COUNTY OF ORANGE

COUNTY EXECUTIVE OFFICE - CPO

REQUEST FOR PROPOSAL (RFP)

FOR

STAFFING SERVICES

RFP NO. RFP-017-2952904-RE

RESPONSES MUST BE SUBMITTED ELECTRONICALLY TO:

https://secure.procurenow.com/portal/ocgov https://secure.procurenow.com/portal/%7bproject.government.code%7d

County of Orange RFP

County Executive Office - CPO - Staffing Services, RFP-017-2952904-RE

County of Orange

County Executive Office - CPO

Procurement and Contract Services

400 West Civic Center

Santa Ana, CA

92701

SCHEDULE OF ACTIVITIES

Release of RFP Solicitation December 1, 2025

Question Submission Deadline December 22, 2025, 2:00pm

Question Response Deadline January 9, 2026, 2:00pm

RFP Submittal Closing March 16, 2026, 2:00pm

PROPOSALS MUST BE RECEIVED ON

OR BEFORE

Monday, March 16, 2026

2:00 pm

SECTIONS

SECTION 1. INTRODUCTION AND INSTRUCTIONS TO RESPONDENTS

SECTION 2. PROTEST PROCEDURES

SECTION 3. SCOPE OF WORK

SECTION 4. PROPOSAL SCORING CRITERIA

SECTION 5. PRICING PROPOSAL

SECTION 6. OCLSB AND DVBE PREFERENCE POLICIES CERTIFICATION

REQUIREMENTS

SECTION 7. VENDOR RESPONSES

Attachments:

A - Draft Model Contract FINAL APPROVED 12.1.25

B - Attachment F – All State Medical Screening Requirements and Fees

C - Attachment G – All State IT Screening Requirements and Fees

D - ALL STATES ADMINISTRATIVE JOB DESCRIPTION

E - ALL STATES INFORMATION TECHNOLOGY (IT) POSITION DESCRIPTION

F - ALL STATES MEDICAL POSITION DESCRIPTION

G - Amendment #1 signed

H - Amendment__1_-_Athena_7.17.23

I - Amendment__1_revised

J - Amendment__2_-_Lloyd_Staffing

K - Amendment_3_RCA-017-21010020 Lloyd Staffing

L - Amendment_4_Lloyd_Staffing SIGNED

M - RCA-017-21010020 - Original Contract - 22nd Century Technologies Inc

N - RCA-017-21010020 - Original Contract - Amtec Human Capital Inc

O - RCA-017-21010020 - Original Contract - Athena Consulting Inc

P - RCA-017-21010020 - Original Contract - HB Staffing

Q - RCA-017-21010020 - Original Contract - Lloyd Staffing Inc

R - RCA-017-21010020 - Original Contract - Tryfacta Inc

SECTION 1. INTRODUCTION AND INSTRUCTIONS TO RESPONDENTS

1.1 EXECUTIVE SUMMARY

The County of Orange, California, through its Regional Cooperative Agreement (RCA) Program, is releasing this Request for Proposals (RFP) to establish a nationwide cooperative contract for Staffing

Services and Related Services & Solutions.

This solicitation is designed for multi-state cooperative use across all 50 U.S. states, enabling public agencies, educational institutions, and non-profit organizations to access competitively solicited staffing services under a single contract.

Through this national agreement, the County aims to:

• Provide agencies nationwide with streamlined access to qualified staffing and workforce solutions.

• Eliminate redundant bidding processes, driving time and cost efficiencies.

• Generate measurable rebate-based revenue for County operations, estimated to exceed $21.6 million over seven years, through a 2% administrative rebate on all cooperative sales.

• Reinforce the County of Orange’s leadership in public sector procurement innovation and cooperative contracting.

The County will serve as the Lead Public Agency, with Pavilion providing third-party administrative support for reporting, rebate processing, and cooperative growth management.

This revenue projection is based on anticipated cooperative participation from state, local, and educational entities across all 50 U.S. states, with average annual cooperative sales exceeding $500 million.

1.2 DEFINITIONS AND ACRONYMS:

Definitions and Acronyms

To support nationwide use of this solicitation, the following key terms are defined for all Respondents and

Participating Public Agencies:

Term Definition

RCA Regional Cooperative Agreement – a competitively solicited County of Orange contract that may be used by other public agencies nationwide under the same terms, conditions, and pricing.

County The County of Orange, California, serving as the Lead Public Agency and contract administrator.

DPA Deputy Purchasing Agent – County procurement staff authorized to manage solicitations and contracts under the County Procurement

Policy Manual.

CAPS+ The County of Orange’s Countywide Accounting and Personnel System (CAPS)+ system used to track encumbrances, payments, and contract data.

OpenGov Portal The County’s eProcurement platform used for bid postings, proposal submissions, and contract awards.

Pavilion The third-party Cooperative Contract Administrator responsible for rebate collection, reporting, and compliance tracking for participating agencies.

Participating Public Agency Any eligible state, local government, education, or non-profit organization authorized to use this cooperative contract.

Administrative Rebate A 2% fee paid by awarded Contractors to the County of Orange on all non-County cooperative sales under the RCA.

Subordinate Contract An agency-specific agreement established under the RCA, using the same terms and pricing.

Managed Service Provider (MSP) A vendor solution providing contingent workforce management, vendor management, and compliance oversight.

1.3 COOPERATIVE PARTICIPATION & REBATE FRAMEWORK:

Purpose and Intent

This framework establishes the terms, procedures, and financial structure governing cooperative participation and rebate administration under the Regional Cooperative Agreement (RCA) for Staffing Services and

Related Services & Solutions.

It ensures consistent application of pricing, transparency of reporting, and accurate collection of administrative rebates for all Participating Public Agencies utilizing this contract nationwide.

Cooperative Participation Overview

• Lead Public Agency: County of Orange, California, through the County Procurement Office (CPO).

• Eligible Participants: Any municipal, county, state, or federal agency; public school district; higher-education institution; or eligible nonprofit organization within the United States.

• Voluntary Use: Participation is voluntary. Each entity executes its own Subordinate Contract or

Purchase Order referencing this RCA’s terms and pricing.

• Independent Transactions: Participating entities are solely responsible for order issuance, acceptance, and payment directly to the awarded Contractor(s).

• No Guarantee of Volume: The County makes no warranty or representation regarding the quantity of use by other agencies.

Administrative Rebate Structure

1. Rate:

Contractors shall remit to the County of Orange a 2% administrative rebate on all sales made to

Participating Public Agencies under this RCA.

o Sales to County departments are excluded from rebate calculation.

2. Calculation Basis:

Rebates are based on gross sales revenue (excluding taxes and freight).

3. Reporting Period:

Quarterly, within 30 days after the end of each calendar quarter.

4. Payment Submission:

Payments shall be made electronically or via check payable to “County of Orange, Treasurer-Tax

Collector.”

o Reference: “RCA Staffing Services Administrative Rebate.”

5. Late Payment Penalty:

A 15% monthly penalty may apply to unpaid balances after 30 days of delinquency.

6. Non-Compliance:

Failure to remit rebates or provide reports may constitute a material breach and may result in suspension or termination of the RCA.

Pavilion Administration

The County has partnered with Pavilion Cooperative Management Services to act as the third-party administrator for:

• Tracking cooperative participation and subordinate contract activity.

• Receiving and reconciling quarterly volume sales reports.

• Verifying accuracy of reported rebate payments.

• Providing audit-ready financial summaries to the County.

Pavilion serves strictly as an administrator and does not assume liability for payment collection or vendor performance.

Reporting Requirements

Contractors shall submit Quarterly Volume Sales Reports through Pavilion’s online reporting portal.

Each report must include:

• Participating agency name and location.

• Contract or purchase-order number.

• Product/service category and description.

• Quantity, unit price, and total value.

• Rebate amount due for the period.

Reports are required each quarter, even if no sales occur (“zero-activity report”).

Audit Rights

The County and Pavilion retain the right to audit Contractor records for a period of three (3) years following contract expiration or termination to verify reported sales and rebate payments.

Contractor shall provide reasonable access to transaction records upon request.

Marketing and Cooperative Outreach

Awarded Contractor(s) shall actively promote the RCA through:

• Cooperative marketing materials approved by the County.

• Participation in national or regional trade events and webinars.

• Maintaining a contract landing page with pricing and contact information.

All outreach must identify the County of Orange as the Lead Public Agency and include the official RCA contract number.

Use of Administrative Revenue

Administrative rebate revenue supports the County’s Regional Cooperative Agreement Program, funding:

• Contract administration and compliance oversight.

• Pavilion data services and reporting infrastructure.

• Countywide cost-reduction and cooperative-expansion initiatives.

Term and Survival

All subordinate contracts executed before the RCA’s expiration remain valid for their stated term.

The rebate and reporting provisions of this framework survive the RCA expiration to ensure complete reconciliation of all cooperative transactions.

Contact Information

County of Orange – County Procurement Office Regional Cooperative Agreement Program 400 W. Civic Center Drive, 5th Floor Santa Ana, CA 92701 cpocontracts@ceo.oc.gov

1.4 COOPERATIVE GROWTH PROJECTION TABLE:

This provides a projected financial outlook of the anticipated nationwide cooperative growth and associated administrative rebate revenue under the Regional Cooperative Agreement (RCA) for Staffing Services and

Related Services & Solutions. The projection assumes average annual growth in participating agency adoption and corresponding sales volume through Pavilion’s cooperative marketing and reporting framework.

**Note: Based on data from the U.S. Census of Governments, there are over 90,000 local government entities nationwide. If 0.5% of these entities (approximately 450) adopt the County’s cooperative contract with an average annual spend of $250,000, the total cooperative spend could exceed $112.5 million per year.”

Fiscal Year Estimated National

Cooperative Sales 2% Administrative

Rebate to County of

Orange

Cumulative Rebate

Revenue Assumptions / Notes

Year 1 (FY 2026) $40,000,000 $800,000 $800,000 Launch year; early participation by

California, Arizona, Nevada agencies.

Year 2 (FY 2027) $75,000,000 $1,500,000 $2,300,000 Expansion through western and mid-Atlantic regions.

Year 3 (FY 2028) $110,000,000 $2,200,000 $4,500,000 Broader engagement from education and healthcare sectors.

mailto:cpocontracts@ceo.oc.gov

Year 4 (FY 2029) $150,000,000 $3,000,000 $7,500,000 National awareness through

Pavilion outreach and trade conferences.

Year 5 (FY 2030) $190,000,000 $3,800,000 $11,300,000 Significant adoption across municipal and state agencies.

Year 6 (FY 2031) $240,000,000 $4,800,000 $16,100,000 Continued national growth; 10% annual expansion trend.

Year 7 (FY 2032) $275,000,000 $5,500,000 $21,600,000 Mature stage; stable nationwide usage base.

Over the anticipated seven-year contract period, total cooperative sales are projected to exceed $1.08 billion, generating approximately $21.6 million in direct rebate revenue to support the County’s RCA Program. These funds will be reinvested in:

- Contract administration and compliance oversight

- Pavilion data/reporting infrastructure

- Countywide cost-reduction and cooperative-expansion initiatives

1.5 COUNTY HOLIDAYS DURING SOLICITATION PERIOD

During this solicitation period, the County Executive Office - CPO will be closed on the following County holidays:

• November 11, 2025, Veterans Day

• November 27, 2025, Thanksgiving Day

• November 28, 2025, Day after Thanksgiving

• December 25, 2025, Christmas Day

1.6 INSTRUCTIONS TO RESPONDENTS AND PROCEDURES FOR SUBMITTAL

A. Proposals are to be uploaded via the County's eProcurement Portal at https://procurement.opengov.com/portal/ocgov. For assistance on uploading proposals via

County’s eProcurement Portal, please contact procurement-support@opengov.com or https://help.procurement.opengov.com/en/

B. Examine the Contract Documents and the site of the proposed work carefully before submitting a

Proposal for the work contemplated. Investigate the conditions to be encountered, as to the character, quality, and quantities of work to be performed and materials to be furnished and as to the requirements of all Contract Documents.

The County has attempted to provide all information available. It is the responsibility of each

Respondent to review, evaluate, and, where necessary, request any clarification prior to submission of a Proposal. If any person contemplating submitting a response to this Request for Proposals is in doubt as to the true meaning of any part of the solicitation documents attached hereto or finds discrepancies in or omissions from the specifications, they may submit a written request for clarification/interpretation to the County Deputy Purchasing Agent (DPA) via the County’s eProcurement Portal under the bid page for this solicitation.

https://procurement.opengov.com/portal/ocgov https://procurement.opengov.com/portal/ocgov mailto:procurement-support@opengov.com https://help.procurement.opengov.com/en/

If clarification or interpretation of this solicitation is considered necessary by County, an addendum shall be issued, and the information will be posted via the County’s eProcurement Portal. Any interpretation of, or correction to, this solicitation shall be issued by the DPA. It is the responsibility of each Respondent to periodically check the County’s eProcurement Portal to ensure that they have received and reviewed any and all addenda to this solicitation.

The County will not be responsible for any other explanations, corrections to, or interpretations of the documents, including any oral information. If an addendum is issued, proposers must acknowledge the addendum via the County’s eProcurement Portal.

All questions or requests for interpretations must be received within this solicitation by Monday, December 22, 2025, before 2:00 pm. The DPA will provide all official communication concerning this solicitation. Any County response relevant to this solicitation other than through or approved by the DPA is unauthorized and will be considered invalid.

C. Proposals must be valid for a period of at least three hundred sixty-five (365) calendar days from the closing date and time of receipt. No Proposal may be withdrawn after the submission date.

D. Each Respondent must submit their proposal electronically via the County’s eProcurement Portal.

E. All pages must be numbered and identified sequentially by section. Proposals must be tabbed and indexed in accordance with the information requested in the Proposal Response Requirements Section.

It is imperative that all Respondents comply, exactly and completely, with the instructions set forth herein. All responses to this solicitation shall be type written or word-processed (except where otherwise provided or noted), concise, straightforward, and must fully address each requirement and question. Although not as a substitute for a complete written response, additional material, such as technical documents, may be referenced in any response if the material is included in the same section as additional information.

F. Proposals are not to be marked as confidential or proprietary. The County may refuse to consider any Proposal so marked. All Proposals and supporting documents will be subject to the provisions of the California Public Records Act (California Code Government Code 7920.000 et seq.) (PRA) and will be disclosed or withheld in accordance therewith. The County shall not be liable in any way for disclosure of any such records. Additionally, all Proposals shall become the property of the County.

Respondents should not request that certain information be treated as exempt, and statements in the

Proposals should not be marked as confidential or proprietary. In the event that any information is marked as confidential or proprietary, as it may be absolutely necessary, Respondents have the sole responsibility of obtaining any applicable injunctive reliefs to prevent the disclosure of such confidential proprietary information in connection with any request made to County pursuant to PRA or a subpoena for disclosure of such information.

G. Each Respondent shall exercise reasonable care and diligence to avoid submitting a Proposal that could result in a conflict of interest if Respondent were to be selected. This obligation shall apply to the Respondent, the Respondent’s employees, agents, and relatives, sub-contractors, and third parties associated with accomplishing work and services in Proposal. In the event Respondent has done work for the County on this Project in the past or has reason to believe that a conflict of interest may exist for Respondent in regard to this Project, Respondent should consult with its legal counsel prior to responding to this solicitation. Any Respondent who is found to have an actual conflict of interest may have its Proposal rejected on that ground.

Respondent, its employees and/or consultants may be subject to the provisions of the California

Political Reform Act of 1974 (the “Act”), which (1) requires such persons to disclose any financial interest that may be materially affected by services provided under this Contract, (2) prohibits such persons from making, or participating in making, decisions that could reasonably affect such interest;

and (3) may require the filing a Statement of Economic Interest (Form 700).

If subject to the Act, Respondent shall conform to all requirements of the Act. Failure to do so shall constitute a material breach and is grounds for immediate termination of the Contract by County.

Respondent shall indemnify and hold harmless County for any and all claims for damages resulting from Respondent’s violation of this Section.

H. By submitting a Proposal, the Respondent represents that it thoroughly examined the County’s requirements, is familiar with the services required under this solicitation and is qualified and capable of providing the services to achieve the County’s objectives.

I. Each Respondent must submit its Proposal in strict accordance with all requirements of this solicitation and compliance must be stated in the Proposal. Deviations, clarifications and/or exceptions must be clearly identified and listed separately as alternative items on additional information section for the County’s consideration as specified in the Proposal Response

Requirements Section, “Statement of Compliance.”

Note: Allow sufficient time to upload all required files. The County’s eProcurement Portal will not allow any uploads after the due date and time specified herein, e.g., if Part 1 and 2 uploaded successfully at 1:58:38 P.M. and Part 3 is in progress of being uploaded at 2:00:01 P.M., Part 3 will not upload successfully.

J. Pre-contractual expenses are not to be included in the Cost Proposal, Attachment B, Pricing and

Compensation. Pre-contractual expenses are defined as including, but not limited to, expenses incurred by the Respondent in: a) preparing its Proposal in response to this solicitation; b) submitting that Proposal to the County; c) negotiating with the County any matter related to the Respondent’s

Proposal; and d) any other expenses incurred by the Respondent prior to the date of award and execution, if any, of the Contract.

K. Any Proposal may be construed as non-responsive and ineligible for consideration if it does not comply with the requirements of the solicitation. Failure to comply with the technical features and acknowledgment of receipt of addenda are common causes for holding a Proposal nonresponsive.

L. Where two or more Respondents desire to submit a single Proposal in response to this solicitation, they must do so on a prime/subcontractor basis rather than as a joint venture. The County intends to contract with a single firm that may subcontract with multiple firms (team) but not with multiple firms doing business as a joint venture.

M. County does not require and neither encourages nor discourages the use of lobbyists or other consultants for the purpose of securing business.

N. The County requires a valid D-U-N-S number prior to Contract Award. If needed, your company may obtain one at no cost at www.dnb.com. If you are unable to provide/obtain a D-

U-N-S number, please indicate so in your proposal/bid submission response.

http://www.dnb.com/

O. The County requires a valid UEI number and full registration prior to Contract Award. Your company must obtain one at no cost at www.usfcr.com. If you are unable to provide/obtain a UEI number, please indicate so in your proposal submission response.

P. Effective from the issuance date of this solicitation until a Contract is awarded or the solicitation is withdrawn, all individuals or entities responding—including their employees, agents, representatives, proposed partners, subcontractors, members, lobbyists, or attorneys (collectively "Respondents")—are prohibited from engaging in any direct or indirect communication with County personnel involved in the selection process, except with the designated Deputy Purchasing Agent (DPA). Respondents may continue conducting business with the County on matters unrelated to this solicitation and may communicate with County staff, provided the solicitation is not discussed. Any attempt to engage in discussion regarding this solicitation with anyone other than the designated DPA will be presumed to create an unfair competitive advantage and may result in disqualification.

Q. After the closing date and time for receipt of proposals, evaluation, and if requested by the County, interviews will commence. Respondents who submit proposals most responsive to the County’s requirements may be asked to give a presentation of their proposal to County staff. The County makes no guarantee as to the number of Respondents selected for interviews. Selected Respondents should be prepared to make its presentation within five (5) business days after notification and be prepared to discuss all aspects of its proposal in detail, including technical questions regarding the proposal.

Respondents shall not be allowed to alter or amend its proposal through the use of the presentation process.

1.7 MINIMUM QUALIFICATIONS/REQUIREMENTS

Respondent’s Proposal shall meet the following minimum requirements and qualifications to proceed to the evaluation process. Failure to have the ability to, upon County request, provide any of the items requested below may result in disqualification of your Proposal. These qualifications must be maintained during the term of any resultant Contract.

A. Must have the ability to do business in Orange County, California;

B. Complete all required Vendor Response questions of the solicitation;

C. Respondent has a minimum of three (3) years of experience within the last five (5) years providing services of similar scope and size to those required in this solicitation..

D. Respondent has provided at least three (3) client references, preferably from public agencies or large organizations, for which similar services have been provided.

E. Prime Contractor – Large Temporary Staffing Firm Requirement

The Prime Contractor must be a large, well-established temporary staffing firm. For purposes of this solicitation, a “large temporary staffing firm” is defined as a firm that, within the past three (3) years:

o Has provided temporary staffing services resulting in at least 500 temporary staff placements per year or has supported an average of 250 or more concurrently assigned temporary staff; and o Has a minimum of five (5) years of continuous experience providing temporary staffing services; and http://www.usfcr.com/ o Demonstrates sufficient organizational capacity, infrastructure, and systems to support contracts of similar scope, scale, and complexity as contemplated under this solicitation.

1.8 EVALUATION PROCESS

Proposals deemed to meet all minimum solicitation requirements will be scored based on the established evaluation criteria, and will be assigned points that measure the responsiveness to each identified criterion. The total number of points earned will be tallied for each Proposal, based upon the Respondent(s) submitted written materials.

Proposals shall be evaluated by an Evaluation Panel of job knowledge experts on the basis of the responsiveness to the requirements in this RFP. The County may request clarifications, or otherwise verify the contents of the

Proposal, including information about the Respondent, Contractors and sub-contractors.

The scoring is based on evaluation of the Proposal as measured against the Proposal Scoring Criteria, which includes County of Orange Procurement Preference Policy, in accordance with Sections 1.8-103 and 4.3-112 of the 2024 County Contract Policy Manual (CPM). A copy of the 2024 CPM can be found at https://cpo.oc.gov/cpm. Proposals will be evaluated from the most advantageous to the least advantageous to the

County.

1.9 SELECTION/AWARD PROCEDURES

Upon the completion of the evaluation process, the Evaluation Committee will make a recommendation for an award to the County’s DPA. Final award determination shall be subject to reference checks and past performance.

The Model Contract contained herein this RFP is the Contract proposed for execution. It may be modified to incorporate negotiated items and other pertinent terms and conditions set forth in this RFP, including special conditions and requirements and those added by addendum, necessary attachments and/or exhibits, and to reflect

Respondent’s Proposal and qualifications. Any additional exceptions to the terms and conditions made by any

Respondent after submission of its Proposal may result in its elimination from further consideration.

Exceptions to the terms and conditions of the proposed Contract or the statements regarding

Respondent’s inability to comply with any of the provisions thereof are to be declared in the response to the RFP in VENDOR RESPONSES - Statement of Compliance.

Negotiations may or may not be conducted with the finalist(s); therefore, the Proposal submitted should contain

Respondent(s) most favorable terms and conditions, since the selection and award may be made without further discussion or need for clarification. Any additional exceptions to the terms and conditions made by any

Respondent(s) after submission of its proposal may result in elimination from further consideration.

The County will enter into negotiations with the selected Respondent and award a contract upon completion of negotiation of fees and contract terms. The award may be subject to/requires approval(s) by the County Board of Supervisors.

If a satisfactory Contract cannot be negotiated in a timely manner, County, in its sole discretion, may terminate negotiations with the selected Respondent and begin negotiations with the next Respondent.

1.10 RIGHTS RESERVED TO COUNTY

The County reserves the right to:

https://cpo.oc.gov/cpm

A. Make use of any information or ideas in the Proposals submitted.

B. Request proposal revisions and hold discussions and negotiations with any Respondent as necessary to serve the best interests of the County.

C. Seek publicly available information about the Respondents.

D. Conduct, or not to conduct, oral interviews and/or presentations with the highest-ranked

Respondent(s) and additional Respondents.

E. Waive, at its discretion, any procedural, non-material defects, irregularity, or informality, which

County deems correctable or otherwise not warranting rejection of the proposal that do not result in any unfair competitive advantage. Any waiver will not excuse a proponent from full compliance.

F. Verify and validate any information prior to Contract Award and during the entire term of the

Contract.

G. Negotiate the final Contract with any Respondent(s), including pricing/fee schedule, as necessary to serve the best interests of the County;

H. Withdraw or cancel in part or in its entirety this solicitation at any time without prior notice and furthermore makes no representations that any Contract will be awarded to any Respondent responding to this solicitation;

I. Award its total requirements to one Respondent or to apportion those requirements among two or more Respondents as the County may deem to be in its best interests;

J. Reject any Proposal if it is conditional, incomplete or deviates significantly from the services requested in this solicitation; and/or

K. Request Best and Final Offer from any Respondent determined to be within the competitive range.

Unless requested by the County, late Best and Final Offers will not be accepted by the County for any reason. In addition, negotiations may or may not be conducted with Respondents.

L. Make multiple awards to Respondent(s) for services requested in this solicitation, at its sole discretion, to serve the best interests of the County.

M. Defer award of this Contract for a period of 180 days after the solicitation opening. During this period of time, Respondent shall guarantee the prices quoted in their Proposals. County and the lowest responsive, responsible Respondent may mutually agree in writing to a longer deferral period.

Therefore, Proposals submitted shall contain the Respondent’s most favorable terms and conditions, since the selection and award may be made without discussion with any Respondent.

1.11 TITLE VI SOLICITATION NOTICE

The County of Orange, in accordance with the provisions of the Title VI of the Civil Rights Act of 1964 (78

Stat. 252, 42 USC §§ 2000d to 2000d-4) and the Regulations, hereby notifies all Respondents that it will affirmatively ensure that any contract entered into pursuant to this advertisement, will be afforded full and fair opportunity to submit proposals in response to this solicitation and will not be discriminated against on the grounds of race, color, or national origin in consideration for an award.

1.12 DEPARTMENT OF THE TREASURY, INTERNAL REVENUE SERVICE FORM

W-9/W-8 REQUIREMENTS

Effective June 3, 2006, all Contractors, entering into a Contract with County, who are not already established in

Countywide ERP System as an Auditor-Controller vendor, will be required to submit to County a federal Form

W-9, or form W-8 for foreign vendors. County will inform Contractor, at the time of award, if the Form W-9 or

W-8 will be required.

In order to comply with this County requirement, within ten (10) days of notification of selection of award of

Contract but prior to official award of Contract, the selected Contractor agrees to furnish to Contract administrator, or the deputy purchasing agent (DPA) the required W-9 or W-8.

1.13 LEVINE ACT REQUIREMENT

Effective January 1, 2023, all contractors entering into a contract with the County, will be required to submit the

Campaign Contribution Disclosure Form for any contributions made on or after January 1, 2023. In order to comply with this requirement, Respondent agrees to furnish the required Campaign Contribution Disclosure

Information form as a required submittal with its Proposal. Failure to include the form as required will render the Proposal nonresponsive.

SECTION 2. PROTEST PROCEDURES

PROTEST PROCESS

All protests shall be typed under the protestor’s letterhead and submitted in accordance with the provisions stated herein. All protests shall include at a minimum the following information:

A. The name, address, and telephone number of the protestor.

B. The signature of the protestor or the protestor’s representative.

C. The solicitation or contract number.

D. A detailed statement of the legal and/or factual grounds for the protest; and, E. The form of relief requested.

Protest of Solicitation Specifications:

A. All protests related to solicitation specifications must be submitted to the Deputy

Procurement Agent (DPA), Robert Esparza at robert.esparza@ceo.oc.gov, no later than five (5) business days prior to the Closing Date of the solicitation. Protests received after the five (5) business-day deadline will not be considered by the County.

B. In the event the protest of specifications is denied, and the protestor wishes to continue in the solicitation process, the protestor must still submit a bid/response prior to the close of the solicitation in accordance with the solicitation submittal procedures provided in this solicitation.

Protest of Award of Contract:

A. All protests related to the award of a contract must be submitted to the Deputy

Procurement Agent, Robert Esparza at robert.esparza@ceo.oc.gov, no later than five

(5) business days after the Notice of Intent to Award is provided by the DPA.

B. Protests relating to a proposed contract award received after the five (5) business day deadline will not be considered by the County.

Protest Process

A. In the event of a timely protest, the County shall not proceed with the solicitation or award of the contract until the DPA issues a decision on the protest.

B. Upon receipt of a timely protest, the DPA will, within ten (10) business days of receipt of the protest, issue a decision in writing which shall state the reasons for the actions taken.

C. The County may, after providing written justification, make the determination that an immediate award of the contract is necessary to protect the substantial interests of the

County. The award of a contract shall in no way compromise the protester’s right to the protest procedures outlined herein.

D. If the protestor disagrees with the decision of the DPA, the protestor may submit a written appeal to the County Procurement Officer requesting an appeal to the

Procurement Appeals Board, in accordance with the process stated below.

APPEALS PROCESS

A. If the protestor wishes to appeal the protest decision of the Deputy Procurement Agent, the protestor must submit, within three (3) business days from receipt of the Deputy

Procurement Agent’s decision, a written appeal to the Office of the County Procurement

Officer.

Written appeals must be sent by mail to the address below with a courtesy copy by email;

County of Orange/County Executive Office

County Procurement Office

400 W. Civic Center Drive, 5th Floor

Santa Ana, CA 92701

Attn: County Procurement Officer

CPOAppeals@ceo.oc.gov

B. Within fifteen (15) business days, the County Procurement Officer will review all materials in connection with the appeal, assess the merits of the protest and provide a written determination that shall contain his or her decision on whether the appeal shall be forwarded to the Procurement Appeals Board.

C. The decision of the County Procurement Officer on whether to allow the appeal to go forward will be final and there shall be no right to any administrative appeals of this decision.

SECTION 3. SCOPE OF WORK

3.1 BACKGROUND:

The County is comprised of 22 departments and over 18,000 employees located throughout the County. The

County’s core businesses are public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. The County of Orange may have over 100+ locations/facilities that may require servicing throughout the County.

mailto:CPOAppeals@ocgov.com

The County of Orange (“County”), acting as the lead agency under the Regional Cooperative Agreement

(RCA) Program, is soliciting proposals from qualified firms to provide Staffing Services and Related Services and Solutions to support County departments and participating public agencies nationwide. The resulting agreement(s) will enable participating agencies, including governmental entities, educational institutions, and non-profits across all 51 U.S. states, to utilize competitively solicited pricing and standardized job classifications for temporary, seasonal, or project-based staffing.

3.2 CONTRACT USAGE:

Contractor shall be assigned work via a Subordinate Contract/Purchase Order issued by the County. Each

Subordinate Contract/Purchase Order shall be developed by the Contractor in conjunction with County Project

Management staff and shall describe tasks, deliverables, schedule, and budget. The County Project Manager shall oversee all Contractor work, including monitoring schedule, quality of deliverables, review of invoices, and adherence to budget.

Each Subordinate Contract/Purchase Order shall be governed by the terms of the RCA. No term in the subordinate contract shall supersede the RCA without prior written approval from the County. Once both

Parties have signed, the County shall issue a Notice to Proceed (NTP) authorizing the Contractor to begin work.

The County Procurement Office (CPO) shall serve as the central oversight entity for all subordinate contracts to ensure adherence to RCA terms.

Temporary Assignment – California Government Code Section 31000.4: The board of supervisors may contract with temporary help firms for temporary help to assist county agencies, departments, or offices during any peak load, temporary absence, or emergency other than a labor dispute, provided the board determines that it is in the economic interest of the county to provide such temporary help by contract, rather than employing persons for such purpose. Use of temporary help under this section shall be limited to a period of not to exceed

90 days for any single peak load, temporary absence, or emergency situation. Contractor shall notify agency/department via email to ensure temporary help usage does not exceed ninety (90) days per hire.

3.3 SCOPE OF WORK:

Contractor shall propose the broadest possible selection of Staffing Services and Related Services and

Solutions they offer. The intent of this solicitation is to provide Participating Public Agencies with a comprehensive offering of products and services to meet their various needs. Therefore, the Contractors shall have demonstrated experience in providing the Products and Services as defined in this RFP, including but not limited to:

Staffing Services – The complete portfolio of staffing services available by Contractor including administrative staffing (administrative, professional, laborer, technical, trades, etc.), information technology staffing, medical staffing, and any other staffing services offered by Contractor.

Managed Service Provider Solutions – The complete portfolio of managed service provider solutions such as contingent workforce management strategy development, strategic vendor management technology, risk mitigation methods, employment compliance methods, rate and spend management (cost savings), efficient standard processes and workflow, staffing vendor selection and management, workforce utilization trends, in-depth program reporting and analytics, and any other managed service provider solutions offered by

Contractor.

Related Services and Solutions – The complete range of related services and solutions offered by Contractor such as temporary-to-hire services, direct hire services, outsourcing solutions, career management consulting, independent contractor compliance/risk management, onsite management programs, recruitment process outsourcing, outplacement services, payroll services, and any other services and solutions offered by

Contractor.

3.4 SUBCONTRACTING AND TEAMING ARRANGEMENTS:

The Contractor shall agree that all subcontractors will be bound by the rules and regulations contained in this

RFP and any subsequent contract.

Contractor may use Contractor’s affiliates as subcontractors, or other subcontractors, to perform Contractor’s services under this Contract, subject to Contractor remaining primarily responsible for its obligations under this Contract and ensuring that services are provided to the same extent that Contractor would have provided such services had Contractor performed those services without the use of an affiliate or subcontractor. The

Contractor shall ensure that any subcontractor or agent agrees to the same restrictions, conditions, and requirements that apply through this Contract to such subcontractors and agents. The Contractor shall keep the

County informed concerning the performance of all the subcontractors.

Contractor may not have exclusive teaming arrangements and/or other contractual provisions that result in limiting or preventing full and fair competition.

3.5 CONTRACTOR RESPONSIBILITIES:

Contractor’s employees shall be required to adhere to all work policies, procedures, and standards established by the County. The Contractor’s employees shall conform in all respects with regard to physical, fire and security / safety regulations while on the County’s premises. Contractor shall be responsible for obtaining all rules, regulations, policies, etc. from the County. Contractor shall be responsible for the following:

Recruiting, hiring, and administering any evaluations and/or disciplinary actions, implementing any reassignments and/or terminations of contractor employees provided to the County by Contractor.

Maintaining a recruiting and hiring program that is in compliance with applicable federal and state employment laws and their implementing rules and regulations, including, but not limited to, Title VII of the

Civil Rights Act of 1964 (“Title VII”), the Americans With Disabilities Act (“ADA”), the Age Discrimination in Employment Act (“ADEA”), the Fair Credit Reporting Act (“FCRA”), and the Arizona Employment

Protection Act (“AEPA”).

Performing background screening on all contractor employees provided to the County, to include screening of credentials, licensure, personal history, qualifications, work history, and references, as well as criminal background checks and fingerprinting as provided herein. Contractor shall ensure that all contractor employees possess all certifications and qualifications necessary to enable them to perform their assignments.

Administering periodic performance evaluations for each contractor employee provided under this contract.

Informing contractor employees that they are required to adhere to the policies and procedures of the County.

Contractor and/or its designee shall promptly notify the applicable County agency of any human-resource-type issue raised by a contractor employee that may affect the County, such as threats of violence, harassment, discrimination or retaliation.

Providing contractor employees all of County’s safety, drug/alcohol, work policies, antiharassment, anti-discrimination and anti-retaliation policies and informing them that they are required to adhere to such policies. Contractor shall establish a complaint and/or reporting procedure for violations of policies and instruct contractor employees on the use of the procedure. Contractor shall obtain written acknowledgement from each contractor employee provided under this contract that she or he has read, understood and agrees to abide by those policies and procedures.

Providing harassment, discrimination, and retaliation training for all contractor employees provided under this contract. Contractor shall maintain a record of all such training.

Informing contractor employees in writing that they are employed by Contractor, not the County.

Notifying contractor employees in writing that the only benefits they will receive will be from Contractor, and that they are not entitled to any benefits from the County.

Preparing and distributing an Employee Handbook to contractor employees that identifies and explains

Contractor’s policies and procedures that will be followed during the course of contractor employees’ employment with Contractor.

Informing contractor employees in writing that job-related illness/injury reports are to be made to Contractor.

Contractor and/or its designee shall notify the applicable County agency within 24 hours of receipt of any such reports.

Being solely responsible for, and holding County harmless from, all administrative employment matters regarding contractor employees including, but not limited to, all payroll and payroll income tax withholding matters; payment of workers’ compensation premiums; funding of appropriate fringe benefit programs; and taking responsibility for and complying with (including offering coverage, if required) the Affordable Care Act with respect to its employees.

Paying contractor employees in compliance with applicable wage and hour laws including, but not limited to, the Fair Labor Standards Act (“FLSA”) and California Labor Code. Contractor shall maintain complete and accurate records of all wages paid to its employees assigned to provide services to County. Contractor shall be exclusively responsible for and will comply with applicable law governing the reporting and payment of wages, and payroll-related and unemployment taxes attributable to wages paid to its employees assigned to provide services to County.

3.6 LABOR COMPLIANCE AND EMPLOYMENT STANDARDS LABOR

COMPLIANCE AND EMPLOYMENT STANDARDS:

The Contractor shall comply with all applicable Federal, State of California, and local labor laws and regulations, including but not limited to:

• California Labor Code provisions regarding wages, hours, and working conditions

• California Equal Employment Opportunity (EEO) and Fair Employment and Housing Act (FEHA) requirements

• AB 5 (Independent Contractor Classification) and all subsequent amendments or rulings under AB

• Cal/OSHA workplace safety standards

• California Paid Sick Leave, Family Rights Act, and other relevant employment protections

• Any applicable Prevailing Wage and Public Works regulations when services are performed under qualifying projects.

• The Contractor is solely responsible for ensuring that all personnel assigned under this Agreement are compensated, classified, and provided benefits consistent with applicable law.

Out-of-State Labor Compliance: For participating agencies located outside the State of California, the

Contractor shall comply with all federal, state, and local labor and employment laws applicable in the jurisdiction where services are rendered.

• Minimum wage and overtime laws

• Workers’ compensation insurance

• Occupational safety and health regulations

• Anti-discrimination, equal opportunity, and affirmative action laws

• Any other local employment standards or licensing requirements

In all cases, the Contractor shall be fully responsible for ensuring compliance with all laws applicable to its employees and subcontractors performing work under this Agreement, regardless of the location or jurisdiction.

Verification and Audits:

The County and/or participating agency reserves the right to request documentation and verification of compliance with all applicable labor and employment laws. Failure to comply may result in suspension of assignments, termination of participation, or termination of the Agreement.

3.7 INTERVIEW OF PROSPECTIVE PERSONNEL:

The County shall have the right to interview all prospective personnel and to accept or reject any or all based upon the required skills and the background and experience of each individual. A resume may be required upon request prior to an interview.

3.8 TRAINING:

Referred personnel shall be immediately productive, requiring minimal training and orientation. In the event that extended training (over four (4) hours) is required, such as for an extended project or for any particular skill set, the Contractor may be required to pay the employee for up to sixteen (16) hours (two (2) business days) of training as determined by the County.

3.9 HOURS OF WORK:

The work week shall be Monday through Friday. Contractor shall verify work hours at the time order is placed.

Work hours and holidays will vary dependent upon the County and position. Normal working hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, excluding holidays. There may be requirements for evening, weekend, and overtime work. Weekend work shall be defined as Saturday and Sunday during the same week.

Weekend work shall not be considered overtime unless in excess of forty (40) hours. Overtime shall be defined as hours worked in excess of forty (40) per week. Shall a temporary employee work on a holiday, regular pay shall apply to all hours under forty (40), and time and a half shall apply for hours over forty (40). Overtime must be approved in writing, in advance, by the Agency in order to be reimbursable. Lunch periods will range from 30-60 minutes and will be determined by the County. No payments shall be made for lunch periods. Each temporary employee will receive one 15-minute break in the morning and one 15-minute break in the afternoon, exact time of the break will be agreed to by the employee and the County.

3.10 TRANSPORTATION AND PARKING:

It will be the Contractor or the contractor’s employee’s responsibility to provide transportation to and from the required locations. Parking may or may not be provided and, if not, will be the responsibility of the Contractor or the contractor employee.

3.11 TEMPORARY PERSONNEL EXPENSES:

Contractor shall be responsible for temporary personnel expenses. Contractor may bill for certain travel expenses on a case-by-case basis. Contractor shall seek County approval before billing for any travel expenses.

If approved by the Prospective Personnel, travel expenses shall be reimbursed in accordance with the County’s

Travel Policy. Original receipts for travel must be submitted for reimbursement of allowable direct costs

(lodging, communications, etc.).

3.12 CONTRACTOR SINGLE POINT OF CONTACT:

Each Contractor shall designate a coordinator as a single, local point of contact (SPOC), as well as a backup, that will be accessible during normal work hours 8:00 a.m. until 5:00 p.m. Monday through Friday, with the exception of the designated holidays to receive employment requests, handle and assist in any and all inquiries regarding scheduling, billing, status of orders, availability, contract pricing, contract compliance requirements, reports, and problem solving. Contractor’s SPOC shall be available via a toll-free telephone number or email.

The SPOC may have support staff that will serve as account managers…