance and service tickets submitted within 24 hours of closure, and risk and cost analyses for proposed changes, all submitted to the Contracting Officer Representative in accordance with the Contract Data Requirements List.
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Officer Training School (OTS)
Statement of Work Security System Maintenance and Sustainment Prepared for Officer Training School (OTS) June 03, 2026
1.0 MISSION SCOPE
The Contractor shall provide all resources, including labor, tools, equipment, materials, and transportation, to perform preventative and corrective maintenance on designated physical security systems at Officer Training School (OTS) locations. The primary objective is to maintain Full Operational Capability (FOC) of the existing infrastructure. Additionally, the Contractor shall identify requirements for future technological upgrades to existing systems and, when required, provide cost estimates for temporary or permanent expansion to Location C, based on direction from the OTS Contracting Officer Representative (COR) and subject to final approval by the 42 CONS Contracting Officer. Service Locations:
| Location |
| Address |
| Location A |
| 245 Lakeland Dr, Titus, AL 36080 |
| Location B |
| 501 LeMay Plaza North, Montgomery, AL 36112 |
| Location C (when required by OTS) |
| Located on Maxwell AFB: Building numbers 1432, 1433, 1434. |
2.0 PERFORMANCE REQUIREMENTS
2.1 Initial System Survey
Within thirty (30) days of contract award, the Contractor shall conduct a comprehensive baseline survey of all covered equipment. The Contractor shall deliver a report identifying equipment recommended for replacement or upgrade due to obsolescence or degradation. The Contractor shall maintain the system in its current configuration unless the Contracting Officer (KO) authorizes an upgrade or expansion via contract modification.
2.2 Preventative Maintenance (PM) & Consumables
The Contractor shall perform scheduled inspections and maintenance in accordance with original equipment manufacturer (OEM) specifications. The Contractor shall provide and install all consumable materials required to maintain system functionality, including but not limited to backup batteries for control panels, Uninterruptible Power Supplies (UPS), gate function, wireless sensors, as part of routine Preventative Maintenance.
2.3 Corrective Maintenance (CM) & Equipment Replacement
The Contractor shall repair or replace malfunctioning or degraded equipment to restore the system to full operational capability. When an exact component is no longer available, the Contractor shall procure and install a compatible model of equal or greater capability at the discretion and approval of the Officer Training School COR and 42 CONS contracting Officer.
2.4 Software and Firmware Management
The Contractor shall monitor and apply necessary software patches and firmware updates. Any update requiring hardware modification or incurring additional cost shall not be implemented without a written risk and cost analysis and prior approval from the COR.
3.0 DATA DELIVERABLES
Note: All deliverables shall be submitted to the COR in accordance with the Contract Data Requirements List (CDRL).
| Deliverable |
| Frequency |
| Description |
| Initial Survey Report |
| Once initially and if requested for Location C |
| Baseline equipment status and upgrade & replacement recommendations. |
| Maintenance & Service Tickets |
| Within 24 hours of closure |
| Documentation of all PM/CM actions taken and parts replaced. |
| Risk & Cost Analysis |
| As Required |
| Technical and financial justification for proposed hardware/software changes. |
4.0 SECURITY AND ACCESS
4.1 Base Access Credentials
Contractor personnel shall maintain unescorted base access credentials in accordance with installation security policies. Personnel are subject to background vetting (e.g., NCIC-III checks) at the Visitor Control Center (VCC). The Contractor is responsible for ensuring all employees meet “Fitness for Access” criteria.
4.2 Reporting Requirements
The Contractor shall report any loss of base access privileges for any employee to the OTS representative within four (4) hours of the occurrence.
5.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS)
The following table defines the performance standards and required response times for this mission.
| Service Requirement |
| Performance Standard |
| Acceptable Quality Level (AQL) |
| Emergency Response |
| On-site within 4 hours of notification. |
| 99% On-Time |
| Urgent Response (Non-Critical) |
| On-site within 24 hours of notification (or next Govt business day). |
| 99% On-Time |
| Routine Maintenance |
| On-site within 48 hours of notification. (or next Govt business day). |
| 95% On-Time |
| Reporting Accuracy |
| Tickets closed within 24 hours of work completion. |
| 100% Accuracy |
6.0 Security Requirements (Unclassified Services Only)
6.1 Contractor Notification Responsibilities
The contractor shall notify the contracting officer within 30 days before on-base performance of the service. The notification shall include:
1. Name, address, and telephone number of contractor employees working on the contract.
2. The contract number and contracting agency.
3. The location(s) of service performance and future performance, if known.
4. The date service performance begins.
5. Any change to information previously provided under this paragraph.
6.2 Installation Access Requirements
The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Department of the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished contractor identification badges while visiting or performing work on the installation.
The contractor shall submit a written request on company letterhead to the Contracting Officer (CO) listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license, current vehicle registration, and valid vehicle insurance certificate to obtain a vehicle pass.
During performance of the service, the contractor shall be responsible for obtaining the required identification for newly assigned personnel and for prompt return of credentials for any employee who no longer requires access to the work site.
Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.
Failure to comply with these requirements may result in the withholding of final payment.
Vehicle Inspections. All commercial vehicles will be directed to Gate 3 (Kelly St) or Gate 4 (Congressman Dickenson for Gunter) for processing through the Commercial Vehicle Inspection (CVI) Area, when operational. During non-duty hours and holidays, commercial vehicle inspections will be conducted at Gate 1 (Maxwell Blvd) or Gate 4 (Congressman Dickinson Drive) only. Inspection members will conduct thorough inspections of the interior and exterior of the vehicle for items prohibited from the installation such as explosive devices, weapons and ammunition, drugs, and open or closed alcohol containers.
6.3 REAL ID Act
All Maxwell Air Force Base and Gunter Annex visitors must present a REAL ID-compliant credential to be issued a pass.
REAL ID-compliant cards have a star marking ⭐️ on the upper portion of the card. If the card does not have a star marking, it is not REAL ID-compliant and won’t be accepted as proof of identity to board commercial aircraft or access military installations like Maxwell or Gunter.
Those without a REAL ID-compliant driver’s license may also use a U.S. passport or passport card, a Transportation Worker Identification Card (TWIC), a Veteran Health Identification Card (VHIC), or a combination of the following documents to be issued a pass:
· An original or certified true copy of a birth certificate with a raised seal
· A social security card
· A driver’s license issued by a state, territory, or the District of Columbia that is not REAL ID-compliant.
All three documents must reflect the same name (or a documented former name through legal name change documents such as a court order, marriage certificate, or divorce decree).
More information about accessing Maxwell can be found at the Base Access Information Page.
6.4 Controlled/Restricted Areas
If work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with DAFI 31-101, Integrated Defense, and DoDM5200.02_DAFMAN 16-1405, Air Force Personnel Security Program.
If unescorted access is not authorized and the contractor requires access to controlled/restricted areas, they must be escorted by appropriately cleared government personnel at all times.
If work is required in a classified environment, the area must be sanitized, and the contractor will be escorted at all times by appropriately cleared government personnel.
6.5 Reporting Requirements
The contractor shall comply with DAFI 71-101, Volume-1, Criminal Investigations, and AFI 71-101, Volume-2, Protective Service Matters, requirements. Contractor personnel shall report to 42d Air Base Wing Information Protection Office, any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.
6.6 Traffic Laws
The contractor and their employees shall comply with base traffic regulations set forth in AFI 31-218, Motor Vehicle Traffic Supervision and DoDM5200.08v3_AFMAN31-101v3, Installation Perimeter Access Control. Personnel in violation may be issued a Central Violations Bureau Form 1805 traffic ticket.
6.7 Random Installation Entry/Exit Checks
Entry/exit vehicle checks are conducted by order of the 42 ABW Commander. These checks are conducted for the purpose of safeguarding the base and protecting government property by discovering and seizing stolen property, classified information, and contraband. Refusal to submit to an installation (entry/exit) vehicle check may result in the loss of base driving privileges, revocation of base registration, or debarment action.
6.8 Cellular Phone Operation Policy
The use of cellular phones while operating a motorized vehicle is prohibited on Maxwell-Gunter. Although discouraged, drivers are authorized to use devices, i.e. ear bud or ear boom, which allows their cellular phone to be operated hands-free. The device must not cover both ears. This policy applies to everyone driving on Maxwell AFB and Gunter Annex. Personnel in violation may be issued a Central Violations Bureau Form 1805 traffic ticket.
6.9 Wireless Electronic Devices
The contractor will not establish their own Information Technology (IT) systems or networks (Local Area Networks [LAN], Wide Area Network [WAN], Cellular phone/USB Modem as WAN, Wi-Fi as WAN, etc.), or camera system without the direct permission of the Program Manager and governing communications and responsible information systems office (42 CS).
6.10 Firearms and Ammunition
Transporting weapons or ammunition, concealed or otherwise, IS NOT permitted by any non-law enforcement personnel on Maxwell AFB/Gunter Annex at any time regardless of state issued concealed weapons/LEOSA permits. Violations may result in criminal prosecution under applicable federal laws.
6.11 Illegal Weapons
The weapons below are considered illegal, unless specifically authorized by competent authority and are prohibited on Maxwell AFB/Gunter Annex. Violations may result in criminal prosecution under applicable federal laws.
· Switchblade knives or knives with any type of automatic blade release.
· An incendiary/explosive weapon (e.g., grenades, flash bangs).
· Fireworks
· Homemade mortars, aka “tennis ball launchers” or similar devices.
Signatures
| Client Signature |
| Date |
| Provider Signature |
| Date |
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